Total 7 job vacancies by Bgc Group Pte. Ltd.

What you’ll be doing:

• Support the organisation’s transformation into a data-driven organisation by charting the strategic directions to design, develop and deliver Data and Analytics capabilities that includes:

1. Transform the team to deliver next-generation data and analytics capabilities that support rapid on-boarding of data sources, high-scalable architecture that empower both employees and data scientist to self-serve to a suite of data products, ranging from data-self-serve to analytics-as-a-service.
2. Develop organic Data Engineers for improved data management, to ingest data, design and architect data pipelines, data architectures for different data consumer groups.
3. Develop organic Data team to exploit all data to harness new insights and support better sense making capabilities.
4. Develop roadmaps to deliver cutting-edge sense making capabilities that harness all data types such as high velocity, structured, unstructured, images, videos, geo-location, signal, etc.
5. Drive data analytics and AI/ML models for big data analytics, and advance dashboarding for data and insights visualisation, including GIS and LLM/GenAI technology.
6. Guide new data-driven approaches for the purpose of generating operational insights that address operational challenges in a proactive manner.
7. Collaborations with partners and stakeholders to research in advance AI/ML model to solve complex and/or wicked problem statements beyond Data Science, when no readily available solution can be found in the market.
8. Proliferate and upskill Data Science competencies within organisation, including supporting relevant training to upskill data analysis/data science proficiency levels.

• Ensure timely delivery and implementation of the enterprise data and sense making projects that include data architectures (ingestion, storage, acquisition, validation), data exchanges, big data analytics platforms, user data and analytics systems.
• Lead strategic discussions with senior management and key stakeholders to ensure successful delivery of projects and capabilities.
• Act as the organisation’s Chief Data Officer and drive the following initiatives:

1. Work with governance units to ensure data security governance complies with the prevailing policies and addresses all matters relating to data governance and solutions required to ensure secured, timely and efficient delivery of data to the respective stakeholders.
2. Drive the management, use and sharing of data in a secure manner, and plug any gaps to comply with organisation guidelines.
3. Define the organisation’s data strategy, goals, polices and management of organisation’s data assets, and coordinate returns for organisation’s indices.
4. Raise the staff’s awareness on data policies, procedures and promote culture of data privacy and security.
5. Drive data analytics adoption within the organisation and promote data-driven business decisions.

• Work with users to identify appropriate Data Science solutions to better users’ current outcomes, bring new or additional value to their operations, and/or create new/transformative capabilities for the users, such as:

1. Lead users and diverse stakeholders to understand and identify users’ challenges and co-define problem statements where Data Science solutions can mitigate these challenges.
2. Work with users and multi-disciplinary technical/specialist teams to scope and formulate problem statements and identify the appropriate Data Science solutions to achieve the best outcomes to these problems.
3. Manage the proper resourcing of projects with the right people with the right competencies and expertise; influence and negotiate with stakeholders to secure the required resources

What you’ll need:

• Degree in Computer Science, Computing, Cybersecurity, or IT equivalent
• Relevant working experience in IT environment including a minimum of 8 years in a leadership position managing data analytics and/or Data/AI product development team.
• Able to influence stakeholders, including Senior Management and relevant Directors of the organisation, to seek necessary approval and buy-in by providing strong and clear justifications for proposed changes.
• Ensure close collaboration across units and functions within the organisation and external contractors to monitor work progress and performance.
• Able to build effective working relations with internal and external stakeholders to ensure project delivery is met.
• Able to reconcile immediate operational needs with long-term strategic goals, considering differing views of various stakeholders, and get buy-in for the adopted approaches.
• Able to work under extreme pressure with tight timelines.
• Have meticulous planning skills, and the ability to analyse issues with clarity and present balanced, strong arguments.
• Have keen sense of scientific and technological developments, with particular interest in data science & artificial intelligence related technologies and disciplines.
• Possess good communication and people skills in dealing with both internal customers, as well as external parties such as vendors.
• Good team player and strong leadership skills to manage multiple parties with differing agendas.

Benefits

• AL: 18 days
• Medical benefit: $500/year
• Dental benefit: $120/year
• Mobile Allowance
• Flexibenefit
• Bonuses: Civil Servant bonuses + Performance bonus

Interested applicants: kindly submit your resume to joelle.tam@bgc-group.com

About The Role

As Assistant Director, you will be responsible for the overall performance of the Contact Centre. You will drive change, and work with the Head on operational strategies, capacity planning, cost/benefit analysis and performance reviews.

You can expect to work in a fast-paced environment and be challenged to navigate complex healthcare needs.

Responsibilities:

• Leads operations at the Healthcare Group Contact Centre and ensure 24/7 system readiness
• Ensure staff consistently deliver timely and professional response across all channels
• Optimize resources to handle all channels
• Track and monitor processes through performance indicators. Trend analysis and benchmark key performance indicators
• Ensure timely dissemination of information, escalation of issues and resolution of problems
• Liaison person between Institutions and Group Contact Centre. Partners both internal and external stakeholders to ensure patients’ positive experience along the continuum of care
• Responsible for customer satisfaction/ experience scores. Works closely with stakeholders to continuously improve service levels and delight patients.
• Lead, motivate, guide and train admin and ancillary staff to perform to the best of their abilities and to develop their potential.
• Develop Individual Development Plan (IDP) for staff to ensure they receive appropriate training and development so that they possess necessary knowledge and skills to carry out their roles.Create a conducive environment to facilitate open communication between staff and management
• Support Head, Group Contact Centre on staff recruitment and retention efforts
• Lead quality improvement projects within the centre
• Drive and implement change(s) to workflows and processes to enhance service standards

Requirements:

• A recognised Degree in any discipline
• At least 8 years’ experience in Healthcare and/or Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

Role Description

The appointee is responsible for the development and execution of strategic procurement plans to meet the overall school’s business objectives. S/he is also responsible for the management and operations of the Reprographics services for the school.

The role reports to Chief Operating Officer.

Key Responsibilities

• Ensure the effectiveness of the procurement policy and procedures in delivering a well-balanced structure that enhances both operational efficiency (including costs saving) and good corporate governance.
• Key deliverables include:

1. A sound procurement strategy.
2. An effective tender management and evaluation framework to facilitate a sound and informed decision-making process.
3. High stakeholders’ awareness of procurement policy and procedures to ensure full compliance.
4. A wide network of vendors, both locally and overseas to serve the diverse needs of the schools.

• Responsible for audit, legal and statutory compliance. Formulate appropriate levels of internal controls and checks to ensure compliance and mitigation of risks in the conduct of our procurement activities.
• Lead and develop the procurement team to its fullest potential to support the operational requirements and achievement of the strategic plan.
• Responsible for the general administration of the school’s insurance policies. Duties include appointment of insurance broker, annual renewal of insurance policies and processing of insurance claims and maintain records of all insurance matters.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.
• Embrace the School’s commitment to creating a diverse and inclusive environment. Additional Responsibilities: Reprographics Services
• Oversee Reprographics centre operations, lead and develop the reprographics team to its fullest potential to provide a streamlined, efficient and cost-effective service to support the school’s business objectives and requirements.

Qualifications and Skills

• Degree in Supply Chain Management/Purchasing or equivalent.
• Relevant working experience in a similar capacity.
• Excellent command of written and spoken English.
• Proficient in Microsoft Office Applications & Excel and Web Purchasing System.
• Strong leadership, excellent relationship building and people management skills
• Pleasant disposition with excellent communication and presentation skills with the ability to communicate across all levels.
• Resourceful with excellent negotiation skills.
• Efficient, flexible and adaptable in a pressurized environment.
• Organized, meticulous and possesses strong co-ordination skills.
• Possess high degree of discretion, diplomacy and tact in discharging duties.
• Confident, mature and self-motivated with proven ability to work independently as well as a good team player.

Job Description:

• Research and identify potential leads through various channels.
• Contact and qualify leads through cold calling, emails, and other communication methods.
• Attend events, workshop and conferences to network and generate leads.
• Evaluate and analyze the lead generation metrics to track progress and identify areas for improvement.
• Develop and maintain accurate records of leads and prospects for future reference.
• Collaborate with cross functional team including business development & sales teams and operation teams to align strategies and achieve goals.
• Stay up-to-date with market trends and best practices for lead generation.

Requirement:

• At least 6 years of lead generation and sales experience in Human Resource Outsourcing Services / employment management / PEO / EOR / Payroll Service
• Proven track record of successful lead generation and sales
• Capable and experience in developing and implementing lead generation strategies
• Good interpersonal and communication skill
• Ability to work independently and as part of a team

Job Description:

• Research and identify potential leads through various channels.
• Contact and qualify leads through cold calling, emails, and other communication methods.
• Attend events, workshop and conferences to network and generate leads.
• Evaluate and analyze the lead generation metrics to track progress and identify areas for improvement.
• Develop and maintain accurate records of leads and prospects for future reference.
• Collaborate with cross functional team including business development & sales teams and operation teams to align strategies and achieve goals.
• Stay up-to-date with market trends and best practices for lead generation.

Requirement:

• At least 6 years of lead generation and sales experience in Human Resource Outsourcing Services / employment management / PEO / EOR / Payroll Service
• Proven track record of successful lead generation and sales
• Capable and experience in developing and implementing lead generation strategies
• Good interpersonal and communication skill
• Ability to work independently and as part of a team

Our healthcare industry client is seeking an Assistant Director (Strategy & Growth) position supporting the planning, execution and achievement of the organisation work plan and deliverables.

Key Responsibilities

• Strategy Planning and ExecutionResponsible for strategy formulation and execution support
  Develop and execute implementation initiatives with PMO framework
  Establish network and collaboration with internal and external stakeholders to enhance delivery of oncology care
  
• Budget and Business Performance ManagementCollaborate with internal stakeholders and management on annual budget and forecast cycle
  Provide performance analysis in alignment with organisation work plan and priorities
  
• Operations Data AnalyticsLead a multi-disciplinary team to drive improvement of operations using data validation and analytics
  Develop and track metrics that reflect outcomes of improvement work
  
• Master Expansion PlanManage organisation master expansion plan, including and not limited to user engagement, project management, budget monitoring and status reporting
  Work closely with internal and external as well as conduct technical assessments for renovation projects and new expansion initiatives
  Support resource planning and corresponding budget alongside with expansion plan

Key Requirements

• Degree in Business Administration, Health Administration or biomedical related
• At least 10 years’ working experience. Those with experience working in the healthcare industry and/or project management will have an advantage.
• Commercially oriented and able to articulate the strategic agenda of the work plan into executable, operational plans
• Strong communication and interpersonal skills to effectively engage both internal and external stakeholders
• Excellent planning, analytical and quantitative skills
• Adaptable, able to multi-task and work well independently and in a team

Purpose

• Build the business into sustainable growth by generating revenues and increase in market share.

Accountabilities

• Develop and implement sales strategies together with the leadership team according to company goals and objectives aiming to accelerate growth for Singapore.
• Conduct direct market research and analysis to create business plans on commercial opportunities.

Job Responsibilities

• Implement and execute sales strategies to drive revenues growth through new clients.
• Follow up on leads and convert opportunities into profitable deals.
• Prepare business proposals, conduct sales presentations and take part in the pricing negotiation process.
• Perform risk assessment when working with new clients.
• Review existing contracts, make commercial terms recommendations till contract renewal process completion.
• Perform competitor analysis and interpret market trends.

Skills and Competencies

• At least 5 years of business development experience in the Private Sector space.
• Prior experience in the recruitment agency industry a plus.
• Solid communication and interpersonal skills.
• Self-driven, motivated and have a can-do attitude.