Total 18 Customer Service.html job vacancies in PR / Media / Communications category in The United States of America

Patient Relation Executive

Location: Novena / Orchard
Salary: SGD 4,000 - SGD 5,000
Working Hours: 5.5 Days (Mon- Fri 830am-530pm; Sat 830am-1pm)

Job Descriptions

• Attend to public enquiries of services available
• Liaise with relevant departments to address patients’ feedback and concerns
• Evaluate feedback forms and work with various stakeholders to identify potential service gaps and feedback that require intervention
• Ensure Feedback forms’ data are entered promptly and accurately into the database, and coordinate family conference where necessary
• Provide administrative support to the department, including minutes writing, preparing presentation materials, and collating and analysing of data

Job Requirements

• Degree in any discipline with 2 to 4 years of relevant experience in healthcare and/or customer service environment will be an added advantage
• Experience in statistics and data management would be an advantage
• Experience in insurance claims is a plus.

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Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Guest Relation Manager

Industry: Fine Dine F&B
Working Day : Mon to Sat
Working Time: 2.00pm – 1.00am
Salary: $5000 & above
Working Location: Tanjong Pagar

Responsibilities:

• Promote the Company by establishing a loyal and regular customer base, maintaining regular customer database and personalising customer service.
• Work with the Management to achieve the targeted revenue and profit.
• Taking and managing reservations via phone and reservation platform.
• Assist the General Manager in planning, organising and executing the marketing campaigns, promotional activities and the necessary logistics matters.
• Responsible for overseeing the success of the marketing campaigns, promotional activities and events.
• Liaise with vendors to make necessary logistical arrangements.
• Find ways to build rapport with vendors and customers to build loyalty.
• Help devise a robust public relations plan in response to negative or damaging review or feedback in order to repair and protect the Company’s reputation.
• Demonstrate a thorough understanding of all facilities and services provided by the Company and identify the opportunities for up-selling and promotions when necessary.
• Oversee the service of the Restaurant.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the Management immediately.
• Handle emergency and difficult situations.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

Requirements:

• Diploma, Advanced/Higher/Graduate Diploma in any discipline.
• 10 years of relevant experience in a similar role.

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Guest Relation Manager

Industry: Fine Dine F&B
Working Day : Mon to Sat
Working Time: 2.00pm – 1.00am
Salary: $5000 & above
Working Location: Tanjong Pagar

Responsibilities:

• Promote the Company by establishing a loyal and regular customer base, maintaining regular customer database and personalising customer service.
• Work with the Management to achieve the targeted revenue and profit.
• Taking and managing reservations via phone and reservation platform.
• Assist the General Manager in planning, organising and executing the marketing campaigns, promotional activities and the necessary logistics matters.
• Responsible for overseeing the success of the marketing campaigns, promotional activities and events.
• Liaise with vendors to make necessary logistical arrangements.
• Find ways to build rapport with vendors and customers to build loyalty.
• Help devise a robust public relations plan in response to negative or damaging review or feedback in order to repair and protect the Company’s reputation.
• Demonstrate a thorough understanding of all facilities and services provided by the Company and identify the opportunities for up-selling and promotions when necessary.
• Oversee the service of the Restaurant.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the Management immediately.
• Handle emergency and difficult situations.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

Requirements:

• Diploma, Advanced/Higher/Graduate Diploma in any discipline.
• 10 years of relevant experience in a similar role.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279