Total 93 Human Resource Business Partner job vacancies in Kuala Lumpur KUL

Summary

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone and dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve the monthly target set by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize, and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.

Business Intelligence Analyst - Team Lead

Description -

We seek an experienced and motivated Senior Business Intelligence Analyst with strong analytical skills, Power BI and ThoughtSpot expertise, and the ability to thrive in a multi-cultural environment. In addition to individual analytical prowess, this role requires leadership capabilities to guide and lead a team of contract workers. The successful candidate will collaborate closely with onshore teams, ensuring effective communication and successful delivery of BI solutions.

What a Business Intelligence Analyst - Team Lead does at HP:

Team Leadership:

• Lead and mentor a team of contract workers in the field of business intelligence.
• Foster a collaborative and results-driven team environment.
• Provide guidance on best practices, methodologies, and professional development.

Data Analysis:

• Utilize advanced analytical skills to extract insights from complex datasets.
• Lead the team in identifying trends, patterns, and opportunities for business improvement.
• Ensure high-quality, accurate, and timely delivery of analytics outputs.

Business Intelligence Tools:

• Expertise in Power BI and ThoughtSpot to design and implement advanced visualizations and dashboards.
• Oversee the development and maintenance of reports supporting key performance indicators.

Collaboration:

• Work closely with onshore teams to understand business needs and requirements.
• Facilitate effective communication and collaboration between onshore and offshore teams.

Multicultural Environment:

• Demonstrate leadership in fostering a multicultural and inclusive work environment.
• Ensure the team operates cohesively in a diverse setting, promoting cultural understanding.

Problem Solving:

• Lead the team in identifying and solving complex business problems through data analysis.
• Implement innovative solutions to optimize reporting processes.

Documentation:

• Oversee the documentation of data analysis processes, report specifications, and data definitions.
• Ensure the team maintains comprehensive documentation for knowledge sharing and reference.

Continuous Improvement:

• Stay informed about industry trends, advancements in BI tools, and best practices.
• Drive continuous improvement initiatives within the team to enhance efficiency and effectiveness.

Individuals who do well in this role at HP, usually possess:

• Bachelor’s degree in a relevant field (e.g., Business Analytics, Information Systems, Statistics).
• Proven experience in data analysis and business intelligence.
• Leadership experience, including managing and leading a team.
• Proficiency in Power BI and ThoughtSpot.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills for collaboration in a multicultural environment.
• Ability to work effectively with onshore teams and contribute to team goals.
• Detail-oriented with a commitment to producing accurate and high-quality work.

• If you are a seasoned professional with a proven track record in business intelligence and leadership, and you thrive in a multicultural setting, we encourage you to apply for this challenging and rewarding opportunity.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

 

#Li-Post

Job -

Marketing

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Not Specified

Relocation -

Not Specified

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Services Channel Business Development Manager - Malaysia

Description -

We are looking for a Channel Business Development Manager to join our team to drive a transformational change in the reseller channel. Our aim is to develop partners so that they can provide a consolidated workplace experience for their customers.

The candidate, who has both strong sales and business management skills, with experience in the services and contractual space, would be based in a global organization, but responsible for a set of partners / countries. The role includes understanding, driving and achieving / over-achieving sales targets and, as part of the country sales organizations, the execution of centrally designed initiatives, utilizing global tools to promote local channel business, as well as analyzing market environment and challenges, and consolidating local requests and help needed. Responsibility also includes establishing the right business governance with the partner landscape, managing the current channel activities, and recruiting new partners.

Scope of the role is HP’s Personal Computing and Office Printing Services and Solutions portfolio across product lifecycle services, managed print services and PC & Print Software, in one word: HP Workforce Solutions portfolio.

This role is ideal for people who want to be part of the emerging HP business area for the future and drive its growth and development.

Partner enablers to help grow sales and delivery of HP Services (PC and Print) (including value proposition, program, tools, dashboards, incentives)

What a Lifecycle Services Channel BDM – Malaysia does at HP:

• Partner enablement: value proposition, collaterals, trainings

• Partner selection, segmentation, adoption, certification

• Services channel programs deployment

• Partner Services joint business plan for top partners

• PBM education on channel tools, programs, growth initiatives

• Business dashboards & analysis

• Linkage to technical support resources

• Limited to no involvement in end-user sales or partner account management

Key performance metrics 

• Services p-rate

• Sell-thru, services mix

• Growth initiatives performance

• Number of partners selling Services

• Channel program partner participation

• Partner share of business

• Engagement with other teams 

• Day to day Partner engagement together with Market Channel Sales team

• Feedback on products, pricing, value proposition, sales enablement, and growth initiatives to Global channel Workforce Solutions and GBU

• 4P planning: channel incentives development with Services Categories

Individuals who do well in this role at HP, usually possess:

• Services sales background

• Partner management experience

• Good mix of analytical and action-oriented mindset

• Good communication skills within Market and on global level

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

#Li-Post

Job -

Sales

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Responsibilities: 

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.

• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.

• Maintain all IT related inventory and software licensing control.

• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.

• Evaluate and recommend IT related hardware and software solution.

• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.

• Ability to integrate various hardware platforms, whenever necessary in different topology.

• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

• To perform any other tasks or assignments as directed by the management from time to time

Company:

Description:

Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking candidates for the following position based in the Q Sentral, Kuala Lumpur office:

Business Development Manager, Marsh Insurance Brokers (Malaysia)

• Join Global Leader in Insurance Broking and Innovative Risk Management Solutions
• Multiple Asia’s Broker of the Year Award Recipient

What can you expect?

• A platform to use your relationship building and stakeholder management skills to grow a portfolio of corporate insurance clients. 
• An opportunity to help shape and develop Marsh Corporate’s industry specialist proposition by showing expertise and leadership in your dedicated sector.
• To use your client management abilities to ensure excellent client retention.
• To demonstrate your self-motivated and hardworking nature to meet and exceed set income targets.
• An opportunity to progress your career with a market leading broker.
• To use your network of contacts to identify opportunities to generate new business.
• To drive quality, consistency and accuracy in all aspects of the sales process

What is in it for you?

• Attractive benefits coverage which includes Optical and Dental.
• Modern Smart Office Workspace in the heart of Kuala Lumpur.

We will count on you to:

• Successfully schedules and conducts sales calls and presentations and works to ensure the maintenance of a large portfolio of potential accounts and a high frequency of sales work.
• Utilizes existing network, a small list of account leads and insight derived from targeted research and preparation to gain business or interest from small, straight forward potential accounts in a delegated small region or industry
• Assists senior level colleagues specializing in various markets and or industries with various aspects of the deal process to gain broad exposure, new relationships and relevant experience.
• Maintains a thorough awareness of market occurrences including important developments, trends, competitors' positioning and the status of big and small business contracts to assist in identifying potential business opportunities.
• Under minimal supervision drafts comprehensive due diligence reports and presentations containing fundamental qualitative and quantitative assessments in response to a request for proposal or to assist a senior colleague to gain business.
• Constructs targeted standard marketing plans for business offerings and or concepts directed at small, straight forward potential accounts and aspects of complex marketing plans for use by senior colleagues.
• Belongs to various professional organizations and attends conferences and events to expand and maintain a large professional network and represent the company.
• Deliver sales and growth with a focus on your dedicated industry sector.
• Demonstrate excellent client retention skills.
• Cover a large region utilizing your diary management skills to ensure you maximize your client reach.
• Demonstrate strong team working ability to forge strong working relationships within the business to meet defined goals and targets.
• Provide insight and thought leadership within your dedicated sector and build profile through regular interaction with key stakeholders.

What you need to have: 

• At least 5-10 years of relevant experience in business development sales client relationship management positions in broking industry
• Good knowledge of local insurance business operations.
• Highly motivated team player with strong interpersonal skills
• Proven experience in sales and strong professional network
• Aggressive and hunter mentality
• Experience in generating new business from scratch.
• A proven track record of technical ability, sales and client relationship management within a dedicated industry sector, eg. Manufacturing, Transport, Construction, Real Estate, Life Sciences.
• Be able to generate leads and follow these up to build a strong pipeline of potential commercial clients.
• Excellent communication skills both written and verbal and presentation skills.
• Stakeholder management skills up to and including senior executive level.

What makes you stand out:

• Resilient with previous client facing sales experience. 
• Looking to develop career and a growth mind-set approach.
• Ambitious nature and a keen contributor within a team environment.
• Articulate with strong client facing and stakeholder management abilities.

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, age, background, disability, sexual orientation, and gender identity.

Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, underscores our unwavering commitment to saving lives through pioneering multi-cancer early detection technologies. Insighta plans to introduce Presight for lung and liver cancers in 2025, and to expand with Presight One for 10+ cancers in 2027. Lastly, ACT Genomics, our treatment unit, is the first Asia-based company to achieve FDA clearance for comprehensive genomic profiling of solid tumors via ACTOnco. Each of Prenetics' units synergistically enhances our global impact on health, truly embodying our commitment to 'enhancing life through science’.

We are looking for a highly motivated Business Development intern to join our team and help drive B2B leads of our flagship product, CircleDNA. If you love learning new things, being curious and delivering great results, this is the job for you.

Responsibilities

• Develop and execute b2b lead generation strategies to drive leads and revenue growth for CircleDNA
• globally
• Conduct market research and analysis across target regions to identify new business opportunities
• Identify and outreach to leads effectively and efficiently, and follow up with leads to drive initial
• conversation
• Meet or exceed warm leads targets and KPIs 
• Efficiently support routine sales operations, including tasks such as managing sales orders an documenting meeting minutes, to optimize business efficiency

• 1+ year B2B growth and sales operation experience in a startup or known brand
• Commit at least 3 workdays per week, with at least 1 day per week in the office
• Strong communication and interpersonal skills
• Ability to speak and write English fluently
• Proficient in Excel and Word
• Proven track record of exceeding targets
• Familiarity with lead generation platforms and CRM systems experience is a plus
• Strong interest in the technology/healthcare/start-up space

Our DNA is P-R-E-N-E-T-I-C-S. See what each word of our company name means:

Get to know us; Get to know our DNA!

Passion

• You are passionate about our mission and your job, and inspire others with your drive for excellence.

Resilience

• You are tenacious and calm despite challenges, changes, and stress. Sleeves rolled up, you attack every challenge head-on.

Empowerment

• You help colleagues across Prenetics succeed. You foster a strong team spirit while encouraging others to take initiatives and risks.

Integrity

• You are trustworthy, honest and accountable to your actions and commitments.

Epic

• You dare to take risks, deliver results and make things happen. You possess a growth mind-set and strive to continuously improve.

Transparency

• You speak up and share information even if it is controversial or difficult.
• You share wins and failures openly.

Ingenuity

• You make wise decisions despite ambiguity.
• You think outside the box, challenge the status quo and come up with creative solutions.

Communication

• You practice empathy, articulate your thoughts and ideas effectively and respectfully.

Selfless

• You seek what is best for Prenetics, not yourself or your team. You put the needs of the team before your own.

Company:

Marsh

Description:

Business Development; Marsh Insurance Brokers (Malaysia)

• Join Global Leader in Insurance Broking and Innovative Risk Management Solutions
• Multiple Asia’s Broker of the Year Award Recipient

Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking candidates for the following position based in the Q Sentral, Kuala Lumpur office:

What can you expect?

• A team of diverse professionals across the globe, dedicated to helping clients manage some of the world’s most challenging and complex risks awaits.

• Dedicated learning and development programmes.
• The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

What is in it for you?

• Attractive benefits coverage which includes Optical and Dental.
• Modern Smart Office Workspace in the heart of Kuala Lumpur.

We will count on you to:

• Meet and exceed sales targets.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients objectives.
• Manage complex negotiations with senior-level executives.
• Build rapport and establish long-term relationships with customers.
• Demonstrate strong team working ability in order to forge strong working relationships within the business to meet defined goals and targets.
• Provide insight and thought leadership within your dedicated sector and build profile through regular interaction with key stakeholders.

What you need to have: 

• Experience in generating new business from scratch.
• Be able to generate leads and follow these up to build a strong pipeline of potential insurance clients.
• A “Hunter” mentality with previous experience in B2B sales experience.
• Strong written, verbal communication and presentation skills.
• Experience in customer support is a plus.

What makes you stand out:

• Resilient with previous client facing sales experience
• Looking to develop an insurance career with a growth mind-set approach
• Ambitious nature and a keen contributor within a team environment
• Articulate with strong client facing and stakeholder management abilities

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, age, background, disability, sexual orientation, and gender identity.

Company:

Description:

Marsh McLennan (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral:

Claims Operations Executive - Chinese Literate (Fresh Graduate Opportunity)

What can you expect?

• Be a part of a regional operational shared service center
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Career Development and Training Opportunities
• Explore opportunities to work on regional and global projects
• Conducive Smart Office work environment

We will count on you to:

• Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.
• Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards
• Ensure computed claims settlement and verified reimbursements from insurers are valid.
• Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients. 
• Interact with stakeholders to ensure proper execution of tasks.
• Prepare claims statistic report on a monthly basis include, updating the documentation processes.
• Proactively identify problems with the team or client and provide solutions.
• Participate in project initiatives to improve efficiency and productivity of the department.

What you need to have:

• Bachelor's Degree in any field
• 1-2 years experience in claims processing/ claims handling are encouraged to apply
• Good command in speaking and writing English
• Ability to read and write in Traditional/Simplified Chinese
• High Proficiency in using MS Office Application
• Good communication and interpersonal skills

What makes you stand out:

• Proficient in using Microsoft Excel
• Good communication and interpersonal skills
• Ability to systematically manage and retrieve data
• Strong analytical skills and detail-oriented to comprehend and summarize appropriate information

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. 

Exciting Career Opportunity! Attend Our Walk-In Interview Event!

Ready to elevate your career? Join us at Brandt Business Services for our upcoming walk-in interview event, where we're recruiting for a range of positions.

Walk-in-Interview Information:

Date: 12 March (Tuesday) to 15 March (Friday)

Time: 10:00 a.m. to 4:00 p.m.

Venue: Level 3A, Tower 8, Avenue 5, Horizon Phase 2, Bangsar South, No. 8 Jalan Kerinchi, 59200 Kuala Lumpur

Open Positions:

• Customer Service Executive (Banking Industry)
• Customer Service Executive (English Speaker)
• Customer Service Executive (Mandarin Speaker)
• Telemarketing Officer

Important Notes:

• Please register by clicking the "Apply Now" button on our website.
• Ensure to bring an updated resume and a printed hard copy of your NRIC.
• Also, bring along your education certificates and other relevant documents.
• The interview session will last approximately 45 minutes to 1 hour.
• You can anticipate receiving communication regarding the interview outcome within 1 to 2 working days.

Requirements:

• Each job we offer has its own specific hiring requirements. For detailed information, please visit our career page and click on the job title.
• Candidate should possess minimum qualifications: SPM /Diploma / Advanced Diploma, Bachelor Degree or equivalent in any field
• Both fresh graduates and experienced applicants are welcome to apply
• Candidates must be able to work in rotational shifts (Applicable to certain projects only)
• Must be willing to work on weekends and Public Holidays (Applicable to certain projects only)
• Good communication skills in English, and Malay language for both spoken and written
• Open for Malaysians only

Career Highlights:

• Opportunity to work with well-established companies
• Attractive remunerations (including allowances)
• Outstanding Career Development
• Training will be provided
• The work location can be reached by public transport (Klang Valley)
• Positive working culture

If you have any questions, please do not hesitate to get in touch with us at talent@brandtinternational.com or reach out to us directly at the following contact numbers:

• Afiq: 012-9461289
• Kuga: 012-3005127
• Kally: 012-3010658
• Aimi: 012-7391298

Our client is a leading communications service provider in Malaysia that offers mobile and broadband plans and the latest smartphones. They are looking for amazing talents to join their Retail Team (Position available for the whole of Malaysia)

 

Job Descriptions

• Proactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and complaints
• Handle Bill Payments, POS system, and emails
• Responsible for monetary transactions and company stocks (e.g. Phone, SIM Card, Accessories, Cash, etc.)
• To assume any other assignments from the Management.

 

Job Requirements

• Must have basic communication skills
• Working day: Mon-Sun (5 days per week with 2 rotational off days)
• Prefer sales or customer service candidates, but fresh graduates are welcome to APPLY!
• TRAINING WILL BE PROVIDED

We’re looking for a Due Diligence Agent to join our team in Kuala Lumpur. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to enable you to be successful in the role. If you are interested in starting your career in compliance, then this job role is perfect for you. You can read more about working as a Due Diligence Agent from our blog post here.

Your mission: 

The Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. You will be engaged in research and analysis and will use information supplied by external businesses and consumer customers, information already within the organisation, external vendor tools and their overall experience to effect due diligence controls on customers and counterparts of various characteristics.

The role as a Due Diligence Agent gives you the opportunity to:

• Perform Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events;
• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;
• Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification;
• Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;
• Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;
• Provide guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;
• Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;
• When warranted, be capable of drafting SAR narratives to report activity deemed unusual;
• Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations;
• Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;
• Support Wise in internal and external audits and regulatory due diligence process related queries reviews;
• Escalate any suspicions and/or concerns to the AML and Fraud teams for review

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve monthly target set by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.

Responsibilities:

• Sales Development & Execution

• Set up monthly and quarterly sales and promotion plan
• Plan and execute joint marketing and other sales activities in related fields

• Key Account Management

• Strategy & Operation planning (promotion, sales plan)
• Contract management: Joint marketing, Logistics planning, Provision etc.)
• Product management: New Product Listing, Phase in/out etc.
• Financial management: Investment ROI, Price adjustment, Back end incentive etc.
• Data management (Collect competitors, sell-out date and analysis)

• Stock Management

• Managing consignment stock (Weekly)
• Stock allocation by account (Daily)
• Pipeline stock management (Monthly)

• Market insight

• Sell-out gathering and analysis
• Competitor and market/channel monitoring (incl. Market share)

Requirements:

• BSc/BA in business administration, sales or relevant field.
• Proven experience as key account manager.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.

Responsibilities: 

-Oversee Brandstores construction projects from conception, location sourcing to completion

-Review the project in-depth to schedule deliverables and estimate costs

-Coordinate and direct subcontractors to ensure completion on time

-Meet contractual conditions of performance

-Review the work progress on daily basis

-Prepare internal and external reports pertaining to job status

-Plan ahead to prevent problems and resolve any emerging ones

-Analyze, manage and mitigate risks

-Ensure quality construction standards and the use of proper construction techniques

Requirements:

-BA/MA degree in construction management, architecture, engineering or related field is preferred

• Using social media marketing tools to create and maintain the company’s brand
• Working with marketing professionals to develop social media marketing campaigns
• Interacting with customers and other stakeholders via the company’s social media accounts
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs