Total 44 Communications Manager job vacancies in Kuala Lumpur

Responsibilities:

•  Managing a sub-business unit to market and secure business through
  aggressive & effective marketing activities
• Build strong business relationships with customers and suppliers.
• Expand customer and supplier base
• Plan and execute marketing strategies and lead a team of marketing staff to achieve target/KPI set
• Review the financial data and market information to facilitate credit
  assessment and analysis
• To develop new business, conduct customer service relationship activities
  and promote cross selling of Group products and services

Requirements:

•  Degree in Accounting, Finance, Business Administration or equivalent
• Minimum 5 years of relevant working experience in equipment leasing and financing in both SME and corporate clients
• Strong leadership / management skills
• Aggressive in business development
• Good spoken and written communication skills.

Perks & Benefits

• Flexible working hours
• Nearby to LRT Kerinchi Station
• Medical benefits inclusive insurance, dental and optical
• 16% employer EPF contribution

工作範圍

• 為組織提供富有靈感的領導力。

• 制定重要的政策、規劃和策略決策。

• 制定、實施和審查營運政策和程序。

• 幫助促進鼓勵最佳績效和高昂士氣的公司文化。

• 監督預算、報告、規劃和審計。

• 確保所有法律和監管文件均已歸檔，並監督法律法規的遵守情況。

• 與董事會合作確定價值觀和使命，並規劃短期和長期目標。

• 辨識並解決公司的問題和機會。

• 與其他組織建立聯盟和夥伴關係。

• 支持員工與管理團隊的溝通。

• 監督現金和金融工具的流動。

• 根據法律和公司政策法規的要求準備報告。

• 確保遵守適用的法律和程序。

• 收集、解釋和審查財務資訊。

• 向管理階層報告，並就公司和未來業務決策可能受到的影響提供建議。

• 審查、監控和管理預算。

• 控制收入、現金流量和支出。

• 制定長期計畫以推動公司整體目標的實現

• 識別潛在問題和摩擦點，並努力尋找解決方案以最大限度地提高效率和收入。

工作要求

• 營運管理或相關領域學士學位或任何同等教育程度。

• 管理、營運和領導方面的經驗。最好有至少3年經驗。

• 了解一般財務和預算，包括損益、資產負債表和現金流量管理。

• 能夠在管理者、合作夥伴和員工之間建立共識和關係。

• 高超的溝通技巧。

• 對財務管理有深入的了解。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 有薪培訓和發展
• 醫療福利
• 員工考勤券
• 長期服務獎

Job Responsibilities 

• Service clients to optimise the clients’ value and increase their visibility in the investment community.
• Build relationship and maintain primary point of contact with analysts, investment community and media houses.
• Preparation of communication materials such as corporate presentation, factsheet, anticipated questions and answers and press release.
• Provide reporting of research coverage and update clients on any changes to the analysts’ reports.
• Assist seniors in projects & assignments
   

Requirements 

• Possess Diploma/Bachelor’s Degree in Mass Communications/Economics/Finance/Accounting/ Business Management or equivalent
• Fresh graduates are encouraged to apply
• Good command of English, Bahasa Malaysia or Mandarin
• Good interpersonal and communications skills
• Familiar with financial statements is an advantage
• Computer literate (Powerpoint, Excel, Word, etc.)
• Preferably possess valid driving licence and own transport

Perks & Benefits

• Casual dress code
• Company trips
• Open culture
• Personal development opportunities

Job Responsibilities 

• Service clients to optimise the clients’ value and increase their visibility in the investment community.
• Build relationship and maintain primary point of contact with analysts, investment community and media houses.
• Preparation of communication materials such as corporate presentation, factsheet, anticipated questions and answers and press release.
• Provide reporting of research coverage and update clients on any changes to the analysts’ reports.
• Assist seniors in projects & assignments
   

Requirements 

• Possess Diploma/Bachelor’s Degree in Mass Communications/Economics/Finance/Accounting/ Business Management or equivalent
• Fresh graduates are encouraged to apply
• Good command of English, Bahasa Malaysia or Mandarin
• Good interpersonal and communications skills
• Familiar with financial statements is an advantage
• Computer literate (Powerpoint, Excel, Word, etc.)
• Preferably possess valid driving licence and own transport

Perks & Benefits

• Casual dress code
• Company trips
• Open culture
• Personal development opportunities

Location: Remote (Malaysia, KL/Selangor preferred in case there's any management offsite)

Role:
The Sales Operations Manager will oversee and enhance the sales operation infrastructure. This strategic role involves optimizing sales processes, managing sales data, and aligning the sales team with our business objectives to drive success and revenue growth.

Responsibilities:

• Develop and implement efficient sales processes and strategies.
• Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
• Coordinate with the sales team to align sales strategies and operations with business goals.
• Develop and deploy creative solutions in tracking the sales team's activities.
• Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
• Train and support sales representatives and staff to enhance their product knowledge and sales skills.
• Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
• Ensure that leads followed up has a proper resolution within 30 days of appointment.
• Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
• Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
• Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
• Identify additional opportunities for revenue generation.
• Develop strategies to minimize the gap between payments receivable.
• Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
• Set team goals and targets for each account to drive performance and accountability.
• Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
• Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well prepared in advance according to established protocols.

Results:

• Enhanced operational efficiency and reduced sales cycle times.
• Accurate sales forecasting and effective management of sales pipelines.
• Improved sales team productivity and achievement of sales targets.
• Increased client satisfaction and retention rates.
• Efficient management of transaction records to support accurate billing and timely commission payments.
• Effective training and onboarding that enhances team capabilities and addresses performance gaps.
• Well-managed client relationships and successfully executed events and campaigns.

Requirements

• Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
• Strong understanding of sales process management, creative problem-solving, and data analysis.
• Excellent communication and leadership skills.
• Ability to work strategically and collaboratively across departments.
• High attention to detail and a focus on data-driven decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Key Responsibilities:

• Client Engagement & Needs Assessment: Identify potential clients and understand their IT modernization needs. Conduct thorough assessments of existing applications to determine modernization areas.
• Solution Proposal & Customized Solutions: Develop comprehensive proposals outlining modernization strategies. Tailor solutions to meet specific client needs, whether it's legacy system migration or cloud adoption.
• Technical Expertise & Product Knowledge: Stay updated on the latest IT modernization solutions and trends. Collaborate with technical teams to provide accurate guidance to clients.
• Cost Estimation & Relationship Building: Provide detailed cost estimates and ROI projections for modernization initiatives. Cultivate strong client relationships to become a trusted advisor.
• Competitive Analysis & Negotiation: Monitor competitors and understand market offerings. Negotiate contracts and close deals to meet client needs.

Requirements

• Diploma in Information Technology or related field.
• Minimum 2 years of sales experience, preferably in ICT.
• Strong technical acumen in IT application modernization and industry best practices
• Proficient in effective sales techniques, including prospecting, negotiation, and customer service.
• Excellent verbal and written communication skills to convey complex IT concepts clearly.
• Strong problem-solving ability and adaptability to changing technologies and market trends.
• Understanding of clients' industry and business goals to align modernization solutions.
• Basic project management skills and effective time management

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Location: Bangsar Baru, PJ, Subang, Puchong, Klang

(1)   Job descriptions

·       Market and grow SME Plus loans and process cases via EOS.

·       Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

·       Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

·       Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e.  to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

·       Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

·       Building closer rapport with existing customers to boost utilization and share of business / wallet

(2)   Requirements

·       Minimum 3 years’ experience in sales and knowledgeable in SME+ Business is added advantages.

·       Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.

·       Results-driven, self-motivated and enthusiastic to build a good sales career

·       High self-confident, energetic, and capable to work under sales pressure

(3)   Salary package   

·       Up to RM10K, salary is negotiable to obtain a win-win situation.

- Employee benefits are truly top-notch. 

Join us in being a Pos Malaysia Wira!

At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team- someone who is up for the transformation challenge and excited by the significant opportunity it represents.

Own It

• Perform compliance review and assessment to ensure the organization's policies, procedures, and processes are in accordance with relevant regulatory requirements.
• Provide relevant recommendations and action plans on compliance risk control measures through the development, implementation and updating of policies, procedures, and processes.
• Provide expert advice or guidance to relevant stakeholders for new products, systems, or initiatives to be introduced are in accordance with regulatory requirements and internal policies.

Build Trust:

• Provide expert advice or guidance to relevant stakeholders for new products, systems, or initiatives to be introduced are in accordance with regulatory requirements and internal policies.
• Raise and instill compliance culture amongst employees by organizing compliance awareness and training programs in the organization.

One Team

• Act as a liaison party between the organization and regulators by providing the expected responses and updates.
• Support the Head of Compliance in carrying out his roles and responsibilities.

 Move Fast

• Responsible for the timely and accurate submission of relevant regulatory reporting to regulators.
• Monitor and keep abreast on relevant regulatory requirements issued by regulators and ensure it is communicated across the organization.

Delight Customers

• Assist in the preparation of compliance reports to the Management and Board Committee on compliance activities and updates for their informed decisions.

Job requirements:

• Minimum 8 years of experience in regulatory compliance role with firm grasp in corporate compliance related matters.
• Possess a Bachelor’s Degree in Law or equivalent.
• Relevant certification in Regulatory Compliance or AML/CFT from an accredited organization would be advantageous.
• Strong knowledge of relevant laws and regulations, particularly in the postal services, logistics, aviation, financial or legal regulatory requirements.
• Experience in developing or driving compliance programs for a regulated entity.
• Critical thinking and analysis with strong attention to detail.
• Significant experience managing engagements with multiple stakeholders.

This is a super exciting time to be joining Pos Malaysia. Your contribution will help us to write the next chapter in our history.

Position Overview:

The Account Receivable Manager will oversee all aspects of the accounts receivable to ensure that the process is executed smoothly, and outputs are furnished to key stakeholders on a timely basis.

Key Responsibilities:

• Manage Accounts Receivable Team: Supervise a team of accounts receivable executives, providing leadership, guidance, and training as needed.
• Collections Management: Oversee the collection process, including monitoring outstanding accounts, contacting clients regarding overdue payments, and negotiating payment plans when necessary.
• Cash Flow Optimization: Develop and implement strategies to accelerate cash collections, reduce days sales outstanding (DSO), and improve overall cash flow.
• Credit Risk Assessment: Evaluate the creditworthiness of new and existing clients, establish credit limits, and monitor credit exposure to minimize bad debt risk.
• Financial Analysis: Analyse accounts receivable aging reports, identify trends and issues, and provide insights to senior management to support decision-making.
• Process Improvement: Continuously review and improve accounts receivable processes and procedures to enhance efficiency, accuracy, and effectiveness.
• Relationship Management: Build and maintain positive relationships with clients, internal stakeholders, and external partners to facilitate the collections process and resolve issues effectively.
• Compliance: Ensure compliance with relevant regulations, accounting standards, and company policies related to accounts receivable management.
• Invoicing: Ensure accurate and timely Trade and Non-Trade invoicing to customers.
• Perform ad-hoc projects and tasks as assigned by management.

Education/Experience:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Proven experience (5-7 years) in accounts receivable management, preferably in the insurance industry.
• Strong knowledge of accounting principles and practices, including revenue recognition and credit risk assessment.
• Leadership experience with a track record of successfully managing teams.

Extra Bonus Points:

• Excellent analytical skills with the ability to interpret financial data and trends.
• Proficiency in accounting software and Microsoft Excel.
• Outstanding communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
• Detail-oriented, organized, and able to prioritize tasks effectively.
• Familiarity with regulatory requirements and compliance standards relevant to the insurance industry.

Diversity & Inclusion Commitment 

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws. We try to make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued. 

• Supports team manager and performs management duties when the manager is absent or out of office
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill check
• Assists management with hiring processes and new team member training
• Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
• Communicates deadlines and goals to team members
• Develops strategies to promote team member adherence to company regulations and performance goals
• Conducts team meetings to update members on best practices and continuing expectations
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Provides quality guides to team performance and outcome required by the team that they are leading

Performance Management 

• Develop, Own, Improve & Maintain department KPIs while constantly finding ways to become more efficient and effective. 
• This includes working on special projects that will reduce stakeholder escalations, deflect incidents from coming into the department, and ensuring customer experience. 
• Be the owner of department systems, tools, SOPs, and overall customer experience.

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

SALARY RANGE : RM5,000 - RM7,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Financial Reporting

• Prepare and analyse a full set of financial statements, including balance sheets, income statements, and cash flow statements
• Oversee all financial transactions, including accounts payable, general ledger entries, and cashflow management
• Analyse financial data and trends to provide insights and recommendations to management
• Ensure compliance with accounting standards, regulations, and internal controls
• Collaborate with internal teams and external auditors to ensure accurate financial reporting
• Perform ad-hoc financial analysis and reporting as needed

Account Receivable

• Coordinate effort with sales and customer service teams to arrange collections activities to maximize cash receipts by sending statements / reminder letters to clients and following up to ensure prompt payment.
• Provide customer service regarding collection issues, perform customer reconciliations and resolve discrepancies.
• Ensure accuracy and timeliness of invoice & CN issuance to customers and customer portals.
• Assist month-end reporting by producing accurate sales report, sales journals and sales reconciliations
• Review aging report and analyze account history to determine the appropriate action necessary for successfully handling aged debts and skipped or partial payments.
• Communicate with team lead and local business unit Controller regularly and follow up on identified action plans on aged debts or customer disputes.
• Review credit terms and credit limit for new and existing customers.

Continuous Improvement

• Contribute to the development and implementation of positive change in the AR function in the Company.
• Leverage on use of technology and implement cost-neutral process enhancements

SKILLS & EXPERIENCE

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Bachelor's degree in Accounting, Finance, or related field.
• Previous experience in financial reporting, accounts receivable, or related roles.
• Strong understanding of accounting principles, financial analysis, and reporting requirements.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with strong analytical and problem-solving abilities.

About GBG

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage, and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

• We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow

The team

Go-to-Market Team, SEA

We provide our solutions on a global scale. Southeast Asia (SEA) is central to the group’s growth plans and presents GBG with a significant opportunity to address both existing and new clients' business objectives with a full solution showcase. Importantly we consistently put the customer first and by doing so we focus on providing high-quality customer service, this delivers improvements to the customer’s journey, which will generate enhanced profitability.

The role

Is directly responsible for new business development of our solutions across the local Malaysian markets, to ensure that revenue targets are achieved. In addition, this role needs to support the business development of other GBG solutions in the mentioned market. The market is defined by the banking and micro-lending sector, the insurance industry, the gaming industry, and other sectors where the solutions can be applied such as money remittance.

What you will do

• Work with the Senior Regional Director (Southeast Asia) to implement strategies as defined by the market’s POAP in line with the group’s VOS (Vision, Objective, Strategy).
• Ensure the achievement of the sales revenue target set for the assigned markets.
• Build new business opportunities across all GBG products and solutions in both new and existing customers.
• Work with the marketing team to continually build the GBG brand in the defined markets.
• Make GBG easy for our customers to do business with, by aligning appropriate resources and knowledge.
• Work with the Senior Regional Director (Southeast Asia) to provide accurate and timely sales forecasting in line with the group's approach to revenue recognition.
• Communicate regularly with your line manager on activity and achievement against set strategy.
• Interact with the GBG team, based in Malaysia, to maximise opportunities.

What we're looking for

• Strong interpersonal skills that will enable alignment of all GBG’s products and services to deliver a seamless customer buying experience.
• Self-motivated, driven to succeed and the ability to work with minimal management oversight.
• Knowledge and experience in selling in enterprise fraud & compliance solutions.
• Strong understanding and relevant experience of the financial services marketplace.
• Excellent knowledge and demonstration of process to understand the clients buying process.
• Ability to build a strong sales pipeline.
• Proven ability to meet multimillion-dollar targets.
• Flexibility/adaptability. You can adapt to rapidly changing priorities and projects.
• Provide accurate and timely sales forecasting in line with the groups approach to revenue recognition.
• Work and engage with all appropriate resource within GBG to satisfy the customer’s requirements.
• Support the leadership in delivering against tactical objectives.
• Work as part of a matrix structure involving Customer Success, Go to Market and APAC teams.

Behaviours we'd like to see

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!

Next steps

If you’re interested, please apply! We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Specialist if you require any reasonable adjustments to the interview process.

To chat with the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. 

Make life@GBG work for you.

Finance business partner

• Act as trusted commercial adviser to SEA MD and BU leads
• Provide commercial input to bids and tenders (pricing, managing foreign exchange and tax risks etc)
• Provide critical finance review of business budgets and forecasts
• Interpret finance data to provide commercial analysis which contributes to business tactics and strategy
• Hold and update standard charge-out rates based on salaries
• Liaise with BU Leaders & HR in transfers and remuneration issues to support on financial matters

Team leadership

• Manage SEA finance team
• Develop team members in conjunction with the Group’s talent and performance management programmes
• Manage resources to ensure a balanced workload for all team members
• Delegate work effectively to allow development of team members and to manage personal workload

Financial Accounting

• Manage annual year end accounts process for all SEA region (Singapore, Malaysia, Indonesia, Philippines and Vietnam)
• Manage monthly ‘statutory’ reporting to Group Finance team in the UK
• Act as main contact point for external auditors
• Own relationship with third party accounting advisers in Indonesia, Philippines and Vietnam
• Ensure all statutory filings are completed on time
• Ensure that all statutory filings reconcile to local accounting records and management accounting information

Tax

• Manage tax compliance for SEA region: Corporate income tax, sales tax (i.e. GST, VAT, Service tax etc), Payroll tax (where applicable), Withholding tax

• Own relationship with third party tax advisers
• Ensure all tax fillings and payments are submitted on time
• Manage any tax investigations in conjunction with third party advisers
• Develop understanding of cross border tax issues (e.g. Withholding tax) in order to provide guidance as to commercial implications when deploying staff into different countries within SEA

Management Accounting

• Manage monthly management reporting process for SEA region (accounts, forecasts, KPI’s etc)
• Act as interface with Asia finance team
• Manage preparation of ad hoc management information as requested by Asia FD or SEA MD

Bookkeeping

• Ensure accurate books and records are maintained for each entity
• Ensure that appropriate accounting controls are maintained to protect company assets and ensure completeness and accuracy of accounting information
• Develop understanding of internal finance systems to become a subject matter expert for other users

• Build and maintain a continuous product roadmap by working with product teams at the regional and global level. Parallelly work with the various operations and business teams to understand business processes and explore how to solve problems that have never been solved before at this scale
• Opportunity to lead service operations initiatives related to 

a) product feature gap identification, requirement gathering, idea generation based on business pain points; and 
b) play a key role in the solution testing and implementation phase

• Drive feature development updates and ensure strong collaboration and communication across the company and serve as a primary product point of contact for live operations and agent experience
• Lead a team of regional specialists who are responsible for service operation’s product strategy
• Drive Top down opportunity identification workshops and bottom up ideation initiatives for creation of high impact pipeline of product feature improvement opportunities
• Optimize feature rollout for high impact features that speeds up time-to-market and time-to-value
• Responsible for new product rollout and system integration
• Be the gatekeeper for product and tech features to ensure optimal business impacts