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Objectives of the position:
This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).
Key Responsibilities:
1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.
2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.
3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.
4. Liaising with relevant departments to effectively close the Customer complaints
5. Maintain records in SAP
6. Operate Laboratory test equipment when required
7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE
8. Supplier claim processes and 8D report.
9. Prepare and issue Customer Test Certificates & COC
10. Assist in other day to day activities related to QA department as assigned by Superior.
Skills & Qualification:
▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent
▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply
▪ Knowledge in ISO 9001 : 2015 QMS standard.
▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).
▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.
▪ Good written and communication skills
▪ Good customer handling skills and able to communicate to all levels in the organization
▪ Proficient in Microsoft Words and Excel
▪ Addresses present issues immediately and independently
▪ Possess self-confident and willing to share opinions and expertise in discussions
▪ Anticipate potential problems and takes action to avoid crisis
▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets
Official account of Jobstore.
Objectives of the position:
This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).
Key Responsibilities:
1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.
2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.
3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.
4. Liaising with relevant departments to effectively close the Customer complaints
5. Maintain records in SAP
6. Operate Laboratory test equipment when required
7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE
8. Supplier claim processes and 8D report.
9. Prepare and issue Customer Test Certificates & COC
10. Assist in other day to day activities related to QA department as assigned by Superior.
Skills & Qualification:
▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent
▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply
▪ Knowledge in ISO 9001 : 2015 QMS standard.
▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).
▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.
▪ Good written and communication skills
▪ Good customer handling skills and able to communicate to all levels in the organization
▪ Proficient in Microsoft Words and Excel
▪ Addresses present issues immediately and independently
▪ Possess self-confident and willing to share opinions and expertise in discussions
▪ Anticipate potential problems and takes action to avoid crisis
▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets
Official account of Jobstore.
เกี่ยวกับเรา
บีจัก เป็นโบรกเกอร์ประกันรถยนต์ออนไลน์ มีสำนักงานใหญ่ที่ประเทศมาเลเซีย และสำนักงานย่อยในประเทศไทย ญี่ปุ่น และไต้หวัน เราเป็นโบรกเกอร์ประกัยภัยที่ใหญ่ที่สุดในมาเลเซีย และเอเชียตะวันออกเฉียงใต้
บีจัก ให้ความสำคัญกับการนำเทคโนโลยีใหม ทั้งด้าน Customer API, Data Analytic, AI และ Blockchain เพื่อให้ลูกค้าเข้าถึงการติดต่อ และซื้อประกันรถยนต์ได้อย่างมีประสิทธิภาพ
บีจัก ประเทศไทย หรือในนามของ “ดีชัวร์” ได้เปิดให้บริการลูกค้าด้านประกันรถยนต์กับ 24 บริษัทประกันชั้นนำ พ.ร.บ. และภาษีรถยนต์ สามารถดูข้อมูลได้ที่ https://dsure.com/
คุณสมบัติผู้สมัคร
Official account of Jobstore.
Objectives of the position:
This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).
Key Responsibilities:
1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.
2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.
3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.
4. Liaising with relevant departments to effectively close the Customer complaints
5. Maintain records in SAP
6. Operate Laboratory test equipment when required
7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE
8. Supplier claim processes and 8D report.
9. Prepare and issue Customer Test Certificates & COC
10. Assist in other day to day activities related to QA department as assigned by Superior.
Skills & Qualification:
▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent
▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply
▪ Knowledge in ISO 9001 : 2015 QMS standard.
▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).
▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.
▪ Good written and communication skills
▪ Good customer handling skills and able to communicate to all levels in the organization
▪ Proficient in Microsoft Words and Excel
▪ Addresses present issues immediately and independently
▪ Possess self-confident and willing to share opinions and expertise in discussions
▪ Anticipate potential problems and takes action to avoid crisis
▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets
Official account of Jobstore.
Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.
Key areas of responsibilities:
Qualification & Experiences:
Official account of Jobstore.
Official account of Jobstore.
What we can offer you
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Official account of Jobstore.
Job Descriptions
Requirements:
Kindly apply online or send your CV to andylee@talentedge.com.sg
Official account of Jobstore.
As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.
What you will be working on
As a part of the Service Quality Management team, you will be responsible for the implementation and managing of the Board’s Customer Relationship Management System (CRMS) that is used by frontline and backend departments to handle correspondences with our customers. You will ensure successful deployment and integrations of the systems to improve the service quality and customer experience.
Your broad responsibilities include
What we are looking for
What you can expect
About Central Provident Fund Board
At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.
Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.
Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.
People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.
Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.
Official account of Jobstore.
Official account of Jobstore.
Official account of Jobstore.
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Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor's DegreeTravel Percentage :
0%Job Description
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What You Will be Doing:
What you bring:
Preferable:
Banking – Deposits processing and knowledge is preferable.
Voice Quality in Customer service Banking – US process
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!A competitive salary and benefits
A variety of career development tools, resources and opportunities
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Official account of Jobstore.
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor's DegreeTravel Percentage :
75 - 100%Job Description
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What You Will be Doing:
What you bring:
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!A competitive salary and benefits
A variety of career development tools, resources and opportunities
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Official account of Jobstore.
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor's DegreeTravel Percentage :
0%Job Description
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What You Will be Doing:
What you bring:
Preferable:
Banking – Deposits processing and knowledge is preferable.
Voice Quality in Customer service Banking – US process
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!A competitive salary and benefits
A variety of career development tools, resources and opportunities
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Official account of Jobstore.