Total 1,064 Project Management job vacancies in Customer Service category in The United States of America

Job Title: Chief Executive Officer (CEO)
Location: Run around different outlets, Office at Jurong East Branch.
Working days / Timing: Mon - Fri (10AM - 7PM) ; Occasional weekends required (Compensate Time off in return)
Salary: $8000 - $15000

Position Overview:
The CEO will be responsible for overseeing all aspects of the centre's operations, including strategic planning, financial management, staff development, and programmatic excellence. The CEO will work closely with the board of directors to develop and implement a vision for the center that aligns with its mission and values.

Key Responsibilities:

• Strategic Planning: Develop and implement a strategic plan that ensures the center's long-term sustainability and growth.
• Financial Management: Oversee the center's financial operations, including budgeting, forecasting, and financial reporting.
• Program Development: Work with staff to develop and implement high-quality educational programs that meet the needs of students and families.
• Staff Development: Recruit, hire, and train a high-performing staff team. Provide leadership and support to staff to ensure their success and professional growth.
• Community Engagement: Build and maintain strong relationships with parents, students, staff, and the community at large.
• Compliance: Ensure that the center complies with all relevant laws, regulations, and licensing requirements.
• Board Relations: Work closely with the board of directors to keep them informed of the center's progress and to seek their input and guidance.

Qualifications:

• Bachelor's degree in education, business, or a related field; advanced degree preferred.
• At least 5 years of experience in a leadership role in education, preferably as a director or executive director.
• Strong business acumen and financial management skills.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm (Hybrid)
• DKSH is a certified Great Place To Work!

Job Summary

The Coordinator of Client Management Support plays a pivotal role in ensuring the smooth and efficient operations of the client management team. This individual will provide essential administrative and organizational support to facilitate effective client communication, relationship management, and overall client satisfaction. The Coordinator will collaborate closely with the client management team, as well as various internal departments, to maintain high-quality service delivery and uphold the company's reputation for excellence.

Job Responsibilities

1. Client Communication: Act as a primary point of contact for clients' inquiries, requests, and concerns, ensuring prompt and professional responses. Collaborate with client management team members to gather necessary information and provide comprehensive responses.
2. Administrative Support: Assist in preparing and distributing client-related documents, contracts, and reports. Maintain accurate and up-to-date client records, ensuring data integrity and confidentiality.
3. Scheduling and Coordination: Coordinate client meetings, appointments, and follow-ups. Ensure that client management team members are well-prepared for meetings with relevant information and materials.
4. Issue Resolution: Collaborate with the client management team to address and resolve client concerns or issues. Escalate complex problems to appropriate team members while maintaining clear communication with clients.
5. Cross-Functional Collaboration: Collaborate with internal teams such as operations, and finance to ensure cohesive communication and alignment of strategies related to client management.
6. Billing: Monthly billing of all client warehousing activities.

Job Requirements

• Diploma in business administration or a related field (or equivalent work experience).
• Strong organizational and multitasking skills, with a keen eye for detail.
• Excellent written and verbal communication skills.
• Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace).
• Ability to work collaboratively in a team-oriented environment.
• Prior experience in client support, customer service, or administrative roles is preferred.
• Familiarity with SAP software and database management is a plus.

Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers. He/she will be receiving enquiry calls from the public.

Job Requirements

• Prefer with a minimum 6 months of experience working in a contact centre industry or customer service experience in a high-volume, multi-channel Customer Experience and/or Customer Service function.
• Adequate telephone skills and proper etiquette.
• Able to work in a fast-paced environment due to high volume of inquiries.
• Working schedule: 5-day work week with inflexible day-off, able to work rotating shift hours (8.5 hrs) including weekends and public holidays.

Working location is at Woodlands

Job Title: Chief Executive Officer (CEO)
Location: Run around different outlets, Office at Jurong East Branch.
Working days / Timing: Mon - Fri (10AM - 7PM) ; Occasional weekends required (Compensate Time off in return)
Salary: $8000 - $15000

Position Overview:
The CEO will be responsible for overseeing all aspects of the centre's operations, including strategic planning, financial management, staff development, and programmatic excellence. The CEO will work closely with the board of directors to develop and implement a vision for the center that aligns with its mission and values.

Key Responsibilities:

• Strategic Planning: Develop and implement a strategic plan that ensures the center's long-term sustainability and growth.
• Financial Management: Oversee the center's financial operations, including budgeting, forecasting, and financial reporting.
• Program Development: Work with staff to develop and implement high-quality educational programs that meet the needs of students and families.
• Staff Development: Recruit, hire, and train a high-performing staff team. Provide leadership and support to staff to ensure their success and professional growth.
• Community Engagement: Build and maintain strong relationships with parents, students, staff, and the community at large.
• Compliance: Ensure that the center complies with all relevant laws, regulations, and licensing requirements.
• Board Relations: Work closely with the board of directors to keep them informed of the center's progress and to seek their input and guidance.

Qualifications:

• Bachelor's degree in education, business, or a related field; advanced degree preferred.
• At least 5 years of experience in a leadership role in education, preferably as a director or executive director.
• Strong business acumen and financial management skills.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Closes: 04 April 2024 Classification: Administrative Services Officer Class 6 Salary: $95,746 - $109,072 plus superannuation Position No: 65021 - 02GYH Directorate: Canberra Health Services Advertised (Gazettal date): 27 March 2024 Contact Officer: Allison Schischka on Allison.schischka@act.gov.au or (02) 5124 9574 What can we offer you: City living without the traffic – click here to see why you should live in Canberra. Competitive pay rates and excellent working conditions within a tertiary hospital. Salary Packaging with many options that provide full fringe benefits tax concessions. Flexible working conditions. 11.5% Superannuation. Reimbursement of relocation expenses for interstate candidates (subject to review and approval). About the Role: The Quality, Safety, Innovation, and Improvement Division (QSII) supports the delivery of CHS’ strategic approach to patient safety, quality improvement, national standards, and accreditation with a focus on continuous quality improvements. The Division will provide strategic leadership, oversight, and advice on Canberra Health Services' quality approach to deliver Exceptional Health…

Click here to view more detail / apply for Clinical Incident Management Support Officer | Full-time Permanent

Key Working Relationships The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice to strategic leads Work with members of the Team to develop and implement project data collection systems that will provide accurate and timely data Communicate information and issues, including briefings and reports, to job manager, strategic lead/ strategic manager as appropriate Responsibilities Participate in relevant internal and external working groups/projects, services, and initiatives to provide information and analytical advice to programme and project leads Undertake occasional practice visits/meetings as required as part of the PCIT ICB/Primary care workstreams Act as a focal point for GP Practices in accessing business change processes provided by the ICB, NHIS or other IT service providers. Support the implementation of IT projects for the ICB and those managed technically by NHIS. Ensure knowledge of national and local developments are fed into the implementation of projects. Support the Primary Care IT team in building the knowledge base of operational processes required to deliver efficient primary care services in GP Practices. Ability to work independently and manage own time based on workload above Support the Deputy Head of IT/Programme Manager with the collation of project plans and highlight reports for relevant internal boards and engagement groups Maintain the PCIT Notts Practice list, ensuring contacts are kept up to date Assist the PCIT in reviewing and maintaining the current digital filing system, team intranet and minuting of the Primary Care IT Forum/Steering Group and any associated tasks arising there from Interface with NHIS providing a tactical support for clinical systems issues that may be raised that can be resolved through training and development.

Job Description

• Handle call queries and operational matters.
• Monitor CCTVs in Command Centre and respond to all matters in accordance to procedures and timeline.
• Work closely with Vendors, Clients and Manager related to any issues and incidents.
• Accurately and ensure timely reporting to manager daily.
• Submission of weekly reports and must be a team player.

Requirements

• Proficient in Mirosoft Office.
• Possess intiative and provide customer-oriented services
• Able to work under pressure and independently
• Able to commit 12 hours or shift work pattern
• Able to follow company SOPs

Responsibilities

We are looking for a dynamic, resourceful and highly-driven individual to join our Sector Outreach (SO) team. Some of the initiatives by the Sector Outreach team include:

• Start Small, Dream Big (SSDB)
• Industry Digitalization Plan (IDP)
• ECDG Grant Administration
• Preschool Search Portal
• Parent Search Service Journey
• Early Childhood Physical/Virtual Career Fairs/ Webinars

You are required to assist the various officers on the above-mentioned projects (including those not listed above) in the following areas:

1. Assist with IDP grant administration
2. Assist to maintain IDP info across various publicity platforms and other adhoc IDP matters
3. Sourcing of quotations and assisting in the procurements for projects and programmes; and
4. Answering and managing feedback, enquires and appeals from public, parents and preschool operators;
5. Doing basic data management and reporting

You will drive the sector outreach initiatives to enhance partnerships between ECDA and its stakeholders, to raise the importance of early childhood education and to promote a positive image for the Sector.

Other Requirements

• Good tertiary education in a related discipline, preferably in social sciences, computer sciences, communications and media or equivalent
• Strong interest and passion in the early childhood sector
• Meticulous in your work
• Able to work independently, especially now the team is working from home most of the time
• Strong interpersonal skills and comfortable working with internal (e.g. colleagues) and external stakeholders (parents, educators, operators)
• Resourceful and Problem-Solver
• Possesses basic IT knowledge and computer-related skills e.g. Microsoft Word, Excel, Office, Powerpoint
• Good understanding of Singapore’s early childhood sector/ landscape will have an advantage
• Preferably have some experience in events management
• Preferably have graphic designing capability (illustrator/photoshop) for crafting eDMs, FB posts, e-posters, etc

 

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement on a regular basis, and share with respective teams for improvement.

Job Highlights

• Be part of a dynamic team!
• Career progression opportunities
• Hotel is located centrally and near MRT

Responsibilities

• Assist guests with check-in and check-out as well as other Guest Service-related duties.
• Coordinate and work closely with Housekeeping and Facilities team to ensure on the overall quality of guest experience.
• Assist with any guest’s requests promptly and address their feedback or concerns professionally.
• Perform any related tasks as assigned

Job Requirements

• Previous internship experience in a hotel or attained qualifications related to Hospitality will be an advantage
• Service-oriented and take pride in delivering exceptional guest service
• Passion to learn and perform a variety of tasks
• Flexible to perform rotating shifts, including overnight shifts and on Weekends/Public Holidays

Only Singaporeans/Singapore PRs need apply.

Job Description

1. Position is 24x7 AOG desk that required shift work.

2. Co-ordinate and control of components requirements from customer’s base station and liaising with customer on critical spares requests.

3. Sourcing for spares availability.

4. Coordinate with repair staff and purchasing staff on order status.

5. Initiate loan/exchange/PO activities to support material shortages.

6. Manage AOG requirements for local and overseas customers.

7. Monitor of AOG / critical DSS requirements for C-Checks during off hours.

8. Checking IPC /ACRT for P/N interchangeability.

9. Liaise with internal departments, customers, freight forwards, and vendors if required.

10. Data recording and digital documentation.

11. Any other adhoc duties.

Requirements:

1. Working experience in material management in the aviation industry would be an advantage. Candidates with experience in inventory management in other industries would also be considered.

2. Strong analytical, interpersonal and communication skills.

3. Good human relations skills.

4. Ability to learn fast and willingness to take up additional responsibilities.

5. Proficiency with SAP will be advantageous.

6. Customer-centric with the ability to adapt to different types of characters.

Roles and Responsibilities

Support the two business units under GSVC by providing insightful data analytics

Booking & Documentation unit

• Analyze and evaluate the performance of Booking and Documentation quality from the following viewpoints

- Business Process Management (Standby, Constraint Management, etc.)

- RPA performance and Offshore Quality in terms of handling time and accuracy

- Internal and external communication quality in terms of waiting time and redundancy

Service Cloud unit

• Analyze and evaluate the quality of following items

- Customer Communication Quality through Chat and Webform channels at Region and Country level

- Customer Communication Quality through Chat, Webform and Email channels at Individual CCA level

- Advanced Data analytics leveraged by Gen-AI technologies (i.e. Einstein GPT, CRMA)

• Seek optimal resource management for CCA and Service management area at Regional and Country level
• Develop aglobal common visibility to show the comprehensive service quality performance at Global, Regional, Country, and Individual CCA and Customer level

Requirements

• Degree in relevant discipline
• Minimum 10 years of experience in container shipping industry
• Deep knowledge of Booking and Documentation processes
• Familiarity with Service Cloud (SalesForce) would be preferred
• Basic knowledge of Looker Dashboard and/or any data analysis tools
• Strong aspiration for data analytics field

We regret that only shortlisted candidates will be notified. Thank you.

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base; Project Office nearby Lavender MRT
• Working days: Alternate Saturday 5.5 days 8am to 5pm // 8am to 12pm
• Salary: $3000 to $3500

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Possessing CompTIA, A+, MCTS is at an advantage

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors and other IT Peripherals.
• Troubleshoot and resolve network connectivity issues, Microsoft Office, HR and Accounts Software applications, Adobe etc
• Communicate with IT vendors for the maintenance and software license expiration
• Liaise and negotiate with vendors on purchasing of office technical equipment, software required
• Manage IT security such as installation and maintaining Anti-Virus for all desktops/laptops or IT devices and perform weekly data backup for all servers.
• Create LAN Network and assign IP address when necessary
• Provide Helpdesk support for all users
• Cloning image and Setting up of new PCs / Notebooks such as creating email account, mailbox setup etc.
• Assist in setting up of CCTVs images in office premises and end users
• Good technical knowledge of the latest operating systems & network protocols.
• Performing any other IT related duties (e.g. updating of company website)
• Maintaining Software & Hardware Inventory and Proper Documentation
• Other ad-hoc duties as assigned.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: ashley_tan@thesupremehr.com

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Roles and Responsibilities:

• Diagnose and troubleshoot compressors received at the workshop, as preliminary stage before execution of the service.
• Service, overhaul and test all compressor technologies in the company's portfolio, from reciprocating to screw compressors.
• Effectively communicate verbally and in writing with co-workers and when necessary, with customers.
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Duly maintain proper record for each service job, such filling service, inspection and test reports
• Follow up work orders for each job, maintaining checklist and daily time sheets.
• Work effectively in coordination with other departments in order to ensure a smooth and timely supply of required parts to complete service activities.
• Guarantee proper maintenance of workshop tools and equipment
• Conduct safety assessments of the working environment and to proactively propose improvement to enhance the efficiency of the operations
• Provide technical training for customers and technicians in the team.
• commissioning or commissioning assistance services, inclusive of verification of electrical panel, refrigerant charge adjustment, data recording and analysis
• Troubleshoot and identify potential failures of system and analyze compressor failure through operation data.
• Lift and shift to support customer in removal and reinstallation of compressors on the refrigeration systems

Requirements:

• Minimum of 5 years HVAC field service experience
• Knowledge in air-conditioning, chiller or HVAC systems
• Electrical and basic electronic background is required, must be independently able to troubleshoot and identify electrical control and power line failures.
• Diploma/Degree in Mechanical / Electrical Engineering or equivalent
• Able to work under pressure and in a fast-paced environment.
• Good in planning, organizing, interpersonal skills and able to work independently.
• IT Savvy, proficient in MS Excel and MS Word
• Must have experience working inside vessel

Added Advantages:

• Brazing or welding certification
• Safety certifications
• Possess class 3 driving license

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Working Location: Orchard
Working hours: Monday - Thursday 8.30am - 6pm & Friday : 8.30am - 5.30pm

Contract duration: 4 months

Salary: up to $3800

Responsibilities

• Managing the Community Volunteer (CV) programme and other ad-hoc duties
• Recruit, screen and interview volunteers
• Coordinate the training sessions
• Assist to handle enquiries from volunteers/stakeholders or feedback from members of public
• Plan and organise meetings/consultations
• Draft reports and take minutes during meetings
• Monitor the progress of initiatives that were implemented
• Assist in updating the database and other administrative work
• Assist in records management and any other duties assigned

Requirements:

• Minimum Bachelors
• Proficient in Microsoft Office, where a strong knowledge of Excel is an advantage
• Strong interpersonal, analytical, written and verbal communication skills
• A resourceful and self-motivated individual, who is able to work well independently
• Meticulous with an eye for detail

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5567

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)