Total 3,793 Public Relations Executive job vacancies in Customer Service category in The United States of America

[PRIORITY HIRING IN 5-DAY WEEK COMPANY]

• Position: Loyalty Program Administration Executive.
• Salary: RM 3000-4000.
• Location: PJ Industrial Area, Section 51, off Jalan Templer,Petaling Jaya.

Chrisjac is an established recruitment firm, providing quality talent search services to corporate clients in staffing industry for close to three decades in Malaysia. As part of providing value added recruitment services, we are currently seeking suitable Malaysian candidates to assume the role of Loyalty Program Administration Executive for our this long standing corporate client who is a loyalty and reward program management company in Petaling Jaya.   
This is a full time permanent position based at their corporate office in Section 51, Petaling Jaya. Working hours are from 9.00am-6.00 pm Monday to Friday.

About the job
As the Loyalty Program Administration Executive, you will be managing customer care for their various loyalty programs within the banking and financial institutions. This role is responsible for supporting the loyalty programs of the various banking institutions in Malaysia.
This position is fast paced. As the Loyalty Program Administrator, you will be managing customers' portfolio entitlements and rewards within their loyalty program.
Your role will be attending to customer interactions in timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. A significant part of your role will also include managing, ordering and purchasing and making delivery of rewards earned to customers.

The candidate
We are looking for female candidates only to assume this customer-focus role. Ideally she should possess minimum Diploma qualification in any field of study coupled with strong communication skills, the ability to speak fluent English and BM. Those who are also able to speak Chinese/Mandarin will be an added advantage to take up this role.
Ideally we are looking for candidates who have proven loyalty program experience preferably in banking environment.
To be considered for this role, candidates should have some work experience in jobs related to customer customer service, tele-marketing, call centre or similar nature role.
Candidates for this role must have the desire to work in a supportive team environment with ability to work under pressure with speed and accuracy.
She must be computer literate with ability to use MS Office and internet applications skills.

APPLICATION TO THIS JOB
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

【每週工作5天的公司優先招募】

• 職位：忠誠度計劃行政主管。
• 薪資：RM3000-4000。
• 地點：PJ工業區，第51區，Jalan Templer，八打靈再也。

Chrisjac 是一家成熟的招聘公司，在馬來西亞為人力資源行業的企業客戶提供優質的人才搜尋服務已有近三十年的歷史。作為提供增值招聘服務的一部分，我們目前正在尋找合適的馬來西亞候選人，為我們的長期企業客戶（八打靈再也的一家忠誠度和獎勵計劃管理公司）擔任忠誠度計劃管理主管的角色。
這是一個全職永久職位，位於八打靈再也第 51 區的公司辦公室。工作時間為週一至週五上午 9 點至下午 6 點。

關於工作
身為忠誠度計畫管理主管，您將管理銀行和金融機構內各種忠誠度計畫的客戶服務。該職位負責支援馬來西亞各銀行機構的忠誠度計劃。
這個職位節奏很快。作為忠誠度計劃管理員，您將在客戶的忠誠度計劃中管理客戶的組合權利和獎勵。
您的角色將透過提供有關透過忠誠度計劃獲得的權利和獎勵的準確信息，及時參與客戶互動。您的重要職責還包括管理、訂購和採購以及向客戶提供獎勵。

候選人
我們尋找女性候選人只是為了承擔這個以客戶為中心的角色。理想情況下，她應具備任何學習領域的最低文憑資格，並具有較強的溝通能力、能說流利的英語和國語。那些能說中文/普通話的人將是擔任這一職位的額外優勢。
理想情況下，我們正在尋找具有可靠的忠誠度計劃經驗（最好是在銀行環境中）的候選人。
要考慮擔任此職位，候選人應具有與客戶服務、電話行銷、呼叫中心或類似性質職位相關的工作經驗。
該職位的候選人必須願意在支持性的團隊環境中工作，並且能夠在壓力下快速且準確地工作。
她必須具備電腦知識，能夠使用 MS Office 和互聯網應用程式技能。

對該職位的申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

What You'll Do:

1. Handle pre and post course registration
2. Handle paper work before, during and after a course
3. Chase for payments
4. Reply to customers enquiries on course information/customer complaints, and feedback to the Stakeholders.
5. Prepare and file documents
6. Make accurate customer and sales data entry into the system
7. Provide administrative support to the team
8. Assist with the execution of special events and promotions
9. Other ad hoc duties as assigned

What We Are Looking For:

1. Independence; the ability to work with minimal supervision
2. Outgoing and bubbly, to engage with customers and explain our services to them
3. Good organizational skills and meticulousness
4. Proficiency in basic applications like MS Office/Zoom
5. Ability to communicate with Mandarin speaking customers
6. Minimally a diploma in any field
7. Experience with customer service

Remuneration:

$2,500 + $100 transport allowance + $10 mobile allowance + AWS + VB

0.5 month bonus after 6th month of work

0.5 month bonus after 9th month of work

Who We Are:

Arise Services is a training provider offering short, certifiable courses since 2007.
Our core ideology is to equip the workforce with the skills required to tackle the challenging working landscape, and the tools required for a healthy and safe lifestyle.
We provide awareness and training on the Importance of Workplace Safety and Health (WSH) Solutions and Life Skills Courses.

We have broadly categorized our courses into the following groups: Food Hygiene Courses, First Aid Courses, General and Mental Health Courses, and others

We regret to inform you that only shortlisted applicants will be contacted.

To apply, you may email your CV to admin@arise.com.sg, or WhatsApp Jelena at +65 8389 8733

What the role involves:

1. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
2. Provide in-house support to the Sales Personnel in handling sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts.
3. Follow-up on client quotations and enquiries within stipulated time period.
4. Generate weekly/monthly reports for customers, in accordance to their requested format.
5. Follow up on clients’ outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
6. Maintain customer tariffs in shared folder.
7. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
8. Arrange credit facility approval on behalf of Sales Personnel for new clients.
9. Follow up and arrange triangle shipment billing instructions with respective business units.
10. Visit customers independently to support their current business needs, with the aim of business retention.
11. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
12. Facilitate Sales Personnel on preparation of periodic business reviews.
13. Perform other job duties as requested by the Immediate Superior / HOD.
14. To physically front clients and support existing key accounts on the maintenance and business development.
15. To take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
16. Perform other job duties / adhoc tasks as assigned by the Immediate Superior / HOD.

Required Skills, Experience & Qualifications:

• At least 2 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong planning and organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

This role provides flexibility in your working hours, allowing you to execute your responsibilities from the comfort of your home.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a remote position with adjustable scheduling, it underscores the importance of self-reliance and discipline.

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

Job Role & Responsibilities

• Act as first point of contact for visitors
• Meet and greet parents and students, attend to visitors and external vendors
• Perform general administrative duties and data entries to support the school operations
• Attend to phone calls and provide appropriate information on general enquiries relating to the school, school fees and programs
• Support inventory management, sale and purchase of school resources including but not limited to teaching resources, stationery, kitchen supplies, stationery, uniforms and others school resources
• Assist in the management of student information and school info sharing
• Conduct health check for students and assist them to classrooms when they are late
• As and when required, assist with assigned tasks as required

Job Requirements

• Minimum qualification of a Diploma with 2 years working experience
• Proficient in Microsoft Office and IT savvy
• Good communication and interpersonal skillsAble to multi-task and work independently
• Cooperative, positive, resilient and respectful attitude towards all community members

As a Senior Executive / Executive in Customer Relations and Community Engagement, you are part of a dynamic team that will be working in a fast-paced environment. Your responsibilities encompass, but are not confined to:

• Analysing customer feedback and collaborating with stakeholders to elevate customer satisfaction by addressing commuter concerns and enhancing journey experiences.
• Cultivating positive relationships with community members and educational institutions.
• Spearheading community engagement initiatives through meticulous planning and execution of events like learning journey, roadshows and festivities.
• Engaging with stakeholders across all levels to nurture community bonds and advocate for inclusivity.
• Developing and implementing awards programs to recognize staff members who excel in customer relations and community engagement, fostering a culture of appreciation and excellence within the organization.
• Training of frontliners in Service Excellence.

Requirements

• Degree in Mass Communication, Public Relations, Marketing, Business or relevant field.
• At least 2 years of experience in community relations, corporate communication and engagement or operations management will be preferred.
• Good written and oral communication skills liaising with government agencies and/or community organisations.
• Possess ability to function at a high level in a team setting or as an individual contributor.
• Good interpersonal and analytical skills, proven project management ability, resourceful and proactive.

Skills

• Independent, able to work under pressure and multi-task.
• Excellent planning and organizational abilities.
• Self-motivated, proactive, and meticulous.
• Proficiency in English and Chinese to produce communications material in both languages.
• Willingness to work overtime and weekends, when required.
• Proficiency in Microsoft Office, PowerBI, and Adobe Illustrator preferred.
• Strong public presentation skills will be advantageous.

Your contributions to our joint success:

• Respond to all customers enquires, feedbacks and complaints received through phone calls, web-inquiries, and write-in by working with the respective Head of Department.
• Identify, initiate and co-ordinate corrective actions (internal and external) to eliminate and prevent the cause of defects/non-conformity in service quality system and procedure
• Source for proactive, meticulous, and suitable candidates to sign up for Company’s Mystery Shopper Program
• Analyse, evaluate, record, and report the mystery shoppers’ findings
• Provide administrative support for the company’s purchasing needs.
• Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures.
• Coordinate with all departments and suppliers in the purchasing scope of work for projects assigned.
• Maintain updated purchasing records/data and pricing in the system.
• Oversee and coordinate repair and maintenance services quotations for both Spa & Gym Equipment to ensure all in working condition at all affiliated facilities and/or designated location
• Any other duties as assigned.

What does it take to be a Customer Relations & Admin Executive

• Ability to work independently and as part of a team
• Strong organisational skills and attention to detail
• Excellent written and communication skills
• Ability to multi-task will be advantageous

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

Responsibilities:

1. Greet patients warmly and assist with scheduling appointments, inquiries, and check-ins.
2. Manage phone calls, emails, and other communications promptly and professionally.
3. Provide accurate information about our services, including treatment options, pricing, and insurance coverage.
4. Coordinate patient appointments, ensuring efficient scheduling and proper documentation.
5. Respond to patient concerns and inquiries in a timely and empathetic manner, resolving issues effectively.
6. Collaborate with clinical staff to ensure a smooth patient flow and address any scheduling conflicts or urgent needs.
7. Maintain patient records and confidentiality in compliance with clinic policies and regulations.
8. Assist with administrative tasks such as billing, processing payments, and managing inventory as needed.
9. Uphold the clinic's standards of excellence in customer service and patient care.
10. Contribute to a positive and supportive work environment through teamwork and effective communication.
11. Assist with turning over, changing towels, cleaning and sanitizing the consult rooms and gym after every usage.
12. Assist and complete other tasks that are given by the manager.

Qualifications:

• Previous experience in customer service, preferably in a healthcare or clinical setting.
• Excellent interpersonal skills with the ability to build rapport and communicate effectively with patients and colleagues.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize responsibilities.
• Proficiency in computer systems and software and appointment scheduling platforms.
• Empathy, compassion, and a genuine desire to help others achieve their health and wellness goals.

Responsibilities

• Oversee the Customer Relations Centre for few developments
• Planning and organizing tasks prior to vacant possession
• Prepare necessary drawings and plans to be included in vacant possession pack
• Liaise with HQ & Vendor in setting up defect management system
• Liaise with state and local regulatory agencies when required
• Provide guidance to the team on handling customers
• Ensure high level of engagement with the customers by seeking solutions
• To attend and monitor all enquiries and complaints via phone calls, email, walk in and accordingly and solved within stipulated time.
• To resolve product or service problem by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• To prepare, compile and provide update report
• To keep records of customer interaction, recording details of inquiries, complaints & comments as well as actions taken.
• To contact customers via email or phone calls in order to respond to complaints or to notify them of investigation results.
• Liaise with project team and contractors on rectification works
• Attend meetings pertaining to issues on defects
• Prepare reply letter to relevant parties when needed
• Maintain good relationship between sales person, customers and internal support team.
• Filing and keep track of documents.
• Ad-Hoc task assigned by superior.

Requirements

• At least 5 year(s) of working experience in customer service/property related industry
• Independent, pro-active, result-driven, customer oriented with good communication skills.
• Knowledge of Housing Development Act (HDA), Strata Title Act and Building & Common Property Act will be an added advantage.
• Strong communication skills in English and Bahasa Malaysia
• Possess leadership qualities and able to work as a team
• Possess a positive attitude, ability to organize, plan, meet deadlines and work well under pressure
• Extensive experience in managing strata landed, strata high-rise, mixed development, and non-strata development.
• Familiar with work scheduling / planning and good in report and letter writing

Customer Relations Advisor

Salary: £24,658 per annum
Location: Worcester, Worcestershire
Hours: 08:30 - 17:00 (Monday to Friday), 09:00 - 12:00 (Saturday)

36 Hours per week to support branch opening times

Full time, Permanent Role

We are currently looking for confident, approachable and ambitious candidate to work with my client, to support the continuous service of their valued customers. The ideal candidate will have experience dealing with customer enquiries and providing a right first time service to support their needs.

This is a great opportunity for someone who wants to further their career and build experience within a leading establishment in their chosen industry.

The Key Duties of the Customer Relations Advisor

• Engaging with customers to ensure the right outcome
• Cover cashier desks and carry out transactional activities on behalf of customers
• Dealing with outbound and inbound calls
• Booking reviews for customers
• Provide support for vulnerable customers
• Recommend relevant products to customers

The Key Requirements of the Customer Relations Advisor

• Customer facing experience within hospitality, retail or office based roles.
• Ability to actively listen to customer needs.
• Upselling experience required
• Represent the company behaviours: be accountable, be curious, be collaborative, be brave.

If you are interested in the role, and want to know more, please apply or call the Leeds Contact Centre/Business Support team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Relations Officers
SALARY: $1,560.48 - 1,787.84 pw Super 
Work Type: Various Opportunities Available  
Location: Oran Park Administration Building - 70 Central Avenue, Oran Park,2570
Come join an organisation with endless opportunities, where people choose to work because they are inspired by the chance to shape, influence and grow a community. 
Dont miss out on being part of something great by joining an evolving, rapidly growing, adaptive and innovative organisation. 
What We Offer
We are committed to opportunities to help people excel and build a lasting career. We offer learning and development opportunities as well as flexi time and access to employee benefits.
We promote diversity in the workplace and have a culture that is inclusive, respectful and embraces the unique skills and qualities of all people. As the community continues to grow, this opportunity will allow you to grow with ... Click here to view more detail / apply for Customer Relations Officers