Total 718 Affairs Manager job vacancies in Education / Training category in The United States of America

Duties and Responsibilities:

• Conduct basic research on Singapore Chinese culture.
• Manage research projects in Singapore Chinese culture.
• Build partnerships with academia, cultural/civic organisations and public institutions, as well as cultural practitioners and enthusiasts.
• Oversee the presentation of research content, including the production of documentaries, publications and online articles.
• Organise public outreach programmes to present research on Singapore Chinese culture to target audience.

Requirements:

• Good university degree. A master’s degree by research is advantageous.
• Preferably with at least four years of working experience.
• Strong writing, presentation, engagement and administrative skills.
• Resourceful in researching for relevant information related to Singapore Chinese culture.
• Able to write and speak in English and Chinese/Mandarin.
• Possess an eye for details for editing/vetting in both English and Chinese.
• Have analytical skills for preparation of project proposals.
• Able to engage and work with diverse partners and stakeholders.
• Can work independently as well as in a team.
• Have a strong interest in and knowledge of Chinese culture.

We regret that only shortlisted candidates will be notified.

The prospect is expected to conduct quantitative and qualitative research as well as provide leadership and guidance to junior team members in the analyses of findings to address issues of concern to businesses. Amongst others, these include curating both primary and secondary data to support evidence-based output, deriving insights and business implications from data, and managing the conduct of research across geographical markets and business subject matters.

Job responsibilities:

• Provide leadership and guide the other member(s) of the team to identify, analyse and address issues of concern to businesses.
• Gather feedback to understand and identify the needs, concerns and future plans of businesses through surveys, quick polls and focus group discussions.
• Plan and manage the conduct of research in different geographical markets and a broad range of issues related to internationalisation, with the ability to chart trends and track indicators across markets. This includes planning and managing the conduct of internationalisation surveys.
• Conduct research and analysis on issues of concern facing significant segments of SMEs and the wider business community.
• Conducting workshops and focus group discussions, including the conduct of qualitative interviews and documenting case studies to showcase successful SMEs and provide guidance on best practices.
• Producing topical research reports, newsletters, economic write-ups and commentaries, and other in-depth market studies.
• Engage and work with the business community and relevant stakeholders to identify policies and programmes that should be put in place or changed to create a more pro-enterprise environment.
• Collaborating and liaising with government agencies, think-tanks, trade associations, business chambers and the business community at large.
• Work closely with respective business units (especially those related to internationalization) to understand and distil key areas of interest and concerns.
• Presentation of findings to Council members and other internal and external stakeholders at relevant platforms.

Job requirements

• Degree in Economics, Statistics, Finance, Business or a related discipline.
• 6-8 years of work experience, with more than 5 years of work experience in a research or policy formulation role.
• Strong analytical, consultation, facilitation, planning, research and presentation skills.
• Knowledge in the use of any of the following data science tools would be looked upon favourably: SPSS, Power BI, Tableau, R, SPSS and Python.
• Ability to present research and data findings in an easily understandable format that appeals to the business community.
• Strong written and communication skills, with the ability to effectively engage and reach out to external stakeholders and businesses at various levels.
• Proficient in organising, facilitating and leading focus group discussions and in-depth interviews.
• Have a good understanding of our Government’s policies, programmes and schemes for businesses as well as government regulations that impact businesses and have a passion in helping Singapore businesses.
• Comfortable in handling multiple tasks and projects.
• A self-starter and an effective team player.

At NUS Singapore, our people are the driving force behind our success. We pride ourselves on fostering a vibrant and inclusive community of talented individuals from diverse backgrounds.When you join NUS, you become part of a community of passionate individuals who are dedicated to driving innovation and change in education, research, and service. Our culture of inclusivity and entrepreneurship means that you’ll have the freedom to explore your ideas and make a meaningful impact. Your career at NUS is more than just a job - it’s a transformative experience that will shape your personal and professional growth.Explore the link provided to learn additional details about the available job opportunity:

Job Description:

· Creating a professional and welcoming experience for our customers based on the company’s guidelines.

· Obtain training and perform duties in Service and Kitchen Department.

· Lead by example by demonstrating exemplary professionalism.

· Attending to customers’ needs and complaints promptly and politely.

· Recommend improvements to Management where appropriate.

· Resolve all potential service failure issues.

· Consistently monitor individual performance and progression with your superior and management.

· Provide support as needed in various departments.

· Business Management-Support in managing food and labor costs to increase Restaurant profitability.

· Consistently review operational standards with the aim of always improving speed and service quality.

· Execute any duty that may be assigned from time to time by the Management.

Requirements:

· Applicants must possess at least degree in any field

· Applicants with no experiences is welcomed to apply

· Fluent in spoken and written English and Mandarin

· Highly motivated and willing to learn

· Strong positive mentality

· Customer-oriented, excellent interpersonal and communication skills

· Possess good initiative and leadership skills

· On-the-job training provided

· 5.5 days’ work week

· Able to work on weekends and PHT

We are the leading provider of fresh prepared food in the UK, and our presence in the US and China positions the Group well in these high-growth markets. We leverage our consumer insight and scale to provide innovative food that offers quality, choice, convenience, and freshness. Around 18,500 colleagues operate from 44 sites across our three markets supplying a portfolio of over 2,900 products across meals, pizza & bread, salads and desserts to leading grocery retailers in the UK and US, and international food brands in China.
Learning Manager
Part time/Job Share
- 3 full daysCompetitive SalaryUp to 10% BonusPrivate Healthcare25 Days Holiday + Bank HolidaysHighly competitive rewards package including Group PensionExcellent career progression prospects across the Bakkavor group We are the leading provider of fresh prepared food in the UK, with an international presence in the US and China. Our 19,000 employees operate from 39 locations, developing and producing innovative food for a wide variety of occasions and budgets. In the UK, we work with leading grocery retailers, focusing on their own label brands. Due to transformational change within our L&D space at Bakkavor, we are now on the lookout for an experienced Learning Manager. You will be responsible for managing a team of Learning Associates to deliver learning interventions at our site in Deal. You will ensure that Bakkavor’s people development is well positioned to help realise its business strategy as we strive to be industry leading by delivering outstanding compliance learning.

- Lead, develop and drive their L&D team with accountability for delivering on Bakkavor’s learning strategy.
- Accountable for understanding learning needs at site/small group of sites level, drawing on the roadmap and frameworks, to create a learning plan for the zone. Update plan in response to changes from the regional lead. Understand needs through matrix relationship with HRBPs (people need), GMs (business need) and compliance.
- Ensure right level of governance and prioritisation is upheld and achieves desired outcomes
- refine once prioritisation process agreed.
- Drives efficiency of delivery and effectiveness of learning outcomes within site/ group of sites.
- Brings together relevant GMs in zone to prioritise learning needs within a where change to plan (due to compliance need) or conflict arises in year. Ensures the plan delivers compliance within region.
- Accountable for delivery of this plan. Manages learning associates to deliver the plan, and delivers learning where appropriate; draws on business to deliver very specific technical training where needed (e.g. engineering) and liaises with other zone leads to ensure this is done in a timely and efficient way across the region.
- Accountable for delivery on budget for zone, driving standardisation in delivery and learning outcome (ROI) across the zone (some sort of joint accountability for ROI with business leaders in zone).
- Delivers some training where appropriate, reflecting the plan. Evolves approach to delivery reflecting latest thinking in learning.
- Accountable for performance of learning for their zone, reflecting KPI’s in balance scorecard.
- Reports feedback on learning design/ packages to Design Team
- liaises with other zone leads to identify themes in feedback.
- Manages provision of learning delivery resource for Group plan where required and has visibility of on the job learning to ensure outcomes meet requirements set by Group Talent and Development.
- Works closely with the Early Career managers and liaise with apprentice levy providers to support key individual’s development.

You will be great at developing cross functional relationships, alongside driving training best practice ensuring all our employees receive a best in class training proposition. This is a very exciting opportunity for a dynamic and energetic L&D professional to help drive the L&D agenda.

#LI-VM1

Training Manager

Job Description

The Leadership Institute is a registered Private Educational Institute (PEI) in Singapore, and we are currently looking for a Training Manager for our Programmes.

About Us

Since we entered Singapore in 2015, The Leadership Institute (SG) has been providing learners with a rich and diverse learning environment. Knowledge, creativity, and hands-on experience have always been at our core, and we’re proud of learners who have grown, learned, and created with us each passing day.

Our founding team in Singapore sees the institute as a unique petri dish to nurture homegrown talents to flourish in a diverse and capricious global market.

The Leadership Institute is structured into 2 divisions:

1. Adult Education (SkillsFuture Singapore and the Institute of Banking and Finance)

2. Future Skills and Technology (Young Adults)

ROLE AND RESPONSIBILITIES

1. Organisational representation for SkillsFuture Singapore and The Institute of Banking & Finance training and learner compliance and correspondence

2. Trainer and Teacher Management and Scheduling:

• Experience managing a team of diverse associate trainers and teachers
• Lead the recruitment and training of trainers and teachers
• Schedule trainers and teachers for classes
• Ensure trainer quality during class time to ensure that SSG funding requirements are met

3. Marketing Management

• Marketing Agent Management:

a. Liaise with agents for class schedules and learners list

b. Onboard new agents to our SOPs on their learner registration

c. Ensure agent compliance with SSG WSQ marketing standards and guidelines

• In-house marketing team management

4. SSG and IBF Compliance

• Full responsibility for Learner registration and compliance for filing with SSG
• Manage class registration via Skilleto and TPGateway
• Ensure all documents are filed as per SOP for SSG audit purposes
• Attendance taking and class payment collection
• Training grant submissions and tracking
• Full filing and documentation of processes
• Ensure SSG Compliance

5. LMS & eLearning Management

• Ensure that learners meet their required eLearning hours
• Enrol learners into the eLearning LMS

6. Train and mentor junior team members

REQUIREMENTS

• Prior experience managing WSQ and SSG programmes and training an asset

• Must be fast learner with new SSG requirements and systems

• Degree preferred but not required. Minimum GCE A levels or Polytechnic Diploma

• Independent worker and self-starter

• Able to lead teams when necessary

• Must be tactful and respectful

Interested candidates, please submit your CV to info@leadershipinstitute.sg

We are sorry and regret that only shortlisted applicants will be notified.

Business Development

· Execution of local market education strategy as per brand strategy and alignment.

· Drives salon business development and brand positioning via trainings on product, services and soft skills.

· Uphold brand values and 7K standards to drive strong brand love and luxury mindset with internal and external stakeholders across all execution.

· Lead the conception and adaptation of new education and training projects beyond current product and services. This includes additional brand-led initiatives and division’s education projects.

· Conduct education sessions for direct-to-consumers via Live/recorded sessions on online platforms and business partners events / masterclasses.

· Identify opportunities and/or gaps, analyze in-salon market share & work closely with brand and commercial team to uplift salon’s productivity

· Education content materials: translation of related materials to local language, vetting through of product and service menus, script preparation for direct-to-consumer education and support to brand on product and services related content.

· Routing plans: 60% on-trade and 40% classes (offline and online).

· Monitor competition and report on market initiatives.

· Build and maintain strong partnerships with network of Care Coaches and Stylists.

Training Excellence

· Create structured training modules and schedules to ensure efficiency and productivity to reach out to targeted trainees to all channels of distribution, including but not limited to Sephora, Salons and Marketplaces.

· Track performances and efficiency of education sessions accordingly to brand and global KPIs.

· Execute trainings for internal stakeholders in-line with brand initiatives.

· Drives usage and manage local content on Access (online education platform).

PROFESSIONAL & TECHNICAL COMPETENCIES

EMBODIES BRAND IDENTIY & KNOWS SELECTIVE BEAUTY UNIVERSE

· Master brand identity and knows sense of purpose

· Masters fundamental knowledge : products, categories, gestures, sales and service

· Master competition, market, clients, and trends knowledge

DRIVES BUSINESS THROUGH SERVICE & RETAIL EDUCATION

• Elaborates service & retail education plans aligned with business priorities

• Cooperates with 360° internal and external stakeholders guarantying a consistent customer experience

• Pilots & monitors Retail Education's Efficiency

DESIGNS,TRANSMITS & EMPOWER

• Designs appropriate learning solutions for Customer Experience

• Delivers & transmits Education Contents • Provides personalized follow-up & coaching

• Animates learning communities with passion

ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE

• Fosters empathy

• Knows customer profiles & transmits customer centricity

• Continuously elevates services standards and POS execution according to brand specificities

OTHERS

· Strong training capabilities to conduct engaging training sessions both online and offline

· Strong sense of luxury

· Experience in professional hair industry is a plus, but not necessary

· Digitally savvy. Knowledge and expertise in the latest gear, social apps, editing programs, equipment to do online trainings/livestreaming

· Competent on Microsoft office suites and social media apps

· Strong team player and collaboration spirit

· Able to conduct training sessions effectively in English and Mandarin

L'ORÉAL COMPETENCIES

· INNOVATOR

· STRATEGIST

· PEOPLE DEVELOPER

· INTEGRATOR

· ENTREPRENEUR

Up to £56,000 DOE plus Additional Benefits

Permanent (Full-time)

Reading, Berkshire UK

Your new company

You will be joining an organisation which has been at the forefront of UK higher education for nearly a century. They have become innovators and pioneers over the years, pushing academic boundaries and leading social change. This role sits within the Digital Research Computing Team, which provides specialist expertise in the provision and use of IT, computation and data analysis to support research and academic teaching.

Your new role
The role is accountable for the strategic engagement, vision, development and delivery of Digital Technology Services (DTS) in support of research. To proactively manage and co-ordinate between research groups and DTS, supporting executive and senior management across all areas to ensure suitable digital research services and appropriate digital research support processes are in place, documented, and available to support research within the organisation.

What you'll need to succeed
The right candidate will have experience leading strategic development and designing services in conjunction with functional teams is essential. They will also have experience with creating, maintaining, and supporting customer business plans. Previous experience working in various public sector organisations is highly advantageous, with a background working in research or managing a research team being highly desirable. Good stakeholder relationships and engagement is essential, as well as great communication skills.

What you'll get in return
You will be entitled to the full employee benefits package of a permanent employee (more information can be provided), which includes access to training materials and courses to enhance your development. The organisation adopts a flexible and hybrid working policy where you can adjust your start/finish working hours and where the minimum requirement to be in the office is 2 days a week.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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Landmarc Support services, a leading facilities management company currently have an opportunity for a Training Area Manager to join our thriving business at Sennybridge Training Camp in Powys.

We are seeking a professional with strong management skills to lead a team of Operatives including Team Leaders and Training Area Operatives who are responsible for ensuring the site and training area meet our customer’s needs.

Package Description

Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:

Pension

Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.

Holiday

Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.

Annual leave allowance will increase in recognition of your continued service.

Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.

Other benefits

Edenred – employee savings scheme

Annual salary review, in consultation with the recognised Trade Unions

Life assurance insured for three times your annual salary, to help the loved ones

Reimbursement of professional fees and on-going training

Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy

Family friendly policy

Sick pay - After 6 months of service

* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note some emails may arrive in your junk mail folder

Main Responsibilities

To be responsible for people working in your specialist area as required in terms of functional day to day supervision, task allocation and work checking and to provide feedback as required regarding performance.

To work closely with Team Manager and other Training Area Manager in respect of allocation of staff to ensure serviced ranges are fully manned and function safely in accordance with assignment instructions.

To ensure that the Training Estate Facilities are fit for purpose in accordance with the allocation and ensure compliance with the TESC service modules e.g. manage training area usage and carry out routine inspections to identify training area.

Taking ownership of delivery plans delegated by the Rural Estate Delivery Advisors

Carry out risk assessments and method statements for all tasks required to be delivered

Ensure the tasks identified across the training estate are completed as requested to the required standards

Bid for appropriate resources and identify shortfalls resolving with bought in services

Identify and deliver reactive maintenance tasks

Manage and work with contractors/sub-contractors

The Ideal Candidate

Knowledge of Health & Safety such as COSHH, manual handling, risk assessments and safe systems of work to IOSH Managing Safely level

Knowledge of range assignment instructions and maintenance schedules and range standing orders including JSPs

Working Knowledge of DSA 03 OME Part3 Vol2.

Knowledge of workload scheduling and work order processes, preferably in a multi- tasking environment

Knowledge of matrix management and its application

Ability to deliver a service to tight deadlines and appropriate quality standards

Able to manage budgets to best advantage

Good communication skills and ability to be a team player

Workforce planning skills

Able to drive continuous improvement

Must hold Full Valid UK driving Licence (Essential)

About The Company

Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.

By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City?s future and ensure it is culturally, socially, environmentally, and economically sustainable. 
About the role:
As the Research and Engagement Manager you will be responsible for leading the use of customer and stakeholder research, including community engagement to draw insights for strategic decision making across Council. You will lead your team to drive best practice research and engagement methodologies and deliver research projects that engage current and future customers and stakeholders, promote growth, and drive community engagement.
This opportunity is best suited to a creative and connected thinker, who can see the bigger picture, and leverage analytical insights, industry trends and market data ... Click here to view more detail / apply for Research & Engagement Manager

Join us as a Payments Release Train Manager

• This is a unique opportunity to join a fast paced and Agile team, responsible for aligning the vision, planning, and interdependencies of many teams by providing cross-team or domain synchronisation of the portfolio delivery and domain pipeline
• With no two days the same, you'll have the chance to be a true servant leader and help ensure consistent Agile delivery at scale
• In this exciting role, you'll enjoy regular engagements with key stakeholders as well as the opportunity to build your network across the bank

What you'll do

In this key role, you’ll be developing and maintaining the release train. This will include the preparation and review of the release and environment strategy, involving plans and estimation, and management of interdependencies. With your vital leadership, you’ll provide cross-team synchronisation, making sure everyone has a clear understanding of how their work helps our customers.

You’ll lead on continuous improvement across delivery via various channels, including improving or removing manual steps, and we’ll look to you to demonstrably improve release train agility and value to end state customers.

Your responsibilities will include:

• Enhancing deployment and management phases of the development lifecycle, including through Agile coaching and active contribution to release and environment best practice
• Facilitating and fostering the preparation of release and sprint vision, goals and work pipelines and facilitating pre and post planning meetings
• Building and communicating release calendars and iterative planning cycles and synchronising with other release train managers across domains
• Aggregating the programme release objectives into value streams release objectives where they exist and publishing them for visibility and transparency
• Assisting with the economic decision-making by facilitating estimation by teams and the roll up to programme and portfolio levels

The skills you'll need

We’re looking for someone with an expert understanding of running complex projects spanning multiple scrum and non-scrum teams.

You’ll also need:

• Expert level knowledge and proficiency with scaled Agile and management tools and methodologies spanning value stream, portfolio, programme and team levels
• The ability to prioritise and sequence tasks that are to be delivered by the feature teams
• Strong servant leadership capabilities along with the ability to create and share a vision in-line with the bank’s
• Strong stakeholder skills with the ability to influence both business and technical partners
• Experience of running multiple matrix managed teams

We are looking for a suitably qualified and experienced individual to provide maternity cover for the role of Training & Communications Manager, starting in May 2024. Key Tasks and Responsibilities of the Post Course Delivery From when the course is published, monitor the bookings, answer queries that may come into the LDC email inbox about the course. Send out delegate lists to trainers for the courses. If there are any cancellations/duplicate bookings on courses, create credit notes on Xero to reimburse the money back to the practice/customer. Send out any resources to delegates around 1-week prior to course delivery date. Send out virtual links/venue details about the course 1-week prior to course date. Ensure that any quizzes/polls that are sent over from the Trainer, are put onto the Zoom session ready before the session starts. Classmarker For Immunisation Foundation courses Trainers will send a quiz that must be completed by all delegates to complete the course. Create class marker on the Classmarker website and send the link created to the Trainer ready for session. Once the Classmarker has been completed compile the quiz score, create certificates and send to delegates. Open virtual sessions on Zoom, let the trainer in and any sponsor (if any). When the course starts, admit all delegates and take attendance on the Excel download of the booking form. Once the course is completed ensure that the attendance is marked on the Live View of Wagtail. General Monitor the LDC email inbox for general day to day queries and answer as applicable. Send out information on courses and/or User Guides. Use Wagtail to ensure that users information is up to date if any queries come in regarding password changes etc. Monitor the main LDC phone daily, taking messages or answering queries. Ensure the phones are diverted if on leave/at meetings etc. Keep a live Request List for any courses that are not yet published and monitor. When courses become available, email delegates to inform them and include booking link. Ensure Request List is updated correctly with person being contacted and what date. Any transfer queries get sent to Education Programme Manager. Social Media Create posts for LinkedIn, Facebook, Instagram and X on Canva. If relevant topics are in news, cross reference these to our courses if possible. Ensure to post on social media at least three times per week. Keep a check on the UK National Days social calendar for any fun or topical events that may be coming up in the year. Create and complete a Newsletter using NewZapp and send out every 2 weeks. Keep a track on the insights of social media to see what is working and what isnt. The role will also involve: Attendance and contribution to team meetings around training provision as required. Development and expansion of training opportunities for General Practice staff. Supporting the development of Learning And Development Centre, including the expansion of our existing training offer into other industries as the company grows. Promote career development and progression to support sustainability and retention in Primary and Community Care. Contribute to the planning and delivery of our Masterclasses Training and Development Assist with the induction of new staff, with regard to departmental policies, procedures and IT Systems. The post-holder will be required to attend training courses, including mandatory courses, which may be identified as part of his/her PDP. Contribute positively to team meetings, bringing relevant issues to the meeting, assisting with the development of the service and assisting with projects identified by the team. To attend regular 1-1 meetings with line manager. Other duties that may reasonably be requested in this post. Maintain your own professional development and update your evidence based practice, knowledge and skills Fulfil all mandatory training requirements for Sentinel Healthcare CIC.

Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority’s web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority’s SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator’s Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16c8462

Key Responsibilities:

Performance Management:

• Conduct quarterly performance appraisals for business development team to identify strengths and areas for improvement
• Develop and implement tailored career progression plans to nurture talent and drive employee engagement
• Provide personalized coaching and support to enhance individual and team performance, fostering a results-oriented culture within the organization

Onboarding and Training Programs:

• Design and implement comprehensive onboarding programs to ensure seamless integration of new sales team members into the organization
• Track and oversee the performance of new joiners through assessment tests and speed-to-sale ratio
• Coordinate and deliver impactful leadership training sessions to equip leaders with the skills and knowledge necessary for success
• Develop, facilitate and update learning materials for business development team members to enhance their sales acumen and effectiveness

Learning Conferences:

• Plan and execute quarterly and annual learning conferences, showcasing the latest industry trends and best practices
• Collaborate with internal stakeholders to ensure guest speakers develop relevant training content
• Analyze conference feedback to identify areas for improvement and drive enhancements for future events

Sales Management Support:

• Partner with the Global Business Development Head to maintain updated sales packages, policies, and procedures, ensuring alignment with organizational objectives
• Generate insightful sales reports and one-pagers for both internal decision-makers and external stakeholders
• Provide support for sales meetings and initiatives, leveraging data-driven insights to drive informed decision-making

Event Management:

• Oversee the team in coordinating offline events, including conferences, seminars, and workshops, to foster knowledge sharing and networking opportunities
• Manage event logistics from venue selection to catering, ensuring seamless execution and exceptional attendee experiences

Additional Responsibilities:

• Collaborate cross-functionally to align learning initiatives with strategic business goals, driving organizational growth and performance
• Continuously assess and enhance learning and development programs based on feedback, analytics, and business results, ensuring ongoing relevance and effectiveness

Requirements:

• Diploma/Bachelor's degree in Business Administration Marketing, Communications, or a related field or a related field
• 3+ years of experience in L&D management or sales management
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze data and develop insights to drive performance
• Experience in developing sales presentations and proposals
• Proficiency in Microsoft Office and CRM software
• Knowledge of sales techniques and best practices
• Good in written and spoken English and Mandarin (Need to liaise with Mandarin speaking partners)

Research Submitting research grant applications for external funding from institutions such as the National Institute for Health Research. Dissemination of research at national and international conferences. Submission of original research articles for publication in peer reviewed journals. Take overall responsibility for the efficient day-to-day management of the research programme. Ensure all research procedures are developed according to Research Governance Framework, National Research Ethics Committee, Medical Research Council guidelines for Good Clinical Practice and Data Protection, including providing assurance that personal and confidential information is restricted to those entitled to know. Ensure recruitment of participants occurs in line with the project plan. Work with the Research lead, the study team, and relevant bodies, organisations and groups to ensure that the studies meet their targets. Establish procedures to ensure adherence to research study l protocols and administrative requirements. Coordination of study sites throughout the life cycle of the project, including liaison with prisons, R&D departments, site initiation visits, site file set up, site research assistants and site PIs. Development and safe keeping of research data files, ensuring that all research data are kept in line with ethical approval and governance procedures. Monitor any required blindness procedures and ensure appropriate action when the blind is broken. Monitor adverse events and ensure timely and appropriate action is taken. Manage the recruitment, retention, training of research assistant(RAs) across study sites alongside the site PIs who have line management responsibilities for each site RA. Line management responsibilities including appraisals and supervision of researchers and study administrator at coordinating site (GMMH). Oversee risk management of research studies. Produce meaningful study data in a timely manner thus enabling the study team to predict and plan any issues that warrant changes in the study protocol, funding or time. Act as the primary point of contact for all external and internal agencies. Contribute to development and submission of research grant applications for external funding if relevant to the role and CPD. Coordinate and contribute to dissemination of study outputs e.g. seminars and presentations at local Trust sites, writing and submission of original research articles for publication in peer reviewed journals and presentations at national and international conferences. Coordinate the preparation and publication of data, reports and information, ensuring that these meet legislative, contractual and ethical requirements. Undertake such CPD activities as are required to maintain and enhance research skills necessary for the development and delivery of high-quality research. Receive regular supervision and management from a senior staff member in accordance with Good Practice Guidelines. Policy and Service Development Follow professional guidelines and standards, Trust policies, and team procedures, protocols, and guidance in completion of work tasks. Contribute to the development of Trust research governance activity. Human Resources Contribute to the induction of new team members including researchers, undergraduate placement students, volunteers, and study administrator. Provide research management supervision of research assistants and line management supervision to GMMH-employed staff. Communicate with service users, carers/relatives, healthcare professionals and other stakeholders complex and potentially emotive information regarding capacity to provide informed consent for research participation, eligibility (or ineligibility) for particular research studies Communicate, when appropriate, with service users, carers/relatives, and other healthcare professionals if a participant wishes to withdraw from a research study. This includes facilitating decision-making for continued participation or withdrawal and gathering feedback on reasons for withdrawal which may include complex personal circumstances/difficulties Coordinate, liaise and communicate with the Research Advisory Group (RAG) on a range of matters including their own wellbeing and any support required, research trial consultations such as feedback on trial documents or procedures, and research planning and dissemination.Contribute to the supervision and mentoring of undergraduate and postgraduate students and volunteer Research Assistants (RAs). Research and Innovation Use contemporary theory and research to develop and test effective treatments and service models. Develop and manage externally-funded large-scale clinical research projects. Contribute to GMMH research governance activities, including scientific appraisal of research applications. Contribute to the coordination of research activities within GMMH. Contribute to Research and Development activities of GMMH, including conducting pilot studies, experimental studies and clinical trials Contribute to publication of peer-reviewed scientific papers outlining results of work completed in the study. Disseminate research findings via seminars and conference presentations. Provide project management of R&I activities. Information Technology and Resources Maintain up to date research records in line with CONSORT statement guidance. Undertake quality assurance checks on research database. Statistical and qualitative analysis of research data using relevant software/databases. Produce regular reports regarding trial activities against the research milestones for the trial management e.g. Research Management and Trial Steering Committees, finance updates, data monitoring and ethics committees, and external funder as required Financial and Physical Resources Be a responsible authorised signatory for payments as delegated e.g. for equipment, travel expenses and training. This can also include significant payments for recharges to other institutions such as Higher Education Institutions (HEI) and other NHS Trusts. Manage and monitor project spending including regular meetings with the designated GMMH Research Finance Manager, HEI, NIHR andand relevant Research Finance Managers when necessary. Observe personal duty of care in relation to equipment and resources at work. Provide cover for management of petty cash float system for the department. Produce research project costings for the study and related grant applications and to develop payment schedules with other institutions. Check invoices and requisitions against payment schedules in sub-contracts with different institutions.