Total 5,431 Business Manager job vacancies in Customer Service category in The United States of America

Your new company
I am currently partnered with a leading university within the UK looking to bring in a Service Manager to lead and manage the Operations Team in the Student Experience directorate. The role will be focused on maintaining and improving our operational excellence and supporting the transition of existing service delivery processes toward DevOps.
The right candidate will have experience of managing complex platforms, continuous improvement, in a product-based approach, seamlessly delivering change alongside ongoing operational activities. You will be required to manage (major) incidents and service requests with products in the service area and within stated SLAs and OLAs.

• Type: Contract (3 months)
• Day Rate: £550 p/d inside IR35
• Location: London (hybrid)

What you'll need to succeed
The right candidate will have relevant knowledge & qualifications in the following:

• Expert knowledge of web applications and solutions design, development, integration and translating business requirements into robust technical solutions
• Substantial knowledge of systems lifecycle management processes, techniques and tools
• Substantial knowledge of best practice service management processes with experience of effective problem management in a complex operational environment.
• DevOps/Service Management certification e.g. ITIL (desirable)
• Agile project methodologies (Scrum, SAFe, DSDM) (desirable)

Relevant experience:

• Extensive experience with Content Management Systems
• Experience with information management, data architectures, and data management
• Experience with web hosting platforms (i.e. Apache, Apache Tomcat, IIS), standards and practices
• Experience with hosting, configuring and tuning relational database(s) in particular, MySQL and MariaDB
• Experience with web development practices and deployment processes
• Experience with integration technologies
• Experience of developing and maintaining technical standards, specifications and related documentation

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Alternatively, if this opportunity isn't right for you, but you know of anyone who may be suitable, please send their details and we'll be happy to reach out.
Email:

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Park Plaza London Victoria Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 299 bedrooms Park Plaza London Victoria Hotel, as a Reception Manager you will be responsible to assist the Front Office Manager in all Front Office duties. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can-do approach who leads from the front to ensure the Reception Team delivers a memorable experience for every guest.

We are looking for a Reception Manager who:

• Has excellent detailed knowledge of Front Office operations
• Ensures guests' needs are satisfactorily met
• Plays a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members
• Is proficient with Microsoft Office and excellent knowledge of Opera
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Has previous experience as a Duty Manager, Reception Manager or similar role in a hotel

As a Reception Manager you will receive:

• Salary: £30,000 per annum plus great benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Opportunity: Service Manager
Location: Bath, United Kingdom
Role:Service Manager
Salary:£28,653 per year
Hours:Full-time (37.5 hours per week)
Contract Type:Permanent
About the Role:
As a Service Manager, you'll play a crucial role in managing local projects. Your focus will be on ensuring that performance KPIs, quality standards, and contractual obligations are met. You'll lead local teams, reflecting the organization's values and driving service improvements within local projects.
Key Responsibilities:

• Collaborate with the Operations Management Team to achieve team and organisational objectives.
• Provide accurate KPI stats and information to Regional Managers for regular reporting.
• Maintain positive neighborhood and community relations, addressing concerns proactively.
• Effectively manage and report on local services, considering KPIs, quality, client feedback, and budget.

Additional Information:

• On-call duty required (1 in 4 weeks) with a £100/week compensation during on-call periods.

If you're passionate about making a difference and thrive in a dynamic environment, this role could be a perfect fit!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The service manager will have overall responsibility for the operational, governance, performance and financial management functions of the services within CAMHS. The service manager will be responsible for ensuring effective and efficient resource utilisation; the delivery of evidence-based service user care and that services are safe for children and young people who use our services, their families, friends and carers experience of our services. The service manager is expected to lead in the management of services and ensure performance and quality of the services by: keeping the people who using our services as safe and of high quality by monitoring and maintaining quality standards ensuring local and Trust KPIs are met ensuring that services provide the best possible clinical outcome and are based on evidence based policies and procedures ensuring sound financial management without compromising service user safety and work in partnership with commissioners and other partners to implement service improvement plans, ensuring we meet or exceed our contractual obligations with commissioners. We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. The Service manager is responsible for ensuring that all services work effectively by being an effective leader to ensure that all staff are working to the standards which the people using our services deserve.

• Position : Sales/Business Development Executive [Automotive/Automobile - Car Loans Exp Req)
• Location : Sin Ming Dr
• Working hours : Monday - Friday 9:00am - 6:00pm
• Salary (commensurate with experience) : Up to $3000 + Commission + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Execute strategic sales plan that expands our customer base and extend the company's market reach
• Meet with potential dealers and clients to grow sales pipeline through building lasting relationships that address their needs for in-house financing, bank loan referrals, dealer stock financing facilities, and insurance and warranty services
• To stay ahead of the latest trends in the automotive industry, and to have strong knowledge in product lines and pricing
• To work closely with back-end team to ensure timely processing of loan applications
• To ensure individual and company targets are met

Requirements:

• Valid driving license and has own vehicle
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C66

This is a full-time on-site role located in Singapore. The Centre Manager will be responsible in leading the centre, focusing on sales, financial health and daily operations. Converting leads into regular students, handle invoicing, payments and collaborate with full time and part-time teachers for a seamless learning environment.

Requirement

• Diploma
• At least 3 years of service management experience.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with parents, students, and colleagues
• Able to commit 5 days work week (including weekends)
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines
• Proficiency in Microsoft Office, Google Workspace, and other relevant computer software
• Ability to work independently and in a team environment
• Passionate about education, committed to provide an enriching and positive learning experience for students

Responsibilities: Sales and stock generation Achieve and wherever possible exceed sales budgets for the shop/shops being covered, and proactively address any shortfall in sales with support from the Retail Support and Development Lead and Retail Development Manager (RDM). Support the shops in delivering the Gift Aid process effectively and efficiently. Ensure all aspects of pricing structures, sales and refund processes are adhered to. Adhere to stock management procedures. Ensure that the stock sorting areas in shops being covered are organised efficiently and safely at all times. Accept, sort, price and display stock in accordance with our guidelines, acknowledging receipt and arranging deliveries and collection where necessary. Maintain high standards of merchandising throughout the shops being covered. Actively support any income generation, fundraising or marketing promotions as directed by the RDM. Work with the Marketing and Communications Team as directed by the RDM to raise awareness of the shop and Springhills retail network. Security and Health and Safety Achieve and maintain a high standard of housekeeping and cleanliness throughout the shops being covered. Ensure compliance with all relevant legislation and Hospice policies and procedures. Carry out necessary security, H&S and audit checks in the shops being covered. Ensure that the Retail Operations Guidelines are being followed in the shops. Ensure Springhill shop premises and equipment are maintained and secure reporting any concerns to the RDM. Be a designated key holder for multiple locations, opening and closing the premises. Ensure that all staff and volunteers follow the correct cash handling and stock handling procedures within the shops being covered at all times. Team management and customer service Proactively drive excellent customer service in the shops being covered. Support the recruitment induction and retention of volunteers, providing training, support and management to volunteers. Promote and maintain harmonious working relations with colleagues and volunteers. Maintain regular communication with the RDM to ensure required cover is provided. Administration Ensure all retail reporting and administration is completed within Hospice and retail guidelines and timescales. Attend and be actively involved in meetings as requested by the RDM. Report all issues to the RDM and work together to resolve them. General Develop a close working relationship with staff and volunteers who work within the Income Generation and Marketing Team, and the wider Hospice Team ensuring that a positive view of the Hospice is promoted at all times. Maintain excellent lines of communication internally with all staff and volunteers; and externally with stakeholders and supporters. Act as an ambassador for Springhill Hospice. Be willing to undertake training as part of your professional development to meet the demands of the role. Participate in Hospice education/training programmes including mandatory training. To read, understand and comply with all Hospice policies and procedures, applying the principles as appropriate to role. To be aware of individual specific responsibilities in respect of the Safeguarding of Vulnerable Adults, in relation to role. Undertake any other duties as appropriate to the role.

You can find further details about the job, in the attached Job Description and other supporting documents. Salary Progression Applicants will commence at the bottom of Band 7 with a full-time starting salary of £43,742, with pay step increases after 2 years service and 5 years service. These salaries are offered in accordance with NHS Terms and Conditions and the NHSE Pay Progression Policy and are subject to annual cost of living review.

• Supports team manager and performs management duties when the manager is absent or out of office
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill check
• Assists management with hiring processes and new team member training
• Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
• Communicates deadlines and goals to team members
• Develops strategies to promote team member adherence to company regulations and performance goals
• Conducts team meetings to update members on best practices and continuing expectations
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Provides quality guides to team performance and outcome required by the team that they are leading

Performance Management 

• Develop, Own, Improve & Maintain department KPIs while constantly finding ways to become more efficient and effective. 
• This includes working on special projects that will reduce stakeholder escalations, deflect incidents from coming into the department, and ensuring customer experience. 
• Be the owner of department systems, tools, SOPs, and overall customer experience.

New Project based opportunity for a specialised subject expert to provide advice and service excellence within the FMH faculty
Utilise your exceptional customer service skills to support academic managers to navigate university systems
Full-time fixed term for 12 months (with the potential to extend), based at our Camperdown Campus with a Base Salary $95,860 + 17% superannuation


About the opportunity The University of Sydney is now placed equal 19th globally in the highly regarded 2024 QS World University, jumping 22 places from last year. Our graduate employability is 1st in Australia, and 4th in the world; our subject rankings in Medicine are rated 1st in Australia, and 18th in the world. The Faculty of Medicine and Health has been designed to enable innovation, excellence and strategic vision in teaching, research, and clinical practice not only in medicine and health, but in all of the areas in which we operate. We
... Click here to view more detail / apply for Manager Support Officer

Service Delivery Manager

As leader of the Warner Service Delivery team, you will be responsible for owning key relationships with service partners and suppliers to streamline support processes and monitor service levels, address gaps in support and ensure appropriate support contracts are in place and regularly reviewed. You will ensure technology is delivered consistently across the Warner estate, and the support processes in place are fit for purposes to allow the business to operate efficiently.

What will I be doing?

• Carry out occasional site visits to better understand where teams experience persistent technology issues, and the impact on their ability to deliver our guest experience. Own and implement the improvement process.
• Demonstrate a commitment to delivering a superior technology experience to our teams.
  Support sites teams with resolving operational issues including door locks, phone lines, AP connectivity and PDQs
• Ensure the Service Delivery function communicates service outages, project communications and technology-related incidents effectively, and support with reviewing Problem/RCA with internal/external service partners and suppliers
• Gain a sufficient understanding of the systems used by Warner team to help deliver improved service levels
• Gain a sufficient understanding of the necessary workplace systems used with your department, such as iBuy, Cornerstone, Concur, in order to be able to support teams
• Encourage and support Service Delivery continuous improvement, ensuring support and process documentation is always updated, reports and comms fit for purpose, and adopting any other best practises from industry standards.
• Working collaboratively with all central teams to continually improve the team technology experience
• Work towards implementing and owning a streamlined support offering for Warner business, across hotel team and Hemel.
• Provide general support to technology related project plans helping to ensure they are delivered on time and on budget

What are we looking for?

• Good organisation and time management skills
• Able to manage multiple priorities and adapt quickly to changing requirements
• Be proactive in gaining a broad, high-level, understanding of a wide variety of systems and processes
• Autonomous decision maker – able to just between need for assertiveness and peer review

The benefits of working with us

• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
• 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Leisure Hotels and Haven Holidays (including further discounted breaks within
  Warner for you, your family, and friends to use)
• Access to numerous discount and offers with many national brands and retailers.

Diversity, equality, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.uk

Senior Manger, Service Operations is responsible for overseeing and managing regional service vendors to deliver to KPI. This includes 3rd party vendor management, strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.

• Develop and implement strategic plans for service operations-planning to align with company goals.
• Manage resource allocation, including staff and budget, to ensure optimal productivity.
• Monitor service operations performance and implement necessary improvements.
• Collaborate with other departments to integrate service operations with overall business strategy.
• Ensure compliance with industry regulations and company policies.
• Lead and motivate the service operations-planning team to achieve high performance.