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As the Centre Head of the Single Room Shared Facilities (SRSF) Programme, at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. The Centre Head of the SRSF Programme is responsible for overseeing the overall strategic direction and operational aspects of the programmes, ensuring alignment with our mission. Critical communication with key stakeholders, particularly the Housing and Development Board (HDB) and asset management partners, will be central to your role, as you ensure compliance with the SRSF Programme requirements and drive service outcomes. Additionally, you will manage the SRSF Programme budget, ensuring financial stewardship in support of our mission. The Centre Head works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.
Organisational Resource Management
Social Service Programme Implementation and Evaluation
Stakeholder Management
Workplace Safety and Health Performance Management
Others
Core Competencies
Technical Competencies
Education and Experience:
The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.
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Social Care Placements Programme Lead – SWL Social Care Hub Supported Work Placements Project
South London Partnership are looking for an experienced and strategically minded person who will lead and manage our supported work placements project to help us grow the social care workforce by making sure people get meaningful access to work placements with a view to securing a job role within the care sector. This is a fixed term contract or internal secondment with end date of March 2025.
As the Programme Lead, you will be responsible for delivery of the Supported Placements project, ensuring that young people are able to access placement opportunities within the Social Care Sector.
You will actively build relationships across SWL work closely with partner agencies to grow the social care workforce by working with existing networks and forums.
You will be responsible for a small project team, who will work alongside you to deliver our Supported Placements Project. You will need to have previous management experience, excellent organisational and planning skills.
Your main responsibilities will include:
You will be someone with knowledge of employment and skills in adult social care, with expertise and understanding of the issues relating to cross-sector placements.
You will be solution focused, with strong programme and project management experience , a self-starter and team player, with experience of leading complex projects, building partnerships, creating networks and maintaining strong relationships. We are keen to hear from people with transferable skills, with a focus on strong relationship building skills, employer engagement and stakeholder management.
Closing Date: 6th May 2024
Shortlisting Date: w/c 3rd May 2024
Interview Date: w/c 13th May 2024
For an informal conversation please contact Sheryl Brand Workforce Development Lead
sheryl.brand@southlondonpartnership.co.uk
Useful Information:
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. This campaign is anonymised.
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
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STAR is a pilot programme inspired and informed by “Friends of The Children” in USA to impact generational change through better educational and life outcomes to achieve social mobility. STAR serves children facing the most obstacles from kindergarten to secondary school, for 8 years, no matter what. Parenting Support Specialist will journey with the parents/ caregivers to help them support their children to Strive towards their goals, equipping them with skills to Thrive as they grow up, being with them and supporting them to Achieve in life as they Rise above challenges.
Personnel Specification:
1. Ability to build positive relationship with parents/ caregivers from different ethnicities
2. Ability to work independently and as a team player
3. Good problem solving and critical thinking skills
4. Good communication and interpersonal skills, preferably bilingual
5. Good self-management
6. Strengths focused
Key Responsibility Areas
1. With parents and caregivers,
• Develop, implement and evaluate action plan for each family
• Develop positive relationships through outreach and home visit
• Provide concrete and social emotional support to them
• Equip them with relevant parenting knowledge and skills
• Facilitate positive meaningful engagement between them and their child
• Partner them to support their child’s learning, social and emotional needs
• Support them to facilitate supportive home environment
• Advocate for parents and caregivers’ needs and respond to family’s crisis
2. With community partners,
• Engage, collaborate and maintain positive relationship with community partners to render resources for each
child and parent/caregiver
• Interpret relevant policies / schemes that impact on children and their parents/caregivers
3. In working with groups of parents/ caregivers,
• Design, plan and conduct group activities and family events for parents/ caregivers
• Attend to each parent/ caregiver’s needs and goals in a group setting
• Mobilise resources and engage in collaborative work with community partners
4. For administrative and other duties,
• Perform documentation of work accurately and in a timely manner
• Communicate with Professional Mentors on child related matters regularly
• Provide information and support to the development and executive team on related activities.
• Other duties as assigned
Additional Requirements:
• Willingness to commit for a minimum of 3 years
• 40-hour work schedule that includes evenings and weekends, to better cater to the needs of the parents and
caregivers
• Required to communicate with Malay speaking families. Knowledge of conversational Malay is an advantage.
• Required to undergo a background check by authorities prior to employment
• At least two years of experience working with families
Official account of Jobstore.
Job Requirements
Check out http://abercare.sg/jobs-vacancies/ for detail
Interested applicant please email your detailed resume to career@abercare.sg
Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504
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Are you an experienced Early Years professional looking for a nursery management role in Surrey?
Winner Education are seeking a Centre Director for a large nursery setting based in the Weybridge area. Our client has an outstanding reputation and is dedicated to revolutionising early childhood education in the UK. They pride themselves on providing exceptional care and create nurturing environments to make a real difference to the lives of all children to them the platform they need for their next journey. This a full time, permanent position.
SALARY – Up to £55,000
HOURS – Full time
LOCATION – Weybridge, Surrey
START DATE – Autumn 2024
Roles and Responsibilities:
• Play a pivotal role in the day-to-day operations of the nursery setting
• Manage all operational and regulatory aspects of the nursery setting
• Ensure every child receives the care and education they require
• Work closely with the senior management team by contributing to SLT meetings, development and execution of curriculum plans
• Lead, mentor and coach a team of early years professionals
• Maintain the highest standards of polices, procedures and regulatory guidelines
• Be the nominated individual for Ofsted and ensure the highest standards are maintained in accordance with Ofsted
• Responsible for creating a safe, inclusive and engaging environment and meet the vision to Learn, Play and Grow!
• Work with the HR Team to ensure the nursey is fully recruited with suitable and qualified staff
• Manage new hire paperwork and compliance with statutory regulations
• Lead on staff development in providing training and mentorship
• Ensure the nursery meets the requirements of the local EYDCP in relation to nursery education grant funding
• Mainly office/admin based with a select number of room based hours
The successful Centre Director will:
• Require a level 3 or above in Early Years
• Be highly motivated and driven to achieve a positive impact
• Have an excellent understanding of the EYFS curriculum
• Demonstrate excellent knowledge and understanding of safeguarding
• Have previous experience of working with external agencies
• Require at least 3 years of experience in management or leadership positions within large early years settings
• Have a passion for developing children ready for their school journey
• Be resilient and strong-willed
• Have previous experience and preparation of Ofsted inspections
Company Benefits:
• Discounted childcare fees, up to 75%
• Special offers and discounts on major brands and retailors
• Employee recognition and appreciation gifts
• Access to Perkbox, including Perkbox Medical
• Cashback on medical bills
• Paid birthday leave
• Paid staff events
• Company pension
• Paid overtime
When you register with Winner Education, you will be assigned a specialist consultant who has been working in education for over 12 years and will be able to guide and support you through your assignments.
If you are interested in our Centre Director role in Weybridge or would like more information, please contact Dan on 07939 582117
Please note your application will be subject to two relevant and satisfactory references and an enhanced DBS check.
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The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract.
The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment.
Project Delivery
• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage
Customer/Vendor Management
• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs
Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities
Team Management
• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management
Official account of Jobstore.
My client in Greater London is looking to appoint a talented Adult Social Care Transformation Programme Manager on a Contract basis.
The role will play a crucial leadership and delivery role in designing and implementing a multi-year Adults Transformation programme.
About the role:
Based in Greater London (hybrid):
• Setting the foundations for a transformed Adult Social Care system, the programme manager will lead the delivery of: an OT-led review post-discharge; design of a high-quality re-ablement function; reduction and delay in long term care packages; and review of Mental Health provision.
• Building on these immediate activities, the Senior Programme Manager will support the SRO and service to develop and design a financially sustainable operating model for Adult Social Care and the broader health and social care system.
• Design an ambitious programme which meets the Council’s ambitions to reduce inequality and develop a financially sustainable model.
• Using your subject matter expertise, lead the analysis, design and recommendations for financial and demand modelling to support this.
About you:
You will have the following experiences:
• Extensive experience in Adult Social Care Transformation, within a Local Authority context.
• Direct experience of structuring, running and managing complex business change projects and programmes in Social Care
• Strong leadership, influencing, people engagement, and people management skills.
• Experience of building excellent relationships with senior managers and Members
What’s on offer:
• Salary: up to £650 per day, Inside IR35
*negotiable based on experience
*please submit your CV with the rate you require
• Hybrid working
• Contract type: 3-6 month minimum
• Hours: 09:00ach -17:00 Monday to Friday
How to apply
• Once your CV is received, if you are successful you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.
About Spencer Clarke Group
Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.
When you join us, you will receive:
• Access to a wide range of temporary and permanent opportunities
• Free DBS checks
• Post Placement Aftercare
• Loyalty reward scheme and regular competitions for our agency professionals
INDSCG3
We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to John Shorrock on refer@spencerclarkegroup.co.uk remembering to include your details as well.
*T’s & C’s apply.
Official account of Jobstore.
JOB OVERVIEW
Working closely with the Pastor overseeing the “Livingstones” Mandarin Service, the Director provides leadership, and shepherds and nurtures the spiritual growth of the congregation, while ensuring that the ministry work aligns with the overall church direction.
KEY RESPONSIBILITIES
REQUIREMENTS
With increasing ministry opportunities and the clear call to extend God’s kingdom, we are looking to expand our staff team. If you feel led by the Lord and want to be part of what God is doing in and through PLMC, we invite you to email detailed resume, together with current and expected salary, to recruit@plmc.org .
We regret that only shortlisted candidates will be notified. Thank you.
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Location
36 Loyang Drive, Singapore 508949
Job Summary
The Customer Support Director (CSD) is responsible for overall regional customer support topics and acts as the second level escalation to all customer complaints; they are the customer advocate within Safran Cabin Services. The CSD shall ensure that the respective teams monitor and measure spare and repair management through backlog alignment, identify support solutions to prevent delays in shipping of goods.
The CSD is responsible for managing customer satisfaction by means of internal and external performance scorecards and indicators. The CSD will accompany their respective team members to on-site customer visits throughout their region of responsibility throughout North & South America, Europe, Middle East, Africa, Asia Pacific as applicable.
Responsibilities
Requirements
Official account of Jobstore.
The Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment to customer experience will be instrumental in ensuring patients receive timely access to the services they need, while optimizing hospital capacity and revenue.
Leadership & Management
Operations
System & Technology
Patient Feedback and Advocacy
Medical Records Management
Others
Requirements
Official account of Jobstore.
Official account of Jobstore.
Job Description:
· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.
· Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.
· Develop and maintain efficient customer support processes and standard operating procedures to ensure timely resolution and proper handling of customer issues.
· Develop and implement customer training plans to help customers in better understand and use of products, enhance customer satisfaction and product stickiness.
· Coordinate cross-departmental collaboration, closely collaborating with sales and product development teams to address customer issues and continuously improve products and services.
· Analyse customer feedback and data, identify problems and marketing opportunities, propose improvement suggestions and optimization plans.
· Manage the performance and resources of the after-sales operations team to ensure efficient operation and achievement of operational goals.
· Regularly report after-sales service operation status and customer feedback to the management, provide improvement suggestions and strategic planning.
Job Requirements:
· Bachelor's degree or above from a domestic university ranked 211 or above, or overseas institutions ranked in the top 200 by QS.
· Over 10 years of experience in relevant field, including after-sales service or customer success in overseas market of SaaS products.
· Excellent bilingual communication skills, fluent in both Chinese and English, capable of effectively communicating and resolving cross-cultural communication issues.
· Strong customer-oriented thinking and problem-solving abilities, capable of respond quickly to customer needs and providing high-quality solutions.
· Outstanding leadership and team management skills, able to motivate and guide teams to achieve performance goals effectively.
· Excellent analytical and problem-solving skills, capable of independent thinking and quickly addressing various challenges.
· Good resilience and teamwork spirit, able to maintain high efficiency and quality performance in a fast-paced and changing work environment.
· Strong business insights and market sensitivity, able to grasp market trends and customer needs, and provide effective suggestions for the company's business development.
Official account of Jobstore.
You will have an oversight and management in Facilities Management (FM), Environmental Health & Safety (EHS), Biomedical Engineering (BME), Security/Fire Safety, Emergency Preparedness (EP) and the overall strategic space planning & relocation management including lease management within hospital and externally, in achieving the mission of the hospital and to ensure provision of quality patient care.
Responsibilities:
Resources Management
1. Develop and implement a strategic manpower program to achieve customer expectations and business goals.
2. Plan and implement staff development.
3. Ensures staff skills keep pace with changing technology and customer expectations.
4. Create and maintain a work environment conducive for staff to work in and customers to receive excellent service.
5. Conduct interim and annual evaluation and assessment of reports to position.
6. Manage HODs of FM, EHS, BME.
Operational Management
1. Manage the promotion and development of existing and/or new services in areas of responsibility.
2. Responsible for proper discharge of Policy and Procedures.
3. Maintain an updated copy of Policy and Procedure Manual in each area of responsibility and ensure that policies and procedures are relevant to legal and regulatory guidelines and organizational directions.
4. Effect continuous improvement of services, programs and delivery systems (in areas of quality, productivity and performance standards, including monitoring of key performance indicators and reviewing feedback on FM, EHS & BME and services).
5. Responsible for dissemination and ensuring the corporate vision and mission is understood by all staff and translated into operational goals and objectives.
6. Conduct internal training and informational sessions for benefit of staff.
7. Complete annual Departmental Review to report on overall programs and movement.
8. Maintain and Update Business Continuity Management, ISO Programs of the department and ensuring compliance with MOH HCSA licensing requirement.
9. Management Representative and Risk Management Team Lead: To assist Chair of ISO Core Committee to oversee the EMS & OSH framework. Ensure that the respective standards in EMS & OSH are efficiently supporting the overarching EMS & OSH frameworks and organizational needs and requirements. Present the respective system to management, authorities, certification bodies and other third parties during audits, reviews and other verification processes.
Strategic Space Planning and Relocation Management (including leasing):
1. To achieve on efficient space optimization within the hospital through reviewing the space needs of departments and users requirements. Planning and working directly with users to relocate offices and where possible to support vertical and horizontal hospital/wards expansion plans.
2. Sourcing of office spaces externally and to negotiate best value rental rates and leasing terms with potential landlords.
Financial Management
1. Responsible for the financial and budgetary aspects of Departments providing services.
2. Ensure adequate resources are provided for programmes commensurate to performance and expectations.
3. Evaluate financial performance of existing services and operations.
4. Manage expenses of existing operations.
External Control
1. Maintain positive relations with external organizations to ensure Hospital programs and services reflect industry requirements.
2. Participate in Emergency Planning and play a key role during times of emergency.
3. Assist COO in the Emergency Preparedness Committee to assist in the spearheading of hospital's emergency preparedness programme and activities.
Requirements:
1. Degree or Masters with minimum 10 years’ experience in Healthcare/Hospital Operations
2. Good knowledge in both front-end and back-end support services.
3. Demonstrate critical thinking abilities and strong problem solving skill.
4. Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.
5. Good relation management skills with the ability to influence decision making.
6. Strong people management skills, proactive and service orientated.
A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.
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The Coca-Cola Company is a 135+ years old total beverage company, offering over 500 brands in more than 200 countries and territories. We’re constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market. We’re also working to reduce our environmental impact by replenishing water and promoting recycling. With our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide.
Learn more at Coca-Cola Journey at www.coca-colacompany.comand follow us on Twitter (@CocaColaCo), Instagram (@thecocacolaco), Facebook (@thecocacolaco) and LinkedIn.
Position Overview:
The Senior Director, Customer and Commercial IT, APAC’s role is to lead the APAC team in supporting four operating units in the region in the deployment and adoption of data and technologies to enable our customers in accelerating recruitment and transactions. The role plays a critical role in working with stakeholders in project planning through business opportunity identification, prioritization, strategic guidance and Agile adoption for successful delivery and exploitation of IT solutions and services.
The position will report into the VP of OU Digital and Technology Services for ASEAN South Pacific and will be based out of Singapore.
Key Results
Responsibilities:
Job Requirements
Related Work Experience
Qualifications
Core Competencies
What we bring to you:
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviours – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years.
Official account of Jobstore.
Official account of Jobstore.