Total 229 Senior Executive Public Relations.html job vacancies in The United States of America

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description

Salesforce Professional Services focuses on delivering strategic engagements that define ground-breaking opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Overview of the Role

We are currently seeking an Account Partner to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment.

As a critical member of the Higher Education Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization!

Your Impact

• Drive thoughtful, strategic and enterprise level strategy for our most high-reaching customers

• Facilitate qualification, deal cycle participation, account reviews and value assessments

• Accountable for bookings, revenue, margin, CSAT, and value delivered

• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology

• Act as a trusted advisor to our customers to accelerate value and improve customer outcomes

• Pilot awareness within a micro-vertical to develop repeatable motions

• Serve as a key SME, leader, and services consultant to our sales teams

• Serve as the liaison between internal and external teams

Required Qualifications

• Experience owning or leading a book-of-business in Services sales

• Experience working within a consulting landscape

• Experience selling professional services related to digital transformation

• Experience in the Public Sector, with an emphasis on Higher Education.

• Experience with CRM, preferably Salesforce.

• Proven experience meeting large quotas and knowledge of Higher Education sales cycles.

• Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements

• Capable of building assets from scratch including marketing, sales and strategy solutions

• Experience with global procurement leads to settle pricing and deal strategy

• Skilled in maneuvering and working with the C-Suite during a strategy cycle

• Background in delivering critical initiatives and/or programs for a firm-based model or product company

• Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• Premier enablement and on-demand training with Trailhead.com

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

For more details, visit https://www.salesforcebenefits.com/

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For New York-based roles, the base salary hiring range for this position is $163,410 to $218,595.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

JOB PURPOSE

o To utilize public health expertise to identify the determinants of health and potential risks to both an individual’s and the population’s health status, and thereafter implement interventions to prevent diseases and injuries before they occur.

DUTIES & RESPONSIBILITIES

· Operate the infectious disease and non-infectious disease surveillance systems and dashboards for the population he is responsible for

· Support the conduct of regular quantitative and qualitative analysis of relevant health databases and dashboards and provide public health recommendations based on the relevant population health databases

· Support the design and implementation of occupational and public health programs

· Conduct relevant public health research in the areas of emerging infectious disease, non-communicable diseases, and public health services to improve care for the population he is responsible for

· Assist in the preparation of documents such as new policies, clinical guidelines, best practices, policies, and work-instructions etc

· Carry out any other duties as may be reasonably be required by the Head of Department

JOB REQUIREMENTS

Education / Training / Experience

o Master’s Degree in Public Health, Epidemiology or equivalent

o Bachelor’s Degree in Health Sciences, Data Science or healthcare related field

o Previous work experience in the healthcare sector will be an advantage

o Proficient in Microsoft Excel, Access and one or more statistical software packages (e.g. SPSS, STATA, or SAS) will be an advantage

o Excellent written and verbal communication skills with good publication records in journal pleasant personality

o Able to work independently and yet be a good team player

Interested candidates please send a copy of your resume to lynnho@recruitexpress.com.sg

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

This opportunity suits a corporate communications Account Executive looking for their next challenge.

In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of London. This consultancy, renowned for its strategic acumen and digital savvy, seeks a proficient individual with at least two years of experience within a corporate communication agency in the UK, specialising in media relations.

This consultancy stands at the forefront of digital and social media trends, offering its clients unparalleled insights and strategies to enhance their digital footprints. Through meticulous social media monitoring and advanced analytics, the firm ensures its clients' online narratives are both compelling and impactful. The role of Senior Account Executive is integral to this process, encompassing a wide range of responsibilities from managing media relations to overseeing various aspects of clients' digital presence.

Here's what you'll be doing:

- Conducting research and managing media data.
- Assisting client teams with account management.
- Crafting detailed reports on activities and outcomes.
- Engaging with the media regarding upcoming features, reports, and surveys.
- Monitoring social media channels.
- Managing Twitter feeds and LinkedIn profiles for clients.
- Enhancing clients' online visibility and supporting Search Engine Optimisation (SEO) initiatives.

Here are the skills you'll need:

- A degree with a 2.1 classification or higher from a reputable university, preferably in subjects like Economics, Finance, Business, English, History, Communications/Media, or Politics.
- Deep understanding of the financial and professional services sectors.
- Exceptional writing capabilities for creating media content across various platforms.
- Keen insight into media, social, and economic trends, and their influence on client operations.
- Unwavering integrity in professional tasks.
- The drive to advance swiftly within the consultancy.
- The ability to lead proactively within a team and support account activities.

Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Engagement with a consultancy at the cutting edge of the digital and social media landscape.
- Collaboration with a team of industry experts.
- Opportunities for professional growth in a dynamic and challenging environment.
- A significant role in enhancing clients' digital presence and reputation.
- A competitive salary ranging from £35,000 to £40,000, based on experience.

Embarking on a career within the Public Relations and Digital Marketing sector offers unparalleled opportunities for growth and impact. This role not only positions you at the helm of digital innovation but also allows you to work across various industries, shaping the way brands interact with their audiences. With the evolving digital landscape, your work will be at the core of client strategies, making a tangible difference in their market presence. If you possess a keen interest in media relations and a passion for digital and social media, this is your opportunity to contribute to a premier consultancy and advance your career in an exhilarating field.

Benefits Summary

• Public Healthcare Industry
• Basic Up $4000 + AWS
• Full Time Attractive Benefits Remuneration
• Central Region Singapore
• Monday to Friday Office Hour

Job Responsibilities:

• Work closely with Managers to implement and drive new operational initiatives
• Identify opportunities for better operational efficiency
• Measure outcomes from initiatives for review and management reporting
• Coordinate with departments
• Assist in annual purchase projections

Requirements:

• Minimum Bachelor Degree
• Minimum 1 to 3 years of relevant working experience
• Preferably with knowledge of hospital operation
• Good team player, able to communicate effectively

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

- Salary: Up to $4,500 + AWS + Variable Bonus
- Working location: HabourFront
- Public Listed Investment firm

Responsibilities:

• To review, interpret, vet and draft contracts, agreements and other legal documents and ensuring minimal legal exposure and liability to the company
• Provide corporate secretariat support to the Group business entities and to ensure compliance with statutory requirements and Group’s policies and best practices
• Participating in business dealings such as Merger & Acquisition, corporate restructuring, formation of business financing and ventures
• Work with external legal counsel to deal with legal claims and disputes

Requirement:

• Degree in Law
• Relevant experience in corporate experience
• Law Graduates without experience welcome to apply

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to

roy.yeo@peopleprofilers.com

We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd

50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

EA License Number: 10C3804

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

Job Description:

• Implement effective campaigns and strategies for key launches, including pitching of stories. This may include public communication plan linked to business initiatives
• Manage media queries and interview requests, including managing incidents and sensitive issues, jointly with team lead and respective business units to promote or protect the reputation of the Organization. For instance, drafting of holding statements, FAQ and briefing documents.
•  Liaise and engage with internal stakeholders, including Top Executives, to identify and address their media and communications needs with the appropriate initiatives.
• Foster relationships with key media contacts and influencers to drive and influence media coverage and exposure
• Ability to manage agencies to drive business outcomes.
• Support the development or enhancement of the issues and crisis preparedness / management framework
• Build corporate brand through award submissions and create publicity opportunities through award wins
• Lead in PR monitoring and measurement including measuring and tracking the value of and return on PR and communication initiatives. Monitor, analyse and communicate PR measurement
• Support the enhancement of corporate communication guidelines and ensure good corporate governance and tone of voice for assets developed for business groups. This could include assets and activities such as spokesperson and/or media training, collaterals, events, speeches, presentations, and digital assets

 

Job Requirements:

• Candidate must possess at least a Degree in Mass Communications/Public Relations/Journalism or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Excellent command of both verbal and written in English & Mandarin language are essential.
• Familiar with design software – Adobe, Illustrator.
• Enthusiastic and dynamic with strong people management & decision-making skills and ability to work on own initiative.
• Good communications, negotiations, presentations and strong analytical skills.
• Strong media contacts across all media platform and good rapport with media partners.
• Able to work in fast pace.

 

You will work to develop, implement, commission, deliver and performance manage a range of public health programmes and projects across Hampshire, to address agreed public health priorities within the Smokefree Hampshire 2030 programme and the Healthy Lives section of the Hampshire Public Health Strategy. This role will specifically focus on preventing uptake of smoking and vaping in young people and supporting partners across the Hampshire and Isle of Wight Health and Care system to embed this approach within their context, to support the Hampshire County Councils Smokefree 2030 ambitions. You will work alongside other Hampshire system partners, supporting them to become smokefree in their settings, thereby improving Countywide public health outcomes and reducing health inequalities. You will provide specialist technical support to the County Council, professional groups, partner organisations and other key stakeholders to ensure there is a co-ordinated and evidence-based approach to programme/project implementation.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Named Account Executive, Enterprise Sales - Public Sector

Location: Região Sul

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

Named Account Executive, Enterprise Sales - Public Sector

Salesforce.com provides a compelling opportunity for Sales Professionals with a proven track record exceeding quota in technology sales for Public Sector Industry Our goal is to build an organization of intelligent, ambitious, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, a best-in-class CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for or our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, team atmosphere.

You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in Brazil. Your accounts will be a blend of clients with addition revenue opportunities and prospects. You must be able to forecast sales activity and revenue achievement while creating satisfied and referenceable customers. Very competitive comp plan with tremendous upside earnings potential.

Responsibilities:

We are seeking proven, quota-carrying sales performers to help us grow our Brazilian customer base. Responsibilities include generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide CRM initiatives for companies across the region.

Additional efforts include:

• 7+ Years of experience in Enterprise Software Sales, ideally with experience with large enterprises;

• Proven track record in a "hunting position" but with good team selling skills;

• Result-oriented performance, with a good performance track record and quota exceeded in the past years;

• Excellent relationship with C-Level executives;

• Deep experience in Solution Selling and long, complex sales cycles; Good interpersonal skills and ability to lead virtual teams;

• Past experience in the Public Sector industry (Governos, Prefeituras)

• Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.

• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment

• Key Responsibilities 

  • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

  • Develop and drive the overall long-term strategy for the account, aligned to customer business objectives

  • Coordinate internal Salesforce resources to meet customer business needs

  • Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment

  • Share Salesforce value proposition for existing and/or new customers

  • Drive growth within new and existing, assigned accounts (upper Commercial Segment and Enterprise accounts)

• Key Functional Competencies

  • Business Foundations

  • Industry Foundations

  • Value Calculation

  • Point of View Development

  • Value Realization

  • Account Team Alignment

  • Executive Alignment

Our investment in you

• World class enablement and on-demand training - check out Trailhead.com for a sneak peek!

• Sandler Sales Training

• Week-long product bootcamp

• Fast Ramp mentorship program

• Weekly 1:1 coaching with your leadership

• Clear path to promotion with accelerated leadership development programs

• Exposure to executive thought leaders with a passion for living our values

Volunteer Opportunities:

• Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal year 2019.

We have a public-facing website that explains our various benefits for:

• Health Benefits

• Financial Benefits and perks

• Time off & leave policies

• Parental benefits

• Perks and discounts

• Visit https://www.getsalesforcebenefits.com/en for the full breakdown!

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Prime ECS 360 Account Executive - Local Government Public Sector Italy (Milan)

As part of the Enterprise Corporate Sales (ECS) 360 team, you will be selling to Government customers across the northern Italy region. 
You will be responsible for growing and managing a range of Local Government Public Sector accounts, by partnering with our Strategic Account Executives to evangelize the Salesforce vision and generate transactional growth. 
You will be leveraging the full suite of our Citizen 360 platform consisting of our Core, Digital and Mulesoft offering.

Candidate Profile

This is an enterprise sales role with huge opportunities for personal growth and career development. We are therefore looking for a top performing sales professional with the following characteristics:

• Ambition and hunger to overachieve

• Previous exposure to Salesforce Citizen 360 platform offerings

• A large appetite for personal development

• A passion for Public Sector with a motivation to change the world with technology

• Highly collaborative with the ability to build trust across internal and customer stakeholders

• Proven experience of quota carrying sales and account management experience, preferably in the technology industry

• Successful history of new business sales, with the ability to prove consistent delivery against revenue targets

• Experience managing and closing complex sales cycles

• Previous Sales Methodology training, CRM experience and strong customer references.

• Knowledge and experience of the Public Sector

• Fluency in English and Italian required

• University Degree or Equivalent through experience

• Office-flexible presence required. Role based in Salesforce Milan office

Some of your main responsibilities and deliverables will include

• Exceed monthly/quarterly sales targets

• Create and maintain a healthy pipeline of opportunities

• Manage the end to end sales process through engagement of appropriate resources (Solution Engineers, Professional Services, Marketing, Partners, etc)

• Contribute to account and sector strategy planning

• Strengthen client relationships through regular engagement and face-to-face meetings

• Organize and manage industry events and user groups

• Build campaigns to target new business growth

• Ensure forecast hygiene and accuracy

• Generate new ideas to improve overall business performance

What is in it for you

• Huge opportunities for personal and career growth.

• World-class training & development.

• Chance to work in a dynamic, fun and ambitious environment where we will make sure you reach your full potential.

• Extra Benefits: Gym subsidy, Travel Scheme, Education Subsidy, Pension, 7 volunteering Days a year  

*LI-Y

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Responsibilities:

· Perform day-to-day account work which includes developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects.

· Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines.

· Develop all manner of content for media pitching, including pitch letters, press releases, specification sheets and media announcements.

· Communications plans for accounts and understands and track clients’ businesses.

· Presentations for clients relative to project management/program status under the supervision of the team leader.

· Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups).

· Assists with administrative assignments for client when required.

Requirements:

• Degree in Mass Communications/Marketing/Public Relations.

• Open to entry level candidates and those with 1-2 years of professional public relations other comms related role.

• Proficient in using the Microsoft Office suite of products.

• Strong language command; possess excellent writing and editing skills.

• Good communication and interpersonal skills.

• Organised and systematic; ability to adhere to deadline.

• Ability to work independently with minimal supervision.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Technical Engagement Manager plays a meaningful role in both presales and in implementation setting customers up for Success by prescriptively shaping, scoping and solutioning and then leading the technical execution of large and groundbreaking engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges. This person serves as a trusted technical advisor to Salesforce customers, providing mentorship to Sales & Professional Services teams on Salesforce capabilities and level of effort for implementation, bringing commonalities across each customer’s implementations, and ensuring the highest levels of customer happiness. They are Salesforce platform guides who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Technical Engagement Manager leads both pre and post-sales activities, acting as the technical authority across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. They are responsible for overseeing adoption and consumption of our technology, building and leading customer relationships, customer satisfaction, and service delivery, in concert with account leadership. This may include the following:

• Deep understanding of Salesforce solutions and clouds (higher education or state& local solutions highly preferred)
• Ability to scope Salesforce projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning of multiple Salesforce clouds in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners
• Ensure project operational compliance
• Executive Relationship building

Responsibilities:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard processes to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the clouds being implemented
• Provide oversight and governance for project architecture on large multi-cloud implementations
• Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully lead multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on sophisticated issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Lead to a minimum billable utilization target
• Proactively mitigate and handle critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:
A successful track record of working optimally in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Salesforce projects. A passion and belief in the unique value of professional services in a cloud software company. The validated ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple customers. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it contributes to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

• 5+ years of direct experience delivering and/or overseeing solutions development on the Salesforce Platform.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping Salesforce projects.
• At least one of Salesforce Application or System Architect certifications
• Ability to travel; up to 25%
• Location is open to Canada - must reside in Canada for the past continuous 5 years with Permanent Residency or Citizenship

Preferred Qualifications & Skills:

• 5+ years’ operating in a pre-sales environment, shaping and scoping large and sophisticated implementation projects
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Very strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational competence
• Delivery focused: Previous experience leading teams of architects to delivery complex Salesforce Solutions
• Excellent analytical & problem solving skills
• Validated ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• BA/BS degree or foreign equivalent;
• Bilingual English/French speaker preferred

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For British Columbia-based roles, the base salary hiring range for this position is CAD 140,000 to CAD 192,500.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Group
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Role Description
The Professional Services Account Partner Director (AP) is a consultative and strategic sales professional that sells the full portfolio of Salesforce advisory and implementation offerings to new and existing public sector customers across the Nordic region.

Account Partners must be strategic problem solvers with strong commercial skills and have the ability to craft visions and services propositions that drive customer value through clearly defined outcomes. They will be expected to understand and lead our customers throughout their Customer 360 lifecycle partnered with our colleagues in license sales and Customer Success.

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?

Your Impact

The AP is committed to earning the right to be an advisor to the customer, with the primary goal of helping customers quickly generate significant value from their Salesforce investment.

The primary measurement of success for this role will be annual services bookings (aka closed business) and bid margin aligned with agreed goals, targets and quotas.

To be successful in the role you will :

• Drive account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap

• Generate pipeline through self-origination and collaborating across Salesforce with License Sales, Delivery and Customer Success to develop trusted Professional Services propositions for clients and prospects

• Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomes

• Engage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship

• Create a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the Salesforce Platform

• Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes

• Forecast accurately and timely, build a pipeline, and progress opportunities to deliver Success Cloud YOY revenue growth

• Develop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotas

• Be a recognized role model for collaboration, understanding, and overall business results

Basic Requirements

• Have a professional services background or blended consultative sales and project delivery background working with public sector organisations

• Have experience working with a customer through a visioning process, assessing business value outcomes, and developing plans to support the realization of that value through a structured program

• Present business value led pitches and effectively negotiate terms aligned with margin targets

• Can exercise empowered judgment in methods, techniques, and evaluation criteria for obtaining results aligned with goals of the company and within associated guidance

• Recognize the importance of timing to close deals and are able to balance driving the closing cycle while being responsive to the customer’s needs and fundamentally building trust in the relationship

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Proficiency in English

Preferred Requirements

• Extensive years of consultative sales experience with a proven record of consistently meeting (or exceeding) quota

• Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment

• Demonstrated ability to develop and maintain executive (including C-level relationships) where you are recognized as a trusted advisor

• Experience growing accounts with large and complex pursuits ($M+)

• Highly collaborative excels in a matrix organizational model (aligning with other business functions)

• Committed team player with strong interpersonal skills who share and support colleagues

• Ability to thrive in a fast-paced sales environment

• Nordic language skills

Benefits & Perks:
Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Visit for the full breakdown!

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Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.