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Job Title
Job Description Summary
Drive transversal product management activities across the end-to-end product lifecycle for Hospitality Platform API Management.
About the Role:
Join our team at Amadeus Hospitality, where we strive to enrich every stage of the traveler journey. Our solutions help hospitality providers and destinations acquire, service, and retain guests by profitably driving demand, increasing operational efficiency, and converting them into loyal fans.
As we move towards a unified platform serving our Hospitality products, partners, and beyond, we
are seeking a thought leader in Open & API First for Hotel IT. In this role, you will work with international Product, API, Architecture, and R&D teams to lead the product vision and drive the product roadmap.
You will be part of a global IT company while working for a strategic scale-up. As thought leader of the Open & API First for Hotel IT, you will work with international Product, API, Architecture, and R&D teams to lead the product vision and drive the product roadmap.
Key Responsibilities:
Drive the Open and API First platform initiative for Hotel IT
Lead product management activities for the Hotel IT APIs including the preparation of Epics, prioritisation based on business value and opportunity potential
Define the product vision & the business value in line with the business owners
Define and manage product roadmap around API Management
Assess tooling needs around API design and delivery pipeline
Work closely with the System Integration team and Architects to ensure proper guidelines and forums are in place for API and data model definition. Monitor adoption of those
Collaborate with the cross-business unit Creation Platform teams to ensure common API portal, API management and API gateway meet Hospitality business needs
Establish and categorize the unified API Catalog for Hotel IT and track standards compliance
Improve the API management process and awareness in Hotel IT
Embark Amadeus teams on API vision and ensure mutual understanding of the business
Maximize the outcome of the agile organization by translating requirements into user stories, prioritizing them, and validating their delivery
Coordinate with PMs, Architects, and Delivery teams to ensure end-to-end solution consistency
Required Competencies:
Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists.
Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.
Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.
Be a change agent: embark teams and stakeholder to drive change to maximize outcome & team's engagement.
Qualifications:
10+ years of experience in a Product Management role, ideally in a platform business (B2B)
Demonstrated experience leading and influencing global teams in a multicultural environment
Good understanding in API design, API development, R&D delivery process and toolchain
Excellent communication skills, customer empathy, lateral thinking, influencing skills
Fluent in English
Understanding of Platform business model (consumers/providers)
Experience with Agile methodologies (SAFe as a plus)
Hospitality IT background and understanding of customer and partner ecosystem
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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Job Title
Do you want to make a difference? Do you want to join a business which has a huge growth perspective? Hospitality at Amadeus is the place to be right now.
Hospitality is aiming to become the industry leader that delivers modern, innovative solutions to our customers and enables them to run their businesses more efficiently, more profitably and deliver a great experience for their guests.
Our journey started with a partnership with InterContinental Hotel Group (19 brands, 100 countries and more than 800.000 rooms) for which we are building a community Central Reservation System on a cloud native platform. And we’re now extending our range of products and functionalities with our ongoing projects with MGM (Leading hotel chain for Casinos) and Marriott (First hotel chain in the world, with more than 30 brands in 130 countries, and more than 1.4 M rooms).
Within a multicultural organization spread over Nice, Bangalore, Boston, the Shopping Engine team are in charge of Shopping, Rates, and inventory products of Hospitality Amadeus Central Reservation product, developing the software used to shop and price.
As a Product Definition Analyst in our team, you would be a key player of our success in designing new features, answering the complex needs of our Customers and contributing in building our platform vision.
Assess requirements
* Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
* Analyze business requirements submitted by Product Management.
* Size specification and validation work.
Carry out functional design
* Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
* Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
Overview validation
* Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
* Ensure traceability of tests with specifications
* Ensure production integrity by investigating, validating and prioritizing reported incidents.
Manage relations with key stakeholders
* Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
* Interface with the customer during requirements understanding, functional specification, testing and implementation phases.
Participate to team events
* Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solution assessments.
About the ideal candidate
University degree in Computer Science, Information Technology or a related technical field or equivalent experience
Proven experience as a Technical Business Analyst/Product Definition Analyst or similar role within an engineering environment gathering requirements, writing specifications, designing solutions, interacting with other members in a scrum environment.
Ability to understand complex business processes and to translate them into clear documentation
Ideally coming from a strong IT/technical background
Excellent English verbal and written communication skills
Strong analytical and problem-solving capabilities
Good organization skills
Ability to quickly adopt new tools and methodologies
What we can offer you
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
#LI-EMEA
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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Job Title
Currently we are looking for a candidate for a position of Product Manager. The Product Manager, Service Center will be responsible for the strategy and execution of Amadeus Service Center product. The role will be focused on launching a new product through defining the product vision and strategy to ensure it meets customer and business needs. The team member will actively engage in customer facing activity while managing product prioritization, business requirement definition, developer partner management and product delivery. As part of a growing organization, this role will need to quickly and effectively adapt to changes of the service and provide insights to drive the growth of the business.
In this role you'll:
About the ideal candidate:
We can offer you
Application process:
The application process takes no longer than a few minutes! Create your candidate profile, upload your CV and apply. Once we’ve received your application and you’re a good fit for the role, one of our recruiters will get in touch with you to arrange a telephone interview.
Apply now! You’ll join one of the world’s top software companies !
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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Job Title
As Product Manager for Global Connectivity, you will support the global connectivity team responsible for evolving Amadeus's leading connectivity network through driving integrations with key industry partners such as OTAs, GDSs, PMS, RMS, Payment Providers and other 3rd party systems. This role will ensure the end to end product/solution lifecycle from customer requirements definition to product investment and product development monitoring.
Product Strategy & Roadmap Planning - Global Connectivity:
• Articulate & Develop value propositions and key messages corresponding to problem statements, and articulate them into new product concepts or upgrades.
• Drive co-innovation with customers to validate customer value drivers, define features of the products (MVP and beyond), and prioritize based on effort and expected business value.
• Interface with key stakeholders (Partnerships, Sales, Operations, R&D, etc.) to maintain the pulse of the changing customer and industry demands
• Support the connectivity product vision & strategy and translate this product strategy into a concrete execution plan and product roadmap, to ensure fulfillment of short, mid and long-term P&L and LTP business objectives
• Support customer research and leverage insights to create product features, customer adoption & satisfaction
Product Development - Global Connectivity:
• Engage in discovery, design and solution to innovate hotel distribution connectivity including enhancing system performance, driving increased revenue and improving efficiencies
• Serve as product category expert in the review and implementation of product initiatives
• Create and manage the documentation of business requirements ensuring delivery in line with client and market commitments
• Lead the balance of business needs with technology assessments, and recommend alternative technical approaches to meet design requirements when needed
• Partner with engineering to drive technical projects and provide leadership in an Agile development process, setting scope, and ensuring effective prioritization of features & stories, managing daily progress, and defining acceptance criteria
• Communicate the product vision to ensure product delivery is aligned with strategy.
Go To Market Enablement:
• Communicate connection updates and their associated customer, operational, system, & process impacts
• Support organization wide product training and enablement, contributing to the articulation of product value propositions, go to market strategy, pricing and impact to messaging for delivering products/services
Partner and Customer Relations
• Maintain strong relationships with Amadeus's strategic partners, customers and stakeholders
• Collaborate and align with partners and customers on partnership and performance objectives
• Monitor objectives with partners through KPIs, reporting and QBRs
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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