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Job Purpose
A Floor Ambassador works as the public face of a company or brand. The primary duties include creating awareness for a company's service or product, interacting with staffs to listen to their feedback to enhancing communication.
Floor Ambassadors play a vital role in promoting a positive and productive work environment and ensuring the smooth running of day-to-day operations.
Job Responsibilities
We are seeking candidates proficient in Mandarin to better serve our Mandarin-speaking customers.
Perks & Benefits
Under OCS Group of Company.
工作目的 | 樓層大使是公司或品牌的公眾形象。主要職責包括提高對公司服務或產品的認識,與員工互動以聽取他們的回饋以加強溝通。 | 樓層大使在促進積極高效的工作環境以及確保日常營運順利進行方面發揮著至關重要的作用。 | 工作職責 |
我們正在尋找精通普通話的候選人,以更好地為我們的普通話客戶提供服務。
津貼和福利
Under OCS Group of Company.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. The successful candidate will play a key role in ensuring our customers achieve their goals and have a positive experience with our products or programmes. If you are passionate about building relationships, helping individuals achieve personal development growth and driving customer satisfaction, we invite you to apply for this exciting opportunity.
Roles & Responsibilities:
Requirements:
Perks & Benefits
ATD strongly believes that every organisation must be digitally transformed in order to drive continuous transformation in this digital era. Our offerings include specialised CONSULTING and LEARNING services in integrating business and technology.
Today, we are proud to be recognised as an Asian industry leader in Digital Enterprise Architecture and dedicated in changing the way business use and
adopt technologies in today's digital era.
We share our success with our clients that have been benchmarked with the global research and advisory firm as well as winners of prestigious global EA Awards.
Founded in 2006, a group of highly skilled and passionate Enterprise Architects started ATD Solution to address a distinct gap in the industry and devoted to help enterprise connects digitally, ensuring traceability from Strategy to Business to Information to Application and Infrasturcture through Enterprise Architecture
Our mission "Put IT back in Business" is our goal to help our customers utilise the best practices in Digital EA so that they are able to discover and unlock the true values of technology for their business.
We believe that our customer's success speaks highly of our reputation.
我們正在尋找一位積極主動、以客戶為中心的個人加入我們的團隊,擔任客戶成功專家。成功的候選人將在確保我們的客戶實現其目標並獲得對我們的產品或計劃的積極體驗方面發揮關鍵作用。如果您熱衷於建立關係、幫助個人實現個人發展成長和提高客戶滿意度,我們邀請您申請這個令人興奮的機會。
角色和職責:
要求:
津貼和福利
ATD strongly believes that every organisation must be digitally transformed in order to drive continuous transformation in this digital era. Our offerings include specialised CONSULTING and LEARNING services in integrating business and technology.
Today, we are proud to be recognised as an Asian industry leader in Digital Enterprise Architecture and dedicated in changing the way business use and
adopt technologies in today's digital era.
We share our success with our clients that have been benchmarked with the global research and advisory firm as well as winners of prestigious global EA Awards.
Founded in 2006, a group of highly skilled and passionate Enterprise Architects started ATD Solution to address a distinct gap in the industry and devoted to help enterprise connects digitally, ensuring traceability from Strategy to Business to Information to Application and Infrasturcture through Enterprise Architecture
Our mission "Put IT back in Business" is our goal to help our customers utilise the best practices in Digital EA so that they are able to discover and unlock the true values of technology for their business.
We believe that our customer's success speaks highly of our reputation.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. The successful candidate will play a key role in ensuring our customers achieve their goals and have a positive experience with our products or programmes. If you are passionate about building relationships, helping individuals achieve personal development growth and driving customer satisfaction, we invite you to apply for this exciting opportunity.
Roles & Responsibilities:
Requirements:
Perks & Benefits
ATD strongly believes that every organisation must be digitally transformed in order to drive continuous transformation in this digital era. Our offerings include specialised CONSULTING and LEARNING services in integrating business and technology.
Today, we are proud to be recognised as an Asian industry leader in Digital Enterprise Architecture and dedicated in changing the way business use and
adopt technologies in today's digital era.
We share our success with our clients that have been benchmarked with the global research and advisory firm as well as winners of prestigious global EA Awards.
Founded in 2006, a group of highly skilled and passionate Enterprise Architects started ATD Solution to address a distinct gap in the industry and devoted to help enterprise connects digitally, ensuring traceability from Strategy to Business to Information to Application and Infrasturcture through Enterprise Architecture
Our mission "Put IT back in Business" is our goal to help our customers utilise the best practices in Digital EA so that they are able to discover and unlock the true values of technology for their business.
We believe that our customer's success speaks highly of our reputation.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. The successful candidate will play a key role in ensuring our customers achieve their goals and have a positive experience with our products or programmes. If you are passionate about building relationships, helping individuals achieve personal development growth and driving customer satisfaction, we invite you to apply for this exciting opportunity.
Roles & Responsibilities:
Requirements:
Perks & Benefits
ATD strongly believes that every organisation must be digitally transformed in order to drive continuous transformation in this digital era. Our offerings include specialised CONSULTING and LEARNING services in integrating business and technology.
Today, we are proud to be recognised as an Asian industry leader in Digital Enterprise Architecture and dedicated in changing the way business use and
adopt technologies in today's digital era.
We share our success with our clients that have been benchmarked with the global research and advisory firm as well as winners of prestigious global EA Awards.
Founded in 2006, a group of highly skilled and passionate Enterprise Architects started ATD Solution to address a distinct gap in the industry and devoted to help enterprise connects digitally, ensuring traceability from Strategy to Business to Information to Application and Infrasturcture through Enterprise Architecture
Our mission "Put IT back in Business" is our goal to help our customers utilise the best practices in Digital EA so that they are able to discover and unlock the true values of technology for their business.
We believe that our customer's success speaks highly of our reputation.
In this exciting role as a Global Black Belt for Support , you will be working with our most important customers, you will coach and support area teams to meet our most complex customer’s support needs through Unified Support and Enhanced Solutions sales. This is a highly collaborative role, that works with our Corporate HQ teams to incubate new offerings and solutions and drive business outcomes for our customers.
Sales Execution
Scaling and Collaboration
Technical Expertise
Sales Excellence
Other
Required/Minimum Qualifications
Additional or Preferred Qualifications
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Official account of Jobstore.
We're looking for a Service Architect to join our Growth team at Capita!
The Service Architect will provide consultancy support for new Sales opportunities and are a key member of the Solutions & Pre-Sales team, to define the service management services proposed to meet a client's requirements and their associated costs. They will also provide expertise in IT Service Management on an ad hoc basis to teams across CPS, Capita Group Businesses, Capita Group clients and potential Capita clients.
For this role, you will need to be flexible, able to travel, and stay away from home when required.
What you'll be doing:
• ensure output quality supports growth by meeting timescales, completing pricing, and aligning service designs with business strategy.
• work directly on customer opportunities, attend meetings, and develop tailored responses to their needs
• provide expertise for bids and assure quality input and overall proposals.
• champion service management processes within Capita IT Services, adhering to ITIL frameworks and ISO2000.
• translate customer requirements into comprehensive Service Designs, covering scope, delivery models, SLAs, OLAs, and transition to Business-As-Usual.
• assist in negotiating and renegotiating customer contracts related to IT Service Management, including service models, ITIL functions, and SLAs/KPIs.
What we're looking for:
• extensive experience of delivering service management solutions and proposals to address complex opportunities
• knowledge of Capita's solutions and sectors in which Capita operates
• ITIL Foundation or ITIL v3/v4 Expert and ISO/IEC 20000 consultant qualifications are desirable
• experience of architecting service management solutions for Public/Hybrid cloud solutions
• experience of working with BMC Remedy or ServiceNow ITSM toolset
• designing, developing and implementing sustainable and scalable service management processes and procedures.
About Capita Growth:
Our Growth (Group Sales) Function is one of Capita's central corporate functions and is redesigning how we do business. The team manages Capita Key Accounts and is developing our strategy for investing in client value propositions. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We're also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.
What's in it for you?
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two week and plenty more
• voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Be the difference.
If making a difference matters to you, then you matter to us.
We are now looking for an Senior Customer Success Specialist, APAC; you will act as a strategic partner to our enterprise customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful customers. In this role, you will initially report to the General Manager, Pacific.
This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working, working from home 2 days/week).
ABOUT THE ROLE
ABOUT YOU
ABOUT US
Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit www.wolterskluwer.com.
Equal Opportunity Employer
Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
Official account of Jobstore.
Job Profile Summary:
In this role, you will assist in performance monitoring, collating business statistics, identifying automation
and process improvement opportunities, as well as driving initiatives within Enterprise Business Operation. Reporting to the Lead, Customer Resolution and Process Improvement, you will collaborate closely with various stakeholders to accelerate the delivery of initiatives and enhancements, while ensuring the delivery is within budget and with quality.
Job Description
Working Experience:
Requirements:
Education:
Official account of Jobstore.
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Customer Workflow Solution Sales for Public Sector and Enterprise. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Official account of Jobstore.
The Architect is responsible for applying innovative technical solutions to business processes, consulting with business analysts and/or project managers to develop technical solutions.The Architect is also responsible to design the solution architecture addressing the business needs and present in forums to seek architecture endorsement by client authorities.
Qualification
More than 5 years of ServiceNow Development experience and over 3 years of solution architect role
Success driving complex issues through analysis & resolution
Large Program experience leading end to end architecture and design
Cloud application technology experience
Configuration experience in ServiceNow IT workflows, Employee workflows, Customer workflows and creator workflows over multiple towers
Comprehensive experience in at least 3 of these Modules: ServiceNow ITSM, ITOM/ITAM, CSM, SPM, IRM and SeCOps
Experience
Provide advisory to clients on ServiceNow customer journey with ServiceNow as their enterprise service management platform
Extensive experience in deploying ServiceNow ITSM aligned with ServiceNow Best Practices
Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions
Have a advisory approach and knowledge about various Service Management platforms and hands on experience with architecture design.
Help drive digital transformation in client organization using ServiceNow capabilities
Drive Product adoption of customer's ServiceNow investments
Development experience in ServiceNow Platform features not limited to this list such as Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Script, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON
Extensive experience of two or more Front end technologies- HTML, JavaScript, CSS, XML
High level of expertise in multiple system environments
Official account of Jobstore.
Job description
Requirement
(1) Verint Voice Recording
(2) Verint Speech Analytics
(3) Verint WFM
(4) Verint Customize Report
(5) Verint Quality Monitoring
Official account of Jobstore.
Official account of Jobstore.
Job Profile Summary:
In this role, you will assist in performance monitoring, collating business statistics, identifying automation
and process improvement opportunities, as well as driving initiatives within Enterprise Business Operation. Reporting to the Lead, Customer Resolution and Process Improvement, you will collaborate closely with various stakeholders to accelerate the delivery of initiatives and enhancements, while ensuring the delivery is within budget and with quality.
Job Description
Working Experience:
Requirements:
Education:
Official account of Jobstore.