Total 947 Technology Consultant job vacancies in Customer Service category in The United States of America

Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Requirements

• Candidates with no prior experience are welcome to apply (training will be provided).
• Preferably 1-2 years sales experience in the retail/healthcare/clinic/massage and spa industry preferred.

Other information

• 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 8.30am-6.15pm/11.40am-9.30pm/9.30am-7.15pm

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

YOUR OPPORTUNITY Due to exciting growth in the business, we are looking for an enthusiastic Customer Care Consultant to join our customer service team based in Canning Vale WA, to provide an exceptional level of service to our growing customer base. Your key responsibilities include, but not limited to: Provide an exceptional level of service to one of Blackwoods largest customers via telephone calls, emails and other business systems You will be empowered to investigate issues and escalations and be relentless in your pursuit to reach an outcome quickly There is a degree of administration related tasks and these should be actioned effectively and according to business processes You will be eager to learn and understand the commercial relationships our Mega Mining customers bring to Blackwoods and be pro-active in ensuring you keep yourself up to date with all processes, procedures and updates To be successful, you will have: Ability to work Monday to Friday, between the hours of…

Click here to view more detail / apply for Customer Care Consultant - Canning Vale, WA

JOB DESCRIPTION

· Handle incoming calls from customers regarding inquiries, orders, complaints, and general assistance

· Maintain a professional and courteous manner at all times, ensuring a positive customer experience

· Identify customer needs and recommend appropriate products or services to meet their requirements

· Accurately record customer information, inquiries, and transactions in the company's CRM (Customer Relationship Management) system

· Prepare and maintain call logs, reports, and documentation as required by management

· Share feedback and insights with management to continuously improve customer service and sales strategies

JOB REQUIREMENTS

· Diploma and above

· Previous experience in customer service, sales, or call center roles preferred

· Excellent communication and interpersonal skills

· Strong listening and problem-solving abilities

EA Reg. Number: R21100629

EA License Number: 22C1278

Employment TypePermanentClosing Date1 May 2024 11:59pmJob TitleFull Time Customer Service and Sales Consultant LIVERPOOLJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionTelstra is hiring!We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.Our Liverpool store is hiring a Retail Consultant to join the team on a Full Time basis. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.  It’s a target driven environment, within a team focused on getting you…

Click here to view more detail / apply for Full Time Customer Service and Sales Consultant LIVERPOOL

Apply Now Customer Activation Consultant Cannington, WA About the RoleThe Customer Activation Consultant will be responsible for generating and managing innovative, safe and diverse work type activities for Workskil Australia customers to enhance their chances of securing sustainable employment and will partner with various stakeholders in order to establish a range of activities to enable our customers to meet their Activation Requirements.The role will be supporting the Customer Activation Manager in identifying activities, creation of activities to support Sites, referral processes, schedules, and activity management.The Customer Activation Consultant will review report data to aid the Sites with their daily activation management of customers.This role is being offered on a Full Time ongoing basis based at our Cannington site.You’ll also experience the work/life balance that comes with working a 9 day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full time employee in addition to the…

Click here to view more detail / apply for Customer Activation Consultant

Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Requirements

• Candidates with no prior experience are welcome to apply (training will be provided).
• Preferably 1-2 years sales experience in the retail/healthcare/clinic/massage and spa industry preferred.

Other information

• 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 8.30am-6.15pm/11.40am-9.30pm/9.30am-7.15pm

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards?

We are seeking a highly motivated and customer-focused 1st/2nd Line Support Engineer to join our team. You will play a crucial role in delivering exceptional first and second line IT support services to our leading legal sector client on their site in London. Your primary responsibility will be to ensure that our client receives best in class service, with minimal disruption to their business operations.

Where? Join our IT Support Team

You will be responsible for:
 Maintaining a courteous, friendly, and professional service always ensuring the highest levels of customer service
 Walking the floor daily to ensure users have an approachable and accessible IT Support presence.
 Running regular drop-in sessions where users can come to request assistance or training.
 Efficiently handling assigned technical support incidents, requests, and changes
 Logging detailed and accurate information into the Case Management system
 Taking responsibility for your personal call queue, ensuring that all tickets are kept up to date and closed in a timely fashion.
 Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high.
 Building and configuring desktop systems and mobile devices
 Fixing hardware faults and installing upgrades to hardware

Salary £35-£42K DOE
25 Days Holiday + 8 Bank Holidays
Chambers Onsite London based.

At times, you may be required to provide support at other sites for this client. If this is the case, all travel and subsistence costs will be covered.

Other organisations may call this role Support Analyst, Helpdesk Analyst, 2nd Line Engineer, Technical Engineer, IT Support Engineer or Helpdesk Engineer.

Who? are we looking for?

We are seeking a Second Line IT Support Engineer with:
 Previous experience working in a site-based IT support role with a minimum of three years in IT technical support.
 Experience of logging and dealing with support tickets and managing a ticket queue
 Strong knowledge and experience of Windows Desktop OS, (7/8/10/11)
 Strong knowledge working with Mac hardware and MacOS.
 Proven ability to provide outstanding customer service.
 Excellent interpersonal skills and communication skills, both written and verbal
 A friendly, confident, and professional manner both face to face and over the phone
 An enthusiastic, reliable, and proactive approach with a ‘do it right first time’ attitude to support
 A keen desire to learn new skills and invest in personal development.
 Strong attention to detail with well-developed problem-solving skills
 Time management skills with the ability to prioritise effectively.
 Self-motivation with the ability to work alone and as part of a team.
 Strong knowledge and experience of Microsoft Office software and Office 365
 Experience with the build/configuration process for desktop devices and mobile devices.
 Experience supporting users of VoIP phones.
 A basic understanding of networking

Desirable skills include:
 Experience working with servers (Server 2016, 2019, 2022)
 Experience with Microsoft Exchange
 Awareness of SAP

What? can Opus offer you?
• Free daily breakfasts in the office
• Regular companywide events
• Monthly 'shining star' employee recognition awards
• Pension and life insurance
• Refer a friend scheme (£1,000)
• Mental health, financial and legal support
• Training and development plans
• Various annual volunteering opportunities
• Option to buy and sell holiday.
• Employee Dream Ball - Quarterly chance to win £2.5k towards a dream.

Culture is important to us as are our values.
• Work together to win together.
• Be brave and think differently.
• Own it and never give up.
• Strive to be the best.
• Stay curious and keep learning.

Meet Opus
Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.

We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.

We are a Disability Confident employer and Living Wage accredited.
https://www.opustech.co.uk/blog/best-companies-award/
Become part of our exciting success story

The incumbent shall be responsible to:

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation, et cetera
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

The Requirements

• Minimum GCE O Level
• Preferably 1-year experience in customer-related / front desk service
• Entry level candidates are welcome to apply
• Working knowledge on computers
• Good interpersonal and communication skills, able to work with all levels of staff
• Strong organizational skills
• Strong passion to serve the patients

• MNC
• Up to S$4,000
• Minimum 1-2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identify customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Assist in administrative job functions to support the sales team
• Excellent conduct to represent and uphold company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc duties assigned

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 1-2 years of related experience in Customer Service, preferably within food / FMCG industry
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Japanese proficiency level required to manage and liaise with Japanese speaking counterparts & customers

OTHER INFORMATION:

• Location: West
• Working hours: 5.5 day per week (during probation) ; 5 days + Alternate Saturday half day (upon confirmation)
• Salary: Up to S$4,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – florence.pang@achievegroup.asia

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

• MNC
• Up to S$4,000
• Minimum 1-2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identify customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Assist in administrative job functions to support the sales team
• Excellent conduct to represent and uphold company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc duties assigned

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 1-2 years of related experience in Customer Service, preferably within food / FMCG industry
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Korean proficiency level required to manage and liaise with Korean speaking counterparts & customers

OTHER INFORMATION:

• Location: West
• Working hours: 5.5 day per week (during probation) ; 5 days + Alternate Saturday half day (upon confirmation)
• Salary: Up to S$4,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – florence.pang@achievegroup.asia

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities

• Assist in day-to-day operations of the outlet
• Provide prompt, helpful and courteous service to customers at all times
• Perform data and sales transactions
• Perform cashiering duties
• Perform replenishment, stocktake and receiving of products.
• Arrange product displays and maintain sales floor appearance and cleanliness
• Handle customer complaints and feedback
• Other ad-hoc duties as assigned

Requirements

• Min 'N’ Level. Entry level candidates are welcome
• Good computer and communication skill
• Comfortable working with numbers and handling cash
• Good team player who is service-oriented
• Able to work rotating shifts, including weekends and Public Holidays

Position: Settlement Executive - 6 months maternity cover

Salary range: $3,800 - $4,500

Location: Millenia Tower (Closest MRT: Promenade)

Working hours: 9am – 6pm, 5 working days

Responsibilities

- Handle full set of accounts

· Handle accounts payable and receivable for physical products trading.

· Review trade contracts.

· Coordinate with operations teams on trade and shipment information.

· Follow up on the approval of payments.

· Handle payments for cargo and direct expenses.

· Maintain updated trade information in the system for month-end accounts closing.

· Provide information on payable and receivable for Treasury’s cashflow planning.

· Any other duties as assigned.

Requirements

· Degree in Finance/Banking/Accounting/Business/Maritime or equivalent.

· Minimum 2 years of relevant experience in handling payments and invoicing.

· Letter of Credit (LC) knowledge will be added advantage, but it is not compulsory.

· Good interpersonal and communication skills.

· Good quantitative skills and meticulous.

· Open to consider candidates with accounting experience

Interested applicants kindly send your resume to Eunice via whatsapp at 9710 8810

EA License No: 05C3451
EA Personnel Reg No: R23113395

Responsibilities:

Check-In/Check-Out:

• Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and facilities.
• Process check-outs efficiently, addressing any guest queries or concerns.

Reservation Handling:

• Manage reservations, including booking modifications and cancellations.
• Ensure accurate recording of guest information in the system.

Up-Selling::

• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests

Customer Service:

• Provide personalized and attentive service to meet guests' needs.
• Handle guest inquiries, requests, and complaints promptly and professionally.

Cashier Duties:

• Handle guest payments, issue invoices, and provide accurate change.
• Maintain a secure and organized cash handling process.

Room Assignment and Control:

• Assign guest rooms based on preferences and availability.
• Monitor and control room inventory, coordinating with housekeeping for room readiness.

Safety and Security:

• Ensure the safety and security of guests by following established protocols.
• Respond to emergencies and report incidents to the appropriate authorities.

Communication and Coordination:

• Collaborate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.
• Communicate special requests and VIP arrangements to relevant departments.

Information Dissemination:

• Disseminate information about hotel promotions, facilities, and local attractions to guests.
• Provide directions and assistance with transportation arrangements.

Record Keeping:

• Maintain accurate and organized guest records.
• Generate reports as required by management.

Problem Resolution:

• Resolve guest issues effectively and escalate matters to supervisors or management when necessary.
• Anticipate and address potential challenges to enhance guest satisfaction.

Qualifications and Requirements:

• Minimum ITE/O Level, certification in hospitality is a plus with one year of work experience
• Candidates with over 2-3 years of customer service experience will be considered for the Executive role
• Proven experience in customer service or front desk roles.
• Excellent communication and interpersonal skills.
• Familiarity with hotel management software and reservation systems.
• Ability to handle cash transactions accurately.
• Strong problem-solving skills and a proactive approach to guest satisfaction.
• Flexibility to work in shifts, including weekends and holidays.
• Impeccable grooming and professional appearance.
• Customer-focused with a genuine passion for hospitality.

Job Details:

Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Requirements

• Candidates with no prior experience are welcome to apply (training will be provided).
• Preferably 1-2 years sales experience in the retail/healthcare/clinic/massage and spa industry preferred.

Other information

• 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 8.30am-6.15pm/11.40am-9.30pm/9.30am-7.15pm

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)