Total 141 Talent Acquisition Manager job vacancies in Kuala Lumpur

工作職責

• 開發新的商業機會。
• 銷售公司的金融產品和第三方產品和服務。
• 與高淨值（HW）客戶建立並維持密切的業務關係，提供增值投資。
• 參與並實施Premier Wealth Centre 的營運和行銷活動。
• 在允許的權限範圍內處理所有信貸申請以及經營交易。
• 在向富裕客戶提供投資諮詢時，請遵循註冊財務規劃師 (CFP) 規則和法規的指導。

工作技巧

• 取得-許可證-:-FIMM、-IPPC、-PCE、-CEILI、-TBE

工作要求

• 該職位需要至少 2 年銷售相關領域的經驗。
• 對公司集團產品有廣泛的了解。
• 擁有良好的人際互動和建立關係的能力，有很強的自信。
• 能夠創造性地思考、以結果為導向、以高績效為導向。
• 能夠在壓力下工作並在緊迫的期限內完成工作，獨立且具有良好的團隊合作精神。
• 優秀的人際溝通能力。 - 必須充分了解產品特色和高淨值人士的個人生活方式需求。
• 必須在關係管理、客戶導向和結果導向之間保持強大的平衡。

-銀行標準員工福利

WHAT YOU WILL OWN :

• With the world as your platter, you will identify and source top talents across multiple functions and job levels, including but not limited to Customer Service, Commercial, Vendor Operations, Service Operations etc.
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the preselected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager(candidate profile based on screening, phone interview and tests).
• You will own end to end recruitment process for each role assigned to you, which is not limited to sourcing, pre-screening, coordinating assessments & interviews, conduct reference checks, extend offer & maintain a relationship till the employee comes on-board. (Basically, your KPI here would be candidate experience)
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Job Summary: We are seeking a dynamic and results-oriented Talent Acquisition Specialist to join our HR team. The Talent Acquisition Specialist will play a crucial role in attracting, sourcing, and hiring top talent to meet our organization's staffing needs. This position requires a proactive individual with excellent communication skills, strong interpersonal abilities, and a deep understanding of recruitment best practices.

Responsibilities:

• Develop and implement effective recruitment strategies to attract high-quality candidates for various positions within the organization.
• Source candidates through multiple channels, including job boards, social media, professional networks, referrals, and direct sourcing.
• Review resumes, conduct pre-screening interviews, and assess candidate qualifications to determine fit for open positions.
• Coordinate and schedule interviews with hiring managers and candidates, ensuring a positive and efficient interview experience for all parties involved.
• Collaborate with hiring managers to understand staffing needs, job requirements, and candidate preferences.
• Build and maintain relationships with external recruitment agencies, universities, and other talent sources to expand the candidate pipeline.
• Manage the applicant tracking system (ATS) to track candidate progress, maintain accurate records, and generate recruitment reports as needed.
• Stay abreast of industry trends, best practices, and emerging recruitment technologies to continuously improve recruitment processes and outcomes.
• Assist in the development and implementation of employer branding initiatives to enhance the organization's reputation as an employer of choice.
• Participate in recruitment events, job fairs, and networking activities to promote the organization and attract top talent.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 1 year of experience as a Talent Acquisition Specialist, Recruiter, or similar role, preferably in a fast-paced environment.
• Strong knowledge of recruitment techniques, tools, and best practices.
• Excellent communication skills, both verbal and written, with the ability to build rapport with candidates and hiring managers.
• Fluent in English and Mandarin is preferred to liaise with Chinese counterparts.
• Exceptional organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.

Position Overview:

We are seeking a motivated and enthusiastic Lead Acquisition Specialist to join our dynamic team. In this role, you'll take the lead in connecting with potential customers via phone, showcasing our outstanding products/services, and employing your persuasive communication skills to ignite sales success. You'll be the driving force behind our sales endeavors, initiating conversations with potential customers, highlighting our impressive array of offerings, and leveraging your communication finesse to achieve thriving sales results.

Language Requirements:

The ideal candidate should be fluent in both English (Primary) and Mandarin to effectively communicate with a diverse customer base.

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Key Responsibilities:

• Conduct outbound calls to potential customers in order to introduce our products/services and generate sales opportunities.
• Utilize persuasive communication skills to engage prospects, address their inquiries, and handle objections effectively.
• Maintain accurate and up-to-date records of all interactions and sales leads in the company's CRM system.
• Meet or exceed daily/weekly/monthly sales targets and KPIs set by the management.
• Collaborate with the sales team to ensure a seamless customer experience from initial contact to purchase.
• Stay informed about the latest product/service features and updates to provide customers with relevant information.
• Develop a strong understanding of the company's offerings to address customer needs and tailor sales pitches accordingly.
• Provide exceptional customer service to build and maintain lasting relationships with clients.
• Participate in regular training sessions to enhance selling techniques and product knowledge.
• Contribute to team meetings and share insights to improve campaign performance.

Qualifications and Skills:

• Minimum SPM
• Proven experience in telesales or telemarketing, preferably in an outbound campaign setting.
• Excellent communication skills in English and Mandarin.
• Strong negotiation and persuasive abilities to convert prospects into customers.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Proficiency in using CRM software and other sales tools is an advantage.
• Ability to work independently and as part of a team in a fast-paced environment.
• Adaptability to handle rejections and maintain a positive attitude during sales interactions.
• Good time management skills to prioritize tasks and maximize productivity.

Note: The above job description is subject to change based on the business needs and requirements.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.

WHAT YOU’LL DO:

• Act as Employee Benefit subject matter expert in the Company, from onboarding to movement to claims.
• Meet the team sales targets in a timely manner.
• Train sales colleagues with non-insurance backgrounds to master Employee Benefits.
• Work with financial advisor representatives on prospects insurance restructuring.
• Identify and analyse selected market segments for various group products.
• Together with the sales team, prospect and ultimately secure leads appointments.
• Assist in servicing related matters for existing and new Employee Benefit clients.
• Follow up on outstanding premiums and claims excesses.
• Ensure BNM regulations and compliance requirements are met.
• Act as a liaison with insurance and Takaful operators.

WHAT WE EXPECT OF YOU:

• We are seeking individuals with a bachelor’s degree and a minimum of 3 years of experience in business development, brokering, sales management, and client interaction within the Malaysian insurance industry.
• Fresh graduates are encouraged to apply, especially those interested in excelling in direct sales.
• No prior knowledge of insurance is necessary, as we offer comprehensive in-house training and support to ensure a quick and seamless integration. You will quickly become proficient in the field.
• If you have a keen interest in leveraging technology to create distinctive propositions for the Malaysian market and enhancing the efficiency of insurance processes, we would like to hear from you.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

What you’ll do…

•  Developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities
• Work with the Director of Sales & Distribution to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives
• Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations
• Collaborate closely with the Sales & Events team to ensure we maximise conversion and identify new leads for repeat business
• Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs

Brand: Fresh Beauty (http://www.fresh.com/)

Work location: Sunway Pyramid, Selangor

Responsibilities:

• Lead and motivate the team to achieve monthly sales target
• Proper execution of monthly marketing activities
• Ensure boutique visual merchandising display
• Sales report: FA KPI, competitor, VM, mall activities, animation and monthly sales report, roster, commission payout
• FA image, grooming, retail service and customer service are well execute
• Handle customers complaints
• Deliver timing to FA on company’s work requirement if any
• Train and upgrade FA sales capabilities and customer service level
• Stocks inventory – order and return
• Stocks take execution
• Handle POS and cashiering activities
• Ensure safety and cleanliness of boutique

• Minimum 5 years of experience in Retail Operations, Sales & People Management.
• Minimum SPM Holder.
• Able to communicate fluently in English (spoken & written).
• Sales driven, strong people management skill.

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Commission pay
• Overtime pay
• Performance bonus
  

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

SALARY RANGE : RM5,000 - RM7,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Financial Reporting

• Prepare and analyse a full set of financial statements, including balance sheets, income statements, and cash flow statements
• Oversee all financial transactions, including accounts payable, general ledger entries, and cashflow management
• Analyse financial data and trends to provide insights and recommendations to management
• Ensure compliance with accounting standards, regulations, and internal controls
• Collaborate with internal teams and external auditors to ensure accurate financial reporting
• Perform ad-hoc financial analysis and reporting as needed

Account Receivable

• Coordinate effort with sales and customer service teams to arrange collections activities to maximize cash receipts by sending statements / reminder letters to clients and following up to ensure prompt payment.
• Provide customer service regarding collection issues, perform customer reconciliations and resolve discrepancies.
• Ensure accuracy and timeliness of invoice & CN issuance to customers and customer portals.
• Assist month-end reporting by producing accurate sales report, sales journals and sales reconciliations
• Review aging report and analyze account history to determine the appropriate action necessary for successfully handling aged debts and skipped or partial payments.
• Communicate with team lead and local business unit Controller regularly and follow up on identified action plans on aged debts or customer disputes.
• Review credit terms and credit limit for new and existing customers.

Continuous Improvement

• Contribute to the development and implementation of positive change in the AR function in the Company.
• Leverage on use of technology and implement cost-neutral process enhancements

SKILLS & EXPERIENCE

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Bachelor's degree in Accounting, Finance, or related field.
• Previous experience in financial reporting, accounts receivable, or related roles.
• Strong understanding of accounting principles, financial analysis, and reporting requirements.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with strong analytical and problem-solving abilities.

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

SALARY RANGE : RM 9,760 - MYR 12,800

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Data Management (60%):

• Gather and consolidate data from internal datasets to maintain master data for operations.
• Collect external data sources using web scraping and APIs.
• Demonstrate understanding of system connections in operations.
• Create and enhance data dictionaries and logics for master datasets.
• Validating and verifying data for accuracy, completeness, consistency, and frequency.
• Develop KPIs to measure operational performance and track progress.
• Identify and close gaps in shipment movement checkpoints and systems.
• Communicate technical concepts and findings to non-technical stakeholders.
• Identify opportunities for process optimization, automation, and enhancement in data management.

Reporting and Analysis (35%):

• Effectively communicate with stakeholders to understand data and reporting requirements.
• Create and maintain reporting dashboards to convey complex data insights.
• Provide automated updates to stakeholders to communicate key findings and progress.
• Lead data analysis to identify trends, root causes, and improvement opportunities.
• Develop strategies for data visualization and streamline analysis workflows.
• Stay updated on industry trends and best practices to improve processes and deliverables.

Team Leadership and Development (5%):

• Mentor a team of operations analysts in data management, reporting, and analysis.
• Foster a culture of data-driven decision-making and continuous learning.
• Set performance goals, conduct regular reviews.

• Bachelor’s or Master’s degree in a relevant field such as Computer Science, Statistics, Mathematics, Economics, Engineering, or Operational Research.
• Specialized degrees or certifications in data analytics, data science, business analytics or related fields can be advantageous.
• Proven experience as a data analyst or similar role, with 3-5 years of experience using tools such as SQL, Python, R or similar languages; experience with BigQuery in the logistics industry can be advantageous.
• Proven track record using data visualisation tools such as Tableau, Power BI or similar tools; experience with LookML (not Looker Studio) can be advantageous.
• Excellent communication and leadership skills, with the ability to collaborate effectively within the organisation.
• Demonstrated ability to work with large and complex datasets, translate them into actionable recommendations, and drive organisational change.
• Detail-oriented with a focus on data accuracy, integrity, and quality.

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

We are looking to hire a Key Account Manager with experience in Exhibitions and Events within the Renewable Energy sector.

The role is based in Dubai and will be overseeing two huge trade shows they host called WETEX and Dubai Solar Show.

Drive sales promotion and brand development efforts for WETEX & DSS both locally and in international markets. Collaborate with management to develop sales strategies, aid in forecasting, and work towards achieving sales targets. Ensure the successful execution of the event by coordinating and following through on essential tasks. Engage with General Managers, Directors, CEOs of companies, Consular officials, and government representatives, both locally and globally, to promote WETEX & DSS.

Join us in being a Pos Malaysia Wira!

At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team- someone who is up for the transformation challenge and excited by the significant opportunity it represents.

Job Summary:

An Indirect Tax Manager is responsible for overseeing and managing all aspects of indirect taxation within the Company which include identifying, evaluating, and ensuring that the Company is compliant with their indirect tax obligations to minimize the overall tax risk for the Company.

Own It:

• Prepare, submit, and make payment for bi-monthly service tax return of Pos Malaysia Berhad.
• Review and oversee the timely filing and payment of bi-monthly service tax return prepared by subsidiary (i.e., Pos Digicert Sdn Bhd).
• Prepare, submit, and make payment for quarterly Tourism tax return of Pos Malaysia Berhad.
• Manage indirect tax audit, if any - prepare necessaries required supporting documents requested by RMCD within stipulated timeline given.
• Manage indirect tax-related projects and provide advice on M&A, business ventures to ensure indirect tax implications are considered by the stakeholders.
• Verify SST implication on foreign vendor payment and monitor the related imported service tax payment to the RMCD.
• Compile and provide information for Country-by-Country Reporting on yearly basis.
• Compile information on related party transactions for Transfer Pricing (TP) on yearly basis.
• Support GLs administration activities – extract data for reporting, manage details text in specific GLs, tax implication etc.
• Involve in tax related projects introduced by the government such as e-invoicing, etc.
• Involve in discussion and engage with the tax consultants for the proposals of consulting services (i.e., MD Status application, e-invoicing and etc).

Build Trust:

• Engage with internal counterparts in solving issues.
• Maintain relationships and network with customs officers and external tax consultants.
• Liaise directly with RMCD officers in relation to any indirect tax audit.
• Provide update on new laws/regulations/guides/policies etc. to ensure compliance and increase awareness.

One Team:

• Provide functional and technical guidance on indirect tax knowledge to stakeholders when needed.
• Develop or maintain updated Standard Operating Procedures (SOPs) and other relevant documents for tax team.
• Obtain listing from the respective teams, check, and monitor Form CP58 submission to agents.

Drive Innovation:

• Ensure that work and work processes are done in the most efficient way, simplify and improvise where it is possible.
• Identify improvement opportunities to the indirect tax compliance process and implement related process changes.

Move Fast:

• Quick to adapt, have a sense of urgency and act quickly based on the business needs.
• Keep abreast with the latest development of SST/TTX law and advise impact to business.

Delight Customers:

• Develop positive working relationship with stakeholders and ensure fast response to their requests or queries.

Job Requirements:

• Bachelor’s Degree in Finance, Accounting, Taxation or any other related field or professional qualifications such as ACCA is preferred.
• Minimum 6 years of experience in handling Corporate Tax matters (i.e. Indirect Tax)
• Able to handle a large sized tax computation such as POS Malaysia.
• Tactical and process-oriented problem solving.
• Experience in leading team members on activities such as as-is process and maturity assessment, technology evaluation, opportunity identification, business case and roadmap creation and implementation of recommendations 
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.

This is a super exciting time to be joining Pos Malaysia. Your contribution will help us to write the next chapter in our history.

We are seeking a process driven team member who will be setting the foundation of PRISM+ Aircon Malaysia Operations (including installation & service) infrastructure. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter and an inspiring leader to build a dynamic team to scale with our high growth.

This experienced and entrepreneur individual will help us drive up aircon operations and service excellency by going far and beyond, delivering the best possible value and service to our customers. The candidate will be considered a key member of PRISM+ Malaysia team and will report directly to Country Director of Malaysia.

Responsibilities of an Aircon Operations & Technical Manager but are not limited to:

• Formulate Operation, Inventory & Installation/Services process, suitable management reporting metrics and performance management (KPIs). KPI owner and responsible for executing agreed KPIs.
• Manage day to day operation of 3PL management, Inventory accuracy and scaling PRISM+ Express own installation/service team.
• Ensure 3PL warehouse execution of all Lazada/Shopee/Website sales as per SLA.
• Monitor and maintain quality control of all aircon installation and service work.
• PRISM+ Express installation/service team budget owner, responsible for growing the fleet.
• Oversee and ensure day-to-day operations of the aircon department.
• Develop and implement standard operating procedures for installation and service of aircon units.
• Provide operational support and help to execute the organization to bring about optimal service for the benefits of customers/stakeholders.
• Train team to rectify service lapses and develop alternative plans.
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders.

• Bachelor's Degree in Business, Engineering, or any relevant course of studies.
• At least 7 years' experience in Aircon Operations/Technical role, having led the function for a minimum of 3 years.
• You should have successfully scaled and led a high functioning aircon operations/technical team for a dynamic start-up.
• A Hustler with a positive attitude to change and meaningful growth.
• Strong understanding of business needs with a customer-first mindset.
• Solid overview on specifics and capabilities in Operation & Logistics.

We are looking for an experienced Country Manager Malaysia & Singapore to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry, networking with the travel industry, i.e. travel agencies, tour operators, OTAs (Online Travel Agencies) is required;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Mandarin/Malay speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

MAIN DUTIES AND RESPONSIBILITIES:  

• Builds business by identifying and selling prospects; maintaining relationships with corporate clients across
• Identifies business opportunities in Corporate & MICE segment by identifying prospects and evaluating their position in the industry; researching and analyzing sales options;
• Maintain an up to date account and contact database and special client needs in order to understand better the requirements of the clients;
• Pro-actively seeks knowledge of industry developments and use it to enhance the skill set;
• Prepare and deliver appropriate presentations on products and services;
• Participate on behalf of the company in exhibitions or conferences;
• Negotiate/close deals and handle complaints or objections

ESSENTIAL FUNCTIONS:                            

• Effective communication skills
• Being courteous, professional and persistent
• Strong negotiation and consultative sales skills
• Good time-management skills
• Hands on experience with sales tools such as CRM software
• Good problem-solving skills
• Working with business groups and events

The IT Manager will be a meticulous, IT-savvy and collaborative member of our Technology team.

As the thought leader on IT topics,  you are responsible for defining and delivering a roadmap of IT initiatives that ensure the rest of the organisation can operate at their best. This will involve excellent hardware and software support, managing security, leveraging the latest in productivity technologies and optimising procurement service desk and IT processes.

You will be reporting to the Platform Engineering Manager, and will be supported by colleagues across departments and countries to ensure security and business continuity.

We are looking for an individual that has the willingness and capability to dive into the details   and the breadth of knowledge, capability and confidence to continuously improve and streamline their domain of ownership.

Key Responsibilities:

• Create and continually improve a roadmap of IT projects and initiatives that align with the company's strategic goals.
• Envision and execute short- and long-term visions for the company’s IT needs and goals.
• Evaluate current IT processes and policies in the company and improve processes according to business needs.
• Coordinate with internal stakeholders on applications and processes used to ensure departmental IT needs are met.
• Produce monthly reports to identify issues or problematic trends and optimise ways of working.
• Provision, track, manage and maintain all end-user devices, in-office equipment and software assets.
• Configure hardware and software, facilitate equipment procurement, and manage existing IT assets.
• Actively resolve problems and issues with computer, office network and server systems to limit work disruptions within the company.
• Manage  end user software (Adobe, Google Workspace, Microsoft Office, Jetbrains etc), ensure appropriate licences are assigned and costs are managed.
• Manage service desk operations, leverage automation to streamline processes and improve service delivery.
• Automate self-service remediation of frequent issues such as network connectivity.
• Respond to first-level incidents in a timely manner, identify problems and address the root cause.
• Provide hardware and software support to employees with all levels of technology proficiency.
• Ensure a robust security posture through the deployment and leveraging of security tools and technologies and the definition and enforcement of strong security processes.
• Monitor and manage network security and configuration, and cloud-based platforms.
• Manage and update user access controls in the internal software access matrix.
• Ensure that any unauthorised or high risk software is identified and removed from end user devices.
• Train users on how to maximise the use of our internal tools such as Google Workspace, Notion, Slack and emerging tools.
• Proactively seek out new tools (e.g. ChatGPT) and identify areas for deployment to drive team productivity.

• Bachelor’s Degree in Computer Science, Management Information System, Computer Engineering, or related fields preferred. Degree not required if expertise can be demonstrated through experience.

• Proven 4-5 years of working experience in IT. 
• Exceptional communication skills in English.
• Excellent knowledge of technical management, information analysis and of computer hardware/ software systems.
• Excellent knowledge of Windows and MacOS fleet management, Group Policy Object (GPO) management, remote technical management.
• Interest in managing and strategizing IT processes and policies.
• Self-driven, has a strong sense of ownership and is able to work and learn independently.
• Manage regional operations strategies and day-to-day operations teams.
• Ability to maintain an open mindset to learn.
• Ability to manage your stakeholders.
• ITIL certification will give you an advantage.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.
  

Flexible work arrangements and policies

• Work-from-home policy: You may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.
• Discount on selected postgraduate courses with INTI: You will receive a 40% discount for the courses you enroll in. Your spouse or children are entitled to a 16% discount for courses they enroll in.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.