Total 33 Social Responsibility Manager job vacancies in Bangsar South

• Serves as the Social Work professional practice consultant and as the contact point for the VHA Care Management and Social Work Service at VA Central Office.
• Develops, maintains, and manages oversight of social work programs in all settings. This includes identifying needs for social work assessment, evaluation, and treatment; determining priority needs for social work services; and recommending adjustments to staffing levels accordingly. The Social Work Executive will have working knowledge of Human Resource functions and labor/management relations. He/she will be able to pull data for social work practice including workload data, deficiencies in documentation of social workers and examples of best practices for social work documentation and workload productivity.
• The Social Work Executive is the liaison with other Services or care lines, other facilities, Veterans Integrated Service Network (VISN) offices, and VA Central Office.
• Participates in the development and coordination of medical center plan for patient care and is involved as a consultant in decisions where Social Work practice is impacted.
• Recruits qualified social workers, to include participating in interviewing, selection, and orientation. Service Line leaders are aware that the Social Work Executive or his/her designee will participate in the interview process of prospective social work staff members in all social work vacancy situations.
• Tracks, in collaboration with Human Resources or other offices responsible for credentialing, required licensure and/or certification for all social workers, including continuing education requirements, license renewal, and other requirements social workers must meet to deliver appropriate care.
• Assists with credentialing and primary source verification of degree and license or state certification. Reviewing and monitoring of all social work competencies and appropriate scopes of practice.
• Provides supervision for social work licensure and practice supervision for facility social workers. Provides clinical supervision toward advanced licensure to as many as licensure permits. Ensures all entry level licensed social workers are supervised by a licensed clinician and assists in obtaining independent level license within condition of employment requirements.
• Provides supervisory responsibilities for the facility as needed. Assumes supervisory and administrative responsibility for the management of the assigned social workers or other employees who function within various programs in the VA Hospital.
• Assists in planning, establishing, and implementing policies and procedures; developing individual or group goals and objectives as well as monitoring, operating, evaluating, coordinating, and overseeing staff of the assigned program. The staff whom they supervise are aware of, adhere to all current directives of VHA, and met current JCAHO standards, state licensure standards, and VA-OIG expectations. They will conduct ongoing intensive review and appraisals to
• Ensures the accomplishment of objectives and adherence to standards set by governing bodies.
• Serves as a vital professional influence and resource to Local Leadership in their compliance with standards defined by accrediting organizations, such as The Joint Commission (TJC) and the Commission on Accreditation of Rehabilitation Facilities (CARF) standards applicable to Social Work.
• Maintains academic affiliations for social work practice, which may include arranging and coordinating Social Work Field Practice placements at the Medical Center. The incumbent Social Work Executive will be able to maintain a positive working relationship graduate programs for Master's in Social Work (MSW) to have continuance of an internship program. He/she will be able to complete all required affiliation agreement paperwork to maintain these relationships.
• Consults with other Services, program managers, or care line managers on issues pertaining to Social Work ethics, ethical dilemmas in the delivery of care, ethical issues within the larger organization and organizational processes that may impact social work practice and customer satisfaction related to social work services provided.

Work Schedule: Monday-Friday 0730-1600
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 00000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $119,890 Per Year (GS 14)

***Highly qualified candidates may be eligible for a relocation incentive***

Duties include, but are not limited to:

- Incumbent has a considerable amount of responsibility for the overall operation of Hot Springs VA Medical Center Pathology and Laboratory Medicine Service with the laboratory supporting inpatient and outpatient services, Urgent Care services, and Community Outpatient Clinics. The Hot Springs VA Medical Center laboratory operates 24 hours per day, 7 days per week, 365 days per year.
- Directs the performance of the laboratory through scheduling, work prioritization and supervision. Oversees all facets of laboratory testing and functions.- Ensures testing systems provide quality laboratory services for all aspects of test performance, which includes the preanalytical, analytical, and postanalytical phases of testing.
- Ensures the conditions of the laboratory are appropriate for the testing performed and provide a safe environment in which employees are protected from physical, chemical, and biological hazards.- Ensures test methodologies selected have the capability of providing the quality of results required for excellent patient care.
- Ensures verification procedures used are adequate to determine the accuracy, precision, and other pertinent performance characteristics of testing methods.- Ensures laboratory personnel are performing the test methods as required for accurate and reliable results.- Ensures the laboratory is enrolled in an HHS-approved proficiency testing program for the testing performed.
- Ensures proficiency testing samples are tested as required under CLIA regulations and that the results are returned within the timeframes established by the proficiency testing program.
- Ensures all proficiency testing reports received are reviewed by the appropriate staff to evaluate each laboratory's performance and to identify any problems that require corrective action.
- Ensures an approved corrective action plan is followed when any proficiency testing result is found to be unacceptable or unsatisfactory.- Ensures the quality control and quality assessment programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur.
- Ensure the establishment and maintenance of acceptable levels of analytical performance for each test system.
- Ensures all necessary remedial actions are taken and documented whenever significant deviations from each laboratory's established performance characteristics are identified, and that patient test results are reported only when the system is functioning properly.
- Ensures reports of test results include pertinent information required for interpretation.
- Ensures consultation is available to each laboratory's clients on matters relating to the quality of the test results reported and their interpretation concerning specific patient conditions.
- Ensures adequate laboratory personnel with the appropriate education and either experience or training needed to provide quality laboratory services.
- Ensures prior to testing specimens, all personnel have the appropriate education and experience, receive training for the type and complexity of the services offered, and have demonstrated they can perform all testing operations reliably to provide and report accurate results.
- Ensures policies and procedures are established for monitoring individuals who conduct preanalytical, analytical, and postanalytical phases of testing to assure they are competent and maintain their competency to process specimens, perform test procedures and report test results promptly and proficiently, and whenever necessary, identify needs for remedial training or continuing education to improve skills.
- Ensures an approved procedure manual is available to all personnel responsible for any aspect of the testing process.
- Ensures there are documented responsibilities and duties of each consultant and each supervisor, as well as each person engaged in the performance of the preanalytical, analytic, and postanalytical phases of testing, that identifies which examinations and procedures each individual is authorized to perform, whether supervision is required for specimen processing, test performance or result reporting and whether supervisory or director review is required prior to reporting patient test results.
- Participates in applicable cross organizational performance-improvement activities, develops and communicates objectives, and coordinates efforts to integrate patient care and support services.

Work Schedule: Full-time; Monday-Friday. Tour of duty will be discussed during interview.
Telework: If approved, will be on an ad-hoc basis.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $95,258 Per Year (GS 12)

***Highly qualified candidates may be eligible for a recruitment or relocation incentive***

Duties include, but are not limited to:

- Incumbent has a considerable amount of responsibility for the overall operation of Hot Springs VA Medical Center Pathology and Laboratory Medicine Service with the laboratory supporting inpatient and outpatient services, Urgent Care services, and Community Outpatient Clinics. The Hot Springs VA Medical Center laboratory operates 24 hours per day, 7 days per week, 365 days per year.
- Directs the performance of the laboratory through scheduling, work prioritization and supervision. Oversees all facets of laboratory testing and functions.
- Ensures testing systems provide quality laboratory services for all aspects of test performance, which includes the preanalytical, analytical, and postanalytical phases of testing.
- Ensures the conditions of the laboratory are appropriate for the testing performed and provide a safe environment in which employees are protected from physical, chemical, and biological hazards.
- Ensures test methodologies selected have the capability of providing the quality of results required for excellent patient care.
- Ensures verification procedures used are adequate to determine the accuracy, precision, and other pertinent performance characteristics of testing methods.
- Ensures laboratory personnel are performing the test methods as required for accurate and reliable results.
- Ensures the laboratory is enrolled in an HHS-approved proficiency testing program for the testing performed.
- Ensures proficiency testing samples are tested as required under CLIA regulations and that the results are returned within the timeframes established by the proficiency testing program.
- Ensures all proficiency testing reports received are reviewed by the appropriate staff to evaluate each laboratory's performance and to identify any problems that require corrective action.
- Ensures an approved corrective action plan is followed when any proficiency testing result is found to be unacceptable or unsatisfactory.
- Ensures the quality control and quality assessment programs are established and maintained to assure the quality of laboratory services provided and to identify failures in quality as they occur.
- Ensure the establishment and maintenance of acceptable levels of analytical performance for each test system.
- Ensures all necessary remedial actions are taken and documented whenever significant deviations from each laboratory's established performance characteristics are identified, and that patient test results are reported only when the system is functioning properly.
- Ensures reports of test results include pertinent information required for interpretation.
- Ensures consultation is available to each laboratory's clients on matters relating to the quality of the test results reported and their interpretation concerning specific patient conditions.
- Ensures adequate laboratory personnel with the appropriate education and either experience or training needed to provide quality laboratory services.
- Ensures prior to testing specimens, all personnel have the appropriate education and experience, receive training for the type and complexity of the services offered, and have demonstrated they can perform all testing operations reliably to provide and report accurate results.
- Ensures policies and procedures are established for monitoring individuals who conduct preanalytical, analytical, and postanalytical phases of testing to assure they are competent and maintain their competency to process specimens, perform test procedures and report test results promptly and proficiently, and whenever necessary, identify needs for remedial training or continuing education to improve skills.
- Ensures an approved procedure manual is available to all personnel responsible for any aspect of the testing process.
- Ensures there are documented responsibilities and duties of each consultant and each supervisor, as well as each person engaged in the performance of the preanalytical, analytic, and postanalytical phases of testing, that identifies which examinations and procedures each individual is authorized to perform, whether supervision is required for specimen processing, test performance or result reporting and whether supervisory or director review is required prior to reporting patient test results.
- Participates in applicable cross organizational performance-improvement activities, develops and communicates objectives, and coordinates efforts to integrate patient care and support services.

Work Schedule: Full-time; Monday-Friday. Tour of duty will be discussed during interview.
Telework: If approved, will be on an ad-hoc basis.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $95,258 Per Year (GS 12)

The Health System Specialist - Associate Group Practice Manager provides oversight and administrative management of assigned ambulatory care services and related Community Based Outpatient Clinics (CBOCs). The incumbent will be assigned an area of responsibility within primary care, mental health, specialty care, ambulatory surgery, and all other ambulatory clinics' oversight and integration into an efficient Clinic Practice Management (CPM) model. Major responsibilities include:

Veteran Experience

• Work with local Veteran Experience Advocates to evaluate concerns regarding access to services.
• Coordinate efforts to ensure patient concerns are received, evaluated, and addressed by appropriate subject matter experts.
• Deploy a data-driven analytics system for the collection and analysis of outpatient care.
• Interface with national leadership to ensure local policies and procedures are aligned with national policies.
• Identify, define, and prioritize customer service tools, process improvement and training opportunities to support employees in providing predictable, consistent, and efficient customer service experience.
• Establish benchmarks and process for taking corrective actions on decreasing/low scores in Veterans/staff experience data.

Program Oversight

• Lead program planning and execution for VHA-approved program of clinic practice management.
• Use Advanced Principles and Strategies for Access Improvement to review and provide guidance to Clinical Leads (CLs).
• Work with local personnel to integrate data analytics and measures with continuous process improvement utilizing LEAN, Six Sigma, and other improvement methodologies.
• Identify causal interrelationships between the various aspects of ambulatory care and its impact on clinical operations to achieve and sustain quality, safe, efficient, and effective ambulatory care.

Direction and Strategic Planning

• Coordinate ambulatory care administration needs for incorporation into annual budget and operating plans.
• Develop flexibilities in operations and cost-effective approaches to ensure Veteran and staff satisfaction.
• Develop and coordinate establishment of both long-and short-term policies and plans and objectives.
• Oversee the development of contingency plans to meet unexpected and planned resource demands.
• Understand the requirements of the Veterans Access, Choice, and Accountability Act (VACAA) and develop and implement strategic planning initiatives to achieve requirements.
• Ensure timely review, analysis, and adjustment of marketing strategies, plans, and programs with the marketing office to meet the organization's needs and changing market conditions.

Budget Guidance and Approval

• Develop and maintain annual budget plan and staffing plans for outpatient care.
• Assist leadership in forecasting the impact of staff changes and developing countermeasures to mitigate the effect of staff shortages on access to care.
• Develop resource projections, prepare budget submissions, and make recommendations regarding allocation of resources.
• Perform cost analysis and cost effectiveness studies to determine make/buy decisions to address gaps.
• Analyze the financial impact of proposed policies and recommend options.

Office Program Planning Work

• Provide administrative management for ambulatory care clinical support services.
• Ensure effective use of office staff and recommend needed changes to enhance central support services.
• Monitor profile indicators to eliminate issues with Recall, Delinquency, Missed Opportunity Rates, Electronic Wait Lists or Veterans Choice Lists.
• Monitor business and clinical analysis recommendations across service lines to determine trends and impact.

Quality/Productivity Goals

• Promote a culture of employee engagement and encourage the development and training of staff.
• Assure accurate, complete, and timely performance information is submitted to program officials.
• Develop and maintain a system to ensure complaints and inquiries are appropriately received and resolved and investigate any recurring complaints.

Due Process

• Resolve conflicts that may arise with employees and assure management officials are familiar with the negotiated agreement between parties.
• Negotiate, decide upon, and coordinate work-related changes affecting the organization.

Liaison and Communications

• Promote effective communication and optimal information flow within the clinics.
• Act as a representative of ambulatory care management and the Chief of Staff with appropriate professional groups and administrative staff in an effort to coordinate activities and resolve any problems.

Work Schedule: Monday - Friday 7:30AM - 4:00PM
Position Description/PD#: Health System Specialist - Associate Group Practice Manager/PD01476A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not Required

Starting at $82,830 Per Year (GS 12)

***RECRUITMENT OR RELOCATION INCENTIVE MAY BE AUTHORIZED FOR HIGHLY QUALIFIED APPLICANTS***

• Performs clinical case management functions, identifying and screening patients for psychosocial needs. Implements treatment modalities, provide counseling therapeutic intervention or psychotherapy for individuals, families and groups.
• Conducts psychosocial assessments. Develops treatment plans in collaboration with the veteran/family and the interdisciplinary treatment team. Offers psychosocial interventions and measures outcomes.
• Coordinates community-based services, including information and referral for additional services from other VA programs, other government programs and community agency programs.
• Identifies high-risk patients and provides clinical case management services. Incumbent provides crisis intervention services. Understands terminology used by psychiatrists at a level to support the veterans' wellbeing.
• Establishes and maintains effective therapeutic relationships with veterans and their families.
• Provides consultation services to other staff regarding the psychosocial needs of veterans and the impact of psychosocial problems on health care and adherence to treatment plan.
• General Knowledge of Veterans benefits and services relating to special programs, service-connected compensation, non-service-connected pension. Facilitates referrals based upon veterans needs and eligibility.
• Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the consumer constructively and appropriately.
• Maintains high standards of ethical conduct, privacy and confidentiality. Participates in Treatment Team meetings as necessary.

Work Schedule: Monday-Friday 7:30 a.m.-4:00 p.m. Evenings and weekends may be required based on facility needs. Compressed tours may be available based on facility need.
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 00000
Relocation/Recruitment Incentives: Authorized
EDRP Authorized: Contact VHAVISN23EDRP@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $58,834 Per Year (GS 9-11)

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Duties of the RN - Referral Case Manager include but are not limited to:

• Reviews and receives community care, transplants, traveling and/or interfacility consults.
• Reviews consults for urgent clinical needs and assures completion.
• Collaborates with both community providers and Patient Aligned Care Teams (PACT).
• Functions as the point of contact/support for PACT.
• Maintain staff competency.
• Analyzes Performance Improvement findings and follows through with recommendations.
• Functions as a resource for Primary Care Clinics.
• Complies with directives and guidelines pertinent to Office of Community Care.
• Maintains compliance with directives and guidelines pertinent to Traveling Vet and Transplant Coordination.

Work Schedule: 80 hours biweekly; Monday - Friday, 7:30 a.m. to 4:00 p.m.
Telework: Available, per facility's discretion and after successful training completion. This is not a 100% telework position.
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Starting at $61,712 Per Year (VN 00)

• Works with NVCC staff to assure that patients are cared for in the right level of care from providers in the community;
• Community care will be coordinated with patients from Primary Care, Mental Health, and all subspecialties and ancillary services of the Medical Center;
• Execute position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care;
• Demonstrates an "enormous background of experience, who has an intuitive grasp of each situation and zeros in on the accurate region of the problem without wasteful consideration of a large range of unfruitful, alternative diagnoses and solutions".
• Leads and organizes delivery of care to assure continuity of care and peer accountability for practice, including access to care and discharge planning;
• Using advanced clinical knowledge/judgement to promote staff involvement in planning, decision-making, and evaluating outcomes;
• Functions as an expert in clinical practice and/or areas related to the assigned roles and responsibilities;
• Systematically evaluates current practices, and formulates outcomes for groups of patients and/or organizational processes within an area of expertise.
• Functions as a generalist at the point of care and manages and coordinates care of individuals and clinical groups;
• Responsible for the coordination of care focused on patient transition through the continuum of care, patient, and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction;
• Applies the nursing process and care management principles within a collaborative, interdisciplinary practice setting, which will then enable effective implementation of health promotion and prevention practice setting, which will then enable effective implementation of health promotion and prevention practices, management of acute and chronic illnesses, and attainment of appropriate lengths of stay and the effective level of care;
• Assist the nursing staff in the provision of complex patient care;
• Serves as a Care Coordinator;
• Accountable for utilizing critical thinking skills and sound judgement to ensure positive outcomes and deliver quality patient care;
• Develops and coordinates seamless transitioning of patients throughout the inpatient and outpatient care process with a focus on discharge planning needs.
• Provides support at the unit level, the service level, and the organizational level;
• The coordinator will be the resource person and serve as a consultant for problem solving in nursing and organizational issues;
• Coordinator will serve as a representative on medical center and service committees;
• The Case Manager is responsible and accountable for coordinating patient care for the NVCC program to ensure the most appropriate and economical care is provided;
• Researches for available resources within the VA and/or within the patient's community;
• Responsible for the oversight of patients who require non-VA care, from the point of consult to the completion of care;
• Attends and completes all mandatory annual review programs;
• Must demonstrate the ability to work effectively and interact appropriately with patients, families/significant others, physicians, nurses, and other health care employees to optimize patient care.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: This position potentially requires flexibility in schedule and assignments, as this is a 24/7 hospital. Tour Information: 8:00 a.m -4:30 p.m.
Compressed/Flexible: Not Available.
Telework: Not Available.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized.
EDRP Authorized: Contact Learn more, please contact the VISN7 EDRP Facility Coordinators VISN7EDRPFacilityCoordinators2@va.gov if you have any questions or concerns. for questions/assistance. Learn more.
Permanent Change of Station (PCS): Not Authorized.
Financial Disclosure Report: Not required

Starting at $64,787 Per Year (VN 00)

The Sioux Falls Veteran's Affairs Healthcare System (SFVAHCS) Community Care (CC) Registered Nurse (RN) Home and Community Based Services Case Manager functions independently and has a high level of initiative, innovation, and resourcefulness. The HCBS team is focused on Aging in Place and the 4Ms (What Matters, Medication, Mentation and Mobility) adapted by the Age-Friendly Health System Movement and encouraging restorative care versus dependence. The RN works as part of an interdisciplinary leadership team guiding this care across the facility. The case manager is responsible for coordinating the care of Veterans receiving both internal VA and external community care-based care within any of the Home and Community Based Services including but not limited to skilled home care, non-skilled home care, adult day health care, and respite care. This involves ensuring there is not duplication of services between internal VA programs and community-based care. Works with interprofessional team members at VISN and facility levels to ensure services and eligibility determinations are delivered objectively with strong, consistent reliability with documentation and communication of outcomes in a direct and coordinated manner. He/she is responsible to coordinate the episodic care of Veterans, who are seeking treatment using a community provider or need urgent referral for community services. He/she will serve as a resource to the community vendors regarding VA processes in using Third Party Administrator and Mission Act. Performs care coordination daily for the CC Veteran population including low and highly complex care needs which is also defined further as performing case management, direct communication with interdisciplinary teams (IDT), chronic disease management and monitoring, and coordination of needed services. He/she will assist in planning, designing, integrating, implementing, modifying, and evaluating the effectiveness of program components and services to improve the quality of Veteran care in the community and assist with seamless transition of the Veteran back into the VA system. The CC RN HCBS Case Manager is responsible for providing clinical review and have the expertise for the coordination of the SFV AHCS CC authorization program. He/she possesses intimate knowledge of the CC federal regulations, VHA guidelines, utilization management processes, clinical documentation requirements, current standards of care, and compliance guidelines. He/she supports the SFVAHCS mission and works collaboratively with all IDT services. The CC HCBS Case Manager utilize all avenues of resources available to provide safe, efficient, and timely coordination of quality health care services for Veterans. He/she utilizes the appropriate Hierarchy of Care to ensure that CC services are utilized after exhausting available internal VA resources. The CC RN HCBS Case Manager executes position responsibilities that demonstrate leadership, experience, and creative approaches when managing Veteran care. He/she functions as a coordinator for the Veteran's plans of care, monitors Veterans' progress through the continuum of care, and intervenes as necessary to assure that the care is delivered in a fiscally accountable manner, consistent with published standards of care, and in coordination with care available at the community vendors. He/she is willing to work cooperatively as a member of a team in all assignments. CC RN HCBS Case Manager makes caring for the Veteran his/her priority while in the work setting and demonstrates customer service principles in all aspects of work.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 0800 - 1630
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Available
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $58,995 Per Year (VN 00)

The Patient Aligned Care Team Registered Nurse Care Manager integrates and augments health care quality by providing health education, clinical appropriate preventative and therapeutic care, and among patient, personal support person and PACT staff.

Duties:

The RN Care Manager facilities care coordination and navigation through a complex health care system.

Responsible for completion of assignments given by the direct supervisor using initiative in carrying out care with referral of unusual problems to the physician.

Influence care outcomes by collaborating with the interdisciplinary team.

Communicate among health care providers, legally permissible exchange of health care information, and logistical integration of health care encounters.

Assist in population management.

Protect printed and electronic files containing sensitive data.


VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday 8:00 am-4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Contact VISN7HRCompensation@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not Required

Starting at $67,787 Per Year (VN 00)

Duties include but are not limited to:

- Promotes patient-centered care in the management of chronic disease using VA guidelines and protocols
- Participates in direct patient care surrounding scheduled and unscheduled visits
- Completes handoff communication from RN to RN when transferring patients to the next level of care in the VA system or community-based care
- Manages same day patient care needs and coordinates procedures, labs, transitions, education, and follow-up if needed
- Conducts telephone triaging and nurse health advice calls
- Based on the daily huddle, identifies patients that will require special nursing care and collaborates with the teamlet about how best to meet that patient's needs
- Reviews and completes nurse-driven clinical reminders during RN Care Management visits when appropriate
- Ensures patients are linked with all appropriate services, resources, and opportunities based on his/her needs
- Educates patients to promote independence in navigating through the health care system
- Assists with new patient PACT orientation
- Initiates consults to expanded team per PACT Nursing Protocols
- Conducts follow-up calls related to clinic visits, post discharge follow-ups, and Emergency Room visit
- Utilizes Health Coaching and Motivational Interviewing to partner with patient in assisting with behavior changes and goal setting
- Partners with Veteran to support self-management, prevention and wellness
- Develops treatment plans appropriate for all stages of life
- Acknowledges and responds to assigned view alerts

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 0800 - 1630
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Starting at $64,787 Per Year (VN 00)

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Duties include but are not limited to the following:

• Develops and implements the Caregiver Support Program specific to his/her area of assignment and ensures compliance and collaboration with local facility and the VA Central Office Caregiver Support Program Initiatives
• Administers information and analytical systems to evaluate and enhance the quality of service provided to caregivers, families and Veterans
• Develops and implements information systems to track service activities including visits, referrals, caregiver demographics, equipment utilization and caregiver and Veteran satisfaction
• Participates in direct caregiver and Veteran contacts to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions
• Advises and collaborates with interdisciplinary teams through the medical center on caregiver issues
• Develops and facilitates caregiver support groups (face to face or VVC)
• Conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues.
• Provides referral to VA medical and mental health treatment and to other VA services including VA benefits as well as community-based social services and other non-VA entitle programs.
• Serves as a liaison between the VA and community agencies. Participates in caregiver support activities in the local community and state to promote and recognize the role of the caregiver.
• Provides consultation, guidance and expertise to community organizations regarding Veteran caregiver specific issues and needs. Promotes the VA Caregiver Support program in coordination with the local VA Public Affairs Officer through interviews with local print, voice and television media. Maintains basic knowledge of local VA medical center programs, community services and VA Central Office caregiver support initiatives. Maintains knowledge of current federal and state legislation related to caregiver initiatives.
• Other duties as assigned

Work Schedule: Monday-Friday 8:00am to 4:30pm
Telework: Ad Hoc Telework may be Authorized
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $86,144 Per Year (GS 12)

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Duties include but are not limited to the following:

• Develops and implements the Caregiver Support Program specific to his/her area of assignment and ensures compliance and collaboration with local facility and the VA Central Office Caregiver Support Program Initiatives
• Administers information and analytical systems to evaluate and enhance the quality of service provided to caregivers, families and Veterans
• Develops and implements information systems to track service activities including visits, referrals, caregiver demographics, equipment utilization and caregiver and Veteran satisfaction
• Participates in direct caregiver and Veteran contacts to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions
• Advises and collaborates with interdisciplinary teams through the medical center on caregiver issues
• Develops and facilitates caregiver support groups (face to face or VVC)
• Conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues.
• Provides referral to VA medical and mental health treatment and to other VA services including VA benefits as well as community-based social services and other non-VA entitle programs.
• Serves as a liaison between the VA and community agencies. Participates in caregiver support activities in the local community and state to promote and recognize the role of the caregiver.
• Provides consultation, guidance and expertise to community organizations regarding Veteran caregiver specific issues and needs. Promotes the VA Caregiver Support program in coordination with the local VA Public Affairs Officer through interviews with local print, voice and television media. Maintains basic knowledge of local VA medical center programs, community services and VA Central Office caregiver support initiatives. Maintains knowledge of current federal and state legislation related to caregiver initiatives.
• Other duties as assigned

Work Schedule: Monday-Friday 8:00am to 4:30pm
Telework: Ad Hoc Telework may be Authorized
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $86,144 Per Year (GS 12)

Major duties include, but are not limited to the following:

• Responsible for monitoring the care of the Veteran and assist in reengaging Veterans who have discontinued treatment and the need for their return has been established.
• Conducts new patient nursing assessments, entering nursing interventions in the comprehensive treatment plan and monitoring efficacy of psychiatric medications.
• Assist the providers in transitioning care to the emergency room for possible admission to the inpatient psychiatric unit.
• Providing in-service training on areas where he/she are the subject matter expert and assisting in orientation of new staff members.
• The RN is an active member of multidisciplinary team and is on a rotation schedule to over the Medication Injection clinic.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday; 8:00am - 4:30 pm
Telework: Not Eligible
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Starting at $64,787 Per Year (VN 00)

The Patient Aligned Care Team RN Care Manager integrates and augments health are quality by providing health education, clinical appropriate preventative and therapeutic care, and partnership among patients, personal support persons and PACT staff.

Major duties include, but are not limited to the following:

• Facilitates care coordination and navigation through a complex health care system, which consist of working across multiple care settings, accessing health providers and other services in the community to help patients receive the care they need.
• Assist in population population management.
• Meets the needs of customers while supporting VA missions.
• Provides open communication among health care providers, legally permissible exchange of health care information, and logistical integration of health care provider.
• Consistently communicates and treat customer (veterans, their representative, visitors, and all VA staff) in a courteous, tactful, and respectful manner.
• Provides the customer with consistent information according to established policies and procedures.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday 7:30am - 1600pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required

Starting at $63,501 Per Year (VN 00)

• The Medical Foster Home (MFH) Program Coordinator is a social worker who is responsible for maximizing psychosocial quality of life issues in order to assist veterans to remain in their home or in a less restrictive level of care other than a nursing home, and keep them out of the hospital as often as possible. The incumbent serves veterans who tend to have serious, frequent and severe crises, lack family or an adequate community support networks, be poor at self-monitoring; frequently fails to comply with instructions and treatments; have significant deficits in coping skills and require continuing psychosocial and medical support. The MFH component of this position is responsible for all MFH efforts across all of VA Black Hills Heath Care System's catchment area
• Contract Nursing Home social worker is a social worker who is responsible for the social work oversight to our contract nursing homes. This incumbent works collaboratively with the RN coordinator. They assist in the surveys and regular visits to ensure the care and services are provided to the Veterans that are contracting into those homes.
• Polytrauma/Traumatic Brain Injury (TBI) Coordinator is the coordinator of care team (PSCT) for OEF/OIF veterans with polytrauma and TBI. The team consists of medical and mental health providers, occupational and physical therapists, speech pathologists and case managers. The coordinator oversees access to care, referrals for evaluation and treatment; provides psychosocial assessment, support and education; and facilitates multidisciplinary treatment planning and case management of services for polytrauma/TBI diagnosed veterans. The coordinator works in conjunction with the Polytrauma Network Site and local medical personnel in planning, organizing and directing administration, operational and patient activities for the service.
• The incumbent coordinates the lifelong care needs of individuals and families with long-lasting disabilities due to polytrauma/TBI. The social worker practices at the advanced practice level and has specialized knowledge of practice typically related to a particular diagnosis or population.

Work Schedule: Monday-Friday 7:30 am-4:00 pm
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Functional Statement #: 00000
Relocation/Recruitment Incentives: Authorized
EDRP Authorized: Contact VHAVISN23EDRP@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Physical Demands: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Starting at $85,319 Per Year (GS 12)