Total 160 Product Marketing Assistant job vacancies in Petaling, Selangor

NIQ/GFK’s CMI Sales team is focused on growing revenue, finding new business opportunities and market penetration.

Sales is NIQ GFK’s growth engine which is instrumental for the company’s success.

So where do you fit here?

You will drive the overall new business sales & renewals for CMI business for the accounts in your scope; you will secure a sustainable sales pipeline developing new revenue opportunities while maintaining close customer relationships for existing accounts.

Responsibilities

• Drive sales, renewals and overall growth of business, securing sustainable and long-term pipeline, revenue opportunities, while keeping an accurate forecasting and maintain customer relationships (both senior and mid-level)
• Develop a strategic understanding of customer's industry/ business/ markets/ clusters.
• Partner with Customer Success (Research consultancy and delivery team) and other relevant functions (e.g. Retail Measurement, Retailer + Tech & Durables Account Leaders) to define strategic Account Plans and JBPs and remove roadblocks for smooth sales operations.
• Drive strategic action plan to tackle Voice of the Customer feedback.
• Work together with our sales teams, enhancing your skills and improving your experiences together as a team.
• Seek strategic expansion of customer network and strategic alliances to unlock new budget holders.
• Ensure proactive alignment of NIQ GFK’s CMI value proposition to customers' needs and trends

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. You’re energized by accelerating sales, uncovering opportunities, and exceeding individual targets while bringing the best out of your colleagues through collaborative learning and joint pitches when needed. A deep understanding of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth. Selling, understanding our customers and their contexts, effective negotiation and growth mindset drive your work.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are seeking a dynamic and results-oriented Performance Marketing Lead to join our team. The ideal candidate will be passionate about driving growth through data-driven strategies. As a Performance Marketing Lead, you will have the opportunity to lead a team, collaborate cross-functionally, and implement innovative tactics to achieve our business objectives.

• Develop and Execute Performance Marketing Strategies: Lead the development and implementation of comprehensive performance marketing strategies across various digital channels such as SEM, paid social, display advertising, affiliate marketing, and more.
• Team Leadership: Manage and mentor a team of performance marketing specialists, providing guidance, training, and support to foster their professional growth and maximize team performance.
• Budget Management: Manage performance marketing budgets effectively, allocating resources to maximize ROI and achieve KPIs.
• Data Analysis and Reporting: Utilize data analytics tools to analyze campaign performance, identify trends, and generate actionable insights. Prepare regular reports and dashboards to communicate performance metrics and campaign results to stakeholders.
• Conversion Optimization: Collaborate with cross-functional teams such as product, UX/UI, and content to optimize landing pages, user flows, and conversion funnels to improve campaign performance and drive higher conversion rates.
• Stay Current with Industry Trends: Keep abreast of industry trends, best practices, and emerging technologies in performance marketing to continuously improve strategies and tactics.
• Collaboration and Communication: Work closely with other marketing teams, including content marketing, email marketing, and creative, to ensure alignment and integration of performance marketing initiatives with overall marketing strategies.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement,
• Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

The Digital Marketing Executive will play a pivotal role in developing and executing digital marketing strategies to enhance brand visibility, drive website traffic, and generate leads. This individual will be responsible for managing various digital channels, analyzing performance metrics, and implementing optimization tactics to maximize ROI. The ideal candidate is creative, data-driven, and adept at leveraging digital platforms to achieve marketing objectives.

Key Responsibilities:

• Develop and implement comprehensive digital marketing strategies to increase brand awareness, engagement, and conversions.
• Manage and optimize digital advertising campaigns across various platforms such as Google Ads, Facebook Ads, LinkedIn Ads, etc.
• Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of digital marketing efforts and identify areas for improvement.
• Conduct market research and competitor analysis to stay informed about industry trends and best practices.
• Collaborate with cross-functional teams, including design, content, and sales, to ensure alignment and consistency across marketing initiatives.
• Stay up-to-date with emerging digital technologies and trends, and recommend innovative approaches to enhance digital marketing activities.
• Manage relationships with external vendors and agencies as needed for digital marketing initiatives.
• Provide regular reports and insights to management on digital marketing performance, highlighting successes, challenges, and opportunities for growth.

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in digital marketing roles, with a strong track record of success in developing and executing digital strategies.
• Proficiency in digital marketing tools and platforms, including but not limited to Google Analytics, Google Ads, Facebook Business Manager, email marketing software, and content management systems (CMS).
• Solid understanding of SEO principles and best practices.
• Excellent analytical skills with the ability to interpret data and draw actionable insights.
• Strong written and verbal communication skills, with the ability to create engaging content for various digital channels.
• Creative thinker with a passion for staying abreast of industry trends and emerging technologies.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Team player with strong interpersonal skills and the ability to collaborate effectively across departments.
• Certification in digital marketing or related fields (e.g., Google Ads certification) is a plus.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement,
• Casual work attire

Job Brief:

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company. To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard. To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Job Responsibilities:

1. To perform sufficient background check on any credit facility application & then to obtain approval from Financial Controller and General Manager.
2. To process Credit Facility Application within 3 (three) days from the date it is received.
3. To ensure all billings are done and revenue and charges are posted accordingly as per Event Order date.
4. To reconcile PM account against Event Order and Proforma Invoice & Client’s LOU.
5. To transfer PM account to respective AR Ledger and to ensure outstanding account in PM ledger is cleared in timely manner.
6. To report to Financial Controller on any inappropriate balance in PM Ledger.
7. To ensure Invoice is produced and sent out not later than 3 (three) days after the event date (check-out date).
8. Reconcile AR Ledger against the Debtor’s Control Account in General Ledger and Balance Sheet.
9. Produce AR monthly statement for any amount due more than 30 days and to send first reminder (and any other subsequently).
10. Produce AR Aging Statement every end of the month and to ensure the Aging Report is tally with General Ledger control account.
11. To call and organize for monthly AR Meeting before 15th each month and to prepare and issue minute within 3 (three) days after the meeting.
12. To attend Banquet Event Order Meeting.
13. Responsible in following up and collecting payment for all outstanding AR accounts.
14. Perform reconciliation on credit and debit card and all payment gateway type transaction slips against POS report and PMS journals.
15. To record all no.14 item transactions in Daily Revenue Report and to update the statement accordingly.
16. To ensure Credit Card Clearance account is cleared on daily basis.
17. To reconcile payment received for credit/debit and all payment gateways and book into Bank Ledger accordingly.
18. To update all payment received in the Bank Reconciliation Statement (all banks).
19. To carry investigation on any dispute credit card transaction and payment received from merchant and take necessary action.
20. To prepare for all credit/debit/payment gateway outstanding balance statement and tally with General Ledger balances.
21. To take charge and control on Voucher Sales & Receipt and to book into account accordingly.
22. To perform audit on Voucher Sales and Collection and to ensure sufficient documentation and record are kept.
23. To perform reconciliation on Voucher issuance, sales and utilization.
24. Prepare statement of Voucher Reconciliation (itemised) and to ensure it is tally with General Ledger balances.
25. To report to Financial Controller on any discrepancy in Voucher reconciliation. Costing and Inventory Control.
26. To ensure all purchase invoices are booked into Material Control and Q3 Financial System.
27. To ensure all purchases are posted into the correct cost centre.
28. To validate Good Receive Note (GRN) against invoices.
29. To reconcile food and beverage cost of sales into respective cost centre and General Ledger.
30. To ensure all purchases and Outlet Inter-Transfer are performed in the right manner.
31. To ensure monthly stock take is performed on 27th each month and balance stock on hands are adjusted from/into the cost of sales.
32. To ensure all store issues are booked into account and expensed out accordingly.
33. Perform reconciliation on Cost of Sales for Food & Beverage and prepare Food & Beverage Cost Board.
34. To perform surprise audit on all stores and ensure Stock Card is updated accordingly.
35. To report to Financial Controller on any discrepancy found. Accounting General.
36. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc).
37. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
38. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
39. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for Finance General.
40. To periodically update Contract / License / Insurance Listing and ensure they are renewed before expiry date.
41. To ensure tax return form are submitted on timely manner.
42. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F
43. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
44. To assist Financial Controller on audit inquiries.
45. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
46. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance.
47. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors.
48. Bring to the attention of the Financial Controller any matter requiring attention.
49. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.
50. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manners :

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly.

Job Requirements:

• Bachelor Degree / Diploma Accounting
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position, handling full set of accounts.
• Well versed in accounting double entry and account reconciliation.
• Understanding of Basic Accounting Principles.
• Strong background in hotel operation and hotel management system.
• Microsoft OfficeTech Savvy (Knowledge in Accounting Software is an advantage).
• Able to converse in Bahasa and English, additional local language will be an advantage.
• Strong problem-solving skill.
• A team player
• Pro active.
• Passion to serve.
• Reliable.
• Fast learner.
• Good communication, presentation and leadership skills.
• Good analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Inquisitive and confident.
• Good planning to executing plan.

NIQ/GFK’s CMI Sales team is focused on growing revenue, finding new business opportunities and market penetration.

Sales is NIQ GFK’s growth engine which is instrumental for the company’s success.

So where do you fit here?

You will drive the overall new business sales & renewals for CMI business for the accounts in your scope; you will secure a sustainable sales pipeline developing new revenue opportunities while maintaining close customer relationships for existing accounts.

Responsibilities

• Drive sales, renewals and overall growth of business, securing sustainable and long-term pipeline, revenue opportunities, while keeping an accurate forecasting and maintain customer relationships (both senior and mid-level)
• Develop a strategic understanding of customer's industry/ business/ markets/ clusters.
• Partner with Customer Success (Research consultancy and delivery team) and other relevant functions (e.g. Retail Measurement, Retailer + Tech & Durables Account Leaders) to define strategic Account Plans and JBPs and remove roadblocks for smooth sales operations.
• Drive strategic action plan to tackle Voice of the Customer feedback.
• Work together with our sales teams, enhancing your skills and improving your experiences together as a team.
• Seek strategic expansion of customer network and strategic alliances to unlock new budget holders.
• Ensure proactive alignment of NIQ GFK’s CMI value proposition to customers' needs and trends

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. You’re energized by accelerating sales, uncovering opportunities, and exceeding individual targets while bringing the best out of your colleagues through collaborative learning and joint pitches when needed. A deep understanding of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth. Selling, understanding our customers and their contexts, effective negotiation and growth mindset drive your work.

About the job

The Assistant Leasing Manager will, together with the other members of the Ikano Centres Leasing Team, deliver sustainable sales and growth of income for our shopping centres by securing attractive, profitable and sustainable leasing on rentable space and continuously promoting Ikano Centres as a preferred landlord for new and existing tenants.

Your assignment

• Deliver best possible lease deals by reaching or exceeding pre-defined commercial goals through negotiation strategy;
• Contribute and participate in Leasing Strategies, Business Plans, Budget and Rent Rolls setting;
• Follow up Yearly Lease Plan in accordance to assigned brands and implement from negotiation until the execution of tenancy agreement (new and renewal);
• Assist Leasing Category Manager in conducting strategic negotiations with tenants;
• Constantly search on the market, initiate and deliver new brands which is most relevant to the shopping centre lease strategies;
• Establish and maintain good and long-term relationship with tenants for sustainable business cooperation as a preferred landlord.

NIQ GFK CMI’s Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose:

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our client’s needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business. 

About you

You are a high-performing individual thriving in ensuring high client-centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes are at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meeting goals and growth.

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
• Contract for 3 months convertible to Permanent based on performance

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .

Get to know our team:

• We are a forward-looking team that is actively shaping the future of technology and society in Southeast Asia.
• Grab’s Public Affairs team builds partnerships with the public sector in support of national policy agendas, engage constructively with government and other stakeholders on public policy discussions, and drive initiatives to harness the positive potential of technology to drive impact at scale across Southeast Asia.

The day-to-day activities:

• Support strategy development and implementation for Grab’s Public Affairs country teams:
  • Work with Grab’s country public affairs teams to analyse and provide insights on public policy issues, develop positions and advocacy recommendations to advance Grab’s agenda
  • Develop and execute strategic action plans and initiatives related to Grab’s public affairs objectives
  • Orchestrate efforts across different Grab teams to develop and implement a coordinated and robust approach in business operations, to address public policy topics
• Support Grab’s thought leadership efforts on public affairs:
  • Support research on public policy issues that are at the intersection of technology and society
  • Work with other teams at Grab to execute campaigns that drive thought leadership and dialogues on key topics, e.g. through planning of dialogues, forums, roundtable discussions, policy programmes etc.
  • Develop effective thought-leadership platforms, and maintain a pipeline of digital content (e.g. policy position papers, publications, blog posts, podcasts, op-eds etc.) to catalyse conversations and foster meaningful engagements
• Advance strategic engagements and institutional relations for Grab:
  • Establish key partnerships with appropriate external stakeholders across government, international organisations, academia, non-profit and private sectors
  • Coordinate between external partners and internal teams to execute on partnership initiatives

NIQ GFK CMI’s Customer Success Team team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose:

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview

As the Digital Marketing Lead, you will be responsible for developing and executing comprehensive digital marketing strategies to drive brand visibility, customer acquisition, and revenue growth. This role involves leading a team, collaborating with cross-functional departments, and staying abreast of digital marketing trends.

Responsibilities

• Develop and implement a strategic digital marketing plan aligned with overall marketing and business objectives.
• Define key performance indicators (KPIs) and campaign goals.
• Plan, execute, and optimize digital marketing campaigns across various channels, including but not limited to PPC, display, social media, and native advertising.
• Coordinate with creative teams to develop engaging and high-performing ad creatives.
• Monitor campaign expenses, optimize budget allocation, and ensure cost-effectiveness.
• Utilize analytics tools to track and analyze the performance of digital marketing campaigns.
• Implement targeted audience strategies and segmentation based on demographics, behaviors, and other relevant criteria.
• Utilize data-driven insights to refine targeting strategies.
• Collaborate with marketing, sales, product, and analytics teams to align digital marketing strategies with broader business goals.
• Plan and conduct A/B tests and experiments to optimize ad performance.

• Bachelor's or Master's degree in Marketing, Business, or a related field.
• Proven experience in digital marketing, with a minimum of 3 years in a leadership role.
• Strong understanding of digital advertising channels, platforms, and technologies.
• Experience with PPC platforms (Google Ads, Bing Ads), social media advertising, display advertising, and programmatic advertising.
• Proficiency in analytics tools and data-driven decision-making.
• Excellent leadership, communication, and collaboration skills.
• Strategic thinking and the ability to align digital advertising efforts with business objectives.
• Familiarity with ad tech solutions and emerging trends in the digital advertising landscape.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
• Contract for 3 months convertible to Permanent based on performance

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .

Digital Marketing:
 

• Work closely with the marketing team and be responsible for digital marketing campaigns.
• Implement digital strategies and optimize digital campaigns across all digital platforms and social media channels to improve brand positioning.
• To create and develop content / copywriting to attract and engage internal and external stakeholders.
• Conceptualization and creation of visual graphics and videos intended for publication on social media and offline while adhering to brands’ branding guidelines.
• Responsible in handling digital and online communications, execute online and social media campaigns as well as the production of EDM from conception, collation, content writing to result efficiency.
• Responsible in monitoring media coverage, competitors and industry issues.
• Continuously creating digital media content to improve brand positioning.
• Establish a good relationship with tenants and initiate tactical projects to enhance product awareness and the presence of tenants in the Shopping Centre.
• Collaborate with agency partners in media strategy and performance optimization, content planning and loyalty engagement leveraging Owned channels, Performance Digital, Social Media, CRM and Digital Content Marketing.

CRM and Loyalty Management:

• Manage all documentation and operations of the loyalty programmes.
• Assist on marketing collaterals which are related to the loyalty program.
• Liaise and coordinate with all participants and the service provider for the implementation of the CRM system.
• To recruit merchants and members to participate in the loyalty programme.
• Manage the life cycle trigger email and mobile push notification program.
• Maintain and monitor loyalty members’ data to ensure data quality and accuracy.
• Manage loyalty acquisition and maximize the usage of members’ information (demographic, psychographic and purchase history) to develop relevant activation activity / campaign.
• Determine the best offers and incentives for loyalty programmes and marketing campaigns by working with the marketing team for approval.
• Advice on the feedback received from time to time to improve the programme and system.

• Assist to lead, train, motivate and manage outlet team in delivering best services in all departments.
• Assist to ensure all team members observe and practice company’s policies and rules & regulations.
• Assist to lead and work with the team to achieve monthly sales target of the shop.
• Assist to monitor stock delivering & processing.
• To ensure all Operational and Customer Service SOPs are followed within the shop.
• Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager.
• To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
• Manage and supervise all team members in the shop and attend to customer enquiries.
• Handle the overall shop operations and ensure consistency in the standard of retail operations in the absent of the Shop Manager.
• Assist to monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
• Assist in stock take (routine, ad-hoc & annual) as and when required.
• Working together with Shop Manager in reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
• Review and appraise staff performance to identify talents and retain staff.
• Assist to ensure accurate tills report and cash collection.
• Implement/execute sales & promotion plans as and when required.
• Support Shop Manager to act on suspicious activities within the premises.
• Any other legal assignments requested by management from time to time.

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Responsibilities:

• Advocate for end-users by influencing decisions to ensure that products, solutions, and design choices align with well-defined user needs and expectations.
• Collaborate with product managers, UX writers, and engineers to translate business requirements into user-friendly products.
• Act as a co-owner of the design system for iOS and Android, responsible for maintaining and expanding UI components to ensure platform-wide consistency.
• Spearheaded the creation of over 20 animations aimed at enhancing user experience across both the app and website.
• Communicate design proposals to stakeholders and engineering teams through end-to-end prototypes and detailed design documentation.
• Support user researchers in conducting research sessions and gathering insights to inform design decisions.

• Minimum of 5 years of experience in product design.
• Proficiency in app ideation and development processes.
• Strong portfolio showcasing your design leadership skills and successful projects.
• Proficiency in design tools such as Sketch, Adobe Creative Suite, Figma, etc.
• Excellent communication, presentation, and interpersonal skills.
• Ability to inspire and motivate team members to achieve their full potential.
• Experience with Agile/Scrum methodologies and cross-functional collaboration.
• Deep understanding of user-centered design principles and methodologies.
• Strong problem-solving skills and ability to think strategically.
• Passion for innovation and a relentless pursuit of excellence in design.

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry!
• Fast moving, challenging and unique business problems
• International work environment and flat organization
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Casual work attire