Total 10 Visual Design Director job vacancies in F&B / Tourism / Hospitality category in The United States of America

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Work with Director of Commercial Strategy, Director of Sales & Catering in the preparation and management of the Annual Sales & Marketing Plan
• Assist in the preparation of the marketing plan and annual room budget.
• Monitor, analyses and report variation from the budget
• Manages the Department’s expenses
• Recommend and makes pricing decisions
• Assists in producing, implementing and monitoring action plans to ensure sales targets and revenue objective are achieved for individual seller and team
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase rate
• Procures new and repeat business for the hotel by monitoring contact with corporate, governments / embassies and professional associations with local, domestic and international markets.
• Maintains contact with planners, corporate procurements, incentive buyers, airlines, tour operators and wholesalers, through personal sales calls, telephone contacts and written communications
• Creates and implements special programs to achieve greater productivity through

1. Increasing average rate
2. Increasing occupancy
3. Increasing business volume during difficult periods
4. Increasing and maximizing food and beverage banqueting sales, spa and transportation revenue.

• Monitor key accounts and bookers/customers
• Co-ordinate the development of all promotional material
• Attend majors related functions to promote sales for the hotel
• Promotes the hotel as often as possible through entertaining, conducting site inspections, presentations, etc. of the hotel.
• Meets with guests from major producers / organizers of big events staying in the hotel to ensure customer satisfaction
• Establishes and continuously updates mailing lists/database
• Organizes and attends major sales/ PR related functions within the hotel
• Provide after-sales service and in particular to ensure all guests complaints brought to management’s attention and communicate with the respective departments if necessary for proper handling. Ensure that all complaints are reviewed, investigated and follow-up action is initiated
• Entertain clients with the object to secure business or strengthen ties when required
• Assist in production of GM report, sales activity report & contribute in Sales & Marketing monthly report.
• Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
• Develop potential of others through coaching and development opportunities to build organization capability for the future
• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.
• To perform any other duties that may be assigned by the Management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Self introduce & meet up with event organizer to assist in Audio Visual requirement as per Banquet Event Order (BEO) at all times
• Ensuring equipment requires for events is ample & in working condition. Report to Senior Banquet / Banquet Manager if equipment is not ample or not in working condition
• Ensuring improvement, proper storage on all audio visual services and equipment according to the standards and requirements set by Senior Banquet / Banquet Manager
• To attend to complaints from event guests
• To standby and liaise with guest’s request as and when required
• Function room air con scheduling and maintenance weekly follow up
• Beverages inventory / ordering
• General store inventory / ordering
• OE assets inventory / maintenance
• To perform any other duties that may be assigned by the Management

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Work with Director of Commercial Strategy, Director of Sales & Catering in the preparation and management of the Annual Sales & Marketing Plan
• Assist in the preparation of the marketing plan and annual room budget.
• Monitor, analyses and report variation from the budget
• Manages the Department’s expenses
• Recommend and makes pricing decisions
• Assists in producing, implementing and monitoring action plans to ensure sales targets and revenue objective are achieved for individual seller and team
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase rate
• Procures new and repeat business for the hotel by monitoring contact with corporate, governments / embassies and professional associations with local, domestic and international markets.
• Maintains contact with planners, corporate procurements, incentive buyers, airlines, tour operators and wholesalers, through personal sales calls, telephone contacts and written communications
• Creates and implements special programs to achieve greater productivity through

1. Increasing average rate
2. Increasing occupancy
3. Increasing business volume during difficult periods
4. Increasing and maximizing food and beverage banqueting sales, spa and transportation revenue.

• Monitor key accounts and bookers/customers
• Co-ordinate the development of all promotional material
• Attend majors related functions to promote sales for the hotel
• Promotes the hotel as often as possible through entertaining, conducting site inspections, presentations, etc. of the hotel.
• Meets with guests from major producers / organizers of big events staying in the hotel to ensure customer satisfaction
• Establishes and continuously updates mailing lists/database
• Organizes and attends major sales/ PR related functions within the hotel
• Provide after-sales service and in particular to ensure all guests complaints brought to management’s attention and communicate with the respective departments if necessary for proper handling. Ensure that all complaints are reviewed, investigated and follow-up action is initiated
• Entertain clients with the object to secure business or strengthen ties when required
• Assist in production of GM report, sales activity report & contribute in Sales & Marketing monthly report.
• Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
• Develop potential of others through coaching and development opportunities to build organization capability for the future
• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.
• To perform any other duties that may be assigned by the Management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Lead the room sales team in optimizing revenue from rooms and attaining sales team revenue targets as well as individual goals as assigned.
• Work closely with his peers in Revenue/Reservations, Marketing Communications and Catering Sales, to promote synergies between the sale of rooms and event spaces.
• Planning and managing the distribution of accounts for Sales Managers.
• Provide direction and supervise team members in daily work.
• Monitor the progress of the Sales Team by overseeing group blocks and production from all corporate accounts.
• Review team weekly sales call plan and activity reports.
• Maintaining and further developing new accounts – SMEs & MNCs
• Identify and secure new opportunities for the team to promote the expansion and penetration of portfolios.
• Lead the sales team to sell hotel room nights to new, existing, and prospective customers in line with the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
• Delegate and account for proposal presentations and RFP responses in a timely manner.
• Ensure S&M projects are meeting deadlines.
• Ensure established contacts are continuously updated in the hotel database.
• Organizes and attends major sales/ PR related functions within the hotel.
• Utilize clients’ feedback and provide recommendation to superior on new trends – ongoing.
• Discuss with F&B and Executive Chef from time to time on service improvement and trends.
• Provide ongoing sales direction to subordinate staff by implementing the joint call program and providing guidance and direction on the development and execution of customer interviews and action plans.
• Offer the suggestions to Marketing Communications to promote hotel effectively.
• Monitor competitors’ activities and assist in market intelligence.
• Contribute and assists in producing the Annual S&M budget plan.
• Assists in producing, implementing, and monitoring action plans to ensure Revenue Plan objectives are achieved.
• Assist Superior in weekly & monthly reports, planning, development, and implementation of sales & promotional strategies.
• Review daily business levels, anticipate critical situations, and plan effective solutions in conjunction with superior to best expedite these situations.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Manages the department’s expenses/forecast.
• Plan incentive schemes for sales managers in accordance with the marketing budget and hotel standards
• To perform any other duties that may be assigned by the Management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Self introduce & meet up with event organizer to assist in Audio Visual requirement as per Banquet Event Order (BEO) at all times
• Ensuring equipment requires for events is ample & in working condition. Report to Senior Banquet / Banquet Manager if equipment is not ample or not in working condition
• Ensuring improvement, proper storage on all audio visual services and equipment according to the standards and requirements set by Senior Banquet / Banquet Manager
• To attend to complaints from event guests
• To standby and liaise with guest’s request as and when required
• Function room air con scheduling and maintenance weekly follow up
• Beverages inventory / ordering
• General store inventory / ordering
• OE assets inventory / maintenance
• To perform any other duties that may be assigned by the Management

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Director of Sales & Catering is responsible for Room Sales & Catering. He/She manages all sales activities for these 2 sections in line with the sales and marketing plan to exceed hotel revenues and target for Catering & MICE initiatives.

This role will also assist Director of Commercial Strategy in directing day to day activities of sales, developing and implementing total sales and marketing strategies. He/She would provide leadership and direction to the sales team by effectively communicating the strategies and goals of the department, while ensuring that maximum profitability and growth is in line with the company’s vision and values.

• Under the guidance of Director of Commercial Strategy, directs all sales activities in the team to ensure they meet the goals of the Revenue Plan
• Together with Director of Commercial Strategy, involved in the goal / KPI setting for all team members. Review, monitor & provide feedback in relation to performance appraisals for all team members.
• In the case where there is complex & severe negative feedback received, able to assist the junior staff to address to dissatisfied clients, respond to complaints and offer suggestions or compensations efficiently. To facilitate on behalf of junior staff on internal departments’ follow-up investigations & actions.
• Be able to coordinate effective and efficient resource allocation through establishing a flexible workforce based on multi-skilling and multi-tasking for the catering sales team.
• Assists in producing the Annual Sales & Marketing /Revenue Plan
• Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objective are achieved
• Preparation and management of the department’s budget. Duties include:

1. Participate in the preparation of the hotel's revenue plan and marketing programs
2. Assists in co-coordinating the preparation of the departmental annual budget
3. Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
4. Assists in co-coordinating monthly forecasts

• Assists in the preparation of weekly & monthly catering pick-ups / forecasts, incentive report (if any) and any other reports in order to monitor business flow accurately
• Manages the department’s expenses/forecast
• Attends monthly financial or revenue related meetings
• Review & set Catering Sales pricing for all Food & Beverage, Room Rental, AV or any other event related pricing to be competitive with the market.
• Monitor and control all booking and pricing of function space in order to maximize its optimum usage & yield.
• Work closely with peers in Revenue/Reservations, Marketing Communications to promote synergies between the sale of rooms and event spaces.
• Planning and managing the distribution of accounts for team members
• Review team’s weekly sales call plan and activity reports.
• Identify and secure new opportunities for the team to promote the expansion and penetration of portfolios
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction
• Ensure Sales & Marketing projects are meeting deadlines
• Ensure established contacts are continuously updated in hotel database
• Under your guidance, ensure all sales proposals and agreements, BEOs, floor plans, etc prepared by Sales Executive, Assistant Managers and coordinators are accurate and free from error.
• Attends & conducts event briefings, Banquet Event Order (BEO)/Pre-Con meetings, Pre-Con meetings, and any other meetings as needed to discuss event arrangements to ensure a seamless event execution
• Creates and implements special programs / packages / promotions to achieve greater productivity through

1. Increasing average rate per cover
2. Increasing occupancy (Maximize Utilization of Function Space)
3. Increasing business volume during non-peak periods
4. Upselling and maximizing food and beverage banqueting sales, room rental, AV & miscellaneous revenue.

• Perform any other duties that may be assigned by the Management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Work with Director of Commercial Strategy & Director of Sales in the preparation and management of the Annual Sales & Marketing Plan
• Assist in the preparation of the marketing plan and annual room budget.
• Monitor, analyses and report variation from the budget
• Manages the Department’s expenses
• Recommend and makes pricing decisions
• Assists in producing, implementing and monitoring action plans to ensure sales targets and revenue objective are achieved for individual seller and team
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase rate
• Procures new and repeat business for the hotel by monitoring contact with corporate, governments / embassies and professional associations with local, domestic and international markets.
• Maintains contact with planners, corporate procurements, incentive buyers, airlines, tour operators and wholesalers, through personal sales calls, telephone contacts and written communications
• Creates and implements special programs to achieve greater productivity through

1. Increasing average rate
2. Increasing occupancy
3. Increasing business volume during difficult periods
4. Increasing and maximizing food and beverage banqueting sales, spa and transportation revenue.

• Monitor key accounts and bookers/customers
• Co-ordinate the development of all promotional material
• Attend majors related functions to promote sales for the hotel
• Promotes the hotel as often as possible through entertaining, conducting site inspections, presentations, etc. of the hotel.
• Meets with guests from major producers / organizers of big events staying in the hotel to ensure customer satisfaction
• Establishes and continuously updates mailing lists/database
• Organizes and attends major sales/ PR related functions within the hotel
• Provide after-sales service and in particular to ensure all guests complaints brought to management’s attention and communicate with the respective departments if necessary for proper handling. Ensure that all complaints are reviewed, investigated and follow-up action is initiated
• Entertain clients with the object to secure business or strengthen ties when required
• Assist in production of GM report, sales activity report & contribute in Sales & Marketing monthly report.
• Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
• Develop potential of others through coaching and development opportunities to build organization capability for the future
• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.
• To perform any other duties that may be assigned by the Management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Promote and sell all functions of the catering and events to achieve the optimum departmental revenue targets
• Procures new business for the hotel by establishing leads from internet, printed materials, relevant industry documents and follow ups. Establishes and continuously updates mailing lists/database
• Secures repeat business for the hotel by maintaining contacts with travel agencies, professional conference organizers / associations, destination management companies, commercial houses, government bodies, and corporate accounts, through personal sales calls, telephone contacts and written communications (relevant to the industry assignment).
• Promotes the hotel as often as possible through entertaining, conducting site inspections, tour familiarizations & hotel presentations, etc. Organizes and attends major sales/ PR related functions, and/or trade shows when directed.
• Analyses historical & other statistical information; and monitors competitor activities, and use this information when developing strategies, comparing industry practices vs. hotel’s practices. Keeps aware of trends, systems, practices for rates, package details, audio visual equipment, IT & communication systems, etc. through trade literature, hotel show and site visits.
• Creates and implements special programs / packages / promotions to achieve greater productivity through

1. Increasing average rate per cover
2. Increasing occupancy (Maximize Utilization of Function Space)
3. Increasing business volume during non-peak periods
4. Upselling and maximizing food and beverage banqueting sales, room rental, AV & miscellaneous revenue.

• Main liaison person between clients/ planners, and the hotel operational departments, for all event & catering logistics from planning to execution to after-sales stages.
• Provide after-sales service and to ensure all guests’ feedback are brought to management’s attention and communicated with the respective departments necessary for proper handling. Ensure that all negative feedback are reviewed, investigated and follow-up action is initiated
• From time to time, to recommend and review menus with Executive Chef; updated products from vendors; latest audio-visual / IT equipment or requirements .
• Utilize clients’ feedbacks, provide recommendation and discuss with F&B/banquet operation & Executive Chef on service improvement new set up trends, and competitors creativities & trends– ongoing.
• Offer suggestions to Marketing Communications to promote hotel effectively and efficiently.
• Serve “Executive on Duty” as required.
• In the case where there is complex & severe negative feedback received, able to assist the junior staff to address to dissatisfied clients, respond to complaints and offer suggestions or compensations efficiently. To facilitate on behalf of junior staff on internal departments’ follow-up investigations & actions.
• Be able to coordinate effective and efficient resource allocation through establishing a flexible workforce based on multi-skilling and multi-tasking for the catering sales team.
• Ensure that the department standards are met and that all company policies and procedures are adhered to
• Attends & conducts event briefings, Banquet Event Order (BEO) meetings, Pre-Con meetings, and any other meetings as needed to discuss event arrangements to ensure a seamless event execution
• Handles the Sales & Catering system of Opera
• Under your guidance, ensure all sales proposals and agreements, BEOs, floor plans, etc prepared by the team are accurate and directs all sales activities for the team to ensure they meet the goals of the Revenue Plan
• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed
• Assists in producing the Annual S&M/Revenue Plan
• Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objective are achieved
• Works with superior in the preparation and management of the department’s budget. Duties include:

1. Participate in the preparation of the hotel's revenue plan and marketing programs
2. Assists in co-coordinating the preparation of the departmental annual budget
3. Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
4. Assists in co-coordinating monthly forecasts

• Assists in the preparation of weekly & monthly catering pick-ups / forecasts, incentive reports and any other reports in order to monitor business flow accurately
• Attends any weekly / monthly financial or revenue related meetings on behalf of the Catering Sales department.
• Assists to review & set Catering Sales pricing for all Food & Beverage, Room Rental, AV or any other event related pricing to be competitive with the market.
• Assists to monitor and control all booking and pricing of function space in order to maximize its optimum usage & yield
• To perform any other duties that may be assigned by the Management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Self introduce & meet up with event organizer to assist in Audio Visual requirement as per Banquet Event Order (BEO) at all times
• Ensuring equipment requires for events is ample & in working condition. Report to Senior Banquet / Banquet Manager if equipment is not ample or not in working condition
• Ensuring improvement, proper storage on all audio visual services and equipment according to the standards and requirements set by Senior Banquet / Banquet Manager
• To attend to complaints from event guests
• To standby and liaise with guest’s request as and when required
• Function room air con scheduling and maintenance weekly follow up
• Beverages inventory / ordering
• General store inventory / ordering
• OE assets inventory / maintenance
• To perform any other duties that may be assigned by the Management

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Lead the room sales team in optimizing revenue from rooms and attaining sales team revenue targets as well as individual goals as assigned.
• Work closely with his peers in Revenue/Reservations, Marketing Communications and Catering Sales, to promote synergies between the sale of rooms and event spaces.
• Planning and managing the distribution of accounts for Sales Managers.
• Provide direction and supervise team members in daily work.
• Monitor the progress of the Sales Team by overseeing group blocks and production from all corporate accounts.
• Review team weekly sales call plan and activity reports.
• Maintaining and further developing new accounts – SMEs & MNCs
• Identify and secure new opportunities for the team to promote the expansion and penetration of portfolios.
• Lead the sales team to sell hotel room nights to new, existing, and prospective customers in line with the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
• Delegate and account for proposal presentations and RFP responses in a timely manner.
• Ensure S&M projects are meeting deadlines.
• Ensure established contacts are continuously updated in the hotel database.
• Organizes and attends major sales/ PR related functions within the hotel.
• Utilize clients’ feedback and provide recommendation to superior on new trends – ongoing.
• Discuss with F&B and Executive Chef from time to time on service improvement and trends.
• Provide ongoing sales direction to subordinate staff by implementing the joint call program and providing guidance and direction on the development and execution of customer interviews and action plans.
• Offer the suggestions to Marketing Communications to promote hotel effectively.
• Monitor competitors’ activities and assist in market intelligence.
• Contribute and assists in producing the Annual S&M budget plan.
• Assists in producing, implementing, and monitoring action plans to ensure Revenue Plan objectives are achieved.
• Assist Superior in weekly & monthly reports, planning, development, and implementation of sales & promotional strategies.
• Review daily business levels, anticipate critical situations, and plan effective solutions in conjunction with superior to best expedite these situations.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Manages the department’s expenses/forecast.
• Plan incentive schemes for sales managers in accordance with the marketing budget and hotel standards
• To perform any other duties that may be assigned by the Management.