Total 33 Manager it analyst job vacancies in Quality Assurance / Control category in The United States of America

• Take the lead in driving IT service maturity and information security risk management with your strong stakeholder management skills
• Flat structure with flexibility and autonomy
• Fast paced environment – established Maritime MNC

Key Responsibilities:

• Govern cyber information risk management and compliance, including risk documentation and remediation.
• Ensure alignment with industry frameworks and regulations such as NIST, CIS Controls, and BIMCO.
• Manage audits and maintain compliance with regulations, overseeing access rights.
• Lead IT service, application, and vendor management, coordinating with business partners to drive enhancements.
• Oversee IT problem management and establish SOPs for improved ecosystem management.
• Collaborate with stakeholders to consolidate vendors and enhance procurement processes.
• Support project handover and change advisory board discussions.

Qualifications & Experience:

• Minimum qualification in Information Systems or Computer Science.
• Minimum 7 years of experience in IT Service Management, Risk Management, and Governance.
• Proficiency in managing IT risk registers, problem management, and vendor relationships.
• Solid understanding of technical IT aspects including cyber, cloud computing, and infrastructure.
• ITIL Foundation Certified and experienced in building capabilities within smaller teams.

If you are interested in the above position or other cyber security or IT compliance positions, please kindly send your updated CV to Shannagh.Wu@ethosbc.com.
*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Mandatory

• Experience utilizing open-source automated testing frameworks such as Selenium, Cucumber, and JUnit, or enterprise-level testing tools.
• Proficiency in employing open-source performance testing tools.
• Experience in leveraging open-source penetration testing tools.

Responsibilities include but are not limited to:

• Develop and maintain comprehensive test cases and plans, ensuring alignment with requirements and policy updates.
• Enhance and manage the automated test framework and testing environments to ensure efficiency and reliability.
• Execute tests on new functionalities, promptly identifying and documenting any issues encountered.
• Perform a diverse range of tests including manual, functional, performance, and exploratory tests, while supporting User Acceptance Testing (UAT).
• Collaborate in resolving production issues as they arise.

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Song

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With more than 700,000 employees worldwide—in 200 cities across 51 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

The Pillar

Accenture Technology combines business and industry insights with innovative technology services to transform your business. Join one of the world’s largest independent providers of technology services to grow your expertise and help clients worldwide to innovate at scale and transform their businesses. Help change how the world works and lives

through technology innovation.

The Group(s)

Accenture Health & Public Services Consulting (HPS) balances the stability of service delivery with the speed to react to citizens’ changing needs. By maximizing the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.

The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.

Accenture Cloud First / Cloud Infrastructure & Engineering (CIE) is a new multi-service group of 70,000 cloud professionals that brings together the full power and breadth of Accenture’s industry and technology capabilities, ecosystem partnerships, and deep commitment to learning and upskilling clients’ employees and to responsible business, with the singular focus of enabling organizations to move to the cloud with greater speed and achieve greater value for all their stakeholders at this critical time. Specifically, this new group integrates the company’s wide-ranging cloud expertise, including:

· Software Development, Cloud migration, infrastructure, and application services and ecosystem partnerships; deep industry and cross-industry insights, data, and Applied Intelligence capabilities.

Key Responsibilities

· Overall accountable and responsible for delivery of testing services across the programme or project/s

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

· Drive and collaborate with test service providers and relevant Bank’s stakeholders to plan all testing related deliveries for the programme or projects

· Works with the testing service providers and relevant Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business) and testing service providers to ensure testing services meet the banks’ objectives and demand.

· Act as the first point of escalation for any issues raised by the Bank’s stakeholders on testing service providers.

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the programme or project/s

· Participate and contribute in forums, as required, to drive testing transformation and innovation.

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

· To support and advance implementation of the test automation strategy for the respective domain

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.

Key Requirements

· Test management skill

· Hands-on experience and management experience in handling Manual, Automation and Performance testing

· Management skill in handling big team & Stakeholders.

Job Description

What you will do:

• Under the guidance of Head of Internal Control, the IT Internal Control Manager will play critical role in company’s continuous enhancement of internal controls across IT systems, platforms, and processes. Collaborating with diverse departments, this role ensures that controls such as ITGC, ITAC, and ITELC not only align with business objectives but also fortify data integrity and cybersecurity, while upholding SOX IT-related compliance. Positioned as a trusted advisor to the business, the person will offer insights and best practice recommendations on optimizing IT controls, emphasizing automation and standardization.

Key responsibilities include:

• Lead the assessment of IT Control Environment and framework that suits Traveloka’s needs
• Evaluate and update IT controls, cybersecurity protocols, and compliance processes in line with Traveloka’s Group SOX ICOFR guidelines.
• Analyse IT processes & controls to identify key IT risks, lapses, or potential enhancements across business operations.
• Advocate and drive the transition towards automated controls to boost efficiency.
• Lead coordination in remediating IT audit issues in collaboration with operations and technology divisions.
• Analyze and design IT SOX controls supporting business processes and other compliance topics to identify risk and control weaknesses.
• Manage SOX-specific IT activities, ensuring up-to-date documentation like system flowcharts and risk control matrices.
• Develop and provide IT control training to bridge organizational knowledge gaps, keeping teams abreast of compliance benchmarks.
• Work to mitigate and remediate identified deficiencies with the business in a timely manner.
• Promote the use of SOX control & risk management tool to PICs and assist PICs in managing control development effectively on the tool.

Requirements:

• Bachelor's degree in computing related majors with IT audit qualifications preferred.
• A minimum of 8 years in IT audit and control roles, encompassing IT control management, cybersecurity, IT audit, and operational management.
• Prior experience in Big 4 IT auditing is required.
• Over 6 years of expertise in SOX-oriented IT audit & controls.
• Certified Internal Audit (CIA), Certified Information System Auditor (CISA), or similar certifications highly desirable. Thorough understanding of internal control concepts, especially SOX and COSO frameworks.
• Comprehensive understanding of ITGC & ITELC best practices, cybersecurity protocols, and associated regulations.
• Capable of managing and prioritizing multiple IT projects.
• Excellent communication abilities for effective interactions with internal and external parties.

Job Objectives

The candidate will work closely with the respective stakeholders across the organisation to drive testing transformation which is aligned to the organisation’s transformation strategy.

Reporting to Test Lead, the candidate will ensure the overall successful delivery of all testing services provided by the organisation for any projects, change requests and production fixes for Customer Management & Credit Origination suite of applications.

The candidate is also expected to manage and ensure the successful the delivery of testing services provided by the organisation’s appointed test service providers, and in accordance to the organization’s standards and processes.

Key Responsibilities

· Overall accountable and responsible for delivery of testing services across the Customer Management & Credit Origination Domain.

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

· Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

· Act as the first point of escalation for any issues raised by the Bank’s stakeholders, testing service providers.

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

· Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

· Participate and contribute in forums, as required, to drive testing transformation and innovation.

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team.

Qualifications and Skills Required

· Bachelor’s Degree or Master’s degree in computer engineering or related field.

· Proven working experience in test delivery or equivalent role with at least 12 to 15 years relevant experience in large and complex organisations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.

· Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.

· Strong domain knowledge on Customer Management and Credit Origination. Experience in managing testing one or more areas of these domains will be an advantage.

· Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.

· A proven, successful track record of managing shared IT service development and/ or IT Testing Services.

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.

· Strong attention to details, excellent analytical and problem solving skills.

· Experience in managing multiple external testing service providers.

· Experience in managing multi-cultural, diverse, direct and virtual teams.

· Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.

· Must display a high level of professional judgment, commitment, integrity, and teamwork.

· Excellent client facing, internal communications, written and verbal communication skills.

· Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Job Objectives

Manage and oversee the day-to-day delivery of test services by Bank appointed vendors across the Compliance tech program i.e. AML-KYC and Transaction monitoring apps like ACTIMIZE

Key Responsibilities

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing across the Compliance tech program

· Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

· Act as the first point of escalation for any issues raised by the Bank’s stakeholders, testing service providers

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

· Drive and collaborate with all the Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

· Participate and contribute in forums, as required, to drive testing transformation and innovation

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team

Key Requirements

· Bachelor’s Degree or Master’s degree in computer engineering or related field

· Proven working experience in test delivery or equivalent role with at least 10 years relevant experience in large and complex organisations preferably in the area of Compliance Tech.

· Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

· Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

· Proven, successful track record of managing shared IT service development and/ or IT Testing Services

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

· Strong domain knowledge of AML-KYC apps like DETICA(Net Reveal) & Transaction monitoring apps like ACTMIZE and MANTAS.

· Strong attention to details, excellent analytical and problem solving skills

· Experience in managing multiple external testing service providers

· Experience in managing multi-cultural, diverse, direct and virtual teams.

· Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.

· Must display a high level of professional judgment, commitment, integrity, and teamwork.

· Excellent client facing, internal communications, written and verbal communication skills.

· Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Job Objectives

Manage and oversee the day-to-day delivery of test services by Bank appointed vendors across the Finance and SAP upgrade program

Key Responsibilities

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors across the Finance and SAP upgrade program

· Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

· Act as the first point of escalation for any issues raised by the Bank’s stakeholders, testing service providers

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

· Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

· Participate and contribute in forums, as required, to drive testing transformation and innovation

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team

Key Requirements

· Bachelor’s Degree or Master’s degree in computer engineering or related field

· Proven working experience in test delivery or equivalent role with at least 10 years relevant experience in large and complex organisations preferably in the area of Banking and Finance

· Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

· Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

· Proven, successful track record of managing shared IT service development and/ or IT Testing Services

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

· Strong domain knowledge of SAP system and modules like AP, MM, FM and GL. Coordinate closely with SAP functional and technical team to validate system functionality.

· Strong attention to details, excellent analytical and problem solving skills

· Experience in managing multiple external testing service providers

· Experience in managing multi-cultural, diverse, direct and virtual teams.

· Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.

· Must display a high level of professional judgment, commitment, integrity, and teamwork.

· Excellent client facing, internal communications, written and verbal communication skills.

· Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Job Objectives

Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing across the Finance and regulatory reporting program

Key Responsibilities

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing across the Finance program

· Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

· Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

· Act as the first point of escalation for any issues raised by the Bank’s stakeholders, testing service providers

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

· Drive and collaborate with all the Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

· Participate and contribute in forums, as required, to drive testing transformation and innovation

· Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

· Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

· Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test team

Key Requirements

· Bachelor’s Degree or Master’s degree in computer engineering or related field

· Proven working experience in test delivery or equivalent role with at least 10 years relevant experience in large and complex organisations preferably in the area of Banking and Finance

· Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

· Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

· Proven, successful track record of managing shared IT service development and/ or IT Testing Services

· Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

· Strong domain knowledge on Finance and Regulatory program

· Strong attention to details, excellent analytical and problem solving skills

· Experience in managing multiple external testing service providers

· Experience in managing multi-cultural, diverse, direct and virtual teams.

· Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.

· Must display a high level of professional judgment, commitment, integrity, and teamwork.

· Excellent client facing, internal communications, written and verbal communication skills.

· Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Job Description and Requirements

The Web QA Manager is responsible for the vision, direction, leadership and administration of RBFCU’s QA team. Helps develop short and long-term strategies to enhance QA practices and methodologies. Develops and implements quality assurance problem reporting processes and systems. The Web QA Manager ensures software adheres to requirements and functional specifications via application of automated and manual software testing methodologies. Leads a team of QA analysts to execute software testing patterns for multiple software programs, as well as coordinate User Acceptance Testing. Provide leadership in building effective relationships with external/Internal business stakeholders and identify technology for consideration while ensuring that RBFCU web properties are developed and maintained in a way provides the highest quality product and an efficient and cost-effective workflow.

Essential Functions and Responsibilities

• Oversee the design, development and implementation of QA assets (Manual and Automation) for organizational enterprise information systems, software and mobile application.

• Participates in multiple projects and oversees staff to ensure that specifications are met on time and within budget. Demonstrated commitment to quality and the process of continuous improvement. 

• Develop strong relationships with coworkers, and mentor/guide lead QAs and team.

• Evaluate/increase QA effectiveness; Advise, counsel and educate on competitive or financial impact.

• Have a passion for learning and staying updated on emerging trends and technologies.

• Manage the Web QA team and oversee concurrent, high-quality timely QA of mission-critical applications and technology to support the RBFCU digital goals.

• Create QA plan and manage execution of all testing deliverables and adherence to milestones.

• Oversee and manage the design and execution of test strategies, plans and cases.

• Validation of program and project testing approaches proposed by manage services partners and vendors.

• Ensure testing approach is communicated and signed off by all project leads.

• Ensure adequate coverage of the requirements and business processes are incorporated in the testing approach.

• Analysis of requirements and design solutions.

• Defect management and issue resolution through all phases of testing.

• Manage and effectively communication issues and progress to peers, IT Management and manage service partners.

• Oversees projects requiring coordination between various IT, business and external vendors.

• Educate development and business areas on the IT quality assurance process and deliverables.

• Generate daily status and metrics to leadership, business resources and project team members.

• Create test strategies and plans for technical initiatives.

• Oversee and manage testing effort for multiple projects.

• Deliver crucial conversations associated with testing risk and issues to project leadership and IT management with proposed resolution.

• Identify project risk and issues in a timely non-confrontational manner.

• Expertise in risk-based analysis.

• Work with end users in the planning and coordination of UAT effort.

• Sound knowledge of Manual, Automated, Performance, Database, Web, Mobile app testing concepts and methodologies.

• Knowledge in business requirement gathering, API and security testing will be preferred.

• All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).

Requirement

• Bachelor's Degree in a related field of study

• Minimum 3 years experience managing QAs and extensive hands-on experience of different types of testing and methodologies- Manual, Automated, Performance, Database, Web, Mobile app testing

• Experience in Financial domain and working knowledge of Core Banking Application

• Experience in gathering and maintaining the business requirements for the new enhancements and change requests

• Create and execute manual and automated tests based on feature enhancements for Web application and Mobile app

• Experience in testing the Mobile App on iOS and Android platforms

• Proficient in writing SQL queries to validate the end-to-end testing scenarios

• Working knowledge of one or more key Web and mobile applications technologies

• Strong leadership and management skills as well as project management skills

• In-depth knowledge of QA procedures, principles and tools

• Experience in leading QA Leads and resources

• Excellent communication and presentation skills, with a strong ability to communicate business and technical information

• Ability to develop strong working relationships with customers, peers, and IT leadership

• Excellent management skills and the ability to organize and plan effectively to meet both short and long- term goals and objectives

Skills and/or Certifications/Licensing

• Web and Mobile app testing (Manual and Automated)

• Database, Security, performance and regression testing

• Experience in any defect management tool - Jira is preferred

• Experience in any test management tool

• Proficient in writing SQL queries to validate the end to end testing scenarios

• Experience with test frameworks such as TestNG, JUnit, Jasmine etc.

• Proficiency in one or more of the following technologies: Cypress with Typescript, Selenium Webdriver automation with Java, Python or other object-oriented languages

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Responsibilities:

• Work closely with IT Governance Team ensuring all processes are in compliance with regulatory requirements.
• Ensure the Service Level Agreements are adhered to.
• Liaise with Application Support team to troubleshoot the incidents to analyse the root cause.
• Attend daily incident meeting to be aware of on-going Production incidents.
• Stay alerted for any incidents and prepare report for submission to regulatory.
• Provide Trend Analysis of the incidents flagged by the business units on monthly basis.
• Provide weekly gaming incidents report for submission to regulatory authority.
• Raise any lapses and also report to the senior management the list of incidents.
• Identify the areas of opportunities and issue recommendations to the appropriate audience.
• Monitoring and reporting on audit progress in the management meetings.
• Keep abreast of internal standards and business goals.

Requirements:

• Degree in Information Technology / Computer Science / related fields.
• At least 2 years of experience in IT Application Support.
• Hands on experience in governance and internal controls.
• Experience in troubleshooting of IT applications and IT Service Management.
• Deep understanding of the IT Applications’ issues and Service Level Agreements.
• Should have vendor management experience.
• Ability to work well with key business partners and internal Audit and IT teams in a collaborative manner.
• Well-versed in Microsoft Office.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an IT Manager Compliance located in Chennai

What a typical day looks like:

• 14+ years of total experience of which minimum of 3 years in an IT Compliance, Information Security, Internal Audit or similar role supporting IT SOX, Medical Compliance efforts among other company compliance initiatives.
• Experience in implementing enterprise information security programs based on industry frameworks such as HIPAA/HITECH, ISO 27001/27002, COSO, NIST, SOX etc.
• Strong experience in driving / leading IT control reviews, security, vulnerability, penetration tests, or assessments and evaluations.
• Strong working knowledge of IT processes, risks, and controls in the computer operations, system development, change control, and security functions.
• Ability to clearly interpret and communicate the IT threats, risks and impacts to all levels of the organization.
• Strong project management abilities as well as excellent oral and written communication skills, both verbal and written. Excellent business report writing skills.
• Knowledge of a broad range of security technologies including NextGen Firewalls, DLP, NAC, IDS/IPS, Certificate Management, Identity Access Management, Privileged Identity Management, Multi-Factor Authentication, Mobile Device Management, Endpoint protection, SIEM, Anti-malware, Vulnerability Management, etc.
• CISA, CISM, CISSP or other relevant security-certification(s)is desirable.
• Responsible for development, implementation and management of certification and compliance of the IT organization s compliance with IT General Controls (ITGCs), SOC reporting controls, IT Medical Compliance and other laws & regulations governing the Company
• Plans, designs and executes compliance testing, controls assessment and documentation supporting information security Frameworks (e.g. NIST Cyber Security Framework, ISO, ITGCs, PCI-DSS, Data Privacy, HIPAA) and other compliance requirements, as applicable

• Partners with the IT Infrastructure and Application teams to evaluate the design and effectiveness of the IT control environment and to develop and track the status of remediation efforts

• Facilitates and coordinates with internal and external IT auditors

• Provides accurate, timely communications to Global IT Security Leadership and impacted management to discuss identified deficiencies, leading practices and recommendations for implementation of modifications to improve compliance and mitigate risk

• Reviews testing and analyses performed, monitors evidence gathering for IT control reviews, evaluates results, and confirms conclusions about the adequacy of IT controls. Reviews the work performed and conclusions according to departmental standards

• Supports IT leadership in responding to internal and external queries regarding the IT control environment

The experience we’re looking to add to our team:

• In minimum 14 year experience requirement Minimum of 3 years of should be  on the following areas;
  • Experience in implementing enterprise information security programs based on industry frameworks such as HIPAA/HITECH, ISO 27001/27002, COSO, NIST, SOX etc.
  • Experience with regulations, policy, standards, procedures or other requirements which requires IT compliance (e.g. PCI-DSS, Data Privacy, HIPAA).
  • Experience performing IT control assessments over one or more of the following technical areas: Mainframe, UNIX, Windows, SQL Server, Oracle DB, Cloud Technology, or a major ERP application is preferred.
  • Experience working with SharePoint and GRC tools is a plus.

What you’ll receive for the great work you provide:

• Health Insurance
• Paid Time off

RK103

                                                      

IT

Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

Location(s)

Chicago, Illinois, Remote-IL

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

Position Summary:

Kemper is seeking a talented Information Technology (IT) Senior Manager to join our Assurance & Advisory Services (A&A) team. A&A plays a key role in helping Kemper achieve its strategic intent, including nurturing and developing future leaders. Our vision is for A&A to provide continuous assurance to senior management and the board on the effectiveness of governance, risk management, and controls through a culture that embraces innovation, analytics, automation, and credible challenge. A&A roles offer significant exposure to multiple areas of our business and all levels of senior management and provide opportunities to identify issues and help make measurable improvements to the Company.

As a Senior Manager, you will supervise and oversee multiple concurrent IT, Information Security and Cyber Security projects, including compliance, operational and/or technology-related engagements, targeted reviews, advisory projects, and issue management activities. You will also support assigned business areas in a consultative or advisory capacity, and you will contribute to department-wide strategic initiatives. You may serve as a manager for one or more individual contributors.

Position Responsibilities: 

• Manages multiple concurrent IT and Information Security activities within one or more segments of the A&A Plan, ensuring engagements are risk-based, well documented, and executed according to A&A policies and guidance
• Champions and implements data analytics within audit engagements
• Provides timely and ongoing feedback, coaching and monitoring of audit work and directs staff members assigned to respective engagements 
• Drafts issues, reports, special memorandums, and presentation material 
• Monitors business efforts to resolve identified control issues and assesses the effectiveness of remediation efforts through follow-up reviews
• Leads the team with integrity and creates an environment where employees feel included, valued, and supported to do work that energizes them
• Recognizes and develops employees, and completes management tasks timely
• Maintains and builds skills and competence as identified in an individual development plan and, as appropriate, through participation in relevant industry and professional associations
• Has a clear understanding of business, industry, and regulatory risks
• Has specialized knowledge in either Information Technology, Information Security, or Cyber Security
• Establishes solid relationships and actively seeks engages with business leadership; recognized as a reliable, informative, and collaborative business partner

Position Requirements: 

• Bachelor’s degree, preferably in accounting, finance, information systems, data analysis or business administration
• At least 8 years of work experience, preferably in internal audit, public accounting, information technology, information security or data analytics
• Has or is pursuing a professional certification, such as CPA, CIA, CISA, CICA, CFE, CISSP
• Strong sense of curiosity and willingness to obtain a deep understanding of the business, processes, technologies, and risks to provide value and insights and help improve and achieve our strategic intent
• Strong organizational, project management, time management, relationship-building, negotiating, and problem-solving skills
• Able to work independently in a fast paced, high demand, environment while managing competing priorities in a dynamic environment experiencing rapid growth and change
• Able to gather, analyze, and evaluate facts across multiple activities and champions the use of data analytics and automation
• Able to prepare and present concise, detailed, and clear oral and written report
• Strong knowledge of control principles (e.g., COSO), financial and operational processes, risks and risk management, IT controls, information security controls, cyber security controls, and regulatory requirements
• Able to work effectively in a remote environment
• Familiarity with TeamMate, Tableau, Alteryx, IDEA, ACL/Galvanize, Workday, Guidewire, Workiva, Power BI, and productivity tools such as Microsoft Office
• Financial services experience is a plus
• This position is a remote role and can work from a US based home.

The range for this position is $87,400 to $150,200. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) 

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like Wiretaps or Skype to communicate with candidates.  If you receive such a message, delete it.  

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As an IT Compliance Officer, you will be responsible for ensuring that the company's information technology practices comply with all relevant laws, regulations, and industry standards.
Responsibilities:

• Work closely with IT Governance Team ensuring all processes are in compliance with regulatory requirements;
• Ensure the Service Level Agreements are adhered to;
• Liaise with Application Support team to troubleshoot the incidents to analyse the root cause;
• Attend daily incident meeting to be aware of on-going Production incidents;
• Stay alerted for any P1 incidents and prepare P1 report for submission to regulatory;
• Provide Trend Analysis of the incidents flagged by the business units on monthly basis;
• Provide weekly gaming incidents report for submission to regulatory authority;
• Raise any lapses and also report to the senior management the list of incidents;
• Identify the areas of opportunities and issue recommendations to the appropriate audience;
• Monitoring and reporting on audit progress in the management meetings;
• Keep abreast of internal standards and business goals.

Requirements:

• Degree in Information Technology / Computer Science / related fields;
• At least 4 years of experience in IT Application Support;
• Hands-on experience in governance and internal controls;
• Experience in troubleshooting of IT applications and IT Service Management;
• Deep understanding of the IT Applications’ issues and Service Level Agreements;
• Possesses a Certification of ITIL® Foundation Certificate in IT Service Management (ITIL)
• Familiar with data analytics tool, such as Tableau / Power BI;
• Experienced in vendor management;
• Familiar with the Gaming sector;
• Ability to work well with key business partners, internal audit and IT teams in a collaborative manner;
• Excellent interpersonal, writing and communication skills.

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program.
• Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

• Works with the testing service providers and the Bank’s other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

• Engages with the Bank’s various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

• Act as the first point of escalation for any issues raised by the Bank’s stakeholders, testing service providers

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

• Drive and collaborate with all the Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

• Participate and contribute in forums, as required, to drive testing transformation and innovation

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Key Skills:

• Test management across multiple streams

• Good organisational skills, with attention to detail

• Focus on quality and delivery, Experience with Data Migration testing

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field

• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing

• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

• Proven, successful track record of managing shared IT service development and/ or IT Testing Services

• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage

• Strong attention to details, excellent analytical and problem solving skills

• Experience in managing multiple external testing service providers

• Experience in managing multi-cultural, diverse, direct and virtual teams

• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc

• Must display a high level of professional judgment, commitment, integrity, and teamwork

• Excellent client facing, internal communications, written and verbal communication skills

• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred