LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!
Why Join Us?
At LUXASIA, we believe there is beauty within every talent - that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?
Description of Duties:
Plan function
- Responsible for data analysis, sales tracking, sales targets, and retail team's KPIs
- Responsible for store planning and visual merchandising
- Prepare competition analysis to identify the best locations to place company brands
- Work closely with Regional Retail Sales & Marketing Team on expansion strategy
- To undertake all training mandatory and necessary training aligned with brand and business needs.
- To undertake an appraisal and personal development review annually and through self-development, continuously update and improve knowledge and competencies.
- Drive sales at all department store counters and channels
- Initiate and execute sales promotions in order to achieve sales targets
- Recruit, coach, supervise, and motivate retail staff with the objective of maintaining the level of productivity while sustaining the team's stability and morale.
- Promote a customer care approach within the retail business, investigating complaints or issues of poor customer care, both timely and efficiently
- Manage daily operations of counters and channels
- To monitor stock in each shop, ensuring there are adequate supplies.
- To identify methods of stock generation in conjunction with each sales supervisor, and to respond to stock concerns where relevant.
People, performance, product
Policy & Procedure
- To develop retail operation policy & SOP in driving the excellent operation i.e. standard services, grooming, salesmanship, display, merchandising, etc.
Education & Experience:
- a Bachelor’s degree in business management, business administration, business studies, or in a similar field.
- Min. experience in retail sales and customer service for at least 5 years.
- Candidate from consumer electronics or electronic background will be preferrable.
Knowledge and Skills:
- Excellent oral and written communication in the English language.
- Strong leadership and people management skills, ability to influence people.
- Able to work in a fast-paced environment with the ability to cope with changes.
- Possesses organizational skills and is able to coordinate sales operations across a retail chain.
- Good understanding of retail management.
Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?
If so, you are the one we are looking for. JOIN US and let’s grow together.
To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.
We regret to inform you that only shortlisted candidates will be contacted. Thank you.
Recruitment Privacy Notice
By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.
Note to staffing agencies
Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.