Total 805 job vacancies by Minor International

The Marketing Manager role is responsible for supporting the development of an effective marketing strategy to drive sales for Minor’s current and upcoming real estate portfolio in its ‘home’ market in Thailand and abroad, through sound industry, market and competitive analyses and partnership development.

He/she is also responsible for executing said marketing strategy in collaboration with other members of the Minor Real Estate team. Within this scope, the incumbent will be required to implement marketing communications activities, including PR, and assist in various sales processes for Minor’s brands and residential properties.

Marketing Leadership. Utilise marketing and industry expertise to contribute to revenue growth and the overall success of the business unit. Ensure strategic plans are developed in close collaboration with and communicated to other members of the team.

Corporate/Brand Marketing. Support the development of print and digital advertising, collateral, editorial and other communications pieces in support of Minor’s real estate commercial activities. Assist in planning and executing an integrated marketing communications and PR plan to drive awareness of and preference for Minor’s real estate portfolio. Support website development and conduct website reviews to ensure accuracy of online messaging. Manage end-to-end creative process including design, copy development and image selection. Manage photo shoots from pre- to post-production to ensure properties are showcased in the best possible light.

Commercial. Maintain extensive knowledge of current market conditions, trends and forecasts and deliver a timely and accurate competitive review for key residences. Incorporate a ROI, data driven approach, ensuring tangible results across all marketing activities. Effectively implement promotional plan (online, offline and partnerships) to drive awareness of different properties. Set targets for the year, and monitor results on an ongoing basis.

Project Management and Reporting. Act as Project Manager and take full ownership for specified projects as determined by the Director of Marketing, Real Estate. Provide regular analysis and reporting for all key marketing activities. Track performance against agreed KPI’s. Oversee purchase orders and agency related invoices to ensure they are prepared in line with policy.

Relationship Management. Initiate and grow relationships with key target local and international media partners. Manage relationships with relevant external creative and media agencies, as well as internal business units within the corporate office and properties. Show effective agency and supplier management skills, as well as key stakeholder management across the wider business. Ensure any work completed by third party agencies are delivered timely and to the highest standard.

As Learning Executive, you will be a role model for our Team Members. From day one, you will be involved in their journey preparing and monitoring individual development plans, organising training activities, and supporting them through learning and development opportunities.You will also support the Property Leadership Team with advice on how best to improve team member’s skills and capabilities in order to ensure customer satisfaction.

To prepare weekly accurate 3 months forecast for the 3 hotels’ rooms revenue by Market Segment/Day.

• To prepare monthly accurate 12 months forecast for the 3 hotels rooms revenue by Market Segment.
• To actively participate in the production of the hotels’ annual budget and to assist in the creation, update and evaluation of the hotels Sales and Marketing plan.
• To set and effectively communicate the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre determined seasonality.
• To prepare and chair a weekly Revenue Meeting. Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
• To ensure compliance with brand, and regional Processes and Procedures pertaining to Revenue Management.
• To continuously manipulate availability & rates while ensuring parity across all distribution channels.  This allows maximum flexibility to capture all market buying patterns while optimising REVPAR.
• To introduce incremental revenue generators to maximise overall hotels revenue.
• To provide the sales team with performance analysis of top producing accounts, thus providing required analysis to support pricing and re-contracting.
• Set monthly targets of upselling revenue for front office and reservations department.
• Monitor competitor availability and pricing on a daily basis, using all available tools such as Industry Reports, Internet, Ring Around, Dummy Bookings etc, and subsequently analyse & report actual performance versus competitive set.
• Ensure available technology (PMS & RMS) is fully utilized and understood according to property specific business mix and requirements.
• Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, e.g. iHotelier, GDS, Anantara.com, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
• Assist the Sales & Marketing Team in devising marketing campaigns, to ensure that the Hotels reach the right people, at the right time, in the right place.
• Maintaining high standards of data quality through system maintenance.
• Responsible to drive maximum revenues through preferred Anantara Booking channels by applying relevant pricing and inventory management.
• Ensure weekly/monthly reporting to the regional/corporate office is adhered to in a timely manner.
• Implement a database of historical data and supervise its continuous daily capture, and subsequently produce a calendar of events required for revenue and pricing decisions.
• Carry out analysis of Booking Patterns & Market Trends, and ensure that these are recorded to facilitate future decisions.
• Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
• Be responsible for all Recruitment & Selection into the Revenue/Reservation department.
• Ensure an effective Training & Development Calendar is in place & adhered to, that all Team members have a Personal Development Plan and clearly defined objectives, and that a Succession Plan exists within the department.

As Laundry Manager you have a crucial role in establishing a high degree of service and efficiency throughout your department as your team is in charge of the cleanliness and comfort of our guests. You will manage Guest Laundry and Dry Cleaning services, the Laundry Shop, and Administration. This is a key operation in the hotel and it will be your responsibility to ensure the profitability of the department without compromising guest service and quality. In addition to this, you will seek to continuously develop and coach your team to achieve their personal and business goals.

You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you will drive the preparation of the annual departmental operating budget, the hotel sales, marketing and business plan. As Director of Sales you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and nationally, to promote new business and increase sales for the hotel.

We currently have an exciting opportunity for an experienced professional to join Oaks Perth Hotel as a Night Guest Service Agent on a Full time basis 

Key Responsibilities include:

• Conduct guest arrivals and departures
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively
• The role will also be trained in the morning and afternoon front office duties 

Oaks Gladstone Grand Hotel are currently looking for a casual Chef to join our team at our Oaks and Vine Restaurant and Coffee Club Gladstone restaurant. 

Key Responsibilities Include:

• Prepare and cook high quality food
• Supervise and train kitchen staff
• Assisting in creating menu items, recipes and developing dishes
• Helping to create good communication between FOH and BOH
• Keep the kitchen organized and clean

You will be the Food & Beverage leadership expert, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. Further you will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. FInally you would work closely with the sales & catering, marketing and banquet teams to maximize the business results.

A F&B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

A F&B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

Oaks Gold Coast Calypso Plaza Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Cable Beach Resort  are currently seeking a hard-working, dedicated and experienced professional for the role of Housekeeping Manager. 

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.

The Guest Service Representative is responsible for providing excellent customer service to guests and inviting potential guests to attend a personal preview at our onsite/offsite sales gallery. Secondly the individual is also responsible for generating qualified leads for the company. All Guest Service Representative represent Anantara Vacation Club in a courteous, enthusiastic and diligent manner. All guests that are invited will be required to attend a 120-minute sales presentation on the benefits of shared ownership with Anantara Vacation Club. Guests must be invited with full understanding of the offer and adheres to the Details of Participation.

Key Responsibilities

• Be the face of the company in the marketplace at your designated work locations.
• Team member must have excellent customer service skills as well as problem solving skills to approach the guest. And have sales skills such as overcoming objections and persuade the guests to attend the preview presentation.
• Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
• Complete necessary paperwork for tour bookings generated during your designated shift
• Ensure work location is neat and tidy
• Attend scheduled team meetings

#LI-PS2

• Have knowledge office procedure
• Ability to use a personal computer and standard office software
• Ability to be detailed, accurate and thorough
• Ability to work in a fast-paced environment, and multi-task
• Ability to work as a team player
• Ability to work accurately with numbers
• Possesses a positive attitude, be productive, energetic and self-motivated
• Possesses good organizational skills
• Must be available to work during the operational hours if the site Preview Centre as well as until all the required paperwork for the days operation has been completed if required.

A Barista is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.