Total 3,831 Others level Customer Service job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Responsibilities:

• • Conceive and develop efficient and intuitive marketing strategies.
  • Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
  • Initiate and control surveys to assess customer requirements and dedication.
  • Maintain relationships with vendors and clients to ensure collabouration in promotional activities.
  • Oversee progress of campaigns using various metrics and submit reports of performance.
  • Work with managers in preparing budgets and monitoring expenses.

 

Requirements:

• • Proven experience as marketing executive or similar role.
  • Thorough understanding of market research techniques, data analysis and statistics methods.
  • Good knowledge of strategic planning principles and marketing best practices.
  • Excel in MS Office and marketing analysis.
  • Outstanding communication and people skills.
  • Excellent organizational and time-management abilities.
  • Creativity and commercial awareness.
  • Possess at least a Bachelor's Degree in Marketing, Business Administration or relevant discipline.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Identifying, diagnosing and rectifying hardware and software faults, including liaising with suppliers if necessary Using software updates and patches, management consoles for encryption and anti-virus, and multi team liaison Ability to analyse data and determine trends or potential problems and anomalies (e.g. IT Service) Create and provide solutions to end users based on incoming data from technical and non-technical sources Undertake initial assessments and triage covering a variety and often complex range of IT issues across a broad spectrum of software, hardware and administration using high level of broad based generalist knowledge and experience Identifying, working with and escalating incidents and service requests to relevant other support teams based on incoming data from technical and non-technical sources Proactively identifies and resolves data quality issues within IT Service Management tool Provide advice to end-users and colleagues on the specifications of new hardware and software Provide basic user training on peripheral devices for connecting remotely to the Organisational Network Using Remote Desktop and Terminal services Installation and configuration of new PCs, peripherals, mobile phones and printers Installation and configuration of end user devices operating systems, as well as Microsoft Office suite, applications and utilities.

1. Administrative Support:Manage office operations, including answering phones, responding to emails, and handling correspondence.
   Maintain organized filing systems for documents, records, and company resources.
   Schedule appointments, meetings, and travel arrangements for team members.
   Coordinate with external vendors and service providers as necessary.
   
2. Marketing Assistance:Support the development and execution of marketing campaigns and strategies.
   Assist in creating simple marketing materials
   Monitor and update social media channels, website content, and online listings.
   Assist in co-ordinating promotional events, trade shows, and other marketing initiatives.
   
3. Customer Relationship Management:Interact with customers and clients in a professional and courteous manner.
   Address inquiries, resolve issues, and provide exceptional customer service.
   Maintain customer databases and ensure accurate and up-to-date information.
   Collaborate with sales team members to support customer acquisition and retention efforts.
   
4. Data Management and Analysis:Compile and analyze data related to marketing campaigns, sales performance, and customer feedback.
   Generate reports and insights to inform decision-making and strategy development.
   Utilize software and other tools to manage customer interactions and marketing activities effectively.
   

Qualifications:

• Diploma in Business Administration, Marketing, Communications, or related field preferred.
• Proven experience in administrative support, marketing, or a related role.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
• Creative thinker with a passion for marketing and an understanding of industry trends.
• Ability to work independently and collaboratively in a team environment.
• Attention to detail and a commitment to delivering high-quality work.
• Must be able to comunicate in English and Mandarin

Preferred Qualifications:

• Knowledge of SEO, SEM, and digital marketing techniques.
• Familiarity with email marketing platforms and social media management tools.
• Previous experience in a similar role within the industry.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Includes the below but not limited to :

• Handle phone and email enquiries on Admissions matters. • Provide support to parents’ enquiries.
• Manage all letters and correspondences received and routed to respective departments.
• Prepares students attendance and reports of absences on a daily basis.
• Greeting visitors in a courteous and friendly manner and assisting them for their purpose of visit.
• Handling entire reception area during normal work hours and school events.
• Managing all inbound calls on the board line in an efficient manner.
• Support operations team with managing IT equipment like projectors/ display screens, photocopier, fax etc.

Main Responsibilities:

Responsible for on-site survey, supervise, testing, commissioning and maintenance of Fixed network (GPON/DWDM/Switch).

Involved in the technical design of Fixed network (GPON/DWDM/Switch).

Provide technical support to customers through remote and on-site trouble-shooting.

Onsite support in case of major or critical problems that can’t be solved by customer according to SLA.

Good documents skill.

Main Requirements:

Diploma in Telecommunications/Electronics/Electrical Engineering or other related field of study

Minimum 1 years’ experience in relative environment involving GPON/DWDM/Switch network.

Relative technical support skills in GPON/DWDM/Switch will be preferred.

Able to work well in a fast-paced changing environment.

Must be able to communicate effectively in English.

We are seeking a results-oriented Key Account Executive with a passion for sales and exceeding expectations.

As a Key Account Executive, you will drive market share growth, leveraging your industry knowledge and strategic thinking to develop winning sales initiatives.

Job Description

• In charge of achieving maximum distribution, sales and profitability for our brands such as Bio-essence, Derma Lab, Eversoft and Ebene and more for Supermarket and Guardian Accounts
• Accountable for tracking and executing trade offer at all times and timely execution of trade promotions
• Support in strengthening relationship with key account customers through periodic business reviews and frequent activity updates, and seek alignment in category growth strategy
• Partner with internal peers cross-functionally such as Sales, Marketing and Finance
• Responsible for effective promotions, planning, proposals and execution.
• Responsible for timely submission / update on trade pricing
• A&P tracking
• Build strong engagement and rapport with buyers and outlets
• Handle trade issues and day to day operations and admin matters related to assigned key accounts
• Gather and conduct analysis on market intelligence data on new products, industry trends and trade information

Requirements

• At least 2 years of experience in FMCG industry
• Possess strong communication and interpersonal skills to garner support from the trade and stakeholders to achieve business targets
• Comfortable with using Microsoft Office suite of products (Powerpoint, Excel, word etc)
• Good analytical skills to identify sales gaps/opportunities
• Valid Class 3 licence and car is required

Corporate Service Assistant (1 year Contract – Renewable)

Job Scope:

Administrative operation

· Managing the business trip arrangement.

· Managing Telcom contract and purchase of Telcom device.

· Managing contract renewal, ensuring rates/services with vendors are renewed timely and enforceable through contracts.

· Managing business card.

· Managing internal platforms.

· Updating materials, data entry and support the automation process within the CS team.

· Support in the coordination and preparation of ad hoc activities (CSR, communications activities, and company’s events.)

· To support front desk duties.

· Participate in other ad hoc projects / duties as and when required.

Requirements:

· Diploma in Business Administration or a general field.

· Positive working attitude and a strong sense of responsibility.

· Good organizational, time management, problem solving and interpersonal skills.

· Good in computer literacy and proficient in MS office, presentation software, spreadsheets, web-based collaboration, and document management platform.

· Good spoken and written communication skills (English).

· IT / Technical Savvy, prior experience in automating work processes; or possess basic knowledge in Microsoft Power Automate is a plus

· Meticulous and diligent.

Interested applicants are invited to email their detailed resume, qualifications, availability, current and expected salary to: recruitment@chugai-pharmabody.com

For more information regarding our Company, you may refer to our website at:
http://chugai-pharmabody.com/

We regret that only short-listed candidates will be notified.

Job Description & Requirements

Reporting to the Centre Manager on administration matters, this is a dedicated internal and external client service role. This job involves paperwork documentation and filing, engagement with parents, interactions with the children and working co-operatively with all team members.

Job Responsibilities:

Ø Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report, etc)

Ø Prepare monthly forms such as teachers and students’ attendance form, sign in/out forms, school bus attendance forms, etc.

Ø Conduct daily health checks on the children upon arrival when necessary

Ø Assist parents in the purchase of merchandise such as uniforms, caps, books, etc

Ø Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.

Ø Conduct stock-taking and restocking of supplies such as merchandise and stationery

Ø Ensure safety and timely transfer of students from school to centre

Ø Ensure safety of children within the premises

Ø Handle other ad-hoc duties as assigned

Job Requirements:

Ø Minimum of 1 year of working experience in a student care environment.

Ø Proficient in MS Office (Word, Excel and PowerPoint)

Ø Good communication and interpersonal skills

Ø Meticulous, organised and able to multi-task

Project Overview

MIT and Singapore are launching a new program: "Mens, Manus and Machina: How AI empowers people and the city in Singapore (M3S)." Humans have spent eons learning how to work effectively with each other as a species, but at the scale of human history, we are still neophytes to computation and automation. The main research questions we want to address are: 1) How will we design AI and robotics technologies and train humans to build the skills and habits necessary for success in an AI and robotics-heavy work environment?

The Senseable City Lab (SCL) and the Computer Science and Artificial Intelligence Lab (CSAIL) are looking for exceptional candidates to fill a postdoctoral position in soft robotics, to collaborate with professors Daniela Rus and Carlo Ratti, principal research scientist Fábio Duarte, and other researchers in Singapore and MIT to develop soft robots for manipulation operations, responsive systems to improve workers’ performance and well-being, building on bodies of work investigating human-machine interaction for cognitive tasks and for physical tasks.

We rely on our expertise in pneumatic actuation, tendon-driven actuation, and other soft robotics technologies. At NUS we are going to capitalize on the achievements in soft robot fabrication from the NRP projects on Soft & Hybrid Robotics (Raye Yeow, Cecilia Laschi). We will extend the research on soft robotics to the domain of wearable exoskeletons, by embedding sensors in the clothing of workers. For example, wearable soft robotic devices that include muscle, motion, and other vital signals can be used to detect natural motion during human movement and infer a person’s activities and intentions.

Job Description

Perform fundamental and applied research on soft robotics, with particular emphasis on design, fabrication, and control of soft robotic manipulators for complex manipulation tasks.

• Develop novel control strategies, algorithms, and sensory feedback systems to enable precise and adaptive manipulation.
• Collaborate with multidisciplinary teams to integrate mechanical, electrical, and software components into functional robotic systems.
• Conduct experimental validation and performance evaluation of developed soft robotic manipulators.
• Participate in the applied projects with lab’s industrial partners.
• Present research results at top international workshops and conferences, exhibits as well as internal project meetings.
• Write and co-author articles for publication in tier-1 interdisciplinary journals and top conferences.

Job Requirements

The successful candidates must hold a Ph.D. in computer science, mechanical engineering, robotics or a related field, and have experience in interactive systems and/or soft robotics. Ability of working in a multidisciplinary team environment, problem solving skills and high creativity are very welcome.

• Ph.D. in Robotics, Mechanical Engineering, Material Science, Electrical Engineering, or a related field.
• Extensive expertise in soft robotics, with a focus on manipulation and control.
• Strong background in mechatronics, robotics design, and hands-on experience with fabrication techniques.
• Proficiency in programming and experience with robotic control systems (e.g., ROS, MATLAB, Python).

Candidates must present a strong publication record, with a proven record of interdisciplinary research.

Advanced to strong verbal and written English skills are expected.

International scholars are welcome to apply.

If you want to find out more about the role, please write to senseable-applicants@mit.edu.

To apply, please visit our website at: http://smart.mit.edu/careers/career-opportunities.

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

Project Overview

We are seeking one or more Postdoctoral Associates, Research Engineers, or Research Scientists in computer science or related fields to join a project on “Designing human-AI teams,” which is part of a five-year research program on "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)."

Successful applicants for this position will have the opportunity to work on cutting-edge, interdisciplinary projects that aim to dramatically rethink how people and AI systems will work together in the future. To do this, the project seeks to build a strong scientific foundation for how AI can augment (as opposed to replace) humans, and how humans can take advantage of the increased usefulness of AI systems across many tasks.

We will start by combining techniques from computer science and the social sciences to create online taxonomies of tasks and design space maps of many ways humans and AI systems can work together. For example, we will experiment with using machine learning or other techniques to discover patterns in data such as process repositories.

Then, using these knowledge bases, we will develop AI tools to automatically generate promising ways of combining humans and AI systems to perform different tasks. In the long run, we believe these tools will help rapidly (a) identify use cases for new AI capabilities, (b) specify effective processes and task allocations to humans and computers in a given situation, and (c) identify innovative ways to combine people and AI to solve business and societal problems.

The T6 team is led by distinguished scholars, including Profs. Thomas Malone, Daniela Rus, and Abdullah Almaatouq from MIT; and Profs. Marcelo Ang and Bryan Low from the National University of Singapore; and will be assisted by Prof. Archan Misra from Singapore Management University.

Job Description

Successful candidates for this job will participate in one or more activities like the following:

• Developing semi-formal descriptions of activities and processes that can be performed by people and/or AI systems.
• Developing database and user interface tools for online knowledge bases of these activities and processes.
• Develop software applications that use these online knowledge bases to, for example:suggest innovative ways of combining humans and AI to solve various kinds of problems.
  specify detailed workflows, task assignments, and software modules to do this.
  
• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Perform other duties as needed.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.

Job Requirements

• PhD in Computer Science or Engineering (including Artificial Intelligence, Machine Learning, and Human-Computer Interaction) or other related fields by the start of the appointment
• Excellent communication and collaboration skills.
• DESIRABLE:Strong publication record in top-tier conferences and journals.
  Familiarity with statistical data analysis tools and techniques
  

This role is primarily based in Singapore.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified

Project Overview

We are seeking one or more Postdoctoral Associates, Research Engineers, or Research Scientists in computer science or related fields to join a project on “Designing human-AI teams,” which is part of a five-year research program on "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)."

Successful applicants for this position will have the opportunity to work on cutting-edge, interdisciplinary projects that aim to dramatically rethink how people and AI systems will work together in the future. To do this, the project seeks to build a strong scientific foundation for how AI can augment (as opposed to replace) humans, and how humans can take advantage of the increased usefulness of AI systems across many tasks.

We will start by combining techniques from computer science and the social sciences to create online taxonomies of tasks and design space maps of many ways humans and AI systems can work together. For example, we will experiment with using machine learning or other techniques to discover patterns in data such as process repositories.

Then, using these knowledge bases, we will develop AI tools to automatically generate promising ways of combining humans and AI systems to perform different tasks. In the long run, we believe these tools will help rapidly (a) identify use cases for new AI capabilities, (b) specify effective processes and task allocations to humans and computers in a given situation, and (c) identify innovative ways to combine people and AI to solve business and societal problems.

The T6 team is led by distinguished scholars, including Profs. Thomas Malone, Daniela Rus, and Abdullah Almaatouq from MIT; and Profs. Marcelo Ang and Bryan Low from the National University of Singapore; and will be assisted by Prof. Archan Misra from Singapore Management University.

Job Description

Successful candidates for this job will participate in one or more activities like the following:

• Developing semi-formal descriptions of activities and processes that can be performed by people and/or AI systems.
• Developing database and user interface tools for online knowledge bases of these activities and processes.
• Develop software applications that use these online knowledge bases to, for example:suggest innovative ways of combining humans and AI to solve various kinds of problems.
  specify detailed workflows, task assignments, and software modules to do this.
• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Perform other duties as needed.

Job Requirements

• Bachelor’s or Master’s degree in Computer Science or Engineering (including Artificial Intelligence, Machine Learning, and Human-Computer Interaction)
• Excellent communication and collaboration skills.

This role is primarily based in Singapore.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified

Project Overview

We are seeking one or more Postdoctoral Associates, Research Engineers, or Research Scientists in social sciences or related fields to join a project on “Designing human-AI teams.” The project is part of a five-year research program on "Mens, Manus and Machina—How AI Empowers People, Institutions and Cities in Singapore (M3S)."

Successful applicants for this position will have the opportunity to work on cutting-edge, interdisciplinary projects that aim to dramatically rethink how people and AI systems will work together in the future. To do this, the project seeks to build a strong scientific foundation for how AI can augment (as opposed to replace) humans.

One important goal of the project is to develop a rich taxonomy of activities that can be performed by human-AI teams. Like mapping the plants and animals on an unexplored continent, the work will involve cataloging many (a) activities and (b) possible human-computer processes for performing these activities.

To do this, we will develop knowledge bases that include (1) descriptions of many different types of activities and processes, and (2) classifications of these descriptions into taxonomies that range from very general types of activities to very specific ones.

Then, using these knowledge bases, we will develop AI tools to automatically generate promising ways of combining humans and AI systems to perform different tasks. In the long run, we believe these tools will help rapidly (a) identify use cases for new AI capabilities, (b) specify effective processes and task allocations to humans and computers in a given situation, and (c) identify innovative ways to combine people and AI to solve business and societal problems.

The T6 team is led by distinguished scholars, including Profs. Thomas Malone, Daniela Rus, and Abdullah Almaatouq from MIT; and Profs. Marcelo Ang and Bryan Low from the National University of Singapore; and will be assisted by Prof. Archan Misra from Singapore Management University.

Job Description

Successful candidates for this job will participate in one or more activities like the following:

• Developing descriptions of current or potential activities and processes based on techniques such as: interviews, surveys, field studies, ethnographic observations, and literature reviews.
• Making editorial decisions about what content to include in the knowledge base, how to present it clearly, and how to organize it in ways that are logical, comprehensive, widely understandable, intuitively appealing, and conceptually elegant.
• Using human-subject experiments and other social science methodologies (such as cluster analysis) to help improve the above activities as well as to inform and evaluate the development of software tools based on the knowledge bases being developed.
• Collaborate with the project team and other researchers to design, implement, and evaluate research projects.
• Perform other duties as needed.
• Publish research results in top-tier conferences and journals, and disseminate research findings through presentations and other means.
• Participate in the mentorship and training of graduate and undergraduate students at MIT and in Singapore.
• Assist in grant writing, project management, and other administrative duties related to research activities.

Job Requirements

• Ph.D. in Social Science (such as Psychology, Sociology, Political Science, and Economics), Management, Organizational Behavior, Philosophy, Journalism, Computer Science (e.g., with a focus on Human-Computer Interaction), or other related fields by the start of the appointment.
• Excellent communication and collaboration skills.
• DESIRABLE:Strong publication record in top-tier conferences and journals.
  Familiarity with statistical data analysis tools and techniques.

This role is primarily based in Singapore.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified

• General HR and Accounting duties
• Assist in preparing payroll and accounting entires
• Ordering and replenish stock/inventories
• Knowledge of account/HR software will be an advantage
• Maintain and file business records in a properly manner
• Basic computer skills
• Proficient in speaking English and Mandarin
• 5 days week

Roles and Responsibilities

- Supervising and guiding of school homework and spellings (English and Chinese).

- Fetching students from nearby schools.

- Serving of lunch and tea-break, maintaining the hygiene of the classroom and centre.

- Deliver effective classroom management and communicate positively with the students.

Requirements

- Minimun N-Level.

- Bilingual in English and Chinese.

- Possess passion and love in nurturing children.

- Able to guide in primary school subjects.

- Working hours - 6 hours daily (during school term i.e 1-7pm)

- 8 hours daily (during school holidays and school closure days)