Total 9 operations advisor job vacancies in The United States of America

Role Responsibilities

Job Summary

· We are looking for a dynamic and experienced individual to lead the Sub-Advisor and Customised Solutions team, which is part of the Group Advisory and Managed Investments team (Wealth Management) within Standard Chartered bank.

· Group Advisory and Managed Investments team covers Funds, Alternative Investments and ETFs and owns the approval process for these products across the retail and private bank segments

This role is to:

· Lead the Signature Securities Portfolios (SSP) - a set of portfolios of individual securities, actively managed based on model portfolios by select third-party sub-advisors

· Lead the SC Funds umbrella – a range of white label mutual funds managed by third-party sub-investment managers and distributed exclusively by Standard Chartered Bank

· Develop and manage end-to-end a competitive private market co-investment platform giving our private bank clients access to single deals globally

Responsibilities

Product Management

· Maintain oversight on third-party managers in the portfolios, carrying out ongoing performance monitoring and due-diligence work

· Work closely with the bank’s fund selection team – to ensure optimal process alignment, and monitor and select the best third-party managers globally, both traditional and alternative, to distribute to our clients

· Evaluation, and implementation direct investing opportunities for co-investment platform across asset classes (i.e. private equity, private credit, real assets)

· Active engagement of general partners to facilitate client access to deals through co-investment platform.

· Maximising the success of existing solutions and identifying and growing new large-scale opportunities

· Identifying future commercial success ideas and working with key stakeholders to ‘make things happen’

Governance

· Day-to-day portfolio monitoring of third-party single securities mandates and white label funds

· Working in conjunction with our third-party managers to ensure client portfolios are in line with mandates/ objectives

· Performance attribution and monitoring

· Close collaboration with our Middle/ Back Office/ Compliance business functions

· Deep understanding of how operations link to front office and take ownership for linking these functions and ensuring the processes run smoothly.

· ‘End-to-end ownership’ of the process from front office to back/ middle office functions

· Dealing with compliance and regulatory issues

· Working with key stakeholders to design robust, efficient processes

· Prepare materials for key governance meetings

Client Focus - Sales & Marketing Support

· Communicate effectively the merits of our market leading propositions to our client teams

· Manage and develop internal and externally approved marketing collaterals

· Support client pitches and portfolio reviews as required, including profile and pitch book updates

· Lead and coordinate the sales and marketing effort across distribution segments for SC Funds launches

· Support of our private bank frontline to engage clients about our private market co-investment platform

· A strong commercial mindset , with a drive to grow the business, is key

Risk Management

· Embed a risk culture that support the Bank’s strategy and philosophy for the management of risk and may be called upon to define risk policy within scope of responsibility

· Ensure that effective arrangements are in place within WM in the region for the prevention of money laundering in line with the Group Policy and Standards, respective country regulatory guidelines and local legal requirements. In particular, ensure that the obligations on reporting suspicious activities are met.

· Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Affluent and Wealth management leadership

· Risk, Compliance, Operations, Legal teams

· Function Heads and dedicated functional partners

· External regulatory bodies and commercial/third-party entities

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore/Wealth Management/Group Managed Investments; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our ideal candidate

· 10+ years focused experienced in third-party managers selection with the relevant experience for both traditional and alternative investment strategies

· Extensive experience in dealing with private assets (private equity, private credit, real assets) from a structuring, due diligence, and selection point of view

· Knowledge of, and aptitude to deal with, operational complexities of separately managed accounts, single securities mandates, mutual funds and alternative investment structures

· Prior client facing experience in a private bank is required

· Undergraduate degree, preferably with an Economics/Finance background

· CFA, CAIA and other similar qualifications preferred

· Deep understanding of financial markets and investment instruments

· Mandarin language would be advantageous as the scope of the role will be to work on clients from predominantly in the North Asia based market (predominantly Chinese).

· Bachelor’s Degree In Finance, Economics, Or Related Field; Cfa Is An Advantage

Role Specific Competencies

· Third-party Manager selection

· Alternative investment

· Client Facing Experience

· Sales Marketing

· Portfolio Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role Responsibilities

Job Summary

The role is to drive the strategic direction and develop an impactful agenda for vendor management across Supply Chain Management (SCM) globally in order to further enhance the competitive edge of the Bank.

Drive the overall SCM Vendor Management agenda to ensure a consistent and quality approach in Vendor Management across the Group. This includes defining the value proposition and obtaining Business buy-in for the scope and longer-term benefits of Vendor Management for Global Businesses/Functions. Embed and optimises a partnership framework with Vendors to increase service offering, improve capabilities & competitiveness, and improve performance.

Design, influence and execute the Supply Chain Sustainability operations for the Group. This includes embedding a consolidated Environmental, Social and Governance (ESG) approach and methodology for new suppliers and across the existing supply base. Working closely with internal and external stakeholders such as NGOs and technology vendors and leveraging the Vendor Management teams to embed the Bank’s Sustainability agenda across its supply chain.

Responsibilities

The role is to drive the strategic direction and develop an impactful agenda for Vendor Management globally including sustainability operations in order to further enhance the competitive edge of the Bank.

Strategy

Vendor Management

· Drive the overall SCM Vendor Management agenda to ensure a consistent and quality approach in Vendor Management across the Group. This includes defining and providing clarity on the scope and value proposition of Vendor Management within SCM and Global Business/Functions

· Lead and influence senior engagements with Business/ Functions for the buy-in of SCM Vendor Management Services including the appointment of Strategic Owners for key relationships

· Define and agree the approach and methodology for Vendor segmentation with Global Business/Functions Heads to drive effective the supplier performance and contract management

· Establish performance scorecards across a service/vendor type or at client/stakeholder level

· Define and align measurable SLAs and KPIs across a service/vendor type

· Establish and monitor gain share mechanisms and other forms of outcome-based and commercial arrangements

· Assist in developing and maintain the Vendor Management Standards

· Establish world-class vendor management process, implement appropriate measures of success and benchmarks, use market leading techniques e.g. A3 to optimise operations, and own the roadmap and implementation of supporting technology enablement

Sustainability Operations

· Lead the sustainability operations team in SCM to deliver high quality reporting with the necessary quality required to avoid claims of greenwashing and pass external assurance

· Assist the SCM MT to prioritise the full ESG agenda supported by practical implementation roadmap and that the strategy is outcome driven. Devise practical implementation options with clear outcomes, cost benefits analysis and reporting metrics

· Proactively engage with GCFO Sustainability and Net Zero teams to ensure alignment of reporting, processes, and adoption of technology solutions with a particular focus on leveraging client facing solutions and data sets

· Collaborate with Head Supply Chain Sustainability to devise systematic and measurable metrics so that the SCM MT and other key stakeholders have full visibility on SCM ESG progress and achievements

· Coordinate ESG process development efforts within SCM to ensure embedment of initiatives across relevant business processes as well as operations (including business travel, vendor strategies, contract management etc)

Stakeholder Management

· Support in communicating the value proposition of Supply Chain ESG/Sustainability in the Bank and promote the strategic positioning of the relevant initiatives within the Sustainability community of the Group

Cross Functional Engagement

· Maintains thought leading relationships with senior business stakeholders and senior key vendor service owners to ensure that service improvement opportunities are communicated effectively and consistently

· Work in a highly effective Supply Chain Management (SCM) team to deliver Vendor Management services that exceed stakeholder and client expectations

Processes

· Establish a world-class vendor management process, implement appropriate measures of success and benchmarks, use market leading techniques to optimise operations, and own the roadmap and implementation of the technology enablement

· Establish performance scorecards across a service/vendor type or at client/stakeholder level

· Devise systematic and measurable metrics so that SCM MT and the other key stakeholders have full visibility on SCM ESG progress and achievements

· Deliver a high level of data quality that can be relied on for external representations

People & Talent

People Management

· Leads the Vendor Management and Sustainability Operations team in the SCM CoE

· Set up teams to embed Vendor Management which include strategic development and performance measures into clusters/countries/ Hub

· Identifies and develops Talent

· Collaborates on objectives and aspirational growth opportunities

· Carries out performance assessments

· Ensures Mandatory Training completed

Risk Management

· Ensure that Reputational and Sustainability Risk is consistently managed as it relates to the Vendor Management process

· Define and align measurable and SLAs and KPIs across a service/vendor type

· Assist in developing and maintaining the Vendor Management Standards

· Lead the embedding on consolidated ESG scoring into Supplier evaluations

Governance

· Define and agree the approach and methodology for Vendor segmentation with Global Business/Functions Heads to drive effective the supplier performance and contract management

· Proactively engage with GCFO Sustainability and Net Zero teams to ensure alignment of ESG ambitions, strategy, and roadmap (including reporting, processes, and adoption of technology solutions)

· Ensure effective governance and controls for supplier risk management across the Bank, manage the Vendor and contract management framework globally

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

· Lead the Group/Country Stakeholder to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

· Key stakeholder interactions are Senior Global Business / Function Heads: MT-1

· SCM regional teams; Regional Heads, Regional Category Managers, Country sourcing managers, Risk and Governance Head and Risk and Governance Managers

· Working with Senior Business Leaders to manage the most significant third party relationships in the Bank

· Cross functional teams during Global Category Heads for to ensure alignment on the commercial category strategies. Other Key Stakeholders include but not limited to Risk Groups, Legal, Compliance, Tax and Finance

Other Responsibilities

· Embed Here for good and Group’s brand and values across the Group with a particular focus on sustainability goals & aspirations

Third Party Risk Management and Reporting

· As Vendor Management is a new capability, provide continual clarity across group, regions, and countries with respect to the roles and responsibilities of Contract Owners, Vendor Management teams and TPRM teams

· Maintain strong working relationship with Senior control group peers

· Ensure effective governance and controls for supplier risk management across the Bank, manage the Vendor and contract management framework globally

Contractual Nous

· Strong understanding of contract management process, and ability to coach others on best practices

· Influences the contractual negotiation with the strategic vendor to support big sourcing deals

· Ensure the right teams are set up to effectively manage contracts

Project Management

· Prioritise, own and project manage vendor management initiatives leveraging the wider support of the SCM community and stakeholder groups

· Develop, manage and own the project management infrastructure to ensure the Group adequately addresses any regulatory changes in relation to vendor management. This includes setting up the mechanisms such that prioritised initiatives are delivered as per agreed objectives and outcomes

Regulatory and Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

· Lead the Group/Country Stakeholder to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Our Ideal Candidate

· Academic/ Professional Qualifications

o Degree in Purchasing, Supply Chain Management, Economics or Business Administration

· Experience

o 3+ years working experience in Vendor Management with an additional 10 years working in Supply Chain Management roles

o Previous experience of working within the Financial Services Industry is an advantage

o Relevant experience in stakeholder management (i.e. practices, leadership, effectiveness)

· Specialised knowledge or skills required

o Able to use ERP systems such as SAP Ariba

o Good understanding of analytics and reporting tools

o Good working knowledge of contracts & familiar with legal agreements

o Advanced commercial knowledge in Vendor Management

o Advanced business management skills including stakeholder management, commercial judgment and process improvement

· Strong critical thinking and reasoning skills with ability to analyse quantitative and qualitative data and information to make informed decisions

· Excellent negotiating and persuasive skills, both in one-on-one and group situations

Role Specific Technical Competencies

· Supplier Performance Management

· Project Management

· Knowledge in ERP system (Ariba)

· Commercial Contract knowhow

· Communication skills

· Commercial Risk Management

· Contract Management

· Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role Responsibilities Strategy Ensure effective performance in the fraud risk management function thru assisting the Head Fraud Risk Operations, Hong Kong as well as working closely with other team members to adhere to policies and guidelines, taking initiatives to identify risk areas and suggesting changes of control measures. Business Manage to handle daily operations of prevention of fraud risk and investigation processes of suspicious fraud cases. Handle and communicate with FRSC ensuring services provided meeting the agreed Service Level Agreement. Analyse fraud transaction patterns defrauding behaviours to advance fraud preventive device / measures in order to minimise fraud losses. Coach the FRO officers to conduct the daily routines and tackle unusual situation if any. Ensure fraud recovery opportunities are fully optimised. Maintain good relationship with law enforcement officials, card associations and card issuing / acquiring members in order to take efficient and adequate risk control measures to reduce losses. Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country. Processes Assist to lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the team. Assist to develop and maintain fraud management capabilities, skills and infrastructure in the country that are in compliance with both internal policies and external regulations and are responsive to fraud attacks. Respond quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated to the Manager. Enhance the fraud detection capability in both lending & non-lending products. Ensure Lessons Learned shared with stakeholders on timely manner. Assist the Manager to develop and conduct fraud awareness and investigation training programs for the country fraud management unit. Continuously improve the operational efficiency and effectiveness of fraud risk management processes. Ensure effective recovery tracking process in place in the country. Risk Management Identify and share industry best practices and work with the businesses for their feasibility and implementation. Develop a collaborative relationship with law enforcement agents, peer banks and fraud risk industry forums to help detect and mitigate fraud. Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis. Governance Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines. Embed the Group's values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employee forms part of the culture. Key stakeholders Internal stakeholders Group Fraud Risk Operations Fraud Risk Surveillance Centre Financial Crime Compliance Business & Segments Credit Team - Policy & Collections Operational Risk Internal IT partners supporting CPBB business HR & L &TD team Operations, Client Care Centre and Customer Experience Management External stakeholders Auditors and Regulators Associations (Visa, MasterCard, other Regional / Local forums) and peer Banks Law Enforcement agencies Suppliers, vendors and consultants Our Ideal Candidate Professional qualification might not be required. Role Specific Technical Competencies Manage Conduct Manage Risk Manage People About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

SG Financial Crime Surveillance Operations (FCSO) Apprenticeship Programme Recent Polytechnic Graduates who join the SG FCSO Apprenticeship Programme will go through a 12-month learning and development journey across various SG FCSO functions (including but not limited to Transaction Monitoring, Name Screening & Control Operations). During this learning journey, you will embark on two 6-months rotations. You will be exposed to different projects and tasks, alongside structured trainings, mentorship and on-the-job learning. Through the programme, you'll experience an incredible and varied global learning experience, which include: Talent assignments Technical and professional skills training Future skills and development workshops Targeted online learning Inspiring thought leadership speaker events Real-life business problem solving and more We'll provide you with the tools, training, network, and support to help you become a change agent, and drive innovation and creativity across the Bank. Investigations To investigate risk events / cases: Escalated by Financial Crime Surveillance Unit (FCSO-AA) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening); Other escalations as per procedures / DOI; (and) Any other matter as directed by Country Head of FCSO for identifying suspicious transaction / activities with Group policy and procedures, law and regulations in Singapore on AM;/CFT To support Country Head of FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to Providing guidance and training to Case Investigation Specialists and relevant value chain stakeholders (e.g. FCSO-AA, FCSO-QCO, and FCSO-RFI); Monitoring relevant metrics and lead requisite actions to intervene, where required; Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and like; Securing credible audit / review outcome for the unit; Ensuring timely reporting and escalation of significant risk issues to management; and Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purposE Business Analyse comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends People and Talent Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management. Assess risks arising from products / segments / geographies / customers / transactions. Ensure that significant investigations are concluded internally and externally where relevant (including cross-border). Support senior oversight of FCSO SG. Governance Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF). Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Our Ideal Candidate Graduated with a Polytechnic Diploma with less than 2 years of working experience Keen interest in Banking and Finance industry Knowledge and interest in Financial Crime Compliance (AML/CFT, Sanctions and ABC), particularly in case investigation Understand of MAS Notice 626, and others, like guidance / circulars Processes excellent interpersonal skills, multi-cultural awareness and sensitivity Be able to make sound judgement on business practices, regulatory relationship management and reputational risk Independent worker who can demonstrate robustness in ethnics and resilience Exceptional written and oral communication skills

The Role Responsibilities

There are dual responsibilities, firstly to support Country Head of FCSO to discharge responsibilities from an FCSO Investigation perspective and secondly to support Country Head of FCSO insofar as they relate to the management and oversight of controls related processes. The incumbent has to be mindful of conflict of interest in discharging the dual responsibilities.

Strategy

· Input to Country operating model design of relevant FC Framework and business processes.

· Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country for necessary Surveillance Operations.

· Implement the vision, strategy, and direction for the Country FC, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations

Business

· Analyse comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations.

· Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.

Processes

· Act as Process Owner for FCSO-owned (sub-) processes under the Group’s Risk Management Framework, including implementation and roll-out of relevant processes and DOIs.

· Develop, keep-up-to date and recommend for approval by the relevant Risk Committee, appropriate FCSO Controls policies/procedures/DOIs to address financial crime risks, aligning with relevant regulatory requirements

· Providing governance and oversight over the implementation of FCSO Controls -related policies and procedures in Country to ensure compliance with such policies and procedures.

Investigations

To investigate risk events / cases:

· Escalated by Financial Crime Surveillance Unit (FCSO-AA) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening);

· Other escalations as per procedures / DOI; and

· Any other matter as directed by Country Head of FCSO

For identifying suspicious transactions / activities, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT.

People & Talent

· Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

· Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.

· Collaborate with training teams to input to training curriculum to support closing of capability gaps.

· Ensure Country is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.

· Ensure staff in Country have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

Risk Management

As applicable to activities managed under FCSO Controls

· Maintain oversight of risk mitigating action plans.

· Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management

· Ensure that detection scenarios that are developed and deployed are fit-for-purpose.

· Apply Group and FCSO policies and processes (AML surveillance, client screening, risk assessment) to manage risks.

· Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.

· Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.

· Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.

· Ensure that significant investigations are concluded internally and externally where relevant (including cross-border).

· Provide intelligence inputs to support calibration of bank’s Risk Methodologies (including aggregate client risk, product risk and country risk assessments).

· Ensure that the relevant lists and database as used by the screening systems are up-to-date

· Ensure that detection scenarios that are developed and deployed are fit-for-purpose

· Review and assess existing system and controls relevant to FCSO to ascertain operational performance effectiveness

Governance

· Attend relevant meetings.

· Ensure tracking and remediation of surveillance and investigations related regulatory findings.

· In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.

· Propose control improvements, enhancements and simplifications where appropriate.

· Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).

· Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.

· Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCSO function.

· Lead or influence significant programmes of work in support of the financial crime compliance objectives.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Regulators

· Local Financial Intelligence Unit and Law Enforcement Agencies

· Country CEO

· Country CTOO

· Country Operations

· Country FCC

· CFCC

· Country Audit

· Country Legal

· Regional and Group FCC

· Regional and Group FCSO

· Peers in other banks / industry

Other Responsibilities

· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

· Degree or Professional Education/Qualifications from a recognized University.

· 5+ years of experience in Compliance professional standing with specific focus on FCC (AML/CFT), case investigations.

· Demonstrated experience with handling of Production Orders from Law Enforcement Agencies.

· Regulatory engagement with local regulators.

· Be well-verse in the understanding of the MAS Notice 626, and other like guidance / circulars.

· Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk.

· Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity.

· Ability to manage and give leadership to functional stakeholders.

· Sound judgement on business practices, regulatory relationship management and reputational risk.

· Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders.

· Be able to operate independently and demonstrate robustness in ethics and resilience.

· Professional certification such as ACAMS and ICA Diploma is preferred but not mandatory.

· Excellent verbal and written communication skills.

Role Specific Technical Competencies

· Compliance Policies and Standards

· Compliance Advisory

· Compliance Review and FCC Assurance

· Surveillance (including Screening and Monitoring)

· Investigations

· Compliance Risk Assessment

· Regulatory Liaison

· Manage Change

· Manage Projects

· Manage Conduct

· Manage People

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

Working as part of the Singapore Wealth Mgmt Operations (WMO) team to provide end-to- end governance of Operational processes covering WM products of GBS and WMO hubs. The incumbent will work with key stakeholders across Corporate actions, Settlements, Asset Transfers, Account Maintenance, Tax Operations, Balance Sheet Substantiation, Nostro, Sundry & Suspense Reconciliation and support Country / Group related Projects and Process enhancements.

Business

· Manage and support WMO’s stakeholders including CMPS, Product, GBS hubs in KL & India, Contact Centre & Client experience teams, Compliance, Finance, Regulators and auditors.

Processes

· The Job holder will be supporting Reconciliation, Preparation, printing and mailing of Advices & Contract notes. Preparing batches / instructions like (CAR, QAMIS, BANCA, Email batching) for different counterparty to process; Follow-up on applications/ instructions for shares transfer opening & FX contract utilization; Account Maintenance for Equities trading a/c, Online mutual funds and online trading account Opening & Closing.

Risk Management

Reconciliations & Balance Sheet

· Support the monitoring, escalation and resolution of significant Nostro, Sundry & Suspense, Trade & Postion breaks

· As part of the Balance sheet substantiation process, support the preparation and approvals of all Sundry & Suspense balances submitted in the Financial Control System (FCS).

Governance

· Working as part of the Singapore Wealth Mgmt Operations (WMO) team to provide end-to- end governance of Operational processes covering WM products of GBS and WMO hubs. The incumbent will work with key stakeholders across Corporate actions, Settlements, Asset Transfers, Account Maintenance, Tax Operations, Balance Sheet Substantiation, Nostro, Sundy & Suspense Reconciliation and support Country / Group related Projects and Process enhancements.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Outsourcing Service Providers including GBS India, KL, HK & SG hubs.

· Regulatory Compliance Teams.

· BRMs and TPRM teams

· WM COO Leads.

· CMPS & Product Leads.

· Country Finance & Group R2R teams.

· Auditors – External & Internal

Other Responsibilities

· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; where applicable.

Our Ideal Candidate

· Diploma/ any degree from a recognized University.

· 1+ years of working experience in Banking and/ or Financial services.

· Sound knowledge in Wealth Management Operations is preferred.

· Product Knowledge including Equities, Mutual Funds, Unit Trusts and Structured Notes.

· Balance Sheet Substantiation and Breaks Management

· Good in Outsourcing Governance and Periodic risk reviews & SRM

· Manage Regulatory Compliance & Tax operations

· Excellent in providing quality, timely and adequate Client Servicing

· Meticulous, good Team player, positive attitude, proactive in nature.

· Excellent communication skills; able to effectively engage, influence and manage stakeholders.

Role Specific Technical Competencies

· Product Knowledge of Capital market products including Equities, OTC Derivatives, Securities, Unit Trusts and Structured Notes.

· Balance Substantiation and Breaks Management

· Outsourcing Governance and Periodic risk reviews & SRM

· Regulatory Compliance & Tax operations

· Client Servicing

· Risk Management

· Sound Knowledge in MS Office skills.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

· Process and Controls – supporting MO processes and controls

· Documentation – updating of procedural documentation, service meeting minutes and governance meeting packs

· New business initiatives / requirements – setting up meetings, documentation of action plans / requirements and follow up

Process and Controls

· Develop a good understanding of the operational processes and control in DPM MO and propose improvements continuously

· Support day-to-day activities such as checking trade instructions, compliance with investment guidelines, performance computation and client orders

· Checks invoices received, obtain approvals and ensure payments are made timely

· Build and maintain strong working relationships with DPM team, SAS Team, PvB Operations, and Finance

Documentation

· Review existing procedures documentation to ensure that day-to-day activities are fully included and update for agreed changes with adequate details.

· Update any DPM client orders related process changes in FAQ for PvB Frontline.

· Support preparation of agenda and pack for service review meeting with external service provider and document minutes

· Support updating of trackers on outstanding actions / issues with DPM and service provider

· Help with the collation of data and information needed for due-diligence checks and assessment

New Business Initiatives / Requirements

· Ensure that new business initiatives and requirements are captured in DPM or MO tracker

· Support setting up of meetings with relevant stakeholders and document key discussion points and action plans

· Follow up on completion of action plans with relevant stakeholders

Operational Risk

· Support documentation of controls reported as KCI metrics and archiving

· Support capturing of operational risk event in M7.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Conduct Principles. Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· DPM team, SAS Team, PvB Ops, Finance and Outsourced Service Provider

Our Ideal Candidate

· 5+ years of experience in Private Banking / Wealth Management operations

· Prior People and Team Management experience.

· Strong understanding of wealth products including its process standards and operating controls.

· Understand business strategy, value proposition and client value proposition.

· Deep understanding of processes, processing platforms, operations, service and technology, and ability to leverage on technology and automation, and effective risk management and governance controls including effective compliance controls, oversight.

Role Specific Technical Competencies

· Financial product knowledge

· Wealth Operations knowledge

· Business Communication

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Role Responsibilities

Job Purpose

· Deliver investment advice that meets client’s financial objectives and needs profile

Key Responsibilities

· Partner with the Priority Banking Relationship Manager to provide timely and relevant investment advisory services given client’s financial objectives and needs profile

· Utilise in-house advisory platforms to deliver holistic investment advisory to clients

· Strengthen the value proposition of the IA team through contributing investment ideas/themes and speaking at market outlook events

· Participate and promote digital initiatives, facilitate webinars to drive better wealth management client journey and penetration

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

· Degree Holder in the fields of either Finance, Business, Economics or Banking

· 5 years of experience in advisory role or similar capacity

· Demonstrate Passion & affinity for the financial markets

· Strong understanding of key products: Unit Trusts, Bonds, FX and Structured Products

· Fluent in both written and verbal business communication, and an ability to articulate information, ideas and solutions to client succinctly

· Linguistic proficiency and cultural awareness

· Experience in Managing Malaysia, Indonesia, ROW Markets

· Good understanding and command of Bahasa Indonesia as the incumbent will be supporting Malaysia and Indonesia Markets.

· Self-driven team player who takes initiative and detail oriented

· Understanding and familiar of cross border rules and regulations

Role Specific Technical Competencies

· Financial Knowledge

· Bank Products

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role Responsibilities

The jobholder will provide best quality banking service to customers by providing efficient Sales and Administrative support to the Sales Team and ensuring timely correspondence with other key stakeholders such as Operations.

• Efficiently and effectively process routine transactions in accordance with guidelines / standards and strive to execute tasks and assignments accurately (error free processing),
• Pre-screening of customer applications and verification of supporting documentations to ensure completeness and accuracy.
• Calling/conducting verification with customers for pending document / information via phone.
• Ensure accurate and efficient data entry into the relevant SCB systems
• Update daily sales statistics and MIS reports
• Continuously provide feedback and recommendations for improvements to process workflow, systems, and sharing of best practices.
• Understands that his/her actions have an impact on the customer directly or indirectly and relate error free processing to customer
• Proactively identify, assess and mitigate risk issues
• Prioritizes and schedule own work accordingly to meet workload peaks and troughs

Business

• Awareness and understanding of the Sales & Support function

Processes

• Need to have adequate understanding of processes within the function

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Sales Team
• Product Team
• Operations Team

Our Ideal Candidate

• 2 years of experience in Banking
• Tertiary qualification in any relevant qualification experience.
• Commitment to quality in performing required tasks.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast-paced agile environment.
• Possess exceptional stakeholder management, presentation skills and effective oral/written communications and a team player.
• Easily adaptable and thrive in challenging environments and willing to learn and take on new challenges.

Role Specific Competencies

• Prior sales and service experience in retail banking / banking operations is desirable
• CCPL product experiences
• Knowledge in CCPL Sales & Acquisitions processes
• Stakeholder management
• Diploma / Graduate

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers