Total 47 Manager level Full-time Customer Service job vacancies in perth

Requirements

Australian Citizen or Permanent Resident
Minimum Cert III in Mechanical Engineering or equivalent trade
Must be able to demonstrate a high-level of technical knowledge of major hydraulic components
Min 5 years hydraulic field service experience or hydraulic systems maintenance/fault finding experience
Able to work unsupervised, committed, and Reliable
High focus on Quality and attention to detail
Able to use Microsoft office applications for reporting purposes
Effective communication skills
Current valid Drivers License

The benefits of working at Bosch Rexroth:
We recognize that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you a new and exciting opportunity so you can achieve your full potential.
We offer our employees:

Permanent position with paid overtime.
Tool of Trade vehicle & Fuel Card
Company laptop, and mobile phone
Employee Assistance Program
Social Club, events and team building
Staff discounts
... Click here to view more detail / apply for FIFO Service Technician Port Headland

Product Manager Ground Support







Functional area:  Service







Onsite or Remote:  Hybrid







Primary Skills: 







Country/Region:  AU







City:  Perth







Location:  Perth, WA, AU, 6000







Company name:  Epiroc Australia Pty Ltd







Date of posting:  Apr 19, 2024







Epiroc Australia, has a unique opportunity for a Geotechnical Product Manager to join




... Click here to view more detail / apply for Product Manager Ground Support

Relevant trade or tertiary qualifications
Experience managing a service workshop and team
Ability to travel and be flexible with work hours

At Bosch Rexroth
We offer:

Exciting, challenging and rewarding position with a market leading company
Tool of Trade Vehicle & Fuel Card
Social Events and team building
Staff discounts on Bosch and affiliated-brand products
Employee Assistance Program

Agency applications will not be accepted for this position.
If this is the challenge you are looking for, please apply now.
About Bosch Rexroth
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units, systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A global company with over 400,000 employees worldwide, a career at Bosch Rexroth offers a diverse spectrum of experience within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate.

Plan, co-ordinate and control
... Click here to view more detail / apply for Service Manager WA

Salary: MP Year 1-9 $336,466 - $427,886 p.a. pro rata or $644.98 - $820.23 per session (inclusive of base salary and applicable allowances)
Location: Perth
Unit/Division: Community Health in a Virtual Environment (Co-HIVE)
Work Type: Sessional, Fixed Term - Part Time
Position No: 00603909
Closing Date: 2024-05-15 4:00 PM

This is a Fixed Term Part Time/Sessional appointment for up to 5 years at 16 hours per fortnight, with the possibility of extension.

Position Profile: This role within Community Health in a Virtual Environment (Co-HIVE) provides collaborative clinical leadership to ensure personalised, safe, effective and timely patient care for all patients of the specialty. This role:

Ensures efficient use of human and physical resources.
Leads initiatives to improve the quality of patient care in line with hospital wide priorities and minimise adverse events and mitigate clinical risks.
Motivates and mentors all levels of the clinical ream especially medical staff and ensures junior medical staff are appropriately supervised at all times.
Facilitates multidisciplinary coordination of patient care and promotes education and research.
The position is accountable to the Service Co-Directors for the specialty meeting the hospital’s strategic initiatives and Key Performance Indicators as outlined in the agreed annual RPH operational plan.

Area Profile: The East Metropolitan Health Service (EMHS) comprises an extensive hospital and health service network that aims to maintain and improve the health and wellbeing of more than 670,000 Western Australians in its catchment area.

Our hospital network works together to provide a combination of tertiary, secondary and specialist health care services including emergency and critical care, state trauma, elective and emergency surgery, general medical, mental health, inpatient and outpatient services, aged care, palliative care, rehabilitation and women’s, children’s and neonates services.

The EMHS consists of Royal Perth Hospital; Armadale Health Service; Bentley Health Service; Kalamunda Hospital; St John of God Midland Public Hospital and a range of community and population health services.

Selection Criteria: Please refer to the attached JDF available on MedJobsWA (https://medjobswa.mercury.com.au/ViewPosition.aspx?id=HA7SYMVohq8=&jbc=ere)

For Further Job Related Information: We encourage you to contact Adam Lloyd on 08 9224 1282.

Application Instructions: If this role is what you are looking for, apply online at MedJobsWA (https://medjobswa.mercury.com.au/ViewPosition.aspx?id=HA7SYMVohq8=&jbc=ere)

IT & Telecomms
Help Desk / Support
Perth
Permanent / Full Time



We are looking for a IT Team Leader to join a dynamic business located in Osborne Park. As the IT Services Team Leader, you will play a pivotal role in leading a small team providing ongoing support to users and managing the development and maintenance of servers, ensuring systems run smoothly and securely.
 
This hands-on role will see you leading a dedicated team, liaising with senior management, and collaborating with the National IT Services team to uphold IT standards. Your expertise in IT support, stakeholder and vendor management, and team leadership will be utilised to ensure core systems are secure, reliable, and well-maintained.
 
Join a fantastic team and business within a large enterprise grade environment . 
 
Position Responsibilities:


Lead a small team


... Click here to view more detail / apply for IT Support Team Leader

About the Role

Base Location: Perth or Portsmouth

Salary: £39,415 - £45,136 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: 18 Months Fixed Term Contract | Full Time | Flexible First options available

We are looking for a Customer Relations Manager to join our team!

This role is ideal for someone who understands what exceptional customer service looks like and can engage with their team to deliver this. Someone with the ability to coach and develop their staff.

In this role every day is different, you need to be able to adapt accordingly regardless of the situation. We'd love you to have a positive 'can do' attitude. This role can be challenging, therefore it is important to role model positivity and be flexible to support other areas within the Customer Contact Centre.

Roles & responsibilities will include, but are not limited to:

- Support and manage a team of advisors whose primary role is to deal with and resolve customer complaints/enquiries.

- Managing resource and workload - ensuring that complaint/enquiries are logged investigated and resolved in an efficient manner.

- You will work with our SSEN Regions and Connections Business to find and agree solutions to improve our customers experience as well as resolving their complaints.

- Identify and address any underlying concerns to achieve a satisfactory resolution for both our customers and SSEN teams. Coaching teams to resolve issues at first point of contact.

- You will oversee your teams wellbeing and support them to perform and meet agreed regulatory targets. Working to company procedures and following them correctly when carrying out performance development, disciplinary and sickness issues.

What do I need?

To be considered for this role, we would love you to have;

- Experience of managing teams to meet and exceed business targets.

- Experience of providing outstanding customer service, networks, complaints handling.

- Ability to absorb important information, attention to detail, patient, show empathy and sympathetic.

- Working in a high-pressure environment and adapting to business change.

- Problem solve to get the best resolution for the member of staff or customer.

About our Business

SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net-zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net-zero, so team work will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738 351698.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a professional? Click here to view more detail / apply for Customer Service Manager rebel Whitford

Busy Bees at Banksia GroveBusy Bees at Banksia Grove is a 77-place service that welcomes you with beautifully designed rooms, plenty of natural resources and exciting learning opportunities for children aged birth to five years. Conveniently located on Fairywren St, you’ll find Busy Bees at Banksia Grove nestled away in a quiet residential estate close to public transport, primary schools and natural parklands.Our service is looking for a dynamic, confident leader in the Early Childhood Industry to join our management team as a 2IC. Someone who strives to excel and leads by example, setting high industry standards for their team. Working collaboratively with the Service Manager to help their service, by creating quality relationships with children, parents and staff, and reaching the heights of successBenefits we offer for joining our Hive:Fantastic, Above-Award hourly rates and work-life balance!

About UsPEERLESS JAL is a proudly Australian-owned and family-run company and has been an industry leader since 1947 specialising in hygienic cleaning systems and premium floor care solutions for the commercial, residential and industrial markets.As a family business we emphasize work-life balance, fostering an environment where you can grow and thrive. If you would like a role where you make significant impact to your customers and value a workplace that cares genuinely about its employees, join us at Peerless JAL. We want to see you succeed and will support you in upskilling and progressing your career! About the RoleBased at our site in Malaga, Perth and reporting into the Sales Director, the Customer Relationship Manager will be responsible for:• Working with and developing business through a distributor based network • Training, coaching and managing existing customers on correct cleaning processes. • Visit clients and conduct regular audits and site inspections• Maintaining and installing dilution and…

Click here to view more detail / apply for Customer Relationship Manager – WA/SA/NT

Women's Centre Case Manager Community Development | Perth Metropolitan Closing date: 29/04/2024 About Us The City’s Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 224,000 residents and visitors. The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving. About the Position Our Women’s Centre team assists in the provision of safe accommodation and support for women and children who are or have experienced family and domestic violence.  The Centre provides services within the community to enhance education and to facilitate and expand healthy relationships. Our Women’s Centre team are currently seeking a passionate Case Manager who is highly motivated and naturally customer focused individuals with strong interpersonal skills. The position needs someone who has genuine interest in providing support to our community. If you think you’ve got what…

Click here to view more detail / apply for Women-s Centre Case Manager

Express Fresh is a third – generation family business, our team goes together like a great guacamole.
To provide the Australian community with the freshest produce and support our farmers. It’s as simple as that.
As a family ran business all members of our team put their heart and soul into their work. We treat our clients and farmers as part of the woodwork. This means that we show the, the respect, honesty, and transparency that we would expect from our very own family.
We are looking for dedicated Full – time Customer service Manager with Min 2 years of relevant experience in the same sector. The salary will be provided between 70,000 – 82,000 depending on the candidate’s skills and previous experience. Location Osborne Park.
These are the job duties, which need to be performed.
· Supervising, training, and motivating customer service staff to ensure excellent service delivery.
· Ensuring high levels of customer satisfaction by addressing inquiries, resolving complaints, and overseeing the implementation of customer service policies and procedures.
· Handling escalated customer issues and resolving them in a timely and satisfactory manner.
· Creating and managing staff schedules to ensure adequate coverage during peak hours and maintaining efficient operations.
· Monitoring staff performance and providing regular feedback and coaching to improve service quality.
· Collaborating with inventory and sales teams to ensure adequate stock levels and timely replenishment of products.
· Supporting sales efforts by assisting customers with product inquiries, providing recommendations, and facilitating sales transactions.
· Conducting training sessions for staff on customer service techniques, product knowledge, and company policies.
· Generating reports on customer feedback, service metrics, and sales performance to identify areas for improvement and make data-driven decisions.
· Implementing quality assurance measures to uphold service standards and ensure consistency across the customer experience.
· Ensuring compliance with company policies, industry regulations, and ethical standards in all customer interactions.
· Collaborating with other departments, such as marketing and merchandising, to coordinate promotional activities and enhance the overall customer experience.
Managing the customer service budget effectively, including allocating resources and controlling expenses.
· Identifying opportunities for process improvement and implementing initiatives to enhance efficiency and customer satisfaction.
· Responding promptly and effectively to emergencies or crisis situations that may impact customer service operations.
if the duties are in your interest Please apply, will be happy to make you the part of our work family.

Support Services Manager Residential | Administration / Support / Service, Hospitality, Management Closing date: 26/04/2024 A place to grow! At Bethanie, we believe in a collaborative and supportive work culture, where you can grow, learn, and develop professionally. We have an opportunity for a Support Services Manager to lead the support services teams at Bethanie Subiaco, located in Jolimont. This is a full-time position working Monday to Friday, 7:00am – 3:00pm. Bethanie Subiaco is a 112 bed luxury facility that provides the full range of aged care services including dementia support, palliative care and respite services. About the role: Reporting to the Facility Manager this position will lead and manage our hospitality teams across site. Working closely with your peers you will play a key role in driving the customer experience for our residents at Subiaco. Responsibilities will include: Build and maintain excellent relationships with residents, families, staff and all relevant key stakeholders, ensuring continuous…

Click here to view more detail / apply for Support Services Manager

We are looking for someone who:
• Has a true passion for Early Childhood Education & Care
• Has a vibrant energy and is an uplifting team player and leader.
• Focuses on continuous improvement and believes in the professional growth of you and your fellow team members.

About the Role:
As the Service Manager you will be passionate, knowledgeable, and driven. You will have the experience to lead, inspire and manage the team of educators and run the day-to-day operations of the Service in line with the company policies and procedures, and legislative requirements. You will model compliance, leadership, creativity and innovation while ensuring a safe, positive and fun working space. You will demonstrate commitment to customer service and an ability to build, nurture and maintain excellent relationships with our team, our families and our children.

At Sparrow Early Learning Greenwood we pride ourselves on the amazing relationships we build with families, always encouraging their input and to become more involved within the centre and community. We wish to inspire and extend on each child’s learning and help prepare them for the transition to school and life

What you’ll need:
• Bachelor of Education (Early Childhood Education) or Diploma of Early Childhood Education & Care
• Minimum 2 years’ experience in a current ELC Service Manager role
• High-level knowledge & understanding of the Early Years Learning Framework and National Quality Standards,
• Current & Valid Working with Children Check
• First Aid and CPR certificates including Asthma and Anaphylaxis training.
• Confidence when communicating with all levels of management.
• A strong ability to inspire, motivate and maintain a positive culture within our service.

The Sparrow Benefits:
• Financial Satisfaction: We pay above Award rate.
• Generous incentives: Up to 95% Childcare Discount for all* staff, Paid Birthday leave*, access to rewarding Referral Programs, Service Manager Bonus*, Annual Managers Retreat.
• Continuous Learning: We’ re here to help you thrive. Your satisfaction and progression is our priority. Expand your knowledge at any time through The Learning Studio, our online learning platform.
• Recognition: We reward for outstanding efforts with our monthly National and Service based recognition programs
• Support: You’ll received support from within the Service as well as from the state leadership team and the National Support Office. Close-knit regional support with only 6 other Services in your cluster. Regular Mentor Group Support Meetings and Cluster Network Meetings. Education and Practice Consultant Support
• Culture: We love Team Building Celebrations! Sparrow is more than a workplace. When joining Sparrow, you will become part of the family. We nurture a warm and inclusive culture where everybody feels valued and finds joy in coming to work each day. Education and Practice Consultant Support

At Sparrow Early Learning we are a professional early childhood education team dedicated to creating quality, child-led learning programs where children feel valued and safe. Our guiding principles are to Inspire, Nurture and Grow. We adopt a holistic approach to children’s learning through our Reggio Emilia inspired environments, rituals, and experiences.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

At Sparrow, we are an equal opportunity employer that is proud of our inclusive and diverse work environment.

Salary range between $70,000 - $90,000

Busy Bees at Yokine

Job descriptionCustomer Service Representative/Team LeadersJoin this leading Visual Communications business, renowned on a global scale!Word class training and ongoing support provided to set you up for successSupportive and friendly teamWOW Recruitment are currently seeking Customer Service Representatives and Team Leaders to join a global Visual Communications business, based in Malaga, Perth.What you will do:Respond to high-volume inbound calls and resolve customer enquiries.Liaise with warehouse, freight carriers, and express couriers.Assist with customer queries regarding deliveries and logistics.Act as positive brand ambassador and provide exceptional customer service.Professionally resolve customer complaints where necessaryAs a Team Lead you will Receive full trainingHave a strong Product KnowledgeMotivate your team and help support achieving KPIsProvide feedback to the team and Senior ManagersWhat you will bring:1-2 years’ experience in a phone-based Customer Service role.SAP is preferred but not essentialFantastic communication skills, both verbal and written.Proactive approach to tasks and able to manage high-volume inbound calls.  Confident using Microsoft Office Suite.Enjoy speaking with customers…

Click here to view more detail / apply for Customer Service / Call Centre Team Leader Positions