Total 9 Director/C-Level Operations Manager job vacancies in Administrative / Clerical category in The United States of America

A Vacancy at Pennine Care NHS Foundation Trust.


Exciting opportunity to work in the Enhanced Recovery Services Care Hub (formerly Rehabilitation & High Support) part of the Specialist Network.

The post-holder will provide comprehensive personal assistant support to the Associate Director of Operations. They should be flexible and use own initiative to plan their workload, dependent upon the priorities and requirements at the time.

The Post-Holder will require excellent organisation skills be efficient, and able to use initiative, have a consistently high professional approach and high measure of independent judgement, including sensitivity, discretion and confidentiality.

The Post-Holder will be required to be flexible and willing to increase own professional skills and development.

The role is challenging and fast-paced with competing priorities requiring excellent administration and communication skills both verbal and written when dealing with all levels of staff, managers, and service users within and outside of the Trust.

The service provides inpatient care for males and females aged 18+ to 65 years of age in step-down, recovery and PICU inpatient units across the footprint of Oldham, Rochdale, Tameside and Stockport. Some units are based on hospital sites and some are standalone units.

Management and Communication
• Manage the AD's workload ensuring all urgent/sensitive issues are dealt with timely.
• Handle queries/information requests.
• Act as main point of contact for internal/external contacts.
• Handle/Communicate complex/sensitive information internally/externally.
• Liaise with AD re priorities, adjusting diary and workload accordingly.
• Ensure documents/actions for meetings are prepared on time.

• Maintain efficient/accessible systems to track responses/queries.

Communication Management
• Deal with all communications timely.
• Monitor emails daily; flagging tasks to AD, and archiving.

• Bring urgent matters to the attention of AD.

Diary Management
• Manage AD's diary efficiently and effectively. Arrange internal/external meetings/conferences/seminars/training courses. Make Travel/Accommodation/Room/Catering Bookings
• Ensure cover arrangements are in place in AD's absence.
Administration
• Prepare draft agendas, collate information, distribute paperwork, track actions and take minutes as required.
• Prepare presentations, reports and briefing papers using varied formats.
• Organise/maintain efficient electronic filing systems, including recording, sorting, archiving documents in accordance with Trust Policy.
• Order stock/non-stock items as required.
• Undertake training in new technology and participation in personal development and implementation of new skills/systems.
• Perform routine tasks for members of the Senior Management Team as requested.



The Enhanced Recovery Service (RHS) covers Oldham, Rochdale, Tameside and Stockport.

We provide Inpatient beds for Males and Females aged 18 to 65 years of age. Services include Low Secure Recovery, Step-down, and Male and Female PICU beds. Some on hospital sites and some are standalone units.





Please note essential criteria of the person specification to aid in your application.

Education/Qualifications/Certificates

Experience

Knowledge

Skills and Abilities

Work Related Circumstances.


This advert closes on Tuesday 7 May 2024

Please note essential criteria of the person specification to aid in your application. Education/Qualifications/Certificates Experience Knowledge Skills and Abilities Work Related Circumstances.

Job Description

Le Directeur, Stratégie & opérations commerciales est un leader stratégique axé sur les résultats, responsable de la supervision des activités commerciales, des services à la clientèle, de la planification de la demande, des prévisions des ventes et des programmes de soutien aux patients de l'organisation. Ce poste joue un rôle essentiel dans la génération de revenus, tout en assurant un soutien exceptionnel à la clientèle et une expérience patient de qualité. Dans ce rôle, vous mettrez à profit vos solides compétences analytiques, opérationnelles et en leadership pour collaborer avec des équipes pluridisciplinaires et favoriser l'excellence opérationnelle. Votre capacité à naviguer dans des exigences de conformité complexes, à établir des partenariats stratégiques et à favoriser une culture d'innovation seront des atouts clés.

Ce que vous ferez:

• Établir une direction stratégique et une vision pour l'équipe centrée sur la création de valeur pour les clients et l'établissement de notre compagnie en tant que partenaire de confiance.

• Assurer un leadership stratégique et opérationnel dans les opérations des canaux de distribution, tels que les grossistes et les chaînes de pharmacies, afin de renforcer la présence sur le marché, le chiffre d'affaires et le succès à long terme.

• Superviser les stratégies, les contrats et les négociations avec les partenaires commerciaux, ainsi que surveiller les tendances du marché et les activités des concurrents pour identifier les opportunités et les risques.

• Identifier et établir des partenariats commerciaux stratégiques pour stimuler la croissance et l'innovation, en collaboration avec les parties prenantes internes/externes et les partenaires commerciaux.

• Veiller à la prestation de services exceptionnels à la clientèle, en mettant en œuvre des processus, des indicateurs clés de performance et des systèmes pour améliorer l'engagement et le soutien à la clientèle.

• Assurer une supervision opérationnelle des prévisions des ventes et de la planification de la demande, avec une attention particulière à l'optimisation et à l'excellence de l'exécution, en travaillant en étroite collaboration avec les équipes de vente et de marketing pour analyser les tendances du marché, la demande des clients et les données historiques afin de prévoir les ventes et les besoins en inventaire.

• Fournir une orientation stratégique et une supervision du développement et de l'exécution des programmes de soutien aux patients, y compris le soutien au remboursement et les programmes d'aide aux patients.

• Travailler en étroite collaboration avec les équipes internes et les fournisseurs externes pour garantir l'efficacité des programmes de soutien aux patients et la conformité aux procédures opérationnelles standard, aux politiques de l'entreprise et aux réglementations de l'industrie.

• Collaborer étroitement avec des équipes pluridisciplinaires, notamment le marketing, les finances, la chaîne d'approvisionnement, la qualité et la réglementation, pour promouvoir des stratégies commerciales intégrées.

• Établir des indicateurs de performance et mettre en place des systèmes de rapport solides qui permettent de surveiller les performances des opérations commerciales, de fournir des informations exploitables et de faciliter la prise de décision basée sur les données.

Ce dont vous aurez besoin:

• Baccalauréat en administration des affaires, finance, opérations ou dans un domaine connexe

• Vaste expérience dans les opérations commerciales et les relations, ainsi que dans la planification de la demande

• Expérience démontrée dans le développement et la gestion de partenariats fructueux

• Solides compétences en leadership avec la capacité de motiver et d'inspirer des équipes

• Excellentes compétences analytiques et capacité à résoudre des problèmes, avec une démarche axée sur les données pour la prise de décisions

• Solides compétences en communication et en relations interpersonnelles

• Compétences exceptionnelles en leadership et capacité à gérer plusieurs parties prenantes à différents niveaux

• Connaissance des réglementations de l'industrie pharmaceutique, de la conformité et des tendances du marché

• Maîtrise de l'utilisation d'outils d'analyse et de prévision avancée, un atout

• Haut niveau d'intégrité et de normes éthiques.

• Bilingue (français et anglais)

Conformément à la Stratégie de milieu de travail hybride de notre entreprise, ce poste sera exécuté au moyen d’une combinaison de travail à distance et de travail en personne (siège social de Kirkland ou Toronto) en fonction de la nature du travail à effectuer.

Nous sommes fiers d'être une entreprise qui embrasse la valeur de rassembler des personnes diversifiées, talentueuses et engagées. La façon la plus rapide d’innover est de rassembler des gens de diverses opinions dans un environnement inclusif. Nous encourageons nos collègues à remettre en question avec respect les problèmes de réflexion et d’approche de l’un et de l’autre. Nous sommes un employeur souscrivant au principe de l’égalité d’accès à l’emploi et nous sommes déterminés à favoriser un milieu de travail inclusif et diversifié.

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

The Director of Strategy and Commercial Operations is a strategic and results-driven leader responsible for overseeing trade activities, customer services, demand planning, sales forecasting, and patient support programs for the organization. This position plays a critical role in contributing to revenue generation, while driving exceptional customer support and patient experience. In this role, you will leverage your strong analytical, operational, and leadership skills to collaborate with cross-functional teams and drive operational excellence. Your ability to navigate complex compliance requirements, build strategic partnerships, and foster a culture of innovation will be key assets.

What you will do:

• Establish a strategic direction and vision for the team anchored in driving customer value and establishing our company as a trusted partner.

• Ensure strategic and operational leadership in trade channel operations, such as wholesalers and pharmacy chain, to drive market presence, revenue, and long-term success.

• Oversee strategies, contracts, and negotiations with trade partners, as well as monitor market trends and competitor activities to identify opportunities and risks.

• Identify and establish strategic business partnerships to drive growth and innovation, in collaboration with internal / external stakeholders and business partners.

• Ensure the delivery of exceptional customer services, implementing processes, key performance metrics and systems to enhance customer services engagement and support.

• Maintain operational oversight on sales forecasting and demand planning, with a keen attention to optimization and execution excellence, working closely with sales and marketing teams to analyze market trends, customer demand, and historical data to forecast sales and inventory needs.

• Provide strategic direction and oversight of the development and execution of patient support programs, including reimbursement support and patient assistance programs.

• Work closely with internal teams and external vendors to ensure patient support programs effectiveness and compliance to standard operating procedures, corporate policies and industry regulations.

• Collaborate closely with cross-functional teams, including marketing, finance, supply chain, quality, and regulatory, to drive integrated business strategies.

• Establish performance metrics and implement robust reporting systems that enable the monitoring of commercial operations performance, providing actionable insights and facilitating data-driven decision-making.

What you will need:

• Bachelor’s degree in business administration, finance, operations, or a related field

• Extensive experience in commercial operations & relations, as well as demand planning

• Proven track record of successful partnership development and management

• Strong leadership skills with the ability to motivate and inspire teams

• Excellent analytical and problem-solving abilities, with a data-driven approach to decision making Strong communication and interpersonal skills

• Exceptional leadership skills and ability to manage multiple stakeholders at various levels

• Knowledge of pharmaceutical industry regulations, compliance, and market trends

• Proficiency in using advanced analytics and forecasting tools an asset

• High integrity, compliance and ethics standards

• Bilingual (French & English)

In line with our Company’s Hybrid Workplace Strategy, this position will be performed through a combination of remote work and in-person (Kirkland Head Office or Toronto) based on the nature of work to be done.
 

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

About the role

GroupM Nexus is seeking a smart, enthusiastic individual to become an integral part of our Advertising Operations team. Our team is responsible for ad serving, creative asset management, web analytics, ad verification and the implementation of other optimisation technologies associated with the execution of digital advertising – and for ensuring digital campaigns are launched on time and run accurately. We provide consultancy to our clients and colleagues and are at the centre of all things tech within the agency. Our team is structured to provide a tailored approach that is both flexible and adaptable to align to our clients needs.

In this job, you'll be accountable for managing and supporting the Ad Operation team, leading and developing future proof workflows and processes to ensure we continue to deliver best-in-class ad operation tools. You'll also be designing specialised Ad Tech solutions across our portfolio of clients, using your knowledge of ad serving systems, Ad tech tools and other new and emerging technologies, to direct and advise stakeholders on the best course of action to obtain the best solution. You will also be working closely with other technology and data strategists, to ensure accurate measurement and tracking across clients’ campaigns .

Some of the things we’d like you to do:

• Manage and develop team members, including their successful induction into the team, the continual assessment of their needs, the delivery of training, and development of their Advertising Operations career.
• Support the recruitment of Advertising Operations resources; help manage and motivate the team on a day-to-day basis; ensuring appropriate resource allocation across clients, efficient workflow and flawless output
• Serves as a key escalation point or project lead (if required) for both internal and external stakeholder for clients and campaigns matters relating to Ad Operations such as;
  • Supporting the team in their daily campaign monitoring efforts to ensure campaigns are running as expected, providing optimization recommendations and escalating to third parties when appropriate.
  • Supporting in the evaluation of workflows and processes in order to streamline cross team functions while keeping us organised and efficient.
  • Supporting the development, implementation and management of Ad Operation standards and best practices across regional/ local teams in APAC.
  • Supporting the project management of creative specification requirements and digital asset delivery; coordinating timelines and leading communications with our agency partners.
• Maintain a high quality standard for the Ad Operations department to ensure 100% operational accuracy.
• Leading the Ad Operations Essence Media Health Check consulting service component on a client to client basis.
• Constantly seek new opportunities to drive added value through efficiency for clients while protecting their investment.
• Execute class-leading campaign tracking implementation strategies through Tag Management Systems as well as creating bespoke tracking code for complex mapping when necessary.
• Serve as a strategic partner for interdepartmental questions; attend internal meetings providing updates or consultation as needed.
• Present in internal team meetings and participate in client meetings.
• Support team leadership in the continual assessment of ad tech platforms and tools; and help lead in testing of different products, including client recommendations, implementations and consulting.
• Project manage and drive ownership of internal initiatives.
• Support client deliverables and projects on an ad-hoc basis.
• Act as an ambassador of ad operations across the agency. Train new starters and continually educate teams on recent developments; building advocacy across the agency.

A bit about yourself:

• 7+ years’ experience in ad operations
• A strong work ethic; able to work under pressure, meet deadlines and deliver results
• Well-developed organizational and project management skills, to ensure you can keep on top of your own and others workloads
• Fine-tuned communication, presentation and influencing skills; with an ability to think creatively and present in a manner that inspires and excites
• Computer literate with superior knowledge of Excel and a strong interest in internet technologies and media
• Knowledge of web technologies including HTML, JavaScript or PHP.
• Diligent with a strong attention to detail and able to deliver projects effectively and efficiently.
• You need to have a solution-based & active mindset, with ability to translate ideas to actions and answer business problems.
• Ability to prioritise a complex mix of work and manage time effectively
• Have an active interest in everything digital and advocate spotting and voicing new trends in the digital advertising industry.
• Thorough and investigative with the ability to identify ‘sales speak’ vs real benefits of a technology
• Able to develop relationships and motivate suppliers and internal team members
• Desire to learn and be part of a dynamic growing team
• Experience of working with Campaign Manager 360, Sizmek, AdForm and other 3rd party ad servers
• Experience of working with DSPs, DMPs, Tag Management Systems or Site and App Analytics tools would be a distinct advantage
• Good knowledge of Information Governance rules and Data Privacy Policies.
• Excellent verbal & written communication skills

More about GroupM Nexus

GroupM makes advertising work better for people.

GroupM Nexus comprise world-leading addressable specialists who provide media activation services and proprietary solutions that limit risks and guarantee outcomes.

Underpinned by our digital media philosophy – everything that can be addressable, should be, as long as it translates into value for our clients – GroupM Nexus offer addressable solutions across Search, Social, Programmatic, Ad Ops, and eCommerce.

As the largest media investment company in the world, we are agency partners to 1 out of 2 Top 100 global brands, representing more than $50 billion in media spend globally.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

In addition, you will: Have knowledge and understanding of good governance and Board assurance Have experience working in a large, multi-professional organisation, supporting at very senior manager level. Be able to prioritise and make judgements involving highly complex or sensitive issues

Job Posting: Personal Assistant to Sales & Operations Director

Salary range: SGD4,000 to SGD6,000

Location: Singapore, Bukit Merah

About the Role: We are seeking a highly motivated and organized Personal Assistant to support our Client as their Sales & Operations Director in a fast-paced and dynamic working environment. As the Personal Assistant, you will play a crucial role in providing administrative and secretarial support to ensure smooth operations and effective communication within the company and with our valued clients.

Key Duties & Responsibilities:

• Conduct research and handle confidential-related matters.
• Maintain an efficient filing system for internal, external, and confidential business documents.
• Represent the Director by attending meetings and corporate events when required.
• Manage and organize appointments with clients and key business partners, including arranging venues when necessary.
• Assist in calendar management, agenda preparation, email drafting, and phone calls.
• Respond to selective emails to vendors, business partners, and suppliers on behalf of the Director.
• Prepare presentation materials as needed.
• Handle professional and courteous telephone screening and liaise with internal and external contacts.
• Schedule conference calls and video conferences when required.
• Take minutes for major meetings and notes for internal and external discussions.
• Follow up on action items after meetings and discussions.
• Greet and coordinate guests and visitors.
• Assist in talent recruitment for selected key positions in collaboration with the HR department.
• Organize team bonding events and gatherings.
• Assist in official errands, such as collection and delivery of hand-held items (e.g., corporate gifts).
• Occasionally assist in the Director's errands, such as bill payment and appointment arrangements.
• Help establish connections with selected business partners to generate new sources of revenue and promote the company's brand through active business meetings and events.
• Handle any other ad-hoc duties as required.

Job Role Requirements:

• Minimum degree holder in business management or a related field.
• At least 3 years of relevant experience.
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint).
• Strong interpersonal skills with excellent oral, written, and verbal communication abilities.
• The ideal candidate will be fluent in Mandarin and comfortable speaking and translating to Chinese counterparts.
• Capable of effective communication via phone, email, video, and presentations with business contacts.
• Able to assist in teams and manage online meetings via Zoom.
• Independent, resourceful, and a team player.
• Meticulous and well-organized.
• Positive working attitude, trustworthiness, and eagerness to learn.
• Adaptable to a fast-paced working environment.
• Preferred Candidates with fluency in business communications for handling meetings with C-suite/managerial level counterparts.
• A valid Singapore driving license is a plus (but not mandatory).
• Sales/customer service relationship background is advantageous.
• Candidates with short notice or immediate availability will be prioritized.

Our Client’s HR benefits include (but are not limited to):

• Medical Insurance
• Birthday Leave
• Family Care Leave
• Exam Leave
• Marriage Token & Marriage Leave
• Yearly Gadget Claim
• Yearly Optical Claim
• Yearly Dental Claim
• Completion Bonus
• Business Traveling Opportunities

We welcome your application if you are enthusiastic about becoming an essential part of our client’s team and believe you have what it takes to excel in this role. Please provide your updated resume, cover letter, and relevant supporting documents.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

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Responsible for the overall administrative position of department, participating in and supporting administrative work where necessary. Manage the designated administration team, through regular one to one meetings, annual appraisal and objective setting, performance management and the full range of employee relations areas. Participate in the recruitment processes for the designated administration team in accordance with Trust policies. Assist with the efficient running of the department on a daytoday basis, problem solving as appropriate. Follow departmental protocols and be responsible for the management of improvements to working practices in conjunction with Senior Management Team. Act as Health Roster Lead, managing all aspects of the Health Roster system and ensure system is updated and maintained at all times. Responsible for ensuring administrative work for the department is completed by the admin team as agreed with the Senior Management and/or members of the senior clinical team. See Job Description for further information

Major duties include but are not limited to:

• Determine program goals and objectives, and develops short and long-range plans for achieving them, in conjunction with the overall plans of the MS consistent with the strategic planning process
• Oversee a comprehensive evaluation of program goals and objectives and makes necessary adjustments to improve delivery of assigned services;
• Establish local policy in such areas as program emphasis and operating guidelines;
• Administer a system for the development and communication of program policies and procedures in accordance with new or existing rules and regulations, and ensures adherence to them;
• Administer a management reporting system which provides appropriate data for decision making in such areas as: workforce planning, organizational improvements; changes in delegations of authority; position management; and coordination among the center's programs and services.
• Develop, with the participation of subordinate Deputy Associate Directors (DAD) and managers, fiscal year plans that meet the objectives of current and proposed programs;
• Develop a balanced financial plan designed to meet realistic needs of the facility and MS; makes important decisions substantially affecting economy of operations expenses without impairing assigned activities through management assessment, cost effective position management techniques, reorganization, methods improvements, and automation;
• Ensure that utilization of available resources is in line with plan or modified through recurring review;
• Allocate available resources to provide the best possible outcomes in line with established priorities;
• As the accountable official, obtains accomplishments from staff in effective utilization of resources as related to budget, manpower, equipment, contractual services, physical facility needs and FTE control;
• Protect integrity of the budget, position management, classification and other processes to ensure compliance with existing regulations;
• Take timely corrective action where delegated responsibilities are not being properly applied or executed.
• Prioritize major work efforts;
• Evaluate the performance of the management team;
• Give advice, counsel, or instruction;
• Interview and tentatively select candidates for key centralized positions, and recommending appointment, promotion of reassignment involving such positions; and
• Hear and resolve appropriate complaints and grievances, referring those to the Chief Operations Officer which cannot be resolved at the facility

Work Schedule: Full-time, Monday-Friday, 7:00am - 3:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position is authorized for telework with 50 miles radius of a Member Services Health Resource Center location (please see locations).
Remote: This is not a remote position.
Position Description/PD#: Supervisory Administrative Services Manager (HRC Deputy Director)/PD007200
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Required

Starting at $116,393 Per Year (GS 14)

As Deputy Assistant Director, Administrative Operations, you will be responsible for:

• Independently planning and directing the mission support and management functions and working directly with high-level managers on various Homeland Security Investigations (HSI) activities or programs.
• Providing leadership for the following functions: budget/finance; recruitment, staffing and personnel administration; resources management.
• Information technology and infrastructure management; mission support training; workforce development; long and short-term strategic planning; FOIA administration and implementation; development and oversight of all HSI administrative policies, procedures, and delegation orders; and coordination of all congressional and public strategies related to HSI resources.
• Overseeing and reviewing the expenditure of appropriated funds on a regular basis and assuring effective expenditure of these funds.
• Developing plans and financial estimates for each HSI program for the annual ICE Departmental Budget submission.
• Providing executive level guidance to field and headquarters managers in resolving disputes concerning program priorities and direction and deciding courses of action.
• Developing, evaluating, and implementing policy for the agency-wide investigative and administrative programs.
• Providing executive level direction in planning long-range activities and conducting extensive evaluation of program goals and objectives and directing adjustments to assure each complies with the rapidly changing and expanding agency mission.
• Collaborating with both internal and external resource management stakeholders.

Starting at $141,022 Per Year (ES 00)