Total 6,310 HR Manager job vacancies in Information Technology category in The United States of America

Technical Product Manager
Division: Boral Constr Mat Limited
Work type: Permanent - full time
Location: Sydney





Your next opportunity 


Are you a driven professional with a passion for product management and technical expertise?  
Boral is seeking a skilled Technical Product Manager to lead our national concrete and quarry product range. You will be responsible for the management of the concrete and quarry product range throughout its lifecycle. This will involve optimising the commercial performance of categories, as well as managing the technical documentation, product master data, and product ordering processes. 


Your day will involve: 



Collaborate with stakeholders to develop product roadmap and features that meet customer needs.   
Manage product catalog and master data with precision and accuracy.  
Maintain technical documentation library, including





... Click here to view more detail / apply for Technical Product Manager

We are currently seeking a Technical Solutions Manager, where you'll play a pivotal role in shaping the IT landscape for Sodexo’s government operational facilities.

What we are Offering

• Salary around £60,000, depending on experience.
• Eligible for 10% performance-based bonus.
• Eligible for flexible benefits with £1300 management fund.
• Permanent fulltime contract.
• Remote based with occasional travel to sites in the Kent area.
• Please view our attached benefits guide to see everything we have to offer.

Your Role as the Technical Solutions Manager

As a Technical Solutions Manager, you are the cornerstone of our site’s technical solutions, blending strategic insight with operational acumen to drive innovation and success. Your role encompasses a diverse array of responsibilities, each crucial to delivering exceptional service to our government contracts. You'll collaborate closely with the government departments, overseeing the support of critical applications that ensure the day to day running of our facilities.

Reporting to the Contract Director, you'll manage relationships with internal and external system providers, driving innovation and excellence across Sodexo’s contract. This will involve building strong relationships with a variety of key stakeholders across the business, through providing expert guidance and advice, solving issues, or helping develop future strategies. You will also be heavily involved with the data and reporting, whilst ensuring compliance with risk management practices.

We have recently implemented multiple technical solutions to deal with recent workforce changes. Therefore, you will need to utilise your change management experience to facilitate and support the continued rollout of this tech, whilst responding to the complexities that arise through the change. Overall, this is a role where you will be dealing with a complex change program whilst managing complex relationships, all to ensure the delivery of our technical solutions. If you feel you have the talent and experience to excel in this role, then apply today!

Please see the attached job description for a more detailed list of the main responsibilities.

The Ideal Candidate

Essential:

• Extensive track record of experience in property systems and property finance systems.
• Knowledge of or experience with logistics systems.
• Excellent knowledge of existing and emerging technologies in the property or logistics sector.
• Proven ability to design technical architectures and integrate systems.
• Strong organisational skills, with the ability to manage complex projects and prioritise effectively.
• Exceptional interpersonal skills, with the ability to communicate effectively across all levels.
• Strategic thinker with a client-focused mindset and persuasive influence.

Desirable:

• Relevant degree and/or professional qualifications
• Experience with Yard Management Systems (PINC) and Computer Aided Facility Management (Maximo).

Whilst the ideal candidate would fit into the above points, we would implore applicants with the relevant transferrable skills to apply for this role, as you may still be a great fit!

Any offers made for this role are subject to you passing relevant security clearances.

Why Join Us?

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We are looking for an experienced Operations Manager with a background in FM hard services delivery and small works project management. You must be able to show experience as people manager having managed both direct teams or individuals and sub-contractors ensuring high levels of delivery within a SLA's and KPI's environment and managed, monitored and controlled costs ensuring achievements of financial targets. As you will play a key role in the audit process you will be experienced in management information, operational finance and reporting.

You will be pivotal in engaging and managing key stakeholder relationships including managing multi-disciplinary teams. Holding an IOSH (or equivalent) certificate you will also be able to demonstrate an awareness of H&S regulations.

Proficient in IT and Microsoft Office you must hold a minimum standard of C&G Level 3 or equivalent in mechanical, electrical, building services or a similar hard services trade.

Job Objectives and Responsibilities

-To support the Account Manager in the profitable, efficient, and safe running of the contract in compliance with the MITIE SGOV NEC4 contract T&C's.

-To assist the Account Manager with the budget and P&L for the contract to ensure financial targets are met where applicable to the role.

-Ensuring service delivery is of the highest level, meets and exceeds the contract SLA's/KPI's.

-To meet statutory compliance targets under your remit as required

-Ensure that all P2(Part of contract) works are carried out within the contract comprehensive and materials budget.

-Ensure that all P6 (Chargeable) small works projects or otherwise under your control are completed within time scales and budget.

-Obtain and review competitive quotes from our supply chain and make accurate proposals to the client for cost vs. quality on small works or special projects as assigned by the account manager.

-Support directly with the management of the CDM and QHSE as required across all contracts works as directed by the account manager.

-Deliver small works quotes and special projects within SLA as per contract T&C's as and when assigned by the account manager.

-Support the client in developing a full comprehensive scope of works for any required works.

-To successfully manage and challenge on resources, materials, and equipment usage to ensure delivery of service excellence, high standards of maintenance, statutory compliance across all planned and reactive M&E equipment and fabric maintenance in the most economical and effective manner whilst following company guidelines and policies,

-Utilisation of security cleared MFA's and SME's

-Utilising support from managers and engineers, ensure the day-to-day activities of labour, materials and sub-contractors are in compliance with company policies and procedures, health and safety, quality and environmental systems.

-To support the Account Manager and Compliance & Performance manager with the management, control and auditing of sub-contractors, sites and projects as directed by the account manager.

-Ensure completion of site inductions and all other relevant H&S documentation for all sub-contractors on site.

-Prepare incident/investigation reports communicate any building related incidents that occur following the escalation process.

-Alert your line manager and client to any facilities related issues that may affect day-to-day business operations.

-Develop and maintain robust site logbook management and compliance documentation for all required assets, systems and personnel.

-Understanding and utilisation of all required Mitie and client systems including CAFM or 3rd party portals

-Ensuring statutory and contractual compliance in line with company and client procedures

Main Duties

-Participate in the preparation and development of site-specific life cycle replacement programmes, FMR's and condition surveys and delivery streams as required for each.

-Monitoring our own team and sub-contractors by carrying out audits on work completed and instigating corrective Actions if required.

-Implement our Health and Safety policy and Procedures to ensure the safety and welfare of all employees, sub-contractors, end users and the public.

-Production of monthly Health & Safety Reports.

-Ensure the timely supply of site management information as and when required.

-Work with the energy manager to implement procedures to ensure innovative and effective energy and utilities management and monitoring.

-Timely production of all required service reports.

-Support with site setup/refresh to achieve best-in-class service delivery and site management from an electronic and physical paperwork administration level.

-Aid in supporting the compliance and performance manager where required with technical knowledge or as instructed by the account manager.

-Obtain best value quotations from approved sub-contractors for additional works as required.

-Liaising with site client FM and key personnel on building related issues.

-Attend planned review meetings with key personnel on site and seek resolution for any issues raised.

-Provide effective communication with all building users and other client appointed sub-contractors.

-Take ownership for buildings within remit, ensuring high standards are reflected across all sites in regards to assigned duties/tasks

-Utilise daily business systems such as CAFM and additional required systems to monitor contract and workstream performance.

-Compliance is to be regularly audited and ensure that all site certification is up-to-date from a technical standing and reports are consistent and of good detail.

-It is a requirement to support the OOH team remotely to provide advice and escalation updates as per policies. To liaise with other Management and engineer's, communicating who is available in the case of an escalation or emergency.

-Ensure that all relevant technical information from all regions is captured on Share Drive/Electronic Form to ensure ready access for all who require.

-Regularly attend all sites in remit, providing advice and assistance to Engineers as required

-Ensure that Site Log books are audited and contain relevant and up-to-date/accurate information

-Undertake all required Health and safety Training as requested by your Line Management.

-Review and maintain CDM (Construction Design Management) documentation, ensuring all relevant

Skills Required

-Excellent understanding and knowledge of hard services provision- with relevant qualifications

-Must be able to communicate, motivate, control, organise and manage staff and contractors effectively

-Must have previous experience in a similar role

-Financially competent i.e. previous budgetary experience.

-Organised and able to meet deadlines.

-Conversant with relevant legislation and compliance issues

-Ability to write reports.

-Be pro-active and able to prioritise effectively

-Demonstrable subcontractor management skills

-Decision-maker with a flexible approach

-Excellent written and oral communication and Microsoft Office skills.

-Have a full apprenticeship and engineering qualification (not trade specific)

Person Specification

-Must hold relevant and updated qualification in their specialist field.

-Must have at least 2 years experience in a similar role which can be demonstrated

-Be an effective leader and have excellent personnel management skills

-Good oral and written communication skills.

-Good knowledge of all aspects of Health and Safety

-Must be self-motivated, a good Team player and have a proactive approach.

-Should have a “Can Do” approach and portray a positive attitude

-Must be able to gain Disclosure Scotland and necessary SC security clearance in role but BPSS pre start.

-Willing to travel

Health and safety responsibilities

-Follow Group and company policies and procedures at all times;

-Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

-Use all work equipment and personal PPE properly and in accordance with training received;

-Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

-Ensure Group and company safety arrangements and procedures are followed at all times.

-Report any apparent deficiencies in systems of work or equipment provided that may present an unnecessary danger or risks to health and safety.

-Use all work equipment and personal PPE properly and in accordance with training received.

-Report any accidents, near misses, Hazards and cases of ill health to the Line Manager.

-Assist the company during investigations of accidents and safety related incidents.

-Work safely at all times giving due consideration for the safety of others.

-Notify line management of safety training needs.

-Assist the business in improving safety systems and performance through consultation, co- operation and communication.

-Inform the line manager of any physical or mental condition that affects the ability to work safely.

-Carryout tool box talks as per schedule provided by Contract Manager/Supervisor / Health and Safety Manager.

-Ensure that all sub-contractors are working in a safe manner.

-Issue permits To Work for sub-contractors and In-house staff as required.

-Ensure Method statements and risk assessments are provided by sub contractor.

-Ensure all health and safety procedures are being adhered at all times.

-Ensure that all in-house staff and sub contractors work duties are carried out in a safe, efficient and competent manner, complying with but not limited to:-

-a) Environment, Quality and Safety legislation.

-B) Trade and Company Standards

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

About Platform Architecture: 

Platform Labs tackles hard problems, de-risking strategic technical initiatives for engineering teams across the organization by creating functional proofs of concepts and providing support to integrate them into roadmaps for successful adoption. This team of senior engineers works on projects in various areas such as performance, developer tooling, and AI. Each project follows an approach where a problem is observed and researched, a hypothetical solution is proposed, experiments are built and tested, then analysed, and iterated on. Platform Labs embraces emergent technologies while balancing the feasibility and constraints of operating at ServiceNow's scale. 

Senior technical leadership defines the objectives and the problem space, but it is the engineering team takes the initiative to research and present feasible solutions to important technical challenges that arise. 

What you get to do in this role:   

Projects commence with a research focus and deliverables, potentially progressing to collaborating with other ServiceNow engineering teams to assist in delivering production functionality. Key responsibilities include: 

• Manage a small team of Staff+ engineers 
• Demonstrate resourcefulness and self-drive. 
• Adapt to changing priorities and altering direction as dictated by research findings. 
• Maintain a strong execution focus within your team, collaborating with leadership to establish and meet project deadlines. 
• Serve as a robust cross-team development collaborator and regularly convene with US/Canada team leadership. 

Established in 1959 and with over 56,000 members we're a Mutual organisation supported by a dedicated group of hard-working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do. 
About the Role
Reporting to the Chief Information Officer, the IT Application Development Manager will lead technical direction and manage multiple teams (BAs, Project Managers, Testers, and RPA Developer) responsible for enhancing banking applications, technical integrations, and robotic process automation. The ideal candidate will possess strong leadership and mentoring skills, along with excellent communication abilities to translate technical knowledge into actionable directives.
Key Accountabilities:

Lead development teams and ensure the delivery of development solutions and component/unit testing efforts.
Oversee and report on project status, manage project team resources and assignments, and ensure project
... Click here to view more detail / apply for IT Application Development Manager

Job Objective:

• Lead and manage the Post-Sales team in accordance to company’s standards and best practices to meet customer’s requirements

Core Responsibilities:

· Lead and manage the Commissioning team and its activities

· Manage resources and assign engineers to project

· Plan relevant and appropriate trainings for engineers accordingly

· Submit regular reports to the management

· Provide solutions to engineers on technical matters

· Liaise with internal departments to ensure efficient and smooth completion of testing and commissioning

Education Qualification:

• ITE/ Diploma in IT/Engineering/Audio Visual

Optional Certification

· Crestron CTI-P101, CTI-P201, Extron Control Professional (ECP), Extron Authorized Programmer (EAP)

· Kramer Control System Designer (301), Kramer Control System Programmer (302)

· Dante Level 1 & 2, Cisco CCNT, CCNA

Experience:

Mandate

• Must have minimum 5 years of experience in System configuration, Testing & Commissioning for Audio Visual solution.

• Must have minimum 2 years of experience leading a team.

• Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.

• Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc

• Experience in Crestron, Extron, AMX, Kramer automation programming will be an added advantage

• Experience in DSP programming will be an added advantage

Perth Airport is Australias Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.
With aviation bouncing back strongly after Covid-19 and with a surge in regional passenger numbers and activity it is time for us to get on and progress through a period of increased activity at Perth Airport, supporting the growth of the state of Western Australia and contributing to the prosperity of all Australians.
The Perth Airport estate is spread over 2100 hectares and has developed a $1.3 billion portfolio of existing industrial premises and significant vacant land holdings.
We have a unique opportunity for an experienced Technology platform Manager.
About you:
You are ... Click here to view more detail / apply for Technology Platform Manager

Technical Services Manager (Mechanical) - Landmark Building - London City - 75K

Are you from a critical services maintenance background?

Are you fully mechanically qualified to a recognised standard?

Would you like to work at one of the most recognisable buildings on London's skyline?

If so, please read on...

One of the leading FM service providers is currently looking to recruit a mechanically biased Technical Services Manager to work on one of their biggest contracts based in the City of London.

As a company, they manage properties for a number of well known commercial blue chip clients and are considered one of the best in their field.

This breathtaking building is one of the most recognised on London's skyline and houses a number of very well known brands in the world of finance, advertising and media.

The main purpose of the role will be to ensure that all technical operations in the building are maintained to a very high standard and a high level service is delivered.

There will also be a high level of responsibility with regards to compliance, engineering systems and contractor management across the contracts.

The main duties will also include:

- Manage and work alongside the appointed maintenance contractors.

- Manage all technical issues including mechanical systems and shutdowns.

- Manage agreed KPI and SLA’s.

- Responsible for managing the company’s H&S and environmental performance on site.

- Plan and implement building shutdowns and complex client project works.

- Responsible for managing the company’s quality procedures on site.

- Recruitment of any new staff required on sites.

- Responsible for the technical development of all staff, which will include annual appraisals.

- Management of client relationships on a daily basis.

- Management of all reports.

- Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

- Responsible for the permit system.

Applicants for this role must be able to demonstrate the following:

- Qualified in mechanical engineering discipline; C&G, HNC, HND or higher.

- Strong overall technical engineering understanding.

- Previous experience of managing large engineering teams.

- Experience of managing large 24/7 sites.

- Experience of managing service delivery in high profile commercial offices.

- Ability to communicate both verbally and in writing with all levels of staff and clients.

- Ability to manage and prioritise a demanding and varying workload.

- Ability to deliver projects on time and on budget.

The package for this role includes:

- Salary up to 75k.

- 25 days holiday.

- Pension and Healthcare

About the company Davidson Technology are currently partnering with Fraser Coast Regional Council to secure their new Manager, Information Technology who will lead their IT function through their next level of maturity. The Fraser Coast, one of Queensland's oldest and fastest-growing regions, thrives on manufacturing, agriculture, and a burgeoning tourism and health sector. Situated near South-East Queensland, it offers proximity to major cities while maintaining a serene environment. The Council's overarching goal is 'Building better communities together,' fostering collaboration across all roles to enhance residents' quality of life. About the Role The Manager, Information Technology at Fraser Coast Regional Council plays a pivotal role in overseeing the direction and operational management of the IT function. This involves developing and managing operational plans to meet business unit goals, collaborating with stakeholders to ensure IT's role in supporting operational outcomes, and establishing and maintaining ... Click here to view more detail / apply for Manager, Information Technology

Role: Technical Delivery Manager

Job level: 6 - 9 years of relevant experience (L3)

Key Responsibilities:

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.

• Well versed in enterprise architecture methodologies for Market Data Domain.

• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions

• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.

• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms

• Analyse user (front to back office) requirements and formulate functional and technical design documents.

• Co-ordinate with vendor on specifications, build, delivery testing, and implementation.

• systems.

• Work with UOB internal Change Control Management for deployment of changes.

• Work closely with internal infrastructure and security teams for implementations.

• Implement NeoXam’s DataHub software solutions at an enterprise level.

Key Requirements:

• Degree, IT Engineering, Business or Finance

• You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.

• Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco

• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.

• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements

• You are fluent in English and are perfectly capable of evolving in an English-speaking environment.

• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments

• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided

• You have good teaching ability and a very good sense of organization and communication

• You are curious, proactive and a real team player

Our client is a leader in semiconductor manufacturing equipments, providing designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. Its core capabilities are in providing high-end vision inspection and ultra-precision handling solutions for die-sorting, vision inspection and laser marking requirements. They are hiring for Software Design Manager and will like to invite interested candidates to send your detailed resume to talent@asiasearch.com.sg

Software Design Manager

Responsibilities:

• Manage a versatile team of SW Engineers in the design and development of real-time software and automation control systems for the Company’s full range of semiconductor equipment.
• Develop and implement software methodology, documentation/library system and tools to support software sustaining and new development projects
• Define software architecture and procedures as standard best practices for all design, coding, testing and deployment activities
• Spearhead the research, development and deployment of new-generation software engineering technologies
• Extend technical support to various engineering functional groups in debugging and problem solving critical field issues

Requirements:

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or its equivalent
• More than 5 years in a managerial capacity overseeing software development and automation control in a related industry
• Experienced in programming on Windows (XP and above) environment.
• Highly versatile in C++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solving skills.
• Excellent team player.

Avery Dennison India, hiring an experienced. motivated change agent to join our business enabling function as an Manager, Technical Services. In this role, you will be responsible for building and maintaining relationships ensuring that their technical needs are being met especially with key accounts which are strategic to business and organization. If you are passionate about delivering exceptional service to customers and like to enjoy working in a dynamic and challenging role, we encourage you to apply for this exciting opportunity. In this role you will be reporting directly to the Commercial Director, Sales & Technical Services.

 

YOUR RESPONSIBILITIES WILL INCLUDE :

• Adhere and demonstrate business ethics and core values as defined by the organization.

• Developing and growing relationships with critical business accounts, which includes regular communication, meetings and networking . The relationships needs to be built largely on the technical value additions that Avery Dennison as an organization provides

• Understand customer technical needs and provide on-site technical support, troubleshoot and resolve customer complaints, diagnose the problems and identify solutions ensuring customer satisfaction

• As the lead for tech services, you will be expected to provide active feedback on New Product development in terms of suitability for printing and application keeping in view the end to end printing and application processes that are typically followed for pressure sensitive label materials

• Identify, develop and execute value addition initiatives conduct technical trainings/ knowledge sharing sessions for key business accounts and internal teams

• Collaborate within a team, across functions like customer care cell, sales, marketing, product and quality team

• Regular look for unmet customer needs and additional insights which will help improve our product offerings

• Analyze, understand and report trends, product/ process improvements and business alerts in defined forums

• Represent Technical Services function in various platforms across crossfunctions, senior leadership team 

• Maintain records - customer visits, reports, complaint resolutions, product qualifications & customer interactions

• Maintain an ongoing database of the printing infrastructure and applicator infrastructure at various converters and brands.  Analyze the data in a periodic basis and present valuable insights to the organization

• Own the ecosystem connect with extended partners like die manufacturers, ink suppliers, plate manufacturers, end of line print OEM’s etc

• Travel to customer sites, often requiring overnight stays as and when required, appr 15-20 days a month. Geographical spread across India including SAARC countries as and when needed.

• Successfully delivering complex multi-stream IT projects on time and within budget.
  Project management certification (e.g., PMP, PRINCE2).
  Experience governing a portfolio of programs and projects.
  Experience working in a consulting role (reputable firm).
  Experience dealing with stakeholders of various levels.
  Experience with presales, understanding of the various deal constructs and subcontracting models.
• Qualifications:Knowledge of IT infrastructure (cloud and on-premises), systems development lifecycles, and software development methodologies.
  Strong leadership and team management skills, with the ability to motivate, guide and manage cross-functional teams (internal and external, including subcontractors/vendors).
  Ability to manage multiple projects simultaneously and prioritize tasks effectively.
  Familiarity with ITIL (Information Technology Infrastructure Library) practices.
  Understanding of cloud technologies and migrations.
  Knowledge of cybersecurity principles and best practices.
  Understanding IT solution architecture, system integration or back-end development.
• Oversee the planning, execution, and delivery of complex IT projects within our organization. You will collaborate with various stakeholders, including business leaders, technical teams, and external vendors, to ensure successful project outcomes.
• Lead the end-to-end project management lifecycle, including project planning, resource allocation, progress tracking, risk and issues management, and project closure.
• Develop and maintain project plans, timelines, and budgets, ensuring adherence to project goals and objectives.
• Coordinate with cross-functional teams to identify project requirements, dependencies, and risks, and create mitigation plans accordingly.
• Communicate effectively with stakeholders to set project expectations, provide regular updates, and manage changes in project scope, schedule, or budget.
• Foster a collaborative and high-performing team environment, motivating and inspiring team members to achieve project milestones and deliverables.
• Facilitate effective communication and collaboration between technical and non-technical stakeholders to ensure project alignment and success.
• Monitor project progress and performance using appropriate metrics and reporting mechanisms and take corrective actions as necessary.
• Conduct thorough project evaluations, capturing lessons learned and implementing best practices for future projects.
• Stay updated on emerging technologies, industry trends, and project management methodologies to drive continuous improvement in project delivery.

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

What will I be doing?

- You are responsible for the company’s partner operations strategy ensuring smooth landing of various initiatives including WFM, QA, Training and other change injections

- You will manage complex vendor and internal stakeholder relationships

- You will establish governance and processes related to the continuous health of assigned sites and lines of businesses

- You will devise operating models with strong governance, risk management with Partner/vendor engagement

- You will deliver on operational improvements to existing processes and to drive scalability and simplification.

- You develop metrics, milestones, structured programs and procedures to ensure successful day-to-day execution

- You will lead a team of Partner Ops specialists to drive operational excellence on a day to day basis - You will exhibit strong people management skills and demonstrated success when leading multiple direct reports in a global environment.

- You will use your excellent communication skills to interact with senior executives within various cross functional teams

- Ability to travel 50%-70% is required for this role

Qualifications

Minimum qualifications

- You come experience managing outsourced partner relationships along with people management experience

- You have Operations Management, Program Management, Large scale transformation project experience

- You have experience in the end-to-end sourcing and contracting process

- You come with strategic thinking skillsets and the ability to understand and analyze complex and ambiguous sources of information

Preferred qualifications

- Past contracts (SOW, MSA, RFP, RFI, etc) experience preferred

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.