Total 140 Customer Logistics Representative job vacancies in The United States of America

Your new company
An exciting opportunity has arisen at the Chester site of one of the UK's premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer experience.

Your new role
You will be based in a small team, providing high quality customer service by working closely with logistics and supply chain to process orders both efficiently. You will work regionally, liaising with hauliers to follow an end to end delivery process accurately.

What you'll need to succeed
You will have excellent communication skills, with a proven administrative ability to deliver key objectives, ensuring deadlines are met. The ideal candidate will be able to solve diverse customer problems, to check and raise credit applications whilst remaining calm and focused under pressure and capable of dealing with shifting priorities. Commercial awareness within Chemical Manufacturing or distribution as well as knowledge of Oracle and MS Excel is advantageous.

What you'll get in return
An inclusive, supportive company focused on your professional growth, offering international training opportunities. Full time hours within a new modern office space. A competitive salary + bonus and a generous leave policy.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Working for a housing company based in St Austell. This role is for around 3 months.
It is Monday - Friday 9am - 5pm and paying £13.12 per hour.

Your new role
Strong admin skills required and must be IT Literate on systems.
The role will be alot of admin entry but within the Customer Experience Team.
Logging damp and mould cases. Inputting information/surveys to support the Customer experience team and other teams.

What you'll need to succeed
Previous strong administrator experience.
Good customer service background
Excellent IT Skills to be able to navigate different systems.

What you'll get in return
Good basic pay
Weekly pay
Free parking on site
Holiday allowance
Pension contribution

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Recognised globally for a long track record of innovation and excellence, with exciting and high quality products, they are category leaders in multiple sectors.

Your new role
In this role you will work in a fast-paced Logistics team, supporting a product vertical to achieve the required service levels and KPIs.

What you'll need to succeed
Your CV will demonstrate previous experience in logistics dealing with warehousing, physical distribution and managing third party suppliers, ideally in a b2b logistics environment where you liaise with 3PLs and internal stakeholders to ensure visibility of stock movements, and achievement of relevant KPIs. You will have an understanding of customs issues and incoterms. Knowledge and first-hand experience of Logistic transactions in the SAP modules will be an advantage, as is Import & Export experience with Asian Forwarders & suppliers. Exposure to automotive sector / IATF 16494 is also an advantage but not essential.

What you'll get in return A competitive salary / day rate, plus benefits. The role has a hybrid working pattern, 3 days a week in Weybridge, 2 WFH. This is initially a fixed term contract (likely to be 8/9 months) but there are often opportunities to extend or transfer to permanent if an appropriate opportunity becomes available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
My client based in the heart of Liverpool is seeking a professional Customer Service Advisor to join their team on a full-time permanent basis.
Having been specialising in their field of work for the past 35 years, their customer focus is at the forefront of everything they do. They supply a wide section of businesses across both public and private sectors and have built a strong and impressive reputation in relation to the quality and service they provide.


Your new role
The position is being offered as full time, permanent with working hours of 08.45am - 17.15pm Monday to Friday and will be office based.
Some of your main duties will include but not limited to
Answering all incoming calls
Process customer orders and deal with any queries and requests
Provide a first class service in relation to parts etc.
Liaise with couriers, deliveries, returns, tracking details, complaints.
Updating systems
Processing carrier claims

What you'll need to succeed
Excellent communication skills
Ability to work in a fast-paced environment
Happy to work in ever-changing situations
A friendly and personable demeanour
Passion for providing first-class customer service

What you'll get in return
Working for a small, supportive and friendly team
25 day holiday plus 8 days bank holidays
Shut down for Christmas
Free Parking
Progression opportunities



What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis.
Supplying an international client base and providing a first-class service to all internal and external customers.

Your new role
The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed.
Whilst training, you will be required to work from the office full time, lasting approximately 12 weeks.
Salary is £23,371, rising to £24,500 once the train has been completed.
Some of your duties will include but not limited to.
Process a variety of customer orders using both telephony and electronic mediums
Analysing data
Dealing with complex queries
Updating systems
Data processing
Dealing with high level customers on a daily basis
Providing a first class service via phone, email and web chat
Following complex order processing procedures
Develop and maintain excellent relationships with stakeholders

What you'll need to succeed

Strong history within a data processing position
Excellent stakeholder management experience
Strong customer service skills
Passion for providing a first class service
Used to working in a fast-paced, ever-changing environment


What you'll get in return
Working for a friendly and supportive organisation
Free Parking
Progression opportunities
Hybrid model
Salary of £23,371, rising to £24,500 once the training has been completed


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
An established, thriving and expanding business in Sheffield recruiting for a Customer Services Team Leader to manage a team of 7.

Your new role
A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment.
Duties:-

• Assisting with the hiring and training of new customer service employees
• Coaching and mentoring a team of 7, including conducting 121's
• Improving and implementing new processes and systems and rolling out to the team
• Collecting data and compiling reports
• Assisting with Budget preparation
• Dealing with complex customer enquiries and escalating if appropriate
• Identifying opportunities to update or improve customer service procedures

We are looking for excellent customer service management/supervisory skills, along with first-class communication, organisation and IT skills.

What you'll need to succeed
You will have experience of leading a team, you will have used a CRM system, preferably Sales Force although that can be taught alongside SAP.

What you'll get in return
26 days holiday plus stats, free parking, life assurance, company profit share, free parking and plenty of other superb benefits!

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
An established and successful business in Barnsley, looking for another customer service/claims handling person to join a team of 3.
Your new role
If you are looking for variety in a job then read on:- This role is a mix of administration and customer service, co-coordination of project managers, dealing with sometimes vulnerable customers, prioritisation, accurate data entry and much more. This is not a call centre, you will be working alongside insurance companies, contractors and policyholders, to arrange authorised work to be carried out on the land of domestic properties.

Duties:-

• Managing claims from cradle to grave
• Following strict procedures and delivering first-class customer service
• Building relationships with both internal and external stakeholders
• Promote honest feedback and actively improve procedures

This role will require experience in a fast-paced customer service environment. You will have a positive, can-do attitude and a genuine desire to develop your career.


What you'll need to succeed
Customer service and administration experience (ideally you will have used a customer relationship management system). You must have a keen eye for detail and work accurately at pace.


What you'll get in return
A great team environment, career development. Free parking, 28 days holidays (inc stats) rising after 3 years. Med Cash plan after 12 months plus life assurance.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions.
Your new role
You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with the Supply Chain Team and Product Manager as well as liaising with the Pricing and Data Management team to ensure accurate pricing via the use of ERP/CRM systems. You will manage and support a specific customer portfolio, ensuring that data and information is correct and that customers needs and requests are met in line with company ethos.
What you'll need to succeed
This position requires a high degree of proficiency in organisational skills to handle detailed information and the timely processing of the information to ensure customer satisfaction. You need to be able to demonstrate the ability to solve customer problems in a changing environment without completely defined process steps for success. The ability to make sound business decisions that support customers' requirements while complying with documented guidelines and policies is essential. You will be a good communicator, where being you are able to converse across all levels alongside demonstrating an enthusiastic and proactive work ethic. Prior experience within the manufacturing or logistics industry, and having a good understanding of export compliance is a must.
What you'll get in return
Not only will you have the opportunity to join a truly exciting and expanding company with a global footprint, you will have an annual salary of £27,000 - £30,000 DOE for your full-time working week or 37.5 hours. You will have a 25 day's holiday + bank holidays and the opportunity for a performance-based bonus annually. You will be based in Wrexham, with ample on-site parking, and after a 6-month probation, be able to utilise a hybrid working policy of up to 3 days from home per week.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role
Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all sales orders. You will receive the orders and process them daily either on paper format and electronically, liaising with customers to ensure that delivery schedules, you will track orders via the 3PL distribution centre, dealing with pro-forma invoices, liaising with finance accordingly. You will cross-reference products on Oracle and deal with ad hoc duties as required.


What you'll need to succeed
In order to be successful you will need to have intermediate Excel and able to performance V-look ups and do formulas, you will have excellent attention to detail and communication skills, experience working in import logistics within a Customer Service/Sales Administrator or Operations position and be within a reasonable commute to Richmond/SW London.


What you'll get in return
In return you'll be offered a permanent role paying £30,000 plus a discretionary bonus, 23 days annual leave plus bank holiday, private medical after probation, hybrid working (3 days in the office and 2 days at home). In addition you will have a fantastic working schedule of 8.30-5pm Monday to Thursday and 8.30am - 1pm on a Friday (every Friday!)


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Specifications:
The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor.


* A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC).
* A professional and high-quality customer service experience.
* An effective and timely resolution to all queries received through the helpdesk
* Support patients and external clients, ensuring that they are welcomed to the Trust.
* Support to the Trust in providing high quality care to its patients
* Continuous support to the Customer Services Manager
* Prioritising all calls in line with service procedures, escalating any calls of concern to the Customer Services Supervisor as appropriate.
* Entering the work requests into the correct section of the CAFM system
* Transferring calls to other services as required in line with service procedures.


The post holder will be required to function autonomously in a dynamic, customer-focussed and technically challenging environment. The post holder will be expected to rotate on a rolling rota once trained to do so. This will include working days, evenings, weekends, and public holidays, unless otherwise agreed.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new role
Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home
Length: long-term temp
Start: ASAP
Key responsibilities:

• Receive and handle customer requests.
• Work closely with suppliers and other teams to ensure accurate and timely implementation of new products.
• Ensure accurate information from customers to process requests efficiently.
• Accurately update product data attributes in the internal system.
• Maintain complete and accurate product information in line with business rules and guidelines.
• Complete Supplier Onboarding tasks
• Negotiate.
• Meet departmental targets for turnaround times and delivery performance.
• Drive internal process improvements using internal systems.

What you'll need to succeed

• Proven Customer Service
• Strong Technical Skills: Proficient knowledge of Microsoft Access, Microsoft Excel, and Cognos
• Ability to work under tight deadlines and demonstrate flexibility with priorities.
• Effective communication, both written and verbal
• Ability to work independently as well as effectively in a team environment.
• Excellent negotiation abilities.
• Ability to multitask and pay attention to detail.
• Customer-Centric Attitude

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This organisation based in Manchester is seeking customer support administrators to join their team. They need some extra support at the moment as they are getting busier with an ongoing project. This role is ideal for someone who is in-between roles or looking for a role where they can learn and develop.

Your new role
You will be responsible for providing administration support and uploading information from customer applications to the system. You will be accurately entering data onto the in-house system and updating customer information. You will be ensuring the customer information provided is correct and responding to customers.

What you'll need to succeed
Your previous experience in administration and data entry will help you succeed in this role. This role is ideal for someone who is looking to develop their career and experience within administration. You are organised, have excellent attention to detail, have great communication skills and can work well both independently and in a team. You will also be able to get to the site in Manchester City Centre.

What you'll get in return
You will receive an excellent rate of £12.60 per hour plus holiday pay. You will be working for a large, well-known organisation with a lot of opportunity for development and even to apply for permanent roles. This is a great company to work for if you want to progress your career and move within the company too.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
My client is a leading agricultural organisation providing people, products and services to help communities succeed. They are currently recruiting for a Customer Service Assistant due to internal progression. Your new role
Working in the busy customer service department, you will be part of a small and welcoming team driving to achieve excellent service by understanding customer needs, providing recommendations and delivering solutions.
Working hours: Mon-Fri 8:30-17:00
Duties:

• Provide advice and information with integrity.
• Monitoring a joint email inbox.
• Responding to email enquiries including receiving and processing orders.
• Contact external suppliers.
• Take card payments over the phone.
• Act on customer feedback to improve and adapt.

What you'll need to succeed

• Previous experience in both a customer service and an office-based role.
• Excellent attention to detail and the ability to multitask.
• Confident using IT, including knowledge of Word, Excel and Outlook.
• Ability to adopt a flexible approach to work and be able to adapt to unexpected demands.

What you'll get in return

• Full training including product knowledge training.
• 33 days holiday (including bank holidays).
• Opportunity to progress in other areas of the business.
• Access to an employee assistance programme offering health and wellbeing advice.
• Cycle to work scheme.
• Staff discounts on selected products.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Supply Chain Customer Service Advisor
Responsibilities:

• Be the go-to person for operational teams when they encounter purchasing problems.
• Work with suppliers to resolve these issues to the satisfaction of the operational contact.
• Assist locations in requesting new suppliers.
• Ensure they follow the correct procedures during supplier onboarding.
• Be the go-to person for operational teams when they encounter purchasing problems.
• Work with suppliers to resolve these issues to the satisfaction of the operational contact.
• Communicate with suppliers regarding unit openings and closures.
• Request new accounts for units and confirm with operational teams.
• Help suppliers with PDF invoicing queries.
• Handle complaints promptly by liaising with suppliers.
• Ensure timely responses and resolution.
• Keep the CSL updated with default price levels and other relevant information.
• Add new units and make the necessary changes based on supply chain requests.
• Coordinate price level changes with suppliers.
• Address queries related to unit prices.

Skills needed:

• Can handle pressure well and prioritise effectively.
• Takes individual responsibility.
• Passionate about providing excellent customer service.
• Excellent at handling customers.
• Analyses and acts on management information.
• Focused on achieving goals.
• Strong verbal and written communication skills.
• Highly motivated and ready for industry changes.
• Thrives in a fast-paced, competitive environment.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
My client, a leading manufacturing business based in Bootle, is seeking a team of professional Customer Service Advisors to join their business on a permanent basis.
The organisation produce some of the UK's most well-known products and pride themselves on their brand and reputation.



Your new role
Working from large offices based in Bootle, you will be joining a brand-new team specially required to provide exceptional customer service experience to the organisation's list of clients.
The position is being offered full time, working 5 days out of 7 - with a working shift pattern. The organisation are offering a hybrid model working from the office, 2 days per week.
There is a 12-week training programme in place. While training is being completed, you will be required to work fully from the office.
You will be responsible for providing all customer service and order processing across multiple channels within the business.
Some of your duties will include but not limited to
Process customer orders via telephone and electronically
Updating systems
Supporting the department manager, team leaders, and the supply chain team
Dealing with any queries / complaints in a professional and timely manner
Analysing data
Take ownership for any excalations

What you'll need to succeed
Passion for providing first class customer service
Used to working in a fast-paced, ever-changing environment
Strong communication skills, both written and verbal
Proficient knowledge of the Microsoft suite
Strong team ethic

What you'll get in return

Working for a supportive and friendly team
Free parking
Progression opportunities
Hybrid model

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk