Total 26 Duty Manager job vacancies in PR / Media / Communications category in The United States of America

ACCOUNT MANAGER   

The Account Manager plays a crucial role as a bridge between the agency and its clients. This position involves managing client relationships, understanding the client's needs, and ensuring the successful execution of communication campaigns. This role requires the person to have great project management skills, coordinating with various internal and external teams to deliver high-quality output and maintain client satisfaction. 
 
Key Responsibilities  

• Client Liaison: Address client concerns, serve as a client advocate within the agency, and consistently seek feedback to improve client satisfaction.  
• Campaign Management & Project Coordination: Develop and manage detailed project plans, monitoring campaign performance, and foster collaboration among teams for successful campaigns. Stay updated on marketing trends and conduct post-campaign assessments to drive improvements aligned with the client's objectives.
• Project Quality Assurance: To review deliverables against scope and to ensure quality of deliverables meet expectation.  
• Budget Management: Establish and maintain a comprehensive budget tracking system, offering cost-effective solutions, contingency planning, and transparent communication with client to ensure campaign spending remains within budget constraints.  
• Reporting & Communication: Ensures timely and concise client communication, actively seeks feedback for transparency improvement, conducts regular strategy reviews to align long-term goals.
• Problem Solving: Resolves issues and conflicts, collaborates with clients and teams to prevent root causes, and continually refines the resolution process through feedback, maintaining a positive client-agency relationship by conducting follow-ups and proactive issue tracking.  
• Creative Briefing: Client involvement in the creative process, supports the creative team with style guides, collaborates & organizes brainstorming sessions with creative team, maintains a feedback loop with the creative team, and updates brief templates for streamlined efficiency. 
• Market Research & Industry Knowledge: Keeping informed about industry trends, market conditions, and competitors, conducting research and analysis to offer clients strategic insights and recommendations.

Skills 

• Proven work experience in client servicing or account management within an advertising agency or marketing firm.  
• Strong understanding of marketing and advertising principles, campaign management, and digital marketing trends.  
• Excellent communication and presentation skills with the ability to effectively convey complex ideas to clients.  
• Demonstrated project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.  
• Proficiency in using Microsoft PowerPoint, Words and Excel.
• Able to utilize digital analytics knowledge  
• Exceptional interpersonal skills and the ability to build rapport with clients and internal teams.
• A proactive and solution-oriented approach to problem-solving.  
• Flexibility to adapt to changing client needs and work in a fast-paced environment 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities

We are an award winning boutique PR & Digital agency made up of a dream team of talented  and result-oriented individuals. We have collective experience in Food & Beverages, FMCG, Entertainment, Lifestyle, Retail, Automotive, Corporate, Property, Technology and Medical industries. We are expanding, and this will be a great opportunity for students majoring in Communication Studies / Mass Communication/ Public Relations / Media Studies and Marketing to learn and gain as much experience needed in the Public Relations industry. We believe in “keeping it real” , and our doors are open to welcoming enthusiastic, passionate team players to join us on this exciting journey up!

 

Responsibilities

• Develop and lead digital media engagement strategies which includes guidelines, objective & procedures by identifying the right target audience and social impacts.
  Identifying monitoring tools, integrating the interactive media into the business strategy and maintain good rapport with social media organizations, influencers and analysts.
• Collaborate with other entities (media/customer relations), to manage reputation, identify key players and coordinate actions.
• Lead innovation and transformation in how content is delivered to our target customers and to demonstrate true digital creative marketing leadership and bring the vision of us and our clientele to life.
• Oversee digital projects and ensure smooth operation for all digital tools and applications (e.g. website, blogs and social media)
• Train internal teams to use digital technologies
• Create and manage online advertising campaigns.
• Research and identify new social networks to reach our target customers.
• Use audience insight and analytics to continuously improve the user experience
• Manage and synergize the various areas within the digital and put systems and processes in place for the team to follow (SOPs)
• Manage all social media channels, campaigns (including e-mails) to sustain an engaging audience experience and to increase audience satisfaction.
  Includes but not limited to planning, developing, implementing and managing the overall digital marketing strategy for company and clients.
• Monitor, research and analyse social media trends, ad revenue and web visitor data, to improve social media presence and campaign efficacy.
• Business development – organically within the clientele and new clients as per the KPIs set by the Managing Director

Requirements

• Possess at least a certification in Communications/ Marketing/ Media Studies or equivalent.
• At least 5 years of related working experience in digital media platforms and / digital agencies
• Experience in copywriting, content creation, client servicing, digital analytics, digital ad buys and brand marketing.
• Required skills : managed various social media platforms such as Facebook, Instagram, Twitter
• Ability to multitask and communicate effectively with team members to reliably carry out projects.
• Ability to work well independently and as a team, as well as able to meet tight deadlines.
• Good command of spoken and written English and Bahasa Malaysia.
• Good attitude and ability to work well under stress is a MUST.
• Willing to work on extended hours when necessary.

Perks & Benefits

• Employee equity
• Commission and bonus
• Central location
• Personal leave
• Open culture
• Personal development opportunities

我們是一家屢獲殊榮的精品公關和數位機構，由一支由才華橫溢、注重結果的個人組成的夢想團隊組成。我們在食品和飲料、快速消費品、娛樂、生活方式、零售、汽車、企業、房地產、科技和醫療行業擁有集體經驗。我們正在擴大規模，這對於傳播研究/大眾傳播/公共關係/媒體研究和行銷專業的學生來說將是一個學習和獲得公共關係行業所需經驗的絕佳機會。我們堅信“保持真實”，我們敞開大門歡迎熱情、熱情的團隊成員加入我們，踏上這段激動人心的旅程！

職責

• 透過確定正確的目標受眾和社會影響，制定和領導數位媒體參與策略，包括指南、目標和程序。
  確定監控工具，將互動媒體整合到業務策略中，並與社群媒體組織、影響者和分析師保持良好的關係。
• 與其他實體（媒體/客戶關係）合作，管理聲譽、識別關鍵參與者並協調行動。
• 在如何向目標客戶交付內容方面引領創新和變革，展示真正的數位創意行銷領導力，將我們和客戶的願景變為現實。
• 監督數位專案並確保所有數位工具和應用程式（例如網站、部落格和社交媒體）順利運行
• 培訓內部團隊使用數位技術
• 建立和管理線上廣告活動。
• 研究並確定新的社交網路來接觸我們的目標客戶。
• 利用受眾洞察和分析來持續改善使用者體驗
• 管理和協同數位化中的各個領域，並將系統和流程落實到位以供團隊遵循（SOP）
• 管理所有社交媒體管道、活動（包括電子郵件），以維持引人入勝的受眾體驗並提高受眾滿意度。
  包括但不限於為公司和客戶規劃、開發、實施和管理整體數位行銷策略。
• 監控、研究和分析社群媒體趨勢、廣告收入和網路訪客數據，以提高社群媒體影響力和活動效果。
• 業務發展 – 根據總經理設定的 KPI 在客戶和新客戶中有機發展

要求

• 至少擁有傳播/行銷/媒體研究或同等學歷的認證。
• 至少 5 年數位媒體平台和/數位代理商相關工作經驗
• 擁有文案寫作、內容創作、客戶服務、數位分析、數位廣告購買和品牌行銷的經驗。
• 所需技能：管理各種社群媒體平台，例如 Facebook、Instagram、Twitter
• 能夠處理多項任務並與團隊成員有效溝通，以可靠地執行專案。
• 能夠獨立和團隊合作，並能夠在緊迫的期限內完成工作。
• 良好的英語口語和書寫能力以及馬來語。
• 良好的態度和在壓力下良好工作的能力是必須的。
• 必要時願意延長工作時間。

津貼和福利

• 員工股權
• 佣金和獎金
• 中心位置
• 事假
• 開放文化
• 個人發展機會

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships:

The position works directly with PR and Content team, and reports directly to Assistant Marketing Director.

Within the organization, this position will also work with the Marketing, Digital and CRM teams and will also have working relationships with the Design and IT teams, as well as staff with similar positions within partner and franchise organisations. Outside the organization, the position coordinates primarily with vendors and service providers (digital agencies, producers, photographers, social and search platform account managers, etc).

Job Descriptions:

• Responsible for the development and implementation of global social media strategy to align with business goals, KPI, brand guidelines.
• Manage and oversee all HQ social media platforms including Facebook, Instagram, LinkedIn, YouTube, WeChat, Weibo and Little Red Book as well as overseeing the strategy and implementation of all overseas partners.
• Perform detailed research on current benchmark trends and audience preferences in the luxury sector, suggest and implement new features to drive brand awareness and engagement.
• Work with PR and Content team to create, edit, publish and share engaging content in conjunction with HQ global brand and marketing strategy.
• Optimise SEO, web traffic metrics, and engagement across all social media platforms.
• Analyse social media campaigns and performances, provide monthly reports on ROI.
• Community Management: Communicate with customers and followers, ensure responding to queries in a timely manner and monitoring comments and reviews.
• Oversee HQ and partners’ social media accounts to ensure brand consistency.
• Participate in new market expansion by providing digital insights on relevant markets and help with the strategic planning and onboarding processes.
• Actively involved in discussions with franchise partners with regards to their local social media campaigns and optimisation. Acting as an advisor when required.
• Owns visual & audio content development for all social media platforms of the Company
• KOL & Influencer Management: Collaborate and build relationships with online personalities to generate content to be repurposed for all social media platforms. Oversee and manage periodical seeding.
• Manages two headcounts: Social Media Executive and Digital Content Creator

Requirements:

• At least 5 years’ experience in a strategic social media and/or digital marketing strategist role preferably with a global responsibility.
• Knowledge of social media metrics, SEO, and other social media tools to track and measure success. Addicted to social media and genuinely excited by digital technologies.
• Experience dealing with and managing local and international markets and customers.
• Has natural finesse for design for balance and composition in all visual content. An obsession for creating impactful visual content is welcomed.
• Fluent in English and possess strong copywriting skills along with excellent communication skills.
• Proficiency with editing tools such as Canva, CapCut, Lightroom, Photoshop, and Illustrator.
• Sound knowledge of social media marketing tools (Hootsuite, etc) is preferred.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Good knowledge of search and social media advertising, programmatic advertising and content conceptualisation and production would be an advantage.
• Proven track record of growing and retaining social audiences is much preferred.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Developing a personal sales pipeline for potential events and projects through cold calling, following up on leads provided by the Events director and account servicing

· Experience organizing and coordinating live events

· Experience managing talent or speakers

· Organized and detail-oriented

· Excellent communicator in professional and business settings

· Able to task management in a high stress environment

· Tight Profit and Loss Management on Financial file to ensure all costs are accurate and accounted for

Pre-Event planning and project management

· Brainstorming and implementing event plans and concepts.

· Handling budgeting and invoicing.

· Liaising and negotiating with vendors.

· Negotiating sponsorship deals.

· Handling logistics.

· Updating senior management

· Managing branding and communication.

· Developing event feedback surveys.

· Obtaining permits.

· Handling post-event reports

. Proficient in both English and ChineseE

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Event Manager

Singapore

The Event Manager is a hybrid role in that it includes aspects of leadership, account management and operations delivery. This is no small task; it demands professional maturity, reasonable event experience, superb relationship-building skills and compelling team dynamics.

The Event Manager works on a variety of programs and serves as the day-to-day planning contact for identified clients.

The Event Manager is accountable but not limited to:

• The development, planning and overall operational execution of meetings, conference,incentive programs and special events for customers.
• Day-to-day project planning functions, including but not confined to overseeing elements such as website development, attendee management and budget management.
• Where necessary, documentation of operating processes and ensuring adherence to customer compliance processes and regulations.
• Revenue management of projects, including project reconciliation and working with the Associate Director, Event Solutions on final program billing and reporting of P&L to Finance.
• Work with Associate Director, Event Solutions on pitch submission and attend pitch presentation where required.

Your responsibilities

Overall:

• As a key point of contact with clients, provide a consultative approach to program planning, ensuring the client has identified clear objectives for the outcome of the meeting, event or program.
• Work with clients to develop, source and meet the objectives and identified goals of the event.
• Assist in selling in the solution to the client/prospect as part of the pitch team.
• Develop proposal and estimated budget for pitches and attend pitch presentation where required.
• Troubleshoot issues and propose solutions to Associate Director, Event Solutions; where necessary, escalate issues to Client Account Manager and/or Associate Director, Event Solutions.

Pre-Event:

• Assist in the planning and management of site inspections, serve as BCDME representative for suppliers and clients as required; follow up with site inspection takeaways, insights and recommendations, including updated estimated budgets, program itineraries and timelines.
• Negotiate and purchase hotels, venues, ground transportation, technology, media and production (audiovisual), speaker bureaus, entertainment and décor elements via preferred Destination Management Companies and/or direct vendors.

Planning & Execution:

• Plan and manage meetings, conferences, conventions or special events that could include large numbers of participants, multiple hotels and venues, multiple internal client staff, multiple client audiences and corresponding agendas, and on-site staff.
• Prepare all necessary documentation required for client planning/strategy meetings, program walk-through meetings and client debrief meetings.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials.
• Onsite execution and management of event.
• Reconcile all final billings on-site prior to final billing being sent to Finance and ensure final billing timeline is met.
• Track and manage vendor attrition, cancellation and payment schedule.
• Ensure the meeting is managed in a compliant manner according to clients’ requirements, including safety and security.

Day-to-day:

• The Event Manager will collaborate with the internal team and sales to create proposal and develop/procure costs in facilitating new and repeat business proposals.
• Manage program budgets; present program budgets to Associate Director, Event Solutions for review and approval prior to sending to the client.
• Train and coach team members (Assistant Event Manager, Event Coordinator or Intern) and provide ongoing support to new team members
• Escalate feedback/suggested changes to Associate Director, Event Solutions

We’re looking for you if your profile matches the following:

Essential

• The inherent ability to work seamlessly under pressure whilst adapting to ever-changing scenarios.
• Correspondingly, proven problem-solving capabilities - anticipating, initiating and resolving issues.
• Meticulous to details
• Excellent customer service skills.
• Experience in managing events in Singapore and overseas
• You would possess excellent time management, budget management and organizational skills to manage multiple projects. You can also lead small project teams and run programs independently. Clearly today, experience in managing virtual as well as hybrid meetings and events will be required. You must also be able and willing to travel when required.
• An undergraduate degree in a field relevant to the role could help greatly.
• A minimum of 5 years’ experience in planning meetings, incentives, conventions, conferences and special events.
• A minimum of 5 years’ experience in managing external partners, suppliers and vendors, sourcing and negotiating contract services.
• Experience in account management.
• Experience in leading/working in a team.
• Excellent verbal and written communication skills.
• Proficiency in software/apps including but not limited to Cvent, On24, Zoom, Microsoft Teams and Cisco Webex.
• Proficiency in Microsoft Office applications and Database Management.

Preferred:

• Bachelor’s degree strongly preferred
• CMP/PMP certification strongly preferred

What we offer you

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

Established F&B and Entertainment organisation, with total of 6 outlets.

PR Manager to do marketing plans/ social media/ advertisments.

PR Manager to manage customer database, events and shows for the clubs.

Work location will be in Orchard. Must be willing to work late hours.

Candidates with customers base will be preferred.

Social Media Executive / Manager who has experience managing multiple social media accounts, creating engaging posts and video content, responding and growing followers and identifying potential ‘Brand Ambassadors’ for the different companies within the Group.


SALARY: £25,000 per annum (depending on experience)

LOCATION: Brentford, West London (100% Office Based role)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday to Friday


JOB OVERVIEW

We have a fantastic new job opportunity for a creative and talented Social Media Executive / Manager to oversee and administer multiple social media platforms for the different companies and brands within the group.

Working as the talented Social Media Executive / Manager you will create original copy, images and video content, overseeing posts, and engaging with followers. Additionally, you'll be tasked with nurturing relationships with fellow companies and users, maintaining the company's image and messaging cohesively to drive growth and website traffic in alignment with the company’s marketing objectives.

As the Social Media Executive / Manager you'll also spearhead outreach efforts to identify potential brand ambassadors for the various companies and brands, fostering mutually beneficial online connections.

As a Social Media Executive / Manager staying abreast of the latest digital technologies and social media trends is crucial. Strong communication skills are a must, along with the ability to creatively and professionally articulate the company's perspectives, brand, products and services.

Ultimately, your responsibility will be to manage the company’s social media presence across platforms like Facebook, X (formerly Twitter), and Instagram, ensuring an increase in web traffic and customer engagement across multiple pages and websites.

You'll also be in charge of boosting posts, executing social media ad campaigns, and providing regular reports to the Marketing Manager, all while adhering to the allocated budget.

You'll report directly to the Marketing Manager and Senior Web Developer.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

• Manage Social Media Marketing Campaigns (Ads, boosts, audience expansion)

• Cultivate Brand and Company Awareness

• Increase Page Followers, Likes, and Audience Engagement

• Conduct Research on Current Trends and Audience Preferences

• Develop and Execute Social Media Strategy Aligned with Business Objectives

• Establish Clear Objectives and Provide ROI Reporting

• Create, Customise, and Share Compelling Content Daily (e.g., original text, photos, videos, news)

• Nurture Brand Ambassadors and Forge Meaningful Relationships

• Monitor SEO Performance and Web Traffic Metrics (Google Analytics)

• Collaborate with Cross-Functional Teams (Marketing, Sales, Customer Service) to Ensure Brand Cohesion

• Expand Follower Base, Promptly Address Inquiries, and Monitor Customer Feedback

• Supervise Social Media Account Design (e.g., Facebook cover photo, profile pictures, blog layout)

• Propose and Implement New Features and Platforms to Enhance Brand Visibility, such as promotions, surveys, and contests

• Stay Abreast of the Latest Technologies and Trends in Social Media, Design Tools, and Applications


CANDIDATE REQUIREMENTS

• Be able to effectively promote and grow our online presence

• Proven work experience as a Social media manager

• Hands on experience in content management

• Excellent copywriting skills

• Ability to deliver creative content (text, image and video)

• Solid knowledge of SEO, keyword research and Google Analytics

• Knowledge of online marketing channels

• Familiarity with web design

• Excellent communication skills

• Analytical and multitasking skills


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12140

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Brentford, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

• Work on projects on Paid Media- SEM, Display, Social media on different clients

• Analyse, track and optimize on an ongoing activities basis effective benchmark for measuring the campaigns performance including keyword/placement bids, account daily/monthly budget caps, impression share, quality score, CTR, conversion rate and other important metrics and proactively make strategic recommendations to meet campaign goals and improve performance.

• Assistance to domain seniors in studying & forecasting market needs, planning & executing product launches and campaigns.

• Preparing of the Monthly, Quarterly & yearly digital performance with various Media & Brand team

• Reviewing the new technologies and keeping updated at the forefront for developments in Digital marketing

• Study competition and recommend /implement changes to gain edge above competition

• Evaluate best practices implemented in Search, mobile or display by the teams on the various accounts and provide training to the juniors on the same

We have a current opportunity for a Event Manager (Japanese speaking) on a permanent basis.

Role: Event Manager (Japanese speaking)

Location: Singapore

Salary: S$4,500 - S$6,000 per month

The Event Manager builds and maintains client relationships, provides guidance and support while adhering to client procedures and standards.

The Event Manager is responsible for venue and supplier sourcing, contract and commercial negotiations as well as financial budget and payment reconciliation.

Additional scope to include program planning, on site event management, virtual meetings support, and attendee registration management will also be provided to client as and when required.

The Event Manager works on a variety of program simultaneously and serves as liaison between the client and venue(s)/supplier(s) for the duration of the meeting, and beyond when required.

Your Responsibilities

• Provide meeting and events industry-relevant guidance, enabling highest levels of benefit to client
• Provide consultative approach to supplier sourcing, ensuring client identified clear objectives for the outcome of the meeting, conference or program
• Commitment to program related KPIs, SLAs and data quality requirements
• Sourcing, selection and presentation of venues and/or suppliers, taking into consideration the requirements, budget, key success factors for the program
• Enforce and negotiate the adoption of the client’s terms and conditions to identify and mitigate any legal or financial risks with engaging with third party suppliers
• Establish ongoing relationships (including site visits) with key suppliers such as venues, DMC’s, caterers, restaurants, AV suppliers, and transportation providers as needed
• Efficient management of timelines/deadlines for multiple programs, maintaining effective communication and clarity with client throughout the sourcing and/or planning process regarding all aspects of the program, including venue management, budgeting, and final program reconciliation
• Ensure timely payment of all supplier/vendor bills, client invoicing, deposits and payment status with Accounts Payable

Additional Scope As And When Requested

• Ancillary services for virtual managed and produced meetings which include production, audio visual, creative services, speaker engagement, moderation, knowledgeable about various virtual platforms
• Provide logistics consultation and support, facilitate smooth operation onsite, communicate program/event details and provide relevant collaterals to client and suppliers
• Facilitate the creative direction and overall development timeline of program related participant and host communications materials, including, but not limited to web sites, invitation letter and registration form.
• Responsible for building and managing registration sites
• This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

We’re looking for you if your profile matches the following:

• Diploma or Degree
• Language Requirement – Proficient in English, as well as Japanese to serve the client based in Japan
• Ability to work during Japan’s business hours
• Minimum of 2 years’ experience in client management
• Minimum of 3 years’ experience in planning meetings, incentives, conventions, conferences and/or special events
• Minimum of 3 years’ experience managing outside vendors, sourcing, and negotiating contract services
• Proficiency in word processing and Microsoft Office applications
• First-hand experience managing domestic meetings & events
• Ability to communicate effectively both verbally and in writing to both internal and external stakeholders at all levels
• Capability of problem solving - Anticipating, initiating, and resolving issues Excellent customer service skills and attention to detail
• Strong time management and organizational skills to manage multiple projects

EA License Number: R2198671

Agency License Number: 11C4388

You will have solid understanding of media planning, buying and analytics across multiple media channels. This is a leadership role that requires a strategic thinker who is skilled at integrated campaign planning, execution, and team management. You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the digital landscape.

Key Responsibilities:

• Lead the development, implementation, and management of integrated media strategies across multiple media channels, including but not limited to, digital, social, out of home and radio.
• Collaborate with the creative team, account managers and clients to identify target audiences and design media strategies that engage, inform, and motivate.
• Oversee and manage media strategy, planning, buying and execution for all client accounts.
• Utilize various analytics tools to monitor, measure and optimize campaign performance.
• Tap into proprietary consumer insight applications or alternative sources for more in-depth analysis.
• Develop and maintain strong relationships with media suppliers and negotiate contracts to ensure the most effective media buy.
• Stay updated with the latest trends, innovations, and technologies in the media industry to provide cutting-edge solutions for our clients.
• Manage, mentor, and develop a team of media planners and executives.
• Prepare and present performance report to senior management and clients.
• Be focused on results that matter to the client in full funnel campaigns including awareness, consideration, lead generation and acquisition, which is a focus for the business.
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/ discrepancies.
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences.
• Work with media planners and buyers to ensure accurate and timely invoicing (e.g., regular review of unbilled reports, resolve unbilled cases with Finance).

Business Enabling Services Group / Enterprise Strategy Division / Communications Branch
Executive Level 1 ($122,240 - $148,030) | Ongoing & Non-ongoing | Full-time
Canberra, ACT

ABOUT THE BRANCH, SECTION AND TEAM The Communications Branch, provides strategic communications advice and services for internal and external audiences, manages media related functions and coordinates corporate events. It also provides web services including maintaining www.finance.gov.au , Ministerial websites and the Finance intranet. The Media team, within the Corporate Engagement Section, is responsible for delivering high-quality communication and media advice, materials and events that achieve branch and departmental outcomes, and connect and inform staff and Ministerial offices. ABOUT THE  OPPORTUNITY We are looking for a self-motivated team player with proven media and communication skills, to lead the media function within the department. We need someone who enjoys sharing knowledge, working to tight timeframes and is outcome focussed. You will
... Click here to view more detail / apply for Media and Engagement Manager

Event Planning and Coordination

• Assist to organize offline events and online webinars (e.g., exhibitions, workshops, competitions, social gatherings) through effective communication and collaboration with internal stakeholders and external vendors

Marketing Collateral and Brand Management

• Create, maintain, and update corporate marketing materials
• A great eye for design and the ability to generate new ideas for content creation
• Plan and develop marketing collateral, such as posters and brochures
• Organise photo/video shoots with photographer/videographer
• Develop templates ahead to post on website, social media, email and other mediums
• Create and develop other designs such as presentations, pitch decks, signages, and trade show collaterals, as needed
• Manage and maintain the brand architecture, guidelines and corporate identity to ensure consistency across all channels
• Educate and train teams in upholding the brand image and reputation

Digital Strategy (Website and Social Media) and Lead Management

• Grow the Company’s digital presence as part of the overall marketing strategy
• Develop and manage content calendars for social media platforms, creative production (including text, images, videos, etc.), and foster community engagement and growth
• Plan and execute digital campaigns and promotions
• Plan, execute and measure A/B tests
• Manage the company’s official website, execute SEO initiatives (with additional support), and ensure smooth lead generation and nurturing processes
• Measure and report performance, return on investments (ROI) of campaigns and identify trends and insights to optimise spend and performance

Client Relationships Management & Corporate Communication

• Utilize CRM systems to generate insightful reports
• Develop Email Direct Marketing (EDM) campaigns and disseminate company updates to strengthen client relationships and trust
• Develop marketing automation journeys and create personalised email content on CRM systems to drive engagement and return stays
• Analyse performance of marketing automation and email campaign performance
• Assist in crafting media releases, and monitor public sentiment to maintain a positive brand image

Regular Market Research

• Conduct in-depth market analysis to monitor industry and competitors trends, identify emerging opportunities, and enhance brand awareness among targeted demographics
• Present findings to the Management

Marketing Budget

• Assist to develop marketing budgets based on activity-sorted expenses
• Compare actual expenses to the budget and escalate to Management any issues or discrepancies

Administrative

• Assist in coffee-production related administrative matters and any ad-hoc matters assigned

Job Requirements

• Degree in Business Administration, Marketing, Communications or related field
• At least 2-3 years of working experience in the related field required (FMCG, F&B and Hospitality)
• Experience in organizing major events, particularly in the coffee industry
• Strong command of the English language and strong copywriting skills
• A good eye for design and creative thinking is essential
• A structured and organized process-driven individual with an eye for details
• Accountable, self-motivated, attentive to details, positive working attitude
• Good communication skills and able to work multi-task and independently in a fast-paced environment
• Proficient in MS Office suite
• Proficiency with Adobe Creative Suite or similar technologies (particularly Illustrator, InDesign, Photoshop)
• Proficient in web analytics tools and content management system is an advantage
• Knowledge of HTML, CSS and JavaScript is an advantage

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Regional Publishing Manager

We have supported our client – Samsung in setting up and running successful operations in Europe, and we will soon replicate this model for the APAC region, consisting of markets such as Singapore, Malaysia, Thailand, Australia, etc. The main objective of this model is to improve overall content quality, consistency and digital marketing capabilities among all APAC offices. This role will be reporting to the Digital Platform Director.

Role & Responsibility:

Support Samsung to manage Samsung.com better to acquire more quality traffic and improve on-site experience, eventually driving more e-shop conversions by improving content publishing, web analytics insights and SEO implementation

Content publishing

• Manage publishing on Samsung.com with understanding about global general / whole process from asset sourcing to web production
• Monitor and manage monthly product publishing rate, performance and report

Web analytics

• Report customization via understanding requirements from Samsung stakeholders
• Insights reporting to Samsung stakeholders to identify driver(s) of Samsung.com performance
• QA and coordinate on RHQ-led Samsung.com analytics dashboard and monthly insights report

SEO

• QA and coordinate on RHQ-led monthly SEO report
• Coordination of SEO implementation plan
• SEO copy localization
• Post execution insights reporting to Samsung

Requirements:

• Experience in working with a structure with multiple stakeholders and multiple tools, governed by global guidelines
• Experience with CMS (Content Management System) tools like AEM, WORDPRESS, etc.
• Experience with online shopping site product management with buying configuration by using eCommerce tools
• Experience with project management using PM tools (Jira, Trello, etc.)
• Experience with stakeholders communication, managing project deliverables and timelines
• Understanding of consumer journey based on the web analytics tools (Adobe Analytics or Google analytics)
• Understanding of web analytics tools and key metrics (Visits, Marketing Visits, Sales Engagement, Conversion) and analytics dimensions, such as Channel, Visitor profile, Conversion funnel, Page & Path, etc.
• General knowledge of web language (HTML, CSS, Javascript, etc.) and website audit tools like (Screamingfrog, Googlewebmastertool, etc.)
• Understanding of Google search engine algorithm linking to the search result ranking
• Understanding of keyword research tools (keyword planner, SEM rush, etc.) and basic SEO analytics tools (Google Search Console)

About Qoo10

Working in Qoo10 is a great opportunity, as exciting career advancement will be offered to individuals who perform to succeed. Qoo10 also collaborates with several government bodies to help our local merchants to go digital. Local merchants are one of our major stakeholders of our e-commerce success in Singapore. Qoo10 is committed to helping local business to start their e-commerce journey by providing expert training and consultation services and we would like you to join us in shaping the future!

Job Description:

• Experience in creating and implementing marketing strategies.
• Proficiency in web analytics tools and data analysis. Leveraging data analytics to drive marketing insights; conceptualising new key metrics to drive customer acquisition, conversions, engagement, and customer satisfaction.
• Regularly track and analyze key social media metrics, providing insights and recommendations for continuous improvement.Prepare and present detailed reports on social media performance.
• Stay informed about industry trends, platform updates, and emerging technologies.
• Collaborate with the design team to ensure visually appealing and brand-consistent content.
• Develop, implement & manage social media strategy after conducting competitive research. Plan, create, publish, share new content.

Requirements:

• 2-4 years’ experience in marketing role (Digital Marketing, Product Marketing or Campaign Marketing).
• Detailed, motivated, creative and highly adaptable to rapid changing industry.
• Strong written and verbal communication skills.
• Good analytical skills and data driven decision making mind-set.
• Able to think strategically and perform strong end-end execution.
• Good track record in social media/search campaigns will be a plus.
• Strong interest in online business and shopping (e-commerce).
• Driven, independent, good team spirit and is able to perform in a dynamic environment.