Total 1,051 Fresh/Entry Level Service Consultant job vacancies in The United States of America

Calling out Malaysians for an attractive role with salary up to RM4000!!

Apply Now to secure yourself with a good career!

Our client is looking for Customer Service Executives to support International market, can be based in Johor Bahru / Petaling Jaya!

Responsibilities:

• Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Requirements:

• Good command of English, Mandarin & Cantonese communication skills (spoken & written).
• SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided.

Working Hours:

• 24/7 Rotational shift

Salary Package:

• Up to RM 4000 (including allowances)
• Overtime allowance provided

Benefits:

• Opportunities for promotion
• Professional development
• Strategic working place (nearby LRT, malls, residential areas)
• Attractive allowances

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

招募馬來西亞人應徵薪資高達 RM4000 的有吸引力職位！！

立即申請，確保自己擁有良好的職業生涯！

我們的客戶正在尋找客戶服務主管來支援國際市場，可以駐紮在新山/八打靈再也！

職責：

• 處理有關客戶一般查詢、投訴、評論、回饋以及與公司產品相關的其他問題的來電/電子郵件/即時聊天。
• 在客戶服務和準確資訊方面超越客戶的期望。
• 團隊合作以實現所需的 KPI 要素和 SLA。

要求：

• 良好的英語、普通話和粵語溝通能力（口語和書面）。
• 歡迎 SPM 畢業生和應屆畢業生在呼叫中心開始他們的第一份職業生涯 - 提供全面培訓。

工作時間：

• 24/7 輪班制

薪資待遇：

• 高達 RM 4000（含津貼）
• 提供加班津貼

好處：

• 晉升機會
• 專業發展
• 策略工作地點（靠近輕軌、商場、住宅區）
• 誘人的津貼

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:

•  Communicate and explain basic information to the customer
•  Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
  Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
  Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance
   

Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
  Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration, Corporate Governance, Law, etc.
• However, fresh graduates with strong job relations are encouraged to apply.
  Possess strong time management skills and is motivated to exceed expectations.
  Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

。

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Job Summary:

Join us as a Customer Service Representative and be a key player in delivering exceptional support to our clients. Your role involves addressing customer inquiries and resolving concerns through various channels like phone calls, email, and chat.

Key Responsibilities:

• Communicate and explain basic information to customers.
• Resolve customer concerns with active listening and effective problem-solving.
• Interact with customers via phone, live chat, and email.
• Provide excellent support across all communication channels.
• Identify customer needs and offer strategic solutions.
• Ensure first contact resolution and collaborate with internal teams.
• Provide feedback for workflow and customer experience improvement.
• Deliver superior services, building lasting customer relationships.
• Translate documents and handle client complaints.
• Support the team and management as needed.

Requirements:

• Native Chinese speaker with strong English communication skills.
• Minimum qualification: Diploma or higher in any field.
• Fresh graduates with strong interpersonal skills are welcome.
• Effective time management and a proactive attitude.
• Ability to multitask and tailor responses to customer needs.
• Strong communication skills and empathy.
• Comfortable with computers and quick to learn new systems.
  
  
  If you're passionate about customer service, apply now to be part of our team!

Perks & Benefits

• Comprehensive Staff benefit (EPF, SOCSO, EIS etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building

Job Description :

• To process all account payable related actiivites on timely basis, accurate, and comply with SOP.
• To handle queries related to account payable matters.
• To investigate any issues pertaining to account payable matters.
• Process daily invoices within SLA.
• Perform weekly payment disbursement according to the budgeted payment plan.
• Perform monthly vendor reconciliation.
• Support month end closing activities with accrual listing provided.
• Attend external & internal parties invoices/payment queries.
• Able to resolve the issue with minimal supervision.
• Able to perform back-up tasks as preparer role promptly & accurately when team member is in absence.
• Highlight immediately to supervisor on any suspicious transactions.
• Work on any ad-hoc tasks, project on process/system enhancement assigned by superior.

Job Requirement :

• Good communication skill in English & Bahasa Melayu
• Good writing skill in English & Bahasa Melayu.
• Proficiency in Microsoft Office Application.
• Basic knowledge in accounting system (preferably SAP)
• Good in time management.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Locations: 

• Ara Damansara
• Johor Bahru 

Key Responsibilities:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
• To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirements

• Candidates must possess at least a SPM.
• Required language(s): English, Bahasa Malaysia, Mandarin 
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Applicants must be willing to work on rotational shifts.
• Each shift consists of 9 working hours and an inclusive of 1 hour lunch for rest.
  
  

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities

地點：

• 阿拉白沙羅
• 柔佛州新山

主要責任：

• 處理所有與客戶一般查詢、投訴、評論、回饋和其他與公司產品相關的問題相關的來電。
• 在客戶服務和準確資訊方面超越客戶的期望。
• 團隊合作以實現所需的 KPI 元素和 SLA。

要求

• 候選人必須至少擁有 SPM。
• 所需語言： 英語、馬來語、華語
• 至少 1 年服務業工作經驗將是該職位的額外優勢。
• 也鼓勵有興趣在呼叫中心開始職業生涯的應屆畢業生申請 – 提供全面培訓
• 申請人必須願意輪班工作。
• 每班包括 9 小時的工作時間和 1 小時的午餐休息時間。
  
  

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會

Job scope:

Handling customer enquiries with proper manner
Through emails, calls, and messages
Requirement:

Fluent in English or Chinese
Excellent Communication Skills
Non- Experienced worker was welcomed
Benefits:

400 KPI Allowance
Night shift allowance and so on

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Open culture

JobScope:

Handling customers' inquiries through calls, messages, email and so on.
Solve problem with great manner to fulfill customer expectation by great communication skills and fluent languages
Requirement:

Experienced in Customer Service Representative or related field and industry
Non- Experience worker was welcomed
Fluent languages (Mainly used of Mandarin)
Computer literacy (Microsoft Office)
Good typing skills

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Open culture

Customer Service - Call Centre (Call Centre & Customer Service)

Job Type: Full-time
Salary: RM2,500.00 - RM4,500.00 per month

Project scope: Handling general inquiries related to billing and other concerns from customers.

Job scope:

Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.

Channels: Inbound & outbound calls, email (only for internal communication)

Requirements:

With at least 1-year of experience in customer service

Preference for candidates with Call Centre experience – Voice and non-voice

Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker)

Proficient in Microsoft Office

Swift typing skills

Benefits:

Opportunities for promotion
Professional development
 

Supplemental pay types: Commission pay, Performance bonus
 
Ability to commute/relocate:

Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)

Experience: Customer service: 1 year (Preferred), Fresh graduate welcome!
 

Language:

Chinese (Preferred)
English (Preferred)

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Open culture

工作範圍：

透過電話、簡訊、電子郵件等方式處理客戶的詢問。
透過良好的溝通技巧和流利的語言，以出色的方式解決問題，滿足客戶的期望
要求：

具有客戶服務代表或相關領域和行業經驗
歡迎無經驗工人
流利的語言（主要使用國語）
電腦知識（微軟Office）
良好的打字技巧

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化

工作範圍：

以正確的方式處理客戶的詢問
透過電子郵件、電話和訊息
要求：

英文或中文流利
高超的溝通技巧
歡迎無經驗工人
好處：

400 KPI 津貼
夜班津貼等

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 開放文化

客戶服務 - 呼叫中心（呼叫中心和客戶服務）

工作類型：全職
薪水：每月 RM2,500.00 - RM4,500.00

專案範圍：處理與計費相關的一般查詢以及客戶的其他問題。

工作範圍：

透過工程師和工程師的呼入和呼出電話處理客戶的詢問。

管道：來電、來電、電子郵件（僅用於內部溝通）

要求：

擁有至少1年客戶服務經驗

優先考慮具有呼叫中心經驗的候選人 - 語音和非語音

流利的英漢雙語（主要要求，必須會說普通話）

精通微軟Office

快速打字技巧

好處：

晉升機會
專業發展

補充薪酬類型：佣金、績效獎金

通勤/搬遷能力：

新山：可靠的通勤或計劃在開始工作前搬遷（首選）

經驗： 客戶服務：1年（優先），歡迎應屆畢業生！

語言：

中文（首選）
英語（首選）

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化