Position: Operations Manager

Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the art center, ensuring its smooth and efficient functioning. This role involves managing staff, facilities, events, and logistics, and also includes coordinating the successful opening of new centers.

Key Responsibilities:

• Develop, implement, and optimize operational plans, policies, and procedures to enhance the center's efficiency and effectiveness.
• Lead the planning and execution of the new center opening, including facilities setup, recruitment, training, inventory, marketing, and coordination with various teams.
• Collaborate with cross-functional teams to ensure a successful launch, adhering to timelines and budgets.
• Oversee the maintenance, cleanliness, and functionality of the art center's facilities, including classrooms, studios, equipment, and common areas.
• Coordinate repairs, upgrades, and renovations as needed.
• Ensure optimal stock levels, quality control, and cost-effectiveness.
• Recruit, train, mentor, and manage staff across various departments, including front desk, maintenance, events, and facilities management.
• Foster a positive work environment, encourage teamwork, and address employee concerns.
• Maintain a welcoming and organized environment for students and visitors.
• Oversee customer interactions, handle inquiries, and address feedback to enhance the overall experience.
• Collaborate closely with other departments, including sales, marketing, education, and finance, to align strategies and achieve overall business goals.

Qualifications and Requirements:

• Proven experience in operations management
• Strong leadership skills, with the ability to motivate and manage diverse teams.
• Excellent organizational, problem-solving, and decision-making abilities.
• Effective communication, negotiation, and conflict resolution skills.
• Proficiency in MS Office
• Flexibility to work evenings, weekends, and attend special events as needed.
• Creativity, adaptability, and a passion for the arts are advantageous.

Other Information:

Working day: 5/6 days work week, including weekends
Working Location: Report to HQ at Jb Setia Tropika but needed to travel to various branches

Employee Benefits and Perks:

• Comprehensive training will be provided.
• Enjoy planned annual leave, public holidays, bonus holidays, medical leave, maternity leave, and paternity leave.
• Engage in staff bonding activities like the Annual Dinner, Award Ceremony, Team Building, and Personal Development Growth Training.

Incentives and Rewards:

• Earn full attendance incentives and grooming incentives.
• Qualify for company trips and avail of complimentary art courses for your children.
  Benefit from staff discounts.

Government Statutory and Security:

Contributions to EPF, SOSCO, EIS, and other government statutory requirements.

Career Growth:

Opportunities for career advancement and promotions within the organization.

We regret to inform you that only shortlisted candidate would be notified.

By submitting your personal data and/or resume, you give consent to collect, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

Requirements: 

• Candidates must have PhD / Master qualification in the respective subjects/disciplines
• Candidates should have at least 1 or more years of teaching experience in the relevant disciplines
• Candidates should have a record of exceptional teaching, scholarship and service, preferably with evidence of effective academic and administrative leadership
• A strong knowledge of the subject area combined with a broad subject background enabling contributions to teaching programmes
• Good interpersonal skills and demonstrated ability to work with students and staff from a diverse range of backgrounds
• Excellent command of spoken and written English
• Added advantage: strong written & spoken command in Mandarin. 

Job Descriptions: 

• To teach undergraduate and/or postgraduate courses delivered by the School and, as required, to teach on associated programmes offered by the University
• To supervise student projects and assist them in understanding assignment requirements
• Design and execute formative and summative assessment including marking that is aligned with student learning outcomes
• Provide feedback to students on their learning through student consultations
• Monitoring of students performance on the programme, and continuous improvement of programme
• Participate in the administration of the programmes of study and other activities in the School and Faculty of Social Sciences
• Conduct research in areas as per discussion with Dean/Head of Department
• Establish and maintain links and partnerships with academic, industry and professional communities
• Other duties within the Faculty and University as required

Perks & Benefits

• Medical insurance
• Annual leave
• Training & development opportunities

PRINCIPAL ACCOUNTABILITIES

1.     To do student recruitment for the University’s academic programmes, particularly TVET Programmes and MQA programmes in UNIRAZAK.

2.     Listening and presenting appropriately to potential students for them to make the right decision in their future career undertakings.

3.     Maintaining and developing relationships with existing students/clients in person and via telephone calls and emails.

4.     Cold calling to arrange meetings with potential students.

5.     Responding to incoming email and phone enquiries.

6.     Acting as a contact between UNIRAZAK and its existing and potential markets.

7.     Gathering market information.

8.     Representing UNIRAZAK at education exhibitions and events.

OTHER DUTIES

To perform such other related duties which may be assigned from time to time by the immediate superior or designated representative on behalf of UNIRAZAK. 

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Open culture

職位：營運經理

職位概要：營運經理負責監督藝術中心的日常運營，確保其平穩且有效率的運作。該角色涉及管理員工、設施、活動和後勤，還包括協調新中心的成功開幕。

主要責任：

• 制定、實施和優化營運計劃、政策和程序，以提高中心的效率和效力。
• 領導新中心開幕的規劃和執行，包括設施設置、招募、培訓、庫存、行銷以及與各個團隊的協調。
• 與跨職能團隊合作，確保成功啟動，並遵守時間表和預算。
• 監督藝術中心設施的維護、清潔和功能，包括教室、工作室、設備和公共區域。
• 根據需要協調維修、升級和翻新。
• 確保最佳庫存水準、品質控制和成本效益。
• 招募、培訓、指導和管理各部門的員工，包括前台、維修、活動和設施管理。
• 營造積極的工作環境，鼓勵團隊合作，並解決員工的擔憂。
• 為學生和訪客維持一個熱情且井然有序的環境。
• 監督客戶互動、處理查詢並解決回饋，以增強整體體驗。
• 與其他部門（包括銷售、行銷、教育和財務）密切合作，以協調策略並實現整體業務目標。

資格及要求：

• 豐富的營運管理經驗
• 強大的領導能力，能夠激勵和管理多元化團隊。
• 優秀的組織、解決問題和決策能力。
• 有效的溝通、談判和解決衝突的能力。
• 熟練使用 MS Office
• 可以靈活地在晚上、週末工作，並根據需要參加特殊活動。
• 創造力、適應力和對藝術的熱情是有利的。

其他資訊：

工作日：每週工作 5/6 天，包括週末
工作地點： 到 Jb Setia Tropika 總部報到，但需要前往各分行

員工福利和津貼：

• 將提供全面的培訓。
• 享有計畫年假、公共假期、獎金假期、病假、產假、陪產假。
• 參與員工聯誼活動，如年度晚宴、頒獎典禮、團隊建立和個人發展成長訓練。

激勵和獎勵：

• 獲得全勤獎勵和美容獎勵。
• 有資格參加公司旅行並為您的孩子提供免費藝術課程。
  享受員工折扣。

政府法規和安全：

符合 EPF、SOSCO、EIS 和其他政府法定要求的供款。

職業發展：

組織內職涯發展和晉升的機會。

我們遺憾地通知您，只有入圍的候選人才會收到通知。

透過提交您的個人資料和/或履歷，您同意本公司收集、使用和揭露您的個人資料和/或履歷，以便公司處理和管理與此職位申請相關的目的。

Business Development

· Execution of local market education strategy as per brand strategy and alignment.

· Drives salon business development and brand positioning via trainings on product, services and soft skills.

· Uphold brand values and 7K standards to drive strong brand love and luxury mindset with internal and external stakeholders across all execution.

· Lead the conception and adaptation of new education and training projects beyond current product and services. This includes additional brand-led initiatives and division’s education projects.

· Conduct education sessions for direct-to-consumers via Live/recorded sessions on online platforms and business partners events / masterclasses.

· Identify opportunities and/or gaps, analyze in-salon market share & work closely with brand and commercial team to uplift salon’s productivity

· Education content materials: translation of related materials to local language, vetting through of product and service menus, script preparation for direct-to-consumer education and support to brand on product and services related content.

· Routing plans: 60% on-trade and 40% classes (offline and online).

· Monitor competition and report on market initiatives.

· Build and maintain strong partnerships with network of Care Coaches and Stylists.

Training Excellence

· Create structured training modules and schedules to ensure efficiency and productivity to reach out to targeted trainees to all channels of distribution, including but not limited to Sephora, Salons and Marketplaces.

· Track performances and efficiency of education sessions accordingly to brand and global KPIs.

· Execute trainings for internal stakeholders in-line with brand initiatives.

· Drives usage and manage local content on Access (online education platform).

PROFESSIONAL & TECHNICAL COMPETENCIES

EMBODIES BRAND IDENTIY & KNOWS SELECTIVE BEAUTY UNIVERSE

· Master brand identity and knows sense of purpose

· Masters fundamental knowledge : products, categories, gestures, sales and service

· Master competition, market, clients, and trends knowledge

DRIVES BUSINESS THROUGH SERVICE & RETAIL EDUCATION

• Elaborates service & retail education plans aligned with business priorities

• Cooperates with 360° internal and external stakeholders guarantying a consistent customer experience

• Pilots & monitors Retail Education's Efficiency

DESIGNS,TRANSMITS & EMPOWER

• Designs appropriate learning solutions for Customer Experience

• Delivers & transmits Education Contents • Provides personalized follow-up & coaching

• Animates learning communities with passion

ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE

• Fosters empathy

• Knows customer profiles & transmits customer centricity

• Continuously elevates services standards and POS execution according to brand specificities

OTHERS

· Strong training capabilities to conduct engaging training sessions both online and offline

· Strong sense of luxury

· Experience in professional hair industry is a plus, but not necessary

· Digitally savvy. Knowledge and expertise in the latest gear, social apps, editing programs, equipment to do online trainings/livestreaming

· Competent on Microsoft office suites and social media apps

· Strong team player and collaboration spirit

· Able to conduct training sessions effectively in English and Mandarin

L'ORÉAL COMPETENCIES

· INNOVATOR

· STRATEGIST

· PEOPLE DEVELOPER

· INTEGRATOR

· ENTREPRENEUR

Job Description

EDUCATION OFFICERS (Secondary Levels)

If you have a professional teaching qualification (such as the Postgraduate Diploma in Education or Diploma in Education from the National Institute of Education) and relevant content knowledge, we welcome you to join us as Education Officer for the following positions:

• Aesthetics (Music / Art & Design)
• English Language & Literature
• Mother Tongue (Chinese Language/Tamil Language)
• Humanities (Geography)

REQUIREMENTS

Possess relevant teaching qualifications.

• Experience in teaching the related programmes in local secondary schools/Junior College.
• Overseas teaching experience may be considered too.
• Passionate in educating and interacting with student

Responsibilities:

• Develop and execute teaching and research plans to ensure the enhancement and continuous improvement of teaching quality.
• Design and oversee the development of teaching courses and resources to meet students' learning needs and development goals.
• Manage and train the teaching team to ensure they possess necessary professional knowledge and teaching skills.
• Supervise teaching effectiveness assessment and feedback mechanisms, and adjust teaching plans and methods in a timely manner.
• Actively participate in educational research and teaching reform to promote continuous improvement of the school's teaching standards.

Requirements:

• Bachelor's degree or above in a relevant field.
• Three or more years of relevant work experience, with preference given to candidates with teaching management experience.
• Familiarity with educational theories and methods, with preference given to candidates with experience in educational research or teaching reform.

Working Hours:

• Monday: Off
• Tuesday to Friday: 1:30 PM to 7:30 PM
• Saturday and Sunday: 9:00 AM to 7:30 PM

SMTP Consult Pte Ltd is a family office concierge service firm that caters to our client’s needs as they immigrate to Singapore. Our goal is to help our clients with their relocation needs as they settle in Singapore and provide bespoke services based on their specific requirements. Among the array of services we offer, we assist clients with navigating the intricacies of the international school application process, and we are looking for an Education Consultant to join our team.

Job Description:

• Conduct meetings with prospective students and their families to gain a comprehensive understanding of their educational requirements and objectives.
• Share comprehensive information pertaining to international schools, curriculum alternatives, and admission prerequisites.
• Evaluate students' academic aptitudes and interests to provide tailored recommendations for suitable international schools.
• Coordinate campus tours for prospective students and their families in exploring the facilities and educational offerings of the different international schools.
• Provide expert guidance throughout the application and admission process.
• Maintain meticulous records of student applications.

Key Requirements:

• Bachelor's degree or higher.
• Candidates must possess legal working status in Singapore; those requiring work passes should abstain from applying.
• Bilingual proficiency in both English and Mandarin is imperative. Exceptional Mandarin language skills are preferred, especially for effective communication with Mandarin-speaking clients.
• Prior experience of working at an international school is considered advantageous.
• Have an understanding of the international school landscape in Singapore and the various curriculums (AP, IB, A-Level etc) offered.
• Exceptional communication and interpersonal abilities for seamless interactions with both internal and external stakeholders.

• Through the communication and understanding with the schoolteacher, subject tuition teachers to develop children’s learning plan, counselling children to complete the learning tasks;
• Know how to educate and guide rebellious teenager step by step
• Need to be responsible for the development and participation of children after school and holidays outdoor activities and learning activities

The candidate:

• Bilingual Chinese and English (in order to handle queries and concerns from Mandarin and English speaking parents and children.)
• Degree holder, prefer major in education or psychology
• Positive, discreet team player
• Professional at all times
• Salary package is negotiable for the right person

Responsibilities:

• Develop and execute teaching and research plans to ensure the enhancement and continuous improvement of teaching quality.
• Design and oversee the development of teaching courses and resources to meet students' learning needs and development goals.
• Manage and train the teaching team to ensure they possess necessary professional knowledge and teaching skills.
• Supervise teaching effectiveness assessment and feedback mechanisms, and adjust teaching plans and methods in a timely manner.
• Actively participate in educational research and teaching reform to promote continuous improvement of the school's teaching standards.

Requirements:

• Bachelor's degree or above in a relevant field.
• Three or more years of relevant work experience, with preference given to candidates with teaching management experience.
• Familiarity with educational theories and methods, with preference given to candidates with experience in educational research or teaching reform.

Working Hours:

• Monday: Off
• Tuesday to Friday: 1:30 PM to 7:30 PM
• Saturday and Sunday: 9:00 AM to 7:30 PM

*Please see attached for full job description A key part of the role of Education Coordinator within the Organisational Development Team is to ensure the smooth day-to-day running of the service. They will be responsible for the planning, booking and co-ordination of general learning and development activity, including overseeing the day-to-day management of the Learning Management System (LMS) and any Education Events or bookings. They will support the successful delivery, evaluation and reporting of learning and development events, both online and virtual. They will co-ordinate and lead on a range of online learning and development activities providing technical and practical support, alongside the ability to troubleshoot and find solutions to problems in a timely manner. Responsible for the configuration and daily management of the LMS.

Responsibilities

• To reach out and engage the general public to upgrade and embark on their learning journey.
• Demonstrate and provide information on courses.
• To propose suitable courses to consumers.
• To actively participate in assigned roadshows, corporate events and seminars.
• Pursue sales opportunities and close the deals effectively.
• Be responsible for personal sales portfolio.
• Follow up on sales leads.
• Keep detailed notes on prospect and customer interactions.

Requirements

• Good teamwork & communication skills.
• Outgoing and friendly personality.
• A keen learner, sales-driven and have passion for life-long learning.
• Proven ability to engage and handle customers’ requests.

This is a Trust Clinical Fellow SHO level post suitable for doctors who wish to pursue career in Paediatrics and in neonatal care. Trust is committed to supporting the post holder in developing a career in Paediatrics. This post is full time fixed term appointment for 6 months and is trust grade . Day Time Clinical Duties Ward Round, providing cover to ambulatory unit, participating in outpatient clinics, and A*E, Providing cover to labor ward and postnatal ward, all with consultant supervision on a consultant of-the- week system. Day Time Clinical Duties Ward Round, providing cover to ambulatory unit, attending to outpatient clinics, and A*E, Providing covering to NNU, labour ward and postnatal ward, all with consultant supervision on a consultant of-the- week system. On call Commitment Full shift system, 1:9 in neonatology and 1:9 in general paediatrics, providing cover to NICU, delivery suit, and postnatal ward or paediatric ward and A& E There is a separate Registrar rota for Paediatric and Neonatal at all levels including Consultants, Registrar and SHOs. Audit and Research The appointee will be expected to participate fully in the departmental audit programme, to aid in developing of clinical services guidelines and to support SHOs in these activities. Participation in clinical research that is related to service delivery, particularly the chosen specialty, will be encouraged and facilitated. Research registrar is in post and takes responsibility of facilitating audits and research. Teaching Department is actively involved in teaching medical students from Barts and London University , 6-8, 4th year medical students coming for 6 weeks. Department has lead consultant and teaching registrar in post who look after their training needs. It is expected that potholder will involve in teaching medical students, SHOs and nursing staff. Medical Practice All members of The Trusts medical staff are expected to practice with in the GMC guideline, in particular those contain within the booklet on Good Medical Practice and Maintain Good Medical Practice. Additionally, all members of the Trusts medical staff are expected to be familiar with the Trust Professional Standard Advisory Group Process and to follow this as appropriate. Professional and personal development. The Trust is committed to support professional and personal development of post holder. Post holder will be expected to participate in continuous medical education CME or Continuous professional development CPD and financial support (400 pound per annum) and study leave of (10 days per annum) are available for this purpose. Being a part of bigger trust

Motivate users who are reluctant to embrace new Digital Skills and use powers of persuasion to enhance the benefits new skills will bring. Receive, assess and respond to user queries providing problem solving support and follow up training, if appropriate, ensuring that all queries are logged, answered and resolved in a timely manner, and escalate as appropriate. Liaise and communicate effectively with users, and internal and external contacts as required. To support the wider Informatics Team and take responsibility for managing training and testing aspects of projects, highlighting any issues to the relevant Project Team member. Assist in the review of the performance of systems and participate in regular review meetings with suppliers and users as required. Represent Informatics/Digital Education, or deputise for the Digital Education Manager, at meetings internal and external to the Trust. Acquire and maintain detailed knowledge of the systems/applications and provide advice and support to assist departmental managers and colleagues when appropriate.

We are looking for an Education Support Officer (Clinical) to join our dynamic and collaborative team to support the delivery of the Doctor of Medicine program
A full-time continuing position (4 days on-site) based at our Westmead Campus, with the possibility of working at Nepean Campus ad-hoc
Base Salary (HEO6) $95,860 + 17% superannuation


About you

To be successful in this role, you:

thrive in a fast-paced, dynamic environment that can rapidly shift from day to day
demonstrate initiative and take proactive measures to anticipate and address challenge
are able to maintain composure and effectiveness in high-pressure situations
have exceptional stakeholder engagement and communication skills and can negotiate with influence across a range of varied stakeholder groups internally and externally
demonstrate a strong understanding of an exceptional student experience preferably in the tertiary education sector
have excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple
... Click here to view more detail / apply for Education Support Officer (Clinical)