Total 4,874 tax manager job vacancies in Customer Service category in The United States of America

Job Description

The Write Connection (TWC) is a company running English and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English enrichment to our students and customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Job Requirements

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

We offer a competitive salary package, performance-based incentives, and opportunities for professional growth and advancement. You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

How to Apply

To apply, please submit your resume and a cover letter sharing why you are interested in this role and how your experience aligns with our requirements. Please email your updated resume to Recruitment@TheWriteConnection.com.sg with email subject “Centre Manager”

We regret that only shortlisted candidates will be notified.

All information collected will be kept in strict confidentiality and used for recruitment purposes only.

Looking for an experienced care manager looking for a new exciting career move! Two opportunities available within 1.5 hours of each other.  Benefits


Monday ? Friday hours with flexibility!
Attractive salary package plus NFP plus wellness benefits
Employee recognition & rewards throughout the year
Professional development pathways through in-house training & partnerships with external providers
Use your ideas & innovation to add value to a service!
Company culture
  
Working with a long establish aged care provider in the provision of quality support & lifestyle choices within their medium aged care service within the Central West region, NSW.
Creating a collaborative home environment where everyone has an input and a voice. Supportive and forward thinking leadership team giving you the opportunity to make your mark within a clinical leadership capacity.
  
Opportunities also available for Senior RN?s looking at stepping


... Click here to view more detail / apply for Care Manager

Shaping the future of real estate for a better world  

At JLL, we see a Brighter Way ? forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  



What this opportunity involves:  

Are you a dynamic and proactive professional with a passion for retail management? We are seeking a highly motivated Centre Manager to oversee the operations and success of Central Square Ballarat and Thompsons Parkway. As the Centre Manager, ... Click here to view more detail / apply for Centre Manager

What the role is

The Animal & Veterinary Service (AVS), a cluster of NParks, safeguards the health and welfare of animals through comprehensive and integrated programmes. AVS works closely with partners in the veterinary and animal-related industries to strengthen capacities and enhance competencies in animal health and welfare. It is the main touch-point on animal and veterinary matters in Singapore and the first responder for all animal-related feedback. It also conducts public education and engagement programmes to foster a humane and gracious society for all, where pet owners, communities, and animals co-exist in greater harmony within our City in Nature.

What you will be working on

As part of the Centre for Animal Rehabilitation under the Professional and Scientific Services Division, your role will involve operations and research relating to the welfare, behaviour and rehabilitation of animals.

Your scope of work includes:

• Manage duties required in the centre to ensure smooth functioning, including procurement and management of inventory and contract services, supervision of contractors, planning and budgeting, data management and analysis, regular maintenance and upkeep of facilities and equipment, workplace health and safety, and managerial duties
• Assist with animal operations, including handling public enquiries, liaison with external parties such as the public, volunteers and Animal Welfare Groups on enquiries and the Centre’s programmes, animal care and husbandry.
• Develop, implement and manage research projects relating to animal welfare and behaviour
• Assist with the different activities and programmes related to the Centre.

What we are looking for

• Degree in veterinary medicine, biology, life sciences or other relevant discipline is preferred. Post-graduate degree in the preferred field will be advantageous.
• Experience managing tenders, contracts and workers; and project management is preferred.
• Relevant working experience in shelter management, animal care or husbandry is preferred.
• Relevant experience in behaviour assessments, behaviour modification and animal handling, especially under animal shelter contexts is preferred.
• Strong management and communication skills, independent, self-motivated, meticulous and enthusiastic.
• Able to work effectively in a team environment.
• Expected to work with animals.
• Good written/ oral communication and interpersonal skills.
• Competent in Microsoft Office Applications.

Office Location:

The office will be situated at:

Animal Management Centre, 57 Sungei Tengah Road Singapore 699013

Only shortlisted candidates will be notified.

Job Title: Service Manager
Location: Redhill
Type: Permanent
Hours: 35 hours per week (Monday - Friday)
Salary: Up to £48,000 per annum

Are you ready to lead with purpose and drive impactful change? Join our client and inspire a dedicated team to empower residents to live life on their own terms.

About Our Client

We are a renowned charity dedicated to enhancing the lives of individuals with brain injuries across the UK. Through our assessment centres, rehabilitation units, and hospitals, we utilise expert neurorehabilitation to help individuals regain lost skills and achieve their personal milestones. Whether the injury was caused by trauma, illness, substance abuse, or other factors, our mission remains unwavering - to facilitate recovery and support individual goals. Our team is deeply committed to their roles, fostering a strong sense of unity and camaraderie among colleagues.

The Role

Our client serves as a pivotal brain injury rehabilitation centre, offering a comprehensive 12-week assessment period followed by tailored rehabilitation programs to facilitate recovery. Our facility boasts sixteen en-suite bedrooms, alongside independent living units, fully equipped rehabilitation kitchens, communal lounges, a tranquil courtyard, and dedicated activities rooms. With specialist assessment and therapy rooms and a serene private garden, our environment is optimised to aid in the recovery journey.

As we embark on ambitious future endeavours, you will play a pivotal role in driving both organic and planned changes within the service. Additionally, you will spearhead marketing initiatives aimed at engaging potential commissioners and referrers.

About You

We are seeking an individual who embodies the following qualities:

• A Registered Manager with a QCF (NVQ) level 5 Diploma in Health and Social Care or equivalent
• Proven experience in managing high-quality, multi-site residential services
• A steadfast commitment to delivering person-centred independence-building services
• Proficiency in financial management, including budget oversight and financial systems
• A seasoned leader with a track record of team development and performance management

Benefits Include:

• Competitive salary of up to £48,000 per annum
• 38 days of annual leave (inclusive of bank holidays)
• Group life assurance
• Eye voucher scheme
• Company Pension
• Long service and staff awards
• Nationwide employee staff discounts, encompassing dining and shopping
• Blue Light Card benefits, offering discounts online and in-store for NHS, emergency services, social care sector, and armed forces personnel

We prioritise employee well-being and support, ensuring you have the resources to thrive in your role. Career development is central to our ethos, and we are committed to providing comprehensive training and learning opportunities to help you achieve your professional aspirations. Apply now through Sanctuary Personnel.

Proud member of the Disability Confident employer scheme

Can you focus on both providing outstanding service and increasing revenue?

The heart of this role is ensuring that every one of our guests receives a warm welcome to the hotel. If you're friendly, focused and love creating a fantastic experience by anticipating guests' needs, you'll be a great fit. Experience in a supervisory role is required, as is excellent written and spoken English.

It's a hands-on role, with responsibility for the front desk, concierge, revenue and reservations. You'll build professional relationships with customers, while leading and inspiring your team to provide outstanding service.

You'll need to effortlessly combine organisation and communication. One moment you'll be overseeing day-to-day operations or compiling weekly and period end reports, the next you'll be using your familiarity with the hotel's amenities to find solutions for guests and to upsell confidently.

You'll also work closely with the General Manager to increase revenue through sales and effective room management, so knowledge of hotel software and reservations systems is essential.

What we offer

• Salary up to £28000
• 100% service charge, up to approx £2000 per year
• Attractive staff uniform
• Flexible working pattern
• Training and development opportunities including SVQ’s and professional qualifications
• Staff meals
• Discounted rates across our group of hotels for accommodation and food & beverage for you and your friends & family
• Pension
• Long Service Recognition
• Pet Bereavement Day
• Contribution towards driving lessons
• Charitable fund raising matched up to £250
• Paid day off on your birthday each year

Ask about our roles for partners in housekeeping, the kitchen, bar or restaurant.

Support the General Manager and thereby the Deputy Head of Operations, to operationally manage service resources. Develop robust management of capacity, waiting lists, reporting and efficiency metrics. Work closely with the Nursing, Admin, Advanced Health Practitioners and Clinical teams to ensure the smooth running and efficient use of the imaging resource. Provide clear and concise data and information on the use of imaging lists to increase understanding of efficiency by all stakeholders. Support of the General Manager and thereby the Deputy Head of Operations, to manage the operational aspects of the service encompassing the management of all resources and the monitoring and achievement of agreed performance objectives within the context of National and Trust frameworks. In conjunction with Heads of Service and Matrons and in support of the General Manager and CMG Team to consider, plan and implement change to ensure continuous service and efficiency improvements to enhance the patient care services provided by Imaging. Management of other members of the management support team as required.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Our client a Information Technology company is looking to hire Workplace Support Manager

Job Responsibilities:

• Act as the dedicated single point of contact on Workplace Support services;
•  Monitor and ensure timeliness, quality, and overall effectiveness on service performance on Service Desk and Workplace Support services;
• Review special Service Request that warrant special attention or require further follow-up, if any;
• Review and allocate manpower/ resources at field level;
• Provide analysis on service efficiency and effectiveness and recommends areas for improvement;
•  Organize regular meeting for services performance review;
• Formulate the due diligence, transition, implementation and risk mitigation plan;
• Formulate and continuously improve escalation procedure to facilitate complex problem resolution;
• Coordinate service support resources when specific skills are needed;
• Deliver on demand incident reports, monthly SLRs report, incident performance trend analysis reports and fault pattern analysis reports as well as conduct weekly review meeting and monthly service review meetings with the Employer; 
• Ensure premium services quality and immediate problem resolution; and
• Manage ongoing operations and support issue.
  
  

 

• Bachelor degree of a relevant discipline and at least 10 years of IT working experience, with at least 5 years in workplace support operations and minimum 3 years in a supervisory or managerial role
•  ITIL certified
• Proven experience in infrastructure technology management
• Proficiencies in project management and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CCNP, AWS Certified Cloud Practitioner, or CompTIA Project+, are a plus

Responsibilities

• Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed
• Drive product adoption and usage of insightsoftware products and solutions to retain and grow revenue 
• Craft effective strategies for customer retention, negotiate and secure renewal agreements, and facilitate the expansion of the use of our solutions within your customer base.  
• Organize and execute and communication strategy for assigned customers, including emails, one on one meetings, monthly update calls and quarterly business reviews focus on overall customer health and adoption statistics, product reviews, and contractual status checks.
• Forecast and track key account metrics (e.g. quarterly retention and growth results and annual forecasts) and clearly communicate progress to internal stakeholders
• Manage customer relationships and escalations, including high severity requests, with a focus on solving business problems and deriving customer value from insightsoftware’s solutions
• Drive a seamless customer experience by working cross-functionally with our product and services team to ensure each new customer can quickly adopt and gain value from our solutions
• Lead one or more special projects to enhance Customer Success goals and processes
• Participate in cross-functional reviews of product lines
• Train and mentor on-demand talent
• Other duties as assigned

 

Achievements/ Goals

• Complete Onboarding process (90 Days)
• Assume responsibilities of management of customer portfolio
• Complete renewal process for portfolio
• Engage customer in COR and regular communication cadence
• Participate in cross functional meetings.

 

 

The Opportunity: Discover a compelling career opportunity as an IT Service Manager, with flexibility to be based in Brisbane, Sydney, or Canberra. Join a dynamic team where you can leverage your expertise in service desk management, incident lifecycle stages, and ITIL-related processes. This role offers the chance to work in diverse locations while contributing to the delivery of high-quality IT services within a supportive environment. The Role:

Serve as an IT Service Manager, responsible for overseeing service desk operations and incident lifecycle stages in alignment with ITIL-related processes.
Lead the development and implementation of service management strategies, policies, and procedures to ensure efficient and effective service delivery.
Utilize SNOW (ServiceNow) platform for incident management, service request fulfillment, and IT service management processes.
Apply ITIL 4 best practices to optimize service management processes and enhance service delivery capabilities.
Collaborate
... Click here to view more detail / apply for IT Service Manager

In your role as a Care Home Manager at HC-One, youll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One, as a Care Home Manager, youll have a wonderful opportunity to give something back to those people. Taking responsibility for the well-being of our Residents, including making sure their physical, emotional and social needs are met. Leading, motivating and mentoring your team and delivering clinical guidance and training to ensure the safe, smooth and efficient running of the care home. Carrying out assessments, developing, implementing and evaluating individualised care plans for each of our Residents. Monitoring work areas and practices to ensure they are safe and conform to relevant standards, policies and legislation. Generally promoting our Residents independence, choice, dignity and respect by delivering the very best standards of care and striving for continuous improvement.

For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Are you an organised and dynamic Manager with a passion for motivating others and keen to make a positive difference?

We have a fantastic opportunity for a Deputy Service Manager.

At Langley we believe in equipping our staff to be the best they can be. That means providing excellent support and free training to enable you to make a rewarding difference to people’s lives every day. We have a great opportunity available for a Deputy Service Manager to lead our team based within Gillingham - Kent, on a full time, permanent basis, working 40 hours per week.

The successful candidate will receive a competitive salary of £37,214 per annum as well as other generous benefits which include:

• Access to the Flexible Benefits Portal where you can tailor benefits to your individual needs
• Generous annual leave of 30 days plus bank holiday holidays
• Free on site meals whilst on shift
• Fantastic pension scheme, matched up to 8%
• Life Assurance up to 3 times your salary
• Fully funded DBS, renewals and DBS update service subscriptions
• Company sick pay scheme
• ‘Smart Health’, which includes unlimited access to online, telephone and video GP
• Access to private holiday flat in Torquay
• Wellbeing Support – our 24/7 Employee Assistance Programme includes free counselling and legal advice
• Eyecare & Flu vouchers
• Access to chaplaincy and pastoral support

As our Deputy Service Manager, you will positively support the Registered Manager in providing leadership to the staff team and supporting and facilitating the needs of the service users, in line with our Christian Mission and Values, legislative and regulatory requirements.

In this role you will be:

• Supporting the Service Manager in the delivery of high-quality care and support and to deputise when required.
• Supervising / managing staff and assisting key workers and support staff and providing staff and service users with relevant advice, support and training and putting your belief in Christ into action as a manager
• Facilitating and ensuring effective communication within the service and the wider Trust and ensuring teams are briefed fully
• Supporting and where necessary, leading, in the assessment and management of risk.
• Assisting in the management of the referral process within the service and to achieve agreed occupancy levels.
• Assisting in the management of a fair and equitable rota which ensures that adequate cover is maintained at all times and to play a full part in the service rota.
• Ensuring that clients are able to participate as fully as possible in the life of the service and to manage regular service user meetings and facilitate service user inclusion.

The successful candidate will be a practicing Christian who will create an environment where people feel valued, empowered and equipped to do their best work. This person will play a key part in providing strong Christian leadership and will be required to uphold the Trust’s Christian ethos and Christ like culture, aligned with our Christian Identity, and therefore there is a genuine occupational requirement for the post holder to be a practicing and professing Christian under the Equality Act 2010.

If you are looking for an opportunity to help lead our dedicated team to enhance the lives of our service users, as our Deputy Service Manager, please apply now as we would love to hear from you.

Closing date: 21st May 2024

We reserve the right to close earlier if we receive sufficient applicants.

A satisfactory enhanced DBS and Adults Barred List check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.

About LANGLEY

Langley is an innovative Christian charity that provides specialist housing, care and support services in the community, and targeted advice in prisons, for people seeking to live crime-free. With one of the lowest reconvictions rates in the country – under 3% whilst people are in our housing and care – we are changing lives and making communities safer across the country.

We're proud to be accredited as an ‘Investors in People: Gold’ employer, which celebrates the way we invest in our people. This is a huge achievement as our assessment covers the last 3 years of unprecedented challenges through the pandemic. This is the third time we have been awarded Investors in People’s Gold standard.

EQUALITY, DIVERSITY AND INCLUSION

ED&I is integral to Langley House Trust. We're committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

DISABILITY CONFIDENT

As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants who meet the essential criteria listed in the job description. If you would like to be considered under this scheme, please state this in your application.

The Shrubbery is a registered care home for men with multiple and complex needs, including substance misuse, mental health issues and physical care needs. It offers 28 bedrooms, of which 14 are wheelchair accessible, and 20 are ensuite.

Job Highlights

• Competitive remuneration package & good employee benefits
• Career development opportunities
• Immediate vacancy & full-time permanent job role

JOB DESCRIPTIONS:

· 5 day work week

· Staff discount, voucher and monthly redeemable treatment

· AWS

· Salary up to $4,000

JOB RESPONSIBILITIES:

• Improving customer service procedures, policies and standards
• To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer)
• Coaching of soft skill to the team related to customer service
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry.
• Any Ad-hoc task assigned

REQUIREMENTS:

• Must be able to work on retail hours
• Must have Leadership ability
• Excellent verbal and written communication skills
• Possess strong interpersonal, efficiency & organisational skills
• Multi-tasking capabilities and willingness to go for the extra mile
• Able to converse in Mandarin and English to communicate with Chinese speaking customers
• Basic knowledge on digital marketing will be an advantage
• Minimum 2 years of supervisory experience
• Prior experience as cabin crew will be an added advantage