Total 1,960 Telemarketing Executive job vacancies in F&B / Tourism / Hospitality category in The United States of America

JOB SCOPE

• Help guests with planning and booking reservations for Integrated Resort products and services.
• Understand guests’ needs and provide them with personalized solutions.
• Be customer centric with internal and external guests via all communication channels.
• Deliver high touch experience that is aligned with Company Service Strategy to all guests.
• Handle first level complaint with a pleasant disposition.
• Agility to handle services and requests effectively & efficiently.
• Apply logic and high EQ in guest challenges and proactively offer/discuss resolution with a Manager on Duty.
• Up to date with hotel information of events/activities to provide accurate information in a timely manner.
• Responsive to emergency situations in according to hotel guidelines.
• Contribute to achieve individual and team KPIs.
• Support other responsibilities that may be assigned from time to time.

JOB REQUIREMENTS

• Proven experience as hotel reservation agent, concierge, or experience in customer service role is an advantage.
• Proficient in English; multilingual is strongly preferred.
• Excellent communication skills, both verbal and written.
• Polite and confident with a great deal of patience.
• Customer centric attitude and work well under pressure.
• Compose in handling complaints and emergencies.
• Ability to multi-task and comfortable with applications and technology.
• Rotational shifts including public holidays and overnight shifts, depending on operation needs.
• High collaboration and adaptable to changes in a dynamic environment.
• Mature, meticulous, resourceful, organized, and able to work independently.
• Work is subjected to change to meet business/operational need.
• Able to work in front of computer and sit for extended periods of time.
• Candidates who have proven competencies to work independently and with little supervision will be offered the option to work from home.

# Executive Assistant /Hospitality Banking industry

Location: Marina View

Contract Duration: 9 months

Working hours – 5days (9.00am to 6.00pm)

Singapore’s GHS - include Executive and Staff Dining, Conferencing, Reception, Vending, Wealth Hubs, Pantry services and operational support to cluster management.

Key Responsibilities:

• Support daily Operational, administrative, and analytical support to the Singapore & Asia Clusters GHS Team
• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems
• Carry out administrative duties , Book travel arrangements, submit and reconcile expense reports
• Gather and prepare required information for PO creation, including tracking , Research and follow up on invoices submission to CRU team
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Track, review and process periodic e-mailers for wider colleagues communications

Knowledge/Experience:

• University degree graduate with hospitality or related major
• 4 years of related working experience
• Operations, administration or assistant experience in related or similar areas (i.e.-executive, hospitality and food & beverage services)
• Experienceof client liaison experience

Send your Cv to linda@forteemp.com.sg

The proposed manpower will be required to operate on-site at the three primary locations, and
may need to make ad hoc trips to other camps as part of work requirements. The scope of work for the
team, but not limited to, is as follows:

• Support with raising of procurement requests and perform goods receipt via Authorities
  IT systems.
• Liaise with vendors for item availability and delivery schedule.
• Support with the processing of Request For Quotation (RFQ) to vendors.
• Educate and guide employees on the procurement policies and processes.
• Provide monthly procurement status report.
• To support timely response to employees’ enquiries on procurement matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by
  the Authority.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) and experience in SAP and Business Warehouse will be advantageous

Location: Central & West (Has to be comfortable working at 3 different locations)
Salary: $2600 -$2800
Duration: 5 years contract (Extendable)
Working hours: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

F&B Executive

Working hour: Mon to Fri (8am to 6pm)

Working location: MBFC

Salary range: $2,400 - $2,600

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted. Deliver an exceptional workspace experience to our HSBC colleagues. Create a welcoming, and engaging office environment for HSBC colleagues and their visitors.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.
• Pursue continuous improvement.

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred. Successful applicants without certification will be sent for mandatory certification.
• Degree in hospitality or related field is preferred but not required.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Descriptions:

• Develop event communication plans that are effective in delivering company’s key messages.

• Develop event floor plans with internal stakeholders based on company' requirements.

• Develop event proposals according to company's requirements.

• Develop project budgets for approval by different stakeholders.

• Develop project plans to execute events.

• Develop recommendations for project plans including risk management plans.

• Lead discussion with internal stakeholder to understand event scope and objectives.

• Liaise with vendor on invoicing and payment matters to ensure timely settlement.

• Conducts short- and long-term planning and management for events

• Trains, supervises, and works with event organiser, to solicit and book banquet and catering functions, as well as the planning, merchandising and execution of the functions.

• Coaches and counsels employees to reflect company service standards and procedures.

• Align event expenditure with event budget.

• Collaborate with internal stakeholders and vendors to ensure adherence to event plans and budget.

Job Requirements:

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

• Service oriented style with professional presentations skills

• High energy

• Entrepreneurial spirit

• Motivational leader

• Effective in providing exceptional customer service

• Clear concise written and verbal communication skills

• Excellent organizational, interpersonal, and administrative skills

• Bachelor’s degree or diploma in event management or a related discipline with 1-2 years working experiences in event management

• Experience in marketing and/or public relations is preferred

• Proficient with the Event Management System and Cvent registration tool used to manage registration and event logistics

• Flexibility to travel both domestic and internationally, as needed

Job Summary:

To build corporate/ individual partnerships with external stakeholders who are keen to contribute to our organisation through philanthropic and volunteering means. This includes planning and supporting fundraising initiatives, donors’ stewardship to meet the needs of the organisation.

Job Description:

Fundraising Events/Projects Management

• Assist in planning, organizing and implementation of creative and innovative fundraising events/projects.
• Ensure compliance with prevailing regulatory requirements for fundraising activities. Liaise with relevant authorities and corporations for application of licenses, permits and appeals where appropriate.
• Support the planning, execution of all fundraising events (including the preparation of materials, audio-visual materials, appeals, events, etc.)

Donor Engagement and Partnerships Management

• Liaise closely with corporates and individuals with regards to monetary donations, donations-in-kind, and fundraising initiatives.
• Conduct research, data mining and analysis for donor projects
• Prepare regular Fundraising & Donor Management Report and provide up-todate and accurate information on all donations
• Prepare funding proposals, donation appeals and appreciation letters
• Work with internal stakeholders to ensure impact reporting measures are incorporated into the donor-funded programme.
• Oversee management of all incoming donations, solicited and unsolicited from individuals, groups, corporates etc.
• Work closely with Finance to ensure restricted and unrestricted Donations are well managed.

Volunteer Management

• Develop and implement strategies to attract and recruit volunteers with diverse skills and backgrounds. Conduct interviews, background checks, and reference checks to ensure the selection of qualified volunteers.
• Develop, update and manage policies, procedures, and standards for volunteers
• Execute best practices in volunteer management, improving the experience of volunteers and building internal capability to strengthen volunteer management and improve retention.
• Design, co-create and implement volunteer engagement programmes e.g. learning journey, networking opportunities, appreciation events.
• Create, maintain, and update the volunteer database and records. Handle volunteer management administrative work
• Develop, implement, and evaluate the CAS volunteer programmes.
• Work with internal and external stakeholders to roster and organise volunteers/ befrienders for activities.
• Conducting оngоіng service evaluation delivered by vоluntееrѕ and implement improvements when required.

Requirement:

• Experience in volunteer and donor management in non-profit sector would be an advantage
• Good communication (written and oral) and interpersonal skills
• A good team player with positive attitude
• Resilient and adaptable in a fast-paced environment
• Able to work independently and effectively manage a varied and high-volume workload within set deadlines with a ‘can-do’ attitude
• Meticulous, detailed in work and high standard of numeracy skills
• Good knowledge of Microsoft office suite, such as Excel, Word, Outlook and Powerpoint

Job Description:

• Daily Accounting & admin
• Able to maintain Full set of Account
• Filing of GST
• Other ad-hoc duties given by the supervisor

Requirements:

• Professional Certificate or Diploma, Advanced/Higher/Graduate Diploma in Accounting or Degree in Accountancy or equivalent
• Able to converse in English and Mandarin
• Extremely meticulous and detailed-oriented with good time management skills
• Remuneration will commensurate with experience and educational level

To manage and execute all sales and events operation; internal and external while ensuring that all logistic requirements are carried out according to the event plans.

Hygiene and Safety Standards

1. Follow the organisation’s personal, food and beverage hygiene standards.
2. Follow the organisation’s workplace safety and health policies and procedures.
3. Ensure events follow local security, Workplace Safety and Health regulations.
4. Ensure that all insurance, legal, health and safety obligations are complied with, as well as understood and adhered to by the whole team, including sub-contractors.

Event Sales & Operation

1. Responsible for event sales and operations.
2. Assist with facilitation of workshops and tours
3. Function as the main point of contact for clients, managing enquiries and positively representing the company to corporate clients over the phone, email and in person.
4. Responding to all client enquiries within a 24-hour period.
5. Generate new leads.
6. Consult with clients to determine objectives, requirements, and budget for events.
7. Prepare and submit formal proposals and event decks tailored to client’s specifications while maximizing returns to the Company.
8. Meet and greet clients, attend site visits, pre-planning meetings and other venue meetings as necessary to support event guest experience.
9. Maintain existing client relationships and generate new relationships.
10. Responsible for ensuring all sales administration is accomplished effectively and accurately
11. Effectively communicate information with internal and external stakeholders on event order, timelines, special requirements, feedback, etc.
12. Conduct after action review to ascertain areas of strengths and weaknesses related to the management of the events.

*Job Description may be added to or change subject to growing business needs and upon discussion with the staff member.

Independent Luxury Jeweller, and B Corp Certified label B.P. de Silva, founded in 1872 along High Street Singapore, has been featured in various projects and media titles globally including prestigious titles such as VOGUE, Harper’s Bazaarand Robb Report. Beyond its discerning network of clientele, celebrities have worn the brand’s high and fine jewellery creations at red carpet galas, most recently at the 2024 Golden Globes.

Now in its 5th Generation, the brand aims to expand its international efforts, and in doing so, B.P. de Silva is establishing a team of seasoned, passionate, and creative marketers with a penchant for building a meaningful and powerful global brand for this generation, and beyond.

KEY RESPONSIBILITIES

• Conceptualisation and creation of visual assets for use across social media, digital and traditional platforms
• Executing brand’s social media, digital, and content strategies
• Coordinating with relevant parties and agencies to ensure consistency in brand strategy across all channels
• Stay updated on evolving luxury media landscape covering online and offline channels
• Daily monitoring of social channels and participating in meaningful conversations with clients through social and digital channels
• Thoughtful copywriting for social media, blogposts, eDMs, press releases, etc.)
• Web design and management (Shopify Preferred)
• Global and local influencer, celebrity, and media relations
• Assisting in photography, and videography, as well as ad-hoc content creating operations
• Overseeing Visual Merchandising (VM) and retail marketing collaterals.
• Events Management
• Propose marketing strategy to improve traffic flow to stores
• Generate monthly reports and provide key points of analysis to the marketing team to improve the marketing strategies
• Ensure effectiveness of all marketing and media campaigns
• To develop and execute industry best practice strategies
• Any other ad-hoc duties as assigned by the Manager or Management
• Periodic visit to the Flagship to understand business marketing needs

REQUIREMENTS

• A cover letter
• A degree in Mass Communications, Marketing, Business Studies, or equivalent with 3 years of retail/digital marketing experience
• Initiative and resourcefulness
• Proficiency in social media tools (Instagram, Facebook, Tiktok etc)
• Excellent copywriting skills, and thoughtful storytelling in English
• Proficiency in Adobe Photoshop
• Proficiency in Google Suite and Microsoft office
• Experience in video production and/or video editing tools such as iMovie, Premiere Pro etc
• A thorough understanding of luxury, its clientele, and its nuances
• The ability to prioritise work, and complete tasks diligently in a fast-paced environment
• The drive to work well with a team, and/or on their own and to handle ambiguity
• The willingness to learn beyond field of specialty

CANDIDATES WITH AN ADVANTAGE:

• Proficiency in spoken and written Mandarin
• Experience in a marketing/advertising/public relations agency
• Experience working in luxury brand (fashion/retail/hospitality/travel etc)

Main Responsibilities

• Supervise and train outlet staff within a specified area of the restaurant in a manner consistent with the Hotel to ensure guest satisfaction.
• Upsell and cross selling where applicable.
• Handles the guest requests and complaints effectively.
• Sets the tables, take orders and delivers the correct food to the tables.
• Adhere to hygiene and safety standards.
• Replace soiled tableware and service items to prepare the table for the next customers
• Ensure all kitchen ware and crockery is clean and sanitized for safe use in food service.
• Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables
• Replenish inventory at service stations
• Suggest areas for continuous improvement within work area

Job Requirements

• GCE O Level or Diploma in any discipline
• Prior experience working in a bar or restaurant.
• Familiar with Point of Sales System
• Good communication and interpersonal skills
• Teamwork spirit display to ensure service standards are met.
• Good Service Orientation
• Attentive and meticulous
• Able to work under pressure to serve customers quickly and efficiently.
• Ability to perform duties including weekends, and public holidays

**We regret to inform that only shortlisted candidates would be notified. **

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Responsible for the activities for the overall contract flow for a variety of agreements including content licensing, production, commissioning, collaboration and partnership agreements with key focus relating to Malay content as well as certain Sports content.

Responsibilities

• Contract Creation: Responsible for the drafting, reviewing, and negotiating variety of agreements including content licensing, production, commissioning, collaboration and partnership agreements to ensure they accurately reflect the terms and conditions agreed upon by all parties involved. Maintain accuracy of content and contract data into company's systems and handle changes to existing contracts.
• Compliance and Risk Assessment: Ensure that contracts comply with relevant laws, regulations and company policies. Assess potential risks associated with contracts, including legal, financial and operational risks, and work to mitigate them.
• Contract Negotiation and Administration: Negotiate terms and conditions with external parties, striving to reach mutually beneficial agreements that are harmonized and aligned with Mediacorp's rights protocols and needs. Oversee the execution of contracts, including the dissemination of obligations and restrictions to ensure that all parties meet their commitments.
• Contract Renewals and Amendments: Responsible for managing contract renewals, amendments, and terminations as necessary.
• Payment Administration: Administer and ensure payments to content providers, production houses or service providers are paid in a timely manner and in accordance with contract deal terms including following up for withholding tax documentation where applicable. Investigate to reconcile payment discrepancies.
• Record Keeping: Adopt best document retention practices in organizing and archival of legal documents, maintain comprehensive records of all contracts and related documents for future reference and auditing purposes.
• Communication: Effective communication is crucial as this role often require liaison between various departments within the organization and with external parties.
• Continuous Improvement and New Systems: Identify opportunities to improve contract management processes and develop best practices to enhance efficiency and reduce risks. Participate in new system development and user acceptance tests, identify systems' gaps, seek solutions to resolve issues.
• Reports and General Administrative functions: Generate reports to monitor contract compliance and perform general administrative functions and other related duties as required. Preparation of monthly contracts tracking reports, stock reports, payment reports, and any ad-hoc reports for analysis. Preparation of ad hoc presentations. General administrative duties such filing, assisting with presentation, circulating legal documents for signatures, despatching of legal documents to external parties etc.

QUALIFICATIONS

• General Diploma / General Degree.
• Proficiency in Microsoft Word, Outlook and Excel.
• Excellent oral and written communication and interpersonal skills.
• Excellent command of the English language.
• 2-3 years of relevant working experience. Contract management and payment processing experience are pluses.
• Ability to work under pressure, manage multiple ongoing tasks, prioritise effectively while also being attentive to detail.
• Strong organization skills and ability to identify and problem solve.
• Effective communication skills, including written and verbal communication, presentation skills.
• Work proactively and independently with little supervision.
• Work collaboratively within team and cross-functionally
• Demonstrated ability to execute and follow-through.

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.

Job Responsibilities

Overseeing the FOH service staff to ensure a high level of customer satisfaction.

● Ushering the guests warmly upon arrival and escorting them to their tables with the menus.

● Serve food and beverages to guests according to established fine-dining service standards in a timely-manner.

● Be knowledgeable about the menu, including ingredients and preparation methods.

● Anticipate and fulfil customer needs, such as refilling water glasses or providing additional utensils.

● Present and explain the bill to customers, as well as process payments accurately and efficiently.

● Address customer concerns and complaints in a timely and professional manner.

● Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.

● Carry out any ad-hoc duties as assigned.

Job Requirements

● Best with working experience in a restaurant, hospitality management and/or other related fields.

● Customer-oriented and proactive

● Familiarity with health and safety regulations and food safety standards.

● Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

● 6 working days a week.

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Join us as a Food & Beverage Executiveat Holiday Inn® Singapore Orchard City Centre. For this vital role, we’re looking for someone who can:

• Assist in the administration and monitoring of the department’s budget, which may include payroll and related costs and F&B costs
• Assist in coordinating the preparation of the departmental annual budget
• Assist in monitoring departmental costs on an ongoing basis to ensure performance against budget, and highlight to F&B Manager and Executive Chef if abnormalities occur for further actions
• Provide administrative support to F&B Manager, Executive Chef and F&B/Kitchen Management
• Support F&B in servicing functions
• Support administration for F&B Marketing and Kitchen matters
• Receive and disseminate F&B and Kitchen-related information and communication to other colleagues
• Maintain F&B- and Kitchen-related reports and update them in accordance with standards and timelines
• Use Hotel’s systems e.g. MarketBoomer and I-Schedule to provide support for F&B and Kitchen for operational effectiveness and efficiency
• Maintain confidentiality of all matters at all times
• Understand the responsibilities of other units and departments and co-operate with them
• Provide covering duties for other administrative when required

What We Need From You

Diploma qualifications, and preferably 2 years of related experience.

Required Skills:

· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· Good writing skills

· Good problem-solving, reasoning and administrative skills

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

> Cash Book and Bank Reconciliation

> Knowledge of Malaysia & Indonesia Accounts

> AP & AR inclusive of issuing of invoice and purchase order

> Payments and Collections

> Inventory

> Quarterly GST Reporting

> Project Costing

> Journal Entries, General Ledger

> Liaise with Company Auditor.

> Experience with full set of accounts

> All Accounting Reports

> Administrative and other ad-hoc duties

> Ensure compliance with the company’s policies and internal control standards

> Liaising with external parties such as tax agent, bankers and other regulatory bodies/authorities

> Min LCCI Higher Accounting Cert and above

> Accounting software knowledge

> At least 5 years and above

> Able to work independently

> Able to work as a team

Responsibilities

- Able to work independently in a food science laboratory and possesses analytical and problem-solving skills
- Ensure all product creations comply with customer, government and legal regulatory requirements within the country of use
- Ensure timely documentations of formulae, product and packaging specifications, sensory evaluation, nutritional information and any other document related to product / packaging development
- Extend the application of product(s) developed through recipes creation and sensory evaluation
- Send newly developed products for nutritional, microbiological analysis and other tests such as gluten, aflatoxin, GMO, Sudan Red, 3-MCPD, etc. to meet specific market requirements
- Support Sales / Marketing / Business Unit / Management in Trade events / exhibitions /product presentation and market study by preparing recipes and products.
- Provide training and technical support to Sales / Marketing / Business Unit in new product development and new product launches.
- Any other duties or ad hoc projects as assigned by direct supervisor

Job Requirements:

- Bachelor degree in Food Science / Food Technology or equivalent
- 5 years of relevant R&D experience in rice, shelf stable sauces (must have) and condiments
- Knowledge in HACCP, GMP and other safety regulations
- Proven track record on product innovation and commercialisation with an in-depth knowledge for conceptualization to technology transfer in the production scale
- Good interpersonal skills, work ethic, creative, meticulous, flexible and positive thinking
- Good Team player who has passion in food and health
- Able to handle multiple projects and work independently
- Proficient in Microsoft Office

Location: 28 Biopolis Road