Total 142 Senior Executive Admin Executive job vacancies in Petaling Jaya

【每週工作5天的公司優先招募】

• 職位：忠誠度計劃行政主管。
• 薪資：RM3000-4000。
• 地點：PJ工業區，第51區，Jalan Templer，八打靈再也。

Chrisjac 是一家成熟的招聘公司，在馬來西亞為人力資源行業的企業客戶提供優質的人才搜尋服務已有近三十年的歷史。作為提供增值招聘服務的一部分，我們目前正在尋找合適的馬來西亞候選人，為我們的長期企業客戶（八打靈再也的一家忠誠度和獎勵計劃管理公司）擔任忠誠度計劃管理主管的角色。
這是一個全職永久職位，位於八打靈再也第 51 區的公司辦公室。工作時間為週一至週五上午 9 點至下午 6 點。

關於工作
身為忠誠度計畫管理主管，您將管理銀行和金融機構內各種忠誠度計畫的客戶服務。該職位負責支援馬來西亞各銀行機構的忠誠度計劃。
這個職位節奏很快。作為忠誠度計劃管理員，您將在客戶的忠誠度計劃中管理客戶的組合權利和獎勵。
您的角色將透過提供有關透過忠誠度計劃獲得的權利和獎勵的準確信息，及時參與客戶互動。您的重要職責還包括管理、訂購和採購以及向客戶提供獎勵。

候選人
我們尋找女性候選人只是為了承擔這個以客戶為中心的角色。理想情況下，她應具備任何學習領域的最低文憑資格，並具有較強的溝通能力、能說流利的英語和國語。那些能說中文/普通話的人將是擔任這一職位的額外優勢。
理想情況下，我們正在尋找具有可靠的忠誠度計劃經驗（最好是在銀行環境中）的候選人。
要考慮擔任此職位，候選人應具有與客戶服務、電話行銷、呼叫中心或類似性質職位相關的工作經驗。
該職位的候選人必須願意在支持性的團隊環境中工作，並且能夠在壓力下快速且準確地工作。
她必須具備電腦知識，能夠使用 MS Office 和互聯網應用程式技能。

對該職位的申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• 職位：行政助理、銷售管理。
  
• 薪資：RM 4000-5000。
  
• 地點：八打靈再也格拉那再也。

關於公司
這是馬來西亞一家歷史悠久且運作良好的領先物流公司，為各個行業和部門提供國際貨運代理和物流服務。他們透過遍佈亞洲、澳洲、歐洲和美洲的國際代理商網路開展業務。目前，他們正在積極尋找一名成熟的女性候選人擔任執行助理，為組織內的常務董事/總監提供行政和銷售支援。該職位是永久性的，將設在位於八打靈再也的公司總部。對於以職業為導向的行政助理加入這個成功的組織來說，這是一個難得且獨特的機會。
關於角色
該職位將向總經理匯報。
工作的角色和範圍包括：
-您的主要職責是協助和支援多式聯運貨物運輸的協調—主要是出口整箱/拼箱和散雜貨海運。
- 負責就貨運服務相關事宜提供高層執行和行政支援。
-負責日常管理、電子郵件、報告的準備和格式化。
- 對與主任有關的所有事項的電子或口頭詢問作出有效回應並提供建議。
- 聯絡和協調業務決策。
- 協助端到端管理帳戶組合。
-為總監與新的和潛在的業務客戶提供一線支持，包括根據銷售建議提供報價/運費。
-協調並提供銷售流程的行政支援。

在這方面，您應該具備良好的英語口語和書面能力；良好的英語寫作能力。此外，良好的高層商業背景也是必不可少的。您需要靈活並願意承擔不同工作領域的任務，以支援總監的工作。

候選人簡介
該職位適合具有至少三年出口營運經驗且對 EDI 企業有深入了解的個人。
該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找具有以下特徵的能夠勝任這一關鍵角色的人：
- 30-40歲的馬來西亞女性；
- 個性成熟、開朗、活潑、風度翩翩。
-至少擁有工商管理或物流管理文憑資格。
- 在先前的職位中至少有 3-5 年擔任行政助理或銷售管理支援職位的綜合工作經驗。
- 良好的英語、口語和寫作能力，並精通國語和中文/普通話。
- 較強的 MS Word、Excel、Power Point 和 Outlook 電腦應用技能。

獎勵
作為對您工作的回報，我們的客戶將為位於格拉納再也地區的工作提供有競爭力的薪資待遇。該套餐將與您的資格和經驗相稱。

請僅在您居住/居住在通勤距離內或發現到此工作地點方便且不過分關心工作時間而不是職業前景的情況下申請。

應用
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們 Chrisjac

津貼和福利

• 休閒著裝要求
• 事假

[PRIORITY JOB TO BE FILLED ASAP]

• Position Title: Senior Accounts Executive.
• Salary: RM 3500-4500.
• Job location: Kelana Jaya,Petaling Jaya.

About the company
This company is a well established and respected international freight forwarding and logistics solution provider with offices in major ports around the country. They offer shippers in the worldwide market a total logistics and complete inter-modal transportation system and warehousing facilities. Currently they are actively seeking an experienced Accounting professional to join their finance team based at their business head office in Kelana Jaya in Petaling Jaya.
The opening is a full time permanent position with the objective to manage efficient accounting functions within the logistics activities. In this regard, Chrisjac is working closely with the management of our client to search for the right candidate who is qualified for the role.
Salary for the successful candidate will be offered salary between RM 3500-4500.
About the job
This is a permanent executive level position where the incumbent will report to the Director of Operations of the group. The successful candidate will be responsible for managing full spectrum of accounting functions independently. You will focus on managing month end accounting preparation of the logistics and warehousing activities, inter-company invoicing and consolidation. 
The candidate must have exposed to full end-to-end cycle of the accounts payable and receivable activities and manage full set of accounts.  You will be involved in month end responsibilities including accruals, prepayments and reconciliation invoices, balance sheet reconciliation, statutory reporting. 
The candidate
We are looking for individuals (preferably female) with at least 3-5 years of relevant experience to successfully undertake this role. She must have the knowledge and ability to manage and prepare full set of accounts. Ideally candidates will have exposure to the transport/logistics and/or warehousing industry.
Candidate who will succeed to take up this role must possess minimum a Diploma qualification in Accountancy or Bachelor degree graduate in Accounting. Candidates who aspire to hold this position must be strong verbal and written in English plus conversant in BM and Chinese/Mandarin. In addition, candidates who wish to apply must ensure she will be able to work in Kelana Jaya area.   
Candidates who wish to apply for this job must have the passion and desire to build one's career within the freight forwarding/logistics industry. 
This role offers an exciting opportunity for an individual to enter a thriving business that provides opportunities for career growth and development.

APPLICATION
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my 

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

[盡快填補優先職位]

• 職位名稱：資深會計主管。
• 薪資：RM3500-5000。
• 工作地點：八打靈再也 Kelana Jaya。

關於公司
該公司是一家信譽卓著且受人尊敬的國際貨運代理和物流解決方案提供商，在全國主要港口設有辦事處。他們為全球市場的托運人提供全面的物流和完整的多式聯運系統以及倉儲設施。目前，他們正在積極尋找經驗豐富的會計專業人士加入其位於八打靈再也格拉納再也業務總部的財務團隊。
該職位是全職永久職位，目的是管理物流活動中高效率的會計職能。在這方面，Chrisjac 正在與我們客戶的管理層密切合作，尋找適合該職位的合適人選。
成功候選人的薪水將介於 RM 3500 至 5000 之間。
關於工作
這是一個永久性的行政級職位，任職者將向集團營運總監報告。成功的候選人將負責獨立管理全方位的會計職能。您將專注於管理物流和倉儲活動的月末會計準備、公司間發票和合併。
候選人必須了解應付帳款和應收帳款活動的完整端到端週期，並管理全套帳戶。您將承擔月末職責，包括應計費用、預付款和對帳發票、資產負債表對帳、法定報告。
候選人
我們正在尋找具有至少 3-5 年相關經驗的個人（最好是女性）來成功擔任這一角色。她必須具備管理和準備全套帳目的知識和能力。理想情況下，候選人將接觸運輸/物流和/或倉儲行業。
成功擔任此職位的候選人必須至少擁有會計文憑資格或會計學士學位。渴望擔任此職位的候選人必須具有較強的英語口語和寫作能力，並精通國語和中文/普通話。此外，希望申請的候選人必須確保她能夠在格拉納再也地區工作。
希望申請此職位的候選人必須具有在貨運代理/物流行業發展職業生涯的熱情和願望。
這個角色為個人提供了進入蓬勃發展的企業的令人興奮的機會，為職業成長和發展提供了機會。

應用
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• 職位：高階主管，財務和會計。
• 薪資：RM 4000-5000。
• 地點：八打靈再也格拉那再也。

介紹
該公司是馬來西亞領先的國際物流供應商之一，在全球五大洲提供全方位的進出口和綜合物流服務。目前，他們正在尋找一位熱情的會計專業人士加入他們在 Kelana Jaya 的財務團隊。
工作職責
*管理每月帳目準備。
*管理AP和外幣支付。
*管理應收帳款和信用控制。
*多幣種銀行對帳。
*總帳/現金簿管理和報告。
候選人
*馬來西亞人最好是28-45歲的女性。
*必須擁有高等教育會計資格（最低 LCCI 會計文憑）。
*擁有會計 AP、AR 的經驗。
*對會計流程的一般了解。
*需要了解國際貨運代理知識。
*有使用 CargoWise 的經驗者優先。
*精通溝通技巧，尤其是英語。
這是一個全職永久職位，每隔週六在八打靈再也的 Kelana Jaya 辦公室工作。
薪酬可協商，並將根據成功候選人的經驗和能力而定。

如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE進行申請，點選「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

【物流業優先工作】

• 職位名稱：會計主管。
• 薪資：RM3000-4000。
• 地點：八打靈再也格拉納再也 (Kelana Jaya)。

招募公司
這是一家老牌國際貨運代理公司，提供遍佈全球五大洲的全套進出口及綜合物流服務。他們目前正在八打靈再也 Kelana Jaya 的企業業務總部招募一名經驗豐富的會計專業人士，負責馬來西亞的業務營運。
角色和職責
該職位將涵蓋應付帳款和應收帳款職能。
作為客戶主管，您的總體目標是與財務團隊合作，主要負責部門內 AP 和 AR 投資組合的日常執行和管理。
主要職責涉及以下範圍：
*管理AP和外幣付款。
*管理應收帳款和信用控制。
*總帳和資產負債表對帳。
*與營運和其他部門聯絡，收集財務資訊並將這些資訊輸入營運和財務系統。
*協助月末、季末和年末審計要求。
*準備月末日記帳。
*每日/每月準備現金流量預測/分析。
*銀行對賬，包括多幣種對帳。
*確保公司債務人帳戶依照交易條款支付。
*對新客戶進行信用檢查。
*發出月結單。
*準備債務人分類帳報表。
角色要求
我們的客戶專門尋找想要在物流業追求和發展長期職業發展的女性候選人。
- 28-40歲年齡層的女性。
- 至少擁有 LCCI 會計文憑資格或學士學位。
- 至少2-3年處理會計職能的經驗，最好是在類似的物流業。
-具有調節總帳帳戶和外幣交易的經驗將是一個優勢。
- 有使用 CargoWise 的經驗者優先。
-中級 Excel 技能。
-高度專業的工作方法和緊迫期限的能力。
-必須精通英語書面和口語，並精通國語，如果能懂普通話則更佳。
- 薪酬可協商，並將根據成功候選人的經驗和能力而定。

請注意，我們 Chrisjac 正在代表我們的客戶、招聘公司進行招聘，我們將透過電子郵件/電話安排與合格候選人的面試。

如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。
或者，候選人可以透過我們的電子郵件直接將簡歷轉發給CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• 職位名稱：行政助理（EA）。
• 薪資：RM 4000-5000。
• 工作地點：八打靈再也 Kelana Jaya。

關於公司
我們的客戶是一家備受推崇的國際貨運代理和物流公司，擁有完善的海外網路。他們提供物流業務，將貨物從源頭運送到全球五大洲的目的地。目前，他們正在積極尋找一位充滿熱情、積極進取且敬業的 (EA)執行助理加入他們位於八打靈再也 Kelana Jaya 業務總部的專業團隊。
關於角色
行政助理的職責是向組織內的執行董事報告，全面了解總監的工作組合，以便提供意見並參與日常決策。
工作的角色和範圍包括：
*積極主動地管理並向董事總經理提供秘書和行政支援。
*負責提供與貨運服務相關的高層執行和行政事務。
*負責日常管理、電子郵件、報告的準備和格式化。
*對與總監有關的所有事項的電子或口頭詢問做出有效回應並提供建議。
*聯絡和協調業務決策。
*起草、審查和準備信件，建立會議記錄、文件、報告和簡報。
*起草並準備各航線的相關運費/物流費率。
*協調銷售活動。
*在貨運活動中保持高水準的客戶服務。

要求/候選人簡介
該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找能夠勝任這一關鍵角色並具有以下特質的人選：
*年齡在 30-45 歲之間的馬來西亞女性。
*個性成熟、開朗、活潑、風度翩翩。
*至少擁有工商管理、秘書管理或物流管理文憑資格。
*在之前的職位中擔任管理員、執行秘書或私人助理，總共擁有 5-8 年的綜合工作經驗。
*良好的英語、口語和寫作能力，並精通國語和中文/普通話。
*較強的MS Word、Excel、Power Point 和 Outlook 電腦應用能力。

獎勵
作為對您工作的回報，我們的客戶將為位於格拉納再也地區的工作提供有競爭力的薪資待遇。該套餐將與您的資格和經驗相稱。

申請該職位
歡迎有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假

[盡快填補優先職位]

• 職位名稱：資深會計主管。
• 薪資：RM 3500-4500。
• 工作地點：八打靈再也 Kelana Jaya。

關於公司
該公司是一家信譽卓著且受人尊敬的國際貨運代理和物流解決方案提供商，在全國主要港口設有辦事處。他們為全球市場的托運人提供全面的物流和完整的多式聯運系統以及倉儲設施。目前，他們正在積極尋找經驗豐富的會計專業人士加入其位於八打靈再也格拉納再也業務總部的財務團隊。
該職位是全職永久職位，目的是管理物流活動中高效率的會計職能。在這方面，Chrisjac 正在與我們客戶的管理層密切合作，尋找適合該職位的合適人選。
成功候選人的薪水將介於 RM 3500 至 4500 之間。
關於工作
這是一個永久性的行政級職位，任職者將向集團營運總監報告。成功的候選人將負責獨立管理全方位的會計職能。您將專注於管理物流和倉儲活動的月末會計準備、公司間發票和合併。
候選人必須了解應付帳款和應收帳款活動的完整端到端週期，並管理全套帳戶。您將承擔月末職責，包括應計費用、預付款和對帳發票、資產負債表對帳、法定報告。
候選人
我們正在尋找具有至少 3-5 年相關經驗的個人（最好是女性）來成功擔任這一角色。她必須具備管理和準備全套帳目的知識和能力。理想情況下，候選人將接觸運輸/物流和/或倉儲行業。
成功擔任此職位的候選人必須至少擁有會計文憑資格或會計學士學位。渴望擔任此職位的候選人必須具有較強的英語口語和寫作能力，並精通國語和中文/普通話。此外，希望申請的候選人必須確保她能夠在格拉納再也地區工作。
希望申請此職位的候選人必須具有在貨運代理/物流行業發展職業生涯的熱情和願望。
這個角色為個人提供了進入蓬勃發展的企業的令人興奮的機會，為職業成長和發展提供了機會。

應用
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

We are seeking a highly organized and proactive Admin Executive to join our team. The ideal candidate will play a key role in ensuring the efficient operation of our office by providing administrative support and coordinating various tasks and functions. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities:

• Generate insurance quotations based on customer needs and policy requirements.
• Prepare cover notes for approved insurance policies.
• Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance.
• Review cover notes and documents submitted by customers to verify accuracy and completeness, enabling policy activation.
• Liaise with insurance providers to follow up on pending approval cases and ensure timely processing.
• Address customer complaints and inquiries related to cover notes, providing excellent service and resolution.
• Maintain organized records of insurance policies, cover notes, and customer interactions.
• Collaborate with the insurance team to improve administrative processes and workflows.
• Perform other administrative tasks and support functions as required by management.

• Detail oriented and fast learner.
• Proven experience in administrative roles within the insurance industry.
• Strong knowledge of insurance policies, cover notes, and related processes.
• Exceptional organizational skills and meticulous attention to detail.
• Effective communication skills, both written and verbal.
• Problem-solving capabilities.
• Ability to work independently and as part of a team.
• Diploma or Bachelor's degree or relevant insurance certifications (preferred).
• Able to join immediately is a plus point
• This role open only for local

• You will be working in a fast-growing startup that promotes flexible and open culture.
• You will learn the latest technologies which will add value to yourself and give you an edge in today's job market.
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary
• Casual work attire

Bjak is committed to providing accessible and sustainable financial services to individuals across ASEAN. Headquartered in Malaysia, Bjak stands as the largest insurance portal in Southeast Asia. Our primary platform, Bjak.my, assists millions in finding insurance policies that offer optimal value and coverage.

Our expertise lies in navigating intricate regulations and environments while innovating some of the most groundbreaking products globally. For instance, we pioneered the simplification and online provision of investment-linked life and health insurance, accompanied by instant talk-to-agent service. We're in search of a Customer Service Representative to bolster our dedicated team and uphold our commitment to excellence.

Position Overview:

We are in need of a highly organized and proactive Admin Executive to join our team. The ideal candidate will be instrumental in ensuring the smooth operation of our office by delivering administrative support and coordinating various tasks and functions. If you possess keen attention to detail, resourcefulness, and thrive in a fast-paced environment, we eagerly await your application.

Key Responsibilities:

• Generate insurance quotations tailored to customer needs and policy requirements.
• Prepare cover notes for approved insurance policies.
• Obtain necessary documents from customers to facilitate cover note issuance.
• Review cover notes and customer-submitted documents to ensure accuracy and completeness, facilitating policy activation.
• Communicate with insurance providers to track pending approval cases and ensure timely processing.
• Address customer complaints and inquiries regarding cover notes, providing exemplary service and resolutions.
• Maintain organized records of insurance policies, cover notes, and customer interactions.
• Collaborate with the insurance team to enhance administrative processes and workflows.
• Perform other administrative tasks and support functions as required by management.

• Detail-oriented and quick learner.
• Demonstrated experience in administrative roles within the insurance industry.
• Strong understanding of insurance policies, cover notes, and related processes.
• Exceptional organizational skills and meticulous attention to detail.
• Effective communication skills, both written and verbal.
• Proficient problem-solving capabilities.
• Ability to work independently and collaboratively within a team.
• Diploma or Bachelor's degree or relevant insurance certifications (preferred).
• Immediate availability is a plus.
• This role is open only for local candidates.

• Opportunity to work in a fast-growing startup fostering a flexible and open culture.
• Access to the latest technologies, enhancing your skill set and marketability.
• Engaging in fast-moving, challenging, and unique business problems.
• Attractive remuneration and performance incentives.
• Robust learning and development plans for career growth.
• Abundant career development opportunities within a burgeoning company.
• International work environment within a flat organization structure.
• Competitive salary.
• Casual work attire.

About the job

To ensure a positive experience for tenants across Ikano Centres' portfolio, the Tenant Admin Executive plays a fundamental role in ensuring a smooth and efficient onboarding process. This role involves providing comprehensive administrative support for the Tenant Administration team and ensuring accurate and efficient processing of lease documentation. This will be a temporary 6-month role and will be based in the Service Office Damansara.

Your assignment

• Maintain accurate tenant information in our database.
• Process and manage lease documents throughout their lifecycle (from sending them out to ensuring they are signed and stored securely).
• Assist with initial follow-up on tenant payments and maintain accurate payment records.
• Facilitate the online stamping process for lease agreements.
• Finalize lease agreements and ensure their successful delivery to all parties.
• Manage team calendar and communication, including scheduling meetings and maintaining efficient email workflow.
• Organize and maintain electronic and physical filing systems.
• Assist with other ad-hoc administrative tasks as assigned.

NIQ is seeking a highly organized and detail-oriented Sales Support Administrator with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent communication skills and a strong focus on customer satisfaction. This role requires exceptional organizational abilities, a keen eye for detail, and the ability to take decisive action. 

Responsibilities: 

• Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data, managing sales pipelines, and generating reports. 
• Collaborate with the sales team to ensure timely and accurate entry of client orders, including pricing, product details, and delivery schedules. 
• Provide administrative support to the sales team by preparing sales presentations, proposals, and contracts, ensuring all documents are accurate, professional, and meet company standards. 
• Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement. 
• Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement. 
• Coordinate with cross-functional teams to ensure seamless order fulfillment, resolve customer inquiries, and optimize the overall sales process. 
• Maintain up-to-date knowledge of product features, pricing, and promotions to provide accurate and relevant information to clients and the sales team. 
• Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes. 
• Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction throughout the sales process. 
• Collaborate with the sales team to develop and maintain positive customer relationships, identifying upselling and cross-selling opportunities

The Key Account Executive (KAE) is responsible for assisting Key Account Manager in managing and developing set of key-account customers on national level. They’re responsible for achieving sales targets in the given customers. The Key Account Executive reports to the Key Account Manager and assist KAMs in effectively managing key customer accounts by providing support and executing strategies.

Responsibilities & Key Activities:

1. Customer Business Planning; Support KAM in preparing the CBP by providing market or outlets insight, sales reporting, and other operation information
2. Promotion Planning & Execution; Audit key monthly activities and POSM/premium executed as per guideline based on JUMP merchandiser photo/report and also during market visit.
3. Business Review & Market Visit; Conduct regular market visit to store level and gather feedbacks such as building rapport with store level, perfect store execution, OSA, outlet stock aging & competitor information, identify potential growth areas & opportunities and address immediate concerns.
4. Administrative; Provide administrative support i.e. order tracking, payment request, customer claim validation, stock return (EBPS), pricing maintenance & credit note (CN) submission to customers.

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

What you will be doing

Monitor Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Receive and control customer bookings according to the processes in place
• Check optimizations from Optimizer if applicable and propose consolidation options
• Assign customer booking to a selection of freight forwarding agents (3PL)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Drive corrective actions when required (missing event etc.)
• Monitor delays and deliveries events using the dedicated IT solutions (internal or external TMS, BI…)
• Alert the customer team proactively in case of deviation and propose backup solutions
• Communicate with internal (regional and overseas) and external organizations, ensuring all communications generated in the dedicated IT solution (chat, tasks etc.) are handled in a timely manner
• Create reports and analysis to give a consolidated vision of the flows for customer

Deliver Customer Satisfaction

• Manage and support order management to ensure the best possible service level
• Meet deadlines and ensure completion of customer service tasks within the expected time frames
• Ensure a consistent and proactive communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritize, resolve and/or escalate issues to secure customers' interest
• Represent Prism internally and externally
• Act as Single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers
• Provide expertise in transportation management
• Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Proficiency in MS Office applications
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset
• Strong problem solving skills
• Ability to work under pressure

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutions; and serves as a liaison between the Commercial team, Quality Assurance, and Operations.

Responsibilities

• Drive customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working together with Global Customer Service Center
• Working with Customer Service Lead, Product Leader, and Customer Success team in building a client communication on Product Enhancement, Universe Update & Delivery Details
• Build, upload, and manage local knowledge articles reflecting the latest local service evolution in the NIQ Customer Service Online platform
• Communicate on Product Enhancement, Universe Update & Delivery Details to stakeholders
• Provide clear and accurate responses as well as market expertise to stakeholders
• Achieve competency in NIQ proprietary data mining platform and driving customer’s usage and adoption
• Achieve competency in Microsoft Dynamics, manage dashboards to track and analyze Key Performance Indicators
• Coordinate both local and international sales request as part of NIQ global network, driving NIQ’s bottom line across the organization
• Spearhead improvement projects to drive process optimization and uphold globally acclaimed NIQ data standards