Total 318 Manager IT Analyst job vacancies in Sales / Marketing category in The United States of America

Our Client is an established company in Singapore, who is seeking to recruit an IT Sales Manager (Maritime Market).

Responsibilities

• Sales of Satellite products and services target at the Maritime market for both local Singapore and overseas accounts.
• Account management of direct and channel customers.
• Responsible for providing quotations and explaining to customers our value propositions in selling Satellite and Maritime ICT services to customers.
• Organise calls with existing customers to understand their requirements and pain points. Make cold calls to hunt for new potential customers
• In charge of Singapore accounts and overseas partners in the Philippines, etc.
• Drive promotions and update sales tools

Requirements

• Bachelor’s degree in Marketing / Business / Engineering or Computer Science
• Minimally 5 years of working experience in Telco/ICT industry in Sales
• Sales experience in selling technology
• Proficient in Microsoft Office (especially Excel and PowerPoint).
• Excellent oral and written communication skills; able to formulate, write and succinctly communicate our value, strategy, and proposed solution on client opportunities.
• Customer-oriented personality and good team player, strong work ethic, results-oriented, flexible, patient and adaptable; persuasive and diplomatic Self-motivated, independent and a positive attitude
• Strategic, independent, and critical thinking
• Meticulous and responsible with strong analytical, organisational, and multi-tasking skills.
• Ability to work well under stressful situations with tight timelines.
• Able to cultivate trust and credibility with peers and maintain strong working relationships at all levels of the organization

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

- Bedok

- System Integrator

- 5 Days

- Basic + Allowances + Commissions

Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

Requirement:

• At least Diploma or higher in any discipline
• at least 2 years experience in IT sales environment
• Must have the ability to prospect and manage entire sales cycle
• Hunter personality and fantastic communication skills

• Lead and motivate a team of IT technicians and engineers responsible for Corrective Maintenance and Preventive Maintenance activities.
• Provide guidance, mentorship, and performance feedback to team members to ensure optimal performance and skill development.
• Oversee the troubleshooting and resolution of IT infrastructure issues, including hardware, software, and network problems, ensuring minimal disruption to business operations.
• Interface with Service Managers on all Ops matters.
• Helping the Ops Director to oversee a team of Ops Leads/Engineers on system related escalation and matters pertaining to Corrective and Preventive Maintenance. 
• Rooster rotation and interface with Service Managers on escalation
• Coordinate with internal teams and external vendors to escalate and resolve complex technical issues.
• Establish and maintain preventive maintenance schedules for IT systems and equipment to minimize downtime and optimize performance.
• Implement proactive measures to identify and address potential issues before they escalate into significant problems.
• Regularly assess the effectiveness of preventive maintenance strategies and make adjustments as necessary.
• Serve as the primary point of contact for client escalations related to IT operations, ensuring timely response and resolution of issues.
• Communicate effectively with clients to understand their concerns, provide updates on the status of escalations, and manage expectations.
• Drive continuous improvement initiatives to enhance the efficiency, reliability, and performance of IT operations.
• Identify opportunities for process optimization, automation, and cost reduction to achieve operational excellence.
• Assist the Ops Director to ensure engineers are up to the job skill (certification and training)
• Laise with Sales Specialist on deals, and  downstream vendors like Cisco, Checkpoint etc.
• Involves in Tender financial assessment and Technical compliance with the Presales
• Stay updated on industry best practices, emerging technologies, and trends to inform decision-making and drive innovation.

We are seeking a skilled IT Operations Manager to oversee matters pertaining to Corrective and Preventive Maintenance. The ideal candidate will possess strong leadership abilities, technical expertise, and excellent communication skills to effectively manage a team of IT professionals, ensure the timely resolution of issues, and maintain high client satisfaction.

Responsibilities:

• Lead and motivate a team of IT technicians and engineers responsible for Corrective Maintenance and Preventive Maintenance activities.
• Provide guidance, mentorship, and performance feedback to team members to ensure optimal performance and skill development.
• Oversee the troubleshooting and resolution of IT infrastructure issues, including hardware, software, and network problems, ensuring minimal disruption to business operations.
• Interface with Service Managers on all Ops matters.
• Helping the Ops Director to oversee a team of Ops Leads/Engineers on system related escalation and matters pertaining to Corrective and Preventive Maintenance.
• Rooster rotation and interface with Service Managers on escalation
• Coordinate with internal teams and external vendors to escalate and resolve complex technical issues.
• Establish and maintain preventive maintenance schedules for IT systems and equipment to minimize downtime and optimize performance.
• Implement proactive measures to identify and address potential issues before they escalate into significant problems.
• Regularly assess the effectiveness of preventive maintenance strategies and make adjustments as necessary.
• Serve as the primary point of contact for client escalations related to IT operations, ensuring timely response and resolution of issues.
• Communicate effectively with clients to understand their concerns, provide updates on the status of escalations, and manage expectations.
• Drive continuous improvement initiatives to enhance the efficiency, reliability, and performance of IT operations.
• Identify opportunities for process optimization, automation, and cost reduction to achieve operational excellence.
• Assist the Ops Director to ensure engineers are up to the job skill (certification and training)
• Laise with Sales Specialist on deals, and downstream vendors like Cisco, Checkpoint etc.
• Involves in Tender financial assessment and Technical compliance with the Presales
• Stay updated on industry best practices, emerging technologies, and trends to inform decision-making and drive innovation.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proven experience (min 10 years) in IT operations management. Experience focus on corrective and preventive maintenance is a plus.
• Strong leadership skills with the ability to effectively manage and inspire a diverse team of IT professionals.
• In-depth knowledge of IT infrastructure, including hardware, software, networks, and security principles.
• Experience in incident management, problem resolution, and client relationship management.
• Excellent communication skills, both verbal and written, with the ability to interact confidently with clients and stakeholders at all levels.
• Analytical mindset with a focus on data-driven decision-making and continuous improvement.
• Relevant certifications (e.g., ITIL, PMP) are a plus.

Key Responsibilities

This role is pivotal in overseeing global compensation and benefits initiatives, optimizing HR systems performance, conducting analytics, and refining associated processes within a dynamic chemical manufacturing environment.

Total Rewards

1. Develop, execute, and coordinate the Company’s Total Rewards strategy in alignment with internal stakeholders and shareholders.
2. Spearhead the global annual compensation cycle, including the Incentive Compensation Plan and other compensation schemes.
3. Formulate and implement global or localized Compensation & Benefits policies to ensure competitiveness and compliance.
4. Oversee Total Rewards cost projection, budgeting, and analysis, fostering close collaboration with the finance team.
5. Conduct thorough reviews of third-party payroll vendors to ensure adherence to service level agreements.
6. Continuously evaluate and propose enhancements to total rewards plan design and system functionality.

HRIS:

1. Lead the development of advanced analytics, reporting, and dashboards utilizing tools like Tableau, Power BI, and SharePoint Online.
2. Take ownership of system implementations, encompassing testing plans, documentation, and resolution of system and integration issues.
3. Identify opportunities for workflow enhancements and system optimizations to drive operational efficiency.
4. Ensure the accuracy and integrity of all employee data within the HRIS.

Required Skills:

• Minimum 8 years of hands-on experience in Compensation & Benefits and HRIS implementation within multinational corporations. • Proficiency in Microsoft Excel is essential, coupled with a strong grasp of HRIS systems, including configuration and integration capabilities. • Deep understanding of compensation and benefits principles, practices, and relevant legislation. • Proven track record in data analysis, reporting, and presenting HR metrics effectively. • Strong project management, communication, and interpersonal skills. • Demonstrated analytical mindset and a commitment to data-driven decision-making.

Education:

• Bachelor's degree in business, science, or engineering discipline is required.

Responsibilities:

• One face of IT to the assigned business entity and its stakeholders, including escalation management. Be part of Site Management Team
• Consult business on available IT services & solutions for benefit / impact / challenges involved
• Local IT Demand management ensuring business utilization, awareness and knowledge of formal CCB process
• Provide recommend on IT solution to meet business needs and drive implementation solution
• Drive the local IT landscape/lifecycle for business efficiency with business and IT along business and strategic IT objectives
• Leads and manages the local site people, suppliers and activities related to the delivery and support of process and IT Operations for Lumileds IT Infrastructure and Operations.
• Manage, coordinate and participate Local, Regional IT Infrastructure and Operation projects
• Responsible for all site services inclusive of LAN, WAN, Service Desk, Local/Remote Data Center, Messaging, Operational cost transparency, Service performance against SLA’s
• Coordinating Infrastructure and Operations activities and responsiveness across all aspects of Infrastructure and Operations.
• Customer Care and supporting staff functions of Strategy and Planning, Visibility, Communications, Compliance, Finance.
• Understands and contributes to the development of the Sites demand for Services and portfolio of Business Applications changes and demand for new business systems capabilities.
• Forecasting, monitoring and reporting of demand and fulfillment for catalog and non-catalog capabilities and services.
• Financial planning, monitoring, and reporting of Site Infrastructure & Operations financial performance
• Sets priorities for Continual Service Improvement against both internal and external references and communicates to delivery units including partners.
• Performs Monthly review of Operations Site performance with Site Business management and IT Management
• Local software application management and compliance
• Manages local staff according to company HR policies
• Ensure IT Service meets Audit compliance

Requirements:

• At least 8 years working experience in IT out of which at least 4 years of demonstrated experience in managing IT Infra projects or improvement programs, influencing business leadership.
• 4 years working experience in managing complex IT infrastructure and Operations
• Working knowledge of Incident/Problem/Change management frameworks such as ITIL (certification is a plus).
• Service desk support management
• Experience in Network management, Data Center operations
• Experienced and skilled in working with virtual teams cross-function and cross the globe in a large international company
• Ability to understand business priorities and translate them into opportunities enabled by IT
• Business operational experience in semiconductor manufacturing is preferred
• Energy and self-propelling with high level of inter-personal skills
• Strong analytical and soft skills
• Ability to deal with complex organizations and situations and the ability to deliver under pressure.
• Team player and experienced team builder combined with strong leadership skills.

Interested candidates can send their resume to deepti@uniconnect.com.sg

We are seeking an Analyst to be part of the Payments Sales Business Management team that supports APAC-wide initiatives across the Payments Sales business management function.

As an Analyst in the Payments Sales Business Management team, you will be responsible for assisting the Payments Sales Business Managers to manage financials for sales teams and support projects to propel revenue growth strategy and business priorities. You will be responsible for preparing sales management financial reports, business review presentations, data analytics on clients and internal activities and communication to different stakeholders. This role offers an excellent opportunity to gain holistic view of the sales cycle, coverage business management skills and close interaction with front offices including sales and bankers.

Job responsibilities

• Assist the APAC Payments Sales Business Managers to support Payments Sales Heads to propel revenue growth strategy and business priorities

• Create content to support business reviews such as resourcing and revenue performance and sales budget planning

• Work with Planning & Analysis team to ensure accurate client analytics that meet the business needs

• Improve sales discipline by administrating coverage maintenance, monitoring pipeline and following up deal execution with partnership of Deal Control team

• Project manage existing and new business initiatives and complete in a timely manner, whilst handling ad-hoc requests

• Partner closely with other Payments function Business Managers to ensure priority alignment and process consistency

• Identify opportunities for business and process improvements

• Develop in-depth understanding of the business, products, systems and end to end flows

Required qualifications, capabilities, and skills

• Bachelor’s degree in Finance, Business, Accounting or a related discipline

• Minimum of 1 year of experience in Finance, Strategy or Business Management in the banking industry

• Ability to work independently and under pressure in a very dynamic environment

• Excellent attention to detail, articulate in written and verbal communication and can present and support their own conclusions to senior audiences

• Proficiency in Microsoft Excel and experience in generating high quality PowerPoint documents

• Strong analytical, problem solving skills with an ability to multi-task and dynamically prioritize or adapt with ever-changing and sometimes conflicting demands

• A thorough understanding and appreciation of risks and controls, with motivation to improve processes and resolve outstanding issues

• A self-starter with an excellent attitude, motivation and an ability to learn quickly

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ecf6f2b4946e5581819f73def6f4c83d

- Bedok

- System Integrator

- 5 Days

- Basic + Allowances + Commissions

Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

Requirement:

• At least Diploma or higher in any discipline
• at least 2 years experience in IT sales environment
• Must have the ability to prospect and manage entire sales cycle
• Hunter personality and fantastic communication skills

RESPONSIBILITIES

• Build, enhance and maintain the Home’s IT Technology Infrastructure and Systems, and to execute related projects so as to deliver quality service to the Home’s end-users
• Ensure that the IT solutions are in place (hardware, software, systems, applications, and networks) are working efficiently and effectively to deliver quality service to the Home’s end-users
• Implement new or upgrade of IT Solutions with consultation with end-users and with minimal disruption, incorporating all aspects including but not limited to gathering of user’s requirements, change management, users’ training, data preparation, migration and post-implementation systems support and reviews
• Ensure IT assets are well documented and in compliance with licensing and vendor support arrangements
• Respond to service outrages in a timely manner, investigating and diagnosing IT hardware, software or application problems to resolve and recover the service as soon as possible
• Ensure that the IT environment and solutions are deployed in a way to meet Information Security requirements such as confidentiality, integrity and availability
• Manage the performance of vendors to ensure their quality of delivery and service levels are as contracted
• Provide guidance to end-users on access to their computers and approved systems and attend to any difficulties that users may have

REQUIREMENTS

• Bachelor in computer science or other related field
• At least 5 years of experience leading infrastructure technical team

Your Role

We are looking for a Sales Manager to focus on the channels and market for the assigned territory in the South East Asia and South Asia region.

What Will You Do

• Report directly to the Sales Director.
• Focus on the channels and resellers market for the assigned territory in the South East Asia and South Asia region.
• To develop and maintain long-term relationships with our distribution partners, providing them with sales support, product training, and marketing materials.
• To identify and pursue new business opportunities and leads, expanding our customer base and market share.
• To achieve and exceed sales targets and objectives, ensuring profitable growth and customer satisfaction.
• To demonstrate and showcase our products and solutions to potential customers, highlighting their features and benefits.
• To collaborate with the internal teams on product development, pricing, inventory management, and technical support.
• To gather and report market intelligence, customer feedback, and competitive analysis.
• To perform any ad-hoc duties assigned by the management.

What Do We Want

• At least a Bachelor’s Degree in Business Administration or IT or Engineering.
• At least 2 years of experience in distribution sales or channel management in Tech, IT industry or related field.
• A technology savvy with interest in IT industry, particularly in the area of Data Communication, Power Backup products and Gadgets.
• Have experience in B2B platform will be added advantage.
• Have clear understanding of market trends and current potential competitors.
• Self-motivated, hardworking and able to work independently with strong sales drive.
• Willing to travel frequently within the region.
• Good interpersonal and communication skills.

• Position: Sales Manager (MUST have Supervisory Role / Computer Hardware/ IT Services)
• Location: Joo Chiat Road (EAST)
• Working hours: 5 days work week: Monday-Friday, 9am-6pm
• Salary (commensurate with experience): Up to $8000 + Performance Bonus + Medical claim is capped at $200 per year + 14 days Annual Leave + Commission - Individual sales commission and Team sales commission
• Duration: Permanent
• Industry: RETAIL SALE OF COMPUTER HARDWARE

Main Responsibilities:

• Responsible for the sales performance of the business unit. This is measured by the revenue/gross profit generated and new business developed in terms of operational costs.
• Lead a sales team through execution of activities, monitoring and guidance, and effective motivation. The sales manager will also manage key customer accounts and deliver sales figures.
• The sales manager will be knowledgeable about the market environment through key partners and customers, new market developments and demand and supply conditions. Through these, he/she will be able to calibrate product mix and prices to increase competitive advantage.

Requirements:

• Management experience is preferred.
• Relevant industry experience is not required.
• Candidate must be results-oriented.
• Candidate must appreciate the key sales drivers of the business. He/she should have the global view in mind while having a keen eye on the details.
• Candidate must be able to demonstrate leadership and able to motivate people.
• Candidate must have good sales skills.

Email your resume to Jane@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Responsibilities

• Support sales team in solution and colour sales.
• Prospecting and identifying new market opportunities and establish new solution business model.
• Maintain and build good working relationship with existing and new customers and distributors.
• Formulate effective sales strategies to ensure share market share gains, increased profitability.
• Management of solution sales cycle includes analyzing customer requirements, preparation of sales proposals, testing of solutions, solution demonstration and installation.
• Conduct solution training for Sales Team and distributors.
• Management of projects development and implementation.
• Hosting of Webinars.
• Analyze industrial trends and competitive landscape and execution of market research to identify new business opportunities and attainment of sales target.

Requirements

• Possess experience in IT control or related field.
• Refined business acumen for customer and vendor management.
• Excellent communication and presentation skills.
• Knowledge in Colour Management and Managed Print Services is an advantage.
• Experience in Document Solutions Life Cycle is preferred.

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

In this role, you will be a key part of FP&A process for the entire MIMS group. You will support CEO and business unit leaders by timely generating reports/analysis, leveraging your financial and strategic thinking skills.

Job Responsibilities:

The role and responsibilities of FP&A Senior Analyst is to support either of entire company or a specific business unit out of 5 ones.

· Company level strategy planning and execution support

o Support company level strategy planning, including discussion with senior management and preparing materials for their decision-making

o Manage and execute budgeting and forecasting at company level

o Prepare monthly reporting materials in relation to business progress and give sharp implications to management through analysis

o Improve operational process to enable the above activities by collaborating with BPR team under Corporate Planning

· Business unit level strategy planning and execution support

o Support specific business strategy planning, including discussion with business heads and preparing materials for their decision-making

o Manage and execute budgeting and forecasting at business level

o Prepare monthly reporting materials in relation to business progress and give sharp implications to business heads through analysis

o Design and monitor KPIs which fit to the business strategy

o Improve operational process to enable the above activities by collaborating with BPR team under Corporate Planning

· Others

o Organize and facilitate Executive Committee meetings and the similar

o Ad-hoc projects to deal with company-level material matters

Requirements:

· More than 3 years experience of Corporate Planning or Finance related field

· Analytical ability and insight enabling to find implication to business strategy based on financial data

· Commercial and business acumen and ability of understanding multiple business models and their strategy deeply

· Effective written and oral English communication skills

· Persistence and strong sense of responsibility

· Self-driven and passionate professional

· Advanced analysis and data process skill using MS Office Excel (Formula, Power Pivot

·Skills of Power BI preferred

· Work experience of improving complicated business process across teams preferred

Responsibilities:

• Report directly to the Country Sales Manager.
• Develop and nurture relationships with existing and potential channel partners, presenting the company's profile in a professional manner during sales inquiries.
• Cultivate strong connections with channel partners, suppliers, system integrators, and end users.
• Achieve or surpass assigned sales targets, maintaining a well-organized sales pipeline. Proactively forecast and capitalize on upcoming business opportunities.
• · Approach each sales opportunity with a successful salesperson's intuition, identifying optimal pricing strategies and maximizing deal potential.
• · Provide pre-sales technical and functional consultancy to partners and customers, ensuring high levels of customer satisfaction.
• · Prepare and deliver professional sales quotations, addressing inquiries promptly and competitively.
• · Drive sales opportunities to achieve short and long-term growth objectives.
• · Negotiate with customers on pricing and terms, offering expert advice and seeing deals through to closure.

Requirements:

• Hold a diploma or higher qualification in IT or a related field.
• Demonstrate a minimum of 2-5 years of experience in IT solutions/hardware sales, with a strong understanding of System Integration, Managed Services, IT project implementation, Network Infrastructure, and Security Technologies.
• Proficient in configuring server and storage hardware.
• Exceptional ability to build and maintain relationships with channel partners and customers.
• Self-motivated, with a strong dedication to ensuring customer satisfaction.
• Possess a solid network and contacts within the IT industry.
• Proficiency in Microsoft Office tools, Internet Explorer, email, and other common office applications.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PEIF
EA License No. 01C4394

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IT Infrastructure and Operations Manager (2-Years Contract)

Yishun, Singapore

Who We Are:

Lumileds is the leading global light engine company serving customers in automotive lighting, general illumination, and consumer market segments. Lumileds operates in over 30 countries and has approximately 6,000 employees, Lumileds is shaping the future of light with the most innovative technology in the illumination and automotive sectors, and helping our customers deliver differentiated solutions to the world. Lumileds is headquartered in San Jose, California, with operations in Singapore, Malaysia, Poland, Germany and the Netherlands and sales offices throughout the world.

Together with its customers, Lumileds is making the world better, safer, more beautiful—with light.

The Lumileds environment is fast-paced, cutting-edge, intelligent and fun! We are looking for exceptional talent to join our team! To learn more, visit Lumileds.com

Who You Are:

We are looking for someone mature and experience in managing and supporting Daily IT infrastructure Operations and IT Vendor Management in a Manufacturing (24/7) & Office (8/5) environment.

Position Summary:

Lumileds is seeking a highly qualified IT Manager to be IT interface and bring value to local business. Be accountable for IT Infrastructure service delivery from end user devices to backend IT Infrastructure and Vendor Management.

In this role, you are based in Singapore and you will ensure local IT demands and IT Services uptime are met, drive the productive use of IT tools, ensure sound operational costs and enable business to effectively manage their IT costs. Cost control and supported by the efficient and effective use of IT solution will be a key. The scope cover IT Infrastructure, local Applications, and Communications tools for Lumileds Manufacturing sites and small sales offices in the region.

You may occasionally need to provide ad-hoc after normal working support for 24 x 7 Manufacturing sites and small amount of regional travelling may be required.

What You Will Do:

· One face of IT to the assigned business entity and its stakeholders, including escalation management. Be part of Site Management Team

· Consult business on available IT services & solutions for benefit / impact / challenges involved

· Local IT Demand management ensuring business utilization, awareness and knowledge of formal CCB process

· Provide recommend on IT solution to meet business needs and drive implementation solution

· Drive the local IT landscape/lifecycle for business efficiency with business and IT along business and strategic IT objectives

· Leads and manages the local site people, suppliers and activities related to the delivery and support of process and IT Operations for Lumileds IT Infrastructure and Operations.

· Manage, coordinate and participate Local, Regional IT Infrastructure and Operation projects

· Responsible for all site services inclusive of LAN, WAN, Service Desk, Local/Remote Data Center, Messaging, Operational cost transparency, Service performance against SLA’s

· Coordinating Infrastructure and Operations activities and responsiveness across all aspects of Infrastructure and Operations.

· Customer Care and supporting staff functions of Strategy and Planning, Visibility, Communications, Compliance, Finance.

· Understands and contributes to the development of the Sites demand for Services and portfolio of Business Applications changes and demand for new business systems capabilities.

· Forecasting, monitoring and reporting of demand and fulfillment for catalog and non-catalog capabilities and services.

· Financial planning, monitoring, and reporting of Site Infrastructure & Operations financial performance

· Sets priorities for Continual Service Improvement against both internal and external references and communicates to delivery units including partners.

· Performs Monthly review of Operations Site performance with Site Business management and IT Management

· Local software application management and compliance

· Manages local staff according to Lumileds HR policies

· Ensure IT Service meets Audit compliance

What You Will Bring (Required Qualifications):

· At least 8 years working experience in IT out of which at least 4 years of demonstrated experience in managing IT Infra projects or improvement programs, influencing business leadership.

· 4 years working experience in managing complex IT infrastructure and Operations

· Working knowledge of Incident/Problem/Change management frameworks such as ITIL (certification is a plus).

· Service desk support management

· Experience in Network management, Data Center operations

· Experienced and skilled in working with virtual teams cross-function and cross the globe in a large international company

· Ability to understand business priorities and translate them into opportunities enabled by IT

· Business operational experience in semiconductor manufacturing is preferred

· Energy and self-propelling with high level of inter-personal skills

· Strong analytical and soft skills

· Ability to deal with complex organizations and situations and the ability to deliver under pressure;

· Team player and experienced team builder combined with strong leadership skills

· Fluency in English (Spoken and Written) and Local site language

Education (Minimum Level)

· Bachelor's

Field of Study

· Computer Science, Business Administration, Engineering or a related discipline with business and/or Information Technology focus; highly desirable to have M.B.A. degree or equivalent (Masters)

Years of Experience (Minimum)

· 8 years

Lumileds is an Equal Employment Opportunity Employer