Total 176 Quality Assurance Engineer job vacancies in The United States of America

Roles / Responsibilitie:

• Support data analytics work i.e. customer feedback, Key Quality Characteristics (KQC) performance, Optical Surface Analyzer (OSA) performance, process Cpk by form factor etc.
• Support request for Failure Analysis (FA), retrieve KQC data or OSA or Scanning Electron Microscope (SEM) data, in-process data, data from INSITE database or other database as required.
• Support obtaining information related to shipment, on-hold, process improvement/update, experiments (ERNs), customer returns, and others.
• Responsible to assist in conducting line audits for compliance and follow up on audit findings for improvement.
• Responsible to update weekly Key Performance Indicator (KPI) charts for customers, Substrate and Media operations and procedure update as required.
• Accountable for accurate records in database for customer (Media or downstream customer) feedback.
• Authority to follow up and follow through committed actions/evaluation lots for improvements to Customer (Media), and escalate to Engineer if no response from action PIC.
• Responsible to maintain & updating the Quality Noticeboard.
• Assist in ensuring the functional business risk (in area of assigned responsibility) are adequately identified and mitigated at best possible level.
• Responsible for the personal health and safety at the workplace.
• Support any other projects / task assigned by supervisor, leveraging 4IR-related skills and expertise to drive innovation, agility, and digital transformation across the organization.

• Collaborate closely with cross functional teams in USA to ensure smooth transitions and successful implementation of new products and meeting key quality metrics
• Lead the New Product Introduction (NPI) process coordinating mechanical cleanliness issues between Design Centre and SQE in Asia and ensure timely closures
• Collaborate with Design engineering, material science laboratory in the USA/Japan in implementing new cleanliness specifications, new technology in cleanliness testing, new surface treatment, new material, etc at suppliers.
• Drive technical improvement in the area of cleanliness and contamination control as defined by corporate cleanliness team
• Audit Suppliers to ensure compliance to prescribed requirements in the area of cleanroom operations, electroless Nickel plating, passivation, adhesive control, electropolish process so as to pre-empt excursions due to component cleanliness
• Provide technical advisory role to component SQE on contamination related issues to ensure that the corrective actions are effective and systemic

Job Description

Own all aspects of supplier quality and reliability for Power Management ICs (PMIC).  Work with suppliers, along with hardware, firmware, product quality and reliability engineering teams to ensure PMIC performance in WD products.  Understand supplier processes to identify and control KPIV parameters to achieve KPOVs critical for WD product function.  Review supplier DOEs and reliability data to ensure adequate quality controls.  Audit supplier processes.  Contribute to WD product failure analysis; when necessary, drive supplier resolution of device failures via the 8D method.  Coordinate with Program Management, Design Engineering, Procurement and Factory for successful program execution with multiple suppliers, making recommendations on supplier selection.  Conduct supplier quality system and process assessments and score for periodic business reviews.  Review supplier change notices and plan the appropriate level of qualification activities.

Duties &Responsibilities: 

• General Management of WD PMIC suppliers: initiating and coordinating meetings regarding technology reviews/roadmaps and issues between Procurement, Design Engineering and suppliers.
• Qualify PMIC devices for use in WD products, conforming to all requirements.
• Manage ATE test reviews with supplier and Design Engineering.
• Monitor Critical to Function parameters via SPC.
• Confirm supplier PMIC reliability demonstration testing.
• Ensure supplier processes are understood via Fishbone diagrams to identify KPIVs and KPOVs; examine critical sensitivities via DOEs.
• Induce supplier activities to strengthen quality systems with FMEA and Error Proofing tools.
• Participate in WD product FAs to determine PMIC contribution. 
• Drive supplier FA of PMIC device failures, utilizing 8D method to determine the root cause hypothesis, validate failure hypothesis, identify escape cause, and implement corrective actions, as well as preventative actions.
• Coordinate MRB for disposition of nonconforming materials.
• Track supplier continuous improvement activities to eliminate common failure modes.
• Research new suppliers and technology roadmaps to assist selection of future PMIC devices.
• Review supplier change notices and work cross-functionally to disposition.

• All facility works related to Process water, City Water, RODI & WWTP system, Bulk Gases LN2/Argon/N2/CO2 and SCADA System
• All facilities operation, maintenance and engineering activities 
• Develop and Maintain SOO, SOP, PM and engineering drawings and others regulatory requirements in support of production process and business needs.
• Other facilities cross functioning support.
• Give training to FAC technicians.
• Control FAC system running cost.
• Leading facilities process system related project.
• Project management and design review on facilities WWTP/RODI/Boiler system.
• Process water, City Water, RODI & WWTP system, Bulk Gases LN2/Argon/N2/CO2 and SCADA System buy off and testing & commissioning for project hand over purposes.
• Responsible for the general operation and maintenance of Process water, City Water, RODI & WWTP system, Bulk Gases LN2/Argon/N2/CO2 and SCADA System 
• Maintaining the building Process water, City Water, RODI & WWTP system, Bulk Gases LN2/Argon/N2/CO2 and SCADA System operations for the plant  and ensuring the plants meets all municipal and government requirement such as DOSH, DOE, BOMBA and etc.
• Schedule and perform predictive/preventive maintenance for facilities Process water, City Water, RODI & WWTP system, Bulk Gases LN2/Argon/N2/CO2 and SCADA System. 
• Perform continuous system improvement and cost saving project.
• Ensure compliance to IMS such as ISO 14001 Environmental management system, ISO 9001 Quality and customer standard.
• Responsible to maintaining facility engineering drawing, operation manual and SOP.
• Control facilities running cost.
• Plant facility system start-up and shutdown  
• Liaise with other operational areas in the organization to resolve engineering issue, and to maintain equipment efficiency, uptime and continuously improvement to comply with company policy, compliance with local/international regulatory, national codes and ISO standard.
• Attending to site matters and technical problems on site through necessary correspondences with all parties inclusive.
• Communicate, cooperate and collaborate with various parties involved in the daily operation issue, customer feedback, compliance, request and to ensure successful resolve, execution and implementation.
• Project site support and liaison with consultants for designs and submissions and authorities in regulating confirmations and approvals prior to site works
• Project Testing and Commissioning 
• Manage FAC vendors & suppliers for system maintenance and construction.
• Assess potential risk of FAC system and work out mitigation plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI (continuous improvement) and Agile methodologies.
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.
• Participate in Scrum & Agile processes to bring up new hardware and develop embedded firmware for data storage products.
• Deliver cutting-edge storage products with SAS, SATA, PCIE interfaces.
• Collaborate and design solutions for the challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
• Participate in planning and coordinating significant technical investigations from problem statement to conclusion.
• Creates design documents pertinent to the various phases of firmware development.

We're seeking a driven individual to bring new products to market in a dynamic environment. Test engineer is required to drive High-Volume Manufacturing (HVM) Test Excellence in collaboration with operations. Key responsibilities are as below:

• Optimize Test Strategies: Execute comprehensive test plans, balancing test time, yield, and quality to achieve aggressive goals in high-volume manufacturing environments. Conduct troubleshooting, validation, and continuous improvement on given products.
• Execute and Collaborate on Engineering Solutions: Assist and execute implementation of innovative engineering solutions to meet project requirements. Collaborate effectively with cross-functional teams to ensure project success.
• Support Innovation and Cost Efficiency: Partner with cross-functional teams to seamlessly integrate cutting-edge testing technologies and elevate existing practices. Execute and support the adoption of cost-saving solutions like Test Time Reduction (TTR) and new test platform enablement, driving CAPEX reduction through innovative test strategies.
• Technical Expertise and Support: Provide technical support in electrical failure analysis for internal and external stakeholders. Address issues related to RMAs, production, reliability, and DPPM (Defects Per Million Parts) improvement.
• Technical Communication and Documentation: Develop and deliver clear, concise technical reports and documentation, including electrical failure analysis work instructions, test equipment guidelines, test reports, and specifications.
• NPI (New Product Introduction) Support: Actively participate in NPI projects, ensuring a smooth transfer of test technology from the mother site to mass production.
• Knowledge Sharing and Mentorship: Conduct technical training sessions for technicians, fostering knowledge transfer and team development.

Senior Engineer, Firmware Engineering (Firmware Validation)

Location: KL COE, Petaling Jaya, Selangor, Malaysia 

Western Digital® 

We deliver the possibilities of data. YOU define what’s possible. 

What We Do 

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines. We want our firmware engineers to be enthusiastic, creative and adaptive in taking on problems, because they are empowered to think and act like owners.  

Innovation has always fueled and nurtured growth at Western Digital. As trusted engineers and innovators, helping solve the world’s biggest challenges energizes us and gives us purpose. 

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. It is currently only open to Malaysian as there is limitation of expatriate hiring in the guideline. 

What You Will Do 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Be part of the development team that validate and deliver quality firmware for Enterprise data storage products. 
• Learn and understand complex technical hard drive specifications and apply that knowledge to enhance test suite and test processes. 
• Executed regression and end-to-end scenario test cases to validate business, system and operational requirements. 
• Develop software tools to improve test processes. 
• Proactively seize for test suite quality improvement plans with data analytic approach. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 
• Collaborate with Test Dev engineers, Firmware Engineers and other functional teams, independently in issue resolutions. 
• Familiar with using Protocol Analyzers to understand and analyze traces for failure investigation. 

-Coordinate of process development and manufacturing for NPI project, include: generate SOW, specification, design implementation, buyoff activities, training delivery, related service contract
-Upgrade/improve current process equipment/system in automation capability

-Performs mechanical engineering and design analysis and solutions to improve quality, reliability, cost, yield, process stability/capability, productivity, and safety utilizing formal education, experience, statistical knowledge, and problem-solving tools.

-Responsible for mechanical process development engineering design, implementation, and integration of building systems solutions to support industry automation, jigs & fixtures project.

-Coordinate and good communication local contract manufacturing (CM), and supplier related to USB/SSD product and manufacturing.
-Capability to handle the automation project, and coordinate between cross function departments.

Key Responsibilities:

- Design and development of mechanical parts include plastic injection molding tray, machining pallet, jig, fixture for SSD drive manufacturing, including conceptualization, prototyping, testing, and implementation.

- Analyze and improve existing manufacturing processes and equipment for better performance, cost-efficiency, and reliability.

- Collaborate with cross-functional teams, including production, quality assurance, and R&D, to integrate new technologies and methodologies into the manufacturing process.

- Conduct thorough risk assessments for equipment designs and processes, implementing preventive measures to minimize downtime and ensure safety.

- Manage equipment development projects, ensuring they meet timelines, budget constraints, and quality standards.

- Stay abreast of the latest trends and advancements in mechanical engineering and SSD manufacturing technology, incorporating innovative solutions into our operations.

- Provide technical guidance and mentorship to junior engineers and technicians.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analyze, understand and document development requirements of electronic designs.
• Design and implement electronics design by selecting components, schematic design and supervising PCB layout as well as integrate and test the hardware platform.
• Conduct product verification against defined hardware specification, prepare design documentation and support design transition to manufacturing as necessary.
• Assume technical lead role in project as necessary to provide the technical direction, technical decision and risk mitigation.
• Identify opportunity to improve within the functional team and participate in improvement activities.
• Create and maintain BOMs of the new designs.
• Select new electronic parts, taking into consideration: obsolescence, availability and cost.
• Liaise with project manager and a cross functional team to produce prototypes.
• Perform design FMEA to reduce risks of performance failures.
• Create & maintain technical documentation (schematics, specifications, performance, and bring-up reports)
• Work in a team for continuous development and improvement of products / parts / firmware.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Project management / lead/ coordinator for vendor outsourced projects.
• Tooling lead/ coordinator and schedule owner for NPL (New Product Launch) & tooling development projects.
• Support DFM (Design for manufacturing)  studies, QFD (Quality Function Deployment), TCTF (Tool Critical to Function), FEA (Finite Element Analysis) and Simulation, DOE (Design of Experiment), engineering analysis (tolerance studies, GR&R (Gage Repeatability and Reproducibility), Engineering calculations, etc.).
• Prepare WEDR (World-wide Equipment Design Review) reviews – TDRD (Tool Design Review Document) – FMEA (Failure Mode and Effect Analysis), concept review, final design.
• Prepare & maintain tool documentations – Design review, technical drawings & schematics, BOM (Bill Of Material), spare parts, setup, preventive maintenance.
• Manage databases – eTRF (Electronic Tooling Request Form), ePDM (® Enterprise Product Data Management) , AME (Advance Manufacturing Engineering) design rules, tooling conversion costs.
• Capital preparation: NPL (New Product Launch) and prototype development budget estimates, calculate ROI (Return of Investment), justify to CRB (Capital Request Board), support MPS (Manufacturing production support) replication planning.
• Manage tool logistics/ shipments, and related resources.
• Manage R&D (Research and Development) & NPL (New Product Launch) budget & procurement (budget forecast, spending control & monitoring, PR justifications, vendor selection & asset transfers).
• SMEs (subject matter experts) in HDA/ HSA (Hard disk drive assembly/Head Stack assembly) assembly technologies - vision systems, screw driving, pick & place, AGV (auto gage verification), screw auto feed, auto Dycem, measurement devices, control systems, and qualified SEMI S2 (Environmental, Health, and Safety Guideline for Semiconductor Manufacturing Equipment) internal auditors.
• Provide guidance to local vendors to improve services and capabilities to meet factory demands.
• Perform other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Web service frontend developer & service endpoint developer to develop code for shop floor monitoring tools which include UX/UI. (include Windows App and Web App)​
• System Performance​, Middleware​, Design spec (Frontend)​ and User manual and instruction for user.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Staying abreast of developments in web applications and programming languages.
• Maintain, manage, and modify all software systems and applications.
• Resolve complex issues relating to business requirements and objectives.
• Co-ordinates with others sections including oversea organization concerning technical issues related to the Backend test process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Web service frontend developer & service endpoint developer to develop code for shopfloor monitoring tools which include UX/UI. (include Windows App and Web App)​
• System Performance​, Middleware​, Design spec (Frontend)​ and User manual and instruction for user.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Staying abreast of developments in web applications and programming languages.
• Maintain, manage, and modify all software systems and applications.
• Resolve complex issues relating to business requirements and objectives.
• Co-ordinates with others sections including oversea organization concerning technical issues related to the Backend test process.

• Responsible for Flip Chip Die Attach & Under Fill New Process Development for new product and new process development.
• Supports New Product Introduction by delivering assigned Process and Equipment solutions meeting quality, development, and operation targets and requirements.
• New process development for new wafer technology, next generation products, new material / machine / tooling / software qualifications.
• Define Leading edge Flip Chip Die Attach & Underfill Technology Roadmap / building block.
• Setup new Flip Chip Die Attach & Underfill processes, recipe, perform complete window study, DOEs, corner limits.
• Golden recipe setup for new package qualification.
• Process Qualification to meet process Critical to Quality Requirements, CPK, Full risk assessment, UPH, Yield, and Cost targets.
• To introduce new products and devices to the production line and to build new process technology capabilities, make sure that the handshake and process handover are done effectively.
• Support new material and tools qualification.
• Work closely with Cross site’s Package development & design team to understand the Package Design Rules & Requirements.
• Strong problem-solving skills and good Root Cause Analysis/Finding using 5M + 1E, 5 whys, DMAIC, 8D approach/methodology.
• Responsible and accountable to related tasks as assigned by superior.

We're seeking a driven individual to bring new products to market in a dynamic environment. Test engineer is required to drive High-Volume Manufacturing (HVM) Test Excellence in collaboration with operations. Key responsibilities are as below:

• Optimize Test Strategies: Design and execute comprehensive test plans, balancing test time, yield, and quality to achieve aggressive goals in high-volume manufacturing environments. Identify the most cost-effective testing methods through troubleshooting, validation, and continuous improvement.
• Lead and Collaborate on Engineering Solutions: Co-lead the development and implementation of innovative engineering solutions to meet project requirements. Collaborate effectively with cross-functional teams to ensure project success.
• Champion Innovation and Cost Efficiency: Partner with cross-functional teams to seamlessly integrate cutting-edge testing technologies and elevate existing practices. Conduct research and champion the adoption of cost-saving solutions like Test Time Reduction (TTR) and new test platform enablement, driving CAPEX reduction through innovative test strategies.
• Technical Expertise and Support: Provide technical leadership and expert support in electrical failure analysis for internal and external stakeholders. Address issues related to RMAs, production, reliability, and DPPM (Defects Per Million Parts) improvement.
• Technical Communication and Documentation: Develop and deliver clear, concise technical reports and documentation, including electrical failure analysis work instructions, test equipment guidelines, test reports, and specifications.
• NPI (New Product Introduction) Support: Actively participate in NPI projects, ensuring a smooth transfer of test technology from the mother site to mass production.
• Knowledge Sharing and Mentorship: Conduct technical training sessions for junior engineers and technicians, fostering knowledge transfer and team development.