Total 2,819 Product Specialist job vacancies in Customer Service category in The United States of America

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

$4000 - $5000 + AWS + VB
5 Days (Mon - Fri) ; (2 days WFH after 6 months Probation)
830am - 530pm
Marymount

Job Description

The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Requirements

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Hands-on experience in installation and troubleshooting industrial machinery with PLC / PC controls and adjustable-speed drives.
• Knowledge in PLC and PC based control systems: Siemens, Allen Bradley, Beckhoff, Omron, etc. is an advantage.
• A proven track record in mechanical engineering in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Willingness to travel globally
  

Responsibilities

• Technical after Sales support to external, but also internal customers as required by the Company.
• Carry on site work as requested such as: Supervision of machinery installation and commissioning, execute customer training.
  After sales service tasks like maintenance and troubleshooting, customer trainings,
  Upgrading projects of existing production lines
• Respond to on-call and emergency support cases remotely or visiting customer sites.
• Support the sales teams on technical matters.
• Coordinate service and capex delivery projects between Company’s delivery units and customers
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Support spare part and maintenance sales as well as coordinate service work planning and scheduling.
• Keep active communication with customers.
• Follow safety rules and practices set by the company, in general, but also the site rules set by the customer.
• Perform all duties assigned.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job description About Our ClientWith a focus on banking for an organisation dedicated to their staff, customers, and the wider community. Company values are highly embraced and upheld through all aspects of the institution, including company interactions with staff.   The PositionThis role calls for an individual with integrity, sense of community and empathy whilst liaising with a large and varied customer base. Assisting customers with a range of retail and transactional banking enquiries whilst utilising the ability to provide high quality customer service and application of successful problem solving. The rotating roster featuring a hybrid model for this full-time position allows a comfortable balance.   Key responsibilities: Liaise with customers through inbound calls Investigate transactional issues for customers, displaying a high level of empathy Participate in quality assurance programs to achieve overall quality and productivity Outbound follow up activities to current and potential customers Adjust to regular changes to legislation and governing bank operations…

Click here to view more detail / apply for Customer Service Specialist

An amazing new job opportunity has arisen for a committed Positive Behaviour Practitioner to work in an exceptional residential care service based in the Colchester, Essex area. You will travel out to three other services in Essex, Enfield, and the Stevenage area.

This is specialist residential care in a community setting for adults who have learning disabilities, autism, mental health issues, Prada Willi Syndrome, behaviors that challenge and associated health issues

**To be considered for this position you must Hold a formal qualification in: or Positive Behaviour Support i.e. BSc in Intellectual and Developmental Disabilities, MSc Applied Behaviour Analysis, MA or MSc in Autism Studies, PBS Graduate Diploma, PBS BTEC Level 5 (advanced professional Diploma)**

As the Positive Behaviour Practitioner your key responsibilities include:
• Work collaboratively with internal and external professionals (e.g., Psychology, Psychiatry, ICB, IST/ICATT, CPN, OT, RC, Social Worker, MAYBO Team, Mental Health Lead, Challenging Behaviour Foundation, National Autistic Society) to promote the rights of service users
• In partnership with the leadership team and Support Workers, generate Positive Behaviour Support Plans for service users and ensure the ongoing review of the appropriateness to their needs
• Assist in the assessments and transition for any potential service users using appropriate Company documentation
• Develop, with our operational colleagues, innovative and person-centred services based on the ethos of Positive Behaviour Support
• Work alongside other organisational functions for the benefit of those in receipt of support
• Promote and input into the development of a reflective organisational culture that learns from experience and draws on this learning to improve outcomes for service users
• Recognise difficulties in others and work with them to identify solutions and develop appropriate strategies

The following skills and experience would be preferred and beneficial for the role:
• Be qualified or willing and able to work towards Instructor Level of PROACT SCIP ®-UK
• Understand legal frameworks relevant to the role, e.g. Mental Capacity Act (2005), DOLS
• Demonstrate the ability to complete behaviour assessment tools and write reports relating to behaviour to a high standard
• A history of direct support experience with people with learning disabilities and/or ASC and Challenging Behaviour
• Ability to conduct assessment and developing, implementing and evaluating interventions for individuals presenting with Challenging Behaviours
• Development and delivery of Positive Behaviour Support training

The successful Positive Behaviour Practitioner will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• Enhanced disclosure cost coverage
• Comprehensive induction and commitment to ongoing training
• 28 days annual leave inclusive of bank holidays
• Online benefits and cash back rewards
• Cycle to work scheme
• Pension options

Reference ID: 6159
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

What Were Looking For: We're seeking an experienced and dedicated individual who possesses the following attributes: Experience: Minimum of 1 year of post-qualifying experience. Experience in a Specialist Palliative Care or Healthcare setting. Experience working with patients experiencing breathlessness, weakness, and reduced mobility. Knowledge: Advanced knowledge of physiotherapy interventions for patients with Specialist Palliative Care needs. Understanding of the progression of illnesses and their impact on patients' physical function. Qualifications/Training: Registration with the Health Care Professions Council. Membership of the Chartered Society of Physiotherapy (CSP) and Special Interest group ACPOPC (Association of Physiotherapists in Oncology and Palliative care) preferred. Skills/Abilities: Strong communication and interpersonal skills. Ability to work autonomously and as part of a multidisciplinary team. Proficiency in clinical assessment and intervention planning. Excellent organizational and time management skills. Educational: Commitment to continuous professional development and staying informed of developments in Specialist Palliative Care/Physiotherapy.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Korean language expertise: Able to read, write and converse in Korean.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.

What we’re looking forDemonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).Demonstrate understanding and expertise to manage enquiries through to resolution, this could involve liaising with multiple stakeholders both internal and external.Understand and share expertise on tyreconnect products and services.Motivation to grow authentic relationships to retain clients whilst exceeding KPIs. Why Apply?When you work at carsales you don't just have a job, but you have a rewarding career. carsales is an equal opportunity employer who prides themselves on providing a diverse workplace that brings out the best in its people. We encourage everyone of all ages and background to apply. We know how important keeping that balance between work/life is and have a range of flexible working options on offer. We are open to this conversation during our recruitment process if you want to know more just ask!We…

Click here to view more detail / apply for Customer Operations Specialist

Responsibilities:

• Provide technical support and services for semiconductor instrument products.
• Diagnose and repair equipment failures and malfunctions.
• Perform preventive maintenance and calibration on semiconductor instruments.
• ·Stay updated with the latest industry trends and technologies to provide effective support.

Requirements:

• Nitec in Engineering or a related field.
• At least 1 year related working experience
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide technical support and services for semiconductor instrument products.
• Diagnose and repair equipment failures and malfunctions.
• Perform preventive maintenance and calibration on semiconductor instruments.
• ·Stay updated with the latest industry trends and technologies to provide effective support.

Requirements:

• Nitec in Engineering or a related field.
• At least 1 year related working experience
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Salt Talent Search is looking for Client Service Specialist with KYC/AML background for a leading Financial Services Client for a 11 months contract role

We are only open to consider Singaporean/PR for this opportunity. If keen, please share or refer with updated CV and contact details.

Responsibilities

• Acting as a front to back client case owner working with our clients, internal teams and our Transfer Agent to hand hold clients through the refresh process

• Primary contact for both internal and external parties on all KYC Refresh related matters, to ensure client queries are being addressed and resolved efficiently as possible

• Acting as client service refresh champion, intermediating with our Transfer Agents to ensure they understand the importance of client experience, enabling us to deliver the best possible outcomes to our clients.

• Providing subject matter expertise to ensure the integration of the KYC Refresh operating model, identifying, and implementing best business practice where required.

• Partnering with Legal & Compliance and other internal partners to deal with escalation, while ensuring our policies are appropriately followed.

• Participation in the development and implementation of continuous improvement of policies and procedures.

What Do You Need:

• Prior experience (3-5 years) Customer focused with strong customer service experience and a passion for service excellence

• Experience with handling client documentation, preferably in Anti-Money Laundering (AML)/KYC laws and regulations.

• Experience with AML/KYC framework

• Strong interpersonal skills, confident, friendly, and respectful individual with excellent communication skills.

• Comfortable collaborating closely with clients and colleagues at all levels.

• Excellent attention to detail and analytical skills, with an aptitude for problem solving and willingness to go above and beyond for our clients.

• Strong planning and organisational skills with the ability to balance and control priorities to meet deadlines.

• Ability to work in a team environment and build strong relationships with colleagues and both internal and external contacts

(CEI No: R1654663 / EA No: 07C3147)

As a System Infrastructure Support Specialist specializing in Computer Validation Systems, you will be responsible for ensuring the robustness, compliance, and functionality of computerized systems within the infrastructure. This role involves maintaining, validating, and troubleshooting systems to meet regulatory standards and support operational needs.

Key Responsibilities:

• Maintain and administer computer validation systems, ensuring their reliability, security, and compliance with industry standards and regulations (e.g., FDA, GxP, etc.).
• Develop, execute, and review validation protocols for computer systems, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ).
• Create and maintain documentation related to system configuration, validation procedures, and change management, ensuring adherence to regulatory guidelines.
• Identify and resolve technical issues related to computer validation systems promptly, collaborating with cross-functional teams as necessary.
• Conduct risk assessments to evaluate system vulnerabilities and implement mitigation strategies to ensure system integrity and data security.
• Keep abreast of regulatory requirements and industry best practices, ensuring systems meet and exceed compliance standards.
• Provide training and support to end-users and stakeholders on the use of validated systems, ensuring proper understanding and adherence to procedures.
• Coordinate and implement system upgrades, patches, and modifications while maintaining system validation status.
• Liaise with vendors for system support, upgrades, and issue resolution, ensuring service level agreements (SLAs) are met.
• Identify opportunities for process improvements, efficiency enhancements, and cost optimization within the validated system environment.

Qualifications:

• Bachelor's degree/Diploma in Computer Science, Information Technology, Engineering, or a related field.
• Previous experience 3-5 in system infrastructure support with a focus on computer validation systems, preferably in a regulated industry (pharmaceuticals, healthcare, etc.).
• Proficiency in validation methodologies, including IQ, OQ, PQ, and change control processes.
• Excellent problem-solving skills and the ability to troubleshoot technical issues in validated systems.
• Good communication skills with the ability to collaborate effectively with cross-functional teams.
• Certifications in relevant areas (e.g., ITIL, Certified Validation Professional) are advantageous.
• Role is located in Tuas

Posted: 15/04/2024

Closing Date: 15/05/2024

Job Type: Permanent - Full Time

Location: Melbourne, Victoria

Job Category: Banking and Financial Services


A bout Liberty
Helping people is in our DNA. As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial. We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional experiences for our customers.
We are a collaborative and social community that pride ourselves on being values driven. We base our vision of being the leading finance group that champions free thinking on FLAIR , our five key values that guide us to always be Fair, Learning, Accountable, Invested and Resourceful.  These values inform everything we do, from how we look at the world, engage with our customers and treat each other.

Job Description

The opportunity
We are a growing financial services business and looking for passionate people who are interested in helping others. Liberty is proud to offer an environment where you will

... Click here to view more detail / apply for Support Specialist ? Commercial Lending Applications

Position: Office Admin/Business Support Specialist (6 months, renewable & convertible)

Location: Benoi (Tuas)

Working Hours: 8:30am to 5:30pm

Salary: $3,600 per month

Transportation: Transport pick-up available at various locations (Potong Pasir, Clementi, West Coast, Yew Tee, Choa Chu Kang, Jurong West, Woodlands, Punggol, Ang Mo Kio, Serangoon)

Job Summary:

We are seeking a proactive and detail-oriented Office Admin/Business Support Specialist to join our team in Benoi-Singapore. In this role, you will provide comprehensive support to our sales & service team, ensuring smooth operations and excellent customer service. This position offers a 6-month contract with the potential for renewal and conversion.

Responsibilities:

• Manage accounts receivables process, including invoice generation and payment collection.
• Coordinate with sales to ensure accurate and timely invoicing.
• Monitor customer accounts to track outstanding payments and follow up on overdue invoices.
• Attend to product sales enquiries and provide information on stock availability.
• Prepare proposals for customers, distributors, and dealers related to our products.
• Communicate with Marketing and Factory teams for pricing, lead time, and sales updates.
• Update pricing, brochures, and templates for air compressors and related products.
• Compile and provide sales reports to management.
• Negotiate on discount requests within authority limits to maximize profit margin.
• Handle item creations, order changes, and new customer account setups.
• Maintain systematic filing of sales project files, library, and technical materials.
• Coordinate sales-related activities with customers (e.g., user training, testing, commissioning).
• Provide ad-hoc office administration support for the sales & service department.

To Apply:

If you are proactive, detail-oriented, and possess the required skills and experience, we invite you to apply for this exciting opportunity. Please send your resume to Jocelynchan@recruitexpress.com.sg

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

• Setup and troubleshoot SAP B1 system, manage existing MSSQL reports, create new reports, and map SAP business process flows for integration into the existing system.
• Create and maintain SAP Crystal reports, develop Power BI reports and dashboards linked with SAP B1 including amendments, and manage SAP-related projects including solution design and verification.

Requirements:

• Diploma in IT or equivalent.
• At least 2 years of experience in troubleshooting and setup of SAP B1 system.
• Proficient in MSSQL.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604