Total 221 Director/C-Level Human Resource Assistant job vacancies in Information Technology category in The United States of America

This position is responsible for the development and formulation of policies, procedures and practices to support the operational needs of the hotel. The Director of Talent and Culture supervises and provides consultation to the management on strategic staffing plans, compensation, benefits, training and development, budget, and labor relations.

He/she is also expected to take a leadership role in developing a culture that supports the hotel’s strategic goals. The Director of Talent and Culture will lead performance management and talent assessment.

Primary Responsibilities

Business Performance

· Prepare, implement and compile data for monthly reporting

· Set periodical Talent & Culture and training budget & forecast

· Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Talent & Culture Management

· Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments

· Oversee the administrative activities of payroll, benefits, legal compliance and employment law

· Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel has adequate manpower according to the projected level of business

· Interview, assess and evaluate prospective employees

· Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff

· Identify, prioritize and meet short and long term training and development needs of the Hotel

· Review the recommendations of employee's promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval

· Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager

· Oversee the Hotel’s employees' facilities including employees' locker rooms, rest rooms, and employee restaurant

· Direct the Hotel’s employee events, social and recreational activities as well as employee recognition programs

· Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues

· Maintain confidentiality of sensitive matters/issues

· Ensure compliance with local health and safety regulations

Team Management

· Interview, select and recruit Talent & Culture employees

· Identify and develop employees with potential

· Conduct performance review and manages performance issues that arise within the team

· Constantly monitor employees performance, attitude and degree of professionalism

· Develop, conduct and maintain all staff training programs for employees, focusing on their development needs, providing them with new skills to meet the changing needs of the business

· Conduct periodic departmental meetings to provide information to employees, obtain their feedback, rectify issues and provide a regular forum for department communication

· Perform other reasonable duties assigned by the assigned by the Management

Profile

Knowledge and Experience

· Bachelor’s Degree in Human Resources Management

· Minimum 5 years of Human Resources Management experience

· A strong understanding of labor and employment law

· Excellent reading, writing and oral proficiency in English language

· Proficient in MS Excel, Word, & PowerPoint

Competencies

· Strong leadership, interpersonal and negotiation skills

· Excellent communication and customer contact skills

· Results and service oriented with an eye for details

· Ability to multi-task, work well in stressful & high-pressure situations

· A team player & builder

· A motivator & self-starter

· Well-presented and professionally groomed at all times

You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you will drive the preparation of the annual departmental operating budget, the hotel sales, marketing and business plan. As Asst. Director of Sales you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and nationally, to promote new business and increase sales for the hotel.

Job Description

A young and research intensive, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in engineering, business, science, humanities, arts, social sciences, education and medicine. Ranked among the world’s top universities. NTU Entrepreneurship Academy (NTUpreneur) is the focal point of entrepreneurship education within the University and the region. The Assistant Director, Undergraduate Programmes, plays a critical role in promoting entrepreneurship education, fostering entrepreneurial mindset and cross disciplinary collaborations within NTU and beyond. The incumbent will lead and supervises the staff team in charge of the operation of the SMiE and MiE programmes to ensure effective operations of the programmes. In consultation with the Deputy Director of Graduate and Undergraduate Programmes who is also the Academic Director of NTUpreneur, the incumbent will take initiatives to enhance the value proposition and delivery of the programmes, overseeing academic planning, faculty appointment, programmes marketing, student and alumni engagement, and event management. The incumbent will also render support to the External Relations team on industry outreach for I&E ecosystem development.

Responsibilities include:

Oversee academic planning & faculty engagement for SMiE and MiE programmes.

• Oversee the appointment and engagement of instructors for the undergraduate academic programmes and develop a pool of academic and industry experts for teaching.
• Prepare, compile, and oversee the teaching budget for all the undergraduate programmes.
• Supervise to facilitate and administer cross-department and interdisciplinary collaborations related to the undergraduate entrepreneurship education.

Oversee strategic programme development and co-lead strategic collaborations with the Deputy Director of Graduate and Undergraduate Programmes.

• Initiate and lead regular review of the programme curriculum and administration to ensure relevance and effectiveness of the programmes.
• Co-lead with the Deputy Director and contribute to all policy and operational reviews.
• Explore and develop collaborations across teams in NTUpreneur and NTU, alumni and external stakeholders and industry partners.

Lead in conceptualising effective programme development and marketing strategies and plans to elevate the reputation of NTUpreneur and increase the enrollment of both SMiE and MiE programmes.

• Conceptualise and develop effective marketing plan to attract applicants for both SMiE and MiE programmes.
• Oversee the student recruitment, quality of course delivery by the instructors, and the administration team’s operational effectiveness and efficiency.
• Advocate and perform the role of a Staff Ambassador for SMiE and MiE.

Lead in designing and overseeing experiential learning activities and programmes

• Review, design and organise the experiential components (including activities and programmes), source strategic industry partners, plan and organise the activities and programmes.
• Collate and analyse data to ensure learning objectives are met effectively, with cost-efficiency.
• Collaborate closely with other teams in NTUpreneur in particular the outreach and OEP teams to ensure students get a holistic and comprehensive entrepreneurship education.

Drive, oversee and implement the enhancement of students’ learning experience and monitor its effectiveness through strategic approaches.

• Oversee major academic events such as orientation, team bonding, learning progress, teaching and learning feedback, leadership development, and graduation celebration matters.
• Initiate and lead frequent, open communication with the students.

Oversee and implement undergraduate alumni engagement initiatives.

• Oversee the development of an archive compilation of alumni entrepreneurial stories.
• Facilitate networking opportunities among alumni with various internal and external stakeholders and add value to entrepreneurship community.
• Collaborate closely with other teams in this endeavour.

Develop an effective and competent staff team.

• Develop and guide a competent staff team to execute operations and assist in academic matters.
• Lead, mentor, and motivate the team to achieve excellence in administration.

Requirements:

• Degree with at least 10 years of experience in similar functions in Institute of Higher Learning or equivalent.
• Possess a good network and contacts of entrepreneurs, intrapreneurs and industry partners, and government/quasi-government agencies relevant to creativity, innovation and entrepreneurship.
• Possess excellent writing, verbal communication, and presentation skills.

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Director of Food & Beverage to join our team!

As an Assistant Director of Food & Beverage, we rely on you to:

• Support the Director of Food & Beverage to improve the profitability of every outlet
• Optimise the profitability of every outlet
• Analyse market trends and make suggestions based on latest market and industry trends
• Assist in maintaining a high standard of service
• Take responsibility for the branding, revenue and management of Food & Beverage colleagues in partnership with the Director of Food & Beverage
• To be accountable for Food & Beverage-related contracts, inclusive of but not limited to outlets and suppliers
• Lead the Food & Beverage team to provide the highest standard of service

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys interacting with people
• Enjoys presenting to the senior management team
• Must have experience working in either a restaurant or a hotel environment
• Leads by example
• A friendly, helpful and trustworthy leader
• Creative with an eye for detail
• Displays curiosity and takes time to learn and understand new culinary trends
• Upholds professional values, ethics and integrity at all times
• Thinks out of the box
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

We're always looking for new ways to raise the bar. So we're searching for a Assistant Director of Sales with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and event space.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

• Managing daily sales activities and coaching team to deliver to their full potential.
• Achieving all personal and team sales goals.
• Creating and implementing sales plans that drive measurable incremental occupancy, increase average sales rates, increase sales volume.
• Developing and maintaining relationships with key clients and outside contacts.
• Organizes and attends sales related functions within and outside of hotel.
• Identify issues that reduces the effectiveness of the overall sales performance and work with respective department to address the issue productively and effectively.

What we need from you

• Bachelor's or Diploma in sales & marketing, hotel management, tourism management or related field.
• Three or more years of experience in hospitality or hotel sales & marketing.
• Strong knowledge of geographical source and business trends.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provide equal employment opportunities to applicants and employees. We promote a culture of trust, support and acceptance. Always welcoming different backgrounds, experiences and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle and workplace.

So join us and you'll become part of our ever-growing global family.

Responsible for the establishment and on-going development of theHospitals assurance framework, working with the Hospital Leadership Team in ensuring the principal risks to the delivery of the Hospitals objectives are identified and controlled. Ensure the effective functioning of the Hospitals groups includingappropriate information flows to the Hospital Management Board and onwards to the Trust Assurance & Risk Committee. To be an active member of the Hospitals assurance groups, includingHospital Management Board. Responsible for the implementation of a quality governance system that ensures governance is multi-disciplinary, locally owned and provides assurance that the Hospital Quality Governance Framework is safe and effective. Ensure the Hospital governance systems and processes align to national requirements and best practice. Advise/brief the Hospital Leadership Team and Hospital assurancegroups on changes in legislation/national policy in relation to thegovernance agenda and make recommendations to ensure compliance. Appraise national documents and present conclusions andrecommendations to the Hospital Management Board regardingimplications for the Hospital. Ensure that governance and assurance systems monitor compliance with statutory, regulatory and best practice requirements and that assurance mechanisms are in place via corporate and divisional governance structures. Provide highly specialist advice, support and guidance to managers andclinicians in relation to the Trusts governance systems and processes. Support the Trust Director of Quality Governance and Associate Director of Legal Services in providing assurance to Care Quality Commission, NHS England/Improvement and Liverpool Place in relation to serious incidents, coronial outcomes, complaints and staff and user concerns.

Join our dynamic team as an Assistant Director Clinical Advice and Design for this Federal agency that has an influence in the lives of those with disability. You must be an Australian Citizen to apply for this role. The Assistant Director Clinical Advice and Design (Labour Hire) is required to coordinate and assume responsibility to undertake detailed or sensitive projects; the position is responsible for actively managing key internal and external stakeholder relationships.

This is a 12-month assignment with the possibility of extension
Monday to Friday, 37.5hrs
WFH option 2 days a week
$602.55 per day + 11% Super

R esponsibilities of the role include:

Planning and conducting workshops and other events with key stakeholders including participants, their families and supporters, service providers, professional bodies, and other stakeholders.
Using co-design methods that support the development of clinical and non-clinical assessments and health surveys.
Developing and implementing stakeholder communication plans that support codesign and engagement activities.
Writing clear concise reports that communicate research findings, conclusions and implications for policy and service design.
Providing evidence-informed advice for developing and reviewing policy and guidance for the access and planning pathways.
Collaborating with key stakeholders and advisory panels, reviewing research tools and products, delivering high quality strategic directions and insights
Working collaboratively with other members of the Research and Evaluation Branch Key skills required for the role:

Experience in the development or administration of clinical assessments
Experience managing large scale research programs
Qualitative research experience, including with people who have disability
Health or disability sector stakeholder engagement experience

Desirable skills for the role:

Health professional qualification
Experience in workforce development or education

Please note applications for this role close on Friday 4 th May at 8am. Only shortlisted candidates will be contacted. You must currently hold Australian Citizenship to apply for this role.


At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@hoban.com.au or visit hoban.com.au/adjustments . Please click here to apply.

Assistant Director of Legal (Monitoring Officer)

An exciting opportunity has arisen for an experienced Assistant Director of Legal (Monitoring Officer) to join a local authority, based in Lincolnshire, for a period of 4-6 months. This hybrid business model requires a candidate with monitoring officer experience, who can ensure that the council meets its legal and statutory obligations as set out in the Localism Act 2011, Local Government & Housing Act 1989, as amended by Local Government Act 2000.

ROLE: Assistant Director of Legal

RATE: £70-£90ph

LOCATION: Lincolnshire (hybrid)

CONTRACT: 4 to 6 months

Key Responsibilities

• Discharging the Monitoring Officer functions set out in the Localism Act 2011, the Local Government Act 2000, the Local Government and Housing Act 1989 and elsewhere.
• Providing high quality legal advice to the Council, Chief Officers and Elected Members to underpin effective decision making, meet statutory requirements and ensure good general practice.
• Leading the effective planning, organisation, delivery and continuous improvement and efficiency of all related services, resources and allocated budgets, through service delivery, efficiency and improvement plans as required.

Key Requirements

• Monitoring Officer experience is essential.
• Experience of providing high quality legal advice to the Council, Chief Officers and Elected Members.
• Experience of overseeing a wide range of sensitive and high-profile cases including new initiatives, policy development, major projects, constitutional issues, standards, ethics, corporate governance, corporate legal issues and other complex administrative areas of public law.

Benefits

• Weekly pay
• Hybrid working
• Flexible hours

If this Assistant Legal Director vacancy sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Proud member of the Disability Confident employer scheme

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Education governance and policies
  • Support Associate Provost (UG Education) on academic policies, governance and curriculum matters.
  • Lead the necessary follow-up and communication with internal and external stakeholders regarding academic policies, governance and curriculum matters.
  • Develop university-level policies and proposals for UG education, and coordinate integration across PGP where applicable.
  • Drive the initial implementation of UG policies and guidelines, as necessary.
  • Lead review and evaluation of new policies and programmes and recommend follow up.
• Curriculum, pedagogy and academic resources (review, development, enhancement)
  • Guide and shepherd UG curriculum review exercises.
  • Drive and shepherd the development, review and rationalisation of UG programmes.
  • Oversee/ conduct data analysis to inform and drive educational policies, reviews, programmes and/or innovations.
  • Lead/ contribute in cross-unit project teams to conceptualise and develop education curriculum innovations and IT solutions for the digital learning strategy.
• Committee Secretariat, Management Reporting and Communications
  • Lead the secretariat team for the Undergraduate Curriculum Committee (UCC), assisting the Chairperson to ensure effective and efficient resolutions to the agenda.
  • Lead team members in the preparation of regular reports and requests for information related to UG education to internal and external stakeholders such as the Ministry of Education (MOE) and the Board of Trustees.
  • Primary interface and lead on communications on UG and general education matters with MOE and with internal stakeholders.
• Education Strategy
  • Review and follow up on high level milestones and targets under oversight of Assoc Provost (UG Education).
  • Lead and contribute to the delivery of specific educational strategic initiatives, as assigned by the Director, Education Strategy.
• Leadership and team development
  • Oversee team members, ensuring that their support is effective and aligned with the university's strategy.
  • Develop the skills and competencies of team members to facilitate effective and sustainable delivery of SMU's educational strategy, and to support their professional development.

QUALIFICATIONS

• Bachelor's Degree.
• Master's degree preferred.
• 10 to 12 years of relevant work experience required.
• Strong leadership and positive work ethic.
• Resourceful and confident in dealing with internal and external stakeholders.
• Strong interpersonal, verbal and written communication, and presentation skills.
• Strong analytical skills, including proficiency in basic data analysis.
• Demonstrated ability to meet short deadlines and execute against competing or changing priorities as well as concurrent projects.
• Strategic thinker with the ability to develop robust plans as well as a strong implementer who ensures these plans are effectively executed.
• Prior experience in the higher education sector and a strong understanding of Singapore's higher education landscape preferred.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

The individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests staying at these hotels will get to enjoy one-of-a-kind themed pools, an award-winning spa, a plethora of dining options, and unique experiences during their visit, as well as access a myriad of event spaces at the Events Centre.

Responsibilities

• Represent the hotel professionally by upholding proper grooming standards.
• Present the hotels’ products and services effectively.
• Generate new sales leads and maintain relationships with clients through sales calls and regular site inspection.
• Assist to update sales control procedures and promotional activities.
• Present Account Portfolio quarterly and analyse the performance of each account.
• Manage corporate meetings, banquet events, residential and non-residential meeting groups or travel trade accounts.
• Provide management with timely Sales and Marketing strategic information.
• Secure new accounts and achieve monthly sales targets assigned.
• Provide suggestions to re-secure loss of existing accounts.
• Follow up with clients whose payments are outstanding and overdue.

Requirements

• Diploma in Sales and Marketing.
• At least 8 to 10 years of relevant experience.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast paced environment.

The Head of Assessment & Knowledge oversees the certification assessments and establishes the assessment processes and policies. He is responsible for the alignment and implementation of IHRP’s assessment and knowledge programmes, and human capital research and analysis. Together with the CEO and the Management Team, the Head of Assessment ensures that the assessment agenda and strategy is aligned with the IHRP’s mission and strategic initiatives.

Duties and Responsibilities

a) Mission, Strategy, and Planning

• Work with the CEO and Management Team on the strategic vision of the IHRP, including determining the appropriate learning outcomes and assessment criteria.
• Provide strategic advice and consultation through the Assessment & Insights Committee to the IHRP Board in the development, implementation, evaluation and enhancements to existing assessment procedures, operations, and systems.
• Well-versed in methodologies for assessment through regular benchmarking to other institutions and participation in appropriate conferences and societies.

b) Management of Certification Assessments

• Develop and oversee a process for assessing certified professionals’ competencies.
• Maintain oversight of standard setting for assessment questions and answers to evaluate the competencies of candidates and ensuring the integrity and confidentiality of the entire assessment question bank.
• Coordinate and manage pilot runs of assessments and the incorporation of feedback into the final master set of assessment questions and answers.
• Oversee a fair and transparent assessment process, including the selection and training of invigilators, item writers and reviewers.
• Ensure that assessment appeals are escalated to the appropriate channels and addressed as necessary.
• Establish assessment exemption criteria.
• Identify new and relevant technologies to enhance the delivery of assessments.

c) Research and Analysis

• Lead the development, organisation, analysis and reporting of candidate’s learning outcomes and competency data to support candidates’ CPD / recertification.
• Collate and analyse assessment data to support assessment framework review and performance improvement.
• Interpret assessment findings and prepare regular assessment reports to summarise such findings, with particular emphasis on the quality of the assessment efforts.
• Develop IHRP’s HC research capability by building a research and analytics team.
• Oversee mission essential research projects and products that uplift the HR eco-system and strengthen value proposition for certification.

d) Skills Development and Knowledge Partnerships

• Work with Knowledge Institutions, e.g., Autonomous Universities and Polytechnics on skills identification to support HR professionals for skills upgrading.
• Develop skills-based career pathways, and/or develop industry-recognised certification pathways to recognise skills attained through formal and non-formal learning (e.g. on-the-job training).
• Build an eco-system of Knowledge Partners that will act as multipliers for IHRP certification, products, and programmes.
• Drive adoption of IHRP micro-credentialing products through training eco-system.

e) Governance and Controls

• Ensure robust processes are in place for the recording, storage, management, and dissemination of confidential and sensitive assessment data.
• Lead regular reviews and updates of the assessment policies and procedures to ensure fairness to all candidates.
• Ensure that procedures are in place to reaffirm, at least annually, the fairness, validity and reliability and general performance of each assessment and all identified deficiencies corrected.
• Lead regular reviews and updates of Assessment Guidelines, emphasising the need for integrity and outlining the consequences of misconduct.

Requirements:

Education:

• Graduate degree, or equivalent qualifications in Human Resource (HR), I/O Psychology or Business.
• Demonstrate continuing professional development through development activities such as course work, workshops, seminars and conferences.
• Qualifications in competence-based assessment BPS Level 1 / 2 Certified.

Experience:

• At least 10 years of senior management experience in an educational environment and in progressively demanding positions.
• Prior experience in learning and development, teaching, and/or assessment of professional capabilities.

Other Requirements:

• Familiarity with assessment design principles is essential.
• Experience in setting questions to assess the capability of HR professionals.
• Strong verbal and written communication skills are essential in order to partner with an executive team of internal and external stakeholders.
• Strong problem solving and creative skills and the ability to exercise sound judgement and make decisions in light of existing conditions and constraints.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

WE ARE LOOKING FOR…

An enthusiastic and energetic Events Analyst to create, drive and execute events that excite, engage and motivate AIA's internal customers and distribution partners to meet Tied Distribution targets and business growth.

WHAT YOU’LL BE DOING

Strategizes and implements agency-wide and location-based sales initiatives in order to achieve Agency location key result areas in

• Value of New Business,
• Number of Active FSCs,
• New FSC Activity Ratio,
• Number of Premier Agents (MDRT), and
• Number of Quality agencies (Agency Performance Dashboard)

Engages Agency Leaders and producers regularly to build strong partnership relationships

Designs programs and incentives to direct the sales behavior of agency distributors towards achieving key result area objectives.

Enforces agency performance standards to promote business quality Identifies and groom aspiring agency producers to become agency leaders

This role also performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.

WHAT WE ARE LOOKING FOR

• Degree with 5 to 8 years of Managerial experience in Agency channel management
• M5, M9, M9A, HI, FLMI certifications preferable
• Knowledge of life insurance industry in Singapore and/or Asia
• Proficient communications skills to effectively explain policies with Agency distribution force and internal stakeholders

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Position Summary:

You will be responsible for developing and executing strategic sales and marketing initiatives to drive revenue growth and brand awareness for The Bettr Group (Bettr Academy and Bettr Coffee). This role will drive the development of commercial strategies to achieve new business, build meaningful client relationships, and ultimately achieving the organisation’s growth targets. You will manage and oversee high performing cross-functional teams. You will also be responsible for tracking and analyzing key performance indicators to measure the effectiveness of our growth efforts and for making data-driven decisions to optimize our sales and marketing strategies.

Key Responsibilities:

• Lead the development and execution of the company’s growth strategy, with a focus on driving revenue and market share
• Define and implement comprehensive sales and marketing strategies for growing revenue and successfully running at both the strategic and operational levels.
• Lead and mentor the Sales and Marketing teams to ensure alignment and achievement of organizational goals.
• Mentoring and developing team members to ensure that the organization has the talent and capabilities needed to support future growth.
• Identify new business opportunities and develop strategies to expand market reach and customer base.
• Developing and managing budgets and resources related to growth initiatives.
• Tracking and measuring the effectiveness of growth strategies and making adjustments as needed.
• Monitor performance metrics and provide regular detailed and accurate sales forecasting and pipeline reports to management
• Oversee the creation and execution of marketing campaigns
• Conduct market research and analysis to identify trends, competitor activities, and customer preferences.
• Collaborate with product development and operations teams to ensure alignment of sales and marketing efforts with product offerings and customer needs.
• Build and maintain strong relationships with key stakeholders, customers, partners, and industry influencers, with ability to communicate the company’s growth vision and strategy to internal and external stakeholders

Requirements:

• Proven experience in sales and business development leadership roles in a B2B sales team
• Proven experience in B2C+B2B marketing
• Minimum of 8-10 years in a managerial/leadership position
• Demonstrated success in developing and implementing sales and marketing strategies that drive revenue growth and market expansion
• Demonstrated leadership abilities to manage and grow a cross-functional sales and marketing team
• Excellent communication (both written and verbal) and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Ability to encourage and influence teams for continuous development and growth of self, customers, and business
• Strategic thinker with a proactive and results-oriented mindset.
• A customer-focused mindset, with a strong understanding of customer needs and the ability to develop solutions that meet those needs.
• The ability to work effectively under pressure and meet deadlines in a diverse and adaptive environment.
• Experience in the coffee, F&B and adult education sector is a plus.

This job has everything for the right applicant, and is available immediately. All applications will be treated in strict confidence. Only successful candidates will be contacted.

As a part of our selection process, please provide to people@bettrbarista.com:

1) Cover Letter detailing:

- your interest in joining our merry crew

- how your past experiences and values can be applied to the role

- what you believe you can bring to Bettr

2) Tests

Please take these 2 tests and screenprint your results back to us:

a) MBTI: http://www.16personalities.com/free-personality-test

b) Synergist: https://predictablesuccess.com/styles-quiz/

Keep in mind that there are no ‘right answers.’ The assessments are designed for us to understand your strengths and how you interact with others so that we can work better together.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Academy and Bettr Coffee, they offer world-class professional beverage education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through social programme for marginalised women and youth-at-risk, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

​The 2022 President’s Volunteerism & Philanthropy Awards and the 2017 President's Challenge Social Enterprise of the Year was awarded to The Bettr Group. We are also Singapore's 1st Certified B Corp and Best For The World Honouree (Community) ‘16 - ’19, Best For The World (Workers) '22.

BETTR@WORK
We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.

Location: Canberra, ACT; Sydney, NSW; Brisbane, QLD; Hobart, TAS Salary Range: $122,949 - $135,013 Attractive Superannuation Contact Officer: Jacqueline Boyd 02 9213 7832 Jacqueline.Boyd@dva.gov.au The Program Delivery Division is the gateway for veterans and their families to access services that will maintain and enhance their quality of life by improving their physical and mental wellbeing.The Client Programs Branch leads and manages a range of health and community programs and other care services that promote early interventions, and prevention and treatment for veterans and their families, including programs that enable clients to remain independently at home for as long as possible.The Transport & Coordinated Veterans’ Care (CVC) Programs team is responsible for managing: The Transport (travel for treatment) program, which assists Veteran Card Holders to access travel to approved medical treatment; and The Coordinated Veterans’ Care (CVC) Program, which aims to improve participant quality of life and decrease the risk of unplanned hospitalisation through proactive coordination…

Click here to view more detail / apply for EL 1 Assistant Director - Program Manager

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead for the OAR Cluster #3 team
  • Overall responsibility for all alumni-related efforts directly or closely related to the schools and colleges assigned to the team.
  • This includes all alumni-related efforts for both undergraduate and postgraduate programmes.
• Managing Alumni Chapters, Groups and Communities
  • Engage alumni through building and deepening relationships with local and overseas alumni groups (i.e overseas chapters, local school alumni chapters, programme-based and affinity-based alumni groups).
  • Provide direction and guidance to alumni groups and chapters on their initiatives, budget, succession plans and other alumni matters.
  • Planning and executing OAR's Student Alumni Engagement Pathway strategies within the key primary accounts.
  • Encourage alumni-driven initiatives and activities.
  • Form online alumni communities and implement digital engagement strategies.
• Volunteer Management
  • Revamp and lead OAR's Student-Alumni engagement pathway strategies through three mentoring tracks under SMU Alumni Mentoring Programmes.
  • Engage alumni and manage alumni volunteers and leaders of local and overseas alumni groups, and provide necessary support aligned with OAR's larger volunteer engagement strategy.
  • Manage the alumni and alumni groups database and update contacts and details of all volunteers as necessary.
  • Work as a team member in OAR to support department-wide events for volunteers.
• Event Management
  • Lead a work group or function independently to curate programmes and manage OAR events as required.
  • When required, conduct surveys to identify the diverse needs of alumni and improve programme offerings.
  • Measure the success of events and programmes.
• Partnership Development
  • Collaborate with SMU Colleges, Schools and Offices to engage alumni and manage alumni activities, events and programmes including Homecoming and Patron's Day.
  • Work with colleagues in different Colleges, Schools and Offices as strategic partners in alumni engagement.
  • Manage collaborative initiatives with industry and external partners.

QUALIFICATIONS

• Bachelor or Master Degree with at least 10 years of working experience, preferably in higher education sector and relationship management with at least 3 years in a managerial role.
• Proven track record in the higher education sector for planning, executing and improving community interaction and building. Knowledge of alumni relations will be an advantage.
• Detail-oriented with strong project management, good administration and organisational skills. Event-organising experience would be a plus.
• Demonstrate professionalism in conduct and speech. Able to lead and manage a team, thrive in a fast-paced environment.
• Able to think critically, strategically and develop plans; and implement these plans to achieve strategic outcomes.
• Effectively bilingual with excellent interpersonal, presentation and communication skills (both written and verbal).
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Knowledge of and adept at using technology, social media and database tools.
• Able to work independently and collaboratively and on occasion, outside regular work hours including overseas travel.
• Possess high levels of motivation and energy, an innovative mindset and a positive outlook.
• A dynamic team player who can multi-task and work under tight timelines.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University