Total 68 job vacancies by The Career Works Limited

Our client a Information Technology company is looking to hire Workplace Support Manager

Job Responsibilities:

• Act as the dedicated single point of contact on Workplace Support services;
•  Monitor and ensure timeliness, quality, and overall effectiveness on service performance on Service Desk and Workplace Support services;
• Review special Service Request that warrant special attention or require further follow-up, if any;
• Review and allocate manpower/ resources at field level;
• Provide analysis on service efficiency and effectiveness and recommends areas for improvement;
•  Organize regular meeting for services performance review;
• Formulate the due diligence, transition, implementation and risk mitigation plan;
• Formulate and continuously improve escalation procedure to facilitate complex problem resolution;
• Coordinate service support resources when specific skills are needed;
• Deliver on demand incident reports, monthly SLRs report, incident performance trend analysis reports and fault pattern analysis reports as well as conduct weekly review meeting and monthly service review meetings with the Employer; 
• Ensure premium services quality and immediate problem resolution; and
• Manage ongoing operations and support issue.
  
  

• Bachelor degree of a relevant discipline and at least 10 years of IT working experience, with at least 5 years in workplace support operations and minimum 3 years in a supervisory or managerial role
•  ITIL certified
• Proven experience in infrastructure technology management
• Proficiencies in project management and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CCNP, AWS Certified Cloud Practitioner, or CompTIA Project+, are a plus

Our client a leading Information Technology company is looking to hire End User Field Services - Site Lead (Onsite Support Lead).

Job Responsibilities:

• Team Lead role at the customer site for IT Workplace support and/or infrastructure;
• Responsible for actively monitoring incident and service request ticket queue and all assigned tickets, ensure accurate logging, categorization, prioritization, initial diagnosis, routing, functional escalation, and data integrity of all applicable incidents and requests in ticketing tools to meet the Service level;
• Act as first point of contact for new scope requirements and BAU Escalation;
• Accountable in developing a comprehensive understanding of the Asia region’s IT requirements;
• Compile monthly progress report on overall status of BAU support, ad-hoc projects and initiatives, including support KPIs;
• Responsible for providing prioritization of tasks and projects on the daily basis
• Develop relationship with the region stakeholders to serve as trusted lead to the business users
• Have a good understanding of IT Service Management for the client company
• Ensure the end users receive high quality operational end user deskside support
• VIP support

• Bachelor’s degree in IT / IS discipline or equivalent;
• At least 5 years’ experience in end user support; which included 1 to 2 years’ experience leading a team of 3 to 5 engineers; 
• Advantage to have MNC support experience or working for Transportation industries
• Very good support knowledge in MS Windows 10 and Office suite of product
• Basic knowledge of IT Infrastructure (Network topologies, VPN, Firewall, Wintel server etc.) enough knowledge to isolate end user problems and level 1 local server support
• Customer focus, with exceptionally good customer service, inter-personal and telephony skillsets;
• Process oriented and able to multi-tasked;
• Team player who is self-motivated, self-disciplined and initiative;
• Mentoring/teaching and team management;
• Able to manage Small local project and able to provide regular status update and highlight issues;
• Proficient in written English & Chinese; Fluent in spoken English and Cantonese; Ability to communicate in Mandarin is an advantage;
• Support management in the execution and continuous improvement of services and operations;
• Working location at client sites and willing to travel for business needs;
• ITIL V3/V4, PMP certification is preferred;

Our client a leading Toy Manufacturing company is looking to hire Content Manager / Content Creator.

Job Description:

seeking a skilled Content Creator to oversee the creation and management of year-round promotional and creative contents including new releases and live-stream interactions with audience. The ideal candidate will have a passion for storytelling, an eye for detail, and a strong understanding of marketing strategies, best to have concrete doll related or other collectible products exposure.

 As the Content Manager, you will play a pivotal role in ensuring that our brand's message is effectively conveyed to our target audience across various social media platforms (mainly Facebook, company website blogs, Youtube, Instagram and Twitter etc).

 Key Responsibilities:

• Develop and implement content strategies that align with the company's goals and objectives.

• Create engaging and compelling content for digital platforms, including social media, company website, and email campaigns.

• Scriptwriting for live-stream content and manage an active content calendar for the brand

• Collaborate with the marketing team to create and execute campaigns that drive brand awareness and customer engagement.

• Stay up-to-date on industry trends and best practices to drive innovation and continuous improvement.

• Bachelor's degree in Marketing, Communications, English, or related field, candidate who likes or collects dolls is a bonus.

• Proven experience in content creation and management, preferably within the toy or consumer goods industry.

• Strong writing and editing skills with a keen attention to detail.

• Familiar with the US / North American market

• Proficiency in digital marketing tools and platforms.

• Excellent communication and teamwork abilities.

• Creative mindset with a passion for storytelling and brand building.

Our client a leading Toy Manufacturing company is looking to hire Licensing Project Manager.

Responsibilities:

• Develop and maintain relationships with licensors, negotiating licensing agreements that align with company objectives and brand values.
• Coordinate all aspects of the licensing process, including contract review, approval, and implementation.
• Collaborate with internal teams to ensure products meet licensing and branding guidelines.
• Monitor and enforce licensing agreements to protect the company's intellectual property rights.
• Conduct market research and stay up-to-date on industry trends to identify new licensing opportunities.
• Manage budgets and financial forecasts related to licensing projects.
• Communicate regularly with cross-functional teams to ensure alignment on project timelines and deliverables.
• Handle any licensing-related issues or disputes in a timely and professional manner.
• Stay informed about regulatory requirements and changes that may impact licensing agreements.

• Bachelor's degree in Business, Marketing, or related field, candidate who likes or collects dolls is a bonus.

• Proven experience in licensing, brand management, or a related role within the toy industry.

• Strong negotiation and contract management skills.

• Excellent communication and interpersonal abilities.

• Knowledge of intellectual property laws and licensing best practices.

• Ability to multitask and prioritize competing deadlines.

• Detail-oriented with a high level of accuracy in documentation and reporting.

Our client is a large Investment Bank is looking to hire  IT Helpdesk.

Responsibilities 

• Work in Large scale environment with 5 days’ work.
• Provide day to day monitoring, support, and administration to in-house users.
• Provide technical support service to all departments.
• Assist users for software or hardware troubleshooting and problems solving.
• Incident management.
• Report operation risk to Team Lead.
• Maintain and update knowledge base including but not limited to technical documents and procedures.
• Identify and resolve technical issues, provide root cause analysis of each incident.
• Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
• Ensure all the desktop computer systems are working properly.
• Online response user questions and assign the Tickets 

• Proven work experience as Desktop Support, Technical Support, or similar experience
• 3 years hands-on experience with Windows/Mac environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• 1 Years’ relevant support experience in Financial industry is a plus.
• Good command of written and spoken Mandarin and English is a plus

Our client is a large Investment Bank is looking to hire Senior IT Helpdesk.

Responsibilities 

• Work in Large scale environment with 5 days’ work.
• Provide day to day monitoring, support, and administration to in-house users.
• Provide technical support service to all departments.
• Assist users for software or hardware troubleshooting and problems solving.
• Incident management.
• Report operation risk to Team Lead.
• Maintain and update knowledge base including but not limited to technical documents and procedures.
• Identify and resolve technical issues, provide root cause analysis of each incident.
• Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
• Ensure all the desktop computer systems are working properly.
• Online response user questions and assign the Tickets 

• Proven work experience as Desktop Support, Technical Support, or similar experience
• 4 years hands-on experience with Windows/Mac environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• 2 Years’ relevant support experience in Financial industry is a plus.
• Good command of written and spoken Mandarin and English is a plus

Our client a leading Jewellery company in Hong Kong looking to hire International Jewellery Director and Purchasing Lead.

Responsibilities:

• Responsible for managing the jewellery production cycle include but not limited to work closely with jewellery factory in Hong Kong and China for the entire products, costing, sample follow up, inventory control, follow-up purchasing order and quality control, etc;

• Responsible for the entire merchandising process.

• Managing the purchase of diamonds and gold.

• Develop Marketing Strategies.

• Prepare trend and analytical reports to our management.

• Monitor overall product development process and to ensure on time deliveries.

• Execute product administration.

• Perform ad-hoc duties as assigned.

• Staff Recruitment.

• Coordinating with Overseas Office in USA and India.

• Liaison and negotiation with suppliers in Hong Kong.
• Extensive knowledge of diamonds, GIA, IGI certified stones.

• Strong Knowledge in Gold / Diamond / Jade / Gem Stone / Semi-Precious Stone.
• End to End experience in Jewellery Production – taking orders from clients in USA, sourcing the diamonds and gold and get the jewelry manufactured in Hong Kong or China.
• Possess 20 years’ product planning experience, those with solid merchandising experience in jewellery field.
• At least 15 years purchasing experience in purchase precious diamonds.
• Experience in sourcing, sample development and production.
• A self-starter with strong analytical and organization skills.
• Strong fashion sense with exposures in 24K gold & fine jewellery preferred.
• Liasing with diamond suppliers in India.
• Lead an experienced team of gemologists and diamonds associates on providing non-biased advice to individual and institutional investors on building and expanding their diamond investment portfolios.
• Professional advice on the investment of high quality diamonds (1 to 30 carats) as an alternate investment to individual and institutional investors.
• educating and helping individual clients to select their ideal diamond and custom make their own jewelleries (engagement rings, wedding bands.

Our client a multinational Jewellery company in Hong Kong, is looking to hire Sales – High End Jewellery.

Responsibilities:

• Responsible for Sales in Hong Kong market
• Attend shows and exhibition
• Achieve the sales target as decided by the Mgmt time to time
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

• Having High-end Jewellery Sales Experience at least 3-4 Year
• Looks – Smart and Presentable
• Cost and component knowledge
• Diamond and color stone knowledge – preferable
• Interstate and International traveling
• English Communication – MUST

Our Client a Leading IT Services company is looking to hire Mobile Apps Developer.

Responsibilities:

• Responsible for coding, testing and implementation of mobile applications.
• Worked closely with backend developers to design the APIs for the mobile applications.
• Communicated with UI/UX designers in design and development stage.
• Prepare technical documentation.

• Diploma/Degree in IT or equivalent
• 2 years or above solid relevant working experience in mobile applications development
• Proficient in Objective-C / Swift or Java / Kotlin programming is a must.
• Solid experience in hybrid mobile app programming such as React Native is an advantage.
• Mobile developer specializing in the iOS and/or Android environments.
• Good knowledge in UI/UX design
• Good knowledge of web programming such as HTML5, JavaScript, Java, Restful API and etc. is an advantage.
• Experience in eComm development is an advantage.
• Proficient in both spoken and written English and Chinese.

Our Client A leading IT services company is looking to hire Machine Learning Specialist.

Responsibilities:

• Participate in design and development of machine learning/deep learning models for classification, decision-making and generation of synthetic datasets.
• Collaborate with business users, developers, infrastructure team and relevant external parties to work on machine learning models that can meet the target business requirements and performance.
• Design and implement machine learning inference for running the models to work on live data and produce an actionable output efficiently.
• Prepare technical documents and reports.
• Participate in project meetings to report responsible tasks progress and follow-up actions

• Degree holder in Computer Science, Data Science or relevant discipline;
• At least 6 years of IT work experiences with minimum 2 years of practical experience in delivering advanced analytics / machine learning / complex data integration projects;
• Familiar with machine learning modelling and inference, and able to work on complex Machine / Deep Learning and NLP projects;
• Experienced in handling unstructured data and structured data with large, complex, and multiple data sets from various sources;
• Proficient in Python, and TensorFlow / Pytorch / Scikit-learn is definitely an advantage.
• Good communication skill in both spoken and written English and Chinese.
• Less experience will consider as ML developer

Our client a large commercial bank is looking to hire Project Manager.

Responsibilities:

• Responsible for managing assigned product and project development initiatives to meet the productivity and growth targets of the Bank.
• Develop and manage detailed project plans, including definition of milestones and deliveries to bring projects from initiation to delivery.
• Work with stakeholders and manage project resources to drive execution according to the plan.
• Monitor and report on project progress, cost, risks, issues and dependencies.
• Support the preparation and completion of project documentation according to the approved project management guideline.
• Lead and liaise with end users and IT in system implementation project.
• Ensure overall effectiveness of assigned product and project development.

A) Knowledge, Skill & Attributes

• In-depth knowledge of a variety of banking products, finance/accounting (e.g. GL), best practices and technology, experience on internet banking implementation or operations / remittance is highly advantageous.
• Operation experience / knowledge of wholesale banking business in China (e.g. working experience in Chinese local bank in Mainland China).
• Strong analytical and communication skills.
• Excellent project portfolio management and leadership skills.
• Excellent command of written and spoken English and Chinese (including Fluent Putonghua).
• Willing to work under pressure and overtime.

B) Academic and Professional Qualification

• Degree holder in Business, Information Technology, Project Management or related disciplines. Holder of PMP is advantage.

C) Training and Relevant Experiences

• Minimum 10 years solid experience in product support, project management, preferably gained from banking sector.
• Experience in implementing any banking system or operations / remittance in the bank will be an added advantage, preferable experience in PRC.
• Prior experience in system conversion and business integration project is a definite advantage.

Our client a large Commercial Bank is looking to hire System Analyst - Data Service

Responsibilities:

• Propose and evaluate technical ideas with other teammates so as to design a suitable technical solution against the requirements and demands of the industries 
• Study innovative measures and technical development roadmap for data-driven tasks and implementation plan
• Develop statistical analysis and modeling algorithms and apply these algorithms for data driven solutions to problems in bank domain
• Coordinate resources to carry out tasks against the plans and complete the projects (including work, project documents, technical report and paper , etc.) as scheduled with high standard
• Liaise with vendor on system support and maintenance
• Participate in daily system support and maintenance

• Familiar with software development skills in one or more high level languages (/Java/Scala), one or more scripting languages (Python/Perl/Shell), knowledge of R or other statistical package. 
• Good at streaming development (e.g. Spark, Flink, Kafka)
• Good writing, presentation, communication and analytical skills
• Passionate, mature, self-motivated, and able to work independently and meet tight deadlines
• Good command of both spoken and written English, Chinese (including Putonghua) preferred
• Familiar with SQL and ETL tools (e.g. Informatica, Datastage)
• Master or above Degree in Computer Science, Statistics, Mathematics, related disciplines or equivalent 
• Certificate in Scrum Master is an advantage and Familiar at agile Jira project management

• 5 years or more hands-on working experience on mathematical modeling, statistics learning, data mining, time series, optimization with demonstrated knowledge of machine learning, statistical and data mining techniques (regression, decision trees, clustering, neural networks, etc.).
• Proven experience in working with large databases and relational databases (e.g., SQL/Cassandra/Hbase )

Our client a Large commercial bank is looking to hire IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.

• To support and follow up the Threats & Vulnerability Management process.

• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.

• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement

• To support the new security tasks for new projects initiatives, such as SIP & XDR antivirus management, Firewall Management Utility, etc.

• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.
• As SME on Cybersecurity services to collaborate with application team for project scoping and delivery. 

• 2-3 year hands-on experiences on IT security tools and applications or software development

• Knowledge of the DevSecOps or similar agile development

• Experiences on HK FSI, banking industry is preferred

• Basic communications with English and Mandarin
• Following security best practices in performing tasks
• Degree holder (or above) which is related to Information Technology
• Fulfill HKMA ECF is preferable
• 1-2 years experiences on HK FSI, banking industry is preferred
• Basic knowledge on software programming and networking
• Sound knowledge on Software Development Life Cycle
• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications

Our client a large Commercial Bank is looking to hire System Analyst - Deposit Products.

Responsibilities:

• Gathers and analysis business needs.
• Evaluates and recommend solution to meet business needs.
• Design, supervises development and verifies delivered results.
• Ensure development work follow department standard and guideline.
• Prepares documentation of the analysis and design work.
• Ensure the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.
• Provide technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank
• Perform solution evaluation and propose the option which comply with the system architecture, standard and business needs for ease of future maintenance.
• Perform vendor management when necessary for system enhancement and delivery following the standard review process.
• Perform effort estimation for new initiative / enhancement.
• Assign development tasks to appropriate team members.
• Perform change management process according to the standard guidelines.
• Maintain the system stability and to ensure smooth system running according to the agreed service level agreement.

• Degree holder in Information Technology or Computer Science or related.
• Minimum 4 years' experience in application software development.
• Exposure to multiple computer platforms.
•  Possess in-depth experience in whole development cycle mainly in requirement study, system analysis and design
• Practical experience in Java, JBOSS, Websphere, IBM MQ, XML, Oracle, MySQL and MSSQL, Shell Scripting.
• Strong technical skill in Java, JBOSS, Shell Scripting, Database SQL
• Good analytical thinking and problem solving skills.
• Experience in banking industry, especially in Core Banking System will be an advantage.

Our client a Large Commercial Bank is looking to hire Analyst Programmer /System Analyst -IT Application, Investment & Payment Product.

Responsibilities:

•  Gathers and analysis business needs with users.

• Evaluates and recommend software packages and solution to meet business needs.

• Review and provide recommendation on application software improvement.

• Designs, supervises development and verifies delivered results.

• Ensures development work follow department standard and guideline.

• Prepares Documentation of the analysis and design work.

• Assists SSA/SA, Application Development to plan and supervises application implementation.

• Provides guidance to junior IT personnel.

• Ensures the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.

• Provides technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

• Degree holder in Information Technology or relevant qualification.

• At least 2 to 8 years of experience in application software development.

• Exposure to multiple computer platforms.

• Technical skill and experience on DataStage is preferable.

• Practical experience in Java, JBOSS, Websphere, IBM MQ, XML, Oracle, MySQL and MSSQL, Shell Scripting.

• Strong technical skill in Java, JBOSS, Shell Scripting, Database SQL.

• Major projects work on Core Banking, Deposit and Payment related operation projects.

• Possess experience in whole development cycle mainly in system development, implementation and support.

• Excellent analytical and problem solving skills.

• Be a team player for mobilizing the team and vendor resources.

• Proactive attitude and able to work independently.