Total 3 Director/C-Level production engineer job vacancies in Customer Service category in The United States of America

日系二輪メーカー向け　"電動"　カスタマーチーフエンジニア 　　　　　　　　　　　　　　　　　　　　　　　　　

• 日系顧客向け電動製品プロモーション、プロジェクト管理
• 客先電動製品戦略立案
• 新規受注プロジェクト管理
• 客先計画業務
• 工場側とのプロジェクト立ち上げ業務
• 社内外とのプロジェクト会議設定およびコーディネーション
• プロジェクト予算、コスト管理

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Electrification Customer Chief Engineer for JOEM
Your tasks will be:

• Electrification products promotions and Project management coordination
• Customer Strategy for Electrification
• Customer interface responsible for overall project management
• Launch Management and plant coordination
• Organize and facilitating internal and external project meetings
• Change Management
• Project budget planning and cost controlling

日系二輪メーカー向けICE(内燃機関)製品カスタマーチーフエンジニア

• 日系顧客向けICE製品プロモーション、プロジェクト管理
• ICE製品戦略立案
• 新規受注プロジェクト管理
• 客先計画業務
• 工場側とのプロジェクト立ち上げ業務
• 社内外とのプロジェクト会議設定およびコーディネーション
• プロジェクト予算、コスト管理

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ICE Customer Chief Engineer for JOEM

Your tasks will be:

• ICE products promotions and Project management coordination
• Customer Strategy for ICE
• Customer interface responsible for overall project management
• Launch Management and plant coordination
• Organize and facilitating internal and external project meetings
• Change Management
• Project budget planning and cost controlling

Job Description:

• Diagnose, identify, and resolve reported IT equipment issues by end users.
• Perform breakfix replacement of hardware parts to resolve issues.
• Escalate complex issues to the next level for timely assistance.
• Provide accurate and timely documentation in IT Service Management Tool.
• Handle IMACD service requests (install, move, add, change, and decommission) for IT equipment and software.
• Proactively update and follow up with end users.
• Coordinate and liaise with customers or other support teams.
• Focus on meeting SLAs and following the resolution process.
• Maintain a high level of customer satisfaction.
• Guide end users on required tasks.
• Provide timely status updates to close open work orders.
• Perform administrative tasks as needed.
• Handle other ad-hoc tasks as assigned.

Job Requirements:

• Minimum diploma in IT or relevant field.
• Minimum 2 years of deskside support experience.
• Knowledge of AD account and basic network security.
• Must be willing and able to travel to support remote sites.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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