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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
ProductJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
The Product Management Director for Digital Platform Services will lead global innovation and execution of Salesforce's digital experience. They'll champion top-notch technology, including Salesforce's own platform, ensuring seamless and engaging connections for visitors, prospects, customers, and trailblazers worldwide.
In this role, the Product Management Director will work closely with counterparts in identity, lead processing, and analytics. They will participate in a project around modernizing lead-generating forms as well as streaming interactions to Salesforce’s own DataCloud in addition to multiple other listeners inclusive of Google Analytics 4, Optimizely Feature Experimentation, and Salesforce Marketing Cloud Personalization.
The Product Management Director will be responsible for delivery through project execution and deployment in scrum-agile work practice. This product role is also responsible for effective executive collaborator engagement, maintaining a product roadmap, and influencing product leadership.
Responsibilities
Required Skills/ Experience:
Desired Skills/Experience:
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
For Washington-based roles, the base salary hiring range for this position is $204,400 to $296,400.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.Official account of Jobstore.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
User ExperienceJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
About Research & Insights
The Research & Insights (R&I) team acts as a strategic thought partner to product, engineering, UX, and go-to-market teams across Salesforce. We are passionate about understanding our customers and solving the problems they face, using data-driven insights to create experiences that delight. We balance big-picture thinking with detailed craft, collaborating along the way with product managers, designers, engineers, content writers, marketers, sales people, and strategy & operations leaders. Together, we shape the future of Salesforce for the benefit of millions of end users.
Job Details:
As the Director of Product Management for IdeaExchange & Customer Feedback, you will be responsible for leading the vision, strategy, and execution of Salesforce’s largest customer feedback platforms: our public-facing IdeaExchange (ideas.salesforce.com) and internal “Voice of the Customer” tool (used by customer-facing Salesforce employees to capture customer feedback). You will work closely with cross-functional teams including engineering, design, marketing, sales, and customer success to deliver a best-in-class experience that empowers our customers to collaborate and drive product innovation. The ideal candidate is a strategic thinker, customer-centric, and passionate about leveraging the power of community to shape the future of Salesforce’s product roadmaps.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Washington-based roles, the base salary hiring range for this position is $204,400 to $296,400.For California-based roles, the base salary hiring range for this position is $223,000 to $323,400.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.Official account of Jobstore.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
ProductJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
The Marketing Technology organization within Salesforce is seeking to redefine how individuals engage with our company online. We are dedicated to creating a seamless and captivating digital experience for prospects, customers, and our passionate, loyal online communities. We are paving the way for a transformative online journey, through the integration of our corporate brand websites and our thriving Community ecosystem on a unified digital platform.
You will play a pivotal role in shaping the strategy and roadmap for our digital platform. The successful candidate will have expertise in the marketing website landscape and experience delivering systems on multiple platforms. The Senior Product Manager will partner with team members across Marketing, Engineering, Digital Strategy, Customer Success, Business Technology, and more. The individual will be responsible for delivery through project initiation, execution, and deployment in a scrum-agile work practice. This product role is also responsible for effective executive stakeholder engagement, self-direction, and Website Platform roadmaps.
Advise planning, prioritization of features, and direct execution of transitioning to a new Content Management System for Mulesoft.com.
Collaborate with your team to establish and articulate a 6-month roadmap with a specific focus on Mulesoft.com website platform and features.
Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating the delivery of sophisticated, multi-year initiatives.
Prioritize security and Trust initiatives involving privacy and customer data and work with engineering teams to address bugs in a timely matter within established SLA’s.
Lead the backlog of one scrum team including writing epics, user stories, acceptance criteria, backlog management, and prioritization.
Provide regular updates to leadership, advancing items when needed but with presence and relationships to identify and resolve most issues independently.
Champion, facilitate, and furnish, timely decision-making across a broad network of collaborators, delivery partners, and operational teams.
Have strong domain knowledge of your area. Understand where features fit into the overall business and the rationale behind roadmap prioritizations. Establish strong partnerships with your development team.
Show your partners that you understand their concerns, keep them informed of important changes, and give them a voice in the product direction. Maintain healthy relationships with your engineering and UX colleagues.
History of product delivery with 5+ years of software product management experience.
Deep experience in consumer experience, marketing, and digital engagement technologies.
Passion for data-driven and metrics-driven decisions.
Ability to manage competing and evolving priorities.
Connect with business as well as technical audiences; able to write clear and concise documentation and user stories, and excellent spoken communication skills.
Familiar and comfortable with agile/scrum development methodologies.
Marketing and eCommerce experience is a plus.
Expertise in web content management systems including Drupal and Wordpress a plus.
Function independently and as part of a team, convey a strong professional image, exhibit interest and positive demeanor toward all assigned work, and strive for continuous improvement.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
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