Total 1,455 Senior Executive IT Support Executive job vacancies in Information Technology category in The United States of America

Job Responsibilities:

• Technical Support and Troubleshooting: Provide technical support, including diagnosing, troubleshooting, and resolving hardware, software, and network issues.

• System and Network Administration: Maintain the IT infrastructure, including servers, networks, and workstations, ensuring optimal performance and security.

• Software and Hardware Maintenance: Responsible for the installation, configuration, updating, and procurement of software applications and hardware devices, as well as the renewal of licenses

• Security Control: Responsible for IT security controls, including ERP permission management.

• User Training: Responsible for providing IT-related training to enhance staff skills and proficiency

• Microsoft Products: Explore the extensive features of Microsoft 365 products such as Teams and Power Automate, collaborating with internal users to optimize daily tasks and automate workflows

Requirements:

• Possess Certificate / Diploma / Bachelor's Degree in Computer Science/Information Technology or any equivalent.
• At least 2 Year(s) of working experience in a similar role is required.
• Required language(s): Bahasa Malaysia, English, Mandarin.
• Strong knowledge of computer hardware, software, and networks
• Experience with Microsoft 365 product such as Teams, Power Automate would be an added advantage
• Good communication, Responsible and strong problem-solving skills.
• Team Player and able to work independently.

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

工作職責：

• 技術支援和故障排除：提供技術支持，包括診斷、故障排除和解決硬體、軟體和網路問題。

• 系統和網路管理：維護 IT 基礎設施，包括伺服器、網路和工作站，確保最佳效能和安全性。

• 軟硬體維護：負責軟體應用程式和硬體設備的安裝、配置、更新和採購，以及許可證的續訂

• 安全控制：負責IT安全控制，包含ERP權限管理。

• 使用者培訓：負責提供IT相關培訓，提升員工技能與熟練度

• Microsoft 產品：探索 Teams 和 Power Automate 等 Microsoft 365 產品的廣泛功能，與內部使用者合作優化日常任務並自動化工作流程

要求：

• 擁有電腦科學/資訊科技證書/文憑/學士學位或任何同等學歷。
• 需要至少 2 年類似職位的工作經驗。
• 所需語言：馬來語、英語、華語。
• 對電腦硬體、軟體和網路有豐富的了解
• 使用 Microsoft 365 產品（例如 Teams、Power Automate）的經驗將是一個額外優勢
• 良好的溝通能力、責任感和較強的解決問題的能力。
• 團隊合作精神，能夠獨立工作。

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

• Responsible for the Technology Risk Management function for ACSM in managing technology risk and enhancing technology resilience.
• To oversight the current and emerging technology risk, cyber risk and security which could potentially impact the ACSM’s risk profile.
• To ensure information assets and technologies are adequately protected.
• Identify and report on technology risk including security breaches, to initiates correction action and regulatory requirements.
• Facilitate independent technology risk assessment which has been assigned by CISO.
• Act as coordinator and point-of-contact in cyber risk management activities (i.e. cyber risk identification, prevention, detection and recovery)
• Responsible for staying abreast of the latest cyber security practices, technologies, incidents and emerging threat.
• Oversee incident response planning, as well as the investigation of cyber security breaches, and assists with disciplinary and legal matters associated with the breaches as necessary.
• Participate in development and implementation of the appropriate and effective controls to mitigate identified threats and risks.
• Create and maintain and IT risk register to ensure that all identified Technology risk factors are accounted for.
• Participate in IT project and initiatives to bring pro-active risk management focus into solutions.
• Assists in the research, development, communication, maintaining and working with the operational unit on the enforcement of IT security architecture, policies, procedures, solution and standards with the IT division.
• Conduct the ACSM awareness initiatives in relation to cyber risk and technology risk.

Job Requirement :

• Minimum degree in computer science or equivalent technical academic.
• Be appropriate certified in security domain.
• Have a minimum of three years of experience in IT Risk management and information Technology.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

Job Description

• To work on the IT service management and operational support handling.
• To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis & prevention is identified.
• To ensure the service level agreements (SLA) are met and serves as a single point of contact for ownership of escalated requests & issues and coordination.
• To assemble, work with and manage organizational vertical and horizontal teams & vendor, needed to support, manage and resolve a major incident.
• To manage the incident reporting and to convene & facilitate major incident and problem review meetings.
• To facilitate and conduct regular Disaster Recovery (DR) exercises. 
• To assist in preparing information; create and maintain presentation for BCM Coordinators. Also, to manage the timely completion of BIA & BCP review and update as per schedule.
• To manage the consolidated department Call Tree database and perform the necessary update and testing as per schedule.
• To review and enforce the processes, ensuring documentation is current and practicable.
  Slides preparation & analysis and reporting and technical writing skills. 
• To perform trend analysis on incidents & problems and provide preventive & countermeasure action.Understanding of end-to-end IT Operations and how IT interfaces with business

Job Requirements

• Bachelor’s Degree in Computer Science / Information Technology or equivalent.
• Minimum 8 years of experience in IT or similar environment. 
• Possess strong analytical, interpersonal and communication skills.
• Good understanding and working knowledge of ITIL principles.
• Strong hands-on experience in end-to-end incident management especially major incident.
• Strong knowledge of principles and methodologies of Incident and Problem Management.
• Experience in Disaster Recovery exercises and good knowledge in BCM.
• Able to work well with all levels of professionals in an organization.
• Good team player and able to operate independently.
• Experience working in a dynamic, fast-paced environment with strong stakeholder management.
• Familiarity with ITSM tools such as ServiceNow, Jira Service Management, or similar platforms

Perks & Benefits

• Performance bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

描述：
馬來西亞 TANG 國際教育集團正在尋找一位熱情且技術精湛的人士加入我們的團隊，擔任 IT 兼培訓主管。理想的候選人將擁有強大的 IT、線上教學背景和出色的溝通能力。由於我們公司與中國和馬來西亞的客戶有廣泛的業務往來，因此精通中文和馬來語是至關重要的。

職責：

• 線上教學：為企業客戶開展線上培訓課程，重點培訓IT技能和知識。創造引人入勝且資訊豐富的內容以促進學習。
• 客戶溝通：以友善、外向的方式與客戶進行有效的溝通。解決他們的詢問、疑慮，並根據需要提供技術支援。
• 問題解決：解決客戶面臨的應用程式和 IT 相關問題。提供及時有效的解決方案，確保系統和應用的順利運作。
• 培訓交付：根據需要向公司員工提供培訓課程，確保他們具備有效履行職責所需的 IT 技能和知識。
• 持續學習：隨時了解 IT 和線上教學方法的最新趨勢和發展。將新技術和新技術納入培訓計劃以提高有效性。
• 語言能力：利用中文和馬來語的能力促進與客戶和同事的溝通。根據需要翻譯文件和材料。
• 協作：與 IT 團隊密切合作，識別並解決技術問題。與其他部門合作，確保培訓計畫與公司目標一致。

要求：

• 計算機科學、資訊科技或相關領域的學士學位。
  在線上教學和 IT 支援方面擁有豐富的經驗。
• 較強的溝通和人際交往能力。
• 能夠有效地排除和解決技術問題。
• 必須精通中文和馬來語。
• 願意在國內和中國出差參加客戶會議和培訓課程。
• 個性開朗、友善，熱衷於幫助他人學習。
• 能夠有效適應快節奏的環境和多任務。
• 願意根據需要接受培訓和發展。

好處：

• 有競爭力的薪資待遇。
• 職涯發展和晉升的機會。
• 提供培訓以提高技能和知識。
• 充滿活力和支持性的工作環境。

加入馬來西亞 TANG 國際教育集團，成為充滿活力的團隊的一員，致力於為客戶提供優質教育和支援。立即申請並釋放您作為 IT 兼培訓主管的潛力！

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 事假
• 個人發展機會

Description:
TANG International Education Group Malaysia is seeking an enthusiastic and skilled individual to join our team as an IT cum Trainer Executive. The ideal candidate will possess a strong background in IT, online teaching, and excellent communication skills. As our company deals extensively with clients from China and Malaysia, proficiency in both Chinese and Malay languages is essential.

Responsibilities:

• Online Teaching: Conduct online training sessions for company clients, focusing on IT skills and knowledge. Create engaging and informative content to facilitate learning.
• Client Communication: Communicate effectively with clients in a friendly and outgoing manner. Address their inquiries, concerns, and provide technical support as needed.
• Issue Resolution: Troubleshoot application and IT-related issues faced by clients. Provide timely and effective solutions to ensure smooth operation of systems and applications.
• Training Delivery: Deliver training sessions to company staff as needed, ensuring they are equipped with the necessary IT skills and knowledge to perform their roles effectively.
• Continuous Learning: Stay updated with the latest trends and developments in IT and online teaching methodologies. Incorporate new techniques and technologies into training programs to enhance effectiveness.
• Language Proficiency: Utilize proficiency in Chinese and Malay languages to facilitate communication with clients and colleagues. Translate documents and materials as necessary.
• Collaboration: Work closely with the IT team to identify and address technical issues. Collaborate with other departments to ensure alignment of training programs with company goals and objectives.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
  Proven experience in online teaching and IT support.
• Strong communication and interpersonal skills.
• Ability to effectively troubleshoot and resolve technical issues.
• Proficiency in Chinese and Malay languages is mandatory.
• Willingness to travel domestically and to China for client meetings and training sessions.
• Outspoken and friendly demeanor with a passion for helping others learn.
• Ability to adapt to a fast-paced environment and multitask effectively.
• Willingness to undergo training and development as required.

Benefits:

• Competitive salary package.
• Opportunities for career growth and advancement.
• Training provided to enhance skills and knowledge.
• Dynamic and supportive work environment.

Join TANG International Education Group Malaysia and become part of a dynamic team dedicated to providing quality education and support to our clients. Apply now and unleash your potential as an IT cum Trainer Executive!
 
 
 

 

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities

We are a highly Supportive company.
Kapitol is revolutionising the construction industry by embracing cutting-edge digital technology, driving innovation, and prioritising quality, safety, and workplace culture to create a future where construction is more productive, safe, and sustainable. Based in Melbourne, we're building to be Australia-wide with a diverse portfolio including commercial, education, industrial and residential projects.
Our team is an Authentic group of professionals.
As our sustained growth continues, we are looking for a driven and experienced Senior IT Technical Support Officer to join our team. You will be providing IT technical support on-site and remote to 250 users across Australia, working with Managed Services Providers, other 3rd parties, and specialists. We are a fast-paced and growing company, looking for passionate people that thrive on success and take pride in the quality of their work. Creative, innovative thinkers with strong learning mindsets make up our ... Click here to view more detail / apply for Senior IT Technical Support Officer

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in IT online software support & trouble shooting

- Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided

• Set up, or set up and operate audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment for concerts, sports events, meetings and conventions, presentations, and news conferences. May also set up and operate associated spotlights and other custom lighting systems.

• Diagnose and resolve media system problems.

• Operate control consoles for sound, lighting or video.

• Determine formats, approaches, content, levels, and mediums to effectively meet objectives within budgetary constraints, using research, knowledge, and training.

• Determine technical requirements of productions or projects.

• Mix and regulate sound inputs and feeds or coordinate audio feeds with television pictures.

• Convert data among multiple digital or analog formats.

• Maintain records, documents, or other files.

• Notify supervisors when major equipment repairs are needed.

• Notify others of equipment problems.

• Perform minor repairs and routine cleaning of audio equipment.

• Collaborate with others to determine technical details of productions.

• Reserve audio-visual equipment and facilities, such as meeting rooms.

• Coordinate logistics for productions or events.

• Record and edit audio material, such as movie soundtracks, using audio recording and editing equipment.

• Operate audio recording equipment.

• Direct and coordinate activities of assistants and other personnel during production.

• Coordinate activities of production personnel.

• Control the lights and sound of events, such as live concerts, before and after performances, and during intermissions.

• Design layouts of audio and video equipment and perform upgrades and maintenance.Collaborate with others to determine technical details of productions.

• Reserve audio-visual equipment and facilities, such as meeting rooms.

• Coordinate logistics for productions or events.

• Record and edit audio material, such as movie soundtracks, using audio recording and editing equipment.

• Operate audio recording equipment.

• Direct and coordinate activities of assistants and other personnel during production.

• Coordinate activities of production personnel.

• Control the lights and sound of events, such as live concerts, before and after performances, and during intermissions.

• Design layouts of audio and video equipment and perform upgrades and maintenance.

• Analyze and maintain data logs for audio-visual activities.

• Maintain logs of production activities.

• Compile technical information or documentation.

• Conduct training sessions on selection, use, and design of audio-visual materials and on operation of presentation equipment.

• Train others on work processes.

• Construct and position properties, sets, lighting equipment, and other equipment.

• Develop manuals, texts, workbooks, or related materials for use in conjunction with production materials or for training.

• Obtain and preview musical performance programs prior to events to become familiar with the order and approximate times of pieces.

• Provide appropriate technical production support for the School’s performances, concerts and activities

• Work across multiple teams to support the delivery of a number of artistic, academic and venue hire activities

• Ensure all equipment is stored safely and is accessible to others when absent

• Provide technical assistance to external users.

• Any other reasonable duties as required.

• Report any problems that arise with complex equipment and make routine repairs

• Cover the IT Support Executive duties during absences

Location

Punggol

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in IT online software support & trouble shooting

- Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided

Responsibilities:

• Manage and ensure all hardware remains functional including computers and printers
• Manage and ensure that all software remains functional including accounts and HR software.
• Facilitate installation of CCTV when required.
• Coordinate with IT suppliers and vendors for renewal of licenses and hardware.
• Create ocal Area Networks (LAN), including the allocation of IP addresses as required.
• Conduct weekly server backups and ensure all computers have appropraite antivirus and cybersecurity measures.
• Execute additional tasks as needed to support the IT department.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Summary

• Perm role comes with comprehensive benefits (Annual leave, VB (twice a year), medical benefits, etc
• Working days & hours: Monday to Friday 830am-530pm
• Reporting to IT Manager

Roles & Responsibilities

• Assist in IT strategies including application system (Navision), and infrastructure to support the Business Unit.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Administer and maintain LAN/WAN infrastructure on routers, wireless AP, IP Phone and firewall.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.

Requirements:

• Possess min Diploma or Degree
• Possess minimum 3-5 years of experience in the NAVISION and ERP applications and systems
• Knowledge and experience with Microsoft SQL Server

How to Apply:

Interested applicants, please send your resume to melissa@alignrecruitment.com.sg or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Responsibilities

• Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Performs network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Upgrading of Hypervisor, patching of Windows and Linux System.
• Supporting and maintaining the Windows Servers and Office 365
• Monitor and manage system alerts and notifications and respond accordingly through service tickets.

Requirements

• Diploma/Degree in Computer Science / Computer Engineering / IT Networking or any other related field of studies.
• At least three (3) years of experience is required
• Product knowledge of Microsoft Windows, Active Directory, VMware vSphere, VMware vCenter, Hyper-V, Backup Solution, AWS, Azure.
• Hands-on experience with Windows environment and experience in troubleshooting, configuring servers and email support will be advantageous
• Hands-on knowledge with FortiGate/Fortinet firewall products

Interested candidates who wish to apply for the advertised position, please click APPLYto submit your resume.

EA License: 13C6305

Reg. No.: R22108000

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with complexity of experience will be considered for a senior role.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to drew@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities:

• Responsible for all IT matters in Singapore office and its clients
• Provide helpdesk support services to end users.
• Server administration and network maintenance
• Provide maximum uptime for network infrastructure.
• Data backup scheduling and monitor firewall.
• Support and configure computer hardware, software, systems, networks, printers, routers, switches, VPN etc.
• Server / PC virus and spyware fixing.
• Plan and undertake scheduled maintenance upgrades.
• Provide IT training to end-users.
• Investigate, diagnose, and solve computer software and hardware issues.
• Maintain records of software licenses
• Monitor information security matters within the Group.
• Manage inventory of equipment, consumables, and other supplies
• Any other duties as assigned by the Management from time to time.
• Providing remotely support to overseas user (Within Asia).
• Help for Maintaining client’s websites.

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 3 years of experience.
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
• Good understanding of LAN, WAN, DNS and DHCP concepts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref10@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062