Total 32 job vacancies by Singapore Health Services Pte Ltd

You will collaborate and support the department in driving the strategy process for SingHealth, from strategy development to the design and implementation of strategic initiatives and alignment. You will provide corporate planning and performance management advisory to SingHealth departments and institutions. You will also provide secretariat support for key management meetings.

The role requires a working knowledge of a variety of technical processes within strategy and performance management as well as the ability to evaluate and modify approaches to meet stakeholder requirements. It will include development of work plans and performance management frameworks.

Job requirements:

• Bachelor's Degree in Finance, Management Science, Business Administration or equivalent
• At least 6 years of relevant experience in corporate planning or management reporting, preferably from a management consulting background
• Strong written, analytical and critical thinking skills
• Excellent negotiation, persuasion and communication skills to interact with staff from all levels
• Resourceful and proactive individual who is able to work well independently and in a team
• Detail-oriented, good organisational skills, able to multitask and prioritise concurrent workloads
• Proficient with Microsoft applications (Microsoft Word, Excel and PowerPoint)
• Prior experience in the healthcare industry would be advantageous

The role of the Analyst is to deliver accurate, timely and relevant data analysis and insights to support decision-making on key strategy issues. You will collaborate with SingHealth departments and institutions to ensure timely and accurate report submissions, identify problem areas and conduct research to determine the best course of action to close data gaps. You will also prepare strategy updates and content for Senior Management review and board meetings, co-ordinate strategic dialogues and communicate the strategy to SingHealth departments and institutions and key stakeholders. You will also provide secretariat support for key management meetings.

Job requirements:

• Bachelor's Degree in Information Management, Statistics, Economics, Business, Finance or equivalent
• At least 2 years of relevant experience in data analysis or a corporate planning role
• Possess working knowledge of Balanced Scorecard will be an advantage
• Excellent writing and communication skills
• Proficient with Microsoft applications (Microsoft Word, Excel and PowerPoint)
• Strong analytical and deductive reasoning skills
• Detail oriented and meticulous with the ability to multi task and prioritise concurrent workloads

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a motivated and creative individual who is able to think out of the box to join the Future Health Systems team. You will play a pivotal role in driving innovation and transformation within the hospital as well as co-ordinate initiatives to redefine processes to enhance the existing and future patient journey and care delivery for patients at EGH. Your focus will encompass envisioning new models of care, optimising future patient journeys, expanding access to care and harnessing predictive analytics, which includes project planning, identifying infrastructure growth needs based on the long-term Campus Masterplan, and assisting in building business cases to seek approvals for infrastructure growth and associated funding. You will facilitate workshops, coordinate meetings with stakeholders to understand the project requirements and develop appropriate methodologies, technologies and assumptions for the assigned projects before developing databases and performing detailed data analyses and assessment to facilitate senior management’s decision-making.

• Bachelor’s Degree in any discipline with at least 10 years of relevant experience
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies would be an advantage
• Experience and proven track record of successfully leading and implementing innovation initiatives
• Team player with excellent planning, analytical and critical thinking skills
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment within a growing organisation
• Good presentation skills, adept with the use of Microsoft Powerpoint and/or other presentation software
• Ability to stay motivated and deliver results despite any challenges

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the planning team to support the operational and services development needs in EGH. You will work with stakeholders to develop operational models in line with the development of hospital services and care model, develop operational work flows and emergency response/security plans, co-develop work flow simulations based on various scenarios to test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab. You will also develop procurement and resourcing plans to support assigned operations and support the operational readiness, activation and transition (ORAT) plan of the hospital.

Requirements:

• Bachelor’s Degree in any discipline with at least 10 years of relevant experience, including at least 2 years of experience in management of hospital operations
• Good knowledge in both front-end and back-end support services
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the planning team to support the development of EGH. You will support the implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines. You will also develop end-user briefs, operations requirements, guidelines and work processes, organise workshops for user requirements gathering and test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab. You will also support the operational readiness, activation and transition (ORAT) plan of the hospital, attain the required compliance and licenses for the operations to commence, and facilitate meeting coordination with the various stakeholders.

Requirements:

• Bachelor’s Degree preferably in health-care related discipline with at least 2 years of relevant experience
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with Autocad, Photoshop and presentation software

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the Nursing Lead to organise, drive and coordinate the development of the nursing care models and services, and ensure nursing development work plans are aligned with the other clinical departments and the hospital’s objectives. You will provide secretariat services for workgroups organised in support of these activities as well as work with the Nursing Lead to coordinate nursing manpower planning and nesting strategies for EGH.

You will also facilitate and manage activities relating to nursing education and training. You are expected to collaborate effectively with other stakeholders to support the overall nursing development needs.

Requirements

· Recognised degree in any discipline

· Minimum 6 years of related work experience

· Prior experience in a healthcare sector (hospital or community setting) is an advantage

· Familiar with data analysis and presentation software

· Team player, innovative, resourceful and independent individual

· Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation

· Good analytical, presentation and writing skills as well as ability to work under tight deadlines

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will support the development of key organisational processes such as performance management and reporting, data analysis and knowledge management to enable EGH to meet its organisational goals and objectives. You will also undertake other assignments, including corporate planning and strategy development, as required by the department.

Requirements

• Recognised degree in any discipline, preferably with a statistics, business analytics or data science background
• Minimum 6 years of relevant experience, preferably in a healthcare environment
• Proficient with business intelligence and analytics platforms such as Oracle Business Intelligence (OBIEE), Tableau as well as analytical software such as SPSS, SAS, Stata or R
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment within a growing organisation
• Ability to work well and adapt to change in fast-paced and evolving conditions
• Action-oriented, highly motivated and target-focused

You will collaborate and support the department in driving the strategy process for SingHealth, from strategy development to the design and implementation of strategic initiatives and alignment. You will provide corporate planning and performance management advisory to SingHealth departments and institutions. You will also provide secretariat support for key management meetings.

The role requires a working knowledge of a variety of technical processes within strategy and performance management as well as the ability to evaluate and modify approaches to meet stakeholder requirements. It will include development of work plans and performance management frameworks.

Job requirements:

• Bachelor's Degree in Finance, Management Science, Business Administration or equivalent
• At least 6 years of relevant experience in corporate planning or management reporting, preferably from a management consulting background
• Strong written, analytical and critical thinking skills
• Excellent negotiation, persuasion and communication skills to interact with staff from all levels
• Resourceful and proactive individual who is able to work well independently and in a team
• Detail-oriented, good organisational skills, able to multitask and prioritise concurrent workloads
• Proficient with Microsoft applications (Microsoft Word, Excel and PowerPoint)
• Prior experience in the healthcare industry would be advantageous
• Must be fully vaccinated against COVID-19

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will be responsible for designing, implementing, and managing primary care and preventive health programmes for the hospital in partnership with the SingHealth Office of Regional Health. This role focuses on improving the health outcomes of residents residing within the assigned EGH population catchment, while addressing social determinants of health and implementing strategies to enhance preventive care, chronic disease management, and overall wellness of the residents.

Requirements:

• Good Degree in any discipline with at least 8 years of relevant experience, of which 2 years were in a managerial capacity preferably in the healthcare industry
• Master’s Degree or equivalent in Public Health, Health Management, or its equivalent would be an advantage
• Proven experience in population health management within a hospital or healthcare setting would be an advantage
• Strong knowledge of Singapore’s healthcare landscape and regulations
• Proficient with data analytics tools and techniques
• Possess excellent communication, leadership and collaboration skills with the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player with the ability to manage cross-functional and institutional relationships and work independently
• Ability in managing complex, ambiguous and challenging situations
• Must be fully vaccinated against COVID-19

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a dynamic and experienced individual to join our team in the vendor and contract management role. You will play a crucial role in managing the correspondence and liaison with relevant vendors to ensure the strategic and operational needs of the hospital are met. You will manage vendor contracts efficiently and effectively to achieve said strategic objectives by overseeing vendor relationships and contract management processes, including vendor selection and management. You will support the drafting of service level requirements and the scope of work for ensuring compliance with hospital policies and regulatory requirements. You will also monitor contract performance and KPIs, addressing any issues in a timely manner.

Additionally, you are expected to oversee the day-to-day operations upon EGH’s opening.

Requirements:

• Bachelor’s Degree preferably in a health-care related discipline with at least 2 years of working experience
• Proven experience in vendor and contract management, preferably in a healthcare or hospital setting
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a dynamic and experienced individual to join our team in the food services role. In this role, you will be instrumental in supporting the set-up and management of all aspects of food services operation to ensure the delivery of high-quality and nutritious meals to patients, staff, and visitors. You will assist to develop and implement food service policies and procedures in compliance with health and safety regulations, managing budget and financial aspects of food services operation, collaborating with nutritionists and dietitians to plan menus that meet patients’ dietary needs, and assist in overseeing the procurement of food and supplies.

Additionally, you will support in managing and training the food services staff, ensuring that they adhere to food safety standards and provide excellent customer service. You will also be involved in developing and implementing initiatives to improve the quality and efficiency of food services operations, such as implementing new technologies or sustainable practices.

Requirements:

• Bachelor's Degree in Dietetics and Nutrition, Food Service Management, Hospitality or equivalent with at least 2 years of working experience
• Proven experience in food services operation, preferably in a healthcare or hospital setting
• Comprehensive knowledge of food safety regulations and sanitation practices
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

In this role, you will be part of the pioneer team providing crucial support for the monthly financial closing processes. You will also prepare the budgeting and forecasting submissions.

You will be the key resource responsible for ensuring all financial transactions are supported and approvals are sought for claims processing. You will also review requests from stakeholders to ensure compliance with the Terms of Reference (“TOR”) of the respective funding sources.

In addition, you will assist in matters relating to audit, GST and taxation matters to ensure compliance with Financial Reporting Standards, Companies’ Act and other relevant statutory requirements, policies and guidelines of the Hospital.

Requirements

• Bachelor’s Degree in Accountancy or equivalent
• Proficiency with Microsoft Office applications
• Team player with the ability to manage cross-functional and institutional relationships
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Excellent organisational and prioritisation skills
• Systematic and meticulous
• Ability to handle complex, ambiguous and challenging situations under fast-paced and evolving conditions
• Must be fully vaccinated against COVID-19

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

As part of the team, you will ensure process efficiency by supporting your supervisor to work with stakeholders to review, design and automate patient’s billing and collection journey for EGH. You will manage the billing and collection workflow which will incorporate national initiatives such as NBS, EPIC etc. You will also develop Patients’ Receivables dashboard and provide meaningful insights for credit management.

Your responsibilities also include design and development of the work instructions for on-the-job training contents. You will establish Policies and Procedures and Standard Operating Procedures relating to Finance for efficiency, effectiveness, and compliance.

In addition, you will participate and contribute ideas / solutions to Workgroups / Committees and evaluate solutions for best outcome. You will provide secretariat support and assist in patient’s journey requirements assigned with clear project objectives, timeline and key milestones established. You will also complete systems implementation and UAT testing.

Requirements

• Bachelor’s degree in Business Administration or equivalent
• Minimum 6 years of related working experience preferably in a healthcare setting
• Proficiency with Microsoft Office applications
• Knowledge in Data Analytics tools such as Tableau etc is preferred
• Able to work in a dynamic and fast paced environment
• Team player with the ability to build and sustain relationships with diverse set of stakeholders in a fluid environment and a growing organisation
• Systematic and meticulous in work
• Adept at handling complex, ambiguous and challenging situations
• Must be fully vaccinated against COVID-19

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will be part of the team responsible for the implementation of the various functions and sections of the Clinical Services to ensure compliance with relevant clinical statutory and regulatory requirements and proper discharge of obligations under the Ministry of Health’s Service Level Agreement.

You will supervise the Clinical Services and Medical Affairs staff in developing clinical governance frameworks and policies, improving professional and clinical quality and practice as well as overseeing the Clinical Notes Review Programme to meet regulatory requirements at different project phases of the Hospital building.

You will be responsible for managing and coordinating all medico-legal issues and providing support to clinical and non-clinical departments on other general legal matters for timely reporting of events.

You will also oversee the clinical administration team that supports the development of the clinical research, innovation, education and informatics as we develop the new Eastern General Hospital.

Requirements:

• Basic Medical Degree or Bachelor’s Degree in Nursing, Pharmacy, Allied Health or equivalent with good clinical experience
• Minimum 12 years of related work experience with proven managerial or supervisory experience in leading team/project
• Relevant knowledge of healthcare regulatory standards and working experience in handling medico-legal complaints/claims in a hospital setting or legal field
• Good understanding of biostatistics, quality improvement principles, redesign and management
• Ability to handle large amounts of information, documents and simultaneous tasks in a systematic manner
• Possess excellent interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Possess high level of integrity and strong sense of responsibility
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

As part of the Policy & Planning team, you will review and develop HR policies to ensure they comply with prevailing laws and regulations and are aligned with SingHealth’s strategic directives and Cluster HR policies. You will manage various aspects of Strategic Planning for HR including the Balanced Score Card (BSC), Enterprise Risk Management framework as well as the setting of strategic goals and monitoring of workplans for the HR domain. You will be required to conduct environmental scans and support the HR Domain in keeping abreast of leading best practices in human resource strategies and healthcare human capital management.

Job Requirements

• Degree in any discipline with at least 6 years of experience in Human Resource and/or healthcare industry
• Prior working experience in the Healthcare industry would be an advantage
• Possess strong verbal and written communication skills
• Proficient in knowledge of employment and industrial relations laws and its practical application
• Proficient with Microsoft applications (Excel, Word & PowerPoint)
• Team player with excellent interpersonal skills and able to develop and maintain positive working relationships across organisation
• Must be fully vaccinated against COVID-19