Total 4,801 maintenance manager job vacancies in Customer Service category in The United States of America

Responsibilities

• Assist the Front Office Manager in oversees the service delivery of staff-to customer operations with the extensive Front Office and F&B knowledge and skills to ensure that all service standards are of the highest level
• Responsible for daily supervision, train and inspect the performance of the assigned team to ensure a high level of guest satisfaction
• Conduct daily briefing on VIP's arrivals, functions/events and the latest happenings/trends
• Maintain immaculate grooming standards of all the staff
• Handle staff scheduling, performance as well any disciplinary matters
• Provide supervisory guidance and takes a hands-on approach to a team of service staff and be fully accountable to all guest's feedback via the One stop service call centre and digital concierge concept
• Attend meetings, custodian of all guests' feedback and provide timely resolution to meet the desired service standards

Requirements

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Hotel Management
• at least 5 years' relevant working experience in a similar role
• Excellent command of English, both spoken and written
• Excellent interpersonal skills, ability to interact with perople of all levels
• Good analysis and problem-solving skills
• Leadership skills along with the ability to motivate a team of staff

Job Title: Leisure Centre Manager

Location: Richmond Villages Witney, Coral Springs Way, Witney, OX28 5DG

Salary range: £34,000 per annum - Paid breaks

Contract: Permanent

Shift Pattern: Full time, 40 hours per week across 5 out of 7 days. Shifts are across Spa opening times of 08:00-20:00 and include some weekends





We make health happen

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.

It's important that our teams have outstanding leaders - inspirational managers that empower and motivate their team to meet the needs of all our residents. We're looking for a full time Spa Manager to relaunch the Spa to residents and external members focusing on increasing revenue streams, improving customer satisfaction through engagement/team retention and direction plus attention to detail and improved activities and treatments in the spa area.



You'll help us make health happen by:

Exceeding member expectations on a day-to-day basis, whilst ensuring the Wellness Spa areas and activities are promoted and run effectively. You will provide excellent customer service whilst ensuring that all communications both internally and externally are managed efficiently and effectively. Recruit, train, appraise, develop and manage all Wellness Spa Staff, whilst actively promoting all aspects of the Spa.

Effectively control and manage the Wellness Spa budgets ensuring financial and performance targets are met. You will maintain company standards throughout the Wellness Spa ensuring all staff understand and adhere to the Richmond Village values, you will continually look for ways to improve the quality of the service provided and the efficiency of the Spa. You will strive to maximise sales opportunities for the success of the Village by promoting and advertising the Wellness Spa to both the local community and Village residents.



Key Skills / Qualifications needed for this role:

Spa management experience to include statutory and compliance, great attention to detail, leadership and productivity of a fitness and treatments team, P&L knowledge, cost control and customer satisfaction of different user types - Experience of local spa marketing would be an advantage. The successful applicant will have at least 2 years management experience or experience of leading a team, along with a background working within the Spa industry.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Bespoke healthcare cover that provides medical insurance for you and your family.
• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
• Dental insurance scheme that can also be extended to cover family members.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Village of the year - Financial reward if your home is awarded "Village of the year"
• Free meal on every shift
• 28 days holiday (inc. bank holidays) - Flexible holiday - Buy or sell some of your annual leave entitlement.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Become an Assistant Service Manager with Active Prospects!


Location: Valley Drive, Brighton (service name Valley Drive)
Salary: £28,636.0 (£14.65 per hour)
Service Type: Supported Living, one site of 4 independent flats
Speciality: Learning Disability and Autism (Behaviours of concern, complex care & forensic support)

Do you want to work for an award-winning company? Active Prospects are one of the UKs Best Workplaces 2023 by Great Places to Work UK. Our training and development are world class, and in 2022 we won Trainer of the Year at the National Learning Disabilities and Autism awards.

Do you want to be part of a management team that support people to live a gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations.

We are looking for a new Assistant Service Manager for our brilliant new service in Brighton which has been purpose built to support people to leave long- stay hospitals and start to rebuild their new lives in the community.

You will need to have a passion for empowering people to lead an aspiring life, by using positive behaviour support and work within an integrated and multidisciplinary approach to people's wellbeing. You will need to be kind, patient, resilient, compassionate and believe strongly in great leadership. The role can be tough, but the rewards outweigh, many of the individuals who have been identified for the new service have been discriminated against, faced trauma, fallen between services, or ended up in hospital placements as community services could not be sourced. This is a real chance to be part of our successful programme of ensuring that everyone with a learning disability or autistic people are supported in their local communities, not in hospital settings.

You will need to be adaptable, flexible, and be able to lead staff to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking.

In return for your dedicated service you can expect a competitive rate of pay, enhanced pay when you have a baby (maternal, paternal or adoption), Employee Assistance Programme with various aspects of free legal support and counselling, support with gaining further qualifications, career progression opportunities, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.



What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note:



all offers are subject to satisfactory completion of our pre-employment compliance standards.

Proud member of the Disability Confident employer scheme

Become a Care Manager with Active Prospects!

Location: Earlswood, Surrey
Salary: Level 5 banding £ 44,140.00
Service Type: Supported Living, one site of 6 independent flats
Speciality: Learning Disability and Autism (Behaviours of concern, complex care, and forensic support).

Do you want to work for an award-winning company? Active Prospects are one of the UKs Best Workplaces 2023 by Great Places to Work UK. Our training and development are world class, and in 2022 we won Trainer of the Year at the National Learning Disabilities and Autism awards.

Do you want to lead a team to support people to live a gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations.

We are looking for a new Care Manager for our brilliant service in Redhill which has been purpose built to support people to leave long- stay hospitals and start to rebuild their new lives in the community.

We are looking for someone who has robust experience in this area as the role sits within our higher level 4 management banding. You will need to have a passion for empowering people to lead an aspiring life, by using positive behaviour support and work within an integrated and multidisciplinary approach to people's wellbeing. You will need to be kind, patient, resilient, compassionate and believe strongly in great leadership. The role can be tough, but the rewards outweigh, many of the individuals who have been identified for the new service have been discriminated against, faced trauma, fallen between services, or ended up in hospital placements as community services could not be sourced. This is a real chance to be part of our successful programme of ensuring that everyone with a learning disability or autistic people are supported in their local communities, not in hospital settings.

You will need to be adaptable, flexible, and be able to lead staff to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking.

In return for your dedicated service you can expect a competitive rate of pay, enhanced pay when you have a baby (maternal, paternal or adoption), Employee Assistance Programme with various aspects of free legal support and counselling, support with gaining further qualifications, career progression opportunities, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note:


all offers are subject to satisfactory completion of our pre-employment compliance standards.

Proud member of the Disability Confident employer scheme

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

The Opportunity: Discover a compelling career opportunity as an IT Service Manager, with flexibility to be based in Brisbane, Sydney, or Canberra. Join a dynamic team where you can leverage your expertise in service desk management, incident lifecycle stages, and ITIL-related processes. This role offers the chance to work in diverse locations while contributing to the delivery of high-quality IT services within a supportive environment. The Role:

Serve as an IT Service Manager, responsible for overseeing service desk operations and incident lifecycle stages in alignment with ITIL-related processes.
Lead the development and implementation of service management strategies, policies, and procedures to ensure efficient and effective service delivery.
Utilize SNOW (ServiceNow) platform for incident management, service request fulfillment, and IT service management processes.
Apply ITIL 4 best practices to optimize service management processes and enhance service delivery capabilities.
Collaborate
... Click here to view more detail / apply for IT Service Manager

Our vision is "Delivering peace of mind", peace of mind for the residents that they will be cared for and supported within our homes to live safe and fulfilled lives. Peace of mind of their families knowing that their loved ones are being well cared for and peace of mind for our employees knowing that they will be trained and provided with development opportunities to continue to build their capabilities to enable them to be the best they can be.

Our Mission is "to provide exceptional care delivered by compassionate people in the highest quality homes". We aim to make a positive difference 'in the lives of each of our residents by providing a unique combination of person-centered care, excellent activities and food services within a beautiful living environment. Our vision and Mission are underpinned with a clear set of values which are at the heart of how we work and the decisions we take in order to deliver outstanding person-centered services in parallel with strong financial performance. We believe that "what" we do and "how" we do things is critically important to our pursuit of making us the best care environment for our residents and the best employer for our employees. We believe our values, and how we conduct ourselves, is something that truly differentiate us from every other employer in Care. We expect everyone in the home to live by our values and for all leaders across the business to lead by example and role model our values.

Responsibilities

Reporting to the General Manager, and is responsible for the delivery of residential care for all residents within the home directly managing the group of Care Supervisors.

Where a nursing or dementia need is identified for a resident within their care, they should liaise fully with Nurse Care Manager or Dementia Care Manager in the best interests of the residents.

The RCM should act as an advocate for all residents, maintaining the best interest principle in all areas of the resident's wellbeing, but specifically in relation to Safeguarding, Mental Capacity and Deprivation of Liberties.

The Residential Care Manager is expected to be knowledgeable about our philosophy and policies. Role modelling the values of the organisation and maintaining a positive atmosphere for residents, families, visitors and team members.

There is an expectation that the Residential Care Manager will work shifts in response to business needs to deal with staff/resident issues. In addition they will be required to work one evening per week and one weekend in 4 during which they will be on site during shift hours and on call out of hours.

Your Money - Great Team Players Need Great Rewards

• £23.00 per hour
• Enhanced pay options
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

Avery #OneFamily Well-being Programme

• Exclusive employee discounts incl. retail and leisure savings
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

South Lodge Care home is looking for an experienced Deputy Manager like you to support the Home Manager in our home that provides residential/nursing, respite and dementia care to our residents.

Providing person-centred care, delivering excellent quality outcomes and supporting our residents and our teams is very important to us and we are looking for someone to join our team, who can really shine and make a difference to the lives of others by demonstrating , warmth and leadership.

As an Deputy manager will monitor the wellbeing of each resident, ensuring all staff are supported and always promoting independence and well-being by ensuring that residents’ personal, psychological, and social care needs are met.

Your team will be extremely important too, looking to provide inspirational leadership and daily management. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Great Team Players Need Great Rewards

• £15 per hour
• We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• Holiday pay and holiday-type benefits through employee discount scheme
• Pension
• A career development pathway and support with qualifications
• A comprehensive and supportive induction programme to ensure confidence and competence
• Exclusive employee discounts incl. retail and leisure savings
• Staff well-being programme
• Refer a Friend payments
• Free DBS, free uniform.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs



RN Support Manager RNAS Culdrose, Helston, TR12 7RHPermanent, full time 38 hours per week (Monday
- Friday)Competitive salary plus benefits
Serco are recruiting for RN Support Engineering Manager to join the team based at RNAS Culdrose. The key focus of this role is to lead and coordinate all necessary activity to ensure the delivery of all professional contractual, and operational matters for the teams across RNAS Culdrose and to support the development of workforce ensuring fit for the future.

Our RN Support Engineering Manager will lead a team across the Serco Engineering and Asset Management portfolio for Royal Navy Support contracts with a significant focus on personnel and operational capability, ensuring excellent service to the customer, strong financial returns, service improvements and business growth. You will lead all operational activity, inspiring and developing your team, embracing our Values in both thought and action, and ensuring that policies and processes are in place, in line with the Serco Management System, to govern your areas of responsibility, mitigate risk and meet all business and legislative requirements.

Main accountabilities


- Oversee the management and operational delivery of teams in the RN Support portfolio, ensuring effective governance control, to enable sustained ability to meet contractual obligations.
- The establishment and operation of an organizational structure, in terms of personnel, procedures and geographical layout that provides a sound framework for safe efficient and effective engineering activity.
- Ensure all Serco personnel are in receipt of the correct engineering authorisations and hold up to date competency checks in accordance with the RA series.
- Support the development and assessment of the apprentices on contract to meet the NVQ Level 3 requirements.
- The management, care, custody and security of all personnel and equipment assets within their charge.
- Ensuring that the required engineering standards and authorised practices are employed across their teams.
- Ensuring that an integrated Quality Management System and Quality culture exist.
- Identify and implement strategic service improvements across the Contract.
- Manage and develop the customer base providing our customers with innovative solutions and capability options to support their transformation plans and business goals.
- Identify organic business growth and work closely with the Contract Lead to identify and deliver new growth on the Contract.
- Ensure our employees understand and adopt our business strategy and plans so that they are successfully delivered.
- Ensure employees are given support to grow and develop to their potential and are managed in a way that maximises their engagement.


What you’ll need to do the job


- An experienced Aircraft Engineer
- A minimum of 10-years’ experience in either a Civil or Military aviation environment
- Knowledge of MAA, CAA & EASA Part 145 Regulations/Approvals
- Hold or have the ability to hold Level G/H Engineering Authorisations
- Be or have the ability to hold an A1/A2 NVQ Assessor to Level 3 standard in aeronautical engineering.
- Understanding of all Civil and Military Airworthiness Safety Regulations
- Proven leadership and management skills, able to enthuse, inspire and engage.
- Creative thinking, able to develop business improvement ideas and innovate.
- An excellent communicator, with well-developed presentation skills and a first-class influencer
- Capable of thinking and working both strategically and operationally.
- Capable of developing partnerships and professional relationships with customer, sub-contractors and key stakeholders.
- Excellent problem-solving skills.
- Knowledge of health and safety in the workplace.

What we offer


- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, free flu vaccines and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

The successful candidate should be required to manage demand and capacity for 2ww pts across the specialties. They will be responsible for generating capacity for backlog pts, covering red theatre sessions and rota generation across specialties Please see the attached Job Description and Person Specification for full details on what this role entails.

About Perx:

Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.

By designing customized, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetization, and growth, cultivating enduring loyalty and remarkable user experiences, and solidifying its position as an industry trailblazer.

Quick Snapshot:

This is a hands-on position where the role of Customer Success Manager will be responsible for driving all aspects of customer success metrics across our Enterprise accounts. You will ensure the product delivery and customer experience team consistently meets and exceeds our customers’ product adoption, engagement, and experience metrics to drive high customer satisfaction, retention and sales targets (renewals, upsells and cross sells) via a consultative manner. You need to be comfortable operating within a fast paced, high growth start-up environment and can make high-quality decisions at pace.

What’s the role?

• Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.
• Enable successful roll-out of the Perx platform to customer stakeholders and users, including sharing and developing relevant creative assets, brainstorming ideas, and attending customer-specific events where necessary.
• Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement.
• Identify opportunities for customers to proactively act as Perx advocates (e.g. testimonials, case studies) to share our vision of the future of customer engagement.
• Be the thought leader in helping our customers drive their customer engagement strategies by providing consultative services and expert advise in building their customer acquisition, monetization and retention models.
• The CSM will own renewals, retention and collaborate with sales team on revenue expansion activities such as upsells or conversion of pilots to fully paid multi-year subscription deals.
• Marshall resources across the Perx organization as needed to support customers’ needs.
• Bridge gaps between customer-needs / evolution of customer needs with Product teams.
• Share and co-innovate on Product Roadmap.

Who are we looking for?

• BA/BS degree in sales and marketing or equivalent field with a minimum of 4-6 years of relevant industry experience in leading success of customers
• B2B Enterprise experience across multiple verticals is a key advantage
• In-depth knowledge & proven expertise in the area of customer success
• Demonstrated stakeholder management
• Experience working in a SaaS start-up will be added advantage
• Strong listening, presentation and storytelling skills
• Ability to multi-task, prioritize, and manage time effectively
• Highly accountable, responsible, creative thinker and problem solver
• Great in managing complex and critical issues, internally and externally
• Understand uncertainty, chaos and fast pace culture
• A self-starter, self-motivated, self-directed, and self-sufficient
• Excellent communication, interpersonal, negotiation, client and time management skills
• Excellent attention to detail.
• Desire to excel, passionate and enthusiastic

What's on offer?

• Competitive salary and benefits package.
• Flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier-one enterprises in the banking, retail, insurance, and telecom sectors.
• Great career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx’s SaaS platform to engage with 50Mn+ consumers each day.

Join us to discover the exciting possibilities at the intersection of gamification, behavioral science, and AI. Help us empower businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.

Car Park Manager
Apply now Job no: 500447 Work type: Permanent Location: South Brisbane Categories: All other

About the role
An exciting opportunity has become available as Car Parks Manager . This position will be offered on a permanent full-time basis working 38 hours per week, based at South Brisbane .
The Car Park Manager role ensures the smooth and efficient operation of Mater Car Parks across Queensland located in busy healthcare settings. The Car Park Manager provides operational management ensuring the responsibilities of managing the physical environment, people, processes, and technical elements are achieved.
Salary range: $39.36 - $43.39 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900
What youll be doing
This role will lead a high-performing team, handle customer issues, drive financial success, manage

... Click here to view more detail / apply for Car Park Manager

The Opportunity: Discover a compelling career opportunity as an IT Service Manager, with flexibility to be based in Brisbane, Sydney, or Canberra. Join a dynamic team where you can leverage your expertise in service desk management, incident lifecycle stages, and ITIL-related processes. This role offers the chance to work in diverse locations while contributing to the delivery of high-quality IT services within a supportive environment. The Role:

Serve as an IT Service Manager, responsible for overseeing service desk operations and incident lifecycle stages in alignment with ITIL-related processes.
Lead the development and implementation of service management strategies, policies, and procedures to ensure efficient and effective service delivery.
Utilize SNOW (ServiceNow) platform for incident management, service request fulfillment, and IT service management processes.
Apply ITIL 4 best practices to optimize service management processes and enhance service delivery capabilities.
Collaborate
... Click here to view more detail / apply for IT Service Manager

Customer Service Manager ($49,400 - 69,990)

We are seeking a true team player interested in wellness & skin health to ensure the smooth running of our wellness spa & skin clinic , furthermore skill and experience in the delivery of spa and beauty services is considered an advantage.

• At least have 2+ years of relevant working experience as a Customer Service Manager
• Experience working in a Spa or Beauty salon is a plus
• Proficient in Google suite , emails, documents, apple computer and Iphone• Must be able to work Monday - Saturday
• Oversee, train, and empower customer service personnels
• Develop and review programs, strategies, and marketing plans that address and satisfy customer demands and expectations
• Excellent performance in supervising the day-to-day operation of the business in order to meet high level customer satisfaction and monthly target sales
• Devoted and passionate to delivering world-class customer experience
• Ability to manage a large number of client inquiries and ability to respond quickly to complex client situations in a professional manner

What will make you the ideal candidate:
- Outstanding performance and ability to direct and support team members
- Strong in retail sales and recommendations
- Devoted to executing a premium customer service experience
- Excellent communication skills, with the ability to listen to guest needs and make recommendations based on these needs.
- Written and verbal communication skills
- Proficiency in Google emails, calendar, documents & slides
- Ability to work independently and pro-actively
- Ability to multitask and time management
- Excellent personal presentation and grooming
- Highly organised and able to deliver a premium customer service experience at high demand times
- Capable & reliable and availability to work Saturday

Beneficial
- A desire to learn and update your skill level and knowledge in Business Development that includes Office Administration, Google, Social media, Online Events and Promotions.
- Certificate III Business Administration, Certificate III, IV or Diploma in Beauty Therapy and/or Massage Therapy
- Career progression to Spa Manager is available for the right candidate

Hours: Full time, Part time or casual (flexible employment arrangement)
Remuneration: Minimum Above Award
Wages: negotiable (generous) wages dependent on skills & experience. Plus bonuses and incentives.

Sponsorship available for the right candidate.

For full details about this varied and rewarding role, please see attached job description. You will be responsible for the delivery of the Trusts Strategic Objectives within the Cardiology specialty, thereby realising the expected benefits of transformation, standardisation of high quality care, clinical service planning, making best use of our resources, planning and supporting our workforce, working with internal and external partners while promoting research and innovation. Key Responsibilities include: Support the General Manager and thereby the Deputy Head of Operations (DHoOps), to operationally manage the Cardiology service. Develop robust management of capacity, waiting lists, reporting and efficiency Support and manage the operational aspects of the service encompassing the management of all resources and the monitoring and achievement of agreed performance objectives including budget management, delivery of service developments and cost improvements In conjunction with the General Manager, Heads of Service, Matrons and Service Management colleagues and in support of the DHoOps and CMG Team to consider, plan and implement change to ensure continuous service and efficiency improvements to enhance the patient care services Develop robust management of capacity, waiting lists, reporting and efficiency Line management responsibility within the service's workforce structure as required Participation in a Manager of the Day Rota