Total 24 Customer Experience Manager job vacancies in Information Technology category in Telok Gong, Selangor

About us

Dyson products are world class, utilising technology in different ways and pushing performance ever higher with each new generation of launches. Our technical engineering teams play a pivotal role in the product development cycle by managing technical design solutions, risks and issues through the sound applications of engineering fundamentals. This role is for the Engineering Manager of one such Technical Team encompassing subject matter experts in acoustics, vibration, structural analysis, fluid dynamics and filtration.

About the role

We are on the lookout for Engineering Managers to lead teams of mobile app engineers at Dyson. Communication, collaboration, self-evaluation and a desire to improve are second nature to you, and you value good software engineering practices. You understand the need to deliver quality, alongside the need to deliver efficiently.

What you’ll be doing

• Working with your team to contribute features and improvements to the MyDyson app, ensuring they are robust, scalable and covered by tests
• Conducting 1:1s with your team members, setting objectives that develop them towards their career goals, and evaluating their performance
• Instilling a test-first attitude in our developers; helping our test engineers to write better code
• Helping define and execute on a test strategy that ensures we deliver quality software
• Working with your Engineering Manager peers to ensure teams are collaborating effectively and that the right choices are made
• Working with everyone in the wider team: TPOs, Scrum Masters, cloud developers, UX/UI designers and embedded software engineers
• Working with scrum masters on team development and monitoring metrics to assess progress
• Working with TPOs and other stakeholders to assess risks and dependencies to aid decision making
• Identifying new technologies and tools to help continually improve standards

About you

• Minimally 10 years of experience in Software/App development with 2 years of people management experience.
• You’re interested in how technology can improve the environments people live in
• You’re a collaborative person that believes in the Agile principles and how they can help empowered teams deliver the best software
• You’ve contributed to mobile applications that have delighted their users, as a developer or test engineer
• You’re passionate about learning new things and sharing those things with others
• You know how to get the best work out of people, understanding the part played by motivations and working environment
• You get satisfaction from solving real-world problems with well-crafted software

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

We are seeking a Senior Project Manager to advance digital transformation projects and support Government Corporate Applications!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Lead and manage technical projects from initiation to closure, and contribute to project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation.
• Monitor project progress and performance, identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks.
• Outsourcing and Contract Management to oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget.

Job Requirements:

• Singaporean only.
• Skilled in managing corporate applications and adept at troubleshooting across various domains, including applications, infrastructure, and security.
• Bachelor’s Degree in Information Technology, Computer Science, or related fields is preferred.
• Prior experience of at least 4 years in IT project management.
• Experience in AWS cloud and Microsoft Products (Related certification will be an added advantage).
• Project management-related certification (PMP, CITPM, etc.) is advantageous.
• Working experience in Agile methodologies.
• Previous involvement in government projects/ Familiarity with IM8 is advantageous.

Interested candidates may apply via email to spvw@scientecpersonnel.com (indicating Job ID J44185 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

Job Responsibilities:

o  Monitor and maintain the internet, email and web security for entire organization.

o  Track, monitor, analyze and resolve any vulnerability or security issue.

Monitor on new CVE and ensure affected systems are being patched accordingly.

o  Respond and resolve any vulnerability or security incident that may arise.

Act as the point of contact on any security incidents to respond, isolate, remediate, or resolve the incident quickly.

o  Ensure periodic testing of the organization’s network and systems to determine security violations and inefficiencies.

o  Stay up-to-date on the latest cyber threats and to adapt CIS Benchmarks to proactively safeguard any new emerging security risks.

o  Manage user accounts and access controls.

o  Develop, implement and maintain the IT and Cyber security frameworks, procedures and policies.

o  Safeguard all network elements including but not limited to computer networks, local area networks (LANs), wide area networks (WANs), internet connections, intranet, VPNs, VLANs, VoIP and other data communication systems.

o  Monitor network performance, identify bottlenecks, and troubleshoot network issues.

o  Create user awareness with continuous education on Cybersecurity.

 

Key Skill Requirements:

o  Proficiency in conducting regular vulnerability assessments of the systems to prevent any security incident.

o  Awareness of the latest methods used by hackers and malicious elements to break into systems.

o  Competency to use the available tools to discover any dubious movement in the network and system.

o  Soft skills including effective verbal communication and advanced written with all levels in the company.

o  Knowledge of cyber laws and compliance requirements as per the law of the land.

o  Ability to conduct an in-depth analysis of computer networks and identify any vulnerabilities in the system. Attention to detail is a fundamental personality trait for this position and able to meet deadlines with minimal supervision.

 

Qualification and Experiences requirement:

o  Bachelor’s degree in Information Technology (IT), Information Security (IS) or equivalent education with work related experience.

o  Minimum 5-8 years of prior relevant experience.

o  Advanced understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth, and common security elements.

o  Hands-on experience analyzing high volumes of logs, network data (e.g., Full-Packet Capture FPC), and other attack artifacts in support of incident investigations.

o  Experience with vulnerability scanning and monitoring solutions.

o  Experience on Office365 and other Cloud Security (e.g., GCP, AWS, Azure).

o  Understanding of mobile technology and OS (e.g., Android, Huawei, iOS, Windows), VMware technology is a plus.

About us

Dyson products are world class, utilising technology in different ways and pushing performance ever higher with each new generation of launches. Our technical engineering teams play a pivotal role in the product development cycle by managing technical design solutions, risks and issues through the sound applications of engineering fundamentals. This role is for the Engineering Manager of one such Technical Team encompassing subject matter experts in acoustics, vibration, structural analysis, fluid dynamics and filtration.

About the role

We are on the lookout for Engineering Managers to lead teams of mobile app engineers at Dyson. Communication, collaboration, self-evaluation and a desire to improve are second nature to you, and you value good software engineering practices. You understand the need to deliver quality, alongside the need to deliver efficiently.

What you’ll be doing

• Working with your team to contribute features and improvements to the MyDyson app, ensuring they are robust, scalable and covered by tests
• Conducting 1:1s with your team members, setting objectives that develop them towards their career goals, and evaluating their performance
• Instilling a test-first attitude in our developers; helping our test engineers to write better code
• Helping define and execute on a test strategy that ensures we deliver quality software
• Working with your Engineering Manager peers to ensure teams are collaborating effectively and that the right choices are made
• Working with everyone in the wider team: TPOs, Scrum Masters, cloud developers, UX/UI designers and embedded software engineers
• Working with scrum masters on team development and monitoring metrics to assess progress
• Working with TPOs and other stakeholders to assess risks and dependencies to aid decision making
• Identifying new technologies and tools to help continually improve standards

About you

• Minimally 10 years of experience in Software/App development with 2 years of people management experience.
• You’re interested in how technology can improve the environments people live in
• You’re a collaborative person that believes in the Agile principles and how they can help empowered teams deliver the best software
• You’ve contributed to mobile applications that have delighted their users, as a developer or test engineer
• You’re passionate about learning new things and sharing those things with others
• You know how to get the best work out of people, understanding the part played by motivations and working environment
• You get satisfaction from solving real-world problems with well-crafted software

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Job Description

Life Community Services Society is a mid-sized social service agency with a vision to enable every child to be the best that they can be. Our mission is to empower children and families through care and mentoring.

MightyKids, Families & Community (MKFC) is one of the core programmes of Life Community, where we serve children & youth from low-resourced, vulnerable families in the Telok Blangah region. We operate an activity centre in the community that seeks to provide a safe space for these children & youth, with programmes to support their needs and holistic development.

Duties & Responsibilities

Your main duties and responsibilities include the following:

• Manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of our MKFC centre.
• Provide guidance and motivation to staff to achieve the programme objectives, develop workplans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement so as to better meet the needs of the clients.
• Oversee the curation and development of programmes based on needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans.
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain MKFC community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, FSCs, grassroots community).
• Oversee budgeting, financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the agency’s values, vision and mission within the team

Skills, Competencies and Qualification

• Bachelor’s degree in social work, with a minimum of seven years of postgraduate professional experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Passion for working with children and families from vulnerable backgrounds.
• Strong leadership skills, possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Excellent interpersonal, communication and presentation skills.
• A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Good command of English, both spoken and written.
• Good working knowledge of Microsoft Office and online engagement platforms.
• Must have the flexibility to be able to work on some evenings and Saturdays.

If you are keen to speak with us, please download the application form (https://bit.ly/39SFegq) and submit the completed form to lcss@life-community.org, along with your resume.

About us

Dyson products are world class, utilising technology in different ways and pushing performance ever higher with each new generation of launches. Our technical engineering teams play a pivotal role in the product development cycle by managing technical design solutions, risks and issues through the sound applications of engineering fundamentals. This role is for the Engineering Manager of one such Technical Team encompassing subject matter experts in acoustics, vibration, structural analysis, fluid dynamics and filtration.

About the role

We are on the lookout for Engineering Managers to lead teams of mobile app engineers at Dyson. Communication, collaboration, self-evaluation and a desire to improve are second nature to you, and you value good software engineering practices. You understand the need to deliver quality, alongside the need to deliver efficiently.

What you’ll be doing

• Working with your team to contribute features and improvements to the MyDyson app, ensuring they are robust, scalable and covered by tests
• Conducting 1:1s with your team members, setting objectives that develop them towards their career goals, and evaluating their performance
• Instilling a test-first attitude in our developers; helping our test engineers to write better code
• Helping define and execute on a test strategy that ensures we deliver quality software
• Working with your Engineering Manager peers to ensure teams are collaborating effectively and that the right choices are made
• Working with everyone in the wider team: TPOs, Scrum Masters, cloud developers, UX/UI designers and embedded software engineers
• Working with scrum masters on team development and monitoring metrics to assess progress
• Working with TPOs and other stakeholders to assess risks and dependencies to aid decision making
• Identifying new technologies and tools to help continually improve standards

About you

• Minimally 10 years of experience in Software/App development with 2 years of people management experience.
• You’re interested in how technology can improve the environments people live in
• You’re a collaborative person that believes in the Agile principles and how they can help empowered teams deliver the best software
• You’ve contributed to mobile applications that have delighted their users, as a developer or test engineer
• You’re passionate about learning new things and sharing those things with others
• You know how to get the best work out of people, understanding the part played by motivations and working environment
• You get satisfaction from solving real-world problems with well-crafted software

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Join us to embark on a fulfilling journey to drive Data Science & Artificial Intelligence across the nation.

Job Responsibilities:

•Plan and execute initiatives to engage public officers who are enrolled in data science & AI training course(s) and ensure continuous and impactful contribution from the alumni community.

•Plan and manage AI training courses through working closely with technical officers to design the curriculum, engage participants and monitor course performance.

•Execute and manage engagement programmes aimed at driving Generative AI adoption across the Government under the guidance of the team lead.

•Develop training courses, workshops, and learning materials that support both the basic Data & AI literacy and applied proficiency skills from basic to expert level in the areas of AI, Machine Learning and Data Science, in partnership with industry and academic partners.

•Review and propose updates to Data & AI competency frameworks and training roadmap for public officers.

•Ad-hoc review of Data & AI products or external trainings to provide inputs to other initiatives (e.g. Bulk tender), team members or partners.

•Provide technical advice to the team on areas such as data pipeline automation, data analysis and visualisation.

Requirements

•Degree or Diploma in Computer Science, Information Technology, Data Analytics, or equivalent, such as business credentials with a focus on tech.

•Minimum 3 years of relevant experience in Data Science / Analytics / AI work, IT consulting/project management, business analytics, or training/lecturing in relevant subjects.

•Demonstrate some experience in developing training curriculum and/or delivering a training course.

•Confident in public speaking and engaging stakeholders via digital platforms and social networks.

•Understand key concepts in Data Science & AI and good knowledge of the tools and products commonly used by the industry.

Interested candidates may apply via email to spct@scientecpersonnel.com(indicating Job ID J43502 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

Focus:

We believe digital transformation is delivered through designing exceptional customer experiences.

We are passionate about understanding people and the opportunity they create. We use the power of design to solve problems that positively impact customers and businesses.

Collectively what we do could be called lots of different things but really, we’re a group of smart, creative people who deliver end-end solutions with data, strategy, design and technology.

Our approach is simple. Identify the fundamental business problem, understand the customer, and design beyond digital re-invention. By doing so we help clients prepare today for the customer of tomorrow.

With us, you’ll enjoy working in an ego-less environment with people passionate about thinking, designing and building products and services that people find helpful, convenient and exceptional.

The role:

MullenLowe is looking for a Technical Project Manager on freelance basis to oversee day-to-day operations of technical projects.

The role requires creating and maintaining project plans, task assignments, directing and monitoring work efforts, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.

This role requires working collaboratively with cross functional teams in the agency and with local and overseas partners to ensure a seamless project management process.

You must have the ability to maintain the broad vision required for leading the project, including strategic thinking and leadership from beginning to end, as well as the talent for overseeing all the small details that add up to fulfilling our commitment to client satisfaction and project requirements.

Key Responsibilities:

Manage the oversight of day-to-day project activities, ability to assess and call out risk at each project phase and chair project management team meetings

· Tracking of key project milestones and maintaining project plans and/or resources to meet the needs of project

· Act as an advisor to the client and working with technical team in building the overall technical solution and fine tune the solution to fit the client's requirements

· Engage and participate in project deployment and post go-live support

· Produce different type of performance reports for management which can include project status, project health, resource availability and risks reports

· Document creation/management responsibilities

· Organizing meetings, setting right agenda, recording outcomes and tracking open items to closure

· Conduct project post mortem to evaluate and ensure all successes, failures are captured and how to prevent them in future

Skills & Experience:

· At least 5 years of experience in managing web development projects

· Experience in delivering mid-to-large scale Sitecore projects with excellent knowledge of technical terminologies and processes

· Excellent knowledge and expertise in the use of project management methodologies, risk management and change management techniques

· Proven track record in a client-service environment including exposure to clients and ability to lead project teams

· Proficient in JIRA and Smartsheet as project management tools

· Fluency in English

· Excellent written and verbal communication skills

· Good analytical abilities, attention to details and a good problem solver

GOOD TO HAVE

· Understand cloud computing such as Azure and AWS

· Candidates with developer background and/or formal project management certification would have added advantage

PERFORMANCE METRICS

· 60% project delivery on time and on budget

· 40% uphold the project management principles and processes

· Client satisfaction (surveys, conversations, feedback)

· Team satisfaction (surveys, conversations, feedback)

Join us to embark on a fulfilling journey to drive Data Science & Artificial Intelligence across the nation.

Job Responsibilities:

•Plan and execute initiatives to engage public officers who are enrolled in data science & AI training course(s) and ensure continuous and impactful contribution from the alumni community.

•Plan and manage AI training courses through working closely with technical officers to design the curriculum, engage participants and monitor course performance.

•Execute and manage engagement programmes aimed at driving Generative AI adoption across the Government under the guidance of the team lead.

•Develop training courses, workshops, and learning materials that support both the basic Data & AI literacy and applied proficiency skills from basic to expert level in the areas of AI, Machine Learning and Data Science, in partnership with industry and academic partners.

•Review and propose updates to Data & AI competency frameworks and training roadmap for public officers.

•Ad-hoc review of Data & AI products or external trainings to provide inputs to other initiatives (e.g. Bulk tender), team members or partners.

•Provide technical advice to the team on areas such as data pipeline automation, data analysis and visualisation.

Requirements

•Degree or Diploma in Computer Science, Information Technology, Data Analytics, or equivalent, such as business credentials with a focus on tech.

•Minimum 3 years of relevant experience in Data Science / Analytics / AI work, IT consulting/project management, business analytics, or training/lecturing in relevant subjects.

•Demonstrate some experience in developing training curriculum and/or delivering a training course.

•Confident in public speaking and engaging stakeholders via digital platforms and social networks.

•Understand key concepts in Data Science & AI and good knowledge of the tools and products commonly used by the industry.

Interested candidates may apply via email to spct@scientecpersonnel.com(indicating Job ID J43502 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

Job Responsibilities

• Attend meetings, rehearsals, technical rehearsals, performances and maintenance calls, as required, to ensure smooth delivery of shows and events.
• Assist the Technical Manager in the delivery of technical support for shows and events and deputise as required.
• Plan and oversee the movement and operation of technical equipment in venues within the resort.
• Direct and execute Technical Manager responsibilities and prepare detailed operation plans for medium to large events as required by clients (internal and external) or as directed.
• Lead and motivate events and show teams to ensure cost-effective, high-quality productions.
• Reduce cost and increase revenue to support RWS Entertainment’s business objectives.
• Independently design, programme and operate ONE or more technical equipment and systems* during medium to large scale technical rehearsals, events and shows.
• Identify training needs within the team and provide suitable training to meet the needs.
• Conduct risk assessments and other statutory WSH reports as required.
• Ensure team compliance with WSH, show/event procedures, manufacturer’s guidelines and local applicable regulations.
• Perform any other tasks as required.

*Entertainment equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.

Job Requirements

• Preferred: Degree, Diploma or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent – 8 – 10 years of related industry experience required, including not less than two years’ experience managing technical personnel.
• Without Diploma or WSQ Equivalent – at least 10 years of related industry experience required, including not less than two years’ experience managing technical personnel.
• Proven ability to plan, organize and complete tasks in an acceptable timeframe.
• Flexible approach to working hours.

Job Description

Life Community Services Society is a mid-sized social service agency with a vision to enable every child to be the best that they can be. Our mission is to empower children and families through care and mentoring.

MightyKids, Families & Community (MKFC) is one of the core programmes of Life Community, where we serve children & youth from low-resourced, vulnerable families in the Telok Blangah region. We operate an activity centre in the community that seeks to provide a safe space for these children & youth, with programmes to support their needs and holistic development.

Duties & Responsibilities

Your main duties and responsibilities include the following:

• Manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of our MKFC centre.
• Provide guidance and motivation to staff to achieve the programme objectives, develop workplans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement so as to better meet the needs of the clients.
• Oversee the curation and development of programmes based on needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans.
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain MKFC community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, FSCs, grassroots community).
• Oversee budgeting, financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the agency’s values, vision and mission within the team

Skills, Competencies and Qualification

• Bachelor’s degree in social work, with a minimum of seven years of postgraduate professional experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Passion for working with children and families from vulnerable backgrounds.
• Strong leadership skills, possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Excellent interpersonal, communication and presentation skills.
• A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Good command of English, both spoken and written.
• Good working knowledge of Microsoft Office and online engagement platforms.
• Must have the flexibility to be able to work on some evenings and Saturdays.

If you are keen to speak with us, please download the application form (https://bit.ly/39SFegq) and submit the completed form to lcss@life-community.org, along with your resume.

About us

Dyson is growing. Fast. More products. New categories. Better experiences.

Right now, we have ambitious plans to continue growing our Direct global business. Much of this direct business will come from existing Dyson owners, so it’s essential that we provide them with the best possible experiences right from purchasing their first Dyson machine, through the full ownership lifecycle, to the point where they return to buy from us again. The impact of the recent changes in the world have propelled the opportunity for digital, opening up a host of new avenues and technologies to explore. As part of the newly formed Connected function, the Connected Experience Design team is responsible for designing the App journeys that maximise our technology and provide the care and support that our owners deserve. Creating the best possible experiences at every point in the journey. Delivering the same attention to detail to each interaction as we do in the engineering of our machines. Our focus is on evolving our suite of Dyson Apps to become broader owner channels, using our expertise and driving innovation, all to design the seamless digital experiences that set us apart from the competition.

About the role

• Managing a large complex portfolio of projects, upholding the highest standards of delivery methodology including regular and effective communication with key stakeholders, governance, change management and thorough risk/issue management.
• Ensuring exceptional quality project setup documents detailing scope, assumptions, success criteria, risks, governance structure.
• Proficient management of strategic 3rd party suppliers.
• Empowering your team to accelerate the wider Dyson business by managing changes in project scope, costs, resources and timing within the framework of agreed governance and change control processes.
• Ensuring excellent financial stewardship by delivering predictable and reliable cost estimating, management and forecasting across the portfolio.
• Understanding the business case drivers and collaborating with business stakeholders to deliver a scalable and future proofed solution.
• Embedding quality across all aspects of the portfolio to deliver successfully with no major issues at go live; this includes effective management of risks, assumptions, issues and dependencies.
• Building high performing teams with strong business and content knowledge and flexibility to work across business areas, setting career goals and nurturing talent.
• Direct line management of delivery teams, including project managers, scrum masters etc with matrix management of wider cross functional delivery teams.
• Creation and alignment of end to end delivery plans and roadmaps to support Connected vision and strategy.
• Working within the Connected Leadership team to define strategy, best practice and continuous improvement.

About you

• At least 10 years’ experience of IT/Digital project management, ideally gained in consultancy or client side in large and complex organisations. Experience in FMCG, manufacturing, medical devices or any other physical product-based organisations would be an added advantage.
• In-depth knowledge and experience of all stages of the project and programme life-cycle, including development of business cases, mobilisation of projects.
• Management of a portfolio, including multi-disciplined teams across a variety of delivery frameworks
• Powerful change agent who champions change and inspires trust and change adoption
• Successful track-record of leading fast-paced development of a suite of NPD/Digital projects operating within a Hybrid-Agile Project Management approach dealing with significant levels of ambiguity and remain focused on delivery to meet business critical milestone dates.
• Solid stakeholder engagement and matrix management skills with the proven ability to deliver through others.
• Demonstrable experience of applying robust governance frameworks to in-flight projects that have a mix of delivery frameworks, including Agile development workstreams.
• Excellent communication and presentation skills to C-suite stakeholders, with the ability to inspire confidence, demonstrate leadership and project gravitas.
• Proficient in the management of 3rd party relationships and the ability to drive high-performance outcomes from joint supplier / client project teams.
• Knowledge of multiple project management methodologies. (Agile, Waterfall & Hybrid) backed up by experience of applying them successfully in practice.
• Experience of delivering complex projects with budgets around £5m+.
• Experience of successfully leading large multi-disciplinary project teams across a range of locations including 3rd parties.

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

About us

Dyson products are world class, utilising technology in different ways and pushing performance ever higher with each new generation of launches. Our technical engineering teams play a pivotal role in the product development cycle by managing technical design solutions, risks and issues through the sound applications of engineering fundamentals. This role is for the Engineering Manager of one such Technical Team encompassing subject matter experts in acoustics, vibration, structural analysis, fluid dynamics and filtration.

About the role

We are on the lookout for Engineering Managers to lead teams of mobile app engineers at Dyson. Communication, collaboration, self-evaluation and a desire to improve are second nature to you, and you value good software engineering practices. You understand the need to deliver quality, alongside the need to deliver efficiently.

What you’ll be doing

• Working with your team to contribute features and improvements to the MyDyson app, ensuring they are robust, scalable and covered by tests
• Conducting 1:1s with your team members, setting objectives that develop them towards their career goals, and evaluating their performance
• Instilling a test-first attitude in our developers; helping our test engineers to write better code
• Helping define and execute on a test strategy that ensures we deliver quality software
• Working with your Engineering Manager peers to ensure teams are collaborating effectively and that the right choices are made
• Working with everyone in the wider team: TPOs, Scrum Masters, cloud developers, UX/UI designers and embedded software engineers
• Working with scrum masters on team development and monitoring metrics to assess progress
• Working with TPOs and other stakeholders to assess risks and dependencies to aid decision making
• Identifying new technologies and tools to help continually improve standards

About you

• Minimally 10 years of experience in Software/App development with 2 years of people management experience.
• You’re interested in how technology can improve the environments people live in
• You’re a collaborative person that believes in the Agile principles and how they can help empowered teams deliver the best software
• You’ve contributed to mobile applications that have delighted their users, as a developer or test engineer
• You’re passionate about learning new things and sharing those things with others
• You know how to get the best work out of people, understanding the part played by motivations and working environment
• You get satisfaction from solving real-world problems with well-crafted software

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Project Description:The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade...), Back Office (Summit, Calypso...), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

In a challenging and multicultural environment, the candidate will join a dynamic team of experts to support and enhance the bank's Interest Rate Derivative Back-Office Platform built around Summit, a software package from Finastra.

Responsibilities:

As a developer and release engineer, you will be part of an international team focused on technical activities to maintain and enhance the bank's Interest Rate Derivative Back-Office Platform. You will also contribute on modernizing the platform's ecosystem to integrate it with the banks' tools and new technologies.

The main responsibilities of this role are:
• Responsible for the release management (build and deployment)
• Coordinate the deployment in production of new application releases
• Provide technical expertise to modernize the release process (CI/CD) and develop new tools if required
• Contribute to the Architectural design of the Solution
• Provide level 2 and level 3 application support (technical and functional) with close interaction with the Business and IT departments
• Manage the non-production environments
• Maintenance of current application modules and development of new functionalities with Business Analysts.

This role requires a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

It is a rare opportunity to work with technical and functional subject matter experts of the Financial Industry, be exposed to the latest technologies deployed by the bank and learn about finance and the capital markets.

Mandatory Skills Description:

• Minimum of 2 years' experience in Release Management (CI/CD and DevOps) and its tools (E.g. GIT, Jenkins, Nexus...)
• Minimum of 2 years' experience of development on Summit
• Minimum of 4 years' development experience with a market standard language (Preferably C++, C# or Java) and good understanding of the Development life-cycle
• Good hands-on experience with SQL and Databases (E.g. Sybase / Oracle)
• Good hands-on experience to the Unix/Linux platform and Shell scripting
• Experience using and deploying CI / CD and the related tools (e.g. Git, Jenkins...)
• Careful observance of standards and processes with attention to details
• Experience with production support activities
• Exposure to the Unix/Linux platform and Shell scripting

Nice-to-Have Skills:

• Exposure to Back-Office and Capital Markets system similar to Summit in CIB organization (E.g. Murex, Calypso, Sophis, Front Arena, Kondor+, Opics...)
• Knowledge in Financial IRD products IRD and Capital Market FO/BO environment
• Exposure to the Agile Development Methodology
• Other technical skills including Middleware (e.g. Kafka, MQ Series...), Monitoring, Batch Scheduling, Software Quality
• Security awareness and best practices
• Autonomous, self motivated and excellent team player
• Ability to work well under pressure

Other Professional Skills and Mind-set
• Excellent written and verbal communication skills
• Excellent communication and interpersonal skills
• Strong analytical and problem solving skills
• Autonomy to include implicit deliverables in assignment based on best practices
• Strong appetite to learn both functional and technical new domain
• Appetite to participate to technical market trends and communities
• Strong sense of confidentiality

Education Requirements
• Master's degree in relevant specialties

• Serve as a data value capture analyst to provide tactical data insights for a specific business domain
• Point of contact to provide data related business domain inputs during project ideation, needs assessment and project delivery
• Provide data perspective for a business domain and how data can be leveraged to deliver value
• Modeling of data to demonstrate business value from data
• Prioritize activities based on value and be involved with decision makers through end-to-end process from creative ideation all the way through to delivery on BI, Advanced Analytics and other data related assets
• Assist leaders ‘work backwards’ from the opportunity to capture the right data & design solutions that improve responsiveness & decision- making
• Validate backlog priorities with stakeholders and provide feedback on progress
• Act as the voice of the business and helps validate data products before being presented to business for approval
• Collaborate with Data business partners to identify gaps and formulate sustainable solutions that align with current business priorities and vision
• Ensure users education on the solution and monitor adoption
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time