Total 174 Duty Manager job vacancies in The United States of America

PROFESSIONAL Fully participate in the appraisals and personal development review process. Maintain and develop own professional skills and knowledge. Undertake all mandatory training and continuing professional development to ensure professional knowledge is current and complies with national guidelines and Trust policy. Maintain appropriate professional appearance at all times. Ensure Professional Registration is current. MANAGERIAL To ensure agreed assessments and therapeutic work is undertaken within national and local target times. To undertake PDR meetings with junior staff. To provide caseload management/supervision to junior staff. GENERALThe above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder. Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged

This position will provide a governance system to record the application of DOC and become an expert in both the professional and regulatory process of Duty of Candour for staff to use as a resource. Engaging with staff to train and support for them to be able to apply the duties and to have a greater understanding of how the correct application of Duty of Candour can affect patients and their families. To coach staff to have greater confidence in knowing when, why and how to apply Duty of Candour, leading to improved learning and safety for the organisation. Maintain accurate records and be confident to present - data analysis and case studies for inclusion at Trust professional meetings, including the Board and stakeholders. This will include training compliance, sharing of good practice and future planning in the role and wider learning for the Trust.

The must haves for this role: Degree in health/social care or equivalent qualification/experience with professional registration Experience of clinically supervising junior and unqualified staff and mentoring students Experience of working effectively in and leading a multi-disciplinary team and multi-agency environment Experience working in a very busy and fast paced mental health setting, preferably also with a risk triage experience. Effective and competent interpersonal, influencing, communication, observation and reporting skills If you recognise yourself in these requirements, we recommend you apply today! For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply. If you're someone who shares our passion for excellence and care, you belong at Berkshire Healthcare! We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Please don't hesitate to call: Anita Onovo on 0118 960 5995 or email: Anita.onovo@berkshire.nhs.uk who will be delighted to help. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.

Working to the direction and support of the In-patient Services Modern Matrons for Mental Health and in conjunction with the Senior Inpatient Nurse Managers from the Specialist Services Division, The Site Manager will be responsible for providing highly specialist advice regarding the management of patients when attending emergencies and will be required to advise on appropriate course(s) of action to taken to de-escalate and/or manage the patient in line with risk and care plans. The Site Manager will work collaboratively with Ward Managers, Crisis Resolution and Home Treatment Team (CRHT), Community Teams and external organisations to ensure adherence to Trust wide Policies and Standard Operating Procedures and provide specialist knowledge and guidance to further develop and update these policies and procedures. The site Manager will raise awareness of these Policies and Standard Operating Procedures and propose changes, amendments and developments that may impact across all inpatient services on the site. The Site Manager will have responsibility for and lead on coordinating the 136 HBPoS and ECT suite including line management responsibility for HBPoS staffing team, Assistant Practitioner for Health and Wellbeing and Lead support worker within the 136 suite. The site manager will also support within clinical decision making and prioritisation of bed management in support of non clinical bed manager to ensure patient and site safety. The Site Manager will use best evidence such as NICE guidelines, Trust Policies, other recognised best practice guidance and knowledge of the patient/s and inpatient wards needs to make decisions, and to provide specialist knowledge to guide and influence decision making by others.

Stakeholder Engagement Communication is vital. You'll regularly connect with both internal and external stakeholders, building and nurturing relationships with project partners and members of our national network. You'll lead meetings and discussions, facilitating collaboration and the exchange of knowledge to drive the NHS and Sport Englands missions forward. We do lots of our stakeholder management online, so youll be frequently setting up and managing large MS Teams meetings and utilising functions such as breakout rooms, and getting creative with interactive on line tools such as Mentimeter, Mural and Canva. Network Convening Manage and support the leadership of the National Physical Activity and Healthcare community of practice which brings together organisations from across physical activity and healthcare. You'll organise meetings and workshops to encourage collaboration and knowledge sharing. You will need to remain agile to support the evolving needs of the network. Project & Event Management Each day, your role involves coordinating, planning, and scheduling various projects and events from start to finish. You'll keep a close eye on project progress, milestones, and deadlines, ensuring everything is on track and addressing any challenges that may arise. Flexibility is key, as you might need to adjust project plans to meet changing requirements as the day unfolds. You will be the key event organiser for our collaborative work, whether they are hosted in person or online. Strategic Planning Present the complex physical activity and healthcare landscape in plain English standards to a range of audiences. This will include checking documents and contribute to the writing of policies, procedure, workflow documents, reports or project plans on national physical activity and health policy and strategy. Research and Analysis Part of your daily routine involves researching industry trends and best practices related to physical activity and healthcare. You'll analyse data and information to inform your decision-making, helping shape our work. Support for other NHS Horizons Programmes Collaboration is key in this role. You'll work across our team and support the delivery of multiple projects. Your expertise in project management will support organisational objectives and ensure cross-fertilisation of your learning in the physical activity space. Staff Wellbeing and Commitment to Equality, Diversity and Inclusion You'll actively promote staff wellbeing and a healthy work-life balance. Your support includes support to colleagues, ensuring they can perform at their best in a flexible and accommodating work environment.A key aspect of your role involves actively promoting and working towards our organisation's Equality, Diversity, and Inclusion (EDI) goals, contributing to a more inclusive and diverse environment for all. Personal Profile Development Building your personal and professional profile is essential. You'll engage with social media platforms to share insights, thought leadership, and relevant content. Networking with industry leaders, both within our team and externally, is part of your daily efforts to reach a wider audience.

The following are the core responsibilities of the Operations Manager. The Operations Manager is responsible for: Supporting the Practice Manager and Deputy Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. Providing leadership and guidance to the Reception and Admin team adhering to policy and procedure Create staff rotas and ensure the practice Reception Team has adequate cover at all times. Ensure annual leave and sickness is documented and managed appropriately and that the practice has adequate cover. Create room rotas ensuring clinicians have an appropriate allocated space for their session. Attend and minute practice meetings as required Ensure servicing and maintenance requirements are met and documentation is up to date and accurate. Manage practice fire safety and legionella requirements. Overseeing the administrative elements of QOF, liaising with GPs, nursing staff and administrators Implementing systems to ensure compliance with CQC regulations and standards. Ensure reception team have followed an induction program and are compliant with training Conduct staff appraisals, supervision and probationary reviews and support disciplinary procedures. Undertake RA sponsor training for smart card management. Source locum cover ensuring they are added to clinical systems in a timely manner and that rotas are created in line with agreement. Ensure stationery supplies are stocked and maintained sourcing competitive suppliers Manage our digital platform and ensure patients are booked and signposted appropriately. Be able to cover all areas of reception role. Support staff to reach their full potential and identify training needs. Actively encouraging and promoting the use of patient online service Any other duties as required. In addition to the primary responsibilities, the Operations Manager Ensure all staff are aware of the management of the premises, including health and safety aspects and undertake risk assessments and mandatory training as required. Support the practice team to reach QOF targets (supported by the Lead Nurse and Deputy Practice Manager) Support the practice and management team with continuous improvement and change initiatives. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

HOURS: 37 Job summary: Responsibility for the smooth, efficient and profitable running of the practice, and maintaining a happy and committed team. Job responsibilities: Operations Management Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities. Chairing practice and partner meetings and ensuring that communications are cascaded to other staff appropriately. Personnel and training Managing the administrative staff and non-clinical management of nursing staff, including securing funding and taking lead responsibility in staff appraisal and organising recruitment selection and training. Ensuring contracts of employment are provided to all staff and that all relevant employment legislation is followed. Ensuring the practices employment policies and procedures are comprehensive and up to date. Being responsible for the recruitment and retention of staff Establishing, reviewing and regularly updating job descriptions and person specifications Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. Overseeing HR responsibilities for the practice, including as host practice of PCN staff. Coordinating the reviewing and updating of all organisation policies and procedures Finance and profitability Ensure that the book-keeping, petty cash and other financial aspects of the practice, including payroll and NHS pension scheme arrangements are accurate and complete. Ensuring that all income and expenditure due to or made by the practice is received or recorded in the accounts of the practice. Ensure all claims for contract work and reimbursable monies are submitted. Work with the partners in seeking to maximise income and reduce expenditure. Briefing partners on all financial matters, including forecasting Information technology Working with the IT clerk to ensure that the IT system is appropriately maintained and developed. Ensure compliance with Data Protection legislation. Actively encouraging and promoting the use of patient online services Lead contact within the practice for information governance Managing the organisation IT system, delegating staff to act as administrators. Ensuring compliance with IT security and IG Premises and equipment Responsibility for security, repairs, insurance and maintenance of premises, services and equipment. Ensuring that the practice complies with aspects of Health & Safety at Work (HASAW) legislation. Managing the procurement of organisation equipment, supplies and services. Patient services Implementing and maintaining systems to receive patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner. Reviewing and updating the practices information leaflet/website, practice publicity and health education material. Coordinating and leading the compilation of organisation reports and the practice development plan (PDP) Keep the practice policies and procedures up to date and ensure readiness for CQC Future planning Preparing a practice business plan, annual report and practice aims and objectives as required by the partners Keeping abreast of developments within the NHS that might impinge on the practice or individual partners and offering options for consideration by the partners. Ensuring the team reach QOF targets (supported by the nursing and administrative leads) as well as IIF and other local and national targets Ensuring the organisation maintains compliance with its NHS contractual obligations External relationships Ensuring efficient internal and external communication, including being the focal point for contact with the primary care organisation, solicitor, accountant and other bodies Managing contracts for services i.e., cleaning, gardening, window cleaning etc. Representing the practice in external meetings Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Ensuring job holders across the practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. Maintaining an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines, and ensure implementation of these across the business Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business Making effective use of training to update knowledge and skills, and initiate and manage the training of others Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum annually) Routine management of own team / team areas, and maintenance of work space standards Demonstrate due regard for safeguarding and promoting the welfare of children Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

JOB DESCRIPTION Job Title: Project Manager Team/Directorate:Strategy and Partnerships Salary range/pay band: £35,000 to £40,000 Reports to: Head of Strategy and Partnerships Direct reports: None Hours: 37.5 per week Location Christophers, Guildford Introduction to Strategy and Partnerships Team The Strategy and Partnerships Team focuses on developing and implementing strategic initiatives to advance the Hospices mission and expand its impact. The team builds and nurtures partnerships with key stakeholders, including healthcare providers, government agencies, corporate sponsors, and community organisations, to enhance service delivery, raise awareness, and secure resources for the hospices. We also analyse market trends, conduct research, and develop long-term plans to ensure the sustainability and growth of Shooting Star Children's Hospices. Part 1: Job Profile a) Main purpose of job Shooting Star Childrens Hospices (SSCH) has an ambitious 5 year strategy with a number of key objectives and targets. The project manager will be responsible for the management and delivery of a number of projects aligned to our Strategy and to support the development of change capability across the organisation by promoting best practice. This will include managing projects through lifecycle (both new & existing) and taking responsibility for delivering on time, to budget & according to customer expectations/standards b) Work relationships The post holder reports to the Head of Strategy and Partnerships and will be responsible for supporting temporary project teams brought together to deliver specific projects. They will support teams across the organisation in the coordination and delivery of projects, within budget, scope and to the timings agreed. This is an important role which requires someone who can work across multiple projects and promote successful cross-functional working. This role will support organisational projects that have been classified as requiring centralised project management resource. This may include projects from any area of the organisation including Clinical Services, Income Generation, Volunteering, IT, Marketing and Digital, Finance, People and Culture and Strategy and Partnerships. c) Scope of job - To be the designated Project Manager for any strategic organisational change projects - To strive for excellence, bringing external experiences and insight into SSCH - Support teams across the organisation in the coordination and delivery of projects, within budget, scope and to the timings agreed. Part 2: Main duties and key responsibilities a) To be the designated Project Manager for any strategic organisational change projects Deliver projects across the organisation, on time, within budget and to the agreed scope. - Work with project teams to develop project plans and documentation and guide teams through the project lifecycle. - Ensure project roles and responsibilities are established for each project and ensure all stakeholders are aware of the project management processes that they will participate in. - Manage project risks, issues and changes and monitor project progress, ensuring stakeholders are updated and everyone can meet their required deliverables within the project timescales. - Responsible for identifying and managing stakeholder engagement and communication needs. - Produce regular progress reports for all stakeholders including project teams, Director Team, Organisational Leadership Team and Trustees, escalating risks and issues where necessary. - Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into Business as Usual (BAU). - Manage the costs and budgets assigned to the projects. - Plan resources (internal and external) to deliver the change, negotiating with internal managers if necessary. - Develop a reporting suite or use other project management tools to help track and monitor progress. b) Other duties - The post holder must be able and willing to get to and work in both hospices - The post holder should be prepared to attend meetings in different parts of the country. Some meetings may be during evenings or weekends. - The post holder will be required to apply for a Disclosure and Barring Service check c) Mandatory Criteria Other duties The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Childrens Hospices. Professional Codes of Conduct The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate. Health and Safety The post holder will be responsible for health and safety in the area under their control and they must ensure that they are familiar with Shooting Star Childrens Hospices policy on health and safety at work. Mandatory Training The post holder will attend all mandatory training relevant to their role Our values and behaviours Shooting Star Childrens Hospices is a leading childrens hospice charity for babies, children and young people with life-limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. Professionalism we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times. Respect We will treat each other with the utmost respect. Integrity We will be open, honest and transparent in all that we do. Diversity We will respect individuality and ensure inclusion and fairness to all. Excellence We will strive for excellence in all that we do. Shooting Star Childrens Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo a Disclosure and Barring Service (DBS) check. Part 3: Person specification: Qualifications, experience and skill levels a) Qualifications - Degree level education or equivalent; Masters level qualification highly desirable. - Practitioner Project Management Qualification (PMQ, PPQ, PMP etc.) b) Experience - Evidence of continued professional development. - Substantial experience of project management in a variety of organisations / fields. - Demonstrable ability to work with and influence a variety of different internal and external stakeholders. - c) Knowledge and Skills - Demonstrable knowledge of change management. - Knowledge and confidence working with Microsoft Office and project software. What we offer Pension scheme NHS Pension Scheme (eligible employees) Stakeholder pension scheme Employee contribution 3.5% Shooting Star Childrens Hospices contribution 4.5% Additional contributions we will pay 1% above the contribution up to a limit of 7% Annual leave 27 days plus Bank Holidays rising with length of service 2 weeks paid sabbatical leave after 5, 10 and 15 years service Contractual benefits Generous sick pay scheme Enhanced maternity, adoption, and paternity leave pay Flexible working arrangements Death in service benefits Reimbursed professional membership fees Employee referral scheme Blue Light discount card Health and wellbeing Employee Assistance Programme Occupational Health Eye care Mindfulness sessions Cycle to work scheme Mental Health First Aiders Nutritionally balanced meals at Christophers (free for employees) Equality, diversity and inclusion Shooting Star Childrens Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisations values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Childrens Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Overseeing the day-to-day operations of the organisation, ensuring staff achieve their responsibilities Managing HR, the recruitment; retention and training of staff; Managing the financial elements of the organisation (payroll Accounts and pensions; in conjunction with the partners. Developing, implementing, and embedding efficient business resilience plans Managing contracts for services. Coordinating; reviewing and updating all organisation policies and procedures Leading change and continuous improvement initiatives Ensuring the team reach QOF targets Adopting a strategic approach to management of all patient services Developing, implementing, and embedding an effective communication strategy (internal and external) Ensuring the organisation maintains compliance with its NHS contractual obligations. Actively encouraging and promoting the use of patient online services Maintaining the organisation and NHS choices websites Liaising at external meetings Marketing the practice appropriately Supporting the management of the Patient Participation Group Effectively managing/supporting the management of all complaints in line with current legislation and guidance The management of the premises, including health and safety aspects such as risk assessments and mandatory training Managing the organisation IT system, delegating staff to act as administrators. Ensuring compliance with IT security and IG Appropriate coordination of organisation diary, for scheduled meetings.

Essential Criteria Registered Occupational Therapist, Mental Health Nurse (RMN) or Social Worker with current registration with regulatory body. Educated to degree level or equivalent experience. Short courses and/or experience to post graduate diploma level. Experience of working with service users with serious mental health diagnoses and complex needs. Experience of working with people who are deemed difficult to engage, who may have behaviours that challenge or may have substance misuse. Experience of multidisciplinary working in mental health care and joint working with outside agencies. Experience of providing day-to-day clinical leadership and / or operational management of a similar service. Experience in the provision of clinical and line management supervision and annual appraisal. Experience of working to objectives, within a performance management framework. Desirable Criteria Completion of Preparation for Mentorship / Practice Teacher / Fieldwork Educator qualification. Management or leadership qualification, or training for supervision and staff development. Working towards formal teaching qualification Experience of working within rehabilitation settings. Experience of working in a forensic setting. Range of experience working with vulnerable adults. Experience of managing budgets Please refer to the Job Description and Person Specification to give you the best chance of being shortlisted.

Job Summary: Lead and co-ordinate the Mortuary team, taking continuing responsibility for the management and organisation of the service. Through effective leadership ensure the team delivers a safe, effective, responsive, caring and well-led service where compassion is embedded. Provide strong professional, technical and managerial leadership and act as a professional role model. A highly skilled technical expert with specialised knowledge in all aspects of a Mortuary service. Participation in the delivery of the mortuary services responsibilities outside core hours and flexible working times may be required to support the service. This could include weekends and Bank Holidays. This would include contracted participation at varying levels, including Major Incidents. The post holder will be expected to coordinate and be a part of the out of hours on-call rota.