Total 4,835 Manager job vacancies in Customer Service category in The United States of America

Job Description:














As the Customer Development Manager  you will be accountable for delivering business segment objectives and to share customer volume by delivering sales strategic objectives at the lowest possible cost. You will also be responsible for developing and implementing comprehensive customer business plans to deliver annual operating plan.

What are we looking for?

Prior customer facing sales experience preferred
Natural drive for results and a high desire to achieve success in a team environment
Support the Mars Petcare Strategy in Action and the Strategic Channel prioritisation that has been established within the Sales organisation
Play a critical role in delivering growth opportunities and improvements
Proven ability to implement category strategies both with customers and a field level



What will be your key responsibilities?

Manage new line and promotional submission forms
Performance reporting including routinely evaluating performance and investment using various data platforms to deliver optimised solutions for Mars and
... Click here to view more detail / apply for Customer Development Manager

Singapore Brain Development Centre was established in 2005 and stands as one of the pioneer centres providing cognitive-developmental training to help children succeed in life. Brain Training, Sensory Integration, and more!

We are looking for meticulous, outgoing and confident individuals to assist in the running of the learning centre's operations, ensuring the delivery of high-quality services. This role requires leadership skills, effective communication, and the ability to multitask in a fast-paced environment.

1. Manage the day-to-day operations of the centre, ensuring that our centre operates smoothly and service delivered is of exceptional quality.

2. Handle client inquiries and feedback in a timely and professional manner.

3. Supervise and mentor centre staffs, providing guidance and support as needed.

4. Collaborate with other departments within the organisation to coordinate services and achieve organisational goals.

5. Ensure compliance with all relevant regulations and guidelines.

6. Oversee the implementation of new initiatives, monitoring progress and making adjustments as necessary.

7. Develop and execute strategic plans to achieve growth targets.

8. Identify opportunities for revenue growth and cost-saving measures.

Qualifications:

- Bachelor's degree in Business Administration, Education, Psychology, or a related field;

- Minimum 2-3 years experience. Proven experience in a managerial role, preferably in the education or service industry.

- Strong leadership and team-building skills, with the ability to motivate staff.

- Excellent communication and interpersonal abilities.

- Good organisational and time management skills, Results-oriented mindset.

- Ability to work on weekends.

Relevant trade or tertiary qualifications
Experience managing a service workshop and team
Ability to travel and be flexible with work hours

At Bosch Rexroth
We offer:

Exciting, challenging and rewarding position with a market leading company
Tool of Trade Vehicle & Fuel Card
Social Events and team building
Staff discounts on Bosch and affiliated-brand products
Employee Assistance Program

Agency applications will not be accepted for this position.
If this is the challenge you are looking for, please apply now.
About Bosch Rexroth
Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units, systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A global company with over 400,000 employees worldwide, a career at Bosch Rexroth offers a diverse spectrum of experience within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate.

Plan, co-ordinate and control
... Click here to view more detail / apply for Service Manager WA

Temp Full-Time role available until June 2025 in Seven Hills and Parramatta



5 weeks leave, gym membership, an insurance discount and car allowance.



Salary packaging benefits that can increase your take-home pay.


Diversity and Inclusion Statement: Northcott is dedicated to fostering a diverse and inclusive workplace. We encourage individuals with invisible disabilities to apply and are ready to make the necessary adjustments to support your application and employment experience. Reach out to our Diversity, Equity, and Inclusion team at for assistance or to discuss your individual needs.
Who are we?
The NDIS Partners in the Community Program (PITC) supports the implementation of the National Disability Insurance Scheme (NDIS) locally.
As an NDIA partner, Northcott will deliver the NDIS Early Childhood Approach (ECA) service to local communities in Northern NSW, Mid North Coast, Hunter New England, North
... Click here to view more detail / apply for Early Childhood Service Manager

$134, 948 annual salary super
Full Time monthly ADO
Fully maintained company car
Your Role

Reporting to the Facility Manager you will be responsible for the overall day to day operations and governance for the delivery of clinical and direct client care.
You will be required to have oversight and manage monitoring systems to ensure good clinical governance within the service. This includes:

Provide Clinical expertise
Lead and manage clinical and the direct care employees
Deliver innovative care and services
Meet client care needs and required outcomes within the facility
Foster internal and external relationships
Implement continuous improvement activities
Ensure the facility meets accreditation requirements at all time

This role is supported locally with Clinical Nurses', Registered nurse coverage 24/7 ensuring the facility fosters and maintains a culture of person ... Click here to view more detail / apply for Clinical Care Manager ? Mackay

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

15th April, 2024 What's the Role?Within the medium sized Residential Aged Care Facility located in Bunbury the Care Manager is responsible for the ensuring compliance with regulations and quality standards and providing leadership to the healthcare team.The Responsibilities and Duties: Implementing and maintaining a person-centred care model to enhance resident wellness and engagement. Ensuring compliance with legislative requirements and upholding Aged Care Quality Standards. Optimising AN-ACC funding for efficient financial support. Providing professional leadership to clinical and allied health team members, developing care plans, monitoring care quality, and fostering effective communication with residents, families, and stakeholders. The Successful Candidate: Tertiary qualification in Nursing with AHPRA Registration Prior experience in a similar role  Familiarity with Aged Care Quality Standards and relevant legislation The ability cultivate meaningful connections with residents, staff, and families.     Benefits included:  Competitive salary package Relocation assistance if needed Large Company with growth & Development  4 weeks annual leave per year!  Other…

Click here to view more detail / apply for Care Manager

15th April, 2024 What's the Role?Within the medium sized Residential Aged Care Facility located close to Beenleigh, the Care Manager is responsible for the ensuring compliance with regulations and quality standards and providing leadership to the healthcare team.The Responsibilities and Duties: Implementing and maintaining a person-centred care model to enhance resident wellness and engagement. Ensuring compliance with legislative requirements and upholding Aged Care Quality Standards. Optimising AN-ACC funding for efficient financial support. Providing professional leadership to clinical and allied health team members, developing care plans, monitoring care quality, and fostering effective communication with residents, families, and stakeholders. The Successful Candidate: Tertiary qualification in Nursing with AHPRA Registration Prior experience in a similar role  Familiarity with Aged Care Quality Standards and relevant legislation The ability cultivate meaningful connections with residents, staff, and families.     Benefits included:  Competitive salary package Make a different in aged care! Growth & Development  4 weeks annual leave per year!  Other…

Click here to view more detail / apply for Care Manager

Key Results Areas To be responsible for the professional management and development of a designated clinical environment, including a T3 CAMHS service and a Single Point of Access service, ensuring the provision of sufficient resources and opportunities to deliver person centred nursing care, involving young persons and carers. To manage the operational aspects of recruitment and deployment of people within a designated area of work. To ensure the training environment is appropriate and robust meeting training needs. To be responsible for the identification of learning and development needs; to plan how these will be met and evaluate the effectiveness for staff and impact on care. Clinical To ensure the environment is conducive to recovery and the development of independence. To supervise and critically evaluate the clinical management of service areas as applicable. To work as a member of the MDT in management of care and responses to complex case presentations. To develop measures to ensure that customs, individuality, values, sexuality and spiritual beliefs, activity are respected in supporting the individual to fulfil these. To develop measures to monitor the provision of therapeutic activities, emotional support, and stability to clients to ensure effective engagement whilst maintaining professional boundaries. To create, develop and maintain professional supportive relationships with all members of staff with other professionals and agencies. To empower clinical staff to take on a wider range of clinical roles and responsibilities. To lead on and participate in research and development activities as required, to improve the quality of care. Communication To develop tools to ensure the recording of all contacts with service young persons in case notes in line with Trust record keeping policy. To ensure effective communication with young persons, relatives and carers, visitors, staff, and others. To ensure that all communication takes place in a manner that is consistent with legislation, policies, and procedures. To develop measures to improve communications where barriers exist. To ensure that consent to intervention or assessment is sought in a manner that is meaningful to the service user. To communicate with people in a manner that is consistent with their level of understanding, culture, and background. Quality To evaluate data from service monitoring against national and local policies and developing project plans to ensure service improvement. To ensure shared decision making with service user involvement in all aspects of their care. To seek contributions and suggestions for the improvement of services. To act upon concerns of others regarding clinical work or work environment. To present a positive image of the services and Trust. To work effectively in own services and as part of the whole organisation. To monitor the availability of supervision and preceptorship. To monitor and regularly audit structures that are in place for effective appraisal, personal development, and performance management. To ensure that care is planned and delivered in a manner that is consistent with the evidence-based practice, policies and procedures and the management of risk. Risk Assessment To understand the range of risks potentially faced by the service group. To work in partnership with others to identify and assess the nature, location, and seriousness of the particular risks. To recognise potential crisis situations and act responsively and responsibly, to resolve the situation seeking assistance if required. To be aware of the potential for vulnerability and abuse amongst the young persons/families and using the local policy to inform appropriate personnel in line with safeguarding vulnerable adults and children and Trust policies. To coordinate risk management plans relating to safeguarding adults and children and maintain an accurate record of risk, actions taken and investigations. To oversee the Trust Lone Working Policy ensuring that home visiting, and any autonomous activity is effectively reported and logged. To work with other members of the multi-agency team to plan, monitor and review the effectiveness of the risk management plan. To take all possible precautions to safeguard the welfare and safety of staff, young persons, visitors, and the public, by implementing all policies related to health, safety, security, and risk. To coordinate risk management plans relating to child protection and the protection of vulnerable adults and maintain an accurate record of risk, actions taken and investigations. Professional/Personal Development To receive supervision and participate in appraisal and performance development. To ensure attendance at all Trust essential training. To identify personal development needs and set personal development objectives in discussion with reviewer. To monitor the orientation and induction of all staff new to the service. To contribute to the experience of learners To ensure the development of an environment that is conducive to learning, promoting staff development and involvement. To teach qualified and unqualified staff including students in all aspects as required. To evaluate the effectiveness of learning and development, informed by learners. To participate in the Trust professional development strategy. Management To manage and provide strategic leadership to senior staff/clinicians including team coordinators and the multi-disciplinary clinical team. To be responsible for the management and development of a designated environment, allocating and providing sufficient resources and opportunities to deliver care, involving service young persons and carers. To work with professional leads and be responsible for the professional aspects of the recruitment, deployment, and management of staff in line with Trust policy. To develop, maintain and monitor service standards and policies. To collect and collate data/information effectively for the purpose of audit, research, and service performance. To lead and participate in the development, interpretation, and implementation of policies. To ensure structures are in place for effective development review, personal development and performance management and audit these regularly. To ensure and monitor that care is assessed and planned in a manner that is consistent with the evidence-based practice, policies and procedures and the management of risk. To take all possible precautions to safeguard the welfare and safety of staff, service young persons, visitors, and the public, by implementing all policies related to health, safety, and risk. To manage a delegated budget for a group of services. To act as an authorised signatory. To act up in the absence of clinical manager. To ensure compliance by self and staff of the Trusts Standing Orders, Standing Financial Instructions, Policies, Procedures and Guidelines, including taking all reasonable steps to manage and promote a healthy working and diverse working environment. To adhere to professional confidentiality standards if appropriate.

Job Description

A dynamic and enthusiastic Mental Health Officer is required to join Aberdeenshire Council’s Care Management Mental Health Officer Services. Your main function within this post is to undertake to a high standard, all aspects of Mental Health Officer duties across the Adults with Incapacity Act including sufficiently authorised Discharge from Hospital; 2003 Act civil investigations, detentions, applications and reviews; mentally disordered offenders work; and Adult Protection duties.
This involves multi-disciplinary assessment and integrated care planning with the securing of appropriate resources to enable the care and treatment necessary for people’s recovery. You will ensure Aberdeenshire Council fulfils our statutory obligations in-line with relevant policies and procedures. You will be working alongside people of all ages experiencing a range of mental disorders, their families and carers, whilst assisting to identify unmet need and participating in service improvement.
Applications are invited from qualified Social Workers (BA, DipSW, CQSW or CSS) who must be registered with the SSSC and hold the MHO Award whilst continuing to fulfil MHO registration requirements.
Applicants will have experience in all aspects of Mental Health Officer duties across the Mental Health (Care & Treatment) (Scotland) Act 2003, Mentally Disordered Offenders legislation and the Adults with Incapacity (Scotland) Act 2000.
You will be based in Peterhead or another negotiable location with a need to serve the whole of Aberdeenshire. The ability to travel within and outwith Aberdeenshire is essential which will be supported through access to the Club Car Vehicle Scheme.
Placement within the Senior Practitioner grade provides the opportunity to support other MHOs with practice development through mentoring and practice assessing. Support for Continuous Professional Development and MHO Registration is provided in the form of 8 weekly supervision, group supervision, quarterly MHO Forums and a minimum of two days training per year.
The range of duties requires good oral and written communication skills, the ability to positively manage risk, commitment to integrated working and to working in partnership with people accessing our service and their Carers.
This a fixed term position for a period not exceeding 30 September 2024.
Requirements.
This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

Requirements

It is a material condition of employment for this post that the employee holds a current full driving licence and has a car available, whenever required, in order to undertake the full range of duties of the post. As such, the post is designated as an authorised car user and will be entitled to receive mileage payments.
This post has a minimum requirement of two references, one of these must be your current or most recent employer.
Informal enquiries to Greg Muldoon - 07824 473938

A Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available here. Alternatively we can send a copy if you ask us to by emailing askhr@aberdeenshire.gov.uk.

Proud member of the Disability Confident employer scheme

Shop Support & Projects Manager

Starting £24,763 pa

Full time (flexible working options available)

Fixed Term Contract - 12 months

Teddington, London

Closing Date: 12 May 2024

Ref 6641

We're looking for a Shop Support & Projects Manager! This is an exciting new opportunity to join our brilliant team in our Teddington shop in a brand new role, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

This position is for an initial 12-month fixed term contract.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

As Shop Support & Projects Manager, you will provide focused support on defined areas, working alongside the Shop Manager to understand the shop, community, and proposition.

This is an exciting new role with huge opportunity to impact the success of our Teddington shop, and to act as an ambassador for our brand in the local community!

Working closely with the Shop Manager in our Teddington shop, you'll take on a varied role delivering on key areas of work to enable the delivery of the shop's potential. You'll help embed new processes and ways of working that empower the volunteer team to help the Shop Manager drive the shop forward.

From supporting volunteer recruitment, to taking on responsibility for day-to-day operations or leadership of the shop, you'll provide key support and additional capacity to the Shop Manager to enable the shop's continued success.

About You

You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Project coordination or operations experience within retail or a transferable setting, e.g. community engagement, volunteer management, retail operations etc.
• Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
• A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
• Results driven approach with experience of working to targets.
• Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).

Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you!

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working: This role will be based on-site at our Teddington shop working 5 days / 35 hours per week to include some weekend working.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations.

C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

We're on the lookout for a dedicated Registered Manager to join a thriving healthcare provider in Birmingham, close to local amenities and excellent transport links, our client provide a welcoming, homely and supportive environment for their residents. My client specialises in offering a range of care services for the elderly, including residential, day centre, and respite care.

he Role:
As the Registered Manager, you'll be:

• Ensuring the highest standards of care are consistently upheld
• Joining a reputable provider of elderly care services
• Providing inspiring leadership to the wider team
• Creating a warm and welcoming environment for both residents and staff

The Candidate:
The ideal candidate for this Registered Manager role will have:

• An NVQ Level 5 in Health & Social Care
• Prior experience of managing a Care Home for the elderly

The Package:
For the Registered Manager role, the company offers:

• An annual salary of £48,000
• A bonus of up to £10,000 per annum
• A pension scheme
• Professional development opportunities
• An employee assistance program

Our client is a reputable healthcare provider, offering a variety of care services including residential, day centre, and respite care for the elderly. They strive to provide a homely environment for residents and staff alike, and are committed to maintaining excellent standards of care.

If you're a dedicated professional with a passion for elderly care, this Registered Manager role could be the perfect fit for you. Don't miss out on this fantastic opportunity to join a thriving healthcare provider and make a real difference in the lives of the elderly.

If you've previously held or are interested in the following roles, this Registered Manager position could be of interest: Care Home Manager, Senior Care Manager, Healthcare Manager, Residential Care Manager, or Elderly Care Manager.

INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

About Us

An opportunity has become available for an Assistant Care Manager who has enthusiasm, energy, drive, and commitment to join the fast-paced teams across West Sussex.

Working for us at West Sussex County Council is all about making a positive difference to the people of West Sussex. This is a great opportunity for you to join us as an Assistant Care Manager. You will act alongside our social work Team and health care colleagues responsible for delivering a statutory social work service to adults in the locality of West Sussex.

About The Job

Salary: £27,334 to £29,777 per annum
Working Pattern: Full time, 37 hours per week
Contract Length: Permanent
Location: Bognor

✅Do you have experience within the Social Work sector?

✅Are you passionate about providing quality care to the community?

✅Do you want to #BeTheDifference?

We are looking for a self-motivated, collaborative new assistant care manager to join our team. This is an excellent opportunity to make a significant difference to our service users lives, although challenging the rewards by far outweigh those challenges as you will always strive for a positive outcome. No two days will look the same; you'll be working in at various locations across the county with numerous colleagues and patients from all walks of life. You will need to take an organised approach whilst exercising your expertise with knowledge of policies and legislations to support those in need.

But don't just take our word for it hear from some of the current Chichester & Bognor Assistant Care Managers:

"Our team is small but tight knit with people from different backgrounds so everyone brings something different and there's always someone you can ask when you need some help. I am neuro divergent and it's one of the first jobs I've been allowed to be who I am. Colleagues accept you for who you are and special adaptions in the workplace were normalised from the start, and after my whole life of having to make do and work arounds it is amazing.

The best part of my job is the amazing people I meet, the different situations they are in and how I can help. We visit people when they are at their most desperate and they don't know where to turn, it's a joy to support, signpost and point them in the right direction and it's up to them to take the next steps with a little encouragement. If you are thinking about a career in social work this role will give you a big insight, and the best advice I can give is to come with a practical can do attitude and a willingness to learn" Debbie

"I have been working as an ACM for little under 3 months. The role is very flexible with the opportunity to create your own dairy. There is a lot of joy in the role, being able to support individuals in getting the care they need is very rewarding. If work becomes overwhelming, there is an approachable and welcoming team right beside you. My role consists of visits in the community and writing assessments, some of which are similar to care plans. Some days we talk to individuals who would like some advice before an assessment". Monika

Experience and Skills

Key Skills:

1. Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.

2. Ability to work independently and as part of a team, working under pressure and to tight deadlines.

3. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.

4. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.

Qualifications and/or experience:

* GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.

* NVQ Level 3 in Care. Desirable

* Experience of providing support/working with people in a Social Care environment.

* Experience of forming effective working relationships within a multi-agency setting.

* An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.

* Experience of applying relevant legislation, policies and procedures to individual pieces of work.

Rewards and Benefits

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05024.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Shop Support & Projects Manager

Starting £24,763 pa

Full time (flexible working options available)

Fixed Term Contract - 12 months

Teddington, London

Closing Date: 12 May 2024

Ref 6641

We're looking for a Shop Support & Projects Manager! This is an exciting new opportunity to join our brilliant team in our Teddington shop in a brand new role, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

This position is for an initial 12-month fixed term contract.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

As Shop Support & Projects Manager, you will provide focused support on defined areas, working alongside the Shop Manager to understand the shop, community, and proposition.

This is an exciting new role with huge opportunity to impact the success of our Teddington shop, and to act as an ambassador for our brand in the local community!

Working closely with the Shop Manager in our Teddington shop, you'll take on a varied role delivering on key areas of work to enable the delivery of the shop's potential. You'll help embed new processes and ways of working that empower the volunteer team to help the Shop Manager drive the shop forward.

From supporting volunteer recruitment, to taking on responsibility for day-to-day operations or leadership of the shop, you'll provide key support and additional capacity to the Shop Manager to enable the shop's continued success.

About You

You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Project coordination or operations experience within retail or a transferable setting, e.g. community engagement, volunteer management, retail operations etc.
• Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
• A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
• Results driven approach with experience of working to targets.
• Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).

Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you!

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working: This role will be based on-site at our Teddington shop working 5 days / 35 hours per week to include some weekend working.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations.

C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

Service Improvement Manager – 60k

We have an excellent opportunity for a Home Manager who has a proven track record in turning around Nursing homes. If you are looking for a new and exciting challenge, and career progression within a growing and forward-thinking company, we have the role for you!

Excelcare is a family-owned care home provider established for over 34 years. We operate 31 nursing and care homes across the South, and this would be covering all regions with a focus in our Cambridge region which comprises 10 nursing and care homes. We provide support to older people with a range of needs including dementia, physical disabilities, and mental health issues.

What you can expect:

• £60,000 - £5,000 Car Allowance
• Mon-Fri – 8.00am-5.00pm

Responsibilities of the role:

• To work across our nursing home portfolio supporting within the homes to achieve ‘outstanding’ outcomes.
• Work closely with the commissioners, people living in our homes, families, and our teams to improve outcomes for all stakeholders.
• To ensure a safe, compliant, excellent quality level of care is provided to all the people living in our homes.
• To be recognised as a provider of choice within the community

About you:

• Proven track record in turning around homes, improving services and leaving sustainable change.
• Developing innovative ways to achieve necessary outcomes and working with teams to do so
• Excellent delegation and management skill
• Understanding and being able to ensure that our teams understand goals, measures and targets which need to be achieved.
• Able to efficiently manage the rotas through unit leads and management teams to minimise agency use and effectively manage costs - budgetary management.
• Excellent communicator with internal and external stakeholders
• A great coach and mentor

Requirements

• Registered Nurse qualified with active PIN - desirable.
• RMA level 4 or Level 5 qualified
• Care Home Management experience with older people
• Excellent leadership qualities
• A passion for elderly care
• Excellent CQC knowledge
• Experience of working to improvement and project plans

What we offer:

• 33 days annual leave (including bank holidays)
• DBS Certificate paid for by Excelcare*
• Contributory Pension Scheme
• Discretionary Company Bonus Scheme
• Annual Salary Review
• Comprehensive Induction Program
• Refer a Friend Scheme rewarding up to £500 for every person you refer*
• Team Appreciation Days
• Long service awards

If you have the necessary skills and experience and want to be part of the Excelcare ‘family’ then please apply today. We look forward to hearing from you.