Total 4,633 Quality Manager job vacancies in One city mall, Subang Jaya, Taipan USJ, Kota Damansara, Mid Valley

職位目的

該角色的目的是提高我們供應鏈的效率和有效性
運營，確保我們的產品按時和足額交付給客戶，
為我們公司的整體成功和競爭地位做出貢獻。這
職位負責優化流程，加強與關鍵人員的協作
利害關係人，並推動持續改進措施以滿足客戶需求
需求、最大限度地降低成本並維持卓越服務的高標準。

主要任務和職責：

• 制定並實施與整體業務目標一致的全面供應鏈策略。
• 與主要利害關係人合作，確保供應鏈計畫支持公司發展和客戶滿意度目標。
• 加強訂單處理和履行，以滿足快速消費品市場的快節奏需求。
• 與銷售和客戶管理團隊合作，確定訂單的優先順序並解決與訂單履行相關的任何問題。
• 管理退貨，與客戶滿意度和行業基準保持一致。
• 領導需求計劃和庫存管理，以防止缺貨和
  庫存過剩的情況。
• 實施量身定制的庫存控制措施，以優化庫存水準並降低持有成本。
• 利用先進的庫存管理工具來追蹤和分析庫存
  動作。
• 管理我們的 3PL 倉庫營運和物流，優化成本和
  表現。
• 與 3PL 供應商合作優化倉庫佈局、庫存
  管理和分配流程。
• 根據關鍵績效指標 (KPI) 監控 3PL 績效並根據需要實施改進。
• 確定供應鏈內流程改善和效率提升的機會。
• 實施針對快速消費品產業獨特需求的最佳實踐和持續改進計劃，以提高整體供應鏈績效。
• 制定並實施針對快速消費品產業的風險管理策略，以減輕供應鏈中的潛在幹擾。
• 隨時了解可能影響供應鏈的產業趨勢和外部因素。
• 與銷售、客戶管理、行銷、業務支援和財務等各部門密切合作，簡化流程並提高整體供應鏈效率。
• 在整個組織內培養協作和溝通的文化。

工作關係

內部：與跨職能團隊密切合作，包括銷售、客戶
管理、業務支援和財務，以實現供應鏈目標和
推動持續改善舉措。

外部：與供應商、供應商、代理商建立並維持牢固的關係，
物流合作夥伴和第三方物流 (3PL) 供應商，以確保整個供應鏈中貨物和服務的無縫流動。

資格

• 供應鏈管理、工商管理學士學位或學位
  相關領域
• 擁有至少 3 年快速消費品產業供應鏈管理職位的經驗，並擁有成功的記錄。
• 擁有管理第三方物流 (3PL) 倉庫和物流營運的經驗。
• 較強的分析和解決問題的能力。
• 優秀的領導和團隊管理能力。
• 精通供應鏈管理軟體和快速消費品領域的最佳實踐
  行業。
• 有效的溝通和談判技巧。
• 韌性和在壓力下茁壯成長的能力。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

JOB RESPONSIBILITIES : 

• Develop a short term and long term sales strategy & plan to achieve set sales department objectives and goals (i.e. sales revenue, growth, market share and profitability).
• Ensure all planned activities are implementing effectively by meeting the set objectives: i.e number of attendance, recruitment of business builders and sales target. 
• Ensure that all events initiated meet up to the company expectations in terms of content, attendance, number of business builders and recruitments.
• Ensure all planned  activities cum sales campaigns are meeting the set objectives
• Build up business market  : Drive the business  expansion as per the Group’s direction 
• Monitoring the consultants’ performances – to propose remedy action plan to overcome the short fall ( if any). 
• Key development and sales management - Support network leaders in the network development and sales growth. 
• Conduct regular trainings and meetings with key consultants  – gather market feedbacks, communicate company sales strategy. 
• Field work with consultants is necessary especially in reviewing the results hence training, coaching and mentoring are to ensuring the progress and growth
• Any other functions, which may be assigned by the Top management from time to time

This position requires to travel

JOB COMPETENCIES / REQUIREMENTS:

Qualification

Possess tertiary qualification in business/marketing related discipline or equivalent. 

Experience

Min 5 years managerial experience in sales (preferably in MLM industry).

Skills & Knowledge

• Good command of language Mandarin and Malay is a must ( bi language or tri language) 
• Command good public speaking skill
• Leadership and people management
• Strategic planning 
• Good interpersonal skills
• Knowledge in MS Office 
   

Behavioral Traits – State the type of personality required to fit the job

• Determined nature and results-oriented
• Do things in a structured manner
• Positive disposition
• Good team player
• Patience
• Creative

Perks & Benefits

• Attractive Salary Package
• 5 working days
• Passionate and Friendly Working Environment
• Insurance & Medical Benefit
• Career growth & advancement

Position Overview:

We are seeking a dynamic and experienced Senior Sales Manager to lead our sales team. The ideal candidate will have a proven track record of driving sales growth, managing a team, and developing strategies to penetrate new markets. This individual will be responsible for achieving sales targets, fostering a high-performance sales culture, and implementing effective sales strategies.

Key Responsibilities:

· Develop and implement strategic sales plans to achieve company goals and objectives.

· Lead, mentor, and motivate the sales team to exceed targets and drive revenue growth.

· Identify and pursue new business opportunities, including new markets, partnerships, and distribution channels.

· Build and maintain strong relationships with key clients and stakeholders.

· Deal with malls and event organizers to identify and secure event opportunities.

· Analyze sales data and market trends to develop insights and make informed decisions.

· Manage of existing client and Looking for a new clients following with Licensor’s policies, procedures and guidelines and supporting licensees in fulfilling obligations and maximizing performance.

· Collaborate with other departments, such as marketing and product development, to support overall business objectives.

· Perform all sales planning & reporting functions inclusive of pipeline building, gap analysis, forecasting and re-forecasting as requried by management.

· Produce market/brand/category reports evaluating sales environment and prospects & projection related to existing or new businesses, evaluation of new opportunities and/or brand extensions.

· Reports directly to Director on all key initiatives, reporting requirements, compliance monitoring and other core functions as related to client management

· Submit weekly/monthly reports to the Director with regard to status and updates on its sales activities.

· Stay updated on industry developments and best practices to continuously improve sales strategies and tactics.

Job Requirements:

· Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.

· Proven track record of success in sales, with at least 10 years of experience in a senior sales role.

· Strong leadership skills with the ability to inspire and motivate a team.

· Excellent communication and negotiation skills.

· Strategic thinker with the ability to develop and execute sales plans.

· Good interpersonal, coordination and reporting skills.

· Discipline, proactive, strong commitment, good integrity, good behavior, well organized, quick learner, good teamwork, take initiative good communication skill & open minded.

· Must be aggressive, analytical and problem solving skills.

· Able to work under pressure, sales target and deadline oriented.

· Attention to detail and ability to multi-tasks is an asset.

· Fluency in English both speaking and writing.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
• Proven track record of success in sales, with at least 10 years of experience in a senior sales role.
• ⁠Strong leadership skills with the ability to inspire and motivate a team.
• ⁠Excellent communication and negotiation skills.
• ⁠Strategic thinker with the ability to develop and execute sales plans.
• ⁠Good interpersonal, coordination and reporting skills.
• Discipline, proactive, strong commitment, good integrity, good behavior, well organized, quick learner, good teamwork, take initiative good communication skill & open minded.
• Must be aggressive, analytical and problem solving skills.
• Able to work under pressure, sales target and deadline oriented.
• ⁠Attention to detail and ability to multi-tasks is an asset.
• ⁠Fluency in English both speaking and writing.

Interested please submit your application to hr@animation-int.com.my

The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager.

Job Description:

• Maintain daily operations of the inbound/chat sales channel to ensure business coverage and team SLA.
• Provide floor support and monitor random calls/chats to identify coaching opportunity in order to improve quality, correct errors and upskill sales.
• Assist Sales Manager in team motivation and drive team to meet sales conversion target and maintain team performance KPI.
• Assist in onboarding, regular training and development of new hires.
• Support Sales Manager in planning and successful execution of projects, and manage change effectively.
• Maintaining timely of daily, monthly, and quarterly performance reports for internal and external clients.
• Adhere to task as on-demand basis assigned by supporting the management.

Job Requirements:

• Diploma or Degree in Marketing, Business Administration, Communications, or equivalent
• 2 years experienced in supervising sales team with success track record
• 3 years experienced in Business-to-Business (b2b), phone based sales or any related field
• Proficient in Microsoft Office, Excel and PowerPoint
• Experience with Oracle and Salesforce.com or similar CRM tool, is an added advantage
• Experience handling operations in Shared Service or in a BPO environment is an added advantage
• Fluent in spoken and written English, Mandarin literate is a bonus as the role may require engagement with mandarin speaking client
• Passionate for leadership development and strive toward team success
• Resilience, positive with can-do attitude

Perks & Benefits

• bonus
• annual leave
• medical leave
• allowance
• epf
• socso
• eis

Responsibilities:

• Prospect and Develop New Accounts.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Writing sales proposals, following up on requests for information/proposals and sales leads.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.

Requirements:

• Strong phone presence and experience dialling dozens of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Experience working with tools like CRM, Teams, Zoom, Microsoft Office etc.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proactive, willing to learn and a strong team player.
• Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Maintains professional image at all times.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture

Responsibilities:

• Act as the point of contact between the manager and internal/external clients.
• Screen and direct phone calls and distribute correspondence.
• Handle requests and queries appropriately.
• Manage diary and schedule meetings and appointments.
• Make travel arrangements.
• Take dictation and minutes.
• Source office supplies.
• Produce reports, presentations and briefs.
• Devise and maintain office filing system.

Requirements:

• Proven work experience as a personal assistant.
• Knowledge of office management systems and procedures.
• MS Office and English proficiency.
• Excellent organisational and time management skills.
• Up-to-date with latest office gadgets and applications.
• Ability to multitask and prioritize daily workload.
• Excellent verbal and written communications skills.
• Discretion and confidentiality.
• Possess at least a Diploma or higher in Business Studies or certification would be considered an advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

職責：

• 尋找並開發新客戶。
• 全面了解關鍵客戶的需求和要求。
• 透過不斷提出滿足現有客戶目標的解決方案來擴大與現有客戶的關係。
• 撰寫銷售提案，跟進資訊/提案和銷售線索的請求。
• 確保及時向客戶提供正確的產品和服務。
• 作為關鍵客戶與內部團隊溝通的連結。
• 解決客戶面臨的任何問題和問題並處理投訴以維持信任。
• 在創造新銷售方面發揮不可或缺的作用，這些銷售將轉變為持久的關係。

要求：

• 強大的電話存在感和每天撥打數十通電話的經驗。
• 精通企業生產力和網路簡報工具。
• 具備使用 CRM、Teams、Zoom、Microsoft Office 等工具的經驗。
• 優秀的口頭和書面溝通能力。
• 較強的傾聽和表達能力。
• 能夠同時處理多項任務、決定優先順序並有效管理時間。
• 積極主動，樂於學習，具有強大的團隊合作精神。
• 強大的人際溝通能力，能夠與組織各個層級的專業人士建立關係。
• 優秀的組織能力。
• 解決問題和談判的能力。
• 始終保持專業形象。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 事假
• 開放文化

Unique Fire Holdings Berhad focuses on the assembly, manufacture and distribution of active fire protection systems, equipment, and accessories. Our comprehensive range of products continue to reliably serve customers in Malaysia and abroad. Our export markets include ASEAN countries and the Middle East.

After our public-listing exercise, we are currently undergoing major expansion and we invite all enthusiasts and energetic individuals to join our growing team.

Job Description:

• Oversee the quality control activities including inspection/testing records on incoming goods (IQC), process inspection (PQC), final inspection (FQC), and product performance test.
• Raise defective product complaint reports to suppliers, especially on receiving product defects, in- process inspection, and product improvement.
• Conduct inspection on nonconformance products “Discrepant Material Report” (DMR) and register into the Epicor system on manufacturing products.
• Investigate defective products in production and customer complaints (RMA) and follow up with corrective actions taken to ensure effectiveness.
• Identify the cause of product failure and recommend a “Corrective Action Request” (CAR).
• Monitor and verify data collection on the “Overall Equipment Effectiveness” system (OEE) in Manufacturing/Production.
• Monitoring validation/calibration equipment (internal and external calibration provider).
• Assist internal and external audits such as SIRIM, ISO Management System, etc.
• Ensure all controlled documents and quality records are maintained according to procedures.
• Perform report, product inspection/testing samples from the vendor/research & development purpose
   

Job Requirements:

• At least 2 years of working experience in safety preferably from the manufacturing industry
• Sound knowledge of Occupational Safety and Health Regulations (OSH)
• Proactive and resourceful
• Able to communicate effectively in English and Bahasa Malaysia

The perks:

• Career & development opportunities - networking events, conferences, training, and certification sponsored by the company.
• Overtime and travel allowance.
• Company engagement activities (annual dinner, team building, festive celebration etc)
• Medical, optical and dental benefits (in-panel clinic)
• Rewards and recognitions

Benefit:

• 5 Working Days
• Birthday Leave
• OT & Attendance Allowance 

Job Summary

• To perform various accounting functions and supervises the Hotel’s accounting and reporting system activities such as accounts receivable and payable processing, credit controls, income auditing and cashiering processing, accurate financial transaction posting, monthly reconciliation and financial report preparation.
• Responsible for the preparation of full set of accounts in compliance of the relevant accounting standards
• Responsible to handle external audit by attending to audit queries and tax compliance work, such as tax queries, tax payment and tax filing.
• Responsible for the SST submission
• Performs all work within established guidelines of the Company
• To support and assist the Senior Manager, Group Finance in related tasks and special projects/assignments as required.

Job Requirements: 

• Degree /Diploma in Finance/Accountancy
• To have full set account knowledge and with a minimum  of 5 years working experience, preferably in the Hotel Industry.  
• Knowledge in IDB system will be an added advantage.

Perks & Benefits

• Compensation & Benefits in line with Company's Structure
• Personal development opportunities

Main purpose of job       

The main purpose of a Section Head is to lead and supervise BPO Contact Centre Inbound & Outbound Section. To lead the staff and operation into achieving a higher standard in accordance to the SLA. Has the ability to work well between the Unit and the external client and to others internal department.

Principe responsibilities & duties

• Directly report to Head of Department on overall performance of BPO Contact Centre.
• Review operation performance and provide new action/planning/strategies to enhance BPO Contact Centre’s Service Quality, processes and system improvements.
• Develop and execute training module for BPO Contact Centre and look into staff training and development.
• Ensure customers correspondence and tasks are attended as per SLA.
• Ensure the operation is in compliance with internal and external policy and guideline as well as BNM requirements.
• Ensure staffs meet individual KPI and contribute to the department’s overall KRA.
• Manage, review and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• Recruit, train & supervise subordinate in multitasking operation.
• Report on operations performance.
• Identify operation constraint & possible action plan.
• Career development for staff.
• Feedback/Complaint management.
• Manage effective escalation process.

Job Requirement (Education & Experience)

• Well verse in English & Bahasa Melayu.
• Bachelor’s Degree in any related disciplined.
• 8 years direct experience in Contact Center operations with at least 5 years experience in Management level exposure.
• Good time management.
• Leadership characteristic and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Manage to work with team environment.
• Experience in managing outsource contact centre will be an added advantage.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

客戶關係管理負責為各個銷售團隊建立關係和管道，同時為團隊經理提供支援。

職位描述：

• 維護入站/聊天銷售管道的日常運營，以確保業務覆蓋和團隊 SLA。
• 提供現場支援並監控隨機電話/聊天，以確定輔導機會，從而提高品質、糾正錯誤和提高銷售技能。
• 協助銷售經理進行團隊激勵，推動團隊完成銷售轉換目標並維持團隊績效KPI。
• 協助新進員工的入職、定期培訓和發展。
• 支援銷售經理規劃和成功執行項目，並有效管理變革。
• 及時為內部和外部客戶維護每日、每月和每季的績效報告。
• 堅持依要求完成支援管理層分配的任務。

工作要求：

• 行銷、工商管理、傳播學文憑或學位或同等學歷
• 2年管理銷售團隊經驗並有成功記錄
• 在企業對企業 (b2b)、電話銷售或任何相關領域擁有 3 年經驗
• 精通 Microsoft Office、Excel 和 PowerPoint
• 使用 Oracle 和 Salesforce.com 或類似 CRM 工具的經驗是額外優勢
• 在共享服務或 BPO 環境中處理作業的經驗是一個額外的優勢
• 英語口語和書寫流利，懂普通話者優先，因為該職位可能需要與講普通話的客戶互動
• 熱衷於領導力發展並努力實現團隊成功
• 有韌性，積極進取的態度

津貼和福利

• 獎金
• 年假
• 病假
• 津貼
• EPF
• 社會保險機構
• 埃斯

Job Responsibilities: 

• Build relationship with corporate customers by making cold calls. 
• Promote company services and products through phone calls, emails and videos calls. 
• Creatively self-generate leads and qualify prospects. 
• Seek new sales through existing customers. 
•  Diligently working to achieve personal sales target. 

Job Requirements: 

• Strong phone presence and experience making dozens of calls daily 
• Proactive, enthusiastic learner and a collaborative team player .

Added Advantage: 

• Proven experience and achievement in Corporate Sales and Key Account Manager 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

工作職責：

• 透過推銷電話與企業客戶建立關係。
• 透過電話、電子郵件和視訊通話推廣公司服務和產品。
• 創造性地自行產生潛在客戶並確定潛在客戶資格。
• 透過現有客戶尋求新的銷售。
• 努力工作，完成個人銷售目標。

工作要求：

• 強大的電話服務能力和每天撥打數十通電話的經驗
• 積極主動、熱情的學習者和協作團隊成員。

附加優勢：

• 在企業銷售和大客戶經理方面擁有豐富的經驗和成就

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職位說明 ：

• 負責引入與企業培訓和內部開發研討會/課程相關的銷售
• 目標中型和大型公司，包括 GLC、PLC 和跨國公司。
• 超越銷售經理設定的團隊與個人銷售目標
• 規劃外撥和實地訪問，為現有客戶提供適當水平的服務，重點是保留/擴大現有數量和業務關係。優先客戶每月強制拜訪。
• 能夠為客戶提供良好的培訓建議，解決員工的人才缺口、需求和意願
• 透過交叉銷售、向上銷售和向下銷售，增加對現有客戶的價值主張。

工作要求

• 至少 02 - 03 年與 GLC 或政府機構打交道的工作經驗
• 先前在相關領域的經驗和強大的網路是一個優勢。
• 個性外向，個性外向，喜歡與人合作。
• 精通主要語言，具有有效的口語和寫作能力。
• 擁有車輛並願意在馬來西亞半島旅行
• 英語口語和書寫流利，懂普通話者優先，因為該職位可能需要與講普通話的客戶互動

津貼和福利

• 獎金
• 年假
• 病假
• 津貼
• EPF
• 社會保險機構
• 埃斯

工作職責 ：

• 制定短期和長期銷售策略和計劃，以實現設定的銷售部門目標（即銷售收入、成長、市場份額和獲利能力）。
• 透過實現既定目標，確保所有計劃的活動有效實施：即出席人數、業務建設者的招募和銷售目標。
• 確保所有發起的活動在內容、出席人數、業務建設者數量和招聘方面均符合公司期望。
• 確保所有計劃的活動和銷售活動均達到既定目標
• 建立業務市場：依集團方向推動業務擴張
• 監督顧問的表現－提出補救行動計劃以克服不足（如果有）。
• 關鍵開發和銷售管理 - 支援網路領導者的網路開發和銷售成長。
• 與主要顧問定期進行培訓和會議 - 收集市場回饋，傳達公司銷售策略。
• 與顧問的現場工作是必要的，尤其是在審查結果時，因此培訓、輔導和指導是確保進步和成長的關鍵
• 最高管理層不時分配的任何其他職能

該職位需要出差

工作能力/要求：

資質

擁有商業/行銷相關學科的高等教育資格或同等學歷。

經驗

至少 5 年銷售管理經驗（最好是傳銷業）。

技能與知識

• 必須具備良好的華語和馬來語語言能力（雙語或三語）
• 掌握良好的公開演講技巧
• 領導力和人員管理
• 策略計劃
• 好的社交技能
• MS Office 知識

行為特徵－說明適合該作品所需的性格類型

• 性格堅定、結果導向
• 以結構化的方式做事
• 積極的性格
• 良好的團隊合作精神
• 有創造力的 

津貼和福利

• 中心位置
• 休閒著裝要求
• 醫療保險