Total 129 Clerk job vacancies in Customer Service category in The United States of America

Booking Liaise as appropriate with clinicians and clinical administration teams to ensure correct recording of patient pathways. Provide an outpatient booking service, and agreed accordance with national/local/clinically instructed waiting times. Proactively monitor reports/ lists to ensure patients are appointed in line with clinical instruction/national/local waiting times, escalating where capacity does not allow. Allow early opportunity to escalate capacity issues in accordance with SOPs. Ensure appropriate administrative actions for activity outcomes in line with clinical instructions and SOPs; this includes accurate recording of Referral to Treatment (RTT) codes. Provide a professional, sensitive and courteous central call service for appointment and pathway enquiries, acting in line with policy and associated SOPs. To schedule appointments in line with clinical instructions and SOPs, liaising with other members of clinical administration teams such as clinical areas and the booking team where appropriate. Arrange patient transport and interpreters for outpatient appointments where appropriate. Respond to appointment queries in a timely manner in line with local agreed methods. Act as the communication hub for elective patient queries ensuring a high quality and professional service. Reception To provide a warm and welcoming Reception Service, meeting and greeting all visitors to the department, providing advice and guidance as required. Ensure appropriate administrative actions for clinic outcomes in line with clinical instructions and SOPs; this includes the accurate recording of Referral to Treatment (RTT) codes. Schedule appointments in line with clinical instruction and SOPs, liaising with other members of clinical administration teams where appropriate. Communicate with patients/carers regarding appointments and waiting times, and effectively deal with enquiries where there may be barriers to understanding. Change or cancel appointments at the request of the patient or manager highlighting where pathway timeframes may be compromised. Answer telephone queries, take messages, direct where appropriate; provide assistance directing visitors to the appropriate locations. Arrange patient transport and interpreters for outpatient appointments where appropriate. Liaising with clinical admin teams, GP surgeries, other hospital departments and other Trusts, providing accurate and precise information and ensuring the accuracy of data is maintained on all relevant computer systems. Clinical Admin Generic duties/responsibilities Application of relevant policies/SOPs to ensure consistent services are delivered. Follow internal escalation processes. Attend/complete all mandatory training in accordance with Trust Policy and participate in the Trusts Annual Appraisal. Liaise with any relevant member of the Trust or external to the Trust, as appropriate to your role to ensure efficient and timely flow of patient pathway, in line with information governance policy. Liaise as appropriate to ensure correct system recording of patient pathway and demographic details in order to prevent data quality issues. Be aware of and adhere to the Trusts Policies, Procedures and Disciplinary rules, and promote awareness amongst peers. To participate in training. Be an active team member and undertake any other duties that may be reasonably requested to facilitate the smooth running of the Trust ensuring confidentiality at all times, maintaining good relationships with patients and other members of staff. Promote data quality by adhering to best practices and operating standards.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

To provide a welcoming and professional reception to the service and to ensure both telephone and personal enquiries are dealt with in a polite, confidential and efficient manner. To provide a full and efficient clerical service to the clinical staff and admin team including dealing with incoming mail, the inputting and extraction of performance and information data and assisting with routine typing tasks. To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situations and seeking further information/support where required. To ensure patient and staff confidentiality is maintained at all times adhering to Trust and national policy regarding same. To manage workload under supervision, seeking advice when required, performing routine office procedures which may at times during the secretarys absence include typing of reports, letters and other documents. The routine office procedures to include the opening and distribution of correspondence, dealing with outgoing post, photocopying, filing and faxing in accordance with current trust procedures. To have a thorough working knowledge of electronic systems including email, SHARON, Clinical systems and Datix and to update these systems in a timely and accurate manner and in accordance with Trust policy. To be the point of contact for the team in ordering and receipting of goods and services in line with Standing Financial instructions To prepare and process documentation in respect of the electronic ordering, receipting and payment of stationary and goods in accordance with Standing Financial Instructions. To maintain healthcare records including the scanning of documentation within the area of responsibility including the compilation of records for new patients, filing, archiving and using the tracer system in accordance with the Trust Records Management Policy. To assist with the distribution and collation of information around referrals, waiting lists and other statistics to ensure optimum usage of facilities and assist the team co-ordinator in monitoring statistics thus ensuring statutory performance and contracting data is up to date. To participate in Supervision and appraisal in line with Trust policy. To ensure all work is undertaken in line with Trust and national policy. To recognise the need for flexibility and be willing to undertake extra duties as and when required that are commensurate with the grade and responsibilities of the post including providing cover for other admin staff within the service, across the county. To participate in the provision of an extended hours service.

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

• Performs basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensures adequate stock and operating supplies are maintained.
• Operates computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verifies receipts against invoices.

Read the entire announcement before starting the application process.

Starting at $17.96 Per Hour (GS 4)

• Performs basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensures adequate stock and operating supplies are maintained.
• Operates computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verifies receipts against invoices.

Read the entire announcement before starting the application process.

Starting at $17.96 Per Hour (GS 4)

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

Read the entire announcement before starting the application process.

Starting at $34,584 Per Year (GS 4)

• Performs basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensures adequate stock and operating supplies are maintained.
• Operates computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verifies receipts against invoices.

Read the entire announcement before starting the application process.

Starting at $33,693 Per Year (GS 4)

Duties will include the retrieval of Health Record Folders, updating patients details in their Health Record Folder and on the Trusts PAS system, and Reception duties, to include prepping case notes for procedures and clinics and covering Reception duties, checking-in patients for procedures and outpatient clinics. Qualifications: 3 GCSE passes at level C or equivalent (to include English). ECDL qualification is desirable.

Position responsibilities include:

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

Read the entire announcement before starting the application process.

Starting at $16.57 Per Hour (GS 4)

Dealing with both telephone and post appointment requests and queries for any new follow-up and follow-up appointments. To assist the teams in maintaining out-patient procedures for the Trust, to include compliance with choice, partial booking and full booking on PAS. To support the booking of new follow-up and follow-up outpatient appointments, ensuring bookings are accurate and within their 18 week pathways as well as their appointment target date. Support the teams in ensuring full utilisation of clinics is achieved by communicating within the team, and between the team and the services. Ensure patients are contacted and any changes to their appointments are discussed and agreed with the patient. To assist the teams in adding patients to the outpatient waiting lists. Ensure patients are called in chronological and priority order. Send out review letters within the time scales to maintain a partial booking process. When patients have failed to respond in the agreed timescales or declined two offers, after discussion with the waiting list co-ordinator, remove patients from waiting list, inform patient and GP by letter that they have been removed from the Trust waiting list. Action changes affecting the Master spreadsheet and assist with its maintenance. Other general duties, which may be necessary to ensure the smooth functioning of the department. The post holder will ensure that any data created, edited, used, or recorded on Trust databases within their area of responsibility is accurate and recorded with Trust Policy timescales in order to maintain the highest standards of data quality within the statutory and regulatory framework. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

The purpose of this position is to support youth programs by assisting the Youth Center Director in carrying out the administrative work in support of the program. Work may consist of monitoring registrations, posting announcements, accepting dues/registration fees, processing daily financial paperwork and deposits; processing incoming and outgoing mail; answering customer inquiries via phone, mail and email.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12149386

Starting at $18 Per Hour (GS 2)

No matter what role you join us in at #teamHDFT, you can be assured of a warm welcome. We have recently faced huge challenges due to Covid-19 yet our teams always show professionalism of the highest standard, putting patient care at the centre of everything we do, whether they are working in our hospital services, providing support to clinical services or in our community teams You will work within a dual role as a care support worker and ward clerk which are rostered independently to provide safe, effective and responsive care that meets the physical, spiritual, emotional and social needs of patients and their families/carers. You will work directly with patients and families within the ward setting on a shift basis which includes night and weekend shifts (07:30-20:00/19:30-08:00) when rostered as a CSW and Monday to Friday 08:30/16:30when rostered as Ward Clerk. You will need to have excellent interpersonal and communication skills and able to work in an often fast paced environment. For further information on this position please see the attached Job Description. If you are interested in striving to deliver excellence in paediatric care and working in a friendly and welcoming team please do contact us.

• Performs basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensures adequate stock and operating supplies are maintained.
• Operates computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verifies receipts against invoices.

Read the entire announcement before starting the application process.

Starting at $34,584 Per Year (GS 4)

Serves as the Commissary Support Clerk in a Defense Commissary Agency (DeCA) location. The primary purpose of this position is to perform a variety of store-level work associated with accounts and price maintenance. Incumbent may also be assigned supply clerical duties.

Position responsibilities include:

• Performs basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensures adequate stock and operating supplies are maintained.
• Operates computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verifies receipts against invoices.

Starting at $34,584 Per Year (GS 4)