Total 40 Information Technology job vacancies in australia

The Senior Technical Consultant at SmartRecruiters is a seasoned professional with a strong technical background and with a deep understanding of Talent Acquisition and HRIT. This role requires a diverse skill set that combines technical expertise, project management, and customer relationship management.

As a Senior Technical Consultant at SmartRecruiters, you will play a pivotal role in ensuring our customers' success by integrating our platform and their technical ecosystem. You will join our Hiring Success Team, which is responsible for creating a boundless hiring experience for our customers. 

Key Responsibilities:

• Serve as the main point of contact for both internal and external stakeholders about integrations and automations between SmartRecruiters and the customer's technical environment.
• Lead the technical stream of the onboarding process for new customers, setting expectations and framing their introduction to the SmartRecruiters community.
• Take on multiple customer onboarding processes, acting as the primary liaison for custom integrations and automations.
• Act as a customer advocate, wearing the hats of a Business Consultant, Project Manager, and Developer to drive the best technical and functional decisions.
• Participate in solution design, leveraging our HCM Connectors, custom automations, and Workato as the automation platform, to maximise the business value of the solution.
• Collaborate with the customer's IT team to design and document integration and automation configurations within the customer's technical ecosystem.
• Plan and coordinate the delivery of integrations and automations, aligning with the overall solution delivery plan.
• Build integrations and automations using our embedded no-code automation platforms Workato, or provide guidance to the customer's technical team.
• Lead and mentor Technical Consultants in your region, ensuring optimal resource allocation.

Additional Responsibilities

• Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals.
• Satisfy business requirements leveraging technology and resolve a wide range of issues in creative ways.
• Provide guidance to subordinates within the latitude of established company policies.
• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Follow set processes/protocols.
• Work on assignments of medium to complex level.
• Structure project plans and manage cost-effective execution of tasks.
• Exercise judgement within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.
• Use discretion to help design and implement solutions to somewhat complex problems.
• Meet goals with some direction and supervision.
• Receive little instruction on day-to-day work, general instructions on new assignments.
• Begin to develop networking skills and build relationships inside and outside the organisation.
• Enhance relationships and networks with senior internal/external partners and customers who are not familiar with the subject matter, often requiring persuasion.
• Adapt style to different audiences and often advise others on difficult matters.
• Contribute beyond assigned tasks.
• Take responsibility for the team's morale and spirit.
• Give and receive feedback frequently and effectively.
• Advocate for innovation in tools, practices, technology, and product.

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high capacity air charter and regular passenger transport services. We operate a fleet of jet aircraft. From our base at Perth Airport, we specialised in mining industry support, regional airline services, routine and emergency freight and corporate charter flying.

The Manager Maintenance Operations is responsible for the management of operational outcomes for the NAA CAMO under CASR Part 42 regulations. The position includes maintaining technical and engineering oversight of daily operations, disruption recovery, defect management, acquittal of maintenance requirements and compliance control. You will provide daily operational management and oversight of the NAA fleet with regard to on time performance and agreed operational objectives.

You’ll have –

• 10 years’ experience within the aviation industry
• Degree in business, engineering or aviation related discipline desirable
• Strong written and oral interpersonal communication skills
• Demonstrated experience in airworthiness environments, planning experience highly desirable
• Proven people leadership experience with the ability to develop high performing, engaged teams
• Strong IT skills with experience using Maintenance Information Systems
• Strong analytical and problem-solving skills
• Ability to analyse and review data to identify trends and develop strategies and processes.
• Strong project management and process improvement experience

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.  
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices. 
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

 Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high-capacity air charter and regular passenger transport services. We operate a fleet of jet aircraft. From our base at Perth Airport, we specialised in mining industry support, regional airline services, routine and emergency freight and corporate charter flying.

Reporting to the Manager Risk and Assurance, the Risk Coordinator is responsible for supporting all Business Unit’s with risk management coordination including identification, analysis, mitigation, implementation in accordance with Qantas Group framework, policies and/or procedures. You will leverage technology and data to provide risk insights across the Network Group to support transformation programs and continuous improvement.

You’ll have –

• Minimum 2 years’ experience within aviation industry
• Certificate/Diploma in risk management (preferable)
• Experience in risk management activities including Bow Tie risk methodology and risk frameworks
• Sound knowledge of aviation, occupational safety and preferably environmental legislation as well as relevant AUS/NZ and ISO Standards and Codes of Practice
• Strong communication skills
• Commitment to change and continuous improvement
• Strong organisational and time management skills, with the ability to prioritize tasks to meet deadlines
• Strong data analytical and problem solving skills to deliver insights
• Ability to communicate effectively, both written and verbal, with all levels of management
• Ability to build effective relationships and influence stakeholders 
• Ability to work in a multi-discipline team
• Demonstrated proficiency in Microsoft Office applications.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.  
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices. 
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

​

• Challenging and dynamic role within a fast-paced environment
• Full-time, permanent positions based at Perth Airport 
• $10,000 experience bonus for eligible applicants*
• NETWORK TURBINE SOLUTIONS ENGINEERING ENTERPRISE AGREEMENT 2023
   

Network Aviation is a wholly owned subsidiary of Qantas operating under the QantasLink banner providing aircraft and crew to service Qantas regional ports within Western Australia. We operate a fleet of jet aircraft, including Fokker 100 and Airbus 320.
 

From our base at Perth Airport, we specialise in mining industry support, regional airline services, routine and emergency freight and corporate charter flying.
 

We are committed to creating a respectful, supportive and fair place of work where employee differences are valued.   We view change as an opportunity to improve, we thrive on uncertainty, and are ready to jump into action at a moment’s notice. As a team, we rally together like no other, making each other feel supported, included and valued. 
 

Your new role as an Aircraft Maintenance Engineer (B1) will see you deliver quality and reliable maintenance and rectification services to a high standard, while ensuring all OHS and safety compliance is adhered to. We’re a high performing team, and we each have the opportunity to add value and make an impact on the business.

In this role you will be responsible for tasks including:

• Performing rectification, servicing, ground handling and general maintenance activities required to support the aircraft;
• Performing aircraft maintenance and rectification as per manufacturers/ company specification to a very high standard which meets company and regulatory requirements;
• Ensuring all work areas are maintained to OHS & Company standards, including being cleaned after each use;
• Maintaining a high level of communication with fellow staff members and contribute to the team environment in a positive manner;
• Completing all documentation and reporting to required standard; and
• Ensuring that safe working practices and procedures are implemented and adhered to in accordance with Company and Aviation policies.

To be successful in this role you must hold and possess the following qualifications and experience:

• AME Trade Certificate;
• Certificate 4 or Diploma of Aeroskills (Mechanical);
• Have at least 2 years’ experience as a B1 AME
• Experience on A320 or F100 aircraft preferred
• Be highly motivated with demonstrated initiative and good organisation skills;
• Possess good oral and written communication skills; and
• Be a team player.

In addition, all employees are required to hold or obtain an Aviation Security Identification Card (ASIC) and undertake a pre-employment drug and alcohol testing. 
 

Why Qantas? 

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.  

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices. 

• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

Be a part of something special and play your part in the Qantas story – get in touch today.
 

**Applicants with full working rights within Australia who hold a minimum 2 years as an AME, at the date of application and are successful through the recruitment process are eligible for a $10,000 experience bonus (with conditions). 50% of the experience bonus will be paid upon start date, with the remaining 50% to be paid on completion of 6 months service within Network Aviation.**

https://www.fwc.gov.au/document-search?q=NETWORK+TURBINE+SOLUTIONS+ENGINEERING+ENTERPRISE++agreement+2023&options=SearchType_3%2CSortOrder_agreement-relevance#

• Join a collaborative and close-knit team committed to delivering excellence
• Full-time, permanent opportunity based in Perth
   

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high capacity air charter and regular passenger transport services. From our base at Perth Airport, we specialise in mining industry support, regional airline services and corporate charter flying.

It’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to taking the organisation forward.
 

As the Airworthiness Review Officer, you are responsible for conducting airworthiness reviews and issuing airworthiness review certificates in accordance with Subpart 42.I of CASR 1998.

Additionally, you will work with key stakeholders within the Engineering and Maintenance business (Maintenance Planning, Technical Records, Approved Maintenance Organisations, etc.) to ensure required compliance outcomes are met, ensuring a seamless process is followed and aircraft ground time is utilised efficiently.

Additional responsibilities include:

• Ensure that all aircraft within the Network Aviation fleet have a current and valid Airworthiness Review Certificate at all times.
• Develop a 3-year plan, and continually update as required, to ensure that the aircraft never become overdue.
• Issue/extend CASA Form 502 certificates prior to an expiry date or when an aircraft is grounded, and ensure CASA is alerted in cases of expiry.
• Liaise with the Maintenance Planning team, to ensure aircraft can be accessed for a physical airworthiness review survey and subsequently issue the certificate to record compliance.
• Ensure compliance and adhere to listed CASA regulations for airworthiness review execution.
• Extract data from the relevant Maintenance Information Systems (IAS and TRAX) to assess compliance and aircraft modification status against external publications (AD’s, Service Bulletins, Modifications etc).
• Raise and escalate any discrepancies identified through Intelex reports to the continuing airworthiness management team (Responsible Manager) as required.
• Extracting the latest Approved Maintenance Program schedule from the MIS.
• Checking aircraft utilisation to ensure that the Maintenance Information System is tracking flying hours and maintenance due times correctly by completing a manual calculation on installed hours/cycles/days and comparing data within various systems.
• Reviewing all major components including Engines, APU and landing gear in the Maintenance Information System, to ensure utilisation calculations for the life of the aircraft components are correct.

To be successful in this role you’ll have –

• 5 years’ experience in continuing airworthiness management, OR, 2 years’ experience in continuing airworthiness management provided you hold a maintenance certification licence in category B1, B2, or C, OR a licence that is equivalent to a licence in category B1, B2, or C.
• Ability to build strong and durable relationships.
• Demonstrated organisational skills with the ability to work to a designated timeline.
• Ability to operate with minimum supervision.
• Superior attention to detail.
• Desire to work both collaboratively, and autonomously. 
• Excellent communication, both verbally and written.
• Desire to work with procedures and processes.

Please note:

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

We’re committed to helping you build your career. With the support of your manager, let’s start a conversation about making your next move.

• Exciting role with the opportunity to make an impact on continuing airworthiness requirements for our growing fleet of aircraft
• Attractive shift roster to assist work life balance
• Permanent role located at Perth Airport
   

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high-capacity air charter and regular passenger transport services. We operate a growing fleet of A320 and F100 aircraft. From our base at Perth Airport, we specialise in resource sector support, regional and interstate passenger transport, routine and emergency freight and corporate charter flying.
 

Reporting to the Manager - Maintenance Operations, the Maintenance Watch Engineer role will provide effective day-to-day oversight and notification of engineering issues that relate to the fleet’s operational status.

You will maximise aircraft availability by providing guidance to company operations and flight crew regarding continuing airworthiness requirements during all phases of flight and ensuring compliance with all statutory requirements. You will monitor the technical status of aircraft and systems on the day of operations and by the use of your in-depth knowledge, investigate and provide direction for the resolution of any aircraft defects.

As the first point of contact for all reportable defects your role will include monitoring and reviewing all defects that have implications for the customer experience, with reference to the product failure punctuality guide, and communicate requirements to the Regional Operations Centre (ROC).

You’ll have:

• Experience as a senior LAME with a minimum of five years in a Line or Base Maintenance environment or a higher level of aircraft engineering and maintenance experience.
• Hold a CASA Aircraft Maintenance Engineer Licence, rated on the Airbus A320 and/or the Fokker F100 aircraft (or similar aircraft in the B1/B2 category).
• Strategic and analytical thinker with proven problem-solving and time management skills, particularly when under pressure.
• High level of computer skills in Microsoft Office and familiarity with maintenance information systems such as the Trax and IAS software packages.
• Ability to communicate effectively with all levels within a team.
• Demonstrated commitment to safety, quality, and process compliance
• Experience with the management of AOG recovery of aircraft.
• Ability to work as part of a team to produce safe, compliant and desirable outcomes on behalf of the business.

For those looking to relocate to Perth, Western Australia:

• Modern growing city without the big city congestion
• Quality housing that is the most affordable in the country (major capital cities)
• Superb climate
• Family friendly
• Extensive, modern road network with no tolls
• Extensive public transport networks
• Excellent private and public schooling options
• World class universities
• Variety of national parks and outdoor activities on Perth’s doorstep
• Best beaches in the world without the crowds
• Closer proximity to Europe, Asia and Africa for travel
   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.  
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices. 
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high-capacity air charter and regular passenger transport services. We operate a growing fleet of A320 and F100 aircraft. From our base at Perth Airport, we specialise in resource sector support, regional and interstate passenger transport, routine and emergency freight and corporate charter flying.
It’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to taking the organisation forward.
 

As the Technical Services Engineer – Avionics, you will be responsible for providing technical engineering support and advice to the NAA CAMO department. You will be responsible for preparation and adjustment of aircraft records for which the Technical Services is responsible, conducting assessments of instructions for Continuing Airworthiness, and conducting investigations and reports relating to repetitive defects, major defects and poor reliability trends.

Essential Criteria:

• Ability to provide technical guidance and assistance to queries raised by stakeholders.
• 4 years aviation experience within the CAMO.
• Working knowledge of CASR regulation Part 42, 21J and 21M
• Aircraft maintenance trade qualification or equivalent.
• Knowledge of CASA, International and National Airworthiness Authority regulatory requirements.     
• Excellent attention to detail.
• Strong experience in Reporting and Records Keeping
• Good interpersonal skills, including stakeholder engagement and negotiation.
• Ability to prioritise workload.

Able to work well under pressure.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

•        We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

•        We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

•        We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

•        We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

For those looking to relocate to Perth, Western Australia, it’s a great place to live!

• Modern growing city without the big city congestion
• Quality housing that is the most affordable in the country (major capital cities)
• Superb climate
• Family friendly
• Extensive, modern road network with no tolls
• Extensive public transport networks
• Excellent private and public schooling options
• World class universities
• Variety of national parks and outdoor activities on Perth’s doorstep
• Best beaches in the world without the crowds
• Closer proximity to Europe, Asia and Africa for travel

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

​Applications close 26th April 2024.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.

Technical Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals.

Key Responsibilities:

• Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.

• Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issues

• Understanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.

• Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.

• Advocate Signature Success customers’ priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programs

•  Lead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issues

• Assist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.

• Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional “white glove” support practices associated to incident prediction and prevention capabilities.

• Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.

• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.

• Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.

• Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.

Required Skills/Experience

• Deep understanding of Salesforce Multi-tenant architecture
•  Bachelor's degree in computer science or equivalent experience
• Extensive experience in Technical Support and/or good development experience
• Demonstrated analysis, problem solving and skills troubleshooting expertise
•  Ability to effectively prioritize and escalate customer issues as required
•  Comfortable interacting with all levels of customer and SFDC management
•  Ability to multi-task and perform effectively under pressure
• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
• Understanding of database concepts and data management (RDBMS) and SQL
• Solid understanding of Object-Oriented design and core programming concepts
• Solid knowledge of XML, preferably experience using server-to-server web services (SOAP)
• Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software development
• Understanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.

Required Skills/Experience

• Solid Vlocity CPQ / Salesforce Industries Experience

• Deep understanding of Vlocity Communications, Media, and Energy

• Experience in End to End flow in Vlocity CPQ and OM

• Hands-on experience with ESM(B2B journey) and LWC CPQ

• Hands-on experience with Digital Commerce API and Cart Based API

• Hands-on experience in EPC, Interfaces Implementations, Vlocity Rules, Context Rules and Advanced Pricing

• Hands-on experience in Industries Order Management, Order Decomposition, Order Orchestration

• Experience in Calculation Procedures and Matrices, Vlocity DataRaptor, Vlocity Cards, Vlocity Integration Procedures, Vlocity OmniScript.

• Experience in migration tools such as Vlocity Salesforce Industries Migration using Vlocity Salesforce Industries Build.

Skills/Experience:
    * LWC and Apex code experience
    * Certified Salesforce Developer (DEV401) (Mandatory)
    * Certified App Builder (Mandatory)
    * ADM 201 (Mandatory)
    * CRM domain knowledge
    * Previous experience with Salesforce CRM and its technologies
    * Salesforce Certified Industries CPQ Developer

• Accommodations

  If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

  Posting Statement
  At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
  Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

  At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information

  Salesforce welcomes all.

  #LI-Y

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Position Summary

Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture.

Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a ‘joyful pioneer’- daring to defy barriers and striving to excel limits. At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone.

We are an extremely dynamic business, launching an incredible number and range of new products every year. We also firmly believe that our product ecosystem and portfolio of innovation set our brand apart.

It is the creativity and diversity of the people who work at Samsung that has made us one of the world’s most innovative companies and our people continue to drive our innovation forward. We have a passion for what we do and we employ like-minded people who want to continue to foster an open and collaborative environment in our business and with our partners.

The Opportunity

The Product Manager (Hardware) will work closely with sales, marketing and other teams to construct and implement effective go-to-market strategies across multiple channels and establish long-term sustainable growth.

The Product Manager contributes to the achievement of the division’s sales and gross margin objectives by identifying and preparing detailed product plans for  products with specific inputs relating to: product lifecycle management; pricing and positioning strategy; quarterly promotional planning; GTM planning and strategies; and insights and market analysis.

Role and Responsibilities

This role is the single point of ownership for market share, profitability and product lifecycle management of the hardware category.
 

Demand Generation

• Identify and execute growth strategies that address opportunities and pain points

• Plan and work with the Sales on promotions, offers and propositions

• Collaborate with Marketing, Retail & GTM teams to execute product growth strategies

Cross Functional Collaboration

• Collaborate on key account management plans to achieve business objectives

• Engage with teams across Supply Chain Management, Marketing, Retail and Finance

• Support HQ and RHQ with reporting requirements 

Operational Product Management

• Ownership of key product responsibilities across supply chain, financial forecasting, product lifecycle management, price setting and maintenance  

• Inventory management working closely with Supply Chain Management team (SCM) and sales team to align on inventory planning

Category Management:

• Strategic planning leveraging consumer insights, market trends and channel relationships

• Lead local product GTM approach by setting priorities and targets

• Work to achieve business goals such as revenue, profit and market share

Skills and Qualifications

• 5+ years of experience in product management and ideally, working in the hardware industry

• Preferred experience working with both retail and commercial products

• Analytical skills to interpret data and make recommendations that drive outcomes

• Proven track records in category strategy implementation and sales & market shares growth

• Advanced use of Excel and Power Point

• Ability to thrive and learn in a fast paced environment

• Intermediate level experience using SAP or similar programs

• Autonomous and able to be self sufficient

• Strong decision making and problem solving skills

• Self-motivated with strong drive to make a difference and achieve superior business performance

What sets us apart from the rest?

A global leader in all things innovation - this opportunity will fast track your career. You’ll be joining a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. We will give you the tools to help nourish your development, wellbeing and fast-track your career:

• Want to be more active? We've got you covered for discounts across selected gyms OR virtual fitness to workout at home.

• Prefer driving to work? We offer free on-site parking.

• We give great discounts across our products as well

• We also care about your personal development and have learning platforms & workshops available for you.

• We've got some pretty fun team-building events too

• Hybrid working (1 day working from home per week)

Think you’ve got what it takes? Join us now and Re-Imagine Your Future!

#LI-Midsenior #LI-SEAU

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Success Agents (Salesforce Technical Experts) along with associated support projects and processes.

Key Responsibilities:

• Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.
• Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issues
• Understanding how Signature Success customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.
• Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, working with CCE and Technical Enablement teams on proactive tuning, and providing recommendations to minimise potential service disruptions.
• Advocate Signature Success customers’ priorities internally within Salesforce. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as work with R&D on pilot programs
• Lead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issues
• Assist developers in troubleshooting their integration with Salesforce APIs, Apex, Visualforce and implementation of other Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
• Participation in Signature Success project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional “white glove” support practices associated to incident prediction and prevention capabilities.
• Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.
• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.
• Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.
• Ability to orchestrate all Salesforce teams efforts and ensure we are single point of contact for all post sales support activities.

Required Skills/Experience:

• Deep understanding of Salesforce Multi-tenant architecture
• Bachelor's degree in computer science or equivalent experience
• 5+ years of prior experience in Technical Support and/or 3+ years with development experience
• Demonstrated analysis, problem solving and skills troubleshooting expertise
• Ability to effectively prioritise and escalate customer issues as required
• Comfortable interacting with all levels of customer and SFDC management
• Ability to multi-task and perform effectively under pressure
• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
• Understanding of database concepts and data management (RDBMS) and SQL
• Solid understanding of Object-Oriented design and core programming concepts
• Solid knowledge of XML, preferably experience using server-to-server web services (SOAP)
• Strong experience in both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java,.Net, SQL) software development
• Understanding of integration technologies: Computer Telephony Integration, Data Cleanse/De-Duplication; Data Replication, Transactional data to and from Salesforce objects.

Skills/Experience:

• Strong Knowledge in Vlocity/Industry cloud CME/CPQ product lines
• Visualforce and Apex code experience
• Certified Salesforce Developer (DEV401)
• Certified App Builder
• Certified Salesforce Developer
• CRM domain knowledge
• Previous experience with Salesforce CRM and its technologies

Accomodations:

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information

Salesforce welcomes all.

#LI-Y

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Job Summary:

THE JOB

Reporting to the GM – Marketing, the Marketing Technology Manager plays a pivotal role in working with the marketing and engineering teams for the integration and execution of innovative marketing technology for the Moshtix business.

WHAT YOU WILL BE DOING

• Work together with marketing and engineering teams to implement Braze integration, managing the project from a marketing aspect ensuring the data integration is mapped out clearly and covers all marketing requirements to ensure top priorities are met within the first 6 months of the integration.
• Work together with product and engineering teams to implement cookie less server side tracking.
• Work together with product and engineering teams to implement self-service tracking tools for clients, which will enable our partners to update standard tracking across their event pages.
• Implement GA4 tracking updates with the engineering teams and maintain Google Tag Manager inline with Ticketmaster global standards driving efficiencies and reporting alignment.
• Assist the marketing team in the creation of automation capabilities for Moshtix omni-chanel marketing campaigns within Braze, as well as create automation templates which can be rolled out for client use.
• Update and manage client tracking scripts and processes across the Moshtix website along with continued maintenance of Moshtix Google Tag Manager instance.
• Assist product and engineering teams to drive Moshtix SEO improvements.
• Develop custom reports and provide interpretation and presentation of martech related findings.
• Work together with the engineering team to ensure data feeds are maintained and optimised and any new data feeds are implemented in a timely manner.
• Drive ambitious projects to develop best in class marketing capability/personalisation.
• Help drive digital marketing transformation throughout the business and across clients.
• Look for innovative ways to present Moshtix’s technology stack to prospecting clients and industry.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Experience implementing and managing marketing technology platforms to deliver personalised marketing communications across email, SMS, web and app push. Braze preferred but not essential.
• Demonstrated understanding of core eCommerce and martech technologies with the ability to communicate effectively with business, marketing, data, development and technical roles.
• Strong understanding of advertising technology landscape including  DSPs, Ad servers, Digital Analytics & Tag Management
• Proven experience of using analytics and data to drive user experience and business decision making and advanced skills with Google Analytics and Google Tag Manager
• Proficient in data management and integration, with experience in data governance and privacy regulations.
• Excellent communication skills and developed ability to both manage and work directly with stakeholders.
• Experience implementing and managing marketing technology platforms to deliver personalised marketing communications across email, SMS, web and app push. Braze preferred but not essential.
• Possess the ability to apply strategic and innovative thinking to generate creative marketing solutions beyond the realm of standard practices.
• Experience in CRM and digital technologies and integration of platforms.
• Experience with large scale databases and database management
• Good understanding of HTML/CSS (including email code compatibility between different email clients) and a strong understanding of SQL and/or databases
• Experience working with project tracking and team collaboration software such as JIRA and Confluence.
• An understanding of the live entertainment and/or ticketing industry
• Strong understanding of the digital landscape
• Ability to confidently present materials in an open internal forum
• Executive or Senior Manager in Marketing, digital or product

YOU (BEHAVIOURAL SKILLS) 

• Proactive, driven and highly organised, able to manage to a constantly varying and challenging workload
• A calm and controlled approach to working in high-pressure situations with a number of different parties
• Analytical mind and proven problem-solving ability
• Strong use of initiative and can think on your feet
• Responds with flexibility and resilience when faced with multiple demands, shifting priorities, ambiguity or rapid change.
• Organises time effectively and plans for future needs, maximising the use of available resources.
• Clearly conveys goals and expectations to others; steps forward to confront difficult issues.
• Paves the way for change, diminishes fear and persuades others to let go of resistance.
• Demonstrates ethical behaviours.
• Adapts own behaviour to take account of others’ expectations.

Ticketmaster Core Values

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

 

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster Values. Are you ready to start your journey with us? One of your first stops would be our Going Live Session, our own way of welcoming you to Team Ticketmaster.

ABOUT TICKETMASTER

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster now processes over 500 million tickets. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.

Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 individuals. Ticketmaster was established in Phoenix, Arizona in 1976.

ABOUT MOSHTIX

 

Moshtix sells live experiences to Australasia’s best music, sport, exhibitions and entertainment events. Founded in 2003, Moshtix stands for the fan, being first to market with e-ticketing in 2003 and introducing Australia’s first authorised ticket re-sale platform in conjunction with the iconic Splendour in The Grass back in 2010. With more than 1.3 million active event goers in its database, Moshtix continues to feed the appetite for live entertainment, and remove the barriers between the artist and the fan to ‘make live easy.’ In 2019, Moshtix became a Ticketmaster company, part of Live Nation Entertainment (NYSE: LYV) – the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media and Sponsorship.

#LI-NL1

#LI-hybrid

#MOSH

Tier 2 Network/Hardware Technician

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: None

Type of Travel: None

* * *

Looking for Network/Hardware technician with great communication skills that will be responsible for collection of incident information through customer conversation, and self-service support tools. Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends.

What You’ll Get to Do:

• Provide Information Technology (IT) support through the performance of on-site product/solution installation, sustainment, and resolution.
• Oversee and/or perform any necessary diagnoses, troubleshooting, service, and repair of IT equipment and systems.
• Provide direct customer service touch labor for assessment, diagnosis, and resolution of identified issues.
• Instruct customers in the operation and maintenance of the provided solution and interprets customers’ needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of site/field support
• and is not limited to systems hardware, software, network, and other technical infrastructure components.
• Collaborate directly with the TIER 1 provider as necessary.
• Analyze, administer, maintain, and manage the performance of the overall suite of legacy equipment that includes but is not limited to voice, video, workstations, servers, networks, monitors, peripherals, software, and other related equipment.
• Maintain all configuration documentation for assigned infrastructure.
• Evaluate hardware in direct coordination with the TIER 1 provider, end users, stakeholders, and other Government personnel as appropriate.
• Participate in the development and implementation of standards and procedures.
• Maintain network security protocol and ensures compliance with security policies and procedures.
• Participate and may lead aspects of installs, moves, changes, adds, and deletes (IMACDs) in coordination with stakeholders.
• Interface with vendors as appropriate to ensure optimal resolution during problems, issues, outages, and/or periods of reduced performance.
• Help to develop testing strategies and document results.
• Provide advice and training to end-users.
• Troubleshoot and resolve complex problems.
• May provide work leadership to less-experienced personnel.
• Maintain current knowledge of relevant hardware and software applications as assigned.
• Participate in special projects as assigned.

You’ll Bring These Qualifications:

• Active TS/SCI with Polygraph
• Must be able to obtain Security Plus certification within 90 days
• Lift 30-50 lbs on a repeated basis
• Ability to stand for long periods of time while working with Network Hardware
• Bachelor’s Degree in the Information Technology (IT) field or related discipline, or the equivalent combination of education, technical certification, and/or training to include work experience.
• 4–7 years of directly related experience in support to IT equipment (e.g., Hardware, Networks, etc.)

BITS3

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

$58,800 - $123,400

Who are we?

ClubWise is a market leader in gym management software. Our complete club operating system manages the full member lifecycle, including prospect marketing, point of sale, member management, staff management, bookings, access control, and billing. We partner with 1,500 clubs globally helping them grow membership, improve member retention, and achieve best practice in their operations.  

We're part of the wider EverCommerce team and are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our customers.  

About the role:

After more than a decade supporting Australia’s largest gym franchise, the time has come for ClubWise to launch in the large Australian independent gym market. This exciting new role will be responsible for all in-region sales activities and will work closely with the Country Manager to establish strong trust-based partnerships with our early customers, implement our market positioning and sales process, build awareness, pipeline, and grow market share. The role is a mixture of work-from-home & in-person customer meetings. 

What you will do:

• Prospect and build pipeline outside of and in conjunction with Marketing & SDR efforts
• Develop a clear understanding of the customer’s existing operations, goals, and challenges, and develop a unique and compelling value proposition that focuses on business value 
• Build rapport, credibility, and establish trust through a consultative approach
• Deliver software demos
• Develop and deliver best-in-class proposals
• Exceed monthly, quarterly, and annual sales targets
• Keep the sales CRM up to date & forecast accurately
• Work collaboratively internally to develop long-term trust and collaboration

Candidate Requirements:

• You roll up your sleeves, produce, and lead by example
• Consistent track record of achieving / exceeding sales quotas
• Disciplined about your work: setting/hitting goals every day
• Expertise in managing a large pipeline with ability to close consistently
• A passion for health & fitness
• Great communicator with excellent oral and written communication skills
• Technically proficient & process oriented: you will get help with demos, but there will be times where you will need to deliver demos yourself
• This is a mature product but a new market: you must be comfortable with ambiguity, embrace a challenge, and thrive on change
• You know how to build trusted relationships with decision makers and end users
• Collaborative by nature, you love learning, adapting, improving and delivering quality outcomes 

Bonus Skills & Experience:

• Proven track record operating in a new market or launching a new product, including experience establishing a beachhead of early customers, turning early customers into advocates, leveraging testimonials, establishing competitive differentiation, and fine tuning a defined sales approach. 
• Experience selling SaaS solutions & delivering demos.

Benefits:

• Flexible time off. We want our team to prioritise wellness and keep a good work-life balance. You can take as much time off as you need, just ensure the work gets done and leave is cleared it with your team in advance. 
• Work from home, with travel for meetings, including interstate where appropriate.
• Attractive uncapped commission. 

Apply:

If you have what we’re looking for and can demonstrate experience in the above, then please apply to us below including both a cover letter and resume. We look forward to receiving your application. Your application will include the following questions:

• How many years of B2B sales experience do you have?
• Why does your previous experience make you a great fit for this role?
• Why are you passionate about health & fitness?
• Do you have Australian permanent work rights with no restrictions?
• Do you have a current Australian driver's licence?
• What is your expected base salary & on target earnings?

Position Summary

Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture.

Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a ‘joyful pioneer’- daring to defy barriers and striving to excel limits. At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone.

We are an extremely dynamic business, launching an incredible number and range of new products every year. We also firmly believe that our product ecosystem and portfolio of innovation set our brand apart.

It is the creativity and diversity of the people who work at Samsung that has made us one of the world’s most innovative companies and our people continue to drive our innovation forward. We have a passion for what we do and we employ like-minded people who want to continue to foster an open and collaborative environment in our business and with our partners.

The Opportunity

In this role, you will lead the Process Innovation (PI) integration team to drive continuous process improvement and implementations for our N-ERP (SAP) system via LEAN methodology. You will be leading EDI & Hybris systems integration projects including retailer EDI, Hybris online and 3PL EDI from a PI team perspective. You will be delivering and managing large, complex full life-cycle initiatives for e-Commerce and Hybris business requirements.

Role and Responsibilities

• Maintain the Production system including e-Commerce, Hybris and N-ERP systems which requires problem solving and collaborating with other teams, and initiating new enhancements or solutions

• Design to-be process based on full understanding of as-is process on N-ERP (SAP) in SD, MM, LE and FI/CO module and make sure process innovation and improvement over all related systems like Hybris, EDI, RMS and Workflow.

• Maintain and lead all our retailers’ system integration projects with Samsung N-ERP (SAP) for order to cash process, also work closely with retailers’ IT team to reduce business process issues to ensure the order process flow meets KPIs

• Implement SAP Hybris projects for backend N-ERP (SAP) integrations and testing which requires communicating with both local and global Hybris, Sales and SoD teams

• Provide insightful data analysis and maintain data integrity in business systems and legacy systems, whilst analysing data to identify areas of improvement for business system processes

• Working closely with RHQ/HQ and external customers/vendors to ensure goals are on-track and being met in a timely manner

• Provide ongoing coaching, training and support to your team and act as the point of escalation for all PI enquiries.

• Other duties as required in areas of systems/ process improvement projects within the team

Skills and Qualifications

• Bachelor’s degree in Computer Science / Data Analytics related or equivalent

• Minimum of 5 years SAP cross-functional experience in SD, LE, MM, FI, CO modules in large organisations

• Extensive experience in a systems integration role as an EDI Specialist, Business System Analyst or similar role

• Experience managing the full lifecycle of SAP implementation projects is essential

• Experience in Hybris configuration and back-office is a plus

• Excellent communication skills, team player and the ability to work under pressure

• Passion for business process management and data analytics

What sets us apart from the rest?

A global leader in all things innovation - this opportunity will fast track your career. You’ll be joining a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. We will give you the tools to help nourish your development, wellbeing and fast-track your career:

• Want to be more active? We've got you covered for discounts across selected gyms OR virtual fitness to workout at home.

• Prefer driving to work? We offer free on-site parking.

• We give great discounts across our products as well

• We also care about your personal development and have learning platforms & workshops available for you.

• We've got some pretty fun team-building events too

• Hybrid working (1 day working from home per week)

Think you’ve got what it takes? Join us now and Re-Imagine Your Future!

#LI-Midsenior #LI-SEAU

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With approximately 61,000 robots in 1350 systems across 52 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.

Bots, Bins and Brilliant People – bring on the future of warehousing!

AutoStore is seeking a System Design Analyst

To facilitate the growth of our Australian team of two, we are looking for a System Design Analyst in Sydney to join our System Design Team and help us achieve our goals in the region. As a member of the AutoStore specialized System Design Team you will work in collaboration with our sales force in supporting the organization’s worldwide customer network with technical expertise and know-how.

We are Lean, Bold and Transparent - Join the robotic revolution with us! 

KEY TASKS AND RESPONSIBILITIES:

• Supporting the sales organisation with data analysis, designs and simulations for customer projects
• Review, optimise and support partners on customer concepts
• Support with new releases of test, improvements and documentation of design tools
• Deliver technical training on best practice when using design software to global distributors and internal sales team
• Improving internal operations and processes through automation of simple tasks etc.
• Proactively provide technical support for the sales organisation internally and externally

KEY QUALIFICATIONS:

• Degree in industrial, mechanical or electrical Engineering, mechatronics other technical sciences or logistics and supply chain management
• Proficient in data analysis
• Minimum 1-2 years of work experience in engineering, solutions or logistics design
• Understanding of logistical processes & experiences from material handling industry
• Interested and skilled presenter and trainer
• Solution design capability
• Comfortable with Microsoft 365 – advanced excel skills

PERSONAL ATTRIBUTES:

• Support and communicates both internally and externally with good quality and time-management
• Willingness to do some travel
• Accountable, proactive and flexible
• Innovative, knowledge-seeking and curious
• Excellent interpersonal and communication skills
• Problem-solving skills and ability to work independently
• Analytical, accurate and systematic
• Team player

WE OFFER:  

• A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange   
• A company culture where we recognize and applaud everyone's contributions in making decisions 
• Competitive compensation and benefits  
• In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely 

Show your interest in the position by registering your CV and application as soon as possible. Certificates and diplomas are attached to the application. All inquiries are treated confidentially.  

Application deadline: 17th of March 2024 - ​applications are processed on an ongoing basis.