Total 5,430 Product Manager job vacancies in Information Technology category in The United States of America

Data Governance Manager







Organisation/Entity:  Transport For NSW







Job category:  Research and Analysis







Job location:  Macquarie Park, NSW, AU, 2113







Job reference number:  93413







Employment type:  Fixed Term Full-Time







Salary range:  $147865.0-$165608.0











Youre curious and open to learning and finding new ways of doing things.   You're all about the detail and this role will allow you to drive evidence-based decision making




... Click here to view more detail / apply for Data Governance Manager

The individual will lead and oversee the implementation, management, and optimisation of our NetSuite ERP system (One World).

As NetSuite Support Manager, you will be responsible for overseeing all aspects of the ERP deployment including planning, implementation, customisation, configuration, data migration, change management, and training.

You will work closely with stakeholders across the organisation and your primary focus is on ensuring that the ERP solution aligns with the business objectives and requirements, and that it delivers maximum value to the organisation.

Your efforts will play a critical role in driving the successful implementation and ongoing management of NetSuite within the organisation, ensuring that it supports the our strategic objectives and delivers tangible business benefits.

The role requires a strong understanding of ERP systems and is ideally suited to a person with a blend of abilities including project management expertise, excellent communication skills, methodical working, loyalty, teamwork, and a commitment to delivering exceptional customer service.

Key Responsibilities include:

Implementation Leadership:

• Lead the planning implementation, and management of the NetSuite ERP program, including scoping, objectives, and deliverables, project planning, resource allocation, and stakeholder engagement.
• Develop and maintain the program roadmap, timeline, and budget, and ensure alignment with organisational goals and priorities.
• Collaborate with internal teams and external consultants/partners to customise and configure NetSuite to meet the specific business requirements.
• Develop detailed project plans, work breakdown structures, and resource allocation schedules to ensure successful project delivery.
• Monitor project progress in alignment with timeline, budget and scope, identify risks and issues, and implement mitigation strategies as needed.

Stakeholder Management:

• Work closely with business stakeholders to establish and document functional requirements for the ERP system.
• Translate business requirements into technical specifications and work with internal support teams and out-sourced partners to implement customisations, enhancements or integrations, as needed.
• Serve as the primary point of contact for all NetSuite-related inquiries and updates, providing regular communication and updates to stakeholders at all levels of the business.
• Build strong relationships with key stakeholders to understand their needs and priorities and ensure alignment with ERP program.

Vendor Management:

• Manage relationships with ERP vendors, including selection, negotiation, and contract management.
• Oversee vendor activities, ensuring adherence to project requirements, timelines, and quality standards.

Change Management:

• Develop and execute a change management strategy to ensure smooth adoption of the NetSuite system by end-users.
• Provide training and support to users, communicate updates and changes, and address concerns and/or resistance to change.

Ongoing Maintenance & Support (In-partnership with ERP Support Manager):

• Oversee the ongoing maintenance and support of the NetSuite system, including troubleshooting issues, implementing upgrades, and optimizing system performance.
• Ensure that the system is running smoothly and efficiently to support the organisation's operations.

Quality Assurance & Governance:

• Establish and maintain program governance processes, and reporting mechanisms.
• Implement quality assurance processes to ensure that project deliverables meet quality standards and user requirements.

Continuous Improvement:

• Coordinate all dependencies to ensure that all support requests are delivered in a timely manner, within budget and in compliance with company policy and standard procedures.
• Maintains quality service by establishing and enforcing organisational standards.

Skills & Qualifications Required:

1. Proven experience managing large-scale ERP implementation projects, with a focus on NetSuite preferred.
2. Deep understanding of ERP systems and business processes, with experience in scoping, system configuration, and customisation.
3. Strong project management skills, including experience with project planning, resource management, and risk mitigation.
4. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation.
5. Positive influencer - Present ideas and concepts that enables understanding, gain buy-in, and generates support from peers, dependencies, and stakeholders. Confident and persuasive both in a formal and informal setting. Shares knowledge and information at right time with right people.
6. Strong leadership and management skills, with the ability to motivate and develop a team to achieve goals and deliver exceptional service.
7. A caring manager with a diverse range of skills, cultures, and work environments across a wide geographic area.
8. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
9. At least 5 years’ experience in managing large-scale ERP programs.
10. Strong organisational skills - Ability to plan and prioritise.
11. Ability to set clear goals and expectations for your team; follow progress against goals; provide regular feedback; addresses performance issues promptly; foster learning and development; provide public recognition of team accomplishments.
12. Able to delegate wisely; giving others the opportunity to act and make decisions. Develop capability and building confidence in others.
13. Makes decisions effectively (i.e., timely, with available information/ perspectives).
14. Sets own goals and objectives easily and prioritises own responsibilities and assists others to identify personal goals and objectives including priorities reflecting team and group strategy.
15. This is a highly networked role that requires an ability to work under pressure and to challenging deadlines.
16. Degree in Business Administration, Information Systems, or related field. MBA or relevant certifications (e.g., NetSuite Administrator, Project Management Professional) preferred.

Other Responsibilities Linked to this role:

• Meets assigned expectations for timely completion and quality standards for all program activities.
• Maintains high customer satisfaction ratings that meet company standards.
• Maintains accurate and detailed documentation and reporting across all program functions.
• Quality of Delivery: Consistent communications, effective mitigation of risk and issue resolution.
• Drives improvement to gain productivity and improve program outcomes.
• Taking the lead - Confronting and owning issues promptly and acting, as necessary.
• Maintain deep understanding of ERP systems and business processes.

Location: Derby What DHU can offer you: Working Patterns:We recognise that 9-5 doesnt work for everyone, so we have a range of working patterns available to suit your work/life balance.Our friendly team will work with you to find the best fixed pattern for us both. Competitive salary: £43,742 (Band 7) Generous annual leave entitlement:Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your wellbeing. Private Medical Insurance: We take care of your health and wellbeing with private medical insurance provided through Westfield Health, ensuring access to quality healthcare when you need it most. Membership includes direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance and cashback for dental, optical and physiotherapy care. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence, allowing you to bring your existing pension pot and holiday allowance with you! Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car. Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy. Cycle to Work Scheme: Stay active and reduce your carbon footprint with our cycle to work scheme, making it easier for you to commute in a healthy and sustainable way. Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme. Birthday Leave Guarantee:Birthday leave isn't compulsory; it's entirely up to you! We cant always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make! What your typical day looks like: Creation and implementation of a data quality strategy Work with data owners, data users, and data custodians to identify and resolve quality issues at source. Creation and implementation of a data quality issue management process. Working with IT and Information Governance on issues including data leakage and retention. Regular engagement across the business with Information Asset Owners to support the improvement of Data Quality. Contribute to elements of the organisations Integrated Performance Report (IPR) to deliver Data Quality Assurance to the Board.

Work with the Information Governance team to ensure that any applicable data policies are adhered to. Location: UCL IHI (222 Euston Rd) and UCLH/UCL BRC (250 Euston Rd) The post holder may also be required to work at any location within the Trust. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

front of house manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a front of house manager to join us on our continuous journey of true nourishment

the role |

as a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise + values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards

perks + quirks |

• £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour + actions to drive performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• able to understand financial performance of your restaurant

• experienced in managing labour and rotas

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23 actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

Job Title: Front of House Manager

Reports to: Corporate Account ManagerLocation: BAE Systems, Central London

I have an opportunity for a service professional to lead the London Front of House experience. Seeking someone who is already an accomplished leader. Ideal candidates will have experience managing change, and the appetite and skillset to transform the experience in the London office. Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements. We are recruiting for;

Purpose: We are looking for passionate people to join our Corporate Front of House team. If you are passionate about delivering exceptional 5* customer service, this truly is a fantastic opportunity for you.Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements.This role has been designed to provide a high quality service to our customers by greeting, welcoming and directing them appropriately. You will pride yourself on building and maintaining a welcoming and safe atmosphere. As the customer Liaison representative you will be the first point of contact for our clients as they arrive to the building. This role has been designed to support the client and the Front of House staff to provide an excellent front of house service to our customers. You will pride yourself on building and maintaining relationships with staff members, and customers alike and be point of contact for any support or advise staff members require.

As Front of House Manager, you will facilitate and arrange the relevant training and support to staff members along with and deal with any HR related issues in accordance with company policy. In addition, you will build up strong relations with customers, building owners and facilities management, to ensure all Events are organised and run smoothly.

Benefits:

-Full Front of House Uniform provided,

-Full Training is provided to perform the role,

-SIA Training Provided,

-First Aid and Fire Marshall Training paid for within the role,

-Cycle to Work Scheme,

-1000s of discounts to multiple retailers, supermarkets and entertainment providers, shopping discounts, is only a little of what's on offer,

-Continuous Training provided,

-Apprenticeships available,

-Progression within the wider team,

-Mitie reward scheme,

-Our virtual GP service,

-Shares scheme,

-Private Medical care available,

Principal Accountabilities, Key activities Include but are not limited to:

-Run, organise all VIP Events for Head office.

-Support Front of House Staff throughout

-Sickness Management including, reporting and processing the RTW interview and paperwork

-Helping of 1:1s and performance reviews with all team members (either virtual or site visit)

-Ensure that a suite of operating procedures is in place and up to date

-Ensure that the QHSE site pack is in place and up to date

-Liaise directly with the local Mitie FM's with any maintenance issues

-Implement Operational procedures

-Leads and resourcing requirements of ‘Front of House' (FOH) and ‘Safe Working Champion' (SWC) teams to ensure high service levels and SHE Standards maintained

-Organising and processing of Security Paperwork

-Proactively seek customer feedback and make changes to ensure customer satisfaction

-Ensure a consistent and robust front of house service

-Be a key driver in delivering a customer excellence culture

-Support Emergency Procedures as necessary and support the coordination of fire evacuations/liaison with the fire brigade/emergency services if required.

-Develop effective relationships with the key stake holders, and client.

-Flexibility in working hours is essential for covering annual leave and sickness were necessary.

-Work to and fully understand a standard set of operating procedures processes that are implemented across the corporate facilities. Assist with regularly updating and reviewing.

-Raise building maintenance and compliance faults around the building to the Mitie Helpdesk and monitor until resolved.

-To ensure all customer requests are dealt with efficiently and effectively

-Driving improvements to process and operation based on external environment, customer feedback and Future of Work objectives

-Regular face to face / virtual meetings with local FMs and client / customers

-Management of HR Related Tasks

-Tracking / managing of any issues from the client / facilities

-Resolves customer issues / complaints to reasonable resolution

-Create, develop and manage data on utilisation with weekly reports

-Make prioritisation decisions where conflicting demands exist; manage space to facilitate events as required

-Apply appropriate levels of direct oversight to independently assure standards

-To conduct weekly and monthly meetings with updates and proposals with the Mitie senior Management Team.

-Front of House Monthly Audit

-Manage & Review the Improvement tracker

-Operational Issues & Change management

-Arrange and chair monthly Customer Meetings and focus group meetings

-Daily Operational management, resolve daily issues raised by FoH

-Complete customer feedback surveys

-Resolve daily issues raised by Front of House

-Managing disciplinary procedures / meetings

-Ensure staff members are up to date with on line training

-Assisting with pay enquiries

-Liaise with FM regarding any maintenance issues within the Link buildings

-Ensuring KPI's are adhered to

-Ensure FoH training to provide required services

-Resolve daily issues

KEY COMPETENCIES REQUIRED:

-Integrity, Sense of Urgency

-Self-Awareness, Big Picture Orientation

-Adaptability, Strategic Thinking

-Leadership & Vision, Effective Communicator

-Facilitator, Judgement & Tact

EXPERIENCE:

-Previous experience working in a highly regulated environment

-Good communicator,

-Planning skills, financial awareness

-Good organisational skills

-Willingness to learn and train to improve the business

Are you wanting a new challenge? Come and join our team!

You are enthusiastic about all things data related with a positive attitude
We are a high performing team with a passion for innovation and continuous improvement.
Together we can deliver an exemplary experience for our stakeholders and the Group


Do work that matters

The CommSec Data and Insights Centre of Excellence (COE) is a central Data and Analytics function under the Pace model that supports the delivery of Data and Analytics offerings and services at Pace. The COE?s mission is to provide trusted data, capabilities, and actionable insights in partnership with our stakeholders to drive customer experience, empower decision making and safeguard our data.  ?

See yourself in our team

We are the Insights and Decision Science Chapter within the COE is responsible for CommSec?s Insights and Analytics functions. We support the strategic decision-making process of the business by way of regular reporting, campaign marketing and remediation analytics. We are also ... Click here to view more detail / apply for Data Analytics Manager

We’re looking for a Sr. Technical Program Manager to join Procore’s Finance & Legal Technology team. In this role, you will accelerate the outcomes of the Finance & Legal Technology scrum teams by driving for clarity among the chaos and uniting cross-functional teams to operate with velocity. Finance & Legal Technology team builds highly scalable, reliable capability-based microservices for the Finance & Billing platform, event-based integrations with Finance & Billing SaaS applications like Zuora, Avalara, NetSuite, Concur, Coupa, and automates manual business processes.

As a Sr. Technical Program Manager, you will apply technical and program management expertise to lead cross-functional teams (Finance, eCommerce, Product, Compliance, Data & IT teams) and manage key work streams related to the Finance & Legal Technology portfolio. The Sr. Technical Program Manager will lead both large, cross-division functional teams and projects as well as narrow, strategic projects within the Finance & Legal Technology team. All will affect the organization’s long-term goals and objectives. The role requires routinely exercising independent judgment to determine the best methods for accomplishing work and achieving objectives.

This position reports to the Senior Director - Finance & Legal Technology and will be a hybrid remote/onsite role based in the Pune Procore office. We’re looking for someone to join us immediately.

What you’ll do:

• Partner with Business and Technology leaders to execute the strategy for one or more key programs to build Finance & Legal platform capabilities.
• Drive multi-year multi-phase program roadmaps, budgets, and resource allocation plans across multiple contributing teams.
• Develop program charters ensuring the scope aligns with business priorities.
• Develop & deliver program plans that encompass all phases of planning, implementation, production readiness, and support defining a cross-functional program structure.
• Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
• Establish program operating rhythms leading cross-functional meetings and fostering teamwork. Quickly and effectively identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.
• Communicate progress and report status, providing relevant insights across organizational boundaries and levels from individual contributors to senior executives.
• Manage and track program execution to ensure successful, high-quality, on-time delivery by working through risks, and interdependencies.
• Promote collaboration and coordination across broad categories of Stakeholders.
• Partner with business and product development leadership to identify benefits, and short- and long-term trade-offs and balance the needs of all stakeholders.
• Anticipate, recognize, and work through resistance or setbacks independently, and work well with others when conflicts arise. See opportunities, ensure alignment with objectives, find common ground, and promote understanding of alternative viewpoints before driving for closure and cooperation.
• Partner with other Technical Program Managers to define, socialize, and implement organization-wide processes.

What we’re looking for:

• BS/MS in Computer Science, Engineering, Math, or a related field, experience in leading multiple initiatives is strongly desired.
• 8+ years of Program Management experience, including 6 or more years leading multiple complex technology-focused programs
• Self-starter able to track complex and/or large volumes of details (technical and program-related), manage and coordinate with 5-10 scrum teams across multiple sites
• Excellent leadership and interpersonal skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.
• Outstanding communication skills appropriate for engineers and executive-level audiences. Ability to communicate goals of programs, relationship to business goals, and provide summarized executive views, while also being able to get into the details. Self-awareness of what to share with each audience.
• Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries for the delivery of best outcomes.
• Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile, and Scrum development methodologies.
• Knowledge of accounting, billing, and payment processing concepts and experience with finance (ERP), billing applications, and payment processors preferred

Job Description:
We have an amazing opportunity for a Data Platform Manager to join our Data Governance & Analytics team within Digital & Technology. As Data Platform Manager, you will be critical to the strategic direction, scaling, design, development, and operation of our Enterprise Data Platform, including the Azure Data Environment and Power BI / Fabric Capacity. You will spend your days leading a team of technical engineers and specialists to enhance the capability and performance of the data platform, including pipelines and curated dataflows/datasets, key to delivering data products for internal and external stakeholders.

The team?s portfolio has grown with an enterprise-wide analytics program and the team supports data products delivering financial optimization, performance and compliance insights. Working across the organisation and with other key transformation projects, the team are moving into the next phase of data expansion, optimisation and exploration of advanced analytics leveraging the data platform, whilst ... Click here to view more detail / apply for Data Platform Manager

Technology Manager - Automation







Primary Location:  Perth, AU







Join an industry leader and make a positive change in the sustainable use of the worlds natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Job posting end date: 05/02/2024       Working with the Equipment Sales Team in Asia-Pacific, we are seeking a successful,




... Click here to view more detail / apply for Technology Manager ? Automation

Benefits Summary

· Basic up to $3800 + AWS + Variable Bonus

· Mondays – Fridays; 8:30am-5:30pm

· Bukit Batok

· Grab car can claim company as need to go out meet client

Job Description

· Develop a thorough understanding of our complete range of product

· Responsible for preparing quotations, proposal according to customers' requirements

· Plan sales visits, customer calls

· Service existing clients and proactively identify and develop new customers and markets

· Conduct product training and presentation to customers

· Follow up on sales lead, sales orders and deliveries

· Provide application/product support to customers and internal sales team

· Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.

· Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.

Job Requirements

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic
• No experience required/ Entry level candidates are welcome to apply
• Passion for automation, with creative and adaptive approaches
• Good communication skill and ability to communicate technical concepts clearly and effectively
• Training on products will be provided.

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We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Advancing careers. Advancing everyday life.
Glencore Coal Assets Australia Newcastle/New South Wales/Australia   
Glencore Coal Assets Australia (GCAA) has an exciting opportunity for an Application Managed Services Manager to join our team in Newcastle office. As an Application Managed Services Manager, you will play a critical role in overseeing the relationships with external vendors providing Application Management Services and implementing changes within our organisation.

Reporting to the Group Manager ? Applications (IS) you will be responsible for managing vendor relationships, overseeing vendor performance, and facilitating the implementation of changes to processes, systems, and technologies. This role requires a blend of vendor management expertise, change management skills, and a deep understanding of application systems and their associated services.

You will have a Bachelor?s degree in Computer Science, Information Technology, or a related field with proven experience in vendor management, change management, and service delivery management, ... Click here to view more detail / apply for Application Managed Services Manager

About Us
With over 85 years of tangible impact, we have carved out our place as a leader in water infrastructure across Australia and New Zealand. Embrace the opportunity to be part of our dynamic team creating the future of water future for generations to come. Your expertise and dedication will play a pivotal role in our continued success and be a driving force in our journey towards a water-resilient world.
The Opportunity
We currently have a new opportunity for a seasoned Group Information Technology Manager who will provide the vision and leadership for designing, developing and implementing IT initiatives. With your expertise, you will develop and implement a comprehensive technology strategy aligned to the technology and organisational objectives.
Your strength lies in:

Developing and implementing an IT strategy in line with budget
Overseeing the design, implementation, and maintenance of technology infrastructure

... Click here to view more detail / apply for Group Information Technology Manager

Job Description 
As Delivery Manager you will deliver specific products or transformation through a multidisciplinary and highly skilled digital team. You will be adept at delivering complex digital projects, 
breaking down barriers for your team, planning at a higher level and getting into details to make 
things happen when needed. You will be core to decisions that build high performing teams and 
the continual incremental delivery of quality solutions 
Responsibilities: 
 Deliver projects and products using the appropriate agile project management methodology 
and learning. 
 Work with the Product Managers to define the roadmap for any given product and translate 
into user stories 
 Lead the collaborative and dynamic planning process - prioritizing the work that needs to be 
done against the capacity and capability of the team 
 Ensure all products are built to an appropriate level of quality 
 Actively participate in the delivery manager community, where you share and re-apply skills and 
knowledge bringing in best practice. 
 Supporting and guiding the teams in continually improving their standards, while they deliver. 
 Identify key business objectives and provide solution recommendations 
 Ensure delivery processes are efficient and cost effective. 
 Become the single point of contact for delivery and act as an advocate between the product 
and Engineering Department.

We are looking for a Maintenance Manager to manage a team of support engineers (both local and offshore) for System Maintenance to support Govt Project.

Office at AMK.

CAT 2 Security Clearance.

Responsibilities:

Maintenance & System Activities:

• Ensure preventive and corrective maintenance activities are performed promptly in good quality
• Providing support to Customers for any System security review and audit activities
• Review and refine SOPs in place in incident Management:
• Ensure 24/7 Service Level Agreement (SLA) is met as the system is a mission-critical Ops system
• Maintaining a log of all support cases, the time to resolve them, and the solutions. For problems that require third-party contractors for troubleshooting and rectification, Project Manager shall follow through with the third-party contractors.
• Provide Incident Reports with root cause analysis and resolution details.

Change Request:

• Manage Change Requests and implementation of Change Request. Note that urgent CRs may need to be assessed and communicated with customers with a short turnaround time.

Project Management:

• Provide monthly reports on time and conduct regular meetings with customers for updates

Requirement:

• Degree in Computer Science or IT-related disciplines.
• Minimally 3-5 Year of experience as an IT System Maintenance Manager.
• Preferably with experience managing large-scale IT enterprise projects (>15M$).
• Possess good analytical skills and ability to communicate with customers at all levels. Ability to write and present to customers at all levels
• 5 day week at AMK

Maestro HR

damien lee tian hong

R1106726

16C8462